Technical Operations Program Manager Jobs in Hyderabad

405 Jobs Found

KS

Senior Delivery Manager

Kanerika Software

12+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...

Senior Delivery Manager Senior manager Delivery manager
KS

Sr. Java Developer

Kanerika Software

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Senior Java Developer Company: Kanerika Inc. Job Location: Hyderabad, Ahmedabad, Indore, India. Relocation assistance will be provided for compelling candidates. Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth. Awards and Recognitions Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today NASSCOM Emerge 50 Award in 2014 Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances. Working for us Kanerika is rated 4.5/5 on Glass-door, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you ll get while working for Kanerika. Role As a Senior Java Developer, you will utilize your extensive Java programming skills and expertise to design and develop robust and scalable applications. You will collaborate with cross-functional teams, provide technical leadership, and contribute to the entire software development life cycle. With your deep understanding of Java technologies and frameworks, you will ensure the delivery of high-quality solutions that meet the project requirements and adhere to coding standards. Locations We are located in Austin (USA), Singapore, and Hyderabad (India). We are looking for you! As a Java/J2EE Developer, we are looking for a team player who possesses a can-do attitude and thrives on delivering results. Your inquisitive nature and dedication to customer satisfaction drive you to consistently seek innovative ways to enhance your job performance. You excel in dynamic environments, maintain a positive outlook, and understand that professional growth is an ongoing journey where making the right choices is crucial. In this role, you will be primarily responsible for designing and developing RESTful Web Services. Your expertise in working with databases such as Oracle, PostgreSQL, MySQL, or SQL Server will enable you to handle data-related tasks effectively. Leveraging your strong knowledge of the Spring Framework, you will craft web applications and microservices utilizing Spring Boot. Proficiency with application server technologies like Tomcat and experience with continuous integration tools such as Jenkins will be valuable assets. As a dedicated follower of SDLC principles, you prioritize quality and adhere to standards-based development practices. Excellent English communication skills, both written and verbal, will facilitate effective collaboration with your team. Requirements What you ll do Following are high level responsibilities that you will play but not limited to: Discuss new features and collaborate with the development and UX team, commercial product manager and product owner to get functionalities specified and implemented. Agree the technical implementation with involved component owners and estimate its work effort. Write great code and do code reviews for other engineers. Implement, test and demonstrate new product features in an agile process. Develop complete sets of functionalities including the backend and frontend. Create new microservices, or migrate existing services, to run on a cloud infrastructure. Work on further usability, performance improvements or quality assurance, including bug fixes and test automation. Watch out for potential security issues and fix them, or better avoid them altogether. What you ll bring BTech computer science or equivalent. Java development skills with at least 5 years of experience. Knowledge of the most popular java libraries and frameworks: JPA, Spring, Kafka, etc. Have a degree in computer science, or a similar background, or you just have enough professional experience to blow right through all your challenges. Are a great communicator, analytic, goal-oriented, quality-focused, yet still agile person who likes to work with software engineers; you will interact a lot with architects, developers from other teams, component owners and system engineers. Have a clear overview of all layers in computer software development, including REST APIs and how to make and integrate them in our products. Have Java server-side development and SQL and no SQL database knowledge. Are open to pick-up innovative technologies as needed by the team. Have or want to build experience with cloud and DevOps infrastructure (like Kubernetes, Docker, Terraform, Concourse, etc.). Speak English fluently. Benefits Employee Benefits Culture Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a col...

Sr. Java Sr. java Developer Sr. developer
KS

Data Governance Developer

Kanerika Software

4+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Data Governance Developer Job Location: Hyderabad Job Description As a Data Governance Developer, you will be responsible for setting up, managing, and optimizing our data governance frameworks, primarily leveraging Microsoft Purview. Your role will involve integrating various data sources, ensuring robust metadata management, and implementing compliance policies to maintain data quality, security, and accessibility across the enterprise. Key Responsibilities: Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC). Integrate Purview with diverse data sources, including Azure Data Lake, Synapse, SQL DB, Power BI, and Snowflake. Schedule and monitor metadata scanning and classification jobs. Implement and maintain collection hierarchies aligned with data ownership. Design metadata ingestion workflows for technical, business, and operational metadata. Enrich data assets with business context: descriptions, glossary terms, tags. Synchronize metadata across tools using REST APIs, PowerShell, or ADF. Validate end-to-end lineage for datasets and reports (ADF Synapse Power BI). Resolve lineage gaps or failures using mapping corrections or scripts. Perform impact analysis to support downstream data consumers. Create custom classification rules for sensitive data (PII, PCI, PHI). Apply and manage Microsoft Purview sensitivity labels and policies. Integrate with Microsoft Information Protection (MIP) for DLP. Manage business glossary in collaboration with domain owners and stewards. Implement approval workflows and term governance. Conduct audits for glossary and metadata quality and consistency. Automate Purview operations using: PowerShell, Azure Functions, Logic Apps, REST APIs Build pipelines for dynamic source registration and scanning. Automate tagging, lineage, and glossary term mapping. Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs. Tools & Technologies: Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog Experience in Microsoft Purview areas: - Label creation and policy management Publish/Auto-labeling Data Loss Prevention & Compliance handling Compliance Manager, Communication Compliance, Insider Risk Management Records Management, Unified Catalog, Information Barriers eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit DSPM, Data Policy Requirements 4 6 years of experience in data governance or data management. Strong experience in Microsoft Purview and Informatica governance tools. Proficient in tracking and visualizing data lineage across systems. Familiar with Azure Data Factory, Talend, dbt, and other integration tools. Understanding of data regulations: GDPR, CCPA, SOX, HIPAA. Ability to translate technical data governance concepts for business stakeholders. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Data Governance Data Governance Developer Data Developer
KS

