Technical Support Analyst Jobs in Surat
55 Jobs Found
Business Analyst B2G
Knovator Technologies
Business Analyst B2G Location: Surat Employment Type: Full-time Openings: 1 Experience: 1+ Year Responsibilities Engage with government portals to understand their needs, objectives, and constraints. Contact government authorities to gather requirements. Create detailed technical documentation, including business cases and process flows. Act as a liaison between government agencies and internal technical teams. Collaborate with project managers, developers, and QA teams to ensure successful project delivery. Support project planning, including timelines, budgets, and resource allocation. Participate in user acceptance testing (UAT) and ensure deliverables meet stakeholder expectations. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. Certifications like CBAP, CCBA, or PMP are a plus. 1+ year as a Business Analyst, preferably in the IT domain. Experience working with government clients or projects is highly desirable. Strong analytical and problem-solving skills. Proficiency in tools like MS Office, project management software. Excellent communication and interpersonal skills. Shift Timings Morning Shift Qualification : Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.
Shopify Developer
Deep Technologies
Shopify Developer Join Our Dynamic Team! We are a leading company specializing in building high-quality, custom Shopify websites that deliver outstanding e-commerce experiences. As a Shopify Developer on our team, you'll play a key role in crafting exceptional online stores that elevate our clients' brands and drive their success. Basic Requirements: Proven experience as a Shopify Developer with a strong portfolio of successful projects Expertise in Shopify Liquid, HTML, CSS, and JavaScript to customize and optimize themes Familiarity with integrating Shopify apps and third-party tools Understanding of SEO best practices to enhance site visibility and rankings Strong problem-solving abilities with a knack for troubleshooting technical challenges Bachelor s degree in Computer Science, Web Development, or a related field Key Responsibilities: Collaborate with design and development teams to create visually stunning, user-friendly Shopify websites Customize and implement Shopify themes to align with client branding and specifications Integrate third-party applications and tools to extend the functionality of e-commerce stores Ensure websites are responsive and provide a seamless experience across all devices Perform regular maintenance and updates to keep Shopify sites running efficiently Optimize websites for search engines to improve organic visibility and rankings Stay current with the latest Shopify features and industry trends to deliver cutting-edge solutions Provide technical support and guidance to clients and team members throughout the development lifecycle Qualification : Bachelors degree in Computer Science, Web Development, or a related field
Customer Success Executive
Softpulse Infotech
Experience: 0-1 Years Qualification: Graduated with any field Work Location: Surat, India Skills: Fluent in English verbal and written communication Client and audience query handling Prompt response over Product Chat box Co-ordination with Technical team Qualification : Graduated with any field
Technical Support Analyst
Casepoint
About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)
Technical Content Writer
Casepoint
About Us: Casepoint is a leading provider of comprehensive eDiscovery solutions through a secure, cloud-based platform. Trusted by top law firms and multinational corporations for their most significant legal matters, Casepoint has been on a growth trajectory for nearly a decade. As we expand globally, we are looking to grow our team with passionate, driven individuals who value collaboration, open communication, and a work hard, play hard mentality. Kindness and teamwork are core to our company culture. Job Openings: 2 Positions Available Key Responsibilities: Collaborate with internal teams to gain a deep understanding of the product and its documentation needs. Produce clear, high-quality documentation that meets internal and external standards. Write concise user interface text, online help, and developer guides. Create tutorials and guides for end-users across various applications and use case scenarios. Evaluate and optimize existing content, focusing on reuse and opportunities for single-sourcing. Manage, update, and maintain technical documentation across the organization. Work with product and marketing teams to adapt technical documentation for presentations and promotional use. Provide mentorship and training to other technical writers as needed. Requirements: Proven experience in technical writing for software documentation. Strong attention to detail with the ability to produce high-quality work. Ability to quickly grasp complex technical concepts and convey them in a simple, understandable way, using text and visuals. Required Skills & Experience: 1-5 years of experience in technical writing. Familiarity with Learning Management Systems (LMS), Agile methodology, and Camtasia. Bachelor's degree in English, Communications, Linguistics, or a related field (Master s degree is a plus). Strong proficiency in Microsoft Office Suite; experience with Confluence is a plus. Knowledge of SDLC, Snagit, RoboHelp is a plus. Compensation & Culture: We believe that a great work environment leads to outstanding results. At Casepoint, we foster a supportive and collaborative culture where talent is recognized and rewarded. We offer competitive compensation, career development opportunities, and a nurturing environment for our team members. Location: Surat Qualification : Bachelor's degree in English, communications, linguistics or related field(Master's degree, a plus).
.net Mvc + React.js Developer
Bigscal Technologies Pvt Ltd.
