Technical Services Jobs in Pune

Node.js Developer Experience: 2 5 Years Education: BSc, BTech/BE, BCA, MSc, MTech, MCA Location: Pune About the Role We are seeking an experienced Node.js Developer to join our growing engineering team. The ideal candidate will have strong backend development expertise, a solid understanding of scalable architectures, and a passion for writing clean, maintainable code. You will play a key role in designing and building high-performance backend systems that support our business applications. Required Skills Node.js, JavaScript Express.js, LoopBack (NestJS exposure is a plus) REST API development MySQL or other relational databases Good to Have AWS or other cloud platforms CI/CD pipelines and deployment workflows Key Responsibilities Design, develop, and maintain scalable backend applications using Node.js. Architect backend solutions during the requirement and design phases. Build and integrate secure, high-performance REST APIs. Collaborate with cross-functional teams to improve system design and functionality. Ensure code quality, scalability, and adherence to best development practices. Perform code reviews and mentor junior developers. Deploy and manage applications on cloud platforms such as AWS or Azure. Troubleshoot, debug, and optimize backend services. Technical Requirements 2+ years of hands-on experience in backend development with Node.js. Proficiency with backend frameworks such as Express, LoopBack, or NestJS. Strong experience with relational databases (MySQL, PostgreSQL). Familiarity with NoSQL databases such as MongoDB or DynamoDB. Good understanding of scalable system architecture and design patterns. Experience with code quality tools such as ESLint, Prettier, and static analysis tools. Strong problem-solving skills and ability to translate business requirements into technical solutions. Experience working in collaborative, cross-functional teams. Nice to Have Experience with cloud platforms like AWS or Azure. Exposure to CI/CD tools and automated deployment pipelines. Experience managing production deployments and monitoring applications. Qualification : BSc, BTech/BE, BCA, MSc, MTech, MCA

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Engineering Manager Software Location: Pune Experience: 12+ Years Education: B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering Job Summary We are seeking an experienced Engineering Manager Software to lead our embedded and application software development team. The ideal candidate will have deep technical expertise in software architecture, strong leadership capabilities, and a proven track record of delivering high-quality embedded solutions. You will drive new product development, process adherence, project execution, and team development while ensuring innovation, scalability, and customer satisfaction. Key Responsibilities 1. New Product Development Collaborate with Product Management to define software specifications and finalize GATE sign-offs. Lead the design and development of scalable and modular software architectures. Benchmark competitor products to identify differentiation opportunities. Implement latest technology trends and best practices. Ensure timely and high-quality software releases in coordination with engineering and operations teams. Drive automation in testing for operational efficiency. Review and approve design documentation, validation plans, and test reports. 2. Design Process & Standards Ensure adherence to NPD (New Product Development) process up to mass production. Enforce software coding standards, quality assurance, and documentation protocols. Set up and run structured design and code review mechanisms. Foster a culture of technical excellence, innovation, and continuous improvement. 3. Project Management Create detailed project plans and communicate timelines, milestones, and risks to all stakeholders. Track progress, manage scope, and ensure projects are delivered on time and within budget. Define and monitor project costs and resource allocations. Work with Product Management to develop product roadmaps and promotional content. Proactively identify risks and implement mitigation strategies. 4. People Management Define skill matrices and identify training needs for the software engineering team. Provide mentorship, coaching, and career development for team members. Conduct regular performance reviews with actionable feedback. Foster an open, collaborative, and engaging team culture that promotes knowledge sharing and innovation. 5. Customer Support & Technical Documentation Support application and service teams in resolving customer issues and technical queries. Provide inputs for product manuals, sample applications, and user documentation. Key Skills & Competencies Technical Skills Embedded systems software architecture Expertise in C/C++, .NET, or relevant programming platforms Familiarity with product life cycle management and design standards Strong understanding of test automation, validation, and release processes Exposure to modern DevOps tools and Agile methodologies Leadership & Managerial Skills Strategic planning and project execution Risk assessment and mitigation Strong communication and stakeholder management Talent development, mentoring, and team leadership Cross-functional collaboration and decision-making Performance Indicators On-time project delivery (Schedule Performance Index) Code quality and design defect rates Budget adherence and cost optimization Team engagement and retention metrics Customer issue resolution time Knowledge sharing and innovation contributions Lead a high-performing team at the forefront of embedded and intelligent system development. Work on impactful products with real-world applications across industries. Enjoy a collaborative culture with continuous learning, innovation, and career growth opportunities. Qualification : B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering

Head Service Operations Location: Pune Department: Product Management Product Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students revolutionizing online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Recognized with prestigious awards such as the Utah Business Fast 50, Silicon Slopes Hall of Fame (Software Company - 2022), and the Women Tech Council Shatter List, our all-encompassing software suite includes rent payments, insurance, leasing, maintenance, marketing, and communication tools reshaping property management worldwide. With a team of 2,200+ professionals across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup agility with enterprise stability. We prioritize transparent communication, diversity of thought, bold innovation, and collective excellence to create better living experiences globally. Role Overview Entrata is seeking a seasoned and motivated Head of Service Operations (Senior Director/Vice President level) to lead and scale our India-based operational teams. Reporting directly to the Managing Director of India, this role will partner closely with India and US leadership, including R&D, Implementation, Support, and Services. Your primary responsibility will be managing current shared services teams such as Utility Operations, Professional Services/Implementation, Support, and Marketing Services while strategically expanding operational capabilities within India. The focus will be on driving cost efficiency, process optimization, operational excellence, and sustainable growth. This position demands a proven leader with extensive experience managing high-performing teams, preferably in the SaaS industry or similar fast-paced environments. Key Responsibilities Operational Leadership: Set strategic direction and provide leadership for India-based operational teams aligned with global company goals and India-specific initiatives. Team Management: Lead, mentor, and develop a diverse group of operational professionals, fostering a culture of collaboration, accountability, and continuous improvement. Shared Services Growth: Plan and execute the transition of additional operational functions to India, targeting cost efficiencies, process improvements, and service-level enhancement. Operational Excellence: Implement best practices and leverage technology to improve productivity, streamline workflows, and enhance service quality. Budget & Financial Oversight: Manage the operational budget, optimize resource allocation, and ensure maximum ROI. Cross-Functional Collaboration: Partner with leadership across India and the US including R&D, Implementation, and Support to integrate operations seamlessly. Vendor & Partner Management: Oversee vendor relationships, enforce service level agreements, and control costs effectively. Performance Monitoring: Define KPIs and metrics, regularly reporting operational performance to senior leadership. Compliance & Risk Management: Ensure adherence to relevant regulations and internal policies while proactively managing operational risks. Talent Acquisition & Development: Lead hiring efforts and talent development to build a strong, scalable operations team. Minimum Qualifications Bachelor s degree in a relevant discipline. 15+ years of progressive experience in operations management. Proven success building and leading high-performing, geographically dispersed teams. Deep understanding of shared services models and operational transition experience. Strong capability managing multiple technical and operational functions aligned to corporate objectives. Excellent cross-functional collaboration skills across global teams. Advanced analytical, problem-solving, and decision-making abilities. Outstanding communication, interpersonal, and presentation skills. Experience managing operations in a global, multi-time zone environment. Familiarity with India s business environment and regulatory landscape. Preferred Qualifications MBA or other advanced degree. SaaS industry experience. Knowledge of relevant SaaS platforms and technologies. Demonstrated success in transitioning operations to cost-effective locations. Experience in vendor management and financial reporting. Expertise in operational excellence methodologies (Lean, Six Sigma, etc.). Proven track record of scaling operations in high-growth companies. In-depth understanding of compliance standards and regulatory requirements. Lead and grow a key operational hub within a leading global proptech company. Collaborate with innovative, diverse teams across multiple continents. Influence the development of scalable, efficient operational models. Access to ongoing professional growth opportunities in a dynamic environment. Qualification : Bachelors degree in a relevant discipline

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Solution Architect Location: Pune Experience: 10+ Years Job Type: Full-Time Profile Summary A highly skilled and experienced Solution Architect with over a decade in the IT service industry, specializing in designing and delivering comprehensive technical solutions across diverse domains. Expert in leading complex projects and aligning technology with business goals, leveraging cutting-edge technologies such as AI, cloud computing, and software development. Proven success in collaborating with cross-functional teams to architect scalable, secure, and efficient solutions for clients across healthcare, finance, real estate, and e-commerce sectors. Key Expertise Solution Design & Architecture: Architecting end-to-end scalable, high-performance, and secure solutions aligned with business objectives. Software Development: Expertise in full-stack development with React (frontend) and Python Django (backend), delivering enterprise-grade applications. AI Integration: Implementing AI-driven solutions including Generative AI, machine learning, and predictive analytics to automate processes and enhance decision-making. Cloud Architecture: Designing and deploying cloud solutions on AWS, Azure, and Google Cloud, with deep experience in migration, infrastructure design, and DevOps. Data Management & Analytics: Leveraging data management platforms and real-time analytics for business intelligence and audience targeting. Security & Compliance: Ensuring data security and regulatory compliance (HIPAA, GDPR) in solution designs. Experience Highlights AI and Generative AI Solutions Led design and implementation of AI-powered models for content generation, predictive analytics, and real-time decision-making in healthcare and finance. Integrated AI functionalities into business applications to improve operational efficiency and user experience. Cloud Solutions Design Architected cloud infrastructures optimizing cost, security, and performance across AWS, Azure, and Google Cloud. Directed cloud migrations and implemented cloud-native services including serverless computing, container orchestration (Docker, Kubernetes), and CI/CD pipelines. Full-Stack Software Development Led teams building scalable web applications using React and Python Django. Designed microservices and REST APIs ensuring seamless integration and optimized security. Data Management & Analytics Delivered data management platforms for audience segmentation in AdTech and e-commerce. Developed real-time bidding and programmatic advertising systems integrating advanced analytics. Telemedicine & Healthcare Solutions Designed secure, compliant telemedicine platforms integrating EHR systems, ensuring HIPAA and GDPR adherence. Developed patient data management systems focusing on security and regulatory compliance. Technical Skills Languages: JavaScript, Python, HTML/CSS, SQL, TypeScript Frameworks: React, Node.js, Django, Flask AI/ML: TensorFlow, PyTorch, GPT models, Generative AI, Predictive Analytics Cloud Platforms: AWS, Azure, Google Cloud, Docker, Kubernetes Data Management: PostgreSQL, MySQL, MongoDB, Data Lakes, DMPs Security: SSL, Firewalls, IAM, Data Encryption, HIPAA, GDPR compliance DevOps: Jenkins, Git, Docker, Kubernetes, CI/CD Pipelines Soft Skills Strong leadership and collaboration with cross-functional teams. Strategic thinker balancing innovation with business objectives. Excellent client engagement and communication. Problem-solving under tight deadlines with innovative solutions. Certifications AWS Certified Solutions Architect Certified Kubernetes Administrator (CKA) Certified in Generative AI Applications Microsoft Certified: Azure Solutions Architect Expert