Principal Engineer - Java

Kanerika Software

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Principal Engineer Java Location: Hyderabad, India About Kanerika Kanerika Inc. is a leading global software products and services company focused on empowering data-driven enterprises. Co-founded by Wharton alumni, we specialize in helping organizations achieve digital transformation through innovative, custom-built solutions that optimize operations, enhance customer experiences, and fuel business growth. Awards & Recognitions Best Place to Work 2022 Great Place to Work Top 10 Most Recommended RPA Startups 2022 RPA Today Technology Innovation Award 2021 Frost & Sullivan India Recognized for data security excellence with ISO 27701, SOC 2, and GDPR compliance Position Overview We are looking for a highly skilled Principal Engineer Java to join our dynamic team in Hyderabad. In this role, you will lead the design, architecture, and development of scalable enterprise applications. You ll collaborate with cross-functional teams to deliver high-quality, mission-critical software that meets business goals. What You ll Do Architect, design, and implement complex enterprise-grade applications using Java and related technologies. Build and maintain RESTful APIs using Spring Boot, Spring Framework, and Spring DI/AOP. Work with databases such as Oracle, PostgreSQL, MySQL, or SQL Server. Integrate real-time messaging systems (e.g., Apache Kafka) for scalable event-driven architecture. Develop and deploy microservices in containerized environments. Utilize cloud platforms (AWS, Azure) for scalable application hosting. Apply Agile methodologies with a strong focus on code quality, testing, and standards. Manage source control and CI/CD pipelines using GitLab, Jenkins, and other DevOps tools. Mentor junior engineers and contribute to technical leadership and decision-making. What You ll Bring Bachelor s degree in Computer Science, Engineering, or related field. 5+ years of experience in Java/J2EE development with increasing levels of responsibility. Strong hands-on experience with: Spring Boot and Microservices architecture Real-time integration using Kafka or equivalent frameworks RDBMS like Oracle, SQL Server, or PostgreSQL Working knowledge of cloud services, containers, and DevOps tooling. Excellent problem-solving skills, high EQ and IQ, and the ability to lead by example. We re more than just a workplace we re a community where innovation, diversity, and professional growth are valued. Employee Benefits Culture & Work Environment Open Door Policy & Flat Hierarchies Collaborative Open Office Layout Flexible Working Hours Biannual Performance Appraisals Employee Referral Program Health & Wellness Health & Life Insurance (GMC, Term, Disability) Wellness Initiatives and Support Family & Parental Support Generous Parental and Family Medical Leave Company-Sponsored Family Events Time-Off & Perks Generous Paid Time Off (above industry average) Paid Sick Days, Holidays & Bereavement Leave Gratuity and Provident Fund Regular Team Outings Learning & Development Access to FLEX Enterprise Learning Repository Mentorship & Career Growth Programs Professional Certification Reimbursements Strong "Promote from Within" Culture Join Us Become part of a company that is redefining enterprise solutions. At Kanerika, your ideas matter, your growth is nurtured, and your contributions create lasting impact. Qualification : Bachelors degree in Computer Science, Engineering, or related field.

Principal Engineer Principal engineer Java Java engineer
CO

Associate Manager, Customer Support

Coinbase

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Associate Manager Associate manager Customer Customer associate
SG

Associate Director, S1 Risk & Compliance

S&p Global

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Role: Associate Director, S1 Risk & Compliance Grade Level (Internal): 12 Business Division: S&P Global Sustainable1 About the Team: The Sustainable1 Business Risk & Compliance team partners closely with Sustainable1 s global business units and legal teams to identify, monitor, and manage business risks, potential conflicts of interest, and regulatory obligations. The team plays a vital role in ensuring Sustainable1 operates with integrity, complies with relevant policies, and proactively addresses emerging risks. Responsibilities & Impact: As an Associate Director within the Business Risk & Compliance team, you will help shape and enhance Sustainable1 s Compliance program by driving critical initiatives and processes across the business. Your responsibilities will include: Key Responsibilities: Develop and maintain relevant Compliance policies and guidelines to align with regulatory expectations and industry best practices. Oversee and manage day-to-day compliance activities, ensuring adherence to internal policies and preparedness for upcoming regulations. Deliver targeted education and training to Sustainable1 employees on policies, procedures, and regulatory developments. Identify and assess potential risks to Sustainable1 s business and work with stakeholders to determine and implement mitigating actions. Monitor, track, and report on policy violations and provide regular compliance reporting to senior leadership, including the Global Head of Business Risk & Compliance. Lead and participate in compliance investigations, maintaining confidentiality and diligence throughout the process. Support Risk & Compliance Operations tasks and projects as needed. Collaborate with global counterparts to ensure consistency and best practice sharing across Sustainable1 s risk and compliance functions. Partner with Legal, Government Affairs, and Public Policy teams to support regulatory engagements and policy discussions. Continuously evaluate and improve Compliance processes and workflows to enhance efficiency and effectiveness. Additional Responsibilities: Stay up to date on regulatory developments, particularly those related to ESG and sustainability. Actively participate in relevant Risk & Compliance Committees. Collaborate with Divisional and Enterprise Compliance teams to support broader compliance initiatives as required. The Impact: This role plays a pivotal part in embedding a strong compliance culture within Sustainable1, supporting the business in managing risks effectively while meeting its regulatory obligations. Through education, monitoring, and active risk management, you will help strengthen Sustainable1 s governance framework and contribute to the division s long-term success. This position reports directly to the Global Head of Business Risk & Compliance, Sustainable1. What We re Looking For: Experience: Minimum 5+ years of Compliance experience, preferably within financial services, data & analytics, or a sustainability-related business. Education: Bachelor s degree required. ESG/Sustainability domain expertise would be a significant advantage. Key Competencies: Strong understanding of compliance processes, risk management, and regulatory frameworks. High ethical standards and unwavering integrity, with the ability to stand firm on critical compliance matters. Excellent interpersonal and collaboration skills, fostering partnerships across teams and regions. Analytical mindset with problem-solving abilities and a focus on operational efficiency. Clear and concise communication skills, with experience in delivering effective compliance training across organizational levels. Strong organizational skills, with the ability to manage multiple priorities under pressure. Global mindset ability to work effectively with diverse teams across multiple jurisdictions. Technical Skills: Proficiency in Microsoft Excel, Word, PowerPoint. Familiarity with Smartsheet is preferred. About Sustainable1: S&P Global Sustainable1 is S&P Global s centralized source for sustainability intelligence, delivering comprehensive sustainability data, products, and insights across global markets. Sustainable1 helps clients assess risks, uncover opportunities, and shape long-term sustainable growth strategies. With expertise spanning climate risk, energy transition, sustainable finance, and more, we provide the Essential Intelligence that empowers companies, governments, and institutions to act with confidence in a rapidly evolving sustainability landscape. Qualification : Bachelors degree required.

