Technical Support Engineer II Jobs in Pune

AI Platform Engineer II Location: Pune Overview At Rapid7, we are looking for an AI Platform Engineer to help us build production-ready, agent-based AI experiences on Google Cloud (Vertex AI) and OpenAI platforms. You will be directly responsible for developing and shipping features such as AI agents, tools, and lightweight UIs that plug into our internal systems and data, driving productivity improvements across the company. As part of the AI Platform team, you will be involved in designing, implementing, and refining AI models and tools that integrate seamlessly with enterprise systems, while ensuring reliability, security, and scalability. Key Responsibilities Agentic Development with Vertex AI: Design and implement multi-step agents using Vertex AI (Agent Builder / Gemini), incorporating agent behaviors such as tool use, memory, and evaluation loops to create intelligent, autonomous workflows. MCP & Tool Integrations: Develop Model Context Protocol (MCP) connectors and API integrations that enable agents to interact with enterprise systems while maintaining least-privilege access and security standards. RAG & Data Grounding: Implement retrieval-augmented generation (RAG), utilizing vector stores, embeddings, and schema-aware prompts, while ensuring agents produce accurate and auditable outputs through robust guardrails. Vertex-based UI for Agents: Prototype intuitive chat interfaces and task UIs, including features like session history, tool invocation panels, and feedback widgets. Embed AI agents into existing internal applications to streamline workflows and improve user experience. Integration & Data Access: Connect AI agents to internal APIs and enterprise data sources (e.g., BigQuery, REST APIs, webhooks) using Google Cloud tools, ensuring smooth data access and system integration. Quality & Telemetry: Define key performance indicators (KPIs) such as quality, latency, and cost-efficiency for AI-powered features. Implement logging, monitoring, and observability to track performance and run structured experiments to improve agent behavior and outcomes. Requirements Experience 2 3 years of hands-on experience in software or AI application engineering, with a focus on creating and deploying custom AI agents, particularly using Gemini / Vertex AI Agent Builder. Technical Skills Proficiency with Google Cloud (Vertex AI, BigQuery, Cloud Run/Functions) and at least one large language model (LLM) API (e.g., OpenAI or Gemini). Experience building small end-to-end features, including backend APIs, agent logic, and basic UI for demos and production environments. Familiarity with agent frameworks such as LangGraph or LangChain, and common agent patterns like tool use, planning, and memory management. Knowledge of retrieval-augmented generation (RAG), including chunking, embeddings, and retrieval, along with prompt testing and evaluation. Collaboration Skills Ability to work cross-functionally with security, data, and application teams to ensure safe and efficient deployment of AI-driven solutions. Nice to Have Experience with GCP IAM, secrets management, and enterprise compliance considerations. Familiarity with Vertex AI Search, vector databases, or event/webhook architectures. Interest in emerging AI standards, MCP, responsible AI practices, and optimization for cost/performance. About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, industry, and communities. We empower our employees to challenge the status quo and drive transformative change. With over 11,000 customers relying on us for cybersecurity protection, we continue to innovate and solve some of the most challenging problems in the industry. Security and Compliance Rapid7 is committed to safeguarding our customers' security. All employees uphold the highest standards of security and privacy, ensuring sensitive information is protected and compliance with relevant regulations is maintained.

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Lead Salesforce Engineer Location: Pune About Rapid7 Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India, we are excited to grow our internal Application Engineering team. As a Salesforce Engineer, you will work alongside a global team to deliver best-in-class Salesforce solutions that meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you ll be proficient in both declarative configurations and advanced Apex coding. This is a unique opportunity to be one of the first hires for Rapid7 in India as we support our growth strategy in a culture that encourages innovation and continuous learning. About the Role As a Salesforce Engineer, you will design, develop, and support Salesforce solutions on Sales and Service Clouds. Working closely with other Salesforce team members, application owners, IT departments, and business stakeholders, you will deliver solutions that meet both technical and business requirements. Key Responsibilities Salesforce Administration: Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. Oversee system health, user permissions, profiles, workflows, and security settings. Implement and maintain changes using declarative tools such as Process Builder, Flow, and Validation Rules. Apex Development: Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC). Collaborate with senior developers and architects to design scalable solutions. Troubleshoot, optimize, and debug Apex code to ensure performance and stability. Unit Testing: Develop and maintain unit tests for custom Apex code, ensuring test coverage aligns with Salesforce best practices. Conduct comprehensive testing of code changes and strive for zero defects while optimizing test performance. CPQ (Configure, Price, Quote): Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules. Troubleshoot CPQ-related issues and provide support for streamlining the quoting process. Collaboration and Support: Work with business analysts and other team members to gather requirements and deliver solutions. Maintain comprehensive documentation for configurations, workflows, code, and other technical solutions. Release Management: Utilize Gearset for deployment and release management, ensuring smooth Salesforce code and configuration deployments across multiple environments. Plan, execute, and document deployment processes, ensuring error-free releases through automated validation and rollback strategies. Jira Integration and Task Management: Use Jira for task management, project tracking, and collaborating on development sprints. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with IT regulations and auditing standards. Follow change management policies and procedures for implementing configurations, scripts, and integrations, ensuring all changes are properly tested, documented, and approved. Skills and Qualifications Experience & Certifications 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Salesforce Certifications (ADM 201, ADM 211, Platform Developer I and II) are highly desirable. Strong experience with Salesforce integrations, APIs, and external systems. Experience using Jira for task and project management in an Agile environment. Hands-on experience with Gearset for deployment and release management in Salesforce. Technical Skills Expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Strong knowledge of Salesforce CPQ features and pricing rule configuration. Ability to write efficient, scalable unit tests for custom Apex code. Familiarity with Git and version control practices. Soft Skills & Attributes Strong analytical and problem-solving skills. Excellent communication skills, with the ability to work remotely with a global team. Detail-oriented with the ability to manage multiple tasks concurrently. Preferred Qualifications Experience working with global teams, especially in an Agile framework. Knowledge of Salesforce integrations (e.g., REST, SOAP APIs) and third-party tool integrations. Experience with Salesforce Data Loader, Change Sets, and Salesforce DX. Security and Compliance At Rapid7, we prioritize security and privacy. All employees are expected to adhere to the highest standards of security, ensuring the protection of sensitive information and compliance with applicable regulations.

