Technical Understanding Jobs in Pune

Software Developer (.Net) Designation: Software Engineer Location: Pune Experience Required: 5 10 years Qualifications: B.E. in IT/Computer Science/Electronics/EC Engineering/MCA/MCS/M.Sc. in Computer Science Technical Skills & Technologies Required: Strong understanding of Object-Oriented Programming (OOP) Experience with .NET Framework and C# Proficient in front-end technologies: JavaScript, HTML5, CSS Familiarity with SPA frameworks (Vue.js, React.js, or Angular.js) Ability to develop both desktop and web applications Strong analytical and requirement analysis skills Experience with OOAD and UML for software design Familiarity with version control systems (Git, SVN, ClearCase, etc.) Preferred: Experience in desktop application development (WinForms or WPF) Experience with TypeScript for front-end development Knowledge of ASP.NET Web services and REST APIs Familiarity with microservices architecture Communication with hardware devices (Serial, Ethernet, OPC, Modbus) Knowledge of SOLID principles and design patterns Experience with unit testing frameworks (NUnit, XUnit, etc.) Key Responsibilities Take ownership of requirements and defect resolution Analyze requirements and propose technical solutions Work with the Lead to design and document software solutions Adhere to development best practices Identify risks and manage tasks proactively Provide technical guidance and mentorship to junior team members Behavioral Competencies Team-oriented and collaborative Open to learning new technologies Agile and adaptable in fast-paced environments Self-motivated and result-oriented Qualification : B.E. in IT/Computer Science/Electronics/EC Engineering/MCA/MCS/M.Sc. in Computer Science

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Position Title: Presales Engineer Location: Pune Experience: 5+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. Accops provides secure workspace access, virtualization, and Zero Trust-based solutions for modern digital workforces. Role Overview: We are seeking an experienced Presales Engineer to support solution consulting, technical sales engagements, and partner enablement. The ideal candidate should bring strong technical expertise, excellent communication skills, and leadership capabilities to guide customers and partners through the technical evaluation and solution design process. Key Responsibilities: Gain certification in Accops products and maintain up-to-date product knowledge Deliver compelling technical presentations and conduct interactive demos (on-site and remote) Lead and manage pre-sales account teams, ensuring project alignment and timely delivery Engage in solution design, sizing, and deployment planning for Accops and third-party products Prepare comprehensive competitive analysis and technical architecture documents Build and maintain a high standard of pre-sales and post-sales support Contribute to the knowledge base, including articles, tutorials, FAQs, and best practices Manage and respond to customer queries promptly, ensuring high satisfaction Provide technical training to partner sales and presales teams Draft and define the Statement of Work (SoW) for implementation teams Stay updated with market trends, product developments, and competitive offerings Collaborate closely with the Sales Account Manager to map customer needs to the best-fit solution Communicate both technical and business benefits of solutions to varied stakeholders Mandatory Technical Skills: Proven team management experience: mentoring, motivating, and aligning with business goals In-depth technical understanding of: Operating systems: Windows, Linux (Ubuntu, Red Hat, Debian) Networking: DNS, DHCP, routing, VPNs, Active Directory, directory services, SAML, SSL, HTTPS Security technologies: Firewalls, VPN, ZTNA, CASB, SASE, Identity Federation Hands-on knowledge of at least one desktop virtualization platform: Citrix Apps & Desktop, VMware Horizon, Windows Virtual Desktop (WVD), MS RDP Experience in solution architecting and capacity planning Ability to translate customer requirements into solution architectures Strong grasp of real-world product benefits and limitations Good to Have: Presales experience in a startup environment (VDI, VPN, MFA, MDM, Azure, AWS) Prior experience with Accops products Experience in executive-level customer interactions Working knowledge of Windows Server, Windows 10, and RDS licensing Behavioral Competencies: Strong verbal and written communication skills Demonstrated leadership and initiative Clear and structured thinking and problem-solving approach High level of accountability and ownership Proactive and self-motivated with a logical bent of mind Adaptable and able to thrive in dynamic environments Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Job Title: Senior Rebar Checker Designation: Sr. Engineer Location: Pune Experience: 5 10 Years Mode: On-site Qualification: Diploma / B.E. / B.Tech in Civil Engineering Role Overview: We are looking for an experienced Senior Rebar Checker to join our on-site team in Pune. The ideal candidate will have a strong background in civil/structural engineering with expertise in rebar detailing and checking, particularly in cast-in-place reinforced concrete structures for US/Canada projects. Key Responsibilities: Review and verify rebar shop drawings and Bar Bending Schedules (BBS) for accuracy and compliance with project specifications and codes. Check RC drawings for completeness, clarity, and constructability. Ensure all reinforcement detailing aligns with structural requirements and cast-in-place reinforcement standards. Coordinate with the detailing team and provide feedback to ensure corrections are implemented effectively. Assist in resolving technical queries related to rebar design and detailing. Work closely with engineers and project stakeholders to ensure project timelines and quality standards are met. Required Skills & Experience: Strong technical understanding of reinforced concrete structures. In-depth knowledge of cast-in-place reinforcement detailing practices. Hands-on experience working on US/Canada-based rebar projects. Proficiency in RebarCAD and working knowledge of AutoCAD. Proven experience in checking RC drawings and Bar Bending Schedules (BBS) for medium to large-scale projects. Qualification : Diploma / B.E. / B.Tech in Civil Engineering