.Net MVC + React.js Developer Experience: Min 3 Years Position: 1 Education: Bachelor s or Masters Degree in Computer Science Location: Surat (WFO) Responsibilities : Develop and maintain web applications using the .Net MVC framework and React.js library. Collaborate with stakeholders to gather and analyze project requirements. Design and implement scalable and high-performance software solutions. Write clean, maintainable, and efficient code. Perform unit testing and troubleshooting to ensure application stability and performance. Collaborate with cross-functional teams, including designers and project managers, to ensure project success. Participate in code reviews to ensure code quality and adherence to coding standards. Assist in the deployment process and ensure smooth application deployment. Provide technical guidance and support to team members as needed. Stay updated with the latest industry trends and technologies related to .Net MVC and React.js. Qualification : Bachelors or Masters Degree in Computer Science
Mean/mern Stack Developer
Bigscal Technologies Pvt Ltd.
MEAN/MERN Stack Developer Experience: Min 3 Years Position: 1 Education: Bachelor s or Masters Degree in Computer Science Location: Surat (WFO) Responsibilities : Work with development teams and product managers to ideate software solutions. Design client-side and server-side architecture. Build the front-end of applications through appealing visual design. Develop and manage well-functioning databases and applications. Write effective APIs. Test software to ensure responsiveness and efficiency. Troubleshoot, debug and upgrade software. Create security and data protection settings. Build features and applications with a mobile responsive design and write technical documentation. Work with data scientists and analysts to improve software. Must Have : Should be experienced with Deployment process. Should have GOOD communication and Interpersonal skills. Should have manage the team/project. Should have good requirement gathering skills. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) Experience in Azure/AWS and Cloud Services. Knowledge of multiple back-end languages and JavaScript frameworks (e.g. Angular, React, Node.js) Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design Qualification : Bachelors or Masters Degree in Computer Science
Web Development Project Manager
Optimumbrew
About Us At OptimumBrew, we re a dynamic team of listeners, questioners, and collaborative problem-solvers. Our squad is smart, passionate, experienced, and always ready to get things done. With a core of 5+ certified frontend developers, our league of superheroes works in unison to tackle challenges and create innovative solutions. OptimumBrew stands out as a process-driven, adaptive, and human-first company. Your growth is just as important to us as the company s, both professionally and personally. Position: Web Development Project Manager We are seeking a passionate, skilled, and experienced Web Development Project Manager who thrives on building scalable and secure web applications. You ll be working with a talented pool of developers, collaborating and sharing your knowledge to enhance your team s capabilities and deliver exceptional web experiences. Primary Objectives: Lead web development projects from initial concept to successful launch. Roles and Responsibilities: Project Management: Oversee the entire web development lifecycle, from coding and design to testing and final support, ensuring that deadlines, quality, and project goals are met. Technical Change Management: Manage technical changes, source code, and documentation, adhering to best practices and maintaining smooth transitions. Coordination & Communication: Manage the coordination of all development stages, ensuring that every team member stays aligned with project goals and timelines. Architecture Guidance: Provide clear, insightful architectural guidance to ensure scalable, flexible, and efficient applications. Team Collaboration: Organize regular meetings with stakeholders and project members to discuss progress, roadblocks, and next steps. Planning & Execution: Create detailed project plans, track milestones, and ensure that resources are properly allocated to meet project deadlines. Web Architecture: Supervise the development of both frontend and backend architectures, optimizing for high performance, security, and scalability. Technical Skills You Should Have: Front-End Proficiency: Strong expertise in HTML, CSS, and JavaScript. JavaScript Frameworks: Familiarity with AngularJS (version > 2.0) or similar frameworks. Server-Side Skills: Proficiency in server-side programming languages such as PHP, Node.js. PHP Frameworks: In-depth understanding of PHP frameworks like Laravel. Database Knowledge: Familiarity with database technologies such as MySQL. Web Application Experience: Previous experience managing projects in high-volume web environments. Full SDLC Understanding: Solid knowledge of the entire Software Development Life Cycle (SDLC). Key Expertise: HTML, CSS, JS, Bootstrap, jQuery, Angular (version > 2.0), SCSS, PHP, Node.js, Laravel, MySQL. Qualification: Bachelor's Degree in Computer Science, Computer Engineering, or a related field (B.Tech, M.Tech, B.E., M.E. in CSE/IT). Experience: 5 to 10 years of experience in both technological and managerial roles. Work-Life Balance: 22 paid leaves, a 5-day work week, and an environment that prioritizes your well-being. Employee Benefits: Health insurance, life insurance, a pension scheme, and statutory benefits (PF & ESIC). Cultural Fit: A company that values good culture, with yearly picnics, annual sports days, monthly events, and vibrant festival celebrations. Timely Compensation: Salary on time and perks that support your career growth. If you're ready to lead exciting web development projects, work with an amazing team, and help shape the future of OptimumBrew, we'd love to hear from you! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)
