Technical Support Executive Jobs in Mumbai

Digital Marketing Executive Location: Mumbai | Qualification: Bachelor s Degree (Digital Marketing Certification is a plus) | Experience: 0 1 years Job Overview We are looking for a creative and enthusiastic Digital Marketing Executive to support our online marketing initiatives. The ideal candidate will help enhance the company s digital presence, manage campaigns, and contribute to content and SEO efforts to drive brand awareness and engagement. Key Responsibilities Social Media Management: Plan and monitor the company s presence on platforms like Facebook, Twitter, and Instagram. Paid Advertising: Launch and optimize online campaigns via Google Ads and Facebook Ads to increase brand awareness. SEO Support: Assist with on-page and off-page optimization to improve search engine rankings. Content Strategy: Provide creative input for content marketing and assist in updating website content. Analytics & Reporting: Measure and report performance using web analytics tools to ensure effective strategies. Collaboration: Work with designers to improve user experience (UX) and overall digital engagement. Skills & Competencies Platform Knowledge: Familiarity with WordPress, Google Ads, and various online analytics tools. SEO & Content: Basic understanding of SEO techniques and content creation for social media. Technical Proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint). Communication: Excellent verbal and written communication skills with a creative mindset. Learning Agility: Passion for digital marketing and ability to thrive in a fast-paced environment. Qualification : Bachelors Degree (Digital Marketing Certification is a plus)

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Executive Assistant Experience: 3+ Years Location: Mumbai About Us Global Pay is a rapidly growing Fin-Tech company that s reshaping the future of payments. We are seeking a proactive, detail-oriented, and highly organized Executive Assistant to provide exceptional support to our Chairman/CEO and Executive Team. This role is crucial to driving operational efficiency at the highest level, ensuring smooth day-to-day operations, and helping our leadership team focus on strategic priorities. Key Responsibilities Executive Support: Provide high-level administrative support to the CEO and executive leadership, managing multiple tasks with professionalism and discretion. Calendar & Meeting Management: Manage calendars, schedule meetings, and coordinate logistics across multiple time zones to ensure optimal time management for the leadership team. Document Preparation: Prepare and organize documents for meetings, including agendas, briefs, presentations, and meeting minutes, ensuring clarity and accuracy. Confidentiality & Discretion: Handle sensitive and confidential information with the utmost discretion and professionalism. Liaison Role: Act as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely follow-ups. Travel Coordination: Coordinate travel arrangements, manage itineraries, and assist with expense reporting to ensure smooth and efficient travel for executives. Action Items & Deadlines: Track and follow up on key action items and deadlines, ensuring nothing falls through the cracks and everything stays on schedule. Project & Event Support: Provide support for special projects, team initiatives, and corporate events as needed, contributing to overall team success. Experience & Qualifications 3+ years of experience as an Executive Assistant or in a similar administrative role, with a preference for experience supporting senior leadership. Proven ability to handle multiple priorities in a fast-paced environment. Skills Core Competencies Organizational & Time Management: Exceptional organizational skills and the ability to manage time effectively across multiple tasks and priorities. Communication: Strong written and verbal communication skills, with the ability to interact confidently with senior executives and external stakeholders. Discretion & Integrity: High level of discretion when dealing with confidential information and a strong sense of integrity in all aspects of work. Technical & Personal Tech-Savvy: Proficiency with tools such as Google Workspace, Microsoft Office, Slack, Notion, Zoom, and other productivity tools to streamline tasks and workflows. Self-Starter: Ability to anticipate the needs of executives and work independently with minimal supervision. Personal Attributes Calm Under Pressure: Ability to maintain composure and focus under pressure, managing deadlines and competing priorities effectively. Proactive & Adaptable: A proactive mindset with the ability to adapt to evolving business needs and provide thoughtful solutions to challenges. Attention to Detail: Exceptional attention to detail and a commitment to delivering high-quality work in all tasks. Impactful Role: Work closely with visionary leadership and play a key role in the company s growth and success. Collaborative Culture: Be part of a dynamic, fast-paced environment with a culture of collaboration, respect, and continuous learning. Career Development: Opportunity to grow within a rapidly expanding Fin-Tech company and take on new challenges.