Job Title: SAP Basis Consultant Location: Pune, India Experience: 3 to 6 Years Service Line: Cloud & Infrastructure Services Educational Qualifications: B.E., B.Tech, M.E., M.Tech, BCA, MCA, B.Sc Role Overview: We are seeking a skilled SAP Basis Consultant to join our Cloud & Infrastructure Services team. In this role, you will be a key member of the Infosys delivery team, responsible for ensuring the successful design, development, validation, and support of SAP solutions. Key Responsibilities: Collaborate with cross-functional teams to gather and understand detailed client requirements. Translate business needs into system specifications to guide design and implementation. Assist in project estimations and planning by contributing to effort and resource assessments. Design and implement efficient, scalable SAP Basis solutions aligned with client objectives. Support continuous improvement initiatives and contribute to the digital transformation journey of our clients. Ensure high levels of client satisfaction through proactive service delivery and technical excellence. Who You Are: You are a proactive professional with strong analytical and problem-solving skills, passionate about SAP technologies and committed to delivering top-quality results. If you're looking to be part of a forward-thinking team driving digital transformation, we d love to hear from you.

Job Title: Web Developer Experience: 3+ years Location: Kharadi, Pune Role & Responsibilities Develop, test, and maintain responsive web applications using modern front-end and back-end technologies. Collaborate closely with designers, product managers, and other developers to deliver seamless and engaging user experiences. Write clean, maintainable, and efficient code adhering to best practices and coding standards. Optimize web applications for maximum speed, scalability, and performance. Integrate RESTful APIs and third-party services to extend application functionality. Troubleshoot, debug, and resolve technical issues to ensure high performance and security standards. Stay updated on emerging web technologies, tools, and industry trends to continually improve development practices. Manage code efficiently using version control systems such as Git and platforms like GitHub or GitLab. Ensure cross-browser and cross-device compatibility for consistent user experiences. Participate in code reviews and contribute to team knowledge sharing and continuous improvement. Required Skills & Qualifications 3+ years of professional experience in web development using modern frameworks and technologies. Strong proficiency in front-end technologies: HTML, CSS, JavaScript, React.js, and Next.js. Experience with back-end development using Node.js and Express.js. Database knowledge: MongoDB, MySQL, or PostgreSQL. Familiarity with version control systems like Git and repository platforms such as GitHub or GitLab. Solid understanding of UI/UX principles, responsive design, and web accessibility standards. Experience with state management tools like Redux or Context API. Skilled in API integration, including RESTful APIs and third-party services. Strong problem-solving and debugging capabilities. Bachelor s degree in Computer Science, Information Technology, or a related field. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and alumni of IIT Bombay. We specialize in helping startups build innovative products by leveraging the latest tools and technologies to solve real-world problems. Over the past 21 years, we've partnered with 180+ startups, primarily in the US, and have helped many achieve successful exits. In 2022, Great Place to Work recognized Talentica Software as one of India s Great Mid-Size Workplaces. What We re Looking For: What You ll Be Doing: As an ELT Developer, you will: Design, develop, and maintain ELT pipelines using GCP tools such as BigQuery, Dataflow, and Firestore. Optimize data pipelines for performance, scalability, and reliability. Transform raw data into structured formats that are ready for analytics and reporting. Integrate data from various sources into centralized repositories or operational systems. Collaborate with data engineers, analysts, and stakeholders to gather requirements and deliver solutions. Document ELT processes, workflows, and best practices. Monitor and manage ELT jobs to ensure timely data availability. Troubleshoot and resolve issues in data pipelines to maintain data integrity. To Succeed in This Role, You Should Have: Qualification: A Bachelor's degree in Computer Science, Information Technology, or a related field from a top-tier institute (IIT, NIT, BITS, etc.). Experience: At least 3 years of hands-on experience in ELT/ETL development on cloud platforms. Technical Skills: Expertise in GCP services like BigQuery, Firestore, Dataflow, and Pub/Sub. Proficiency in Python for scripting and automation. Strong understanding of data warehousing concepts and data modeling. Experience with SQL for data querying and transformation. Familiarity with NoSQL databases such as Firestore. Knowledge of Apache Beam for building scalable data processing pipelines. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to collaborate effectively with cross-functional teams. Bonus Points If You: Have experience with GCP Cloud Scheduler or other orchestration tools. Hold a Google Professional Data Engineer certification or a similar qualification. Have worked with CI/CD pipelines for deploying ELT workflows. What You ll Find at Talentica: Innovative Culture: We specialize in cutting-edge development, not maintenance work. Our clients come to us for our technological expertise and innovation. Endless Learning Opportunities: You'll have ample opportunities to grow, learn, and stay up to date with the latest trends in technology. Talented Peers: Work alongside talented individuals from India s top engineering colleges (IITs, NITs, and others). Work-Life Balance: We understand the importance of work-life balance and offer flexible schedules and remote work options. Great Culture: 82% of our employees recommend Talentica to their friends (according to Glassdoor). Join us, and you'll see why! Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. If you're excited to work with a team of talented professionals and take your career to the next level, we d love to hear from you. Ready to take the next step? Fill out the form below, and we'll be in touch soon! About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and alumni of IIT Bombay. We specialize in helping startups build innovative products by leveraging the latest tools and technologies to solve real-world problems. Over the past 21 years, we've partnered with 180+ startups, primarily in the US, and have helped many achieve successful exits. In 2022, Great Place to Work recognized Talentica Software as one of India s Great Mid-Size Workplaces. What We re Looking For: What You ll Be Doing: As an ELT Developer, you will: Design, develop, and maintain ELT pipelines using GCP tools such as BigQuery, Dataflow, and Firestore. Optimize data pipelines for performance, scalability, and reliability. Transform raw data into structured formats that are ready for analytics and reporting. Integrate data from various sources into centralized repositories or operational systems. Collaborate with data engineers, analysts, and stakeholders to gather requirements and deliver solutions. Document ELT processes, workflows, and best practices. Monitor and manage ELT jobs to ensure timely data availability. Troubleshoot and resolve issues in data pipelines to maintain data integrity. To Succeed in This Role, You Should Have: Qualification: A Bachelor's degree in Computer Science, Information Technology, or a related field from a top-tier institute (IIT, NIT, BITS, etc.). Experience: At least 3 years of hands-on experience in ELT/ETL development on cloud platforms. Technical Skills: Expertise in GCP services like BigQuery, Firestore, Dataflow, and Pub/Sub. Proficiency in Python for scripting and automation. Strong understanding of data warehousing concepts and data modeling. Experience with SQL for data querying and transformation. Familiarity with NoSQL databases such as Firestore. Knowledge of Apache Beam for building scalable data processing pipelines. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to collaborate effectively with cross-functional teams. Bonus Points If You: Have experience with GCP Cloud Scheduler or other orchestration tools. Hold a Google Professional Data Engineer certification or a similar qualification. Have worked with CI/CD pipelines for deploying ELT workflows. What You ll Find at Talentica: Innovative Culture: We specialize in cutting-edge development, not maintenance work. Our clients come to us for our technological expertise and innovation. Endless Learning Opportunities: You'll have ample opportunities to grow, learn, and stay up to date with the latest trends in technology. Talented Peers: Work along...

