Technical Problem Solving Jobs in Pune

Job Title: Java Architect Integration Engineering Location: Pune Team: Integration Engineering About Anchanto Anchanto is a global SaaS technology company that powers eCommerce automation and logistics solutions for enterprises and 3PLs. Our Integration Engineering team develops scalable, high-performance integrations connecting our products with marketplaces, ERPs, WMS, OMS, and other enterprise systems across the globe. We are looking for a seasoned Java Architect to lead the design, development, and delivery of our integration framework, guide engineering best practices, and define the technical vision for integrations that serve businesses worldwide. As a key driver of innovation, you will also champion the adoption of AI tools to enhance productivity, code quality, and development processes. The Role As a Java Architect Integration Engineering, you will: Define integration architecture standards, design patterns, and development best practices to ensure scalable and robust solutions. Lead the end-to-end design and development of integrations with a variety of internal and external systems, utilizing Spring Boot and modern Java frameworks. Collaborate closely with customers to understand their integration requirements, business processes, and objectives. Work with the solution team to document and finalize integration designs, architecture, and data mappings. Champion AI-driven development practices by integrating tools like Cursor AI and other AI-assisted coding solutions into the team s workflow. Partner with Product Management, Pre-Sales, and Implementation teams to translate business needs into actionable technical designs. Guide and mentor engineers, fostering a culture of technical excellence, innovation, and AI adoption within the integration team. Play a hands-on role in building Proof-of-Concepts (POCs), solving complex integration challenges, and driving mission-critical deliveries. Collaborate with leadership to define the roadmap for integration products and platform capabilities. Key Responsibilities Architect and oversee the implementation of integration solutions, leveraging Spring Boot, REST APIs, messaging systems, and event-driven architectures. Define and enforce integration design patterns (e.g., EAI, ESB, SOA, pub/sub, ETL) to ensure reusability, scalability, and maintainability. Lead technical discovery sessions with customers to understand integration requirements and create clear, actionable solution blueprints. Collaborate with internal solution architects, product managers, and customer success teams to ensure integration feasibility and alignment with business objectives. Introduce and evaluate AI-powered development tools, integrating solutions like Cursor AI, GitHub Copilot, and others into the engineering process to improve efficiency, code quality, and documentation. Promote a culture of AI-first problem solving in architecture design, code reviews, and automation within the team. Establish frameworks and automation to accelerate the onboarding of new integrations. Evaluate and recommend technologies, tools, and cloud services (primarily AWS) to optimize integration performance and scalability. Review solution designs and code to ensure adherence to architectural principles and coding standards. Support pre-sales activities with architecture diagrams, integration approaches, and technical feasibility assessments. Lead technical discussions with external partners, vendors, and enterprise customers to ensure alignment on integration strategies and solutions. Required Skills & Experience 15+ years of software development experience, with at least 3+ years as an Architect. Strong hands-on expertise in Java (Java 8+), Spring Boot, and microservices architecture. Solid understanding of integration patterns, enterprise architecture, and middleware solutions. Experience with REST APIs, messaging systems (Kafka, RabbitMQ), and data transformation (e.g., JSON, XML, CSV). Proficiency with AWS cloud services relevant to integration, such as API Gateway, Lambda, SQS/SNS, ECS, RDS, etc. Familiarity with CI/CD pipelines, Git workflows, branching/merging strategies, and code quality tools. Linux proficiency and experience with shell scripting. Experience building connectors/adapters for ERP, WMS, OMS, CRM, or eCommerce platforms is a plus. Exposure to integration tools such as TIBCO, Informatica, SnapLogic, WebMethods, or MuleSoft is advantageous. Strong problem-solving skills, with the ability to think out-of-the-box and adapt to evolving priorities. Excellent communication and leadership skills, with the ability to influence teams across functions. Bonus / Good to Have Experience in AI-assisted development, especially using tools like Cursor AI, GitHub Copilot, Tabnine, or similar. Familiarity with prompt engineering and integrating AI APIs (e.g., OpenAI, Anthropic) into developer tooling or backend services. Understanding of ML Ops principles and how AI models can be integrated into enterprise applications. A proven track record of evangelizing AI adoption in engineering teams to enhance productivity and foster innovation. Work on global integration projects for a leading SaaS platform serving top-tier retailers, brands, and logistics companies. Lead impactful projects utilizing cutting-edge Java, Spring Boot, AWS, and AI-driven development tools. Collaborate with a globally distributed product and engineering team in an innovation-driven environment. Contribute to the future of Anchanto s integration platform, shaping scalable and robust solutions for enterprises worldwide.