VP Global Delivery Head Location: Mumbai Experience: 20 25 Years Function: Delivery Leadership | Enterprise Software | BFSI Join VuNet Powering the Future of Digital Financial Experiences At VuNet, we're building the next frontier of Business Journey Observability a deep-tech platform that uses Big Data and AI/ML to radically transform digital experiences for banks, financial services, and enterprises. We monitor 28+ billion monthly transactions, empowering 300+ million users. VuNet is Series B funded, recognized by Gartner, Forbes, NASSCOM, and scaling fast across India, MEA, and global markets. Your Role: VP Global Delivery Head We are seeking a seasoned, high-impact leader to spearhead the global delivery of our mission-critical observability platform, with a primary focus on BFSI clients. As the Global Delivery Head, you will own the end-to-end lifecycle of customer implementations from onboarding and integration to adoption and long-term success in high-SLA, regulated, and large-scale environments. You ll lead multidisciplinary teams across delivery, engineering, SRE, support, and customer success, ensuring strategic execution, operational excellence, and measurable value for our clients. Key Responsibilities 1. Strategic Delivery Leadership Define and execute the delivery roadmap aligned with product strategy and GTM plans. Drive customer expansion through successful implementations and measurable business outcomes. Enable platform adoption at scale across complex environments like core banking, payments, hybrid cloud, and microservices. 2. End-to-End Customer Delivery Own the full delivery lifecycle onboarding, implementation, optimization, support. Lead complex integrations with Kubernetes, cloud-native stacks, enterprise systems. Ensure high-SLA go-lives, on-time rollouts, and outcome-driven execution. Travel as needed (domestic/international) to lead critical engagements and build trusted partnerships. 3. Program & Team Management Lead and mentor cross-functional teams: Implementation Engineers, TPMs, SREs, Expert Services, Support. Implement playbooks, KPIs, delivery frameworks, and standard operating procedures. Oversee resource planning, forecasting, and operational governance across accounts. 4. Executive Stakeholder Management Act as a trusted advisor to CXO-level client stakeholders CIOs, Infra Heads, SRE Leads. Present business value through dashboards, metrics, traces, and ROI models. Own delivery health reporting to internal leadership and drive continuous improvements. 5. Delivery Excellence & Process Innovation Champion observability best practices (APM, tracing, log analytics, synthetic monitoring, etc.). Institutionalize automation, monitoring, and proactive incident management. Ensure regulatory and audit compliance for BFSI and PSU deployments. What You Bring Technical Acumen Deep understanding of observability platforms (Grafana, Prometheus, Datadog, Splunk, Dynatrace, etc.). Hands-on knowledge of cloud-native, DevOps, and SRE ecosystems (Kubernetes, CI/CD, AWS/Azure/GCP). Exposure to enterprise architecture, telemetry pipelines, and platform instrumentation. Leadership & Delivery Experience 20 25+ years in enterprise software delivery; 10+ years in BFSI with direct exposure to mission-critical programs (e.g., core banking, real-time payments). Proven success in high-pressure, complex, multi-stakeholder implementations. Familiarity with PSU banks, regulated environments, audit cycles, and compliance standards. Strong grounding in Agile, ITIL, and program management best practices. Soft Skills & Presence Exceptional communication, leadership presence, and stakeholder influence. Ability to navigate executive-level conversations and drive strategic outcomes. Sharp analytical mindset with a passion for structured delivery and high performance. Success Metrics (KPIs) Time-to-onboard and customer satisfaction (NPS/CSAT). Platform uptime and telemetry coverage. SLA adherence and incident resolution TAT. Observability adoption (dashboards, alerts, integrations). Delivery team productivity and retention. At VuNet, you ll be at the forefront of a Made-in-India global tech movement. We re creating a category-defining observability platform, with a bold mission and a passionate team behind it. What You ll Experience: Ownership from Day 1: Drive critical programs, influence strategy, and shape success. Cutting-Edge Innovation: Work on AI/ML, telemetry, and next-gen enterprise software. Collaborative Culture: Work with mission-driven colleagues in a transparent and growth-focused environment. Leadership Opportunity: Build and scale global delivery for a high-impact platform. Perks & Benefits Comprehensive health insurance (including parents & dependents). Mental wellness support and 1:1 counselling access. Gen AI-enabled tech and collaboration workspaces. Career development support, training programs, and leadership coaching. High-trust, inclusive, and empowering workplace culture.

Job Title: SOC Manager Location: Mumbai Education: Graduate / Post-Graduate Experience: 14 18 years in IT Security / Information Security Certifications Required: CISSP or CISM About the Role We are seeking an experienced and dynamic SOC Manager to lead our Security Operations Center (SOC) and drive our cybersecurity defense strategy. The ideal candidate will have deep expertise in IT security, excellent leadership capabilities, and a proven track record of managing 24/7 SOC operations. In this critical role, you will be responsible for monitoring, detecting, responding to, and preventing cybersecurity threats across the organization. Key Responsibilities Leadership & Team Management: Lead, mentor, and manage the SOC team to ensure high performance and continuous development. Foster a high-performance culture, emphasizing ownership, accountability, and collaboration. Act as the primary escalation point for high-priority security incidents. SOC Operations: Oversee 24/7 security monitoring and real-time threat detection across the organization s infrastructure. Ensure smooth operations of SOC processes and consistent coverage of security monitoring tasks. Incident Management: Direct and coordinate all aspects of the incident response lifecycle identification, containment, investigation, remediation, and recovery. Ensure timely escalation and communication with executive leadership during major incidents. Security Tools & Technologies: Manage and optimize security tools and platforms including SIEM, PAM, firewalls, proxies, endpoint protection, etc. Ensure tools are properly configured and tuned for optimal threat detection and minimal false positives. Threat Intelligence & Analysis: Utilize threat intelligence feeds and platforms to proactively monitor emerging threats. Correlate threat intelligence with internal data to assess risk and recommend defensive strategies. Process Improvement & Automation: Drive continuous improvement and automation of SOC processes using SOAR and related tools. Enhance response efficiency through playbooks, automation scripts, and workflow optimization. Cross-Team Collaboration: Collaborate with IT, Application, and Network teams to ensure unified security efforts and seamless incident resolution. Act as a bridge between technical teams and business stakeholders. Reporting & Metrics: Define and report on key SOC performance metrics (KPIs) such as mean time to detect (MTTD) and mean time to respond (MTTR). Provide executive-level reporting on security incidents, trends, and the overall threat landscape. Compliance & Risk Management: Ensure SOC operations adhere to internal policies and external standards (e.g., ISO 27001, NIST, SEBI regulations). Support audits and compliance initiatives by providing evidence, reports, and expert insights. Security Posture Enhancement: Evaluate and recommend new technologies and methodologies to enhance detection and response capabilities. Contribute to the development and refinement of the organization s cybersecurity strategy. Training & Development: Lead SOC training initiatives to ensure analysts stay updated on the latest threats, tools, and best practices. Foster a learning environment with a focus on upskilling and career development. Key Skills & Competencies Leadership: Proven experience leading SOC or security teams in a fast-paced, mission-critical environment. Communication: Excellent verbal and written communication skills; ability to present to senior leadership and external stakeholders. Analytical Thinking: Strong problem-solving abilities; capable of analyzing complex security incidents and identifying root causes. Time Management: Exceptional organizational and prioritization skills; able to respond rapidly to high-impact incidents. Attention to Detail: Meticulous in investigation, documentation, and reporting. Mandatory Requirements 14 18 years of relevant experience in IT Security or Information Security CISSP or CISM certification (mandatory) Strong background in incident management, SOC tools, and regulatory compliance Hands-on experience in security monitoring, SIEM, SOAR, and threat hunting Be at the forefront of protecting a critical enterprise from evolving cyber threats Lead a talented team and shape the future of cybersecurity operations Exposure to a wide range of advanced tools and technologies Work in a culture that values innovation, accountability, and continuous learning Qualification : Graduate / Post-Graduate