Associate Director Associate director Associate s Risk
OI

Software Developer 4

Oracle India

8-10 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Principal Member of Technical Staff - Fusion Applications as a Service (FAaaS) About the Role: The Fusion Applications as a Service (FAaaS) team is building frameworks to facilitate the complete lifecycle management of the Fusion Application Database for provisioning, upgrade, and patching. This initiative is crucial for migrating Oracle's SaaS portfolio, including the multi-billion dollar revenue-producing Fusion applications, into a first-class Oracle cloud citizen. We are developing a next-generation framework optimized for scalability and performance, with a roadmap to handle upcoming features from OCI and Oracle Database. As a Principal Member of Technical Staff, you will own the development of distributed, scalable, and fault-tolerant software systems, responsible for the entire software lifecycle, from development and testing to CI/CD and production operations. This includes balancing product feature development with production operational concerns such as writing runbooks, ops automation, structured logging, and instrumentation for metrics and events, leveraging a wide range of internal OCI tooling. Responsibilities: Design, develop, troubleshoot, and debug software programs for databases, applications, tools, and networks. Build distributed, scalable, and fault-tolerant software systems. Manage the entire software lifecycle: development, testing, CI/CD, and production operations. Address production operational concerns, including runbooks, ops automation, structured logging, and instrumentation. Collaborate effectively within a multi-functional team. Communicate complex technical concepts clearly. Minimum Qualifications: 8-10+ years of experience shipping scalable, cloud-native distributed systems. BE/BTech in Computer Science or equivalent experience. Strong grasp of Computer Science concepts (data structures, algorithms, and programming paradigms). Proficiency in Java, Python, and shell scripting. Working experience with Oracle Database, JDBC, and PL/SQL. Strong understanding of Unix-like operating systems. Experience building scalable frameworks or middle-tier solutions deployed on distributed systems. Strong working experience with: GitHub/Bitbucket, TeamCity/Hudson, Maven/Gradle. Experience with production operations and best practices for deploying and troubleshooting code in production. Excellent verbal and written communication skills (technical proposals, design specs, architecture diagrams, and presentations). Preferred Qualifications: ME/MTech in Computer Science. Experience in a fast-paced start-up environment. Experience diagnosing, troubleshooting, and resolving performance issues in complex environments. Production experience with Cloud and ML technologies. Data science and machine learning knowledge. Qualification : BE/BTech in Computer Science or equivalent experience.

Software Developer Software developer Full-Time Software Developer 4
BI

Manager - Data Scientist

Blend360 India

8+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Manager - Data Science Location: Hyderabad Department: Data Science Employment Type: Full-Time, Permanent Role Overview: As a Manager - Data Science at Blend, you won t just manage you'll lead by doing. This role demands strong hands-on expertise in Machine Learning (ML), Generative AI, Python, SQL, and any cloud environment (GCP, Azure, or AWS). You will stay deeply engaged in the technical side while mentoring and growing a high-performing team. You ll be responsible for leading end-to-end AI/ML project execution, collaborating with cross-functional teams, and driving innovation within Blend's Data Science practice. If you love solving complex problems, thrive in a fast-paced environment, and can translate business challenges into cutting-edge AI solutions, we d love to have you on board! Key Responsibilities: Delivery & Project Management: Lead the development and implementation of ML models, Generative AI solutions, and predictive analytics. Perform data mining, feature engineering, and statistical analysis to extract meaningful insights. Own project roadmaps, ensure quality control, and drive timely delivery of projects. Collaborate with Data Engineering teams to deploy and operationalize ML models. Automate and optimize workflows to enhance efficiency and streamline processes. Practice Development: Contribute to the scaling of Blend s Data Science practice by building new capabilities. Design industry-specific AI/ML solutions and contribute to thought leadership in AI/ML. Evaluate emerging AI trends and tools and integrate them into Blend s ecosystem. Lead innovation initiatives, research, and internal AI development. People & Leadership: Mentor and develop a high-performance data science team. Guide team members' career development and set performance benchmarks. Collaborate with cross-functional teams to ensure seamless execution of projects. Qualifications: Experience: 8+ years in Data Science & AI, with hands-on expertise in ML, Generative AI, Python, and SQL. Strong knowledge of ML algorithms (Classification, Regression, Forecasting, NLP, LLMs, Optimization, etc.). Proven experience in end-to-end ML deployment, including working with Azure, AWS, GCP, or Databricks. Industry Expertise: Demonstrated ability to solve complex business challenges in Retail, CPG, BFSI, Healthcare, or eCommerce. In-depth understanding of statistics, probability, stochastic processes, and causal inference. Excellent communication skills with the ability to explain AI concepts to non-technical stakeholders. Experience with big data tools such as Hadoop, Hive, PySpark, and ML pipelines. Bonus: Experience with Google Analytics, Adobe Analytics, or digital marketing analytics. Education: Bachelor s/Master s degree in Computer Science, Statistics, Math, Operations Research, or a related field. What You Get in Return: Competitive Salary: Your skills and contributions are highly valued, and we ensure your salary reflects your expertise and experience. Dynamic Career Growth: Our vibrant environment offers opportunities for rapid growth, providing the right tools, mentorship, and experiences to fast-track your career. Idea Tanks: Our Idea Tanks offer a space for you to pitch, experiment, and collaborate on ideas that can shape the future. Growth Chats: Engage in casual Growth Chats to learn from the best, whether it s over lunch or a laid-back session with peers. Snack Zone: Enjoy a variety of snacks to keep your energy high and ideas flowing. Recognition & Rewards: Expect regular Hive-Fives, shoutouts, and the chance to see your ideas come to life as part of our reward program. Fuel Your Growth Journey with Certifications: We support your growth by covering the cost of certifications to level up your skills. If you're ready to lead cutting-edge AI projects and grow within a dynamic team, Blend is the place for you. Apply today to be part of an innovative and collaborative culture! Qualification : Bachelors/Masters degree inComputer Science, Statistics, Math, Operations Research, or a related field.