Principal AI Engineer - MLOps Location: Pune Overview Rapid7 is seeking a **Principal AI Engineer - MLOps** to drive the development and deployment of **scalable, production-grade AI/ML systems** in the field of cybersecurity. This role is within the **AI Center of Excellence team** and involves managing the **end-to-end design of ML production systems** from scoping and data requirements to continuous deployment and monitoring. You will play a pivotal role in mentoring junior engineers and shaping the **MLOps culture**. Key Technologies Used **Cloud/Infrastructure:** AWS (research environments, data hosting), **EKS** (Kubernetes), **Terraform** (Infrastructure as Code). **Modeling/Data:** **Python** (numpy, pandas, scikit-learn), Jupyter notebooks, Anomaly detection methods. Key Responsibilities End-to-End ML Production System Design: **Architect and manage the design and deployment** of ML systems from inception to production. Define project scopes, data requirements, modeling strategies, and **deployment pipelines** for AI/ML systems. Ensure **seamless integration** of models and AI components into the production environment, focusing on **scalability, reliability, and security**. Data Pipeline Management: **Develop and maintain data pipelines**, ensuring data consistency, integrity, and accessibility throughout the ML lifecycle. Oversee the data lifecycle, including **data preprocessing, feature engineering**, and storage. ML Guardrails & Monitoring: Implement **robust ML guardrails** to ensure model performance, fairness, and compliance. Manage the **monitoring and observability** of deployed models, ensuring timely and accurate tracking of model performance. Deployment & Service Monitoring: Develop and deploy accessible endpoints, including **web applications and REST APIs**, adhering to security best practices. Continuously monitor models and data to detect issues such as **drift, anomalies, or performance degradation**. Collaboration & Mentorship: Collaborate closely with engineering, data science, and product teams to ensure alignment on goals. **Mentor and guide junior engineers**, share knowledge, and promote best practices in MLOps. Agile Development & Iteration: Embrace **agile practices**, focusing on continuous iteration and solving complex challenges. Skills & Experience Core Technical Expertise **Extensive Software Engineering Experience:** 15+ years as a software engineer, with at least **3-5 years of expertise in MLOps** in AWS environments. **MLOps & DevOps:** Proven experience deploying **scalable AI/ML systems**, managing **CI/CD pipelines**, and utilizing cloud AI resources. Expertise with **Docker, Kubernetes, and cloud-based AI infrastructure management**. **Programming:** Strong proficiency in **Python** (Flask or FastAPI) and experience building APIs. Data & Modeling Skills Experience in designing **data pipelines** and performing **feature engineering**. Familiarity with **model risk management** strategies, including **concept drift monitoring** and hyperparameter tuning. Leadership & Communication Demonstrated ability to **collaborate across engineering, data science, and product teams**. Proven track record of **mentoring and guiding junior engineers**. Strong communication skills for conveying complex technical concepts and creating detailed system architecture documentation. Nice to Have Experience deploying resources that enable data scientists to fine-tune and experiment with **LLMs (Large Language Models)**. Understanding of AI/ML operational frameworks and associated challenges. Be a part of **cutting-edge AI/ML efforts** to strengthen cybersecurity. Mentor and grow the next generation of engineers in an inclusive, fast-paced environment. Tackle some of the most challenging security problems with a passionate and creative team.

Technical Lead Software Engineering Location: Pune Employment Type: Full-Time About Calfus At Calfus, we build cutting-edge AI agents and enterprise software solutions that revolutionize how businesses operate. From cloud-based ERP integrations to AI-powered systems, we help startups and enterprises unlock their true potential. Our global team is made up of passionate, driven professionals who thrive on innovation and collaboration. As one of the fastest-growing players in the AI and software engineering space, we offer an exciting, high-energy work environment where your ideas are always welcome. About the Role We are looking for a Technical Lead Software Engineering (System Architecture & Design) to lead the design, development, and support of critical enterprise applications for manufacturing, shipping, and logistics. You ll play a hands-on leadership role, guiding development efforts, solving complex problems, and mentoring a team of engineers. Key Responsibilities System Architecture & Support: Manage and enhance enterprise applications used in manufacturing, shipping, and receiving. Development & Enhancements: Design, develop, test, and deploy scalable new features using Microsoft technologies. Issue Resolution: Troubleshoot and resolve complex system issues, ensuring high availability and reliability. Cross-Functional Collaboration: Work closely with internal teams to understand business needs and translate them into technical solutions. Performance Optimization: Ensure applications are performant, scalable, and secure. Documentation: Maintain accurate technical documentation, workflows, and design specs. End-User Training & Support: Provide user support and training to ensure effective adoption of new features. Mentorship: Guide junior engineers on best practices in architecture, development, and problem-solving. What You ll Need on Day One Bachelor s degree in Computer Science, IT, or related field. 5+ years of hands-on experience in software development and application support. Strong command of Microsoft technologies, especially VB.Net or C#. Proficient in SQL Server including writing complex queries, stored procedures, and data modeling. Excellent analytical and problem-solving skills. Strong communication and team collaboration abilities. Bonus Points If You Have Experience with VB (Visual Basic). Familiarity with SSIS and Entity Framework. Experience developing applications interfacing with PLC frameworks or industrial equipment. Knowledge of Jira and Confluence for agile workflows and documentation. Employee Benefits Comprehensive medical, group, and parental insurance. Gratuity and Provident Fund contributions. Wellness support and birthday leave. A culture of innovation, speed, and collaboration. Diversity & Inclusion At Calfus, we are proud to be an Equal Opportunity Employer. We value diversity and are committed to building an inclusive environment where everyone, regardless of background or identity, can thrive. Apply now and join our team in transforming businesses through technology. Qualification : Bachelors degree in Computer Science, IT, or related field