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Position: Technical Architect Designation: Assistant Manager Experience Required: 14 Years Location: Pune Role Overview: We are looking for an experienced Technical Architect to lead the architecture and design of embedded systems, specifically Electronic Control Units (ECUs). This role involves defining the overall hardware and software architecture, ensuring alignment with project goals, and managing cross-functional technical teams. Key Responsibilities: Serve as the technical leader for embedded system projects, primarily focused on ECU development. Define and govern end-to-end system architecture, covering both hardware and software components. Provide architectural guidance throughout the project lifecycle from concept to deployment. Collaborate closely with hardware, software, and validation & verification (V&V) teams to ensure cohesive integration. Manage and coordinate efforts across team leads from software, hardware, and V&V divisions. Review and approve technical documentation, design specifications, and system requirements. Ensure adherence to industry standards, scalability, and best practices in system architecture. Qualifications: B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering. 14+ years of experience in embedded systems development with a strong background in system architecture. Proven experience in leading multidisciplinary technical teams. Solid understanding of both hardware and software aspects of embedded system design. CDAC certification in VLSI or a related domain is an added advantage. Qualification : B.E./B.Tech in Electronics, Electrical, or Computer Science Engineering

Position: Senior Analyst TReC Costing Location: Pune, India Company: FORVIA (Faurecia Interior Systems) About FORVIA FORVIA is a global leader in automotive technology, focused on delivering innovative and sustainable mobility solutions. As the 7th largest global automotive supplier, we are shaping the future of mobility with over 157,000 employees in 43 countries. Your Mission As a Senior TReC Costing Analyst, you will be responsible for calculating and managing tooling reference costs for FORVIA Interior Systems programs. You will play a key role throughout the acquisition and development phases, working closely with cross-functional teams to ensure accurate, competitive, and optimized tooling cost estimations aligned with our program and business goals. Key Responsibilities Acquisition Phase Define the complete tooling package (in-house, bought-out parts, and assembly tools) per Program Management System (PMS) guidelines. Analyze the Bill of Materials (BOM) and process flow charts to build a detailed tooling list. Develop tooling concepts using CAD models, 2D drawings, and technical visuals (e.g., tool movements, inserts, cavities). Estimate tooling costs in alignment with the Tool & Equipment (T&E) strategy. Apply defined tooling margins and create pricing summaries in customer-specific (OEM) templates. Present and distribute cost breakdowns to internal stakeholders (Program Managers, T&E Buyers, etc.). Update and refine cost estimates across acquisition rounds, collaborating with Customer Business Units (CBUs). Contribute ideas to enhance FORVIA's competitiveness in project quotations. Development Phase Support Engineering and T&E Buyers with cost estimates for Engineering Change Requests (ECRs). During tooling RFQ (Request for Quotation) phases, calculate target costs based on part designs, technical specifications (IDS), and T&E strategies. Compare supplier cost breakdowns with TReC estimates during SNC (Supplier Nomination Committee) phases. Analyze gaps and provide justification or negotiation support to the Purchasing team. Maintain costing data for traceability and knowledge sharing post-nomination. Support tooling cost targets for engineering or program design changes. Cross-functional Collaboration Work closely with: CBU Cost Analysts (for both in-house and BOP parts), Central Costing Teams (to evolve TReC methodology), Global teams to ensure cost competitiveness and process alignment. Contribute to continuous improvement within the costing function by proposing innovative ideas and solutions. Your Profile Education & Experience Bachelor s or Master s degree in Engineering, or Diploma in Tool & Die Design. 6 10 years of experience in industrial environments, including exposure to production, tooling, or manufacturing engineering. Technical Skills Deep understanding of Injection Molding tools, post-processing tools (e.g., plastic welding, gauges, covering), and assembly processes. Familiarity with interior automotive components such as instrument panels, door panels, and center consoles. Knowledge of various supplier technologies is an advantage. Proficiency in interpreting CAD data and 2D technical drawings. Soft Skills Strong communication, analytical, and problem-solving abilities. Ability to synthesize complex technical data into actionable insights. Comfortable working cross-functionally and across international teams. Fluent in English (mandatory); basic knowledge of French or German is a plus. Global Impact: Work with a top-tier automotive supplier on industry-defining technologies. Innovation & Growth: Collaborate on high-impact projects and develop your career in a dynamic, global environment. Learning Culture: Access cutting-edge training through FORVIA University. Sustainability Leadership: Join a company committed to CO2 Net Zero and certified under the SBTi Net-Zero Standard. Inclusive Workplace: Thrive in a diverse, multicultural team that values collaboration and continuous improvement. Qualification : Bachelors or Masters degree in Engineering, or Diploma in Tool & Die Design

