Technical Skills Jobs in Bengaluru

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.

Business Analyst Location: Bengaluru Employment Type: Full-Time About Zolve Welcome to the financial frontier of limitless possibilities welcome to Zolve. We're not just a fintech company we're reimagining global finance. As the world s first cross-border neo-bank, Zolve empowers global citizens, migrants, and nomads to access credit and financial services in their new country based on their home country credit profile. With products like checking accounts, credit cards, loans, remittances, and insurance, Zolve is eliminating borders in banking helping people be financially free and pursue their ambitions wherever they are. As we expand into new geographies and product lines, we re looking for a Business Analyst to help us drive data-backed decisions and create meaningful impact across our business. About the Role As a Business Analyst at Zolve, you ll act as a critical link between business stakeholders and technical teams. Your role will involve analyzing complex data, generating insights, and presenting actionable recommendations that support decision-making across the organization. You ll collaborate cross-functionally with product, growth, engineering, and leadership teams to shape the future of our cross-border financial solutions. Key Responsibilities Data Analysis & Insights Query, manipulate, and analyze large datasets using SQL and Python Identify trends, patterns, and anomalies to uncover business opportunities and risks Deliver actionable insights that influence product, growth, and strategy decisions Data Visualization & Storytelling Translate data into compelling narratives through dashboards, reports, and visualizations Build and maintain dashboards using tools like Tableau, Power BI, Metabase, etc. Stakeholder Collaboration Work closely with business, product, and engineering teams to gather requirements and define analytical solutions Communicate findings clearly and effectively to both technical and non-technical audiences Data Quality & Governance Ensure the accuracy, integrity, and consistency of data through validation and quality checks Partner with data engineering to improve data infrastructure and reporting capabilities Integration & Automation Build and maintain scripts to integrate data between internal systems and third-party platforms Support automation of recurring reporting and analytics processes Qualifications Education & Experience Bachelor's degree in a relevant field (Engineering, Mathematics, Economics, Business, etc.) 3+ years of experience as a Business Analyst, Data Analyst, or in a similar analytical role Technical Skills Strong proficiency in SQL and Python for data extraction and analysis Advanced Excel skills including pivot tables, lookups, and complex formulas Experience with data visualization tools such as Tableau, Power BI, or Metabase Preferred Qualifications Experience in data modeling and database design Exposure to statistical methods and predictive analytics Domain experience in fintech, e-commerce, or healthcare is a plus What You'll Love at Zolve Mission-driven work that makes a global impact Fast-paced, startup environment with real ownership and responsibility Collaborate with smart, ambitious, and kind teammates Opportunity to grow with a rapidly expanding fintech company Qualification : Bachelor's degree in a relevant field (Engineering, Mathematics, Economics, Business, etc)

Collections Executive Location: Bengaluru Employment Type: Full-Time About Zolve Welcome to the financial frontier of limitless possibilities welcome to Zolve. We re not just a fintech; we re architects of a financial revolution that transcends borders. As the world s first cross-border neo-bank, Zolve empowers global citizens, migrants, and nomads to access credit and financial services in new countries using their home country credit scores. Our seamless financial products including checking accounts, credit cards, loans, remittances, and insurance help users achieve financial freedom and pursue their ambitions without geographical limits. As we expand into new geographies, product lines, and customer segments, we re looking for a Collections Executive to join our growing team. Role Overview As a Collections Executive at Zolve, you will play a vital role in recovering overdue payments for US-based credit card accounts. You ll engage directly with customers, apply strong negotiation skills, and ensure compliance with US regulations to resolve delinquent accounts efficiently and empathetically. Key Responsibilities Collections Management Manage a portfolio of delinquent US credit card accounts. Contact customers via phone, email, and other channels to recover overdue payments. Negotiate payment plans or settlements within company guidelines. Account & Data Management Maintain accurate and up-to-date records of collection activities and outcomes. Identify accounts requiring escalation or legal intervention and coordinate with relevant teams. Regulatory Compliance Conduct collection activities in strict accordance with US regulations, including the Fair Debt Collection Practices Act (FDCPA). Handle sensitive customer data responsibly and maintain data protection standards. Customer Service Respond professionally to customer queries and concerns related to their credit card accounts. Educate customers on repayment options and potential consequences of non-payment. Performance & Reporting Meet or exceed monthly collection targets and KPIs. Prepare and submit reports on collection progress, payment trends, and account status. Qualifications Education Bachelor s degree in Finance, Business, or a related field. Experience 3 to 6 years of experience in collections, preferably within consumer credit products such as credit cards, personal loans, education loans, auto loans, or home loans. Proven track record of developing and implementing effective debt recovery strategies to minimize losses. Technical Skills Strong knowledge of various collection techniques and debt recovery best practices. Familiarity with MS Office, data interpretation, and collection databases. Experience with alternate collection channels and tools. Soft Skills Excellent communication and interpersonal skills. Empathy and the ability to engage customers respectfully and professionally. Strong problem-solving and critical-thinking abilities. Be part of a mission-driven company redefining global finance. Work in a fast-growing startup environment with exciting challenges. Collaborate with passionate and diverse teams. Opportunity to make a real impact in a pioneering fintech company. Qualification : Bachelors degree in Finance, Business, or a related field