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Manager Network & Security Location: Pune Experience: 8 to 12 Years Job Description We are looking for a seasoned Network & Security Manager with deep technical expertise in enterprise networking and cybersecurity infrastructure. The ideal candidate will lead deployment and implementation projects, ensure network reliability and security, and design scalable solutions to meet business needs. Key Responsibilities Network Infrastructure Management: Design, implement, and manage enterprise-level networks, including LAN, WAN, MPLS, and IPSEC configurations. Technical Expertise: Strong hands-on experience in: Cisco Routing and Switching Fortinet and Cisco ASA Firewalls Radware Load Balancers Aruba Wireless Solutions Cisco Nexus 9K Series Switches Network Security: Maintain secure and resilient enterprise network environments. Ensure compliance with best practices in cybersecurity and enterprise risk management. Project Implementation: Lead and manage deployment and implementation projects across diverse network environments, ensuring timely delivery and high quality. Requirements Gathering & Design: Analyze business requirements and translate them into robust network and security solutions. Process Improvement: Continuously improve network performance and streamline operations through proactive monitoring and process optimization. Problem Solving: Apply analytical and systematic approaches to diagnose and resolve complex network issues efficiently. Technical Documentation: Create and maintain detailed documentation for network architecture, configurations, and operational processes. Qualifications & Skills Certifications (Required): CCNA CCNP CCSP CCDP Additional Skills: Strong project management and coordination capabilities Quick learner with the ability to adapt to emerging technologies Excellent communication and stakeholder engagement skills

Job Title: Sub Category Manager Procurement Location: Pune Department: Tender Management / Procurement Function: Procurement & Vendor Development Experience: Minimum 5 Years Education: BE / B.Tech (Engineering Any Specialization) Working Language: English Employment Type: Full-Time Position Overview We are seeking a Sub Category Manager Procurement with strong expertise in vendor sourcing and strategic vendor development. This role is critical in building and managing a high-performing supplier base, ensuring cost efficiency, quality compliance, and timely procurement across categories such as MEP, HVAC, civil, electrical, and safety equipment. The ideal candidate brings a balance of strategic thinking and hands-on execution in procurement operations, vendor negotiation, rate contract management, and cross-functional coordination. Key Responsibilities Vendor Sourcing & Profiling Identify and onboard vendors across categories including MEP, HVAC, civil, electrical, and R&M. Conduct market research and benchmarking to source cost-effective and high-quality suppliers. Perform vendor due diligence ensuring compliance with organizational standards and regulatory norms. Strategic Vendor Development Build and nurture long-term, strategic vendor relationships. Define and track vendor performance metrics (KPIs) and initiate performance improvement actions. Align vendors with organizational objectives through structured reviews and feedback loops. Procurement Strategy & Execution Lead rate analysis, cost negotiations, and value engineering initiatives. Manage Annual Rate Contracts (ARCs) for key categories like safety gear, pumps, HVAC, and consumables. Develop customized procurement solutions and spares for site-specific requirements. Operational Coordination & Compliance Collaborate with site teams for BOQ clarification, amendments, and procurement issue resolution. Manage procurement transactions and approvals via the SAP-MM module. Facilitate vendor site visits (recce) for accurate scoping and quotation preparation. Reporting & Analysis Generate MIS reports, comparative cost analyses, and vendor performance summaries. Track and optimize procurement turnaround times (TAT) for all categories under management. Key Qualifications & Skills Technical Expertise Deep knowledge of procurement categories like MEP systems, HVAC, safety, civil works, and consumables. Strong understanding of procurement life cycle, sourcing strategies, and material specifications. Vendor Management Proficiency in vendor negotiation, onboarding, assessment, and relationship management. Experience developing vendors for integrated facility management (IFM) or large-scale real estate/infrastructure projects is an advantage. Soft Skills Strong coordination and communication skills across vendors and cross-functional internal teams. Ability to thrive under pressure and deliver within tight timelines. Preferred Industry Background Residential complexes, commercial offices, malls, industrial parks, or integrated facility management (IFM) sectors. Core Competencies Strategic Thinking & Problem Solving Cost Optimization & Commercial Acumen Attention to Detail & Quality Assurance Innovation & Process Improvement Qualification : BE / B.Tech (Engineering Any Specialization)

Job Title: Technical Assistant to CMD Location: Pune Experience: Minimum 8 Years Employment Type: Full-Time Reporting To: Chairman & Managing Director (CMD) Job Responsibilities: Technical Support & Project Coordination: Assist CMD in reviewing and analyzing project reports, construction plans, and feasibility studies Coordinate with project teams, architects, and consultants for technical discussions and status updates Provide insights on project planning, estimation, and budgeting Planning & Estimation: Conduct quantity estimation, cost analysis, and material requirements for ongoing projects Assist in tendering processes, vendor negotiations, and contract evaluations Track and report on project progress, risks, and deviations Liaison & Documentation: Maintain and organize technical documents, approvals, and compliance reports Liaise with government authorities for regulatory clearances and compliance Prepare technical presentations and reports for CMD s strategic meetings Process Improvement & Risk Mitigation: Identify potential risks in construction projects and suggest mitigation strategies Support CMD s decision-making with data analysis and project insights Recommend process improvements for efficient project execution Qualifications: BE/DCE in Civil Engineering (preferably with specialization in Planning/Estimation) Experience: Minimum 4 years in construction planning, estimation, and project coordination Qualification : BE/DCE in Civil Engineering (preferably with specialization in Planning/Estimation)