Technical Project Manager-II Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver innovative AI agents and enterprise solutions that transform businesses in unimaginable ways. Our software engineering and ERP teams empower startups and enterprises to harness AI s full potential, automate complex workflows, and drive revenue growth. We pride ourselves on a culture of innovation, speed, and collaboration. As one of the fastest-growing companies in the AI space, we seek talented professionals who are passionate, driven, and ready to make an impact. About the Role As a Technical Project Manager-II, you will lead the successful delivery of complex technical projects from conception through deployment. Your role includes managing cross-functional teams, defining project scopes, creating timelines, allocating resources, and ensuring projects meet customer requirements on time and within budget. You will bridge communication between technical teams and stakeholders, proactively resolving issues to keep projects on track. Key Responsibilities Lead end-to-end delivery of GenAI/LLM-based software solutions across diverse business functions. Understand customer needs, translate them into technical requirements, and negotiate priorities. Build and nurture a strong engineering culture focused on respect, empathy, and best practices. Collaborate with principal engineers across Calfus locations to develop best-in-class products. Manage project scope, timelines, resources, and risks to ensure timely delivery. Facilitate communication between stakeholders and technical teams. Support engineering teams by addressing challenges and helping unblock technical issues. Apply Agile, Scrum, or other development methodologies effectively. Utilize project management and development tools (Jira, Git, Jenkins, Docker, etc.). Leverage cloud technologies (AWS, Azure) and understand system architectures. What We Expect From You 6+ years of relevant project management experience, with 5+ years in technical or IT environments. Proven success managing complex, multi-team software projects, especially involving AI/ML or GenAI/LLM solutions. Strong programming knowledge in one or more: Node.js, Java, Python, React.js, Angular. Deep understanding of software development life cycles and methodologies (Agile, Scrum, Waterfall). Experience with cloud architectures and deployment pipelines (DevOps, CI/CD). Excellent communication skills to engage technical and non-technical stakeholders. Ability to drive decision-making based on data and insights. Proficient with project management tools like Jira, MS Project, Asana, etc. Bonus Skills Certifications such as PMP, ScrumMaster or equivalent. Hands-on experience with DevOps and continuous integration/deployment practices. Familiarity with data pipelines from ingestion to dashboards is a plus. Benefits Comprehensive medical, group, and parental insurance. Gratuity and provident fund contributions. Wellness programs and birthday leave. Inclusive, fast-paced culture that values innovation and diversity. Equal Opportunity Statement Calfus Inc. is committed to creating an inclusive workplace where everyone regardless of background, identity, or experience has the opportunity to thrive. We celebrate diversity and encourage all qualified candidates to apply.