Job Title: Process Trainer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Us At Altisource, we build world-class technology and services for the mortgage and real estate industries. We partner with 7 of the top 10 U.S. mortgage servicers, operate one of the top three real estate auction platforms, and manage a cooperative representing over 15% of the $1.8 trillion U.S. originations market. If you're detail-oriented, have a passion for training, and thrive in a dynamic environment this is your chance to make an impact. Position Summary We re looking for a skilled and enthusiastic Learning & Development (L&D) Trainer to design and deliver high-impact training programs for our mortgage services teams. You'll play a key role in enhancing performance, improving process understanding, and supporting business goals. This role is based in Bengaluru, and will begin in a remote capacity. Key Responsibilities Training Delivery & Facilitation Conduct engaging and effective training sessions (both live and online). Facilitate new hire, cross-skill, refresher, and floor support training. Apply adult learning principles and creative training techniques for maximum retention. Instructional Design & Content Development Design customized L&D programs based on business needs. Collaborate with SMEs to convert expert content into learner-friendly modules (classroom, online, or blended formats). Performance Tracking & Coaching Monitor trainee performance during training programs; provide developmental feedback and coaching. Use data analytics to identify training gaps and conduct refresher sessions as needed. Process Management & Improvement Maintain training records and data as per L&D protocols. Drive process improvements in training delivery and program management. Support training-related documentation and project timelines. Stakeholder Collaboration Liaise with business and L&D teams to ensure alignment on processes, scheduling, and training requirements. Attend and implement insights from any client-mandated training sessions. Mentorship & Team Support Mentor junior trainers in facilitation, content delivery, and training methodologies. Participate in on-the-job training support and floor activities. Qualifications & Skills Experience: Minimum 2+ years of experience in U.S. Mortgage Origination Services. Education: Graduate in any discipline. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Communication: Strong verbal and written communication skills. People Skills: Good interpersonal and team management capabilities. Business Acumen: Ability to analyze data, recommend process changes, and collaborate with global teams. Work Ethic: Strong organizational skills with the ability to meet tight deadlines and handle pressure. A collaborative and growth-oriented work environment. Opportunities to make a meaningful impact through training and development. A chance to work with one of the leading names in the mortgage and real estate industry. Join us and be a part of transforming how homes are bought, sold, and managed. Qualification : Graduate in any discipline

