Technical Product Documentation Jobs in Bengaluru
1204 Jobs Found
Systems Engineer
Fortinet Technologies
Systems Engineer Pre-Sales Location: Bangalore Job Category: Systems Engineering Job Schedule: Full-Time Company Overview Join Fortinet, a global cybersecurity leader dedicated to safeguarding people, devices, and data everywhere. We are seeking a Systems Engineer to join our pre-sales team and contribute to enterprise customer success across India. Role Overview As a Pre-Sales Systems Engineer, you will act as a technical consultant to sales representatives, providing expertise throughout the pre-sales, sales, and post-sales stages. You will be instrumental in designing solutions, demonstrating capabilities, and ensuring successful deployments of Fortinet products. Key Responsibilities Pre-Sales Strategy: Qualify leads from a technical perspective, participate in pre-bid meetings, and respond to RFPs. Technical Resource: Serve as the lead technical contact during sales calls and deliver Proof-of-Concepts (POCs) and product demonstrations. Post-Sales & Documentation: Act as the primary technical contact for assigned accounts and maintain detailed documentation for customer solutions and workflows. Partner Enablement: Train and provide technical guidance to channel partners to enhance their capabilities. Advisory: Develop presentations, case studies, and white papers to clearly articulate Fortinet s value proposition. Required Skills & Experience Professional Background: 10+ years of experience in technical/pre-sales support as a sales or systems engineer. Hands-on Expertise: 5 7 years of experience in networking and security solutions. Domain Knowledge: Strong understanding of SD-WAN, SDN, cloud security, virtualization, and NFV. Industry Experience: Experience in OEM environments is preferred. Soft Skills: Excellent presentation, communication, and stakeholder management skills. Global Impact: Contribute to solutions impacting 660,000+ customers worldwide. Rewards: Competitive Total Rewards package supporting health and financial well-being. Culture: A supportive environment that values diverse backgrounds and perspectives.
Information Developer
Team Vunet Systems
Information Developer Experience: 3 8 years Location: Bengaluru Department: Product & Engineering Join VuNet Shape the Way the World Understands Observability VuNet is redefining digital experiences through Business Journey Observability, harnessing the power of Big Data and Machine Learning. Our platform monitors 28+ billion transactions monthly, enhancing operational resilience and customer satisfaction across India s top banks and financial institutions. Recognized by NASSCOM, Forbes, and Gartner, VuNet is building a world-class deep-tech product in India that s making waves globally. Your Role: Information Developer We re looking for an experienced Information Developer to lead the creation of high-quality product documentation that enables our users to easily understand and unlock the full value of VuNet s platform. You ll work closely with product managers, engineers, and support teams to translate complex technical concepts into clear, concise, and user-focused content. If you have a passion for clarity, love simplifying complexity, and want to shape the voice of a rapidly scaling tech product this is your opportunity. Key Responsibilities Develop, manage, and update product documentation, including: User guides API references Troubleshooting manuals Online help and release notes Collaborate with cross-functional teams (Product, Engineering, Support) to gather technical details and ensure content accuracy. Translate technical concepts into easy-to-understand content for diverse audiences. Contribute to product UI/UX copy to ensure a consistent, user-friendly experience. Keep documentation aligned with product changes in fast-moving release cycles. Create content for tutorials, knowledge base articles, and multimedia assets (videos, walkthroughs, etc.). Leverage Generative AI tools to streamline content development and enhance user experience. Participate in product planning meetings to identify and prioritize documentation needs. What You Bring 3 8 years of experience as a Technical Writer or Information Developer, ideally in a SaaS or enterprise software environment. Strong command of English with excellent writing, editing, and structuring skills. Proficiency using Generative AI tools for documentation and content automation. Experience with documentation tools such as Markdown, MadCap Flare, Confluence, Git, or similar. Ability to understand and explain complex software systems, APIs, or developer tools. A proactive mindset with strong organizational and collaboration skills. A degree in Engineering, Computer Science, or a related technical field. (Bonus) Familiarity with observability tools, monitoring platforms, or infrastructure tech. Life at VuNet We re a team of curious, driven, and passionate problem-solvers. At VuNet, you ll collaborate with deep-tech innovators, explore emerging technologies like Gen AI, and be part of something big a globally recognized platform built proudly in India. Your work will directly impact millions of users and some of the most mission-critical systems in the digital economy. Your Benefits Comprehensive health insurance for you, your dependents, and your parents. Mental wellness support and 1:1 counseling sessions. Transparent and inclusive culture focused on ownership and growth. Workspaces and tools equipped for next-gen technologies and innovation. Continuous learning through structured training and development programs.