Job Title: Software Engineer Test II Location: Pune Company: TraceLink Experience: 3 4 Years Company Overview: At TraceLink, our mission is to protect patients by transforming the pharmaceutical supply chain through digital innovation. Our powerful Opus Platform and comprehensive suite of software solutions enable the industry to achieve greater compliance, visibility, and collaboration minimizing disruptions in medicine availability globally. Founded in 2009, TraceLink now operates across 8 global offices with 800+ employees, serving 1,300+ customers in over 60 countries. Recognized as an industry leader by Gartner, IDC, and for our company culture by Comparably, we continue to lead the way in life sciences supply chain innovation. Position Overview: We are seeking a skilled and detail-oriented Software Development Engineer in Test (SDET) to join our Pune-based team. As Software Engineer Test II, you will play a key role in developing and executing automated testing tools and frameworks, contributing to the quality and reliability of TraceLink s platform and applications. Key Responsibilities: Design, build, and maintain automation frameworks for functional, performance, and integration testing Execute automated and manual tests on the TraceLink platform and applications Build and extend tools for automated testing that simulate real-world transaction volumes (millions per day) Interface testing tools programmatically with TraceLink s platform and APIs Prepare clear, concise defect reports that aid quick reproduction and resolution Verify bug fixes and ensure test coverage for new features and defect resolutions Collaborate closely with development teams to incorporate testability into design and architecture Perform performance testing to identify bottlenecks and ensure system scalability Create testing tools usable by non-developers to promote broader adoption across QA Stay up-to-date on the latest testing technologies and best practices to improve test coverage and efficiency Provide high-level technical insights and contribute to continuous improvement of testing processes Respond to and handle support requests related to testing and test environments Qualifications: Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field 3 4 years of experience in software testing and test automation Proficiency in Java, Eclipse, Ant or Maven, and Unix/Linux Strong experience with test automation frameworks like TestNG or Pytest Experience testing web-based applications, Web Services, and REST APIs Proven experience in creating and executing formal test plans, test data, and configurations Familiarity with performance testing and identifying performance bottlenecks Good understanding of data structures and algorithms (DSA) Lists, Maps, Sets Experience in ETL processes and SQL scripting Strong debugging and analytical skills Ability to work in fast-paced, collaborative environments Preferred/Bonus Skills: Experience with cloud platforms, especially AWS Familiarity with running and maintaining cloud-based enterprise applications Exposure to the pharmaceutical or life sciences industry If you re passionate about automation, quality, and building tools that scale with complex systems, TraceLink offers a collaborative environment where you can make a real impact on patient safety worldwide. Qualification : Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, or related field

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position Title: Presales Engineer Location: Pune Experience: 5+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. Accops provides secure workspace access, virtualization, and Zero Trust-based solutions for modern digital workforces. Role Overview: We are seeking an experienced Presales Engineer to support solution consulting, technical sales engagements, and partner enablement. The ideal candidate should bring strong technical expertise, excellent communication skills, and leadership capabilities to guide customers and partners through the technical evaluation and solution design process. Key Responsibilities: Gain certification in Accops products and maintain up-to-date product knowledge Deliver compelling technical presentations and conduct interactive demos (on-site and remote) Lead and manage pre-sales account teams, ensuring project alignment and timely delivery Engage in solution design, sizing, and deployment planning for Accops and third-party products Prepare comprehensive competitive analysis and technical architecture documents Build and maintain a high standard of pre-sales and post-sales support Contribute to the knowledge base, including articles, tutorials, FAQs, and best practices Manage and respond to customer queries promptly, ensuring high satisfaction Provide technical training to partner sales and presales teams Draft and define the Statement of Work (SoW) for implementation teams Stay updated with market trends, product developments, and competitive offerings Collaborate closely with the Sales Account Manager to map customer needs to the best-fit solution Communicate both technical and business benefits of solutions to varied stakeholders Mandatory Technical Skills: Proven team management experience: mentoring, motivating, and aligning with business goals In-depth technical understanding of: Operating systems: Windows, Linux (Ubuntu, Red Hat, Debian) Networking: DNS, DHCP, routing, VPNs, Active Directory, directory services, SAML, SSL, HTTPS Security technologies: Firewalls, VPN, ZTNA, CASB, SASE, Identity Federation Hands-on knowledge of at least one desktop virtualization platform: Citrix Apps & Desktop, VMware Horizon, Windows Virtual Desktop (WVD), MS RDP Experience in solution architecting and capacity planning Ability to translate customer requirements into solution architectures Strong grasp of real-world product benefits and limitations Good to Have: Presales experience in a startup environment (VDI, VPN, MFA, MDM, Azure, AWS) Prior experience with Accops products Experience in executive-level customer interactions Working knowledge of Windows Server, Windows 10, and RDS licensing Behavioral Competencies: Strong verbal and written communication skills Demonstrated leadership and initiative Clear and structured thinking and problem-solving approach High level of accountability and ownership Proactive and self-motivated with a logical bent of mind Adaptable and able to thrive in dynamic environments Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Senior Engineer Projects Location: Pune Role Overview As a Senior Engineer Projects, you will lead the mechanical engineering design and documentation efforts for projects from start to finish. Your responsibilities include reviewing customer specifications, finalizing basic designs (P&IDs, GA drawings, BOM), performing piping and structural analyses, and coordinating with vendors and internal teams. You will ensure quality compliance, support procurement through technical evaluations, engage with customers for clarifications and deviations, and oversee project progress through to successful handover. Purpose of the Role Deliver high-quality mechanical engineering design and project execution aligned with customer requirements and industry standards. Key Responsibilities Review customer specifications and inputs to define project scope Generate and manage project documentation and drawings Lead engineering design activities and finalize project basic designs including P&IDs, mechanical equipment layouts, GA drawings, and bills of materials Perform piping and structural analysis; coordinate with designers and engineers to implement design changes Engage with customers through kickoff meetings, query resolution, and deviation management Ensure quality compliance of project documentation and maintain quality records Prepare enquiry datasheets and material requisitions for long lead mechanical items Evaluate vendor technical bids and review vendor drawings and documents Manage sub-vendors through follow-ups, design reviews, and escalation handling Monitor mechanical work progress and report project status and scope variations to project managers Prepare as-built documentation and coordinate project handover to services Perform engineering calculations including pressure drop, head loss, pipe wall thickness, and lifting lug design Provide technical engineering support to E&I, Quality, Purchasing, and Project Management teams Participate in internal and external audits and project kickoff meetings as needed Eligibility & Qualifications Bachelor s degree in Mechanical Engineering Minimum 4 years of experience in piping, oil & gas, or process industry projects Strong knowledge of oil & gas equipment, instruments, piping, and structural systems Familiarity with industry standards such as ASME, ANSI, API, API MPMS, ISO related to oil & gas measurement services Experience with piping and structural welding and non-destructive testing methods Good experience in meter and prover sizing Proficiency in stress analysis using CAESAR-II, STAAD, or equivalent tools Excellent analytical, communication (verbal & written), and drawing skills (AutoCAD/MicroStation) Proficient in Microsoft Office Suite Results-driven, decisive, and capable of delivering innovative solutions Qualification : Bachelors degree in Mechanical Engineering