Manager Data Data Manager Scientist Data scientist
PL

Technical Account Manager, India

Planful

3+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

About Us Planful is a leader in financial performance management cloud software, helping businesses achieve peak financial performance through streamlined planning, budgeting, consolidations, reporting, and analytics. Our platform empowers finance, accounting, and business professionals to plan confidently, close faster, and report accurately. More than 1,500 organizations, including industry leaders such as Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, Specialized, and Zappos, rely on Planful to accelerate cycle times, improve productivity, and enhance accuracy. Backed by Vector Capital, a global private equity firm, Planful remains at the forefront of innovation in financial performance management. Learn more at planful.com. About the Role: Technical Customer Account Manager Planful is seeking a Technical Customer Account Manager to manage key customer account tasks and support global clients in adopting new features of our platform. Reporting to the AVP of Customer Experience in India, you will help customers maximize their use of Planful s solutions through proactive account management, feature adoption support, and leading training sessions. In this role, you will engage regularly with a global customer base, ensuring smooth operations and high levels of satisfaction. Strong English communication skills are essential for success, as you will communicate complex concepts in a clear and engaging manner. Responsibilities Account Management: Handle routine administrative tasks, including user management, account configuration, and organizing training sessions. Feature Adoption: Promote the value of new product features and guide customers through their adoption journey. Customer Support: Help customers fully utilize Planful s platform by providing ongoing support and conducting regular check-ins. Training & Enablement: Lead customer training sessions to ensure users are equipped to make the most of the platform s capabilities. Customer Communication: Build strong relationships and maintain effective communication with global clients. Cross-functional Collaboration: Work closely with internal teams to deliver a seamless and consistent customer experience. What You Bring to the Table Operational Expertise: Proven experience managing administrative tasks such as user management, account setup, and customer training. Strong Communication Skills: Excellent verbal and written English, with the ability to explain technical concepts clearly and effectively. Customer-Centric Mindset: Proactive approach to customer engagement and relationship management. Experience in a customer-facing role, particularly in SaaS or customer support, is highly preferred. Technical Aptitude: Ability to quickly learn and explain new software features to customers. Experience with product-based SaaS companies is strongly preferred. Financial Expertise: Bachelor s or master s degree in accounting or finance, or at least 3 years of experience in an accounting or finance-related role. Adaptability: Willingness to learn, grow, and thrive in a dynamic, fast-paced environment. At Planful, our mission is to help our customers and our people achieve peak performance. We are proud of our best-in-class culture, built on a foundation of collaboration, innovation, and personal growth. Here s what makes Planful a great place to work: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries for the first month of maternity/paternity leave. Annual Company Event: Planful Palooza a company-wide culture kickoff, most recently held in Goa, India. Professional Growth: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join groups such as Women of Planful, Parents of Planful, and more. We encourage everyone to bring their authentic selves to work and support new ERGs along the way. Qualification : A Bachelors/Masters degree in Accounting or finance is highly preferred, or the equivalent of 3 years of experience in an accounting/finance-related role.

Technical Account Technical account Manager Technical manager
PL

Engineering Operations Analyst

Planful

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

At Planful, you ll work with a talented and passionate team dedicated to building the best product in the financial planning space. Beyond collaborating with fantastic people and customers, we offer a vibrant work environment and great benefits. As an Engineering Operations Analyst, you ll be part of a dynamic, high-impact role with strategic and operational responsibilities. You will combine data analytics, technical knowledge, business acumen, and leadership skills to help improve and optimize engineering operations. Role: Engineering Operations Analyst Reports to: SVP of Engineering What You Will Do Trends & Insights: Analyze qualitative and quantitative data to provide insights that improve product development and maintenance processes. Program Leadership: Define program scope, OKRs, and KPIs, ensuring alignment with stakeholder objectives. Cross-functional Collaboration: Partner with operations, engineering, and product teams to enhance efficiency and drive key initiatives. Risk Management: Identify and mitigate risks, escalating issues when necessary to ensure timely resolution. Communicate clearly with cross-functional partners across the company. Continuous Improvement: Evaluate program performance and implement improvements to optimize efficiency and outcomes. Communication: Provide regular program updates to stakeholders, including executive leadership. Conduct weekly, monthly, and quarterly business reviews. Track and communicate progress using clear success metrics. Decision Making: Build strong relationships with technical and non-technical stakeholders across diverse teams to enable informed decision-making, prioritization, and risk management. Governance: Establish program governance structures, ensuring effective management of risk mitigations, postmortems, and escalations. What You Will Need Strong analytical and quantitative skills, with the ability to use data and metrics to support assumptions, recommendations, and customer/product-focused decisions. Experience solving structured and ambiguous problems at scale, with excellent attention to detail in fast-paced environments. Proven ability to manage technical cross-functional projects, including planning, execution, estimation, risk management, and stakeholder engagement. Self-motivated with a strong affinity for strategic problem-solving, operations management, and driving results. Solid analytical, problem-solving, negotiation, and organizational skills. Ability to explore and learn new technologies and hybrid processes. Excellent written and verbal communication skills, with the ability to influence and collaborate across job functions. Preferred Qualifications Experience working with scaled product teams. Demonstrated leadership and communication skills, with the ability to interact with both technical and non-technical teams. Previous experience in a product-based SaaS company or similar fast-changing environment. At Planful, we help our customers and our people achieve peak performance. We take pride in fostering a culture that encourages growth, collaboration, and inclusivity. Here are just a few reasons to join our team: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries during the first month of maternity/paternity leave. Annual Company Event: Planful Palooza our in-person, company-wide culture kickoff, most recently held in Goa, India. Professional Development: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join communities such as Women of Planful and Parents of Planful. We encourage you to bring your authentic self to work and create new ERGs along the way.