Territory / Area Sales Manager - Facade Lighting
Gm Modular
Territory / Area Sales Manager Facade Lighting Company: GM Modular Location: Bangalore Job Type: Full Time Experience Required: 3 13 years Industry: Building Materials / Lighting / Architectural Solutions Job Summary: We are looking for a dynamic and driven Territory / Area Sales Manager Facade Lighting to spearhead sales and business development initiatives in the assigned region. The ideal candidate will have deep knowledge of facade lighting, established relationships with architects and consultants, and experience managing high-value projects in the construction or architectural space. Key Responsibilities: Drive sales of facade lighting solutions across assigned territory. Conduct design and technical presentations to architects, interior designers, lighting consultants, PMC firms, and other stakeholders. Provide lighting design consultations and customized technical solutions for building facades. Manage multiple ongoing projects and ensure seamless delivery and client satisfaction. Build and nurture long-term relationships with existing and potential clients. Identify new business opportunities and proactively develop key accounts. Plan and execute promotional activities such as exhibitions, seminars, and media campaigns. Collaborate internally with design, marketing, logistics, and project teams. Analyze market trends, client feedback, and competition to improve positioning. Understand and interpret architectural drawings, BOQs, and project specifications. Support in tenders, proposals, and negotiation processes. Ensure end-to-end client support from deal finalization to post-sales follow-up. Required Skills & Experience: 3 13 years of experience in facade lighting, architectural lighting, or project sales in the building/construction industry. Strong network and rapport with architectural firms, consultants, and designers in the region. Deep knowledge of lighting products, design standards, and installation practices. Ability to read and interpret architectural drawings and technical documentation. Familiarity with building regulations, safety codes, and tender processes. Excellent communication, negotiation, and presentation skills. Strong strategic thinking and project management capabilities. Ability to work independently and manage multiple high-value projects. Preferred Backgrounds: Experience in architectural lighting, fa ade lighting, LED solutions, or similar. Candidates from premium lighting brands or architectural product companies are highly preferred.
Senior Specialist, Software Engineering
Betanxt
Job Title: Senior Specialist Software Engineering Location: Bengaluru Type: Full-Time Level: Professional About BetaNXT BetaNXT is powering the next generation of connected wealth management infrastructure. By integrating our proven platforms Beta, Maxit, and Mediant we deliver real-time data solutions that enhance advisor productivity, streamline enterprise operations, and elevate the investor experience. Our platform helps wealth management firms transform their legacy systems into scalable, future-ready solutions that drive differentiation and growth. About the Role We are seeking a Senior Specialist Software Engineering to join our Product Engineering team. This is a key technical leadership role for someone passionate about enterprise integration, legacy modernization, and delivering high-performance, scalable systems. You will work closely with architects, product managers, and cross-functional teams to design and implement critical enhancements across our platform, playing a key role in shaping our strategic initiatives. Key Responsibilities Lead software design & development of complex enterprise components aligned with business and technical goals. Collaborate with Solution Architects to define scalable, maintainable solutions. Provide technical oversight through the software lifecycle design, development, testing, and integration. Define and execute testing strategies: unit, integration, and performance. Drive code quality and reliability through proactive issue resolution and continuous improvement. Create and maintain technical documentation to ensure long-term maintainability. Ensure adherence to development best practices, internal standards, and compliance. Serve as a technical SME and point of contact for assigned domains. Mentor junior engineers, promoting skill development and knowledge sharing. Coordinate with QA, documentation, deployment, and support teams to ensure successful delivery. Participate in project planning, provide effort estimates, and contribute to work breakdown. Communicate effectively with technical and non-technical stakeholders, including senior leadership. Contribute in Agile/SCRUM teams, supporting sprint ceremonies and cross-functional collaboration. Maintain timely updates, raise risks early, and help drive resolution. Required Qualifications & Experience 10+ years of hands-on experience in Enterprise Application Integration and Mainframe Development. Expertise in COBOL, JCL, CICS, DB2, VSAM, and environments like CICS Web Services & Transaction Server 3.1. Proficient in integration technologies: IBM Integration Bus (IIB 10) IBM App Connect Enterprise (ACE 12) MQ Series, IBM DataPower Familiar with mainframe tools: TSO, File-Aid, Syncsort, Platinum, Abend-Aid, Mainview Experience with JCL utilities, ChangeMan, and version control tools like GIT. Skilled in unit testing, code quality, and design documentation. Understanding of performance metrics: CPU usage, response time, network latency, etc. Knowledge of API modeling and annotation tools: Swagger, RAML. Familiarity with XML, XSD, XPath, XQuery, JSON. Experience working in Agile/SCRUM development environments. Strong analytical, communication, and cross-functional collaboration skills. Bachelor s degree in Computer Science, Information Science, or a related field. Master s degree or certifications (e.g., IBM, Agile) are a plus. Join a company transforming the wealth management technology landscape. Work on mission-critical systems that power financial operations at scale. Collaborate with industry leaders and technical experts in a fast-paced environment. Contribute to modernization efforts that directly impact advisor and investor experience. Thrive in a culture that values innovation, integrity, and continuous improvement. Qualification : Bachelors degree in Computer Science, Information Science, or a related field
Specialist, Software Engineering
Betanxt