Job Title: Assistant Manager Accounts & Taxation Location: Pune Employment Type: Full-Time Experience Required: Minimum 8 Years Reporting To: Manager Finance & Accounts Industry: Real Estate Role Overview: We are seeking an experienced and detail-oriented Assistant Manager Accounts & Taxation to join our finance team. This role involves managing accounting operations, ensuring timely and accurate tax compliance, supporting ERP-based financial reporting, and assisting with audits and project accounting. The ideal candidate will have a strong foundation in accounting and taxation, hands-on ERP experience, and a proactive, collaborative work ethic. Key Responsibilities: 1. Accounting & General Ledger Management Record day-to-day accounting transactions, including project-specific entries Support monthly and annual closing processes Ensure accurate documentation and accounting for income, expenses, and provisions 2. Taxation (GST, TDS, Income Tax) Assist in the preparation and timely filing of GST, TDS, and other statutory returns Reconcile tax liabilities and input credits in the ERP system Manage challans, documentation, and audit support for all taxation matters 3. ERP & Financial Systems Operate within ERP platforms to input, track, and extract accounting data Contribute to ERP enhancements and user support initiatives Ensure data integrity and timely entry across financial systems 4. MIS & Financial Reporting Generate project-wise cost sheets, cash flow statements, and collection reports Prepare regular and ad-hoc financial reports using ERP and reporting tools Assist in budgeting, forecasting, and financial planning activities 5. Audit & Compliance Prepare audit schedules and support statutory and internal audits Ensure compliance with industry regulations including RERA (Form 3, Form 5) Maintain complete and organized documentation for audit trails 6. Cross-Functional Collaboration Coordinate with teams across Projects, Procurement, Legal, and HR for invoice verification, payment processing, and cost allocation Liaise with consultants for tax planning, audit support, and ERP issues Technical Skills Required: Sound understanding of GST, TDS, and direct/indirect tax provisions Proficiency in ERP systems (minimum 2 years), especially real estate ERPs like ERP-Hi Rise, FAR Vision, or Tally Prime Strong command of MS Excel, Word, and financial reporting tools Key Competencies: Technical: ERP-Based Accounting & Reporting Direct and Indirect Tax Compliance Financial Reconciliation and Documentation Project Accounting (Real Estate Focus) Audit Preparation & Support Behavioral: Attention to Detail: High accuracy in data entry and reporting Team Collaboration: Effective cross-functional coordination Organized & Proactive: Plans tasks and meets tight deadlines Analytical Thinking: Identifies and resolves discrepancies Ethical Integrity: Maintains confidentiality of financial data Qualifications: Education: MBA (Finance), B.Com, or M.Com Experience: Minimum 8 years of relevant experience in accounts and taxation, with at least 3 years in ERP-based accounting in the real estate sector Job Summary: The Assistant Manager Accounts & Taxation plays a critical role in maintaining accurate financial records, ensuring tax compliance, and generating insightful reports through ERP systems. This position supports strategic financial decision-making and enables operational excellence through structured accounting and cross-departmental collaboration within the real estate industry. Qualification : MBA (Finance), B.Com, or M.Com