Position: Staff Software Engineer Technology Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but it doesn t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc s mission is to give power to the patient. To do that, we ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission: We are looking for a Staff Software Engineer to join our product engineering team at Zocdoc! As an SSE at Zocdoc, you ll balance individual contribution with mentorship. Full Stack Engineers have the opportunity to work across the stack, front to back and everything in between. You ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr s simpler, safer, and more efficient. You ll enjoy this role if you are Passionate about building fully scalable platforms with the latest technologies A product-driven engineer who loves working in a highly collaborative and supportive environment Motivated by building products that make healthcare easier Excited to use technology to enhance the consumer experience Passionate about building diverse and inclusive teams and culture Excited to lead projects and be a mentor for other engineers Your day-to-day is Contributing to the end-to-end development of consumer-facing applications Building products designed to scale quickly like new patient interactions, real-time video visits and new functionality that helps doctors optimize their Zocdoc experience Shipping efficient and scalable code to millions of users autonomous Driving cross-functional collaboration to solve complex problems and foster a culture of openness, Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers. You will partner with the product and design teams to develop product improvements Making a meaningful impact as you own and release features in our CI environment that will impact patients, doctors, and Zocdocr s alike Mentoring your peers, with the notion that helping others means learning and growing yourself Leading the successful delivery of high-impact projects and features, aligned with technical and business goals You ll be successful in this role if you have Passion for technology and the ability to think critically about the performance, scalability, and reliability of software Implemented fast and efficient software solutions using object-oriented functional languages. Some of the technologies we utilize are React, C#, Scala, and Node.js, however, we are language agnostic Designed and built user-facing web applications that scale 8+ years of professional full-stack development experience. Knowledge of React and C# is a plus as is experience writing automated tests Successfully mentored other engineers in the past and encouraged your peers to use software development best practices for code testing and deployment Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025 About Us: Zocdoc is the country s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world s leading investors, and we believe we re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender...

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Job Title: Technical Project Manager Location: Pune Department: Technology About the Role We are seeking a dynamic Technical Project Manager to lead and develop skilled software engineering teams, ensuring the delivery of high-quality products that meet customer requirements and company standards. You will provide technical guidance, support design and analysis, and oversee the full software development lifecycle across multiple projects. Key Responsibilities Lead and manage the complete software development lifecycle including requirements analysis, design, development, testing, and documentation for multiple projects. Own timely delivery and maintain high code quality standards. Set clear objectives for team members aligned with overall team goals, monitor progress, and empower individuals to succeed. Collaborate with Lead Engineers to promote technical growth and balanced skill distribution within the team. Deliver training sessions and foster a culture of knowledge sharing. Ensure long-term code reusability, maintainability, and stability. Enforce compliance with code review processes and quality standards across teams. Drive initiatives to optimize processes, tools, and development approaches. Proactively identify and resolve team challenges and risks. Establish succession plans to ensure continuity and growth within the team. Adopt and promote industry best practices and standards tailored to organizational needs. Evaluate and recommend new technologies to enhance team productivity and product quality.

Position: Product Delivery Engineer Location: Pune (Onsite/Hybrid) Type: Full-Time Department: Engineering Experience Level: Experienced About the Role We re looking for a Product Delivery Engineer who s passionate about solving complex problems and delivering high-impact software solutions. If you're eager to work across the full stack, thrive in a fast-paced environment, and want to build resilient, scalable products using modern cloud technologies this is the role for you. What You'll Be Doing Design and contribute to robust, scalable features on AWS and Azure cloud platforms. Implement critical end-to-end features that drive real value. Write high-quality, well-tested, maintainable code. Manage your own tasks, deadlines, and deliverables with minimal supervision. Collaborate across teams and tech stacks with a willingness to learn and adapt. Participate in code reviews, offer mentorship, and help elevate the team s technical bar. What You Bring to the Team Technical Skills Frontend: React.js, React Native, or Angular. Backend: Experience with one or more of Python, Java, Node.js, Golang, or C#. Familiarity with cloud platforms (AWS, Azure) and a strong interest in cloud-native development. Solid foundation in computer science fundamentals including: Data structures and algorithms Networking basics (TCP/IP, ports, firewalls) Database principles (schema design, indexing, optimization) Hands-on experience with relational and NoSQL databases like MySQL, SQL Server, DynamoDB, or Cosmos DB. While full-stack experience is preferred, we also welcome specialists with deep frontend or backend expertise. Soft Skills & Mindset A responsible, ownership-driven attitude toward features and deliverables. A natural leader and mentor who leads by example. Excellent communication and interpersonal skills. Ability to build trust and collaborate effectively with cross-functional teams. Enthusiastic about learning and applying agile software delivery best practices. Join us to build cutting-edge products that scale and grow alongside a team that values curiosity, craftsmanship, and collaboration.

Software Engineering Manager Continuous Product Delivery (CPD) Location: Pune, India About the Team & Role As an Engineering Manager in the CPD Pune team, you will lead multiple software engineering teams focused on delivering long-term stability and exceptional customer experience for Rubrik s on-premise data backup and management platform. You will combine strong technical expertise with empathetic leadership to build high-performing teams and foster a culture centered on customer success and product quality. In this role, you will own the accountability for driving product stability, quality improvements, and successful roadmap delivery. You will collaborate closely with product managers, support teams, and other engineering leaders across India and the US, championing customer-centricity and continuous improvement. Key Responsibilities Hire, build, and grow strong, high-performing engineering teams. Lead by example with hands-on technical and operational involvement. Establish a culture of excellence, accountability, and customer focus. Collaborate with customers and support to troubleshoot and prioritize issues. Partner with Product Management and stakeholders to plan and deliver product roadmaps end-to-end. Drive metrics-driven initiatives to improve key performance indicators such as MTTR (Mean Time To Recovery) and reduce customer-found defects. Work with engineering leadership to improve product quality through fixes, tooling, and documentation. Manage project planning and prioritization, balancing roadmap delivery with operational needs. Mentor and coach engineers and senior contributors to maximize their growth and performance. Effectively handle customer escalations, leading from the front to ensure quick resolution. Qualifications & Skills Bachelor s degree in Computer Science or equivalent engineering discipline. 14+ years of industry experience with 2+ years in engineering management roles. Proven experience in solving complex problems and leading large-scale projects in distributed systems, preferably in storage, data protection, or security domains. Demonstrated ability to build and develop engineering teams. Strong communication skills, both written and verbal. Experience delivering enterprise-grade products with high quality standards. Skilled in managing hot customer escalations and driving quick turnarounds. Comfortable working with stakeholders across India and US time zones. About Rubrik Rubrik (NYSE: RBRK) is dedicated to securing the world s data through its Zero Trust Data Security platform. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and resilience against cyberattacks and operational disruptions. Qualification : Bachelors degree in Computer Science or equivalent engineering discipline