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

NPD Engineer (Machining) Location: Bangalore Department: New Product Development (NPD) Designation: Engineer NPD Machining Job Description Sansera Engineering is seeking a detail-oriented and proactive NPD Engineer (Machining) to support new product development activities focusing on CNC turning and VMC (4th & 5th Axis) machining operations. The role requires strong technical expertise in CNC programming and machining, along with good coordination and documentation skills to ensure smooth prototype trials and process validation. Key Responsibilities Support New Product Development Activities: Coordinate and execute NPD projects involving CNC turning and VMC machining. Lead prototype trials, fixture setup, and process validation activities. CNC & VMC Operations Support: Assist in CNC turning and VMC machine operations, including tool setting, zero setting, and part inspection. Support programming and provide corrections as per quality feedback when required. Fixture & Tooling Support: Set up fixtures and select appropriate cutting tools for new components. Support trials for special fixture setups. Quality & Process Checks: Perform in-process quality checks using measurement instruments like Vernier calipers, micrometers, and bore gauges. Ensure sample parts conform to engineering drawings and assist in corrective actions when needed. Coordination & Documentation: Coordinate with production, quality, and design teams to facilitate smooth trial executions. Maintain detailed logs of setting parameters, inspection results, and observations during NPD activities. Required Skills and Knowledge Technical Skills: Strong knowledge of CNC turning and VMC (4th & 5th Axis) machine operations. Familiarity with G-codes and M-codes, including canned cycles (G71, G81, G83, G84, G90, G91). Understanding of machine zero setting, tool offsets, and wear compensation. Proficient in reading and interpreting engineering drawings, GD&T, and measurement tools. Software Skills: CNC & VMC Programming: FANUC & SIEMENS interfaces, manual code editing. CAD Software: AutoCAD for 2D drawing interpretation. CAM Software: Basic knowledge of Mastercam, Fusion 360, Edgecam, or Siemens NX (beneficial). Documentation: Proficient in MS Excel, Word, and PowerPoint. DNC/Program Transfer Tools: Experience with CIMCO Edit, Predator DNC, or NC Net (if applicable). Soft Skills: Strong team player with ability to work under supervision. Good communication and coordination skills. Eagerness to learn and adapt to new processes. Discipline in documentation and adherence to quality practices. Education & Experience ITI or Diploma in Mechanical Engineering or related field. 4 to 6 years of relevant experience in machining, CNC programming, and NPD support. Qualification : ITI or Diploma in Mechanical Engineering or related field

Position: Manager - Analytics Location: SEZ4, Bangalore, Karnataka, India Department: Advanced Analytics Employment Type: Subexian Experience Required: 6 to 9 years Job Overview: We are seeking an experienced Manager - Analytics to lead a team of talented data scientists in delivering impactful data-driven solutions. The ideal candidate will have a solid background in analytical methodologies, including machine learning, statistical modeling, and business analytics. You ll be responsible for collaborating with business stakeholders, driving the design and development of advanced analytics models, and ensuring the delivery of high-quality insights that support strategic decision-making. Key Responsibilities: Analytical Methodology: Research, evaluate, and implement new analytical methodologies and approaches to build innovative data-driven solutions. Utilize a blend of mathematics, statistics, machine learning, and business knowledge to solve complex problems. Business Collaboration: Work closely with business leaders and data owners to define key problems and challenges, ensuring the solutions developed have a significant impact on the business. Team Leadership: Lead and mentor a team of junior data scientists, guiding them through the development, deployment, and refinement of machine learning models in a production setting. Advanced Modeling: Utilize a wide range of analytical models, including reliability models, Markov models, stochastic models, Bayesian modeling, classification models, neural networks, and more to address business challenges effectively. Hands-On Expertise: Apply strong hands-on skills in R and Python, using libraries such as NLTK and Sklearn for developing machine learning models and data analysis. Large Data Management: Work with large datasets and distributed computing frameworks like MapReduce, Hadoop, and Hive, ensuring scalable and efficient data processing. Continuous Improvement: Stay up to date with the latest advancements in analytics and machine learning, continually enhancing models and methodologies to deliver cutting-edge insights. Required Technical Skills: Hands-on Experience in Python & R: Strong proficiency in R and Python programming, with experience in libraries such as NLTK, Sklearn, and other machine learning frameworks. Advanced Statistical & Machine Learning Techniques: Proven expertise in at least one of the following: Reliability models Markov Models Stochastic models Bayesian Modelling Classification Models Cluster Analysis Neural Networks NLP (Natural Language Processing) Deep Learning Non-parametric Methods Multivariate Statistics Big Data Tools: Experience working with large datasets and distributed computing platforms such as MapReduce, Hadoop, Hive, etc. Soft Skills: Leadership & Collaboration: Strong leadership skills with the ability to mentor a team of junior data scientists. Excellent collaboration and communication skills to work with business and technical teams. Problem-Solving & Critical Thinking: Ability to approach complex business problems analytically and come up with data-driven solutions. Continuous Learning: A passion for staying up to date with the latest trends and advancements in analytics, machine learning, and data science. At Subex, you ll have the opportunity to work on cutting-edge projects that make a tangible impact on the business. If you're passionate about leading analytics teams and leveraging data science to drive business success, we would love to have you on board.