Job Title: Engineer Billing Location: Pune Experience: Minimum 3 Years Employment Type: Full-Time Reporting To: Sr. Engineer / Manager Billing Role Overview: The Engineer Billing is responsible for preparing, verifying, and processing contractor bills according to project progress, contractual terms, and timelines. This role ensures accurate documentation, coordination with site teams, and compliance with billing protocols, budget controls, and ERP systems. The position supports smooth financial operations, timely payments, and final account settlements, thereby contributing to effective project cost management and compliance. Key Responsibilities: Billing & Invoicing Prepare monthly, interim, and final contractor bills based on actual work completed and contract terms Ensure invoices are accurate, documented, and aligned with payment schedules and milestones Payment Certification Assist in certifying payments based on verified work progress Collaborate with project teams to validate work through Measurement Books (MBs) and completion certificates Contract & Payment Terms Management Apply contractual payment terms including retention, advances, and special clauses Incorporate scope changes, time extensions, and variations into billing Documentation & Record Keeping Maintain organized records of billing documents such as BOQs, work orders, invoices, and receipts Document all variations, change orders, and claims with appropriate approvals Generate billing and outstanding payment reports for senior management Coordination with Project Teams Liaise with project managers, site engineers, and supervisors for timely measurements and billing support Ensure timely submission of MBs and supporting documents aligned with billing cycles Cost Control & Budget Monitoring Verify billing consistency with approved budgets and report discrepancies Coordinate with finance teams for reconciliation and project financial tracking Billing Software & ERP Systems Utilize ERP platforms (e.g., SAP, High-Rise) for invoice generation, tracking, and reconciliation Update ERP with billing data, approvals, and payment statuses to ensure audit trails Communication & Dispute Resolution Address and resolve billing queries or disputes from vendors, contractors, or internal teams Follow up proactively to clear pending bills and resolve discrepancies Final Account Preparation Assist in preparing final project accounts with all approved changes Coordinate with legal, accounts, and project teams for formal account closure Key Competencies & Skills: Technical: Strong understanding of construction billing processes, BOQs, contract terms, and measurement verification Proficiency in MS Excel and ERP billing systems (SAP, High-Rise, etc.) Behavioral: Attention to Detail & Accuracy Coordination & Teamwork Time Management Effective Communication Analytical Thinking and Problem-Solving Qualifications & Experience: Diploma or Bachelor s Degree in Civil Engineering Minimum 3 years of project billing experience in the construction industry At least 1 year of hands-on experience with ERP billing modules Summary: The Engineer Billing plays a critical role in managing the financial aspects of construction projects by ensuring accurate billing, documentation, and coordination with project and finance teams. This role supports timely payments, contractor relationships, and cost control, directly contributing to the financial health and successful delivery of projects at Tejraj Group. Qualification : Diploma or Bachelors Degree in Civil Engineering

Job Title: Executive Business Development Location: Pune Experience: Minimum 3 Years Employment Type: Full-Time Reporting To: Senior Manager Business Development Role Overview: The Executive Business Development supports sales growth and client acquisition in the real estate sector. The role focuses on lead identification, client engagement, coordination with channel partners, and assisting in the execution of business development strategies. The ideal candidate, with an MBA and 3 years of relevant experience, should have strong communication skills, a passion for real estate, and a results-driven approach. Key Responsibilities: 1. Lead Generation & Client Engagement Identify and pursue new client leads via cold calls, field visits, and networking Manage and convert inquiries into site visits and meetings 2. Site Visit Coordination Arrange and conduct property site visits for prospective buyers Effectively explain project features, specifications, and USPs during visits 3. Sales & Conversion Support Assist senior sales team with sales proposals and documentation Follow up with leads through calls, emails, and meetings until closure 4. Channel Partner Interaction Coordinate with brokers and channel partners for project promotion and lead generation Share project updates, brochures, and support materials regularly 5. Market Intelligence Gather data on market trends, competitor projects, pricing, and customer preferences Provide inputs to improve project positioning and sales strategy 6. Reporting & MIS Maintain records of leads, follow-ups, site visits, and conversions Share daily/weekly updates and dashboards with the reporting manager 7. Event Participation Support organization and participation in property exhibitions, investor meets, and promotional events Represent the company professionally at public forums Technical Skills Required: Strong understanding of real estate products and buyer behavior Proficiency in MS Office and CRM systems Basic knowledge of RERA and property documentation processes Good presentation and data handling skills Qualifications & Experience: Education: MBA in Marketing, Sales, or Business Development Experience: Minimum 3 years of experience in business development or sales, preferably in real estate Job Summary: The Executive Business Development plays a critical role in lead generation, prospect conversion, and supporting the sales pipeline within the real estate sector. Leveraging excellent communication skills and market knowledge, this position contributes directly to revenue growth and enhances brand visibility. The role offers strong career progression opportunities within the business development team. Qualification : MBA in Marketing, Sales, or Business Development