Senior Software Developer | ThoughtWorks | Pune, India Location: Pune, India Employment Type: Full-time, Regular Industry: Information Technology About ThoughtWorks ThoughtWorks is a global technology consultancy that integrates strategy, design, and engineering to create digital solutions that drive transformation. With over 30 years of experience, our diverse teams are dedicated to solving complex business problems using technology as a differentiator. At ThoughtWorks, we encourage continuous learning, collaboration, and innovation providing an environment where curiosity and passion thrive. Join us and make an impact through cutting-edge technology, a culture of growth, and the opportunity to work with like-minded peers. Job Overview We are seeking a highly skilled and experienced Senior Software Developer to join our team in Pune, India. In this role, you will collaborate with Business and Quality Analysts, Designers, and Project Managers to design and deliver meaningful software solutions that address client challenges. You will leverage your deep technical expertise to solve complex problems, advocate for better engineering practices, and foster collaboration within the team. As a Senior Developer, you ll help lead the development of large-scale distributed systems and microservices, mentor junior developers, and contribute to the technical vision that drives our projects forward. Key Responsibilities Write Clean, Reusable Code: Advocate for and adopt best practices like TDD (Test-Driven Development), pair programming, and design patterns to ensure high-quality software delivery. Champion Continuous Delivery: Embrace continuous delivery practices to deliver value to customers quickly and efficiently while maintaining high software quality. Collaborative Problem Solving: Work in value-driven, cross-functional teams to create innovative customer experiences for clients. Ensure that best practices and UX specifications are incorporated throughout the development process. Design & Build Microservices: Architect and develop large-scale distributed systems using microservices to provide flexible, scalable solutions for clients. Apply Latest Technologies: Utilize cutting-edge technology from our Technology Radar to solve complex business problems and keep your solutions innovative and future-proof. Implement DevSecOps Practices: Advocate for the use of DevSecOps tools and methodologies to ensure security is integrated throughout the software lifecycle, promoting a DevOps culture. End-to-End Software Delivery: Oversee the complete software delivery process from ideation to deployment ensuring efficient and effective implementation of solutions. Mentorship & Leadership: Act as a mentor to junior team members, sharing your technical expertise and helping them develop both professionally and personally. Job Qualifications Technical Skills: Experience: You have extensive experience with Java, React, AWS, Terraform, and other Object-Oriented programming languages. High-Quality Code: You are skilled at writing clean, well-tested code and are highly comfortable with Object-Oriented programming principles. Agile Methodologies: You are familiar with Agile methodologies such as Extreme Programming (XP), Scrum, and Kanban, and use them to deliver incremental and high-quality software. TDD & Continuous Integration: You are knowledgeable in Test-Driven Development (TDD), continuous integration, and continuous delivery practices and tools. Cloud Technologies (Bonus): Familiarity with cloud platforms such as AWS, Azure, Kubernetes, and Docker will be a strong advantage. Professional Skills: Leadership & Influence: You actively influence others by advocating for technical excellence while maintaining an openness to evolving your approach when necessary. External Engagement: You contribute to the broader tech community through speaking engagements, open-source contributions, blogs, or other forums, sharing your expertise. Problem-Solving & Resilience: You excel in ambiguous situations, approaching complex challenges from multiple perspectives and delivering thoughtful, well-rounded solutions. Learning & Development: At ThoughtWorks, we offer autonomy in how you develop your career. We provide comprehensive learning resources, mentorship, and opportunities to grow and challenge yourself through our strong cultivation culture. Career Growth: You ll have the freedom to shape your career path and benefit from a supportive environment where your personal and professional growth is encouraged and nurtured. Onsite Work Expectation: You may be required to work out of our ThoughtWorks office or at client locations five days a week, depending on business and client needs. ThoughtWorks is not just about technology; it's about creating impactful solutions that make a difference. If you're passionate about writing high-quality, scalable code, mentoring teams, and solving complex business problems, we d love for you to join our diverse and collaborative team. Together, we will continue to break new ground and innovate in the tech world.