Solution Architect Location: Mumbai Experience: 5+ Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a leading multi-platform tech company at the intersection of retail, AI, ML, big data, and digital infrastructure. Powering over 2,300 brands, we enable seamless integration of online and offline retail, store operations, inventory, and customer engagement transforming business operations and customer experiences across the board. About the Role We are seeking a Solution Architect to lead the design and implementation of scalable, secure, and robust technology solutions that align with business goals. You ll collaborate across engineering, product, DevOps, and business teams translating complex requirements into strategic architectural blueprints and delivering high-impact, performant systems. This role is ideal for someone with strong full-stack expertise, a deep understanding of cloud-native architecture, and a passion for building systems that scale efficiently. Key Responsibilities Solution Design & Architecture Design end-to-end architecture for enterprise and cloud-based applications. Define scalable, secure, and cost-efficient solutions that align with business needs. Choose appropriate tech stacks, frameworks, and tools for performance and maintainability. Technical Leadership & Collaboration Partner with engineering, DevOps, and product teams to ensure successful solution implementation. Provide architectural guidance, code best practices, and mentorship to development teams. Conduct design reviews and ensure adherence to architectural standards and coding guidelines. Cloud & Infrastructure Architect cloud-native solutions on AWS, Azure, or GCP. Define and implement CI/CD pipelines and Infrastructure as Code (IaC). Design systems with high availability, fault tolerance, and disaster recovery in mind. Security & Compliance Implement security best practices across applications, APIs, and infrastructure. Collaborate with InfoSec to ensure compliance with standards like SOC 2, ISO 27001, and GDPR. Stakeholder Management Work closely with business, engineering, and product stakeholders to gather requirements and define technical roadmaps. Communicate complex technical concepts clearly to both technical and non-technical audiences. Present architectural solutions and trade-offs to executives and clients. Technical Skills & Experience Must-Have Skills 5+ years of experience in software architecture and solution design. Deep expertise in cloud platforms (AWS, Azure, or GCP) and microservices architecture. Hands-on experience with: Frontend: JavaScript, React.js, React Native Backend: Node.js, Python Experience with AI/ML frameworks and building data pipelines. Strong knowledge of RESTful APIs, GraphQL, and event-driven systems. Proficiency in databases: SQL, NoSQL, PostgreSQL, MongoDB. DevOps familiarity: Kubernetes, Docker, CI/CD pipelines. Understanding of security protocols and standards: OAuth, JWT, encryption best practices. Nice to Have Experience working in fast-paced product environments or startup ecosystems. Background in performance tuning and system observability. Growth Be part of a rapidly growing company breaking into new products and global markets. Leadership grooming and growth opportunities into senior strategic roles. Flex University: Upskill with internal learning programs. Learning Wallet: Reimbursement for external courses and certifications. Culture Collaborative, people-first culture. Weekly team activities, quarterly offsites, and annual celebrations. Wellness Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to mental health professionals to support your productivity and work-life balance. Work Environment We work from our Mumbai office, 5 days a week, to build together, learn faster, and collaborate more effectively. If you re ready to make an impact and architect the future of retail tech we d love to meet you.

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Senior Executive Human Resources & Administration Location: Mumbai Department: HR & Office Administration Experience: 3 5 Years Qualification: Bachelor s Degree (any discipline) Key Objective of the Role We re looking for a detail-oriented and proactive Senior Executive HR & Administration to manage day-to-day office operations, employee services, travel coordination, and administrative support. This role is pivotal in ensuring smooth internal operations and employee satisfaction through efficient handling of HR and admin functions. Key Responsibilities Office & Facility Management Oversee general office operations and vendor coordination. Manage facility services including support staff, housekeeping, cafeteria, and soft services. Coordinate vendor bills processing and liaise with the finance team for timely payments and provisions. Employee Support & Benefits Handle travel-related queries and employee reimbursements. Administer Group Medical Cover (GMC), Group Term Life (GTL), and Group Personal Accident (GPA) policies. Ensure timely addition and deletion of employees from insurance policies every month. Travel & Logistics Manage travel arrangements and logistics for employees (both indoor & outdoor activities). Ensure smooth coordination for team offsites, client meetings, or relocation support. Role Requirements Educational Qualification Bachelor s degree in any discipline. Experience 3 to 5 years of relevant experience in HR operations and office administration. Technical Competencies Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Familiarity with internal HR tools or systems is a plus. Soft Skills & Behavioral Competencies Strong communication and interpersonal skills. Ability to multitask and manage multiple stakeholders efficiently. Highly organized with attention to detail. A proactive, service-oriented mindset with customer obsession at the core. At Sociowash, we re more than an agency we're a community of creators, collaborators, and doers. If you're passionate about people, processes, and problem-solving, and love keeping things running smoothly behind the scenes, this is the perfect place for you. Think you're a great fit? Apply now and let s grow together! Qualification : Bachelors degree in any discipline

Position: Executive / Senior Executive - Technical Location: Mumbai Work Experience: 3-5 years Education: Bachelor s degree / Diploma in Photography / Cinematography / Videography Job Purpose The Executive/Senior Executive - Technical will be responsible for supporting technical aspects related to photography and videography products, including cameras, lenses, and related gear. The role involves providing product demonstrations, managing influencer relationships, and contributing to content creation for marketing and promotional activities. Additionally, the individual will have basic knowledge of video editing software and will work collaboratively with teams to ensure high-quality video production. Key Responsibilities Core Responsibilities Advanced Technical Knowledge: Demonstrate a deep understanding of cameras, lenses, and other photography/videography gear, providing product demos to customers and preparing detailed product comparisons and presentations (PPTs). Photo/Video Editing: Basic knowledge of photo/video editing and color grading. Video Editing Software Knowledge: Familiarity with editing tools such as Final Cut Pro, Adobe Premiere Pro, and Da Vinci Resolve. High-Quality Production: Apply advanced videography/photography skills to create high-quality videos for marketing, promotional content, and other brand materials. Influencer Management: Build and maintain strong relationships with content creators, ensuring timely and efficient delivery of deliverables for collaborations and campaigns. Additional Responsibilities Maintain a customer database and track interactions and technical support queries. Collaborate with internal teams (sales, marketing, etc.) to ensure effective product knowledge dissemination and brand representation. Key Competencies & Skills Excellent Communication Skills: Able to effectively communicate with customers, Nikon creators, and internal teams, offering technical support and resolving issues. Teamwork & Independence: Ability to work both independently and collaboratively within a team environment. Strong Organizational Skills: Excellent time management, prioritization, and problem-solving abilities. Passion for Photography & Technology: A genuine passion for photography, videography, and technology will be a significant advantage. Adaptability: Ability to thrive in a fast-paced, deadline-oriented, and dynamic work environment. Collaboration: Strong ability to work with cross-functional teams, including product, marketing, and customer support. Qualification : Bachelors degree / Diploma in Photography / Cinematography / Videography