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Job Title: Principal Engineer (Malware Research Scientist) Company: Druva Location: Pune, Maharashtra, India About Druva: Druva, the autonomous data security company, delivers a 100% SaaS, fully managed platform that secures and recovers data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and fidelity providing autonomous protection, rapid incident response, and assured data recovery. Trusted by over 6,000 customers including 65 of the Fortune 500, Druva protects business-critical data in today s evolving threat landscape. With a $10 million Data Resiliency Guarantee, Druva ensures robust defense against all cyber threats. Role Overview: As a Principal Engineer (Malware Research Scientist), you will lead the design and establishment of a cutting-edge malware analysis lab and manage a team of researchers focused on deep technical investigations. You will conduct hands-on research, especially on ransomware, to uncover threat behaviors and generate actionable intelligence. Your insights will directly influence product security features by providing malware artifacts and indicators of attacks (IOAs) to engineering and product teams, strengthening Druva s product security posture. Key Skills & Expertise: Proven background as an Enterprise Security Architect or equivalent. Expertise in threat modeling and risk mitigation at organizational and technical levels. Comprehensive understanding of cloud security (AWS, Azure, OCI), Linux, M365 application/API security, firewalls, IDS/IPS, sandboxing, threat intelligence, vulnerability assessment, SIEM, auditing, encryption, and data loss prevention. Relevant certifications such as OSCP, SANS, or equivalent security certifications are highly desirable. Strong communication skills with the ability to present complex technical topics clearly. Deep technical knowledge of malware behavior, cyber kill chain, incident response, forensic data collection, disaster recovery, and ransomware impact. Hands-on experience in these areas is preferred. Roles & Responsibilities: Technical Leadership & Research: Design, implement, and maintain a secure and scalable malware analysis lab. Perform in-depth analysis of malware samples with a focus on ransomware variants. Utilize reverse engineering, static, and dynamic analysis techniques to dissect malware behavior and tactics. Identify, document, and communicate Indicators of Compromise (IOCs), MITRE ATT&CK TTPs, and Indicators of Attack (IOAs). Analyze ransomware impacts on data, cloud infrastructure (AWS, Azure, GCP), and SaaS platforms (M365, Google Workspace). Develop innovative detection and mitigation strategies for advanced malware threats. Stay abreast of emerging threat trends through continuous research and threat intelligence gathering. Collaboration & Communication: Partner with Product Managers to align research with customer requirements and support development of security features. Work with marketing to translate research insights into technical content like whitepapers, blogs, and presentations. Translate technical findings into clear, actionable reports for technical and non-technical stakeholders. Collaborate with engineering and security teams to integrate threat intelligence into incident response and security operations. Present research outcomes and threat intelligence updates to internal teams and leadership. Qualifications: Bachelor s or Master s degree in Cybersecurity, Computer Science, or a related discipline (or equivalent experience). 10+ years of experience in malware analysis and threat research. Proven track record of leading and mentoring security research teams, including training interns and junior researchers. Deep expertise in malware analysis techniques such as reverse engineering, static analysis, dynamic analysis, and sandbox environments. Strong knowledge of ransomware variants and their operational impact on various infrastructures. Excellent verbal and and written communication skills. Ability to manage multiple projects, work independently, and prioritize tasks effectively. A passionate and proactive approach to staying ahead in the cybersecurity threat landscape. If you re ready to lead high-impact malware research and shape the future of cyber resilience, Druva offers a compelling opportunity to join a world-class team protecting data on a global scale. Qualification : Bachelors or Masters degree in Cybersecurity, Computer Science, or a related discipline (or equivalent experience).

Job Title: Project Manager Location: Pune Experience: 3+ Years Job Type: Full-Time Job Summary: We are looking for an experienced Project Manager to lead and manage software development projects in Pune. As the Project Manager, you will oversee all phases of project development, ensuring the successful delivery of projects on time, within scope, and according to client specifications. You will be responsible for coordinating with cross-functional teams, maintaining effective communication with clients, and ensuring that Agile methodologies are adhered to throughout the project lifecycle. The ideal candidate will have strong leadership abilities, excellent problem-solving skills, and a solid understanding of project management tools and techniques. If you're passionate about delivering high-quality software solutions and thrive in a fast-paced, collaborative environment, we want to hear from you. Key Responsibilities: Project Planning & Coordination: Define project scope, goals, and deliverables in collaboration with stakeholders. Develop detailed project plans and schedules to monitor and track progress. Team Leadership: Lead cross-functional teams, motivate team members, and provide guidance and direction to ensure timely delivery of project milestones. Client Communication: Maintain regular communication with clients, ensuring their expectations are met and addressing any concerns or changes to project scope. Agile Methodology: Implement Agile project management practices, ensuring that the development process follows Agile principles, such as Scrum or Kanban. Risk Management: Identify project risks, develop mitigation strategies, and address any issues that arise during the project lifecycle. Quality Assurance: Ensure the quality of deliverables by coordinating testing and validation processes to meet the client s requirements and specifications. Budget & Resource Management: Monitor project budgets, allocate resources effectively, and ensure that the project is completed within budget and allocated resources. Reporting & Documentation: Prepare and present project status reports, including progress, risks, and any potential issues to internal teams and stakeholders. Continuous Improvement: Evaluate the success of completed projects, gather feedback, and recommend improvements for future projects. Skills & Qualifications: Experience: Minimum of 3 years of experience in managing software development projects, preferably in an IT environment. Project Management Skills: Strong experience in managing projects using Agile methodologies (Scrum, Kanban), with a good understanding of project management tools (e.g., Jira, Trello, MS Project). Leadership: Proven ability to lead and motivate cross-functional teams to achieve project goals on time and within scope. Client Communication: Strong verbal and written communication skills to manage client relationships, provide updates, and manage expectations effectively. Problem Solving: Excellent problem-solving and decision-making abilities to resolve challenges and ensure project success. Time Management: Ability to prioritize tasks, manage multiple projects simultaneously, and work under tight deadlines. Technical Understanding: Basic understanding of software development processes and technologies, enabling effective communication with development teams. Educational Background: Bachelor s degree in Computer Science, Engineering, or a related field. PMP or Scrum certification is a plus. What We Offer: Professional Growth: Opportunities to develop your project management skills and grow within the organization. Collaborative Environment: Work in a supportive and dynamic team, where your ideas and contributions are valued. Challenging Projects: Manage complex and impactful projects, with the opportunity to lead innovative solutions. Competitive Compensation: Attractive salary and benefits package. Work-Life Balance: A healthy work-life balance with flexible working hours and supportive policies. If you have the experience and skills to manage software development projects in an Agile environment and lead cross-functional teams to success, apply now to join our team! Qualification : Bachelors degree in Computer Science, Engineering, or a related field. PMP or Scrum certification is a plus.