Job Title: Project Manager Location: Pune Experience: 3+ Years Job Type: Full-Time Job Summary: We are looking for an experienced Project Manager to lead and manage software development projects in Pune. As the Project Manager, you will oversee all phases of project development, ensuring the successful delivery of projects on time, within scope, and according to client specifications. You will be responsible for coordinating with cross-functional teams, maintaining effective communication with clients, and ensuring that Agile methodologies are adhered to throughout the project lifecycle. The ideal candidate will have strong leadership abilities, excellent problem-solving skills, and a solid understanding of project management tools and techniques. If you're passionate about delivering high-quality software solutions and thrive in a fast-paced, collaborative environment, we want to hear from you. Key Responsibilities: Project Planning & Coordination: Define project scope, goals, and deliverables in collaboration with stakeholders. Develop detailed project plans and schedules to monitor and track progress. Team Leadership: Lead cross-functional teams, motivate team members, and provide guidance and direction to ensure timely delivery of project milestones. Client Communication: Maintain regular communication with clients, ensuring their expectations are met and addressing any concerns or changes to project scope. Agile Methodology: Implement Agile project management practices, ensuring that the development process follows Agile principles, such as Scrum or Kanban. Risk Management: Identify project risks, develop mitigation strategies, and address any issues that arise during the project lifecycle. Quality Assurance: Ensure the quality of deliverables by coordinating testing and validation processes to meet the client s requirements and specifications. Budget & Resource Management: Monitor project budgets, allocate resources effectively, and ensure that the project is completed within budget and allocated resources. Reporting & Documentation: Prepare and present project status reports, including progress, risks, and any potential issues to internal teams and stakeholders. Continuous Improvement: Evaluate the success of completed projects, gather feedback, and recommend improvements for future projects. Skills & Qualifications: Experience: Minimum of 3 years of experience in managing software development projects, preferably in an IT environment. Project Management Skills: Strong experience in managing projects using Agile methodologies (Scrum, Kanban), with a good understanding of project management tools (e.g., Jira, Trello, MS Project). Leadership: Proven ability to lead and motivate cross-functional teams to achieve project goals on time and within scope. Client Communication: Strong verbal and written communication skills to manage client relationships, provide updates, and manage expectations effectively. Problem Solving: Excellent problem-solving and decision-making abilities to resolve challenges and ensure project success. Time Management: Ability to prioritize tasks, manage multiple projects simultaneously, and work under tight deadlines. Technical Understanding: Basic understanding of software development processes and technologies, enabling effective communication with development teams. Educational Background: Bachelor s degree in Computer Science, Engineering, or a related field. PMP or Scrum certification is a plus. What We Offer: Professional Growth: Opportunities to develop your project management skills and grow within the organization. Collaborative Environment: Work in a supportive and dynamic team, where your ideas and contributions are valued. Challenging Projects: Manage complex and impactful projects, with the opportunity to lead innovative solutions. Competitive Compensation: Attractive salary and benefits package. Work-Life Balance: A healthy work-life balance with flexible working hours and supportive policies. If you have the experience and skills to manage software development projects in an Agile environment and lead cross-functional teams to success, apply now to join our team! Qualification : Bachelors degree in Computer Science, Engineering, or a related field. PMP or Scrum certification is a plus.

About Talentica Software: Talentica Software is a specialized software development firm founded by industry veterans and IIT Bombay alumni. We excel in helping startups build innovative products by leveraging cutting-edge tools and technologies to solve real-world challenges. Over the past 21 years, we ve collaborated with over 180 startups, primarily in the US, and have contributed to numerous successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a meticulous and detail-oriented QA Specialist who is passionate about ensuring data quality. You will work closely with our analytics team to design and execute robust QA processes, validate data pipelines, and automate repetitive QA tasks. Your contributions will play a crucial role in delivering accurate, reliable, and high-quality solutions. If you enjoy solving problems, automating processes, and ensuring data integrity, this role is tailor-made for you! What You ll Be Doing: As a QA Specialist, your responsibilities will include: Designing and implementing comprehensive QA processes for data and analytics deliverables. Validating end-to-end data pipelines, including data sources, ETL processes, data extracts, calculations, visualizations, and application interfaces. Conducting functional, regression, performance, and tolerance-range testing across reports and data systems. Simulating end-user interactions to ensure a smooth user experience with analytics outputs. Validating application tracking functionalities, including data collection through app usage. Verifying calculations and metrics in BI tools like Tableau, Power BI, and others. Performing database validation using SQL (Oracle, BigQuery) and NoSQL (MongoDB) systems. Automating recurring QA tasks in the analytics/BI environment where possible. Identifying, documenting, and tracking data quality issues and discrepancies. Collaborating with cross-functional teams including data engineers, BI developers, and product managers to ensure high-quality analytics deliverables. To Succeed in This Role, You Should Have: Qualifications: BE/B.Tech degree from top engineering institutions such as IIT, NIT, BITS, VJTI, or equivalent. Experience: 2+ years of experience in QA, data validation, or analytics testing. Technical Skills: Hands-on experience testing in BI tools environments. Proficiency in SQL, with experience in Oracle and BigQuery (preferred). Familiarity with NoSQL databases like MongoDB (a plus). Experience with regression testing and simulating user interactions in BI tools. Bonus Points If You Have: Knowledge of scripting languages like R or Python. Experience in automation testing in analytics or BI environments. Familiarity with Databricks. Soft Skills: Strong communication skills, with the ability to collaborate effectively across teams. Ability to present complex findings to both technical and non-technical stakeholders. What You ll Find at Talentica: Innovative Culture: We focus exclusively on cutting-edge development, not routine maintenance. Our technological expertise sets us apart. Endless Learning Opportunities: This is a place to grow. You ll have access to constant learning opportunities and stay updated on the latest trends in technology. Talented Peers: Work with brilliant professionals from India s top engineering colleges (IITs, NITs, and more). Work-Life Balance: We value flexibility and offer remote work options and flexible schedules to ensure a healthy work-life balance. Great Culture: 82% of our employees recommend Talentica to their peers (according to Glassdoor). We pride ourselves on our supportive and collaborative work environment. Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. If you re passionate about ensuring data integrity, automating processes, and solving problems in a fast-paced, innovative environment, we d love to hear from you. Qualification : BE/B.Tech from IIT, NIT, BITS, VJTI, or any other top Indian engineering college.