Engineering Operations Engineering Operations Analyst Operations analyst
PL

Senior Software Developer - Java

Planful

6+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

About the Role: Senior Software Development Engineer Planful is seeking a Senior Software Development Engineer to help design and deliver high-quality software solutions that enhance our cloud-based financial planning and analysis platform. You will collaborate closely with product managers, engineers, and other stakeholders to create innovative features that meet customer needs and drive business growth. This is an exciting opportunity for someone who is self-motivated, passionate about the latest technologies, and thrives on solving complex business problems through code. Responsibilities Design & Development: Develop and enhance features for our cloud-based financial planning platform. Performance Optimization: Refactor and optimize existing code to improve system performance, scalability, and maintainability. Quality Assurance: Test and debug software to meet high-quality standards and ensure reliability. Mentorship: Mentor and coach junior engineers, fostering their growth and development. Documentation: Contribute to technical documentation, including design specifications, user manuals, and system documentation. Collaboration: Work closely with cross-functional teams to align on technical solutions and business requirements. What You Bring to the Table 6+ years of experience in software development, with strong problem-solving skills. Expertise in Java 17 and Spring frameworks. Strong foundation in computer science fundamentals: object-oriented design, data structures, algorithms, and complexity analysis. Proficiency in modern web development technologies: AJAX, HTML5, JavaScript, jQuery, CSS, Responsive Design, and web services. Experience with NoSQL databases (especially MongoDB) and web servers. Familiarity with distributed (multi-tiered) systems and complex software architectures. Proven experience leading the design and delivery of complex software systems. Ability to recognize and adopt best practices in architecture, design, testing, version control, documentation, deployment, and operations. Broad knowledge across front-end, back-end, and integration technologies. At Planful, we are passionate about helping our customers and our people achieve peak performance. We ve built a culture that supports innovation, growth, and work-life balance. Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly wellness days. Parental Support: 3 months of diaper supply and meal deliveries for the first month of your maternity/paternity leave. Annual Planful Palooza: Our in-person, company-wide culture kickoff event. Professional Growth: Access to a company-wide mentorship program and manager-specific monthly training sessions. Diversity & Inclusion: Join Employee Resource Groups (ERGs) like Women of Planful, LatinX at Planful, Parents of Planful, and many more. We celebrate diversity and encourage you to create new ERGs and communities.

Senior Software Senior software Developer Senior developer
AI

Sr. Associate Regulatory Affairs

Amgen Inc

1-2 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Description: Amgen is a leading human therapeutics company in the biotechnology industry. For more than 40 years, the company has tapped the power of scientific discovery and innovation to advance the practice of medicine. As a Fortune 500 company serving millions of patients, Amgen continues to be an entrepreneurial, science-driven enterprise dedicated to helping people fight serious illness. Regulatory Affairs, Chemistry, Manufacturing and Controls (RA CMC) facilitates product development and global registration by developing and executing regulatory strategies and managing effective regulatory agency interactions for product manufacturing and quality programs throughout product lifecycle. Amgen s CMC submission execution team, Regulatory Optimization of Tactical and Strategic Support (ROOTS2), is seeking to expand its capacity in India. The ROOTS2 team supports CMC submission execution for Amgen products across phases of development, modality and countries. The ROOTS2 staff member will interface with the Amgen Global, Site, Biosimilars, and/or Device RA CMC teams for specific strategies or activities that impact a product. The ROOTS2 staff member will be responsible for varying levels of product support, including leading projects, based upon their experience level. Additional job responsibilities include: Lead submission for annual reports, facility registrations, facility renewals, and product renewals Interact with authors/reviewers and subject matter experts with respect to delivery of CMC documents required for regulatory submissions Preparing submission content plans for CMC submissions including, CMC IND/CTAs and amendments, new marketing applications, facility registration and renewals, post market supplements/variations, product renewals, Module 3 baselines, and annual report/notifications Coordination, preparation, collection and/or legalization of CMC country specific documents Document and archive CMC submissions and related communications in the document management system Initiate and maintain CMC product timelines at the direction of product lead Interface with the regulatory operations team Train staff on select CMC procedures and systems Provide report status of activities and projects to teams and department Participate in cross-functional special project teams Basic Qualifications: Master s degree OR Bachelor s degree and 1-2 years of experience in manufacture, QA/QC, or regulatory CMC in the Pharmaceutical/Biotechnology industry Associate s degree and 6 years of experience in manufacture, QA/QC, or regulatory CMC in the Pharmaceutical/Biotechnology industry OR High school diploma / GED and 8 years of experience in manufacture, QA/QC, or regulatory CMC in the Pharmaceutical/Biotechnology industry Preferred Qualifications: BS degree in Life Science Experience in manufacture, Process Development, Quality Assurance, Quality Control, or Analytical development Regulatory CMC specific knowledge and experience Mature project management and organizational skills Strong and effective oral and written communication skills Experience in Veeva Vault platforms Qualification : Bachelors degree and 1-2 years of experience in manufacture, QA/QC, or regulatory CMC in the Pharmaceutical/Biotechnology industry