Technical Project Manager Location: Mumbai Function: Project & Program Management Industry: Capital Markets Asset Management & Trading Employment Type: Full-Time Hiring Partner: PSS About the Client: PSS has been exclusively mandated to recruit a Technical Project Manager for one of the world s largest and most respected physical commodities trading groups. Operating across continents, this organization manages the sourcing, storing, transport, and delivery of key raw materials for clients worldwide. They are currently undergoing a major technology transformation to strengthen their terminal management operations and infrastructure. Role Purpose: We are seeking a seasoned Technical Project Manager to lead and deliver complex enterprise software implementation projects focusing on operational enhancements and digital transformation within terminal operations. The ideal candidate brings a deep understanding of agile delivery, infrastructure modernization, and multi-stakeholder coordination across geographies. Key Responsibilities: Project Planning & Delivery: Own and manage end-to-end delivery of key software components under the strategic terminal renovation program. Collaborate with Product Owners, Engineering Leads, and Delivery Managers to ensure robust sprint planning, feature prioritization, and resource alignment. Backlog & Design Management: Oversee the refinement of product backlogs to ensure clear estimation, prioritization, and alignment with both technical and functional goals. Guide Dev, QA, and BA teams to elaborate designs and break down features into implementable user stories. Testing & Quality Assurance: Ensure high-quality delivery with rigorous unit, functional, and regression testing protocols. Drive automation of regression test suites to improve release efficiency. Resource & Risk Management: Monitor team capacity and proactively manage resourcing against delivery timelines. Identify and mitigate project risks; report progress and dependencies to the PMO and executive stakeholders. Stakeholder Collaboration: Build strong working relationships across global offices including Geneva, India, Latin America, and China. Serve as the point of contact between business users, IT architects, and development teams. Competencies & Attributes: Excellent communication and stakeholder engagement skills verbal and written. Meticulous attention to detail with strong analytical and problem-solving capabilities. Ability to navigate change, manage multiple workstreams, and lead under pressure. Strong interpersonal skills with a collaborative and diplomatic approach to global teamwork. Adaptable, agile, and confident in making decisions in a fast-paced, dynamic environment. Able to handle confidential information with discretion and professionalism. Experience & Qualifications: 15+ years of experience in project management, with a strong foundation in structured methodologies and project governance. Proven record in managing complex software deployment projects from initiation through post-launch support. PMP certification or equivalent is a plus. Domain expertise in commodity trading or related sectors is highly desirable. Educational background in Computer Science, Software Engineering, or related technical discipline. Key Stakeholder Relationships: Internal: Product owners, business analysts, architects, developers, and cross-functional IT teams across global hubs (India, Geneva, Argentina, China). External: Implementation partners, vendor teams, and strategic business partners. Work with a global industry leader on a high-impact transformation project. Collaborate with diverse, world-class teams across continents. Take ownership of mission-critical systems that drive operational efficiency. Be at the forefront of digital innovation in commodities trading.

Microsoft Service Sales Specialist Full-Time | Mumbai, Maharashtra (On-Site) Location: Mumbai, Maharashtra Job Type: Full-Time | On-Site Experience Required: 1 to 7 years Notice Period: Immediate joiners preferred Salary: Based on experience and qualifications Job Overview We are looking for a driven and experienced Microsoft Service Sales Specialist to join our team in Mumbai. In this role, you will be responsible for generating new business opportunities, building strong relationships with Microsoft-managed customers (EC and SMC segments), and driving the sales of Bitscape s Microsoft cloud services, including Azure, Microsoft 365, Dynamics 365 (F&O, BC, CRM), Power Platform, and Power BI. This is a strategic, high-impact role that also involves team building, go-to-market (GTM) execution, and close collaboration with both internal stakeholders and Microsoft Account Executives (AEs) and Partner Teams. Key Responsibilities Build and manage a strong sales pipeline across Enterprise Commercial (EC) and Small & Medium Corporate (SMC) customer segments. Drive end-to-end sales of Bitscape s Microsoft service offerings, including Azure, Microsoft 365, Dynamics 365 ERP & CRM (F&O, BC), Power BI, and Power Apps. Establish and maintain trusted relationships with Microsoft teams to co-sell and align on joint go-to-market strategies. Recruit, mentor, and lead a high-performing team of account managers and solution specialists, working closely with the pre-sales and delivery leaders at our Global Engineering Center in Ahmedabad. Take ownership of business P&L, revenue goals, and customer satisfaction. Expand Bitscape s presence in the Managed Service Provider (MSP) market, identifying new growth opportunities and client needs. Collaborate with other Bitscape leaders to ensure alignment with company goals and strategic priorities. Leverage market insights and customer feedback to continuously optimize sales strategies and service offerings. Qualifications and Skills Proven track record in Microsoft services sales, account management, or business development, ideally in a cloud services or IT consulting environment. Strong understanding of Microsoft cloud solutions including Azure, Microsoft 365, Dynamics 365, and Power Platform. Ability to manage large, complex accounts and influence stakeholders at all levels. Demonstrated experience in building and leading high-performing sales teams. Familiarity with Microsoft Co-Sell motions and working with Microsoft Partner and AE teams is highly desirable. Strong communication, negotiation, and relationship-building skills. Strategic thinker with a customer-first mindset and a results-driven approach. MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria. Lead Microsoft service sales strategy for a trusted Microsoft partner in a high-growth market. Work closely with Microsoft and high-profile enterprise clients across India. Join a collaborative, innovation-led team with a strong delivery backbone. Opportunity to make a high business impact and grow into senior leadership roles. Apply now to be part of a forward-thinking Microsoft partner and accelerate your career in cloud services and Microsoft solution sales. Qualification : MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria.