Job Title: Specialist Software Engineering Location: Bengaluru Type: Full-Time Level: Senior Engineer About BetaNXT BetaNXT is redefining connected wealth management infrastructure with next-gen, real-time data solutions that streamline operations, enhance advisor productivity, and elevate the investor experience. By combining the strength of our trusted platforms Beta, Maxit, and Mediant we deliver flexible, scalable solutions that anticipate the evolving needs of the wealth management industry. We help firms transform legacy systems into strategic assets, enabling enterprise scale, cost efficiency, and accelerated growth. About the Role We are looking for a Specialist Software Engineering to join our Product Engineering team. This is an exciting opportunity for an experienced and technically driven engineer passionate about enterprise integration, legacy modernization, and building mission-critical systems. You ll play a key role in developing complex software solutions, collaborating with architects and cross-functional teams, and helping shape the next generation of our platform. Key Responsibilities Lead the design, development, and enhancement of complex software components and systems. Collaborate with Solution Architects and other stakeholders to define scalable, efficient solutions. Develop and maintain both new features and legacy systems in alignment with business and technical requirements. Conduct unit and integration testing to ensure software quality and compliance. Perform code reviews, provide feedback, and mentor junior engineers. Contribute to architectural discussions, risk assessments, and solution planning. Participate in Agile planning, providing effort estimates and technical inputs. Maintain clear, detailed technical documentation to support future maintenance and development. Provide regular progress updates, and support production systems and on-call rotations when needed. Drive knowledge sharing and help build technical capability across the team. Qualifications & Experience Must-Have 7+ years of experience in Enterprise Application Integration and Mainframe Technologies. Deep expertise in COBOL, JCL, CICS, DB2, VSAM, including CICS Web Services and Transaction Server 3.1. Experience with integration technologies: IBM Integration Bus (IIB 10) IBM App Connect Enterprise (ACE 12) IBM MQ Series, IBM DataPower Proficiency with mainframe tools: TSO, File-Aid, Syncsort, Platinum, Abend-Aid, Mainview Familiarity with JCL utilities and version control systems such as ChangeMan. Understanding of performance tuning metrics: CPU usage, response time, network latency, etc. Proven experience working in Agile/SCRUM teams. Strong analytical thinking, collaboration, and communication skills. Good to Have Exposure to modern DevOps practices, GIT, or CI/CD pipelines. Master s degree or relevant professional certifications. Work on high-impact platforms powering the wealth management industry. Be part of a modernization journey transforming legacy infrastructure into future-ready systems. Collaborate with cross-functional, global teams in a fast-paced and inclusive environment. Grow within a company that values technical excellence, innovation, and continuous learning. Qualification : Masters degree or relevant professional certifications
Specialist, Business Analysis
Betanxt
Job Title: Specialist Business Analysis Location: Bengaluru Type: Full-Time Level: Senior Business Analyst About BetaNXT BetaNXT is revolutionizing wealth management infrastructure by delivering real-time, connected solutions that enhance advisor productivity, streamline operations, and improve the investor experience. With a foundation built on our proven platforms Beta, Maxit, and Mediant we enable firms to modernize their systems and achieve enterprise scale through flexible, future-ready technology. We help wealth management firms turn their platforms into strategic differentiators. About the Role We are seeking a Senior Business Analyst to join our Product Management team as a Specialist Business Analysis. In this role, you will lead requirements gathering, stakeholder collaboration, and product definition for mission-critical financial applications, particularly in securities processing and corporate actions. You will work across operations, client services, and technology teams to define clear, actionable user stories and ensure successful product delivery in an Agile environment. Key Responsibilities Lead and manage complex product initiatives across multiple business units and stakeholder groups. Engage internal and external stakeholders to gather, document, and validate business requirements. Author detailed user stories and acceptance criteria for Agile development teams. Participate in and lead backlog grooming, sprint planning, and product review sessions. Analyze and document existing processes and systems, identifying areas for enhancement. Serve as a liaison between technical and non-technical teams, ensuring alignment on goals and deliverables. Build strong, collaborative relationships with cross-functional teams to maintain high levels of service and product quality. Contribute to product roadmap discussions and delivery planning. Maintain clear and accurate project documentation, status updates, and communication with leadership. Required Qualifications & Experience Education & Experience Bachelor s or Master s degree in Business, Finance, Information Systems, or a related field. 8 9 years of experience in Business Analysis, with a focus on capital markets and securities processing. Deep understanding of corporate actions is essential. Experience working in Agile product development environments. Familiarity with ISO20022 or SWIFT messaging is a strong plus. Domain Knowledge Experience in financial services and capital markets is required. Understanding of Registered and Beneficial securities processing workflows. Technical Skills Strong SQL skills for data analysis and validation. Proficiency in Microsoft Office Suite: Excel, PowerPoint, Access, and Visio. Experience with Agile project tools (e.g., JIRA, Confluence) preferred. Soft Skills & Abilities Highly motivated team player with strong analytical and problem-solving skills. Ability to juggle multiple priorities and deliver under tight timelines. Excellent written and verbal communication, including technical documentation and stakeholder presentations. Strong interpersonal skills and the ability to work across global teams and departments. Organized, detail-oriented, and comfortable facilitating discussions between technical and business users. Be part of a company redefining wealth management infrastructure. Work on high-impact products that serve global financial institutions. Join a collaborative, fast-paced environment where your insights drive real-world outcomes. Thrive in a culture that values innovation, ownership, and continuous learning. Qualification : Bachelors or Masters degree in Business, Finance, Information Systems, or a related field
IT Support Engineer
Muthoot Fincorp (mfl)
Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field
Technical File Reviewer
Sgs India Private Limited