Aws Engineer
Optimumbrew
About Us We have a team of listeners, questioners, and collaborative problem-solvers. The team is smart, passionate, experienced, and polished. We are designers who get things done. OptimuBrew is known as a process driven, adaptive and human-first company, where your Growth is valuable to us, both professionally and personally. Job Description We are looking for talented AWS DevOps Engineer who are passionate and know-how the process of building scalable and secure functionality on top of the this platform. You will be associated with a qualified and experienced pool of people with whom you will build correlations by sharing your experience and growing your capabilities. Primary Objectives Design, implement, and manage scalable and secure cloud infrastructure on the AWS platform. Roles & Responsibilities Design and deploy scalable and highly available cloud-based solutions on AWS. Implement and maintain cloud infrastructure components, including virtual servers, storage, and networking. Optimize system performance and ensure high availability and reliability of production systems. Monitor and troubleshoot system performance, security, and network issues. Implement and maintain backup and disaster recovery strategies. Collaborate with development teams to facilitate the deployment of applications and services. Ensure compliance with security best practices and industry standards. Stay up-to-date with the latest AWS services and features, and make recommendations for their implementation. Provide technical support and guidance to team members and stakeholders. Document system configurations, processes, and procedures. Technical Skills You Should Have Strong experience in designing, deploying, and managing AWS cloud infrastructure. In-depth knowledge of AWS services such as EC2, S3, RDS, VPC, IAM, CloudFormation, etc. Experience with automation and configuration management tools. Proficiency in scripting languages (e.g., Bash, PHP). Solid understanding of networking concepts and security best practices in the cloud. Experience with monitoring and logging tools for cloud environments (e.g., CloudWatch, ELK stack). Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus. Strong problem-solving and troubleshooting skills. Excellent communication and collaboration abilities Key Expertise Designing, Deploying, and Managing AWS Cloudinfrastructure, EC2, S3, RDS, VPC, IAM, CloudFormation, Bash, PHP, CloudWatch, ELK stack, Docker, Kubernetes Qualification Bachelor s Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT) Experience 1 to 5 years of experience in the technological role. Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)
Wordpress Developer
Dechcept
Job Description: We are seeking a talented WordPress Developer to join our team. The ideal candidate will have a strong understanding of WordPress development, both front-end and back-end, and a passion for designing and developing highly functional and user-friendly websites. This role will involve working closely with clients to understand their needs and transform those requirements into functional websites. The developer will also be responsible for the overall performance and optimization of live sites. Key Responsibilities: 1. Client Interaction and Requirement Gathering: Meet with clients to discuss website design, functionality, and requirements. Provide expert advice and insights regarding website design and functionality. 2. Website Design and Development: Design and implement new website features and functionality. Build the front-end and back-end of WordPress websites, ensuring optimal functionality and aesthetics. Develop and manage the back-end, including database integration and server setup. 3. Website Architecture: Create and manage website architecture, ensuring scalability, security, and performance. Ensure website design is responsive and works seamlessly across various devices and browsers. 4. Performance Monitoring and Optimization: Conduct regular website performance tests and troubleshoot any content issues. Monitor the performance of live websites, optimizing for speed, user experience, and security. 5. Training and Support: Provide WordPress training to clients, helping them understand how to manage their website. Offer ongoing technical support and maintenance as needed. Skills and Qualifications: Technical Skills: Strong understanding of PHP back-end development. Proficiency in WordPress core and plugin development. Experience with WordPress hooks, filters, and customization of themes and plugins. Familiarity with front-end technologies such as HTML5, CSS3, Bootstrap, JavaScript, and jQuery. Knowledge of how to integrate and work with RESTful APIs and data formats (JSON, XML). Experience with version control tools like Bitbucket, Git, GitHub, or GitLab. Ability to manage and optimize website back-end architecture (databases, servers). Soft Skills: Strong communication skills, both written and verbal. Ability to manage client expectations and projects effectively. Quick learner with the ability to work independently and efficiently with minimal supervision. Experience: Proven experience in building WordPress websites, themes, and plugins. Experience with website testing, troubleshooting, and performance optimization. Additional Qualifications: Experience with project management and client relations is a plus. What We Offer: Competitive salary and benefits. Opportunities for career growth and development. A collaborative, creative, and dynamic work environment. If you're passionate about WordPress development and excited to work on a variety of client-driven projects, we'd love to hear from you. Qualification : Any Graduate