Sr. Associate Sr. associate Regulatory Regulatory associate
HS

Consultant Specialist

Hsbc

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive, economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Collaboration & Delivery: Collaborate with the Qualtrics Product Owner (HR Employee Listening), HR Technology, Agile Lead, and/or Scrum Master to deliver the Qualtrics product backlog. Capture, analyze, and document business processes to ensure alignment with business needs. Participate in the design of solutions to address business requirements and configure solutions using the Qualtrics platform. End-to-End Solution Delivery: Work with wider HR Tech teams to deliver end-to-end technical solutions, including integration and embedded surveys. Develop excellent platform knowledge through self-learning, training courses, and collaboration with professional services teams. Actively participate in the Qualtrics Pod, addressing system defects, delivering service requests, managing development changes, performing upgrades/patching, and proactively monitoring system health and performance. Testing & Compliance: Test configurations to ensure they meet requirements and quality standards. Align with HSBC development standards and best practices, including Agile delivery and Release Management controls. Write appropriate functional and technical documentation for all deliveries. Continuous Improvement: Identify opportunities for continuous improvement, focusing on user experience, security, quality, error detection, and performance enhancements. Requirements: To be successful in this role, you should meet the following criteria: Experience: Experience working with the Qualtrics platform or similar SaaS survey/employee experience technology. Background in data or statistical analysis. Proven success within a DevOps and Agile team environment. Experience in software development and/or application configuration. Experience working in a multi-cultural environment with the ability to adapt to different cultures. Experience of working in virtual, geographically dispersed locations and timezones. Technical Skills: Experience with core IT Service Management processes, including Incident Management, Problem Management, and Release Management. Experience of producing technical specifications and documentation. Knowledge of SaaS technology, APIs, and integration technology. Familiarity with the Qualtrics platform functionality, configuration, support resources, and roadmaps. Additional Skills: Strong analytical and problem-solving skills. Strong interpersonal and communication (oral and written) skills. Skilled in creative and lateral thinking. Excellent influencing, persuasion, and negotiation skills in workshops and presentations. Advanced skills in MS Excel, PowerPoint, Word, and Visio (or similar tools). At HSBC, you'll be part of a dynamic environment that fosters continuous professional development, offers flexible working options, and promotes a collaborative culture. Join us to be part of a global organization where your contributions will make a meaningful impact.

Employee Consultant Specialist Consultant Specialist Full-Time
HS

Mainframe Developer / Consultant Specialist

Hsbc

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC aims to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately, helping people fulfill their hopes and realize their ambitions. The Role We are seeking an experienced professional to join our team as a Consultant Specialist. In this role, you will play an instrumental part in ensuring the smooth execution of projects by participating in feasibility studies, project planning, technical design, and coding. You will guide and mentor the team, ensure proper communication across the project, and interact directly with clients to resolve issues related to the delivery of projects. Principal Responsibilities Feasibility Study: Participate in the feasibility study to assess the viability of projects. Project Planning: Contribute to the estimation and planning of projects. Requirement Analysis: Analyze project requirements and translate them into actionable plans. Technical Design: Develop or review technical designs to ensure they meet business objectives and technical specifications. Coding & Development: Guide and mentor team members on code development and contribute where required. Reviews: Conduct thorough reviews of design, code, test plans, and test results to ensure quality and alignment with project requirements. Testing: Oversee test planning, strategy, validation, and conduct random testing to ensure deliverables meet expectations. Post-Development Support: Coordinate post-development support to address issues and ensure smooth deployment. Team Management: Ensure effective communication and coordination within the team to foster collaboration and smooth project delivery. Client Interaction: Communicate directly with clients to provide progress updates and resolve any project delivery-related issues. Requirements To be successful in this role, you should meet the following qualifications: In-depth technical/functional knowledge of Core Banking RPS UK (Retail Processing System) and UK banking products. Job Control Language (JCL): Strong experience with IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL utilities. COBOL: Strong understanding of COBOL programs, including working storage, copy books, subroutines, and Z/OS concepts. DB2 (SQL): Proficiency in relational database concepts and advanced SQL, including error handling and SQL error codes. CICS: Knowledge of infrastructure setup (PCP, PIP, KCP, SCP) and experience in writing CICS programs linked with front-end systems. TSO, ISPF: Hands-on experience with TSO and ISPF. Programming Skills: Experience with REXX, EZYTRIEVE, and SELCOPY. Tools Knowledge: Familiarity with tools like Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR. Communication: Strong verbal and written communication skills for effective team and client interaction. Self-sufficiency & Initiative: Demonstrated ability to work independently and take initiative in solving issues, addressing the root causes, and providing solutions. Additional Desired Skills Core Java, SQL Database Knowledge, Spring Boot/Spring Data, JPA/J2EE/Servlets. Experience with Web Services (REST, SOAP) and Microservices. Knowledge of Google Cloud Platform (GCP) / Amazon Web Services (AWS) (certification is a plus). Familiarity with tools such as Maven, GIT, Jenkins, Any point Studio, Spring Tool Suite (STS). Global Presence: Join one of the largest financial institutions in the world with a presence in 64 countries and territories. Career Growth: Benefit from HSBC s opportunities for professional development and career advancement. Impactful Work: Play an integral role in ensuring the smooth operation of high-importance projects. You ll achieve more when you join HSBC.

Mainframe Developer Mainframe Developer Consultant Specialist
NI

Customer Success Manager

Netenrich Inc.