About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and alumni from IIT Bombay. We specialize in helping startups build innovative products by leveraging the latest tools and technologies to solve real-world challenges. With over 21 years of experience, we've partnered with 180+ startups, primarily in the US, and contributed to numerous successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a DevOps SRE Manager to lead our cloud operations, with a primary focus on Google Cloud Platform (GCP) and secondary support for AWS. In this role, you will manage two critical teams: one DevOps team responsible for GCP infrastructure, and a CloudOps/SRE team ensuring 24/7 uptime for our mission-critical services. This position requires a blend of technical expertise, leadership skills, and customer relationship management. You ll be responsible for ensuring the reliability, scalability, and security of our infrastructure while overseeing smooth cloud operations. What You ll Be Doing: As a DevOps SRE Manager, your responsibilities will include: Managing GCP Operations: Oversee DevOps operations within Google Cloud Platform using tools like Terraform, Kubernetes (GKE), Prometheus, and Grafana. Infrastructure Automation: Ensure timely execution of tasks and optimize infrastructure automation to improve operational efficiency. CI/CD Enhancement: Drive improvements to CI/CD pipelines, enforce cloud security best practices, and enhance software delivery processes. System Reliability: Improve system reliability through advanced monitoring, logging, and alerting solutions. Cloud Optimization: Optimize cloud infrastructure for cost-effectiveness, scalability, and security, ensuring long-term operational efficiency. Leading CloudOps/SRE Teams: Manage a 24x7 CloudOps/SRE team focused on maintaining service uptime and providing prompt incident response. Incident Management: Lead incident management processes, including conducting Root Cause Analysis (RCA) and ensuring adherence to SLAs. Implement Observability Best Practices: Utilize Grafana, Prometheus, and Opsgenie to implement observability best practices. Promote Automation: Foster self-healing, automated infrastructure to reduce manual interventions and improve operational efficiency. Customer Relationship Management: Build and maintain strong customer relationships through transparent and clear communication. Mentorship and Leadership: Lead and mentor cross-functional teams of DevOps and CloudOps/SRE engineers, ensuring high productivity, continuous professional growth, and performance reviews. AWS Support: Provide basic-to-intermediate support for AWS services (IAM, EC2, S3, Lambda, CloudFormation) and assist in hybrid cloud integration when required. To Be Successful in This Role, You Should Have: Qualifications: BE/BTech from a reputable engineering institute. Experience: 8-12 years of experience in DevOps, CloudOps, or SRE roles. Technical Expertise: Primary Cloud Platform: Expertise in Google Cloud Platform (GCP). Secondary Cloud Platform: Experience with AWS. Infrastructure as Code (IaC): Strong experience with Terraform. Containerization & Orchestration: Hands-on experience with Kubernetes (GKE). CI/CD & Automation: Expertise in tools such as Jenkins, GitOps, and Ansible. Monitoring & Observability: Proficient in Prometheus, Grafana. Incident & Alerting: Familiarity with Opsgenie. Big Data & Streaming: Experience with Kafka, Airflow, Druid. AWS Services: Experience with IAM, EC2, S3, Lambda, CloudFormation, and CloudWatch. Additional Skills: Proven experience managing 24x7 operations and multi-cloud environments. Hands-on expertise with GCP infrastructure, Terraform, Kubernetes, and CI/CD pipelines. Experience with incident management, RCA, monitoring, and alerting. Strong understanding of reliability engineering, automation, and cloud security best practices. Bonus Points If You Have: Experience working with Kafka, Airflow, and Druid in large-scale environments. Certifications such as GCP Professional DevOps Engineer, AWS Solutions Architect, or Kubernetes. Working knowledge of AWS cloud services, especially in hybrid-cloud environments. What You ll Find Here: A Culture of Innovation: We focus exclusively on cutting-edge development. Our clients seek our expertise for innovative solutions, not maintenance work. Endless Learning Opportunities: Constantly expand your skills and stay on top of the latest trends and advancements in cloud technologies. Talented Peers: Work alongside top-tier engineers from India s best institutes (IITs, NITs, and others), fostering a collaborative and growth-oriented environment. Work-Life Balance: We value your well-being and offer flexible schedules and remote work options to help you maintain a healthy work-life balance. A Great Culture: 82% of our employees recommend Talentica to their peers (according to Glassdoor), which speaks to the positive work environment we ve built. Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. At Talentica, we invite you to take ownership of large-scale, impactful projects and work with cutting-edge technologies. If you re ready to make a real difference in shaping the future of our industry, we d love to have you join us. Qualification : BE/BTech from a reputable engineering institute.