Business Analyst
Knovator Technologies
Business Analyst Location: Surat Job Type: Full-time Openings: 1 Experience: 1 to 3 Years Responsibilities Process Evaluation & Improvement: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Process Optimization: Lead ongoing reviews of business processes and develop strategies for optimization. Stay Up-to-Date: Stay informed about the latest IT advancements and processes to automate and modernize systems. Meetings & Presentations: Conduct meetings and presentations to share ideas and findings with stakeholders. Requirements Analysis: Perform thorough requirements analysis to understand business needs and document the findings. Communication: Document and communicate the results of your analysis effectively to cross-functional teams and management. Stakeholder Collaboration: Gather critical information from stakeholders and produce useful reports. Client & Team Collaboration: Work closely with clients, technicians, and managerial staff to ensure project success. Leadership & Guidance: Provide leadership, training, coaching, and guidance to junior staff. Resource Allocation: Allocate resources effectively while maintaining cost efficiency. Solution Alignment: Ensure that proposed solutions meet business needs and requirements. User Acceptance Testing: Perform user acceptance testing to ensure solutions meet the business requirements. Project Management: Manage projects by developing project plans and monitoring performance to ensure timely completion. Process Updates: Continuously update, implement, and maintain procedures. Prioritization: Prioritize initiatives based on business needs and requirements. Liaison Role: Serve as a liaison between stakeholders and users, ensuring clear communication. Competing Resources & Priorities: Manage competing resources and priorities to ensure timely project delivery. Monitoring Deliverables: Monitor deliverables and ensure their completion in line with project timelines. Qualifications Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills and understanding of business processes. Excellent documentation skills, with a focus on clarity and detail. Experience creating detailed reports and delivering presentations. Proficiency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments and ensuring project success. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. Shift Timings Morning Shift
Seo Analyst / Digital Marketing Manager
Weetech Solution Pvt Ltd
SEO Analyst We are looking for experienced SEO Analysts with a proven track record of securing top positions in multiple SEO projects. You should have a deep understanding of all things SEO and Digital Marketing, combined with excellent communication skills. Your responsibilities will include: Responsibilities: Devising strategies to enhance and monitor site performance, including proficiency in handling back-end SEO elements like sitemap.xml, robots.txt, metadata, site speed optimization, and related skills. Compiling and presenting comprehensive SEO performance reports. Analyzing site traffic and making data-driven recommendations. Advising changes to website architecture, content, linking, and other factors to boost SEO rankings for target keywords. Crafting digital media campaigns aligned with business objectives. Establishing a strong online brand presence and amplifying brand awareness. Maintaining a compelling online company voice through social media. Recommending and implementing direct marketing tactics for increased profitability. Managing tools such as AdWords, Google Analytics, Google Webmaster, and Keyword Planner. Communicating with clients for paid blog posting and link exchange opportunities. Creating regular reports. Qualifications and Skills: Optimize SEO for assigned websites, primarily blogs, to enhance organic search results. Execute on-page/off-page and technical SEO strategies that captivate and engage site visitors, defining the target audience. Develop internal systems and protocols ensuring optimized content across all platforms and user experiences. Promote both offsite and onsite activities, building rankings, profiles, and traffic. Conduct tests, gather and analyze data, and identify trends and insights to maximize ROI in organic and paid search campaigns. Demonstrate expertise in keyword research, high-quality backlink building, and content verification.
Jr. Laravel Developer
Optimumbrew
About Us: At OptimumBrew, we are a team of thinkers, problem-solvers, and collaborators. Our team is smart, passionate, and experienced, and we re committed to getting things done. We are a league of superheroes that includes 10+ certified PHP & Laravel developers. OptimumBrew is a process-driven, adaptive, and human-first company where your growth both professionally and personally is our priority. Job Title: Junior Laravel Developer We are looking for passionate and skilled Junior Laravel Developers who have a solid understanding of building scalable, secure, and efficient systems using the Laravel framework. In this role, you ll work alongside an experienced and qualified team, where you ll have the opportunity to share your knowledge, gain valuable experience, and grow your technical expertise. Primary Objectives: Strong understanding of PHP programming language. Proficiency in SQL databases, HTML, CSS, JavaScript, and jQuery. Solid understanding of the Laravel framework. Complete