Engineer - Distributed Control Systems (DCS) Location: Bengaluru Experience: 0 - 1 Year Openings: 1 About the Role: As a DCS Engineer, you will report to the Assistant Manager Engineering Services. Your primary purpose will be to manage the complete product lifecycle for DCS applications, encompassing software application development, hardware programming, and crucial commissioning and testing activities. This is a hands-on technical role that requires both strong analytical skills and a readiness to travel. What You'll Do: DCS Software Development: Develop and program software applications for Distributed Control Systems, with a focus on ABB 800xA. System Configuration: Gain hands-on experience and apply your knowledge in Control Builder, PG2 Graphics, Communication Protocols, and AC800M Hardware. Commissioning & Testing: Lead and execute the programming, commissioning, and testing of 800xA systems on-site. Customer Support: Provide excellent customer handling and support for Factory Acceptance Testing (FAT), ensuring client satisfaction. Project Lifecycle Management: Take responsibility for the entire project lifecycle, from initial software development through to final commissioning. Travel: Be prepared to travel extensively to customer sites across India for commissioning activities. What We're Looking For: Educational Qualification: A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication. Experience: 0 to 1 year of experience in a relevant engineering role. Technical Skills: Strong knowledge and hands-on experience with ABB 800xA Software Development. Proficiency in Control Builder, PG2 Graphics, Communication Protocols, and AC800M Hardware. Demonstrated experience in the complete project lifecycle from software development to commissioning in ABB 800xA. Excellent analytical skills to troubleshoot and optimize systems. Software Proficiency: Strong knowledge of Microsoft Office, Excel, and PowerPoint. Communication: Good communication skills in English for effective internal and external interactions. Physical Requirements: Must be physically fit and willing to travel to customer locations across all regions of India.

Junior Engineer - Distributed Control Systems (DCS) Location: Bengaluru Experience: 0 - 2 Years Openings: 1 About the Role: As a Junior DCS Engineer, you'll report to the Assistant Manager Engineering Services. Your primary purpose will be to support the complete product lifecycle for DCS applications, focusing on software application development, hardware programming, and crucial commissioning and testing activities. This is a hands-on technical role ideal for someone looking to build their expertise in industrial automation, requiring both analytical skills and a readiness to travel. What You'll Do: HMI Graphic Development: Develop and design Human-Machine Interface (HMI) graphics for DCS systems, ensuring intuitive and effective user interfaces. DCS Software Development: Assist with and learn to develop and program software applications for Distributed Control Systems, with a focus on ABB 800xA. System Programming & Commissioning: Participate in the programming, commissioning, and testing of 800xA systems on-site, gaining practical experience in live environments. Project Lifecycle Support: Support the team across the entire project lifecycle, from initial software development through to final commissioning. Travel: Be prepared to travel to customer sites across India for commissioning activities as needed. What We're Looking For: Educational Qualification: A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication. Experience: Candidates with 0-2 years of experience in industrial automation, control systems, or relevant project work will be considered. Technical Skills: Good analytical skills to understand and troubleshoot system functionalities. An understanding of the complete project lifecycle from software development to commissioning, especially in ABB 800xA, is highly beneficial. Willingness to learn and grow in a technical environment. Software Proficiency: Strong knowledge of Microsoft Office, Excel, and PowerPoint. Communication: Strong communication skills in English for effective internal and external interactions. Physical Requirements: Must be physically fit and willing to travel to customer locations across all regions of India. If you're a recent graduate or early-career engineer with a passion for DCS systems and eager to launch your career in industrial automation, we encourage you to apply! Qualification : A Bachelor's degree in Electrical and Electronics Engineering (EEE), Instrumentation, Electronics, or Electronics & Communication