Job Title: Personal Protective Equipment (PPE) Products Technical File Reviewer Location: Bangalore Employment Type: Full-time Company Overview: SGS is the world s leading testing, inspection, and certification company. Recognized as the global benchmark for sustainability, quality, and integrity, we operate a network of 97,000 employees across 2,650 offices and laboratories worldwide. Our mission is to enable a better, safer, and more interconnected world by delivering expert solutions that make businesses more efficient and compliant. Position Summary: We are seeking a Technical File Reviewer for PPE products to join our team in Bangalore. The role involves reviewing technical documentation for various PPE categories in line with European legislation and CE marking requirements. The ideal candidate will have a strong technical background in PPE manufacturing, auditing, testing, or inspection, and be familiar with relevant performance standards. Key Responsibilities: Conduct thorough reviews of client technical files across various PPE product lines such as gloves, protective clothing, footwear, and respiratory masks Ensure documentation aligns with applicable performance standards and European regulatory requirements, including CE marking Coordinate effectively with SGS UK and affiliated notified bodies to manage certification processes Draft certificates upon successful review and support timely delivery Respond to client inquiries and provide clear, accurate updates on certification status Maintain high standards of accuracy, organization, and documentation quality Collaborate with internal and external stakeholders to resolve issues smoothly and efficiently Key Skills and Competencies: Strong understanding of PPE products and associated technical standards Familiarity with European PPE legislation, CE marking requirements, and certification processes High attention to detail with an analytical mindset Excellent written and verbal communication skills in English Proficiency in Microsoft Office and general computer literacy Ability to plan, prioritize, and manage multiple technical reviews under deadlines Professional, cooperative, and customer-focused demeanor Qualifications: A technical qualification in a relevant field (engineering, textiles, materials science, etc.) is preferred Work experience in PPE product manufacturing, auditing, inspection, or testing is essential Prior exposure to reviewing certification files and working with notified bodies is highly desirable
Senior Technical Architect
Workato
Position: Senior Technical Architect Location: Bangalore, India Shift: Flexible, with some support for US/EMEA business hours (up to 11 PM IST) About Workato Workato is a global leader in enterprise orchestration, empowering over 400,000 customers to streamline operations by integrating data, processes, apps, and user experiences via its AI-powered platform. Backed by accolades from Forbes, Quartz, and Deloitte, Workato blends cutting-edge innovation with a culture of autonomy, trust, and collaboration. The Opportunity As a Senior Technical Architect on the Accelerators Team, you ll drive the design and development of packaged integration solutions, frameworks, and reusable assets that solve real-world customer problems. This role blends deep hands-on technical work with strategic planning, cross-functional collaboration, and customer-facing engagements. Key Responsibilities Accelerator & Product Ownership Lead the full lifecycle of accelerators: planning, architecture, development, testing, and continuous iteration. Work closely with stakeholders to prioritize business and technical requirements. Translate abstract challenges into scalable solutions using Workato s iPaaS capabilities. Technical Design & Execution Architect complex integrations and reusable frameworks. Build and test new accelerator features rapidly and reliably. Guide exception handling, CI/CD processes, and connector development. Cross-Team Collaboration Support internal teams (Sales, Product, Services) through custom demos, documentation, and enablement. Contribute to technical marketing through whitepapers, webinars, and blog posts. Participate in Agile sprints and run scrum meetings when required. Customer Engagement & Enablement Collaborate directly with customers to gather insights and tailor technical solutions. Ensure solutions meet enterprise security, governance, and compliance needs (e.g., SOX). Provide up to 20% of support bandwidth during US/EMEA hours. What You Bring Technical Skills 12+ years in design, development, or architecture roles. 8+ years in integration platforms (MuleSoft, Dell Boomi, TIBCO, Oracle SOA, etc.). Deep understanding of API, microservices, and event-driven architectures. Hands-on experience with iPaaS (Workato preferred), SaaS (e.g., Salesforce, NetSuite), and cloud platforms (AWS/GCP/Azure). Working knowledge of REST, SOAP, JSON, XML, and EDI. Comfortable coding in Java, Python, or Ruby. Experience with CI/CD and connector SDKs a plus. Soft Skills & Mindset Strategic thinker with strong analytical and problem-solving ability. Excellent verbal and written communication, capable of engaging both technical and non-technical audiences. Agile practitioner with stakeholder-facing experience. Self-starter with curiosity, adaptability, and a bias for action.
Senior Architect
Vestian Global Workplace Services
Position: Senior Architect Design & Build Location: Bangalore Experience: 6 12 Years (Preferably in Commercial Interior Fit-Out Projects Design & Build, IPCs, or General Contracting) Role Overview: We are looking for a highly experienced and creative Senior Architect to lead design initiatives in commercial interior fit-out projects. This role requires a strategic thinker who can translate client visions into functional, aesthetically appealing spaces, while ensuring technical accuracy and compliance with regulations. The ideal candidate will bring expertise in architectural planning, space management, and project execution in a fast-paced design and build environment. Key Responsibilities: Create building designs and detailed architectural drawings both manually and using CAD tools. Lead client meetings to understand spatial needs and design intent, and translate these into feasible design solutions. Prepare space planning layouts, client presentations, technical documentation, and product recommendations. Modify and refine designs throughout the project lifecycle to ensure compliance with structural and regulatory standards. Collaborate with internal teams and external professionals, including service engineers, construction managers, and quantity surveyors. Oversee design implementation and coordination across all project phases, from concept to completion. Apply for planning permissions and consult with legal and regulatory authorities as needed. Support business operations by participating in client interactions, presentations, and events. Assist in product selection, placement, and pricing based on design requirements and budget constraints. Regularly visit sites, attend meetings, and supervise on-site execution to ensure design alignment and quality control. Qualifications & Skills Required: Bachelor s Degree in Architecture; Postgraduate Degree in Construction Management is a plus. 6 12 years of professional experience in commercial interior architecture (preferably in a Design & Build or IPC environment). Strong portfolio showcasing commercial fit-out projects and space planning expertise. Excellent design, drafting, and CAD skills. High levels of creativity, attention to detail, and technical acumen. Effective organizational, time management, and multitasking abilities. Strong interpersonal and communication skills. Willingness to travel and work under tight deadlines and budget constraints. Strong teamwork and leadership qualities with the ability to collaborate across disciplines. Qualification : Bachelors Degree in Architecture; Postgraduate Degree in Construction Management is a plus.