3+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Responsibilities Account management - Proactively manage client relationships to ensure renewals, reference-ability and facilitate expansion opportunities with sales teams Drive Product Adoption & Demonstrate Business Value Drive the adoption of Zimperium s solution within the Customer s user base and assist the Customer to realize the business value Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer Satisfaction & Risk Management Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations effectively. Customer Advocacy - Gather Customer s feedback about products, their use-cases channel them effectively to drive product capabilities. Customer Onboarding Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution Requirements 5 7 years of Security Operations experience, ideally working with SaaS customers to drive adoption of a technical platform or solution. 7+ years experience in an enterprise CSM capacity, with 10+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO s and CIO s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer s investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM s (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Proven Technical abilities with SIEM/SOAR solution with additional experience of SOC Operations Qualification : Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required

Customer Customer Success Manager Customer manager Success manager
NO

Digital Workplace Services -windows Client Engineer

Novartis

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

Summary Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. As a Windows Client Engineer, you will be responsible for ensuring the smooth operation, security, and performance optimization of our Windows client infrastructure. The ideal candidate will have a deep understanding of Windows operating systems and extensive experience in managing and troubleshooting Windows client systems in a corporate environment. About the Role Responsibilities for this role include, but are not limited to: • Install, configure, and maintain Windows operating systems (Windows 10, Windows 11) across the organization's client devices. • Monitor and manage client systems using centralized management tools such as Tachyon, Intune. • Identify and troubleshoot hardware and software issues, working closely with users to resolve technical problems. • Implement and maintain security measures, including antivirus, firewall, and encryption protocols. • Collaborate with cross-functional teams to implement new software or hardware solutions, ensuring compatibility with Windows client systems. • Create and maintain technical documentation, including system configurations, procedures, and troubleshooting guides. • Assist in evaluating new technologies and make recommendations for system improvements. • Provide end-user training and support to ensure understanding and effective usage of Windows client systems. Commitment to Diversity & Inclusion: : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. What you’ll bring to the role: • Bachelor's degree in computer science, engineering, or a related field (or equivalent experience). Excellent problem-solving and communication skills. • Proven work experience as a Windows Client Engineer or in a similar role. In-depth knowledge of Windows operating systems & Modern provisioning (Autopilot) • Strong understanding of Active Directory, Group Policy, and system security principles. Experience with centralized management tools such as Microsoft Intune and SCCM. • Proficiency in scripting languages (PowerShell or similar) for automation purposes. Knowledge of network protocols, TCP/IP, DNS, and DHCP. • Ability to work independently and collaboratively in a team environment Industry certifications, such as Microsoft Certifications (MCSA, MCSE), are a plus. Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card. Find out more about Novartis Business Services: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Qualification : Bachelor's degree in computer science, engineering, or a related field (or equivalent experience). Excellent problem-solving and communication skills.

Digital Services Digital services Windows Windows Services
MI

Senior Technical Program Manager

Microsoft

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Overview Are you passionate about working with partners and helping them build and scale their SaaS services on Azure? Do you have a strong background in program management, cloud computing, and business analytics? If so, we have an exciting opportunity for you! We are looking for a Technical Program Manager (TPM) to join the Azure Native ISV Services team, which is responsible for enabling and supporting ISV partners who want to leverage Azure as their platform of choice for delivering SaaS solutions. As a Technical Program Manager, you will work closely with one or more ISV partners, such as Elastic, and help them achieve their goals of building, running, and growing their services on Azure. You will also drive internal programs within the team and across Azure to ensure a smooth and streamlined process of project execution, tracking, reporting, and compliance. Qualifications To be successful in this role, you should have: A bachelor's degree in computer science, engineering, or a related field, or equivalent work experience. At least 5 years of experience in program management, preferably in cloud computing or SaaS domains. Excellent communication, collaboration, and negotiation skills, with the ability to work effectively with internal and external stakeholders at various levels. Strong analytical and problem-solving skills, with the ability to define and measure key performance indicators and drive data-driven decisions. Experience with Azure services, DevOps tools, and compliance frameworks is a plus. If you are interested in this role, please apply online with your resume and a cover letter explaining why you are a good fit for the position. Responsibilities As a Technical Program Manager, you will: Lead the end-to-end program for a partner company like Elastic for Azure Native ISV Services, covering all aspects of building their SaaS service on Azure, such as delivering a control plane on Azure, bringing up and managing their service on Azure with dependencies on various first party Azure teams, and providing a streamlined support channel as the service runs and scales on Azure. Establish and monitor clear business and engineering metrics for the Azure Native ISV services and report them regularly to cross-company stakeholders across Azure, helping teams and the ISV partner reach target ACR goals. Scale the current Azure Native ISV services by serving the above two requirements for a larger set of partners. Ensure a smooth and streamlined process of project execution and tracking within the team using Azure Devops and report to stakeholders on team progress in OKRs. Manage compliance on production services consistently and fold into regular project execution tracking.