Job Title: Mechanical Engineer (BIM) Location: Pune Experience: 1 5 Years Qualification: B.E./B.Tech in Mechanical Engineering or Diploma in Mechanical Engineering Role Overview: We are seeking a highly motivated Mechanical Engineer (BIM) with hands-on experience in Revit MEP and BIM coordination to join our Pune-based team. The ideal candidate will work on a variety of domestic and international projects, handling mechanical services modeling, coordination, documentation, and BIM standards compliance across all stages of the project lifecycle. Key Responsibilities: Review project specifications and technical documents to support BIM execution. Assist in Revit model setup and input data validation. Perform mechanical services modeling using Autodesk Revit MEP and ensure coordination with architecture, structure, electrical, and other disciplines. Support creation of Revit content, parametric families, and detailed mechanical models including HVAC, plumbing, and fire protection systems. Manage project tasks, allocate daily responsibilities, and ensure timely delivery of project milestones. Participate in internal team discussions and client coordination meetings. Create, review, and QA/QC mechanical drawings, fabrication/shop drawings, and builder s work/spool drawings. Conduct clash detection and coordination using tools like Navisworks, BIM 360, BIMTrack, or Revizto. Perform BOQ and quantity take-offs, and contribute to drawing documentation and sheet setup. Adhere to client-specific BIM standards and ensure quality across all project deliverables. Provide technical support and feedback throughout different project phases. Required Skills & Experience: Mandatory: Proficiency in Autodesk Revit MEP and Autodesk Navisworks. Familiarity with AutoCAD is an added advantage. Working knowledge of pipe and duct sizing, pressure drop, and basic mechanical design calculations. Experience working in Common Data Environments such as BIM 360, Bluebeam, Dropbox, or ProjectWise. Hands-on experience with clash coordination tools like BIMTrack, Revizto, or BIM 360 Issues. Experience across diverse project types including residential, commercial, institutional, healthcare, transportation, and data centers. Prior experience with international projects is essential. Strong understanding of Revit modeling tools, including views, sheets, schedules, filters, and family creation. Ability to work on fabrication models, perform hanger/support modeling, and generate shop and spool drawings. Proficiency in mechanical services coordination and QA/QC review of 3D models and documentation. Knowledge of project phases and required deliverables at each stage. Soft Skills & Attributes: Strong oral and written communication skills. Ability to manage and prioritize multiple tasks in a fast-paced environment. Proactive, self-motivated, and adaptable to changing project requirements. Positive attitude with excellent teamwork and interpersonal skills. Professionalism in communication with team members, clients, and stakeholders at all levels. Qualification : B.E./B.Tech in Mechanical Engineering or Diploma in Mechanical Engineering

Position: Senior Officer / Senior Engineer (MG4) Location: Pune Experience: 3 to 5 years Job Description: The Senior Officer / Senior Engineer will be responsible for engineering tasks related to customized design, matching, and development of technical systems tailored to prime movers for specific marine applications. The role requires working closely with tender requirements and inputs from customers and marketing teams. Key Responsibilities: Perform detailed design work using CREO software to develop customized solutions. Release application codes, technical drawings, and specifications necessary for manufacturing and procurement once orders are awarded. Provide technical support by preparing and updating part specifications and details for parts development and procurement teams. Support assembly and testing teams with relevant technical specifications and part creation/updation. Maintain and update documentation in compliance with Integrated Management System (IMS) requirements. Required Skills & Experience: 3 to 5 years of experience in engineering design, preferably in marine or related heavy engineering domains. Proficiency in CREO CAD software for detailed design work. Strong understanding of product lifecycle, from design to manufacturing support. Good documentation and compliance management skills, especially related to IMS standards. Ability to collaborate effectively with cross-functional teams including marketing, procurement, assembly, and testing.