DDI Team Lead Overview: We are seeking a highly skilled and experienced DDI Team Lead to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining the DDI (DNS, DHCP, and IPAM) environment while enhancing the current solution. This role will manage a small team of DDI analysts who provide 1st/2nd level support and act as an escalation point for issues with the DDI environment. The role also involves identifying potential vulnerabilities, developing mitigation strategies, and responding to DDI incidents. Key Responsibilities: Collaborate with business partners to gather requirements and define strategy/roadmaps for DDI solutions. Identify gaps in the current DDI environment and provide resolutions. Lead a team of DNS analysts, providing escalation support for troubleshooting issues. Investigate and design automation solutions to enhance productivity and streamline DDI processes. Create and maintain DDI policies. Work with the design and planning team to define, refine, and suggest alternative designs or permanent remediation solutions for issues. Ensure smooth handover of solutions to engineering/operations teams with appropriate documentation. Proactively identify opportunities for improvement within the DDI environment. Continuously evaluate service capacity and performance, recommending technical and service changes as necessary. Collaborate with vendors and support detailed technical designs and troubleshooting as required. Required Qualifications: 7-12 years of experience with DDI (DNS, DHCP, IPAM). 7-12 years of network experience (TCP/IP, protocols, ports). Hands-on experience with Active Directory. Proven experience leading a small team. Ability to take ownership of issues and drive them to resolution, providing timely updates to stakeholders during incidents. Maintain accuracy in network monitoring tools and ensure proper monitoring of devices. Proactive in identifying and acting on opportunities to improve processes and services. Strong collaboration with L2/L3 Operations, Engineering teams, and 3rd-party vendors. Experience with maintaining inventory and updating internal knowledge bases. Ability to document processes, prepare use cases, and ensure all issues are logged and updated accurately. Familiarity with BlueCat DDI solutions is an advantage, especially with BlueCat automation gateways. Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Company Description: Syngenta Group is one of the world s leading sustainable agriculture innovation companies, committed to improving global food security. With over 60,000 employees in more than 100 countries, Syngenta helps farmers make better use of resources, ensuring safer food production and a better planet. We are committed to fostering a diverse and inclusive workplace. Additional Information: Syngenta is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, veteran status, disability, or any other legally protected status. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