training and demos provided by senior team members and team leads. Strong problem-solving attitude. Clear understanding of core OOP (Object-Oriented Programming) concepts. Collaborate effectively with team members. Roles & Responsibilities: Focus on improving back-end development skills. Actively seek guidance and support from senior team members, especially if you're a fresher. Follow best practices in SQL database management and logic development. Coordinate with team members to meet development goals and timelines. Technical Skills You Should Have: Strong logical thinking and development skills. Time management and task management skills. Relationship management skills with both colleagues and clients. Ability to explain your work and development processes to team members. Proficient in PHP and its frameworks, particularly Laravel. Familiarity with web development tools such as GitHub, Bitbucket, StackOverflow, etc. Competent in using IDE tools like vsCode, PhpStorm, and Chrome. Strong knowledge of SQL databases, MySQL Workbench, WAMP server, and local development environments. Strong debugging skills for code troubleshooting. Key Expertise: Laravel, PHP, HTML, CSS, JavaScript, jQuery, GitHub, Bitbucket, vsCode, PhpStorm, SQL databases, MySQL Workbench, WAMP Server, local development environments. Qualifications: Bachelor s degree in Computer Science, Computer Engineering, B.Tech (CSE/IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E. (CE/IT), or a related field. Experience: 1 to 3 years of experience in PHP, Laravel, and backend development. Benefits: 22 Paid Leaves 5-Day Work Week Positive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)
Software Test Engineers
Optimumbrew
About Us At OptimumBrew, we are a dynamic team of thinkers, innovators, and problem solvers. Our group is made up of smart, passionate, and experienced individuals who are committed to excellence. We are designers who deliver results. Our team includes over 10 certified Quality Analysts, and OptimumBrew is a process-driven, adaptable, and people-centric company where your growth, both professionally and personally, is a top priority. Job Title: Quality Analyst We are seeking talented Quality Analysts who are eager to contribute to the development of scalable and secure functionality within our Quality platform. As a part of a team of seasoned professionals, you will have the opportunity to share knowledge, learn new skills, and play a crucial role in improving the quality of our products. Primary Objectives: Complete training sessions provided by senior team members and the Team Leader. Develop a strong understanding of the Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), and Agile Methodology. Review requirement specifications to identify gaps, assess testability, and determine testing implications. Create test plans, test scenarios, and test cases using TestLink. Execute test cases and document results in TestLink. Gain insight into the Bug Life Cycle and report bugs using Redmine. Continuously learn new testing methods and tackle new challenges. Roles & Responsibilities: Conduct testing for mobile applications and websites. Focus on enhancing the testing process and improving efficiency. Adhere to QA processes and follow guidelines set by the Team Leader. Develop test plans, requirement specifications, test scenarios, and test cases as directed by the Senior Test Lead/Team Leader. Execute test cases in line with the test plans. Perform various types of testing, including regression, integration, platform, performance, user acceptance, UI, and more, to ensure software stability. Report bugs and errors according to established procedures. Take responsibility for creating and executing test cases for new and updated products or components. Suggest improvements to testing processes. Contribute to improving application performance and product quality. Follow instructions from Senior QA and Team Leader to complete testing tasks. Provide daily progress reports to the Team Leader. Assist in training junior QA team members. Continuously update and improve technical skills and knowledge. Technical Skills You Should Have: Strong ability to learn new techniques and technologies quickly. Solid knowledge of SDLC, STLC, and Agile methodologies. Familiarity with the Bug Life Cycle. Experience with different types of testing, including regression, integration, smoke, sanity, black-box, usability, and alpha testing. Proficiency in creating test plans, requirement specifications, test scenarios, and test cases. Ability to translate business requirements into actionable test cases. Creativity and initiative to improve and optimize product test cases. Strong skills in identifying, isolating, and communicating bugs effectively. Proficiency with Redmine bug tracking tool. Excellent collaboration skills, working effectively with team members and other departments. Strong communication and critical thinking skills. Basic knowledge of automation testing is a plus. Key Expertise: Mobile App Testing Website Testing SDLC, STLC, and Agile Methodology Bug Life Cycle Regression, Integration, Smoke, Sanity, Black-box, Usability, Alpha Testing Test Plan Creation, Test Scenarios, and Test Cases Bug Tracking Using Redmine Qualifications: Bachelor s Degree in Computer Science, Computer Engineering, B.Tech (CSE/IT), BCA, MCA. Experience: 1 to 2 years of experience as a QA Tester. Benefits: 22 Paid Leave Days 5-Day Work Week Positive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Join us at OptimumBrew and be part of a forward-thinking, collaborative team that is committed to delivering top-tier quality! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT),BCA, MCA.