Position: Sr. Engineer / Deputy Manager / Sr. Deputy Manager EIC Sales (Infra Projects) Experience: 3 8 Years Location: Pune Employment Type: Full-Time Role Overview We are seeking a results-oriented sales professional with experience in infrastructure projects and electronic industrial components. The ideal candidate will be responsible for developing government and contractor accounts, building strategic relationships, and driving sales growth through effective planning and execution. Key Responsibilities Maintain clear and consistent communication with the reporting manager; execute visit plans aligned with customer potential. Identify and develop a pipeline of prospective government departments and contractors through strategic account planning. Conduct regular sales calls to introduce products, applications, and new solutions to clients. Monitor and report on competitor activities, pricing strategies, and new product launches, sharing actionable insights with management. Develop and implement an annual sales plan aligned with company objectives and key customer accounts. Engage directly with government officials at all levels to promote products and solutions; distribute promotional materials and product literature. Provide timely and accurate reporting on daily activities, weekly plans, competitor actions, and market trends to support decision-making. Conduct technical sales calls, design consultations, and troubleshooting sessions with support from internal engineering teams. Coordinate high-impact visits and presentations to key accounts involving senior management. Propose innovative ideas to enhance sales meetings, client engagement, and training seminars. Ensure compliance with company policies, budgets, and standards of professionalism. Candidate Profile 3 8 years of experience in B2B or institutional sales, preferably with infrastructure or industrial electrical components. Strong understanding of government procurement processes and contractor relationship management. Strategic thinking with strong planning, reporting, and execution skills. Excellent communication and interpersonal abilities. Willingness to travel as required for client meetings and project discussions. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Position: Automation Engineer Mechatronics Location: Pune, Maharashtra, India Employment Type: Full-Time Company: RENATA Precision Components Pvt. Ltd. Industry: Plastic Injection Moulding Automotive & Allied Sectors Experience Required: 5 9 years Company Overview RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, serving the automotive and other precision-demanding sectors. With a commitment to innovation and reliability, we deliver engineering excellence through advanced manufacturing technologies. Position Overview We're looking for a skilled and motivated Automation Engineer Mechatronics to lead the development, implementation, and optimization of Special Purpose Machines (SPMs) and automation systems. The ideal candidate will play a key role in evaluating project feasibility, managing technical documentation, vendor coordination, PLC and robot programming, and providing ongoing support for production and maintenance teams. Key Responsibilities Evaluate new project requirements and propose appropriate automation technologies. Participate in cross-functional team (CFT) and customer meetings to define project scope. Prepare and manage technical documents such as concept designs, time plans, and PFMEAs. Identify suitable vendors, issue RFQs, and evaluate quotations. Oversee project timelines from concept through commissioning and handover. Train production and maintenance teams for effective handling of new machines. Provide troubleshooting and maintenance support for SPMs and automation equipment. Identify process improvement opportunities and implement Kaizen initiatives. Qualifications Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering. 5 9 years of relevant experience in automation engineering and SPM development. Technical Skills Required PLC Programming: Siemens, Delta, Mitsubishi. Robot Programming: ABB, Fanuc, Wittmann, Star, Epson, Yaskawa. Hands-on experience in SPM development, maintenance, and troubleshooting. Additional Skills Strong technical, supervisory, and project management skills. Proficiency in MS Office (Word, PowerPoint, Outlook, Internet). Resourceful, self-motivated, and results-oriented with the ability to multitask effectively. Be part of a forward-thinking team at RENATA, where engineering, innovation, and quality converge. If you're passionate about automation, thrive in a fast-paced environment, and are eager to make a tangible impact on advanced manufacturing systems, we invite you to grow with us. Qualification : Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering

Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.

Senior Technical Support Engineer Location: Pune, India (On-site, Viman Nagar) Experience: 3+ years Job Type: Full-Time About the Role As a Senior Technical Support Engineer, you will be the frontline for Level 1 and 2 support, handling complex technical issues related to our flagship product, Scalefusion. You will collaborate with internal teams, manage ticket lifecycles, and ensure high customer satisfaction through timely and effective issue resolution. Key Responsibilities Provide chat, email, and on-demand phone support for Scalefusion users. Investigate and troubleshoot reported technical issues across multiple platforms. Collaborate with internal teams for issue resolution and keep customers updated on progress. Maintain excellent customer experience by responding promptly and professionally. Diagnose and solve application issues related to Mobile Device Management (MDM). Reproduce customer environments on various devices to replicate and fix issues. Required Skills and Experience Minimum 3 years supporting MDM solutions, specifically Google Android and Apple iOS platforms. Hands-on experience with Android Enterprise and knowledge of legacy-to-Android Enterprise migrations. Proficient in managing device configuration, compliance, and security policies. Experience with Auto-pilot components and collaboration tools like Active Directory (AD), Exchange, and Office 365. Familiarity with scripting languages such as PowerShell and Bash. Strong problem-solving skills and ability to work independently or in teams. Excellent verbal and written communication skills. Ability to plan and prioritize workload efficiently while meeting service standards. About ProMobi Technologies ProMobi Technologies is a rapidly growing, bootstrapped SaaS company dedicated to empowering businesses with world-class software solutions. Our flagship products include Scalefusion (Unified Endpoint Management), NuovoPay (Device Financing Risk Management), and NuovoTeam (Push-to-Talk & Team Communication).