Job Title: Sales Support Engineer Qualifications: Post Diploma / Diploma in Plastic Mold Technology or related field Experience: 3-4 years in hot runner design, mold maintenance, or related fields Job Location: Viman Nagar, Pune Note: Immediate joining required Job Summary The Sales Support Engineer plays a vital technical role by ensuring customer requests are fulfilled with accuracy and precision. This role involves close collaboration with the sales team and customers to understand project specifications, analyze CAD files, and design preliminary hot runner systems using 3D modeling software and AutoCAD. The Sales Support Engineer also supports the CAE team in optimizing designs and assists service engineers in diagnosing and resolving system issues. Effective communication, attention to detail, and problem-solving abilities are essential to succeed in this role. Key Responsibilities Design preliminary hot runner systems using 3D modeling software and AutoCAD. Analyze customer requests and CAD files to identify critical technical aspects. Collaborate with Sales and Application Engineering teams to clarify project specifications. Ensure all necessary specifications are gathered and documented accurately. Conduct CAE simulations to optimize hot runner designs and interpret mold flow analysis results (pressure, injection times, flow rates, etc.). Verify compliance with internal standards and evaluate any deviations or process criticalities with the Mold Flow team before finalizing quotes. Prepare and submit mold flow requests with complete technical data. Communicate all design information accurately to the design department via the planning team and Sales Assistant. Provide technical support to service engineers for diagnosing and resolving hot runner system issues. Review alignment between technical specifications and commercial offers made to customers. Ensure technical accuracy of system configurations and maintain clear communication with sales and customers. Collaborate across departments to ensure customer and company requirements are met. Manage site visits to customer premises when needed, including supporting system trials, troubleshooting, and performance monitoring. Stay updated on industry trends and technological advancements in hot runner systems. Required Knowledge & Skills Basic knowledge of injection mold design, technical drawings, and plastic processing. Proficiency in 3D modeling software (SolidWorks) and AutoCAD. Strong communication and problem-solving abilities. Willingness to travel when required. Ability to manage multiple projects under tight deadlines. Team player with a customer-focused approach. About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing. We serve industries such as aerospace, automotive, energy, tooling, and textiles, helping our customers enhance the performance, functionality, and sustainability of their products and processes. With over 11,800 employees across 93 nationalities, operating in 38 countries and 207 locations, Oerlikon values diversity, innovation, and excellence, making us a trusted partner worldwide.

Experience: 4 to 12 years Location: Pune Key Skills Required: Core Java Strong understanding of Java, Collections Framework, and Object-Oriented Programming (OOPs) concepts. Solid grasp of both basic and advanced Java concepts. Proficiency in Spring Framework (including Spring Boot) and Hibernate. Hands-on experience in developing and consuming Web Services (REST/SOAP). Key Responsibilities: Apply strategic thinking and technical expertise to help the team achieve its goals. Take ownership of complex technical assignments, applying creativity and deep understanding to deliver effective solutions. Mentor and guide junior developers, helping them improve their understanding of advanced concepts. Conduct code reviews, design reviews, and provide technical feedback to ensure code quality and best practices. Develop plans for technical upskilling within the team and provide corrective guidance as necessary. Exercise independent judgment in developing methods and evaluating approaches to ensure successful delivery. Additional Preferred Skills: Strong understanding of algorithms and data structures. Hands-on experience in Spring Boot and Microservices development. Experience with AWS, Virtualization, or Networking will be a significant plus.

Job Title: ServiceNow Implementation Specialist Location: Pune, India Company: Tietoevry Tech Services About Tietoevry Tech Services At Tietoevry Tech Services, we empower organizations to modernize their IT landscapes, driving efficiency, agility, and innovation to help realize their digital ambitions. Our customers include large Nordic enterprises across various industries, as well as the public sector. With a clear vision to become the leading technology services provider in the Nordics, we leverage ServiceNow as a strategic platform to support our customers' business transformation. To strengthen our team, we are seeking ServiceNow Implementation Specialists/Developers to play a key role in delivering high-quality solutions in client-facing roles. Key Responsibilities Implement and configure ServiceNow ITSM and HR modules to meet customer requirements. Develop and manage integrations using REST APIs and other standard integration platforms. Work as a ServiceNow Developer on projects ranging from simple implementations to complex solution deliveries. Analyze and resolve production issues related to ServiceNow implementations. Manage the end-to-end code migration process across development, testing, and production environments. Support end-users by addressing queries and providing guidance related to the implemented ServiceNow solutions. Required Skills & Experience ServiceNow Certified Administrator (mandatory), with preference for candidates holding ITSM Implementation Specialist certification. Minimum of 3 years of hands-on experience in ServiceNow development and support. Strong technical knowledge of the ServiceNow ITSM module. Experience with ServiceNow HR Service Delivery (HRSD) is an added advantage. Proven expertise working as a ServiceNow Technical Consultant in customer-facing engagements. Ability to analyze existing implementations, identify areas for improvement, and propose innovative solutions. Experience collaborating with international teams, especially across Europe and India. Strong communication skills, both verbal and written, in English. Desired Attributes Strong interpersonal and customer engagement skills. Proactive, self-motivated, and highly organized. Collaborative team player, comfortable working in global and multicultural environments. Ability to adapt to evolving business and technology needs. Meaningful projects with opportunities to work on end-to-end ServiceNow implementations, including ITSM and HR modules, with third-party integrations. A collaborative and inclusive culture, inspired by Nordic values transparency, low hierarchy, and mutual respect. Comprehensive ServiceNow training and certification programs to support continuous professional development. Short and long-term onsite opportunities in Europe, enabling direct collaboration with customers. A strong commitment to work-life balance and flexibility. A workplace that fosters innovation through diversity, equity, and inclusion. Diversity & Inclusion Commitment At Tietoevry, we value and actively promote diversity, equity, and inclusion. We welcome applications from all genders (m/f/d) and encourage individuals from diverse backgrounds to apply. Our belief is that diverse teams inspire creativity, innovation, and foster a strong sense of belonging.