Business Analyst
Casepoint
About Casepoint Casepoint is a leader in eDiscovery solutions, providing powerful, secure, cloud-based capabilities. Trusted by top law firms and multinational corporations for their most critical cases, we ve been on an upward growth trajectory for nearly a decade. As we expand globally, we continue to foster a culture of team collaboration, open communication, and a work hard, play hard attitude. Current Openings: 2 positions available! Job Overview We re looking for a self-motivated Business Analyst with experience in Agile methodology to join our growing product team. In this role, you ll serve as the bridge between stakeholders and our product team, translating functional requirements into technical specifications. This is an exciting opportunity for someone who thrives in a collaborative environment and is passionate about driving solutions from concept to execution. Key Responsibilities As a Business Analyst, you will: Analyze Business Systems: Review, evaluate, and understand the needs of the business and users. Create & Validate Functional Documents: Develop workflow charts, diagrams, functional specifications, output requirements, and formats. Define Scope & Objectives: Ensure that business strategies align with the system requirements and deliverables. Facilitate Design Sessions: Work with the implementation team to define and refine solutions. Deliver System Design Elements: Provide key deliverables such as data migration rules, business rules, wireframes, and more. Understand Stakeholder Needs: Collaborate with multiple stakeholders to ensure all requirements are met. Negotiate Requirements: Act as the facilitator for negotiating and aligning requirements among various stakeholders. Analyze Business Processes: Identify current and future state business processes, helping stakeholders envision the future. Document Specifications: Create critical documents, including Business Requirement Documents (BRD), Functional Specifications (FSD), Software Requirement Specifications (SRS), and Use Case specifications. Required Skills & Experience To be successful in this role, you should have: 2 to 4 years of experience in business analysis. Strong business and functional understanding of systems and processes. Excellent problem-solving and solution definition skills. Fluency in both oral and written communication. Experience in business case development and stakeholder management. Familiarity with modeling techniques and methods. Proven negotiation skills to manage conflicting requirements effectively. At Casepoint, we believe in the power of a great culture. By fostering a nurturing environment, we ensure that our team members feel valued and empowered to grow. We reward talent with competitive compensation and provide opportunities for career development and advancement. Location This position is based in Surat, India. If you are passionate about business analysis, problem-solving, and creating impactful solutions in a fast-paced, collaborative environment, we d love to hear from you! Apply now and become a part of the Casepoint team!
Sr. Seo Executive
Optimumbrew
About Us At OptimumBrew, we are a team of curious minds, passionate problem-solvers, and collaborative innovators. We're more than just a company we're a league of superheroes with a shared mission to make things happen. Our strength lies in the diverse skills of our 10+ certified Digital Marketing Executives. At OptimumBrew, your growth is our priority, and we re committed to nurturing both your professional journey and personal development. Position: Senior SEO Executive We are on the lookout for a creative and driven Senior SEO Executive to join our dynamic team. If you're passionate about the world of digital marketing and love optimizing strategies for growth, we want you on board. As a part of OptimumBrew, you ll work alongside a team of experts who are eager to learn, collaborate, and grow together. What You ll Do: Drive Digital Success: You ll lead the planning, implementation, and monitoring of digital marketing campaigns across a variety of channels, ensuring that they align with our goals and drive business growth. Master the Art of SEO: Develop and execute innovative SEO strategies to enhance organic search rankings and ensure visibility across major search engines. Champion Social Media: Shape our social media strategy, creating content that resonates with audiences and builds brand presence across platforms. Boost Blog & Content Marketing: Lead our blog marketing initiatives to drive traffic, engagement, and conversions. Affiliate Marketing Guru: Manage affiliate marketing efforts, strengthening relationships and optimizing performance. Optimization Leader: Guide content optimization and collaborate with teams to improve website and campaign performance. Email Marketing: Take charge of email marketing campaigns, including template design, list-building, and driving results through Mailchimp. Measure and Optimize: Continuously analyze, measure, and report on campaign performance, adjusting strategies to achieve better results. Collaborate and Inspire: Work hand-in-hand with internal teams to ensure seamless execution of strategies and contribute to the overall vision. Skills You Bring to the Table: Digital Marketing Expertise: You have a deep understanding of SEO, social media marketing, and affiliate marketing, with hands-on experience executing impactful campaigns. Content Strategy: You re not just a digital marketer; you re also a creative force, crafting blog posts and content that resonate with your audience. Technical Savvy: You are proficient in digital tools, including SEO software, Mailchimp, and content management systems. Communication: You communicate your ideas clearly and effectively, both within the team and to clients. Analytical Mindset: You thrive on analyzing data and turning insights into action that drives measurable results. Preferred Expertise: Proficient in MS Excel, MS Word, and PowerPoint. Qualifications: A degree in Digital Marketing (BBA/MBA) or equivalent certification. A solid 2+ years of hands-on experience in the digital marketing space. Work-Life Harmony: Enjoy 22 paid leaves, a 5-day work week, and flexible working hours. Employee Well-being: Comprehensive health insurance, life insurance, and a pension scheme. Growth & Recognition: A culture that supports personal and professional development, including yearly picnics, annual sports day, monthly events, and celebrations during festivals. A Thriving Company Culture: Work in a positive, growth-focused, and team-oriented environment where your contribution is valued. We re excited to see how you can bring your digital marketing expertise to OptimumBrew and help us continue our journey of growth and innovation. Ready to join our superhero team? Let s make it happen! Qualification : BBA/MBA in Digital Marketing or equivalent Course or Certificate in Digital Marketing