Senior Product Manager
Playsimple
Job Title: Senior Product Manager Location: Bangalore North, Karnataka, India Job Type: Full-Time Industry: Mobile Gaming / Entertainment About Us We are one of India s fastest-growing and most exciting mobile gaming companies. Founded in 2014, in partnership with Modern Times Group (MTG), our vision is to create simple, impactful casual game experiences at a massive scale. We have built a global network of chart-topping games supported by powerful tech and analytics infrastructure. Our product portfolio includes evergreen hits like Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary PlaySimple Games is seeking an experienced Senior Product Manager to own and drive the entire product lifecycle for our games. This is a hands-on leadership role involving end-to-end ownership of the product roadmap, strategic planning, and cross-functional collaboration to ensure the continued success of our products. Key Responsibilities Full Product Lifecycle Management: Lead product vision, competitive analysis, requirements gathering, feature prioritization, roadmap planning, and partner alignment. Strategy & Collaboration: Develop and drive product strategy and specifications, working closely with game teams to meet product goals. Performance Metrics: Define KPIs and measure product success using qualitative insights and quantitative data to inform decisions. Customer Needs & Feedback: Deeply understand player needs and create continuous feedback loops with product and engineering teams for iterative improvement. Integration Recommendations: Collaborate with product and engineering leads to recommend optimal integration solutions tailored to game teams. Team Development: Train, mentor, and manage a team of Product Managers and Business Analysts, supporting their growth and development. Product Evangelism: Advocate for product value internally and externally, articulating how our products solve user challenges. Competitive Analysis: Analyze competitors and market trends to generate actionable insights that shape the product roadmap. Cross-Team Collaboration: Work closely with product, engineering, and design teams within Central Technology to drive innovation and foster a positive work culture. Requirements Experience: 6-8 years in product management, preferably with digital products, games, or mobile apps. Consumer Product Expertise: Background in web/mobile consumer products, user acquisition, and growth strategies is highly preferred. Product Management Skills: Proven ability to build successful products that meet customer needs and business objectives. Strategic Judgment: Strong decision-making skills with the ability to develop clear, measurable objectives aligned to business goals. Data-Driven: Experience applying lean, data-driven principles; familiarity with data analytics and SQL is a plus. Project Management: Exceptional organizational skills with experience presenting to executive leadership. Technical Proficiency: Skilled in creating wireframes, product specs, and documentation. Communication: Excellent written and verbal communication skills with high attention to detail. Self-Starter & Team Player: Proactive, driven, and collaborative with a passion for product excellence.
Engineering Manager
Cognite
Engineering Manager Location: Bengaluru (Whitefield) Team: Product Engineering Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader harnessing AI and data to tackle complex industrial challenges across Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy sectors. Our flagship products include Cognite Atlas AI and Cognite Data Fusion (CDF). We are proud recipients of the 2022 Technology Innovation Leader award and 2024 Microsoft Energy & Resources Partner of the Year. Our Values Impact: Deliver meaningful results that matter. Ownership: Take initiative, collaborate, and share responsibility for success. Relentless: Pursue innovation with determination and resilience. Role & Responsibilities Lead and manage a team of 5-10 engineers building scalable services and applications for Cognite Data Fusion. Collaborate cross-functionally with designers, product managers, and program managers to deliver high-quality products on time. Coach engineers of varied experience and backgrounds to maximize their impact and growth. Understand user problems and domain to guide the team effectively. Remove blockers and liaise with stakeholders across teams to solve challenges. Influence product and technical direction actively. Contribute to code, reviews, and documentation when needed. Use Cognite products regularly to empathize with users ( dogfooding ). Desired Profile 2+ years of people management experience in a product company. 5+ years of full-stack development experience with expertise in JavaScript/TypeScript, React, and backend technologies. Previous senior engineer or tech lead experience is a plus. Passionate about growing engineering talent with empathy. Collaborative mindset focused on the greater good. Experience building data-intensive applications. Skilled in managing end-to-end feature delivery. Comfortable working in a fast-paced environment. Strong English communication skills, both written and verbal. Diverse global team of 70+ nationalities with a focus on Diversity, Equality & Inclusion (DEI). Modern, vibrant office in Whitefield, Bengaluru, with a hybrid work model. Flat organizational structure with easy access to decision-makers and minimal bureaucracy. Opportunity to work with top talent on ambitious, high-impact projects. Engage with the community via Cognite HUB and direct collaboration with partners. Make Your Impact Join Cognite to help transform industrial digital transformation through strong DataOps and innovative software, empowering industries and front-line workers worldwide. We encourage applicants of all backgrounds and identities.