Job Title: Cyber Security Customer Solution & Pre-Sales Architect About the Role: We are looking for a Cyber Security Customer Solution & Pre-Sales Architect to lead pre-sales architecture and consultancy efforts for high-value managed security services projects. This role involves working closely with customers to analyze cyber security requirements and develop tailored, competitive solutions. You will be responsible for multi-million-dollar bids, providing strategic guidance, and collaborating with cross-functional teams to deliver compelling proposals. Key Responsibilities: Pre-Sales & Solution Architecture: Lead customer consultations to analyze cyber security requirements. Define and design pre-sales security architecture for enterprise clients. Drive high-value bids and managed security services proposals. Technical Expertise: Provide deep technical expertise on Azure and AWS Native Security controls. Advise on business system risk management related to information security. Ensure disaster recovery planning, risk analysis, and contingency planning. Commercial & Strategic Leadership: Develop practice charters and contribute to demand generation initiatives. Collaborate with Sales, Technical, Delivery, and Finance teams to craft competitive proposal responses. Build cost models, define service elements, and contribute to bid responses. Industry Awareness & Leadership: Stay updated with market trends, threats, and industry nuances. Exhibit strong leadership abilities and serve as a trusted advisor to clients. Required Skills & Experience: Must-Have: Experience in cyber security pre-sales architecture roles. Strong knowledge and hands-on experience with Azure & AWS Native Security controls. Proven expertise in bid responses for managed security services and outsourcing deals. Commercial mindset with the ability to build consensus and influence stakeholders. Experience with information security risk management, auditing, and business system recovery. Good-to-Have: Prior experience in managed security services delivery. Knowledge of compliance frameworks (ISO 27001, NIST, GDPR, etc.). How to Apply: If you are a Cyber Security Pre-Sales Architect with a passion for solution design, security strategy, and pre-sales consulting, we d love to hear from you. Apply now and become a key player in driving cybersecurity excellence!

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.

JOB DESCRIPTION Role Sr Network Administrator We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we re good at it. But now we want to be even better! We re looking for an experienced and passionateNetwork Administrator / Engineer for our Global IT Delivery Centre in India. We are already providing IT services and support to Alfa Laval companies around the world, and we are now expanding our operations to meet future demands. Alfa Laval has invested in a Global IT Delivery Centre in Pune with the vision to expand and deliver IT services as an extension to our global teams located in Sweden, Denmark and the USA. We focus on cost-effective solutions and improved performance to create a unique Alfa Laval experience! Who are we looking for We are looking for a new member for our Core IT & Infrastructure Operations team as Network Administrator to play a crucial role in monitoring, configuring, maintaining, and supporting an organization s Network Infrastructure platform. Your responsibilities will span technical acumen, customer service, and ensuring seamless access to tools and applications. You ll address any issues that arise within the platform, safeguard data, and support productivity and collaboration tools. We are looking for a Senior Network Administrator/ Engineer with 5- 7 yrs experience to develop and maintain functional and secure networks. In this role you will be responsible for supporting, configuring, monitoring and maintaining company Networks globally which are 24x7.Additionally You will mentor a team of engineers to troubleshoot and optimize our networks. In this role, you should have excellent problem-solving skills and thorough knowledge of network administration and architecture. If you re also passionate about Cisco Networking, we d like to meet you. Who are You A person with keen interest on Administration and Automation. Willingness to learn and adapt to changes in the Global Network Infrastructure ecosystem. Ability to find creative solutions to complex problems within Administration area. Contributing to the team s knowledge base and helping colleagues. Keeping detailed records of configurations, changes, and incidents. Requirements and Responsibilities What we need: Configure, install and integrate Cisco Network Switches (Cisco 9200, 93000), Access Points (9120) and other network devices. Monitor network performance and integrity. Fully support, configure, maintain and upgrade company s networks. Troubleshooting and resolving network issues, implementing security measures, and proactively optimizing network performance. Handle day to day LAN Connectivity. Resolve issues tiers of support have escalated by troubleshooting cloud, Global and local infrastructure. Automate tasks and monitor their effectiveness. Mentor team members on technical issues. Communicate with users when needed. Suggest improvements to network performance, capacity and scalability. Requirements and Skills: Graduate in any field. CCNA or CCNP certification Excellent Communication Skills i.e. Communication, collaboration, and curiosity is a must. What we expect: Graduate preferably in Computer Science, Engineering, or a related field. Industry-related experience as a Senior Network Engineer orNetwork Administrator Professional certification (e.g. CCNA, CCNP) Solid background in network administration and architecture In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) Cisco Firewall and SD WAN knowledge is preferred. Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools) Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses. Solid understanding of network operating systems (Cisco IOS) Hands on experience in networking, routing and switching. Sharp troubleshooting skills Ability to work independently. Great at organizing, prioritizing and multitasking. Organizational and mentoring skills Perks & Benefits: 1. Health & Wellness: Comprehensive family medical coverage Wellness programs and resources, and discounted gym memberships. Preventive Health Care for employees. 2. Financial Benefits: Competitive salary with opportunities for allowances. Retirement savings plan with NPS. 3. Paid Time Off: Generous vacation, personal, and sick leave. Paid holidays and options for flexible work schedules. 4. Professional Growth: Access to training, workshops, and ongoing career development opportunities. Leadership development initiatives. Opportunities to travel and collaborate with Global colleagues 5. Work-Life Balance: Flexible work hours and remote work options. 6. Additional Perks: Company-sponsored social events and team-building activities. Volunteer opportunities in CSR programs. Be part of the Swedish Sports league. Qualification : Graduate preferably in Computer Science, Engineering, or a related field.