Ai/ml Engineer
Optimumbrew
About Us We have a team of listeners, questioners, and collaborative problem-solvers. The team is smart, passionate, experienced, and polished. We are designers who get things done. OptimumBrew is known as a process driven, adaptive and human-first company, where your Growth is valuable to us, both professionally and personally. Job Description We are looking for talented AI/ML Solutions Engineer who are passionate and know-how the process of building scalable and secure functionality on top of the technology platform. You will be associated with a qualified and experienced pool of people with whom you will build correlations by sharing your experience and growing your capabilities. Primary Objectives Rapidly Implement State-of-the-Art AI and Machine Learning Models to Enhance Graphic Design and Marketing Solutions Roles & Responsibilities Model Selection: Choose and evaluate pre-trained AI models for specific tasks. Data Preparation: Work with data teams to ready data for model training. Algorithm Tuning: Fine-tune and optimize machine learning algorithms. System Integration: Embed AI components into existing software solutions. Testing: Validate the performance and efficacy of AI implementations. Performance Monitoring: Use analytics to track AI feature performance and make adjustments. Documentation: Briefly document the development process and algorithms used. Technical Skills You Should Have Python Programming: Proficiency in Python, commonly used for AI and machine learning projects. Machine Learning Frameworks: Experience with TensorFlow, PyTorch, or scikit-learn. Data Manipulation: Skills in data cleaning, transformation, and preparation using tools like Pandas or SQL. Software Development: Strong foundational skills, including version control, debugging, and testing. API Integration: Experience with RESTful APIs or similar technologies for integrating machine learning models. Cloud Computing: Familiarity with platforms like AWS. Data Visualization: Basic skills in data visualization tools for analyzing data and model performance. Statistical Analysis: Understanding of statistical methods for evaluating models and performance. Teamwork & Communication: Ability to collaborate effectively in cross-functional teams and communicate technical concepts. Continuous Learning: Willingness to stay current with advancements in AI and machine learning. Key Expertise Python, AI and machine learning Frameworks(TensorFlow, PyTorch, or scikit-learn), RESTful APIs, AWS, Qualification Bachelor s Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT) Experience 1 to 5 years of experience in in the technological role. Benefits 22 Paid Leaves 5 Days Working Good Company Culture Health Insurance Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Salary on time Yearly Picnic Annual Sports Day Monthly Events Festival Celebrations Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)
Seo Executives
Optimumbrew
About Us At OptimumBrew, we are a team of listeners, questioners, and collaborative problem-solvers. Our team is smart, passionate, experienced, and polished. We are designers who get things done. Our league of superheroes includes 10+ certified Digital Marketing Executives. OptimumBrew is known as a process-driven, adaptive, and human-first company, where your growth both professionally and personally is a top priority. Job Title: SEO Executive We are looking for talented SEO Executives who are passionate about building scalable and secure digital marketing strategies. You will work alongside an experienced team, sharing your knowledge and learning from others while growing your capabilities. Primary Objectives: Manage all SEO tasks and develop optimization strategies to improve the company s search engine rankings. Conduct keyword research and implement SEO strategies across the company s website and marketing materials. Set measurable goals to track and improve marketing efforts. Monitor SEO performance metrics daily or weekly to assess the effectiveness of strategies. Roles & Responsibilities: Perform on-page SEO tasks, such as website analysis, keyword analysis, URL optimization, etc. Manage off-page SEO activities like article submission, blog submission, content sharing, link building, classified postings, business listings, blog commenting, and forum posting. Understand and implement SEO schema markups and their usage. Use various tools to perform keyword research and identify the best business terms for clients. Provide SEO analysis and recommendations in coordination with website structure and content. Optimize websites and content to improve search engine rankings through organic search, adhering to SEO guidelines. Build high-quality backlinks for the site. Stay updated with search engine algorithms and ranking methods, including Google algorithm updates. Generate weekly reports and performance analyses. Work effectively with MS Excel, MS Word, and PowerPoint to track SEO performance and create reports. Technical Skills You Should Have: Off-page SEO activities (link building, content sharing, etc.) On-page SEO tasks (keyword analysis, content optimization) Social media marketing strategies Storytelling through content creation Creative content writing Basic graphic designing skills Key Expertise: MS Excel, MS Word, and PowerPoint. Qualification: BBA or MBA in Digital Marketing or a related field. Certification in Digital Marketing. Experience: 0 to 1 year of experience in SEO. Benefits: 22 Paid Leaves 5-Day Work Week Positive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Qualification : BBA or MBA in Digital Marketing or equivalent , Certificate in Digital Marketing