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Account Executive - Enterprise Sales Location: Mumbai, India Company: Builder.ai About Builder.ai Builder.ai is revolutionizing how businesses build software, making it accessible to everyone, regardless of their technical expertise. With over 800 employees and support from $250M Series D funding, Builder.ai empowers organizations like BBC, Makro, and Pepsi to meet their digital transformation goals. We are ranked among the most innovative AI companies and are proud winners of the Europas 2022 Scaleup of the Year. Our diverse and collaborative team operates globally, upholding our HEARTT values (Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency). We prioritize learning, growth, and pushing boundaries, ensuring that every employee has the opportunity to make an impact. About the Role We are looking for an Account Executive (AE) who is driven to help enterprises embrace digital transformation and grow their online presence. As an AE, you ll be responsible for driving new business, developing account plans, and working with cross-functional teams to deliver results. You ll focus on outbound sales efforts primarily in the BFSI and Manufacturing sectors. You will lead the sales cycle from cold calling to closing deals and develop strong, long-lasting relationships with key decision-makers. Why You Should Join Builder.ai Impactful Work: As an AE, you ll be a part of transformative digital change for enterprises. Autonomy & Growth: This isn t your average sales role you ll have a voice in decision-making and opportunities to lead. Inclusive Culture: We believe in diversity and are committed to fostering an inclusive environment. Perks & Benefits: Enjoy a range of benefits, including discretionary pay, stock options, medical insurance, and more. Responsibilities New Business Development: Target new Enterprise accounts, focusing on BFSI and Manufacturing sectors, primarily through outbound sales efforts. Account Management: Convert existing relationships into potential clients and ensure a smooth transition to Builder.ai. Sales Strategy: Develop and execute account plans including cold calling, prospecting, qualification, and presentations. Sales Pipeline Management: Utilize sales tools (like Salesforce, LinkedIn Sales Navigator) to manage your pipeline, track opportunities, and forecast sales. Client Interaction: Identify key decision-makers and influencers, negotiate, and drive the sales cycle to close. Sales Forecasting: Maintain accurate sales forecasts, keeping stakeholders informed about opportunity progress. Networking: Leverage your existing CXO relationships in BFSI and Manufacturing to expand your territory and build new partnerships. Requirements Experience: 8-10 years of sales experience selling software/technology solutions, ideally to Large Enterprises or Mid-Market organizations. Industry Expertise: Strong focus on BFSI and Manufacturing sectors; prior experience in custom application development is a plus. Sales Acumen: Proven track record of cold calling, proactively generating sales, and consistently meeting targets. Enterprise Sales Experience: Experience in handling multi-account sales, dealing with key decision-makers, and managing long sales cycles. Relationship Building: Strong network of CXO-level relationships within your assigned territory. Skills: Knowledge of sales tools like LinkedIn Sales Navigator, Salesloft, and Salesforce.com. Education: Bachelor s degree in Computer Science, Engineering, or Business (preferred but not mandatory). Benefits Compensation: Discretionary variable pay or commission scheme based on performance. Equity: Stock options in a $450 million funded Series D scale-up. Generous Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year, plus time off between Christmas and New Year. Health Coverage: Fully funded Private Medical Insurance. Meals & Environment: Free lunch at our state-of-the-art office in Gurugram. At Builder.ai, we re not just creating software we re creating opportunities. This role offers you a chance to grow within a fast-paced, dynamic company at the forefront of AI-driven digital transformation. You ll play a key part in shaping the future of technology for some of the world s most respected brands. Qualification : Bachelors degree in Computer Science, Engineering, or Business (preferred but not mandatory).

Position: Senior Sales Executive (PSU IT Solutions) Location: Mumbai, Delhi Employment Type: Full-Time, Permanent Mode of Work: Initial period WFH/Field work from their location (Except Mumbai Location) About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure service provider with a turnover of 500 Crore, headquartered in Mumbai. Founded 33 years ago by Mr. Mohammed Sutarwala, Swan has built a reputation in the IT hardware and networking space, offering solutions to BFSI, PSU, SMBs, and corporate houses. Swan partners with leading global companies like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our key clients include SBI, SBI MF, and ICICI. Culture at Swan: Swan s culture fosters innovation, accountability, and collaboration. We take on inspiring IT projects, encourage creativity, and celebrate the people who make ideas come to life. Our open-door culture ensures everyone has the opportunity to contribute to the transformation of ideas into actionable solutions. Members of the Swan team are described as accountable, vibrant, independent, and impactful. Key Responsibilities: Business Development Identify and target potential PSU customers across various sectors such as energy, telecommunications, banking, and infrastructure. Develop and execute strategic sales plans to penetrate PSU market segments. Build and maintain strong relationships with key decision-makers in PSU organizations. Sales Strategy Conduct in-depth market research on PSU IT spending and technological requirements. Develop tailored IT solution proposals addressing the specific needs of PSU organizations. Create comprehensive presentation decks and technical documentation. Prepare competitive bid responses and ensure technical compliance with RFPs. Sales Execution Manage the entire sales cycle, from lead generation to contract closure. Negotiate complex, high-value IT solutions and service contracts. Develop and maintain a robust sales pipeline. Meet or exceed quarterly and annual sales targets. Collaborate with pre-sales and technical teams to design customized solutions. Customer Engagement Provide a consultative selling approach to understand PSU customers' digital transformation challenges. Conduct technical presentations and demonstrations. Offer post-sales support and ensure customer satisfaction. Manage long-term customer relationships and identify upselling opportunities. Compliance and Documentation Ensure compliance with government procurement guidelines and tender processes. Maintain accurate sales records and customer interaction documentation. Prepare detailed sales reports and forecasts. Navigate complex PSU procurement procedures. Tender and RFP Management Proactively track PSU tender and RFP opportunities across various sectors. Maintain a comprehensive database of upcoming and active tenders. Develop expertise in tender classification and evaluation criteria. Ensure strict adherence to government procurement guidelines and statutory compliance norms. Tender Response Strategy Analyze RFP/tender requirements and develop precise, compliant, and competitive tender responses. Coordinate with internal teams to craft technical specifications, pricing strategies, and bid documents. Prepare comprehensive bid documents that meet all technical, commercial, and legal requirements. Stakeholder Engagement Build and maintain relationships with PSU procurement departments and tender evaluation committees. Conduct follow-up and clarification meetings, and manage post-tender communication and negotiation processes. Competitive Intelligence Monitor competitor tender responses and analyze winning bid strategies. Stay updated on emerging technologies relevant to PSU procurement. Develop insights into PSU technological transformation priorities. Qualifications: Education: Bachelor s degree in Engineering, Computer Science, or Business Administration. Experience: 4-6 years of experience, with at least 3 years in enterprise IT sales, preferably with exposure to the PSU sector. Proven track record of successful B2G (Business to Government) sales. Strong understanding of IT infrastructure, cloud solutions, cybersecurity, and digital transformation technologies. Excellent communication and negotiation skills in English and Hindi. Required Skills: Deep knowledge of PSU procurement processes. Strong networking and relationship-building capabilities. Strategic thinking and solution-selling approach. Ability to work in a target-driven environment. Proficient in CRM tools and sales management software. Excellent written and verbal communication skills. Attention to detail, especially with tender specifications. Strong analytical and problem-solving capabilities. Ability to work under strict deadlines. Proficiency in preparing persuasive technical documentation. Technical Competencies: Extensive knowledge of government e-procurement portals (GeM, CPPP). Tender evaluation processes and bid management software. Experience in preparing technical and commercial bid proposals. Technology Focus Areas: IT Infrastructure Solutions Cloud Computing Cybersecurity Digital Transformation Technologies Enterprise Software Solutions Network and Communication Systems Key Performance Indicators (KPIs): Number of tenders participated in. Tender win rate. Total contract value of won tenders. Compliance score in tender submissions. Revenue generated through tender routes. Compensation: Performance Bonus: 100-300% of base salary (based on the number and value of tenders won). Qualification : Bachelors degree in Engineering, Computer Science, or Business Administration.