Position: Senior Technical Architect Location: Bangalore, India Shift: Flexible, with some support for US/EMEA business hours (up to 11 PM IST) About Workato Workato is a global leader in enterprise orchestration, empowering over 400,000 customers to streamline operations by integrating data, processes, apps, and user experiences via its AI-powered platform. Backed by accolades from Forbes, Quartz, and Deloitte, Workato blends cutting-edge innovation with a culture of autonomy, trust, and collaboration. The Opportunity As a Senior Technical Architect on the Accelerators Team, you ll drive the design and development of packaged integration solutions, frameworks, and reusable assets that solve real-world customer problems. This role blends deep hands-on technical work with strategic planning, cross-functional collaboration, and customer-facing engagements. Key Responsibilities Accelerator & Product Ownership Lead the full lifecycle of accelerators: planning, architecture, development, testing, and continuous iteration. Work closely with stakeholders to prioritize business and technical requirements. Translate abstract challenges into scalable solutions using Workato s iPaaS capabilities. Technical Design & Execution Architect complex integrations and reusable frameworks. Build and test new accelerator features rapidly and reliably. Guide exception handling, CI/CD processes, and connector development. Cross-Team Collaboration Support internal teams (Sales, Product, Services) through custom demos, documentation, and enablement. Contribute to technical marketing through whitepapers, webinars, and blog posts. Participate in Agile sprints and run scrum meetings when required. Customer Engagement & Enablement Collaborate directly with customers to gather insights and tailor technical solutions. Ensure solutions meet enterprise security, governance, and compliance needs (e.g., SOX). Provide up to 20% of support bandwidth during US/EMEA hours. What You Bring Technical Skills 12+ years in design, development, or architecture roles. 8+ years in integration platforms (MuleSoft, Dell Boomi, TIBCO, Oracle SOA, etc.). Deep understanding of API, microservices, and event-driven architectures. Hands-on experience with iPaaS (Workato preferred), SaaS (e.g., Salesforce, NetSuite), and cloud platforms (AWS/GCP/Azure). Working knowledge of REST, SOAP, JSON, XML, and EDI. Comfortable coding in Java, Python, or Ruby. Experience with CI/CD and connector SDKs a plus. Soft Skills & Mindset Strategic thinker with strong analytical and problem-solving ability. Excellent verbal and written communication, capable of engaging both technical and non-technical audiences. Agile practitioner with stakeholder-facing experience. Self-starter with curiosity, adaptability, and a bias for action.

Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...

Job Title: Technical Support Specialist Location: Bengaluru Experience: 0-2 Years Job Overview We are looking for a passionate and customer-focused Technical Support Specialist who will provide high-quality support to our customers while ensuring their technical issues are resolved promptly. You will use your technical knowledge to analyze and troubleshoot software problems, collaborate with our Product and Engineering teams, and help improve the overall customer experience. This is a great opportunity for someone eager to develop their technical skills and grow in a fast-paced environment. Key Responsibilities Customer Support: Acknowledge customer concerns, empathize with their issues, and conduct a thorough analysis to offer effective solutions. When needed, ask follow-up questions to refine the diagnosis. Troubleshooting: Leverage your technical knowledge to efficiently troubleshoot software-related issues. Ensure that solutions are accurate and delivered in a timely manner, escalating to senior teams when deeper technical investigation is required. Collaboration: Work closely with Product and Engineering teams to relay customer feedback, and contribute to identifying and implementing new features and functionalities. Technical Communication: Clearly communicate technical details to both technical and non-technical audiences, ensuring all parties understand the issue and the solution. Continuous Learning: Stay up to date with the latest technology trends and new tools, keeping your problem-solving skills sharp. On-Call Support: Participate in an on-call rotation to provide support outside regular working hours as needed. Required Skills & Qualifications Technical Knowledge: Basic understanding of programming and scripting languages such as PHP, Java, Angular, and JavaScript. Operating Systems: Basic knowledge of Windows and Linux OS. Cloud Software: Familiarity with cloud-based software applications, including installation, administration, and troubleshooting. Error Log Analysis: Ability to analyze and interpret error logs for Java programs, Windows OS, and Linux OS. Database Administration: A general understanding of database administration concepts. Cloud Platforms: Exposure to cloud platforms like AWS, Microsoft Azure, or Google Cloud Platform (GCP) is a plus. Networking: Understanding of network fundamentals and the ability to analyze network traces. API Knowledge: Experience or familiarity with API design and development. Security: Understanding of how data is securely transmitted across the network. Communication & Soft Skills Clear Communication: Excellent verbal and written communication skills with the ability to convey complex technical information clearly to a wide range of users. Active Listening: Strong listening skills to effectively understand customer concerns and resolve issues efficiently. Patience and Empathy: Ability to show patience, empathy, and compassion, ensuring customer satisfaction. Fast-Paced Environment: Work in an energetic environment that promotes innovation and fast decision-making. Growth Opportunities: Enjoy accelerated growth, skill development, and rewards for your contributions. Collaborative Culture: Work with industry leaders and the best minds in the field. Flexible Work Hours: Benefit from a flexible work schedule that suits your lifestyle. If this role resonates with you, don t hesitate to apply! We offer plenty of room for growth and an exciting career at iSoftcells. Let s celebrate work and thrive together!