About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and alumni from IIT Bombay. We specialize in helping startups build innovative products by leveraging the latest tools and technologies to solve real-world challenges. With over 21 years of experience, we've partnered with 180+ startups, primarily in the US, and contributed to numerous successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a DevOps SRE Manager to lead our cloud operations, with a primary focus on Google Cloud Platform (GCP) and secondary support for AWS. In this role, you will manage two critical teams: one DevOps team responsible for GCP infrastructure, and a CloudOps/SRE team ensuring 24/7 uptime for our mission-critical services. This position requires a blend of technical expertise, leadership skills, and customer relationship management. You ll be responsible for ensuring the reliability, scalability, and security of our infrastructure while overseeing smooth cloud operations. What You ll Be Doing: As a DevOps SRE Manager, your responsibilities will include: Managing GCP Operations: Oversee DevOps operations within Google Cloud Platform using tools like Terraform, Kubernetes (GKE), Prometheus, and Grafana. Infrastructure Automation: Ensure timely execution of tasks and optimize infrastructure automation to improve operational efficiency. CI/CD Enhancement: Drive improvements to CI/CD pipelines, enforce cloud security best practices, and enhance software delivery processes. System Reliability: Improve system reliability through advanced monitoring, logging, and alerting solutions. Cloud Optimization: Optimize cloud infrastructure for cost-effectiveness, scalability, and security, ensuring long-term operational efficiency. Leading CloudOps/SRE Teams: Manage a 24x7 CloudOps/SRE team focused on maintaining service uptime and providing prompt incident response. Incident Management: Lead incident management processes, including conducting Root Cause Analysis (RCA) and ensuring adherence to SLAs. Implement Observability Best Practices: Utilize Grafana, Prometheus, and Opsgenie to implement observability best practices. Promote Automation: Foster self-healing, automated infrastructure to reduce manual interventions and improve operational efficiency. Customer Relationship Management: Build and maintain strong customer relationships through transparent and clear communication. Mentorship and Leadership: Lead and mentor cross-functional teams of DevOps and CloudOps/SRE engineers, ensuring high productivity, continuous professional growth, and performance reviews. AWS Support: Provide basic-to-intermediate support for AWS services (IAM, EC2, S3, Lambda, CloudFormation) and assist in hybrid cloud integration when required. To Be Successful in This Role, You Should Have: Qualifications: BE/BTech from a reputable engineering institute. Experience: 8-12 years of experience in DevOps, CloudOps, or SRE roles. Technical Expertise: Primary Cloud Platform: Expertise in Google Cloud Platform (GCP). Secondary Cloud Platform: Experience with AWS. Infrastructure as Code (IaC): Strong experience with Terraform. Containerization & Orchestration: Hands-on experience with Kubernetes (GKE). CI/CD & Automation: Expertise in tools such as Jenkins, GitOps, and Ansible. Monitoring & Observability: Proficient in Prometheus, Grafana. Incident & Alerting: Familiarity with Opsgenie. Big Data & Streaming: Experience with Kafka, Airflow, Druid. AWS Services: Experience with IAM, EC2, S3, Lambda, CloudFormation, and CloudWatch. Additional Skills: Proven experience managing 24x7 operations and multi-cloud environments. Hands-on expertise with GCP infrastructure, Terraform, Kubernetes, and CI/CD pipelines. Experience with incident management, RCA, monitoring, and alerting. Strong understanding of reliability engineering, automation, and cloud security best practices. Bonus Points If You Have: Experience working with Kafka, Airflow, and Druid in large-scale environments. Certifications such as GCP Professional DevOps Engineer, AWS Solutions Architect, or Kubernetes. Working knowledge of AWS cloud services, especially in hybrid-cloud environments. What You ll Find Here: A Culture of Innovation: We focus exclusively on cutting-edge development. Our clients seek our expertise for innovative solutions, not maintenance work. Endless Learning Opportunities: Constantly expand your skills and stay on top of the latest trends and advancements in cloud technologies. Talented Peers: Work alongside top-tier engineers from India s best institutes (IITs, NITs, and others), fostering a collaborative and growth-oriented environment. Work-Life Balance: We value your well-being and offer flexible schedules and remote work options to help you maintain a healthy work-life balance. A Great Culture: 82% of our employees recommend Talentica to their peers (according to Glassdoor), which speaks to the positive work environment we ve built. Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. At Talentica, we invite you to take ownership of large-scale, impactful projects and work with cutting-edge technologies. If you re ready to make a real difference in shaping the future of our industry, we d love to have you join us. Qualification : BE/BTech from a reputable engineering institute.