Job Title: Senior Account Manager - Business Transformation Reports To: VP - Business Transformation Location: Mumbai Job Description: The Senior Account Manager will play a pivotal role in driving innovation and acting as the uniting factor between the client s goals and the internal teams. This role is key in ensuring that the client receives the best service possible, driving collaboration internally and externally with clients and partners. You will support the VP - Business Transformation in managing accounts, ensuring on-time delivery, and excellence in execution. Key Responsibilities: Brand Strategy and Client Communication: Spearhead brand strategy and communication, fostering collaboration between Web, SEO, Content, and Direct Marketing teams. Define, maintain, and evolve overall brand strategies, ensuring timely execution and delivery backed by regular insights, analysis, and reports. Build strong, long-lasting client relationships, navigating through ambiguity and complexities to meet client needs. Revenue Goals and Client Management: Meet or exceed revenue goals for each client by setting clear KPIs and tracking progress. Recommend, design, and implement new projects that will improve the client s digital footprint and enhance their online presence. Collaborate with internal teams to fulfill client needs and consistently exceed expectations. Team Leadership and Collaboration: Effectively lead and motivate the internal Web, SEO, Content, and G&A teams to deliver high-quality work. Coordinate with other functional areas within the company to ensure seamless service delivery, keeping the internal teams aligned with the client s objectives. Ensure regular communication with senior leadership to align on client goals and internal strategies. Innovation and Digital Trends: Stay updated with industry and digital technology trends, utilizing this knowledge to drive innovation for clients. Leverage technology to create new and better ways of working, continuously improving digital strategies for clients. Problem Solving and Client Support: Troubleshoot and solve complex client issues, offering innovative solutions. Work closely with internal departments to ensure client requirements are met efficiently. Upselling and Cross-selling: Partner with the sales and marketing teams to identify opportunities for upselling and cross-selling additional services. Proactively introduce clients to new offerings and solutions that align with their growth objectives. Skills and Qualifications: Experience: 4-5 years of professional experience in managing and growing client accounts, particularly in SEO, Web, Content, and Digital Marketing. At least 2 years of experience using 2 CMS platforms and 1 e-commerce platform (e.g., Shopify, Magento). Technical Skills: Strong understanding of Google Analytics (Power User). Knowledge of technical implementations and API documentation. Proficiency in MS Office software (Excel, Word, PowerPoint). Communication Skills: Excellent written and verbal communication skills. Talented in storytelling and delivering engaging presentations. Strong interpersonal and relationship-building skills. Leadership and Collaboration: Ability to collaborate effectively with senior leadership. Strong leadership skills with the ability to motivate and manage cross-functional teams. Problem-Solving and Analytical Skills: Analytical mindset with a problem-solving attitude. Ability to make decisions based on priorities and driving value through innovation. Client Management: Ability to manage client relationships, track revenue goals, and recommend improvements to enhance digital strategies. Ability to navigate complexities and build strong, long-term client relationships. Additional Skills: Strong organizational and time management skills to handle multiple projects at once. Ability to work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams. Innovative Work Environment: Be part of a fast-growing, forward-thinking company with opportunities to drive change and innovation. Career Growth: Work closely with senior leadership to grow your career while contributing to the company's success. Dynamic Team: Collaborate with talented professionals in a highly collaborative environment where your ideas will be valued. If you re looking for a challenging role that combines strategy, leadership, and innovation in the digital space, this is the opportunity for you!