Job Title: Associate Technical Architect Software Development Experience Level: 6+ years Location: Mumbai / Bangalore About Us At Quantiphi, technology drives our business, but our diverse and inclusive culture powers our success. We believe in fostering an environment built on transparency, integrity, learning, and growth all while valuing each individual s unique contribution. If you re excited to work in a collaborative space that encourages innovation and helps you grow both professionally and personally, we would love to have you on board! Role Overview We are seeking a Software Architect with a passion for combining design and programming. In this role, you will translate UI/UX wireframes into functional, high-performance code and shape the visual and technical structure of our applications. You will collaborate closely with designers and developers, ensuring seamless design-to-code translation and optimal user experiences. Key Responsibilities Develop new user-facing features and front-end components. Design and implement scalable, stateless/stateful APIs that integrate with UI, databases, and external systems. Apply industry-standard security best practices across application development. Build reusable code and libraries to drive efficiency. Ensure UI/UX designs are technically feasible. Optimize applications for speed, responsiveness, and scalability. Collaborate closely with designers, developers, and stakeholders to deliver high-quality solutions. Architect cloud-native and scalable applications. Technical Skills Required Strong proficiency in Node.js, Angular, and React.js. Experience with jQuery, JSON, AJAX, RESTful web services. Expertise in JavaScript frameworks/libraries (Node.js, AngularJS, ReactJS, Jasmine, Ember). Proficiency in build tools like Grunt, Gulp, and Bower. Deep understanding of front-end technologies: HTML5, CSS3, JavaScript (ES6+), jQuery. Hands-on experience with client-side MVC frameworks (Node.js, ReactJS, NextJS, Redux, AngularJS). Strong database skills, including data modeling and query optimization (MySQL, PostgreSQL, MongoDB, DynamoDB). Expertise in building secure REST APIs. Understanding of cross-browser compatibility and responsive design. Proficient in code versioning tools like Git. Good knowledge of SEO principles. Strong grasp of front-end frameworks like Bootstrap and Material UI, along with preprocessors like SASS/LESS. Experience in object-oriented design and software design patterns. Excellent debugging and creative problem-solving skills. Leadership & Collaboration Lead technical teams and mentor junior developers to accelerate performance. Drive code reviews and enforce best practices to maintain high code quality. Provide technical thought leadership and introduce best practices to the project. Manage stakeholder expectations and resolve conflicts effectively. Clearly communicate technical concepts to both technical and non-technical audiences. Collaborate across departments (BA, Designers, QA, Architects) to ensure successful delivery. Nice to Have Experience working with cloud platforms like Google Cloud, AWS, Azure. Knowledge of microservices architecture and API gateway integration. Familiarity with design tools such as Photoshop, Illustrator, Figma, Sketch, XD. Experience with containerization (Docker/Kubernetes) and distributed computing. Exposure to Elasticsearch. Hands-on with Agile methodologies, TDD, Pair Programming, and Rapid Prototyping. Experience documenting technical design and processes. Knowledge of Apollo, GraphQL, Moment.js is a plus. Experience with UX/UI design is an added advantage. If you thrive in a fast-paced environment, love solving complex challenges, and enjoy collaborating with passionate teammates, Quantiphi is the place for you!