Minimum Qualifications: Bachelor s degree in Computer Science, a related technical field, or equivalent practical experience in cloud architecture engineering. 4 years of experience working with IT and mainframe technologies such as COBOL, PL/I, RPG, Assembler, JCL, VSAM files, CICS, DB2, IMS, etc. 4 years of experience in mainframe modernization. Hands-on experience with mainframe migration and modernization tools like Micro Focus, Astadia, mLogica, and experience in data migration from mainframes to modern databases. Preferred Qualifications: 4 years of experience in Java development, especially with the Spring Boot framework. Experience in leading and delivering multiple mainframe modernization projects using tools such as Micro Focus, mLogica, Astadia, Java, etc. Proven experience in leading the scoping, proposal development, and writing of Statements of Work (SOW) for mainframe modernization projects. Familiarity with DevOps practices, CI/CD pipelines, containerization, and cloud platforms. Knowledge of IT security best practices (e.g., encryption, certificates, key management). Experience with Cloud products such as Google Cloud Platform (GCP) or other similar cloud technologies. About the Role: As a Cloud Mainframe Modernization Consultant, you will guide customers through configuring, migrating, and deploying their mainframe systems to Google Cloud. In this role, you may travel to customer sites to deploy solutions and conduct workshops to educate and empower customers. You will also collaborate with product teams to drive the development of Google Cloud products and features. As part of Google Cloud, you will work with some of our most important customers, supporting their implementation of Google Cloud products. This includes providing architecture guidance, best practices, data migration assistance, capacity planning, implementation, troubleshooting, monitoring, and more. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We provide enterprise-grade solutions leveraging Google s cutting-edge technology, tools that help developers build more sustainably, and trusted partnerships with customers in over 200 countries and territories, solving their most critical business problems. Responsibilities: Serve as a trusted technical advisor to customers, solving complex Cloud Mainframe migration challenges. Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations tailored to various business and technical stakeholders. Utilize a range of modernization tools and products to modernize mainframe systems. Assist customers in designing migration architectures and estimating total operating costs. Lead the delivery of complex mainframe migration projects, providing technical governance, leading teams, and ensuring project success through teamwork and collaboration. Qualification : Bachelors degree in Computer Science, a related technical field, or equivalent practical experience in cloud architecture engineering.

Position Summary This role will be responsible for developing commercial forecasts for pipeline and launching products as well as completing opportunity assessments for life cycle management. This role brings specific therapeutic area in-depth expertise, analytical instinct, strategic thinking, and project management skills to communicate the value assessment of new assets and flag appropriate risks and opportunities. Job Responsibilities The delivery role will include project scoping, solution design, execution, and communication of the analysis in the client-ready formats. Build realistic, transparent, and assumption-driven demand forecasts. Challenge assumptions and apply forecasting methodologies to support the brand strategy. Prepare robust forecast assumptions leveraging expertise and analogs from the in-line Forecasting team and research from the Insights and Analytics team. Ensure objectivity of brand/therapeutic area forecasts by establishing objectives aligned around forecast accuracy. Developing brand volume forecasts, both short-term and long-term, to feed into strategic and operational planning processes. Support launch preparations and guide the teams to set up clear post-launch performance tracking by creating and monitoring the short-term revenue forecasts, comparable to actuals in the future, and recommending adjustments when applicable. Consistent delivery of analytics that drive informed decision-making, including the definition and development of models to be used in answering business and operational questions. Adopting and executing new and innovative analytics offerings for untapped opportunities; Enabling automation of routine measurements. Supports client strategy to ensure business and compliance needs are met. Coordinate and manage subordinates, facilitate interdepartmental communication, and allocate tasks and resources as needed. Guide and advise the modeling and capabilities team as a Subject Matter Expertise on various technologies, solutions, and capabilities to help set up industry-leading practice. Education BE/B.Tech Work Experience 7-12 years of experience in Experience working with Life Sciences companies in pharmaceutical forecasting (in branded business)/ data analytics; experience supporting both pipeline and marketed product(s) preferred; experience in Specialty or Rare Disease, preferred. Expertise with a variety of modeling techniques including statistical, patient-flow, simulations, agent-based and other systems dynamics-based techniques. Manage & develop patient/epidemiology-based forecasting models for pharma clients. Project Manager who can lead enablement of global life sciences companies to manage forecasting and/or data & analytics function through Axtria solutions and innovative methodologies. EPI based Forecasting for Inline, Pipeline, and BD&L Products/ Brands. Trend-Based Forecasting Experience. Experience supporting multiple markets globally, Region, and countries. A deeper understanding of disease and Therapy Areas and their application to forecast. Expertise in handling datasets - IQVIA, Evaluate, IPD, Kantar, DRG etc. Proven experience working with pharmaceutical datasets (Rx, APLD, etc). Effective forecast storyboarding, capturing key insights backed by relevant data and Quantitative Analytics, Business Analysis and Analog Analysis. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Talent Management Technical Competencies Problem Solving Lifescience Knowledge Communication Project Management Attention to P&L Impact Business development Capability Building / Thought Leadership Scale of revenues managed / delivered Scale of Resources Managed Qualification : BE/B.Tech