Customer Success Engineer Ii
Rubrik
Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.
Senior Customer Success Engineer I
Rubrik
Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.
Pre-sales Solution Architect
Mobinius
Job Title: Pre-Sales Solution Architect Fintech & Digital Transformation Location: Bangalore Experience: 12 15 Years Preferred Expertise: .NET, Cloud Technologies, API Development, Fintech Solutions, Digital Transformation Job Overview We are seeking a dynamic and experienced Pre-Sales Solution Architect to lead the solutioning and proposal creation for Fintech and Digital Transformation projects. The ideal candidate will bring a solid background in solution architecture, pre-sales engineering, and technical consulting, with expertise in .NET technologies being a significant advantage. In this role, you will collaborate closely with sales, product, and engineering teams to design innovative solutions, craft detailed proposals, and engage in technical discussions with clients, ultimately driving the success of our sales efforts. Key Responsibilities Client Requirements & Solution Proposal: Partner with sales teams to understand client business needs and technical requirements, crafting customized and scalable solutions. Solution Architecture & Design: Develop comprehensive solution architectures, system designs, and technical roadmaps tailored to client specifications and industry best practices. Technical Leadership: Lead and actively participate in technical discussions, Proof of Concepts (PoCs), and product demos for enterprise clients, ensuring clarity on feasibility and value. Hands-on Technical Expertise: Provide deep technical guidance and expertise in .NET technologies (C#, ASP.NET, .NET Core), cloud platforms (Azure, AWS, GCP), microservices, and APIs. Proposal & RFP Development: Author detailed technical proposals, respond to RFPs, and create compelling case studies that highlight the company s capabilities and successful project outcomes. Collaboration with Engineering: Work alongside engineering teams to assess the feasibility and scalability of proposed solutions, ensuring alignment with both technical and business goals. Stakeholder Engagement: Engage with C-level executives, business stakeholders, and technical teams to align on proposed solutions, ensuring that both technical and business objectives are met. Continuous Learning & Trends: Stay abreast of the latest trends and advancements in Fintech, cloud technologies, microservices, API development, DevOps practices, and cybersecurity to maintain a competitive edge. Required Skills & Qualifications Experience: 12-15 years in solution architecture, technical consulting, or pre-sales engineering. Technical Expertise: Strong proficiency in .NET technologies (C#, ASP.NET, .NET Core) and cloud platforms (Azure, AWS, GCP). Experience designing solutions using microservices, API gateways, event-driven architectures, and serverless computing. Expertise in enterprise system integrations, security best practices, and performance optimization. Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation. Communication & Stakeholder Management: Exceptional communication skills with the ability to present complex technical concepts to both technical and non-technical audiences. Proven experience engaging with C-level executives, business leaders, and technical teams to drive technical discussions and decision-making. Documentation & Proposal Writing: Demonstrated ability to author high-quality technical documentation, proposals, and RFP responses that are clear, concise, and compelling. Certifications: Certification in Cloud Architecture (Azure Solutions Architect, AWS Certified Solutions Architect, etc.) is a plus. Preferred Qualifications Industry Expertise: Prior experience working in Fintech, Digital Transformation, or related fields is highly preferred. Technical Skills: Familiarity with microservices architecture, API development, cloud-native applications, and advanced cybersecurity practices. This is a fantastic opportunity for an experienced Pre-Sales Solution Architect to play a key role in driving business outcomes through innovative and tailored technical solutions for the Fintech and Digital Transformation sectors. If you have the skills and passion for working in a dynamic, forward-thinking environment, we would love to hear from you!
Application Engineer, Analog & Power
Einfochips
Position: Application Engineer, Analog & Power Job Overview: We are seeking an Application Engineer specializing in Analog & Power to join our team. In this role, you will provide advanced engineering design services and support to the regional engineering team, with a focus on power electronics and analog engineering solutions. You will be responsible for hardware engineering support, including PCB design and review, electronic simulations, and laboratory analysis, all while ensuring compliance with industry standards and customer specifications. Key Responsibilities: Provide advanced engineering design and support for power electronics and analog systems, assisting the regional engineering team. Conduct hardware engineering tasks, including PCB reviews, electronic simulations, and using lab equipment such as PCBA rework tools and oscilloscopes for product development. Lead PCB design from initial concept (block diagrams) to part selection, schematics, layout, Gerber files, and prototype testing. Develop clear and concise technical documentation, such as whitepapers, technical reports, and internal training materials. Support the development and validation of reference designs to meet customer specifications. Ensure that all designs comply with relevant industry standards and customer specifications. Attend technical and sales training to stay up to date with current technologies and trends. Maintain accurate documentation of engineering designs and solutions for future reference. What We Are Looking For: Bachelor s Degree or higher in Electronics, Electrical Engineering, Computer Science, or a related field. At least 7 years of experience in electronics/semiconductors, power management, and analog product design. Strong technical expertise in power conversion topologies (DC-DC, AC-DC, DC-AC). Experience working with WBG (Wide Bandgap) devices such as SiC and GaN. Solid experience with electrical instrumentation, including Op-Amps, signal conditioning, sensors, and data acquisition systems. Familiarity with industry standards and compliance (e.g., IEC, UL, ISO) for high-power systems. In-depth understanding of EMI/EMC standards and mitigation techniques for high-power designs. Experience in reference design development, validation, and component optimization. Strong communication and interpersonal skills to collaborate effectively with internal teams and customers. A passion for innovation and a commitment to delivering high-quality engineering solutions. What s In It For You: Access to training and professional development opportunities. Performance coaching and growth support. The chance to work with a fun and supportive team. Opportunity to be part of a growing and strong company. Community involvement opportunities. About Arrow: Arrow Electronics, Inc. (NYSE: ARW), a Fortune 133 company and one of Fortune Magazine s Most Admired Companies, is a global leader in technology solutions. With 2023 sales of USD $33.11 billion, Arrow develops innovative technology solutions that improve business and daily life. Our broad portfolio helps customers create, make, and manage forward-thinking products that make technology accessible to more people. Location: Bangalore, India Employment Type: Full-time Job Category: Engineering and Technology Qualification : Bachelors Degree or higher in Electronics, Electrical Engineering, Computer Science, or a related field.