IT Recruiter Location: Bengaluru, India Experience: 8+ years Education: Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a skilled IT Recruiter to join our dynamic team in Bengaluru. If you re passionate about sourcing, screening, and hiring top IT talent, and want to make a meaningful impact on our organization, we d love to hear from you! What You ll Be Doing Talent Sourcing & Recruitment Strategy Partner with hiring managers to understand staffing needs and create effective recruitment strategies. Source and attract qualified candidates through job boards, social media, professional networks, and referrals. Stay updated on IT industry trends, market conditions, and best recruitment practices. Screening & Interview Coordination Screen resumes and conduct initial interviews to assess candidate qualifications, technical skills, and cultural fit. Coordinate and schedule interviews between candidates and hiring managers. Facilitate the selection process by conducting reference checks, background verification, and skills assessments. Offer Negotiation & Hiring Process Negotiate job offers and ensure a seamless candidate experience throughout the hiring process. Maintain accurate records in the applicant tracking system (ATS). Ensure compliance with hiring policies, labor laws, and company standards. What You Bring 8+ years of experience as an IT Recruiter or Technical Recruiter. Strong understanding of IT roles, technologies, and hiring trends. Excellent communication and interpersonal skills to build relationships with candidates and hiring managers. Strong organizational and time-management skills, with the ability to manage multiple hiring priorities in a fast-paced environment. Proficiency in applicant tracking systems (ATS) and recruitment software. Ability to work independently and collaboratively within a team environment. Work in a fast-growing, innovative SaaS company in the identity security space. Gain exposure to global hiring strategies in a high-tech environment. Collaborate with top industry professionals and drive business-critical recruitment efforts. Competitive compensation, benefits, and career growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you're passionate about IT recruitment and want to make an impact, apply now and join our Bengaluru team! Qualification : Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field

Senior Engineer - Product and Platform Engineering (Healthcare) About the Role: We are seeking a highly motivated and experienced Senior Engineer to join our Product and Platform Engineering team within the Healthcare domain. This role requires 6-10 years of experience and a strong background in leading the design, development, and implementation of scalable solutions using Angular, Node.js, and TypeScript. The ideal candidate will collaborate on high-quality UI/UX interfaces and microservices, architect and implement microservice-based solutions, drive agile methodologies, provide technical leadership, and mentor junior team members. Effective communication with stakeholders, evaluating and enhancing engineering processes, troubleshooting technical issues, and ensuring data security are also key responsibilities. Responsibilities: Lead the design, development, and implementation of scalable and efficient product and platform solutions using Angular, Node.js, and TypeScript. Collaborate with cross-functional teams to define and deliver high-quality UI/UX interfaces and microservices. Architect and implement microservice-based solutions, ensuring adherence to best practices and standards. Drive the adoption of agile and scrum methodologies for project management and delivery. Provide technical leadership and mentorship to junior team members. Communicate effectively with stakeholders to gather requirements, provide project updates, and ensure alignment on project goals. Continuously evaluate and improve the product and platform engineering processes, leveraging microservice architecture principles. Stay abreast of industry trends and technologies to enhance the product and platform offerings. Troubleshoot technical issues, optimize system performance, and ensure data security and integrity across the platform. Qualifications: Bachelor of Technology (B.Tech) in Computer Science Engineering or Master of Computer Applications (MCA). 6-10 years of extensive experience in AngularJS, Angular, TypeScript, Node.js, UI development, and Microservices. Proficiency in AngularJS and Angular for front-end development. Proficiency in TypeScript for type-safe coding. Proficiency in Node.js for server-side development. Expertise in Microservices architecture for scalable and modular application design. Experience leveraging these technologies to create responsive and dynamic user interfaces, implement robust back-end solutions, and design scalable microservices. Preferred Qualifications: Experience with microservice architecture. Experience with Agile/Scrum methodologies. Strong communication skills. Understanding of UI design principles. AWS Certified Solutions Architect certification. Google Professional Cloud Developer certification. About Altimetrik: Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infusing speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful. Altimetrik helps companies get unstuck . We re a technology company that gives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organizations talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) in Computer Science Engineering or Master of Computer Applications (MCA).