Job Title: Pre-Sales Business Analyst (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10-14 years Openings: 3 Overview: We are seeking a skilled Pre-Sales Business Analyst with expertise in AI/ML and custom software solutions. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring alignment in delivering AI/ML-driven solutions that meet client objectives. Key Responsibilities: Act as the primary interface between business stakeholders and technical teams for AI/ML and custom software solutions. Collaborate with clients to gather requirements, define business needs, and document functional and technical specifications. Lead pre-sales activities, including crafting proposals, presentations, RFP responses, and Proof of Concepts (PoCs). Partner with sales and technical teams to develop AI/ML solutions that align with business goals. Conduct market research, competitor analysis, and feasibility studies for AI/ML and custom application projects. Assist in defining solution architecture, pricing models, and go-to-market strategies. Create business cases, ROI analyses, and solution roadmaps to support sales initiatives. Engage with clients for demos, technical discussions, and requirements clarification. Ensure alignment between business needs and technical feasibility through collaboration with product and development teams. Stay abreast of industry trends, emerging technologies, and advancements in AI/ML to enhance solution offerings. Qualifications: 10+ years of experience as a Business Analyst, with a minimum of 4 years in pre-sales for AI/ML and custom applications. Strong communication skills in English, with experience in consulting US businesses. Deep understanding of the AI/ML landscape, with hands-on development experience in AI. Ability to engage in technical-level discussions with both customers and internal teams. A sharp focus on identifying business use cases and understanding customer challenges, aspirations, and priorities. Proven ability to research, develop, and propose solution outlines tailored to client needs. Strong capability to create clear value propositions for proposed solutions. Experience in developing implementation plans within an Agile SDLC framework. Ability to mentor and guide junior pre-sales executives. Qualification : Any Graduate / Post Graduate

About Adobe At Adobe, we re changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity We are seeking a Solutions Architect Expert to lead pre-sales efforts in our India region as part of the Professional Services team. In this role, you ll be a trusted advisor, passionate about digital transformation and customer experience (CX). You'll work closely with customers and prospects, collaborating with sales and service delivery teams to craft and present compelling solutions based on a deep understanding of customer objectives and priorities. You ll work directly with stakeholders at all levels, including C-suite executives such as CTOs, CIOs, CMOs, and CDOs, to understand their drivers and define how Adobe's technology can help them achieve their business outcomes. What You ll Do Customer Engagement: Help customers understand Adobe's capabilities and the transformative power of world-class customer experiences. Build Trust and Credibility: Work closely with customers' architects and technical/business stakeholders to establish trust and guide them toward the best outcomes. Collaborate Across Teams: Partner with account teams, delivery teams, product engineering, and professional services sales executives to drive business growth and ensure customer success. Pre-Sales Leadership: Review, prioritize, and lead strategic pre-sales engagements with large and complex customers. Lead workshops to uncover needs and develop actionable solutions. Holistic Solutioning: Create and present comprehensive services responses and proposals that include service scope, staffing, and roadmaps aligned with customer objectives. Estimation and Solutioning: Lead the presales, solutioning, and estimation for Adobe Experience Cloud projects, utilizing Adobe's estimation models and tools. Identify High-Value Use Cases: Define integrated solution architectures that deliver impactful business outcomes and drive CX transformation. Stakeholder Communication: Communicate technical solutions clearly, tailoring your message to both technical teams and business stakeholders. Team Leadership: Provide guidance and leadership to junior team members and support the progression of services opportunities. Travel: Be willing to travel up to 10-15% of the time as required. Qualifications, Experience, and Aptitude Experience: 12-20 years of experience in consulting or within a technology company or product vendor, with a focus on CX technology and pre-sales services. CX Technology Expertise: Deep experience with digital experience technologies such as UX/UI, web content management, analytics, optimization, personalization, customer data platforms, and eCommerce. Solution Architect Experience: Proven track record as an enterprise architect, solution architect, or solution lead, especially in architecting service scope and integrated architectures using Adobe Experience Cloud products. Adobe Experience Cloud Expertise: Familiarity with Adobe products such as Adobe Experience Manager, Adobe Experience Platform (RTCDP, CJA, AJO), Adobe Commerce, Adobe Analytics, Adobe Campaign, Adobe Target, and Adobe Workfront. Analytical and Problem-Solving Skills: Strong ability to analyze data, websites, architectures, and use cases to determine the best solution using Adobe technology. Communication Skills: Exceptional ability to communicate complex technical solutions in a compelling, clear, and concise manner, tailored to different stakeholders. Collaboration and Teamwork: Strong team player who can collaborate with multiple stakeholders to meet tight deadlines and deliver high-quality proposals and responses. Travel Willingness: Ability and willingness to travel up to 10-15% of the time. Education: Technical degree required, advanced degree preferred. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Job Title: IT Officer / IT Executive About Us: At BSM, we are a global team of over 20,000 seafarers and 2,000 shore-based professionals, working across 30+ locations and managing a fleet of 650 vessels. Together, we are committed to responsible operations, ensuring the safety of our people, our fleet, and the environment. As a family-owned, multinational business, we take pride in our culture of togetherness, learning, and innovation. With a workforce representing over 80 nationalities, our diversity is our greatest strength driving innovation and setting new industry standards. Join BSM and become part of a forward-thinking organization that is shaping the future of global shipping and enabling seamless international trade. Job Objective: As an IT Officer, you will support the IT Manager in managing day-to-day IT operations within the SMC (Ship Management Centre). You will play a key role in maintaining the IT infrastructure, ensuring seamless connectivity, supporting infrastructure projects, and assisting in IT procurement and user support. Your contributions will help ensure that BSM s IT systems act as effective enablers for business success. Key Responsibilities: Ensure continuous 24x7 connectivity to BSM applications and vendor systems, minimizing downtime for the SMC office. Plan and conduct regular maintenance of IT systems, coordinating planned downtimes to minimize disruption to operations. Assist the IT Manager in liaising with vendors and procuring IT equipment as per organizational requirements and policies. Provide day-to-day IT support to users, resolving technical issues and ensuring uninterrupted workflow. Support the IT Manager in budget management for local IT needs when required. Lead or contribute to standalone IT projects, ensuring alignment with BSM standards and policies, under the guidance of the IT Manager and TDC management. Qualifications & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). A Master s degree in Computer Science is advantageous. Industry certifications such as Microsoft, Cisco, or equivalent are a plus. Technical Skills: Experience managing SAN storage infrastructure in virtual environments. Hands-on experience with VMware vSphere. Strong understanding of Microsoft Active Directory and Windows Server 2008/2012 environments. Experience with Microsoft System Center and SQL Server 2008/2012 clustering. Familiarity with Microsoft Exchange 2010, including online archiving. Strong networking skills, particularly in virtual infrastructure and WAN connectivity. Experience with High Availability (HA), Disaster Recovery (DR), and Business Continuity Planning (BCP). Strong security mindset with a good grasp of the OSI Reference Model. Solid understanding of Microsoft Cloud / Office 365. What We Offer: Clear career development pathways with ample opportunities for professional growth. Technical and soft skills training programs to enhance your expertise. Comprehensive health insurance for you and your family. Annual performance-based bonus. Be part of a diverse and inclusive workforce, representing over 80 nationalities. Flexible work opportunities to support work-life balance. Join the ever-growing Schulte Group family and make your mark in the global shipping industry! Qualification : BA/BS in computer science related field or equivalent experience.