Manager, Technical Product Documentation
Pure Storage
Join Us in Reshaping the Future of Data Storage We re on the cutting edge of the tech industry, revolutionizing the data storage landscape. At Pure Storage, you ll lead with innovation, grow alongside us, and collaborate with the brightest minds in the industry. If you re passionate about transforming the tech world and ready to make a lasting impact, come join us! The Challenge: The Pure Storage Technical Writing Team is looking for a strong leader to drive the next level of our technical content. As a leader within the team, you will manage talented technical writers, enhance documentation processes, and deliver world-class technical content. If you're creative, organized, and eager to solve customer problems, this role is for you. Key Responsibilities: Lead & Inspire: Manage and grow a transformative team of technical writers to deliver exceptional documentation for Pure Storage. End-to-End Documentation: Own and continuously improve the documentation process, including release notes, user guides, API guides, and more. Analytics & Reporting: Use analytics tools to measure the effectiveness of your content, providing reports and recommendations for improvement. Collaborative Partnerships: Build strong relationships with product and engineering teams to stay up-to-date on new features and products. Product Expertise: Become a subject matter expert in Pure Storage technology and use this knowledge to produce high-quality documentation. Customer-Centric Content: Develop content plans that target customer pain points, focusing on delivering documentation that enhances the user experience. Career Growth: Foster a career path for yourself and your team, continuously building knowledge and expanding horizons. What You ll Need to Bring: Leadership Experience: 2+ years managing a technical writing team, with a vision for advancing the organization to the next level. Technical Writing Expertise: 5+ years of software technical writing experience, with a strong understanding of documentation processes and tools. Metrics-Driven: Ability to create and analyze key performance metrics to improve individual and team outcomes. Mentorship Skills: Proven ability to mentor and guide writers, optimizing team performance. Technology Enthusiast: Passion for adopting new technologies, such as AI, to enhance team productivity and content quality. Writing Excellence: Exceptional writing, editing, and communication skills in English, with experience maintaining a corporate style guide. DITA & CMS Proficiency: Familiarity with working in a DITA environment and using content management systems (CMS) and authoring tools. Collaboration Skills: Strong interpersonal abilities to work effectively with writers, engineers, program managers, QA engineers, and support teams. Organizational Skills: Ability to manage multiple projects simultaneously, delivering quality content on time, even under tight deadlines. Familiarity with Tools: Experience using JIRA, Confluence (Wiki), and working in Agile environments. Team-Oriented: A collaborative, cross-functional mindset with a sense of ownership and energy. What You Can Expect from Us: Pure Innovation: We celebrate critical thinking, challenges, and trailblazers who are passionate about innovation. Pure Growth: We provide the space and support for you to grow alongside us, contributing to something meaningful. We ve been recognized in Fortune s Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We value collaboration, team building, and putting the greater good ahead of ego.