Job Title: Senior Cloud Engineer Job Description: We are seeking a highly skilled Senior Cloud Engineer with extensive experience in software development and DevOps to lead efforts in automating Cloud infrastructure. The ideal candidate will focus on building automation for Cloud Landing Zones and collaborate with cross-functional teams to ensure the successful implementation and maintenance of cloud solutions. You will leverage your expertise in cloud technologies, coding practices, and automation to help scale and optimize the organization s cloud infrastructure. Responsibilities: Cloud Infrastructure Design & Implementation: Design, implement, and maintain scalable and efficient cloud-based solutions primarily on AWS, and Azure. Lead initiatives to automate cloud infrastructure, improving efficiency and reducing manual interventions. Collaboration & Best Practices: Collaborate with cross-functional teams to integrate best practices in development, code quality, and automation. Mentor and guide development teams, offering expertise in DevOps and automation practices. Cloud Application Development: Contribute to the design and implementation of cloud applications, leveraging serverless architectures, Kubernetes, and event-driven patterns. Ensure high-quality design, security, and testing practices in cloud-based applications. CI/CD & Automation: Develop and maintain CI/CD pipelines for seamless, automated deployments using GitOps methodologies. Security: Apply security best practices in cloud application architecture, including designing secure authentication and authorization mechanisms. Performance Optimization: Continuously monitor and optimize the performance, scalability, and reliability of cloud applications and infrastructure. Innovation: Stay updated with the latest cloud technologies, trends, and tools to drive innovation and improve the organization s cloud architecture. Continuous Improvement: Promote continuous improvement by sharing knowledge, conducting team reviews, and mentoring junior developers. Requirements: Experience: Proven experience as a Cloud Engineer or in a similar role with a strong focus on AWS (experience with Azure is a plus). Solid experience in software development and DevOps practices. Expertise in AWS/Azure infrastructure automation. Technical Skills: Proficiency in programming languages such as Python, Golang, or JavaScript. Experience with serverless architectures, Kubernetes, and event-driven patterns. Strong understanding of CI/CD pipelines, GitOps methodologies, and cloud security best practices. Collaboration & Communication: Excellent problem-solving skills and ability to work collaboratively within a team. Strong communication skills to convey complex technical concepts to non-technical stakeholders. Preferred Qualifications: Cloud Technologies & Architecture: Experience in designing and working with No-SQL databases, such as DynamoDB. Expertise in software architecture, development, and systems testing, with a strong focus on cloud technologies. Leadership & Mentoring: Experience in leading and mentoring development teams. Ability to guide and influence decision-making in the development and design of cloud solutions. Quality & Code Management: Proficient in applying quality gates such as code reviews, pair programming, and team review meetings. Experience in code management and release processes, with familiarity in Monorepo and Multirepo strategies. Technical Competence: Solid understanding of functional programming principles. Knowledge of SDLC, and adherence to DRY, KISS, and SOLID design principles. Expertise in managing security protocols such as ABAC, RBAC, JWT, SAML, AAD, and OIDC for authentication and authorization. Event-Driven Architecture & Cloud Networking: Expertise in event-driven architecture including queues, streams, batches, and pub/sub systems. Strong understanding of scalability, concurrency, and distributed systems. Experience with cloud networking and proxies. Additional Skills: Polyglot programmer with expert-level proficiency in at least two languages (e.g., Python, TypeScript, GoLang). Experience operating Kubernetes clusters from a developer s perspective, including custom CRDs, operators, and controllers. Strong experience in GitHub for version control, code reviews, and collaborative development. Agile & Development Environment: Experience working in agile teams, participating in sprints, and collaborating effectively in cross-functional teams. UI Development (Optional): Fluency in UI development using React, Hooks, and TypeScript is a plus. Cloud Certifications (Optional): AWS or Azure certifications. AWS Certified DevOps Engineer Professional or similar certification is a plus. What We Offer: Professional Development: Opportunities for continued professional growth through internal programs, mentorship, and certifications. Collaborative Work Environment: A culture that fosters innovation, collaboration, and knowledge sharing among teams. Competitive Benefits: Comprehensive benefits package including health, wellness, and work-life balance programs. Career Progression: Clear paths for career advancement and personal growth in a rapidly expanding cloud-focused company. Join our dynamic team and help shape the future of cloud infrastructure! Let's build the cloud solutions of tomorrow, together.