Senior Technical Senior technical Manager Senior manager
MI

Principal Program Manager - Garage

Microsoft

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

Overview Overview The Garage The Microsoft Garage is a program that puts Microsoft's priorities into action for our employees and our customers. We design and deliver programs that drive cultural value, business value for and customer value by innovation and experimentation around real world challenges. We do this through large-scale events like the Microsoft Global Hackathon, the world s largest corporate hackathon, and through our programs and facilities at Microsoft development centers around the world. The Garage drives business value through innovation, empowering employees to experiment, collaborate, and create solutions that align with Microsoft's strategic priorities. We also deliver customer value by supporting their innovation journeys, co-creating with them to address their unique challenges and unlock new possibilities. With 15 Garage facilities around the world, we offer a variety of programming that helps our employees learn, collaborate, and work hands-on with the world s most interesting technologies. Additionally, we provide digital and on-demand experiences to Microsoft employees, customers, and partners globally. Overview Garage Lead Role As a Garage leader for the Garage in Hyderabad, India, you will bring a proven track record in building, producing, and delivering impactful programs, events, and employee and industry engagements. You will have a passion for learning and technology and experience running and participating in hackathons and/or innovation processes. Ideally, you will have relationships with Microsoft s partners and competitive companies. You will be a self-motivated learner with a passion for teaching, enabling, and engaging others. You will have experience as a community builder, along with strong collaboration skills and strong technical acumen. Your experience in software development, programming, or hardware will benefit you in this role. Your technical curiosity and willingness to learn new things will be key for success. You will also bring organizational experience, a diverse background, and familiarity with Garage programs. Qualifications Core Attributes for Success: Demonstrates growth mindset, with a passion for technology, progress, and continuous learning. Possesses intellectual curiosity to explore contemporary technologies and scientific advancements shaping the industry. Passionate about community building, enabling hands-on exploration, and fostering innovation in others. Exceptional collaborator, with a willingness to build on others' work and enable collaboration on their own contributions. Strong presentation and facilitation skills, capable of commanding attention and inspiring influential audiences while also supporting others to lead. Adept in business development and forming partnerships with internal stakeholders and external entities to build coalitions and drive successful projects and programs. Ability to work through self-directed, ambiguous situations. Technical Skills and Practical Experience A technical degree or related career experience in the technology industry and with software. Deep experience in the innovation space either with coaching experience or working as a developer evangelist. Proven experience working with and building community in a technical context. A passion for and experience with making and the maker movement. A passion for hacking and/or experience producing and delivering hackathons. Experience creating and/or delivering employee programming. #Research Responsibilities Oversee the daily and weekly operations of the Microsoft Garage in Hyderabad, including designing, curating, and delivering innovative experiences for employees, customers, and ecosystem partners. Plan and execute the Microsoft Global Hackathon and other hackathons throughout the year, ensuring impactful and engaging events. Design and deliver tailored engagements and experiences that align with the needs and interests of employees and local site leadership. Collaborate with global Garage teams to create, curate, and share content and programming across local and worldwide Garage sites. Build and maintain partnerships with key stakeholders, including local senior leadership, tech leaders, civic organizations, and the broader innovation community. Develop and deliver digital programming, including sourcing and scheduling talks with internal and external speakers, and documenting workshops or employee experiences. Coordinate and execute events and engagements for diverse audiences, including employees, internal teams, and external partners.

Principal Manager Program manager Principal program manager Garage
TE

Senior Program Manager

Techouts

20+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

The Opportunity: We are re-imagining agricultural insurance with the power of Public Cloud, GIS, Remote-sensing and cutting-edge AI-based algorithms to assess, model and price insurance risks for farmers adequately. We are taking the latest advances in Mobile, Geospatial technologies and the web to empower the next generation of agricultural insurance. One of our eminent clients is looking for a Senior Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-year product delivery and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. You will define roadmap deliverables, develop program execution plans, track progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The candidate will make an impact by aligning business and global technology goals while managing relationships across cross-functional teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams of the client. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers. Roles and Responsibilities: Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases Manage scope and change management practices and drive governance to ensure strong scope change control Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting Establish quality standards to be followed across the teams. Monitor process adherence & activate remediation protocols where needed Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc. Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes. Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation. Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture. Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset. Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos. Be responsible for tool assessment and recommendation in alignment with program management best practices Desired Skills and Experience: Bachelor s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience 20+ years experience in engineering, engineering program management, technical program management, product management, or related area Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc. Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules Solid experience in driving process improvements and implementation of various tools related standard processes Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. Experience managing complex programs with solutions relying on cloud-native technologies. Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. Strong verbal and written communications skills with the ability to influence the enterprise. Qualification : Bachelors degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience

Senior Manager Senior manager Program manager Senior program manager
TE

Java Sr Developer

Techouts

7+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Preferred Skills/Experience: Experience working in the eCommerce industry is an added advantage, but not limited. Experience working in the Agile environment Product Development experience is an added Architectural experience is a huge plus Roles and Responsibilities: Minimum 7 plus years of experience on Java technologies Experience in Java and related technologies (Hibernate, Spring), UI Technologies like Angular and jQuery development experience Requires Bachelor s Degree or Foreign Equivalent in Computer Science, Computer Engineering, Computer Information Systems or a related field of study. Strong experience in Java, J2EE, Hibernate, Spring, AngularJS & Angular, jQuery, web Methods, Web Services and Web Application Server: Apache Tomcat Experience in Software Design with applied knowledge of Key design principles Experience in automating all the aspects of Engineering Experience working in an Agile framework Experience in developing complex business solutions Continuous Integration, deployment experience and Prototyping experience. Demonstrate problem-solving (analysis) and demonstrate ability to mentor others. Understanding of Data Structures and Algorithms, including time and space complexity optimization. Exposure to Data structures/algorithms development, Unix and SQL/PL SQL database development Ability to contribute to development team and help achieve key business objectives Ability to perform design and code reviews Ability to identify system changes and verify that technical system specifications meet the business requirements Ability to guide junior developers and can manage the delivery of the team. Strong written and verbal communication skills, including the ability to effectively collaborate with multi-disciplinary groups at all organizational levels Must possess Strong problem-solving skills, analytical skills, good communication, presentation skills, Good attitude, self-motivated and the ability to work independently. Employment Type Full Time Industry Information Technology, Product, and Services. About Techouts Would you want to be a part of an organization that is thriving consistently to expand its echelons and innovating Digital Transformation. At Techouts we intend to vie with the best by serving and emulating client expectations. We provide high end product engineering- services and solutions primarily in Digital Technologies, platforms like SAP Hybris, Adobe (Full Stack) and Java. Headquartered in Hyderabad, Techouts has Operations in Noida and Bangalore Why Techouts? 1. Opportunity to work with clients of indisputable repute 2. Upskilling programs that facilitate career progression 3. Consistent in updating learning and development modules as per the current trends and needs. 4. Scaling Growth opportunities since we are increasing the headcount and our portfolio. Qualification : Bachelors Degree or Foreign Equivalent in Computer Science, Computer Engineering, Computer Information Systems or a related field of study.

Java Sr Developer Java developer Sr Developer

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