Transform Healthcare with Data: Join Cencora as a Data Engineer II At Cencora, our team members are at the heart of everything we do. We are on a mission to create healthier futures, and every individual here plays a crucial role in fulfilling that purpose. We believe in making a difference at the intersection of healthcare, technology, and innovation. If you're ready to shape the future of health and help improve lives globally, Cencora is the place for you. We are looking for a Data Engineer II to join our dynamic team. This role is pivotal in delivering accurate and reliable data to support our Legal and Compliance departments, with a direct impact on driving data-driven decisions that improve operational efficiencies and support strategic business goals. What You ll Do: As a Data Engineer II, you will be responsible for transforming raw data into actionable insights and building solutions that enhance business operations. Your role will span across multiple platforms, using SQL, SAP BusinessObjects, and a variety of other tools, to ensure that our data remains accurate, accessible, and consistent. Enhance Analytics Solutions: Lead the design and implementation of enhancements to business analytics solutions that align with evolving business needs. You ll turn complex business challenges into accessible data access requirements. Data Mining & Analysis: Perform data mining on vast datasets to uncover growth opportunities in sales, margin, and market share. Analyze pricing activities, including discounts, allowances, programs, and contract pricing, to drive profitability. Data Quality Assurance: Validate, cleanse, and aggregate data, ensuring its accuracy and integrity. You ll identify and resolve data inaccuracies, improving the overall quality of enterprise data. Collaboration & Problem-Solving: Work cross-functionally with teams like Inside Sales, Finance, and Sourcing to develop performance forecasts, projections, and plans based on data assumptions and variables. Automated Solutions: Identify opportunities for automated solutions to enhance data quality and efficiency across the enterprise. Report Development: Collaborate with internal stakeholders to define reporting deliverables, ensuring that data is appropriately named, structured, and ready for decision-making. Data Integrity & Monitoring: Monitor and update data changes on a mass scale using tools, ensuring the highest level of data integrity is maintained. What You Bring to the Table: Experience: You have 4+ years of direct experience in healthcare data analytics or data engineering. You know your way around large datasets and understand how to unlock insights that drive business decisions. Technical Expertise: Proficient in SAP and BusinessObjects, with an extensive background in Business Intelligence and SQL. Strong understanding of the wholesale distribution process, including purchases, sales, payments, and supplier rebates. Knowledge of pharmaceutical wholesale processes and chargebacks to wholesalers is a plus. Familiar with data visualization tools like Power BI or Tableau. Analytical Mindset: You re a critical thinker with an eye for detail, always ready to dive into data to uncover trends, identify issues, and solve problems. Mentorship: You bring leadership experience, with a knack for mentoring and guiding team members. Communication Skills: Your ability to communicate complex data insights to non-technical stakeholders is top-notch. You can explain trends and patterns with clarity and confidence. Bonus Points: Familiarity with Microsoft Power BI, Tableau, or other data visualization tools. Experience with Big Data analysis tools and techniques. Background in data governance and data management. What You ll Get from Us: Meaningful Work: At Cencora, your work directly impacts the future of healthcare. Your expertise in data will help us make strategic, data-driven decisions that improve lives globally. Growth Opportunities: We invest in our team members' growth through mentorship, professional development, and the chance to shape the future of healthcare technology. Collaborative Environment: Work alongside innovative professionals in a culture that values diverse perspectives and fosters collaboration. Comprehensive Benefits: We offer a range of benefits designed to support you in every aspect of life health, wellness, work-life balance, and more. Join Cencora Today! If you re ready to leverage your data engineering expertise to drive meaningful change, we d love to hear from you! Apply now to become part of a purpose-driven company at the forefront of innovation in the healthcare sector. Cencora is committed to building a healthier future, and we want you on this journey with us.

Job Title: Sales Support Engineer Qualifications: Post Diploma / Diploma in Plastic Mold Technology or related field Experience: 3-4 years in hot runner design, mold maintenance, or related fields Job Location: Viman Nagar, Pune Note: Immediate joining required Job Summary The Sales Support Engineer plays a vital technical role by ensuring customer requests are fulfilled with accuracy and precision. This role involves close collaboration with the sales team and customers to understand project specifications, analyze CAD files, and design preliminary hot runner systems using 3D modeling software and AutoCAD. The Sales Support Engineer also supports the CAE team in optimizing designs and assists service engineers in diagnosing and resolving system issues. Effective communication, attention to detail, and problem-solving abilities are essential to succeed in this role. Key Responsibilities Design preliminary hot runner systems using 3D modeling software and AutoCAD. Analyze customer requests and CAD files to identify critical technical aspects. Collaborate with Sales and Application Engineering teams to clarify project specifications. Ensure all necessary specifications are gathered and documented accurately. Conduct CAE simulations to optimize hot runner designs and interpret mold flow analysis results (pressure, injection times, flow rates, etc.). Verify compliance with internal standards and evaluate any deviations or process criticalities with the Mold Flow team before finalizing quotes. Prepare and submit mold flow requests with complete technical data. Communicate all design information accurately to the design department via the planning team and Sales Assistant. Provide technical support to service engineers for diagnosing and resolving hot runner system issues. Review alignment between technical specifications and commercial offers made to customers. Ensure technical accuracy of system configurations and maintain clear communication with sales and customers. Collaborate across departments to ensure customer and company requirements are met. Manage site visits to customer premises when needed, including supporting system trials, troubleshooting, and performance monitoring. Stay updated on industry trends and technological advancements in hot runner systems. Required Knowledge & Skills Basic knowledge of injection mold design, technical drawings, and plastic processing. Proficiency in 3D modeling software (SolidWorks) and AutoCAD. Strong communication and problem-solving abilities. Willingness to travel when required. Ability to manage multiple projects under tight deadlines. Team player with a customer-focused approach. About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing. We serve industries such as aerospace, automotive, energy, tooling, and textiles, helping our customers enhance the performance, functionality, and sustainability of their products and processes. With over 11,800 employees across 93 nationalities, operating in 38 countries and 207 locations, Oerlikon values diversity, innovation, and excellence, making us a trusted partner worldwide.