Role: Product Architect Java Location: Mumbai / Pune Experience: 10 14 years Seclore s security product is a mission-critical solution safeguarding sensitive data for top-level executives to operational teams. Our technology blends uncompromising security with seamless usability, demanding technical excellence, innovation, and a deep understanding of user needs. To meet this challenge, we seek a Product Architect with expertise in designing and evolving scalable, high-performance enterprise security solutions. Key Responsibilities Solution Architecture & Technical Leadership Collaborate with Product Owners to refine and translate business needs into technical solutions. Design and architect scalable, secure, and high-performance enterprise applications. Evaluate and select cutting-edge technologies to enhance product capabilities. Conduct research and experimentation to validate feasibility of technical solutions. Provide technical guidance and mentor engineering teams for optimal implementation. Define and implement best practices, coding standards, and architectural guidelines. Product Development & Innovation Ensure seamless integration of security, performance, and usability in product design. Modernize the tech stack and development methodologies to enhance efficiency. Minimize technical debt and drive continuous improvement across the engineering team. Review high-level designs, ensuring alignment with technical and architectural goals. Collaboration & Stakeholder Management Work closely with cross-functional teams (Engineering, Product, and Business) to drive innovation. Support engineering teams in resolving technical challenges and optimizing performance. Define scalable and cloud-ready architectures to meet enterprise security standards. Required Skills & Qualifications Technical Expertise Education: BE/B.Tech/MCA/PGDST or equivalent degree from a reputed institute. Experience: 10+ years in software development. 5-8 years in software engineering, including 2-4 years in server application/system development. 2-4 years in software architecture and design, including cloud applications. Strong experience in requirement analysis, impact assessment, and system design. Proven ability in technology evaluation, decision-making, and guiding engineering teams. Preferred Skills & Experience Enterprise Software Development experience. Experience developing on-premises deployed software. Background in the Security domain. Expertise in Endpoint & Server applications development. Proficiency across multiple tech stacks and full-stack development. Hands-on experience in API and SDK development. Soft Skills & Attributes Innovation & Curiosity Passion for problem-solving and technology exploration. Leadership & Mentorship Ability to guide teams towards excellence. Communication & Collaboration Strong verbal and written skills in English. Adaptability & Resilience A growth mindset to navigate challenges and drive success. Work on cutting-edge security technology shaping the future of data protection. Collaborate with top-tier global enterprises and industry leaders. Be part of an innovation-driven culture that values your ideas and expertise. Make a high-impact contribution as a key technical leader in our growing team. Qualification : BE / B.Tech / MCA / PGDST or equivalent degree from a reputed institute.

Position: AWS Partner Development Manager Overview: AWS Partner Development Managers (PDMs) play a pivotal role in developing and promoting the AWS Partner Network (APN) across specific technology areas and industries. This position is focused on accelerating the growth of AWS's partner ecosystem, working closely with AWS partners who provide cloud-based solutions and consulting services to clients. These partners assist customers in migrating to the cloud, modernizing applications, leveraging data and analytics, and adopting AI/ML technologies to enhance their digital transformation. As an AWS Partner Development Manager, you will collaborate across AWS teams to build strong partnerships and guide AWS partners in delivering solutions to customers. Your role will involve direct interaction with partners and customers, helping them to navigate AWS's AI services, platforms, and frameworks to achieve business objectives. Key Responsibilities: AI Solution Implementation: Work directly with partners to understand their business needs and assist in implementing AI solutions using AWS AI services, platforms, and frameworks. Guide customers through the adoption process and help bring AI projects from inception to production. Full-Stack ML/AI Projects: Support customers in delivering end-to-end machine learning (ML) and deep learning (DL) projects, including data aggregation, model building, validation, and deployment, ensuring business impact. AWS Tools and Services: Utilize Amazon SageMaker and Amazon Bedrock to assist customers in building and deploying AI and ML models. Help customers identify and address model drift and retrain models when necessary. Research & Innovation: Conduct research and implement novel ML and DL approaches to drive innovation for AWS customers. Knowledge Sharing: Deliver best practices, tutorials, blog posts, sample code, and presentations tailored for technical, business, and executive stakeholders to share knowledge and promote AWS capabilities. Desired Experience and Expertise: We are looking for experienced consultants and builders who are passionate about: Industry & Architecture: Analyzing industry trends and developing enterprise-level architecture designs to align with customer business goals and vision. Business & Technical Strategy: Understanding and abstracting business processes and designing corresponding technical architectures. Advising customers on long-term IT strategies to facilitate their digital transformation journey. Solution Design & Best Practices: Designing comprehensive solutions based on customer requirements and promoting AWS best practices. Proficiently writing technical documentation to support solution implementation. About the Team: AWS values diverse experiences and encourages candidates from varied backgrounds to apply, even if all qualifications are not met. We believe that unique career paths and perspectives enhance the success of our teams and contribute to innovation. Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services that empower customers, from startups to global enterprises. Inclusive Team Culture: AWS fosters curiosity and connection, with employee-led affinity groups that promote inclusion and encourage individuals to take pride in their uniqueness. Our inclusion events strengthen collaboration and inspire innovation. Mentorship & Career Growth: We are committed to raising the performance bar and supporting career advancement through continuous mentorship and knowledge-sharing. Work/Life Balance: We prioritize work-life harmony and flexibility, believing that success at work should never come at the expense of personal well-being. Basic Qualifications: 5+ years of experience in developing, negotiating, and executing business agreements. 5+ years of professional or military experience. A Bachelor s degree or equivalent. Proven experience in developing strategies that influence leadership decisions at an organizational level. Experience managing programs across cross-functional teams, building processes, and coordinating release schedules. Preferred Qualifications: Experience in interpreting data to drive business recommendations. Expertise in identifying, negotiating, and executing complex legal agreements. Qualification : Bachelor's degree