Job Title: Business Development - 2W Segment Location: Pune, India Employment Type: Full-Time | On-Site Job Family: Strategy & Business Development About Schaeffler Schaeffler is a dynamic, global technology leader known for its entrepreneurial spirit and rich history of private ownership. As a trusted partner to major automotive manufacturers, aerospace companies, and key industrial players, Schaeffler offers exciting development opportunities in a collaborative, innovative environment. Key Responsibilities Business Development Strategy & Roadmap for 2W Segment Develop and drive the strategic roadmap for Schaeffler s 2-wheeler (2W) business, aligned with VLS (Vehicle Lifetime Solutions) vision and long-term business objectives. Lead the Strategy Dialogue process, ensuring that sales and gross profit (GP) targets are met through effective business development initiatives. Collaborate with internal teams to translate strategy into actionable business plans. Market & Competitor Research Conduct in-depth research into market trends, competitor activities, and technological advancements in the 2W industry. Monitor and provide updates on government policies, regulations, and legislation impacting the automotive sector. Identify white spaces and new business growth opportunities, advising leadership on emerging trends and potential product line expansions. Market Sizing & Strategic Support Define and consolidate the 2W market size across segments. Support VLS leadership in formulating product and business line strategies based on data-driven insights. Assist in order intake planning to align with revenue goals and business growth expectations. Qualifications Education: University degree in a technical or commercial discipline (e.g., Mechanical/Electrical Engineering, Business Administration & Engineering). Experience: Prior experience in sales, key account management, or program management ideally within the automotive sector. Knowledge of business processes, with strong expertise in pricing strategies and product profitability analysis (PPA). Technical Knowledge: Strong understanding of automotive product development, market trends, and industry dynamics, especially within the 2-wheeler segment. At Schaeffler, we believe that diverse ideas and perspectives drive innovation and fuel creativity. By respecting and appreciating differences, we contribute to sustainable value creation for all stakeholders and society. Join us to shape the future of mobility through groundbreaking innovation and impactful projects. Qualification : University degree in a technical or commercial discipline (e.g., Mechanical/Electrical Engineering, Business Administration & Engineering).

Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.

About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a global leader in kitchen and laundry appliances, dedicated to improving life at home for families around the world. With a commitment to purposeful innovation and an iconic brand portfolio including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, and InSinkErator we combine cutting-edge technology with decades of expertise. In 2023, we reported approximately $19 billion in annual sales, supported by 59,000 employees and 55 manufacturing and technology research centers globally. Learn more at WhirlpoolCorp.com. About the Team Our Quality Assurance team plays a critical role in ensuring the highest product standards for our customers. This team works closely with suppliers to maintain quality, improve processes, and resolve issues quickly and effectively. From new product launches to ongoing supplier development, we partner with internal teams and external suppliers to drive a culture of excellence. About the Role As a Supplier Quality Engineer/Manager, you will be responsible for ensuring the performance and quality of direct material suppliers across Asia and IPO supply chains. You will lead new product integration (NPI) and existing product improvements (EPI) by driving supplier development processes, solving escalated quality issues, and collaborating closely with global teams. Your work will directly impact the quality and reliability of Whirlpool products delivered to millions of homes. Key Responsibilities Partner with suppliers to ensure flawless new product launches. Lead supplier quality processes for NPI and EPI projects, including APQP (Advanced Product Quality Planning) and PIQ (Purchase Item Qualification). Drive supplier performance improvement initiatives through data analysis, root cause identification, and action planning. Manage and resolve escalated quality issues through structured problem-solving processes like 8D. Conduct supplier process audits and risk assessments to identify improvement opportunities. Collaborate with global cross-functional teams to align supplier quality processes and ensure consistency. Provide training to suppliers on Whirlpool s quality systems, tools, and expectations, fostering a Zero Defect culture. Track, analyze, and report on supplier performance metrics such as SIR, PPM, and CAL. Participate in supplier qualification reviews and witness critical sample builds during new product launches. Champion Critical Parameters Management (CPM) to ensure focus on key product characteristics that impact performance and customer satisfaction. Education: Bachelor s degree in Mechanical Engineering (or related field). Experience: 7-10 years in Supplier Quality within Automotive, Home Appliances, or Consumer Durables industries. Technical Skills: Strong understanding of quality tools like APQP, PPAP, FMEA, SPC, MSA. Proficient in data analysis and statistical process control (SPC). Experience working directly with suppliers on quality improvement and new product launches. Certifications (Preferred): Six Sigma Green/Black Belt. Certified Quality Management Systems (QMS) Auditor. Soft Skills: Strong communication and relationship-building skills. Ability to collaborate across cultures and global teams. Analytical mindset with a proactive approach to problem-solving. Passion for driving quality excellence and continuous improvement. Work for a globally recognized Fortune 500 company. Collaborate with talented professionals from around the world. Be part of an innovative environment that values bold ideas and smart solutions. Enjoy a diverse and inclusive workplace where your voice matters. Contribute directly to products that improve life at home for millions. If you are passionate about quality, thrive in a collaborative environment, and are ready to drive supplier excellence in a globally respected organization, apply today! Qualification : Bachelors degree in Mechanical Engineering (or related field).