Job Title: L2 Infrastructure Engineer Linux Patching (3 Positions) Location: Pune Shift: 24/7 About the Role: As an L2 Infrastructure Engineer Linux Patching, you will be responsible for coordinating, deploying, and troubleshooting patches for Linux servers in a large-scale enterprise environment. You will work with RedHat, SLES, CentOS, and Ubuntu, ensuring security compliance and best practices in vulnerability management. Key Responsibilities: Linux Patching & Vulnerability Management: Coordinate, deploy, and troubleshoot Linux patches for RedHat, SLES, CentOS, and Ubuntu servers. Apply vulnerability management best practices and prioritize patch deployments using CVE scoring. Utilize Ansible AWX for automation and configuration management of patching procedures. Provide insights for improving scanning processes based on vulnerability scanner data. Ensure minimal business disruption by coordinating patch deployments with cross-functional teams. Troubleshoot patching failures and provide technical guidance to fellow engineers. Automation & Infrastructure Support: Develop Python scripts for automating patch management processes. Support cloud infrastructure on the Azure platform. Manage and configure virtual servers in an enterprise environment. Work within an enterprise ticketing system (e.g., ServiceNow) to track incidents, requests, and changes. Process & Compliance: Ensure adherence to change management and ITIL best practices. Maintain detailed documentation of patching activities and procedures. Required Skills & Experience: Must-Have: 5-8 years of experience as a Linux Support Engineer or similar role. Expertise in Linux patching and troubleshooting vulnerabilities. Hands-on experience with Ansible AWX, Ansible, Chef, or Puppet for automation. Knowledge of CVE scoring and vulnerability management best practices. Strong understanding of RedHat, SLES, CentOS, and Ubuntu operating systems. Experience managing cloud infrastructure on Azure. Excellent communication skills and ability to handle multiple tasks efficiently. Good-to-Have: Experience with Python scripting for automation. Familiarity with ServiceNow or similar enterprise ticketing systems. Relevant Linux administration certifications (e.g., RHCSA, RHCE, LPIC). At our organization, we value innovation, collaboration, and technical excellence. We offer: A challenging and dynamic environment with opportunities to work on enterprise-scale infrastructure. Exposure to cutting-edge automation and cloud technologies. A supportive team and culture that promotes continuous learning and professional growth. Apply Now if you're a skilled Linux Engineer passionate about automation, security, and enterprise infrastructure!

Summary / Role Purpose Join the Ansys Customer Excellence team to support our customers across the globe on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges, and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Key Duties and Responsibilities Apply engineering expertise and knowledge of RF/Microwave, Signal (SI) and Power Integrity (PI) to provide the highest level of technical support to customers and channel partners across the globe. Leverage subject matter experts and Ansys knowledge to ensure high-quality, timely customer service that results in customer satisfaction while adhering to support processes and best practices. Develop technical expertise in one simulation area such as RF/Microwave, SI, PI, or Electromagnetic Compatibility (EMC). Stay updated with the capabilities of the latest Ansys Electronics product releases. Develop simulation best practices, solutions, and FAQs for the knowledge base. Submit suggestions for product improvement. File defect reports and verify fixes adhering to defect reporting processes. Participate in field testing of new releases to ensure that new features and workflows will address customer requirements. Be agile and open to new responsibilities based on the business need. Participate in other strategic team and company initiatives, as needed. Minimum Education/Certification Requirements and Experience Master or Bachelor s degree in Electronics, Electronics and Communication Engineering specializing in Electromagnetics. Sound knowledge related to the principles of RF/Microwave or SI/PI. Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems. Engaging personality, engineering curiosity, and willingness for continuous learning. Ability to work independently, as well as with others in a diverse team environment. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English. Strong organizational and time management skills and a sense of urgency. Interest in working with customers. Preferred Qualifications and Skills Master s degree in Electronics, Electronics and Communication Engineering. Experience with using Ansys HFSS, HFSS 3D Layout, SIwave, Q3D, or other simulation software involving real-world, industry-level applications. Familiarity with RF/Microwave, Signal and Power Integrity simulation analysis, and/or EMI/EMC. Understanding of electronics industry trends, technologies, engineering environment, product design complexity, development challenges, etc. Willingness to travel (10% of time). At Ansys, We Believe in Innovation and Collaboration At Ansys, we know that changing the world takes vision, skill, and teamwork. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. Together, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values: Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions: We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results.