Staff Software Engineer
Intuit
Company Overview Intuit is a global leader in financial technology, powering prosperity for individuals and communities through innovative products like TurboTax, Credit Karma, QuickBooks, and Mailchimp. Serving over 100 million customers worldwide, we believe in providing everyone with the opportunity to thrive. Our goal is to continuously develop groundbreaking solutions to make financial success achievable for all. Job Overview Key Responsibilities Platform Development: Architect and develop web, mobile apps, prototypes, or proofs of concepts for the VEP platform that enable effective conversations between users and experts. Leadership: Lead a small team, guiding them to solve challenging design and programming problems. Serve as the technical subject matter expert and mentor fellow engineers. Coding and Design: Spend 40-60% of your time hands-on coding while also generating technical documentation, communicating design options to stakeholders, and conducting presentations to educate teams and business users. Collaborative Development: Work cross-functionally with product management, QA/QE, and business units to ensure timely results and effective implementation of features. Troubleshooting: Resolve defects and bugs during various stages, including QA testing, pre-production, production, and post-release patches. Agile Practices: Contribute to an Agile environment, helping to iterate and improve our products while maintaining a focus on quality and efficiency. Qualifications 8+ Years of Experience: Experience designing and developing software for web and mobile applications. Leadership Expertise: Strong experience leading teams, presenting, and providing cross-functional leadership to drive technical success. Technical Skills: Proficiency in Object-Oriented Programming (OOD) languages such as Java/J2EE, C#, VB.NET, Python, or C++. You should also be comfortable with the Software Development Life Cycle (SDLC). Web Services Experience: 3+ years of experience with web services (REST/SOAP). Testing Skills: Expertise in unit testing and Test Driven Development (TDD) practices. Strong Communication: Excellent ability to explain complex technical issues to both technical and non-technical stakeholders. Strategic Thinking: Ability to develop strategic plans and align with business objectives while building strong, effective teams. Education: BS/MS in Computer Science or a related field, or equivalent work experience. At Intuit, you'll work on cutting-edge technology and be part of a forward-thinking team, shaping the future of financial technology. If you re looking for an opportunity to lead innovative projects, develop transformative products, and work in a dynamic, collaborative environment, we invite you to apply! Join us at Intuit to make a real difference in the lives of millions! Qualification : BS/MS in computer science or equivalent work experience
Technical Writer 3
Nutanix
Technical Writer Description Hungry, Humble, Honest, with Heart. The Opportunity Nutanix unites public cloud simplicity and agility with private cloud performance and security. Our Documentation Team creates and maintains software and hardware documentation to support our customers. We work closely with engineering, product management, and support teams to develop high-quality technical documentation that enhances the customer experience. As a member of this team, you will work on documentation for the Core Data Path (CDP) and Prism teams, collaborating with developers and support engineers across geographies to deliver clear, user-focused documentation aligned with Nutanix standards and best practices. About the Team The Tech Pubs team at Nutanix handles software, hardware, and solutions documentation. Based in India, this team works on critical projects that directly impact our customers. Customer feedback is our top priority, and we maintain a collaborative, no-drama environment with a best-in-class engagement score of 88. Your Role Document new products, platforms, and features. Maintain documentation for previous product versions. Write release notes and support documentation. Gather information from product specifications, team meetings, interviews with subject-matter experts, and direct hands-on use of systems. Manage multiple documentation projects for software products. Peer review content created by other writers. Incorporate and address feedback from multiple sources, including customer input. Work independently and manage tight deadlines effectively. What You Will Bring Experience writing concept, task, and reference topics for multiple outputs and use cases. Familiarity with industry standards such as the Microsoft Manual of Style for Technical Publications. Ability to manage documentation for multiple versions of products. Experience with GitHub. Ability to prioritize and track multiple concurrent projects. Comfort working with UNIX/Linux command-line interfaces. Experience collaborating in cross-functional teams across engineering, product, and support. Bachelor s degree in technical/professional communication, computer science, electrical engineering, or a related field. 5-8 years of experience documenting software products. Proficiency in single-sourcing techniques for multiple deliverable types using topic-based structured authoring (DITA or other XML frameworks preferred). Familiarity with technologies such as UNIX/Linux, storage, virtualization, and networking. Work Arrangement Hybrid: This role blends remote work flexibility with the advantages of in-person collaboration. Most roles require coming into the office at least 2-3 days per week, though some roles or teams may require more frequent on-site presence. Your manager will provide team-specific guidance. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected category. We hire and promote based solely on qualifications. We are committed to fostering an inclusive work environment where all employees can be themselves and thrive. We also provide reasonable accommodations for individuals with disabilities.
Japanese Speaking Technical Service Specialist
Solaredge Technologies
Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with over 5,000 employees, offices in 34 countries, and millions of products installed in 133+ countries. Our diverse product offering includes intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and maintaining a relentless focus on innovation, we aim to create a world where clean, green energy from the sun powers homes, businesses, and communities everywhere. Join Us as a Japanese-Speaking Customer Service Specialist! We are expanding our Global Technical Center and looking for a talented individual to provide innovative solutions for the Japanese international market. This is your chance to become an expert in SolarEdge products and the solar energy industry. Location: Brand-new offices with a collaborative environment, transportation, meals, and a competitive compensation package. Work Hours: Japan Standard Time Language Requirement: Japanese Proficiency (JLPT N2/N3) Customer Support: Answer inbound chats, emails, and cases from customers and contractors promptly and professionally. Troubleshooting: Assist with diagnosing and resolving grid-tie solar inverter issues using product schematics, knowledge bases, and technical documentation. Operations Coordination: Validate authorization to release replacement parts as needed. Knowledge Management: Update the internal knowledge database with new troubleshooting solutions. Database Management: Maintain customer monitoring databases and create system layouts upon request. Documentation: Record all interactions and activities in the ticketing system and software platforms. Collaboration: Work closely with peers, managers, and operations teams to enhance service quality. Job Requirements 1-3 years of experience in customer service, technical helpline, or remote support. Technical or engineering qualification (preferred in Electrical/Electronics). Basic understanding of IP network technology. Experience with solar electric products is a plus. Exceptional listening and questioning skills. Strong written and spoken English communication skills. Ability to multitask in a fast-paced environment. Prior experience working in an international organization (preferred). Ability to work in a continuous shift model. Excellent interpersonal and problem-solving skills. Japanese language proficiency (JLPT N2/N3) Read, Write, and Speak. Exciting career growth in the renewable energy sector. Competitive salary and benefits package. Diverse and inclusive workplace. Regular training and upskilling programs. Meal and transportation allowances. At SolarEdge, we recognize that our success comes from the talented and diverse workforce that drives innovation. We are committed to hiring and retaining top talent to ensure continuous business growth and performance. Join us and be part of the clean energy revolution!
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