Role: Senior Consultant Specialist We are currently seeking an experienced professional to join our team as a Senior Consultant Specialist. In this role, you will provide critical technical leadership, supporting production incidents, and driving improvements to ensure the highest level of service. You will also collaborate with various teams and play a key role in delivering optimal solutions for business stakeholders. Key Responsibilities: Technical Leadership: Lead technical investigations during service disruptions, ensuring rapid restoration of services. Provide round-the-clock application support and oversight to ensure smooth and seamless operations. Drive service improvements to completion based on incident analysis and root cause investigations. Production Incident Support: Offer technical support during production incidents, facilitating quick resolution and minimizing downtime. Investigate and resolve the root causes of incidents, ensuring continuous improvement of service quality. Analysis & Estimation: Conduct thorough analysis to provide estimations and technical solutions to meet business requirements. Support ongoing Business As Usual (BAU) changes, enhancing system functionality and addressing technical needs. Communication & Collaboration: Effectively communicate with business analysts to offer technical support and strategic insights. Collaborate across teams (business and technical) to ensure smooth and efficient service delivery. Requirements: Experience: Minimum 8 years of relevant work experience with strong expertise in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, and Spring Boot. Extensive server-side development experience, particularly with Java. Technical Skills: Proficient in RTC (Version Control System). Experience with Maven, Jenkins, GitHub, and Ansible. Strong hands-on experience with monitoring and debugging tools such as Splunk and AppDynamics. Basic experience with shell scripting and Python. Support & Troubleshooting: Ability to participate in both intra-day and rare overnight support when required. Proficient in adding new features, debugging existing code, and resolving issues as they arise. Additional Skills (optional): Knowledge of Pivotal Cloud Foundry (PCF) and Spring Integration/Dojo Framework would be an advantage. Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work independently and in team settings. Strong analytical and problem-solving abilities, with sound decision-making capabilities. Flexible and adaptable, capable of taking on different roles and working with new technologies. At HSBC, you ll be part of a dynamic global organization that offers continuous professional development, flexible working options, and a collaborative culture. We are committed to helping you grow, develop your career, and make a meaningful contribution to the financial services industry. Join us to take your career to the next level in an environment that supports innovation, diversity, and professional fulfillment. Qualification : Relevant work experience of 8+ years in Java, J2EE, Spring, Spring MVC, Spring Integration Framework, Spring Boot.

About HSBC If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you're aiming to rise to the top or take your career in a new direction, HSBC offers opportunities, support, and rewards that will take you further. As one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories, HSBC is focused on enabling businesses to thrive, economies to prosper, and ultimately, helping people fulfill their hopes and ambitions. The Role We are seeking an experienced Consultant Specialist to join our team and play a key role in API support, troubleshooting, and ensuring the high performance and scalability of our API services. In this position, you will work closely with the cloud infrastructure team, DevOps teams, and developers to ensure smooth deployment and optimal performance of our APIs. Responsibilities API Support & Troubleshooting: Provide technical support for API services, ensuring availability, performance, and scalability. Troubleshoot and resolve API-related issues to ensure minimal disruption to services. Monitoring & Performance Analysis: Use tools like AppDynamics, Splunk, and other monitoring platforms to analyze and monitor API performance, identify bottlenecks, and suggest improvements or optimizations. Cloud Infrastructure Support: Collaborate with the cloud infrastructure team to ensure APIs are deployed and running efficiently in cloud environments such as AWS, Google Cloud, or Azure. DevOps Integration: Work with DevOps teams to automate API deployment processes using CI/CD tools like Jenkins, GitLab, or Bamboo, ensuring smooth transitions from development to production. Log Management & Analysis: Leverage Splunk for log management, creating dashboards, and analyzing log data patterns in real time to identify and resolve issues quickly. Collaboration with Development Teams: Work closely with software developers to understand API designs and optimize backend services, ensuring alignment with business requirements. Incident Management: Lead the incident management process for API-related issues, ensuring quick resolution and minimal downtime. Participate in on-call rotations to provide 24/7 support for critical systems. Requirements To be successful in this role, you should meet the following requirements: 10 to 12 years of experience in API support or backend development, with strong expertise in Spring Framework. Strong experience with cloud technologies (AWS, Azure, GCP), especially with API hosting and scaling in a cloud environment. Proficiency in using AppDynamics for performance monitoring, troubleshooting, and issue resolution. Hands-on experience with Splunk for log management, dashboard creation, and real-time issue analysis. Familiarity with DevOps tools such as Jenkins, GitLab, Docker, and Kubernetes for efficient deployment processes. Experience working with RESTful APIs, microservices architecture, and related technologies. Excellent troubleshooting skills to resolve complex API and integration issues. Solid understanding of networking, security, and authentication/authorization for APIs (OAuth, JWT, etc.). Experience with containerization and orchestration tools such as Docker and Kubernetes. Familiarity with additional monitoring and alerting tools like Datadog or Grafana. Global presence: Work in a world-leading organization with a diverse international team. Career growth: HSBC provides ample opportunities for professional development and career progression. Innovative work environment: Work on cutting-edge technologies in a fast-paced, dynamic environment. Join HSBC and achieve more in your career. Qualification : Proficiency in using AppDynamics for performance monitoring and issue resolution.