Job Title: Senior Technical Consultant (ABAP/ODATA) Location: Pune, India Experience: 6 to 8 years Education: Bachelor's or Master s degree in Computer Science, Information Technology, or related fields About Tietoevry At Tietoevry, we help businesses realize their digital ambitions through innovative IT solutions, fostering efficiency, agility, and growth. As a trusted partner for organizations across industries and the public sector, we specialize in modernizing IT landscapes. Join us to work in a collaborative, inclusive, and innovation-driven environment where you can make a meaningful impact. Role Overview We are seeking an experienced Senior ABAP/ODATA Consultant to join our dynamic team in Pune. In this role, you will be responsible for the design, development, and implementation of ABAP and ODATA services within SAP S/4HANA environments. You will also play a critical role in troubleshooting, performance optimization, and supporting the technical integration with UI5 screens and other connected systems. Key Responsibilities Develop and maintain ABAP programs and ODATA services within SAP S/4HANA. Perform debugging and troubleshooting, especially in UI5 interfaces and integrated workflows. Design and implement SAP Workflows, ensuring seamless process automation. Develop and maintain Web Services, IDOCs, and system interfaces to support business processes. Implement and enhance SmartForms, customer exits, and enhancement frameworks. Collaborate with functional teams to understand requirements and provide technical solutions aligned with SD and MM modules. Independently manage assigned deliverables, ensuring adherence to timelines and quality standards. Document technical designs, configurations, and development processes comprehensively. Support performance optimization, root cause analysis, and continuous improvement initiatives. Required Skills & Experience 6 to 8 years of hands-on experience in ABAP development and ODATA service implementation. Proven expertise in S/4HANA environment. Strong understanding of debugging functionality from UI5 screens. Proficiency in developing and troubleshooting SAP Workflows. Experience working with Web Services, IDOCs, and interfaces. Hands-on experience with SmartForms, customer exits, enhancement techniques, and BADIs. Conceptual understanding of SD (Sales & Distribution) and MM (Materials Management) modules. Strong problem-solving and analytical skills. Excellent communication skills, with the ability to engage effectively with global teams and customers. Preferred Qualifications Exposure to Fiori/UI5 development is a plus. Experience with Agile methodologies and DevOps tools for SAP development. Ability to work independently and proactively in a global delivery environment. Opportunity to work in a global team with exposure to international projects. Professional development through continuous learning and certification opportunities. Collaborative and inclusive work culture based on trust, transparency, and respect. Work-life balance and flexible work arrangements. Diversity & Inclusion Commitment At Tietoevry, we believe that diversity, equity, and inclusion drive innovation and creativity. We welcome applications from candidates of all backgrounds, genders (m/f/d), and life experiences. Our open, inclusive, and collaborative culture empowers every individual to contribute and thrive. Qualification : Bachelor's or Masters degree in Computer Science, Information Technology, or related fields

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.

About Aera Technology: Aera Technology is a leading Decision Intelligence company that empowers enterprises to operate efficiently, intelligently, and sustainably. Our platform, Aera Decision Cloud , integrates with existing systems to digitize, augment, and automate decisions in real time. We help global enterprises transform their decision-making processes, delivering millions of recommendations that lead to significant revenue gains and cost savings for some of the world's best-known brands. Global Sustaining Engineering Intern We are looking for a Global Sustaining Engineering Intern to join our engineering team. In this role, you will assist in troubleshooting and resolving technical issues across our global teams, working closely with our US and India engineering teams. This internship provides an excellent opportunity to gain hands-on experience in a fast-paced, cutting-edge technology environment. Responsibilities: Issue Monitoring & Resolution: Actively monitor, track, and resolve technical issues reported by the US/global teams during their working hours. Cross-Team Coordination: Work closely with the India engineering team to troubleshoot and resolve issues efficiently, ensuring timely and effective issue resolution. Timely Reporting: Provide regular updates and reports on ongoing and completed tasks to the Lead Sustaining Engineering. Effective Communication: Ensure smooth communication between the US and India teams, facilitating knowledge transfer and problem-solving in real-time. Process Documentation: Assist in documenting debugging steps, troubleshooting techniques, and issue resolutions to build a knowledge base for future reference. About You: Education: Pursuing or recently completed a degree in Computer Science, Information Technology, or a related field. Technical Skills: Proficiency in Java, JavaScript, and React.js for full-stack development. Knowledge of SQL and database management for troubleshooting issues. Experience with version control systems (e.g., Git). Ability to debug and troubleshoot complex technical issues effectively. Additional Skills: Strong knowledge of Data Structures & Algorithms (DSA) is a plus. A solid understanding of system architecture and the software lifecycle. Strong verbal and written communication skills to collaborate with cross-functional teams. Comfortable in a fast-paced environment and adaptable to changing priorities. At Aera Technology, we offer more than just a job. You ll work alongside talented individuals from diverse backgrounds, helping build solutions that make businesses more efficient and intelligent. You ll also enjoy a variety of benefits: Comprehensive Benefits: Competitive salary, company stock options, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity Leave, and more. Professional Development: Unlimited access to online professional courses for continuous development, along with specialized people manager programs. Work-Life Balance: A flexible working environment that helps our Aeranauts perform at their best while ensuring a healthy work-life balance. Office Perks: If you're working from the office, enjoy a fully-stocked kitchen with a variety of snacks and beverages. Location & Team: Aera Technology is headquartered in Mountain View, California, and we have global teams across multiple locations, including San Francisco, Bucharest, Cluj-Napoca, Paris, Munich, London, Pune, and Sydney. Aera Technology is an equal opportunity employer, and we welcome applicants from all backgrounds to join us in shaping the future of Decision Intelligence. If you re passionate about solving technical problems, collaborating with diverse teams, and developing your career in a growing, innovative company, we d love to hear from you!