Staff Engineer - Product and Platform Engineering (Aerospace and Defense) About the Role: We are seeking a highly motivated and experienced Staff Engineer to join our Product and Platform Engineering team within the Aerospace and Defense domain. This role requires 6-10 years of experience and a strong background in leading the design, development, and implementation of scalable solutions using React.js, Spring Boot, and other relevant technologies. The ideal candidate will collaborate with teams to define technical specifications aligned with business goals, utilize Java expertise for robust microservices architecture, mentor junior engineers, drive Agile adoption, own AWS services configuration and optimization, ensure system security, performance, and reliability, and stay updated on industry trends. Responsibilities: Lead the design, development, and implementation of scalable and efficient product and platform solutions using React.js, Spring Boot, and other relevant technologies. Collaborate with cross-functional teams to gather requirements, define technical specifications, and ensure alignment with business goals. Utilize strong Java expertise to design and implement robust microservices architecture. Mentor and guide junior engineers in best practices, code reviews, and technical skills development. Drive the adoption of Agile methodologies to streamline development processes and improve project delivery. Take ownership of AWS services configuration and optimization, including EC2, ECS, Route53, VPC, SQS, and SNS. Ensure the security, performance, and reliability of the system by implementing unit testing, monitoring, and troubleshooting. Stay updated on industry trends and technologies, continuously enhancing skills and contributing to the innovation and growth of the team. Qualifications: Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, or Master of Technology (M.Tech) in Computer Science or Software Engineering. 6-10 years of extensive experience in React.js, Spring Boot, JavaScript, HTML, CSS, NoSQL, TypeScript, Agile Methodologies, AWS (EC2, SNS, SQS, ECS, Route53, VPC), RDBMS, Data Structures and Algorithms, and Microservices. In-depth understanding and proficiency in each of the listed technologies. Specifically, deep expertise in Java, Spring Boot, and Microservices is critical. Strong foundation in Agile Methodologies. Familiarity with database systems (RDBMS and NoSQL). Preferred Qualifications: AWS Certified Solutions Architect certification. React Developer Professional Certificate. About Altimetrik: Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infusing speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful. Altimetrik helps companies get unstuck . We re a technology company that gives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organizations talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, or Master of Technology (M.Tech) in Computer Science or Software Engineering.

Technical Solutions Analyst I About the Role: As a Technical Solutions Analyst I, you will investigate front-end applications, capturing information, applying fixes, shadowing end-users, and testing workflows internally and externally. You will also utilize back-end techniques, including capturing log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators is essential. You will document notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. Prioritizing work based on severity, you will balance client and business needs. Collaboration within and across teams will ensure issues are addressed by the appropriate individuals. Responsibilities: Investigate front-end application issues. Capture relevant information related to incidents. Apply fixes and troubleshoot problems. Shadow end-users to understand their experience. Test workflows internally and externally. Utilize back-end techniques, including capturing log files, querying tables, updating database fields, and cycling servers. Communicate effectively (verbally and in writing) with clients and internal collaborators. Document notes, activities, resolutions, and knowledge articles. Prioritize work based on severity and impact. Collaborate within and across teams. Basic Qualifications: Six months of experience. Bachelor's degree in Computer Science Engineering, Information Systems, Software Engineering, or a related field. Preferred Qualifications: Knowledge of SQL. Willingness to work during the shift from 5:30 PM to 2:30 AM IST. Outstanding interpersonal and communication skills, enabling effective collaboration with global teams. Willingness to work in different shifts and provide on-call support. Qualification : Bachelor's degree in Computer Science Engineering, Information Systems, Software Engineering, or a related field.

Job Overview: We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 5 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements. Key Responsibilities: Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability. Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction. Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence. Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform. Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers. Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency. Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity. Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes. Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features. Qualifications: Experience: Minimum of 5 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies. Technical Skills: A deep understanding of Databricks architecture and Apache Spark, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization. Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach. Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders. Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience. Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable. Preferred Skills: Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases. Familiarity with automation tools and CI/CD pipelines. Understanding of data governance and compliance requirements. Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company. Career Growth: Opportunities for professional development and career advancement. Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to pr...