Ai Prompt Enineer
Enacton Technologies Private Limited
Job Description We are looking for a highly motivated and talented AI Prompt Engineer to join our team. This role is ideal for fresh graduates who are passionate about artificial intelligence, natural language processing, and creating engaging and effective prompts. As an AI Prompt Engineer, you will work closely with our AI development team to design, test, and refine prompts that improve the performance and usability of our AI systems. development of a portfolio management NFT customer-facing solution. The developer has to have worked with analytics and finance solutions and knows how to work with hundreds of millions of records. The responsibilities will include integrating new NFTs into the already build the solution and enhancing the code and infrastructure as the solution scales to new NFT markets. The developer will be tasked with exploring new NFTs and integrating them into our NFT portfolio management platform. Key Responsibilities as an AI Prompt Engineer Work with the Developers, Project Management team to understand project goals and requirements. Design, develop, and refine effective prompts for various AI applications, ensuring clarity and relevance. Test and evaluate prompts to measure their performance and impact on AI systems. Iterate and improve prompts based on feedback and performance data. Stay updated with the latest trends and advancements in AI and natural language processing. Contribute to the documentation and training materials for AI systems. Requirements for an AI Prompt Engineer Bachelor s degree in computer science, information technology, or a similar field. Strong understanding of artificial intelligence concepts and natural language processing. Excellent problem-solving skills and attention to detail. Proficiency in programming languages such as Python. Basic knowledge of machine learning frameworks and tools. Strong communication skills, with the ability to convey complex technical information clearly and concisely. Ability to work collaboratively in a team environment. Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Exposure to asynchronous working Experience in Agile/Scrum software development practices with effective use of project management tools. Creative and efficient problem solver Keep abreast of new trends and best practices in web development Strong critical and logical thinking. Creative and efficient problem solver You have a very high chance of grabbing this position: Experience with AI/ML projects or coursework. Familiarity with prompt engineering and chatbot development. If you take initiative and work independently. Understanding of data analysis and visualization techniques. Enthusiasm for continuous learning and professional development. Qualification : Bachelors degree in computer science, information technology, or a similar field.
Software Engineer (.net Mvc / Core)
Casepoint
About Casepoint Casepoint provides robust, secure, cloud-based eDiscovery solutions that empower leading law firms and multinational corporations to manage their largest matters with confidence. With nearly a decade of rapid growth, we re continuing our global expansion and are looking to add talented individuals to our team. At Casepoint, we value team collaboration, a work-hard, play-hard mentality, open communication, and kindness these core values define our culture. Number of Positions Currently Vacant: 30 Job Overview As a Software Engineer at Casepoint, you'll be the driving force behind the design, development, testing, and maintenance of software systems that help run our business smoothly. You ll work on high-quality software solutions that directly impact customer satisfaction and company efficiency. This isn t just about writing code it s about solving real-world problems and enhancing service through innovation. Key Responsibilities As a Software Engineer, your responsibilities will include: Customer Issue Ownership: Take full responsibility for customer issues reported, ensuring they are resolved efficiently. Troubleshooting & Diagnosis: Research, diagnose, and troubleshoot problems at a detailed level to provide accurate solutions. Development & Testing: Develop and test software modules based on specific requirements and deadlines. Customer Support: Provide customer support in a shift rotation to ensure timely issue resolution. Follow Coding Standards: Ensure adherence to organization coding standards and technical design. Version Control: Use TFS to Check-In/Check-Out code and update the status regularly. Technical Documentation: Prepare clear and concise technical documentation for resolved requests. Issue Escalation: Follow standard escalation procedures for unresolved issues, ensuring internal teams are engaged for timely resolutions. Team Knowledge Sharing: Share and transfer knowledge within the team for continuous improvement. Reporting: Provide daily activity reports to the Reporting Manager and adhere to organizational procedures. Required Skills & Experience To excel in this role, you should have: 1 to 5 years of experience in software development. Proficiency in ASP.NET, MVC, .NET Core, and C#. Experience with MS SQL Server, JavaScript, jQuery, AngularJS, and Web API. Knowledge of PGSQL, and Kendo UI is a plus. Ability to troubleshoot, analyze and resolve issues with a detail-oriented approach. Strong communication skills to interact with customers and internal teams effectively. Compensation & Culture At Casepoint, we believe that an excellent culture creates an excellent product. We recognize the hard work and talent of our team members and ensure they are supported in a nurturing environment that fosters collaboration. We reward talent with competitive compensation and provide career empowerment opportunities for growth. Job Location Surat, India Apply today and help us build the next generation of eDiscovery solutions!
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