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

Role Overview We are seeking an experienced Manager, Documentation to lead our technical writing team. You will be responsible for creating and managing high-quality product documentation that enhances user experience, product adoption, and internal support. This role involves close collaboration with Product Management, Engineering, Customer Success, and UX teams to develop clear, engaging, and accessible documentation. If you have a passion for technical writing, AI-driven technology, and impactful documentation, we d love to hear from you! Key Responsibilities Lead, mentor, and develop a team of technical writers. Define and execute a documentation strategy aligned with product roadmaps and customer needs. Oversee the full documentation lifecycle, from planning to publishing and maintenance. Establish and enforce best practices, style guides, and documentation standards. Collaborate cross-functionally to ensure documentation meets user needs. Gather and integrate feedback for continuous improvement. Ensure timely delivery of clear, concise, and well-structured content. About You 12+ years of experience in technical writing, documentation, or content development in an IT environment. 2+ years of leadership experience managing documentation teams. Expertise in SaaS product documentation, API documentation, and enterprise software content. Proficiency in documentation tools and content management systems. Experience developing and implementing documentation style guides. Excellent writing, editing, and communication skills with strong attention to detail. Technical understanding of data, analytics, and enterprise technology solutions. At Aera Technology, we offer: Competitive salary and stock options Comprehensive insurance and paid time off Professional development programs and leadership training A flexible working environment supporting work-life balance Equal Opportunity Employer Aera Technology is committed to diversity and inclusion. We welcome applicants of all backgrounds, ensuring fair consideration regardless of race, gender, age, disability, veteran status, or any other protected characteristic. Join us and help shape the future of Decision Intelligence!

ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet s most urgent problems. Making the world a better place. Every day. Our driving force is to accelerate success for our customers, people and planet. We are looking for an International Sales Engineer for our Specialized S&T heat exchanger business. The new employee will be based in our Pune site, but working daily with colleagues based in Suisio, Italy. Who you are We are looking for a person with: Capabilities to identify priorities and follow up the opportunities Strong attitude to interpersonal relationships Ability to manage a network of customers and partners Business development attitude Business Acumen and curiosity Open minded Strong communication and presentation skills Strong team orientation and ability to build cross-functional relationships What about the job The International Sales Engineer will work directly with our Sales manager located in Suisio, Italy and with our customers - end users and engineering companies - to develop high efficiency tubular heat exchangers for their processes. Working with our sales team as well as our manufacturing unit colleagues is essential in all facets of the sales effort toward negotiating eventual purchase order from the customer. This position will require the understanding customer needs and technical specificities to shell and tube markets. The International Sales Engineer position has a broad range of responsibilities to include the following: Assist experienced sales engineers with the proposal of our solutions and aim to work independently on specific accounts. Prepare proposals on the project s technical specifications and requirements. Assist experienced application / sales engineers with the design and proposal of our solutions. Supervise and organize bid preparation and ensure accuracy of costing estimating. Participate in presentations at customer locations and negotiations. Continuous communication with our customer is essential to provide our engineered to order heat transfer products. Participating in training sessions, meetings, skill building and professional development classes. Works with management to refine and implement sales strategies and policies. Assists manager with other tasks as needed. Follows all safety policies and company-wide safety requirements; encourages action assuring safe behavior; confronts unsafe behavior and conditions proactively and positively. Complies with all company policies and procedures. Conducts himself/herself in a considerate, professional, cooperative and helpful manner toward fellow employees, customers, vendors and visitors. What you know: Bachelor s degree in engineering with professional experience, at least 5 years, in Shell and tube Manufacturing / Heat Transfer is preferred. Additional competencies to include the following: Requires medium level technical and financial knowledge to effectively estimate and sell with some degree of independence. General knowledge of ASME VIII div.1 and 2 code for Pressure Vessels and S&T design and manufacturing Must have exceptional verbal and written communication skills along with organization and presentation skills. Already proven experience in an international and multi-cultural company is a plus. Language: Proficient English / Italian would be a plus Must effectively present information and respond to questions from groups of managers, clients and customers. Working knowledge of computer software, including Word, Excel and PowerPoint. Demonstrated ability to work both independently (self-directed) and with others as part of a team. Able to confidently interact with a variety of internal and external customers. Ability to multi-task and prioritize assignments. Must have valid driver s license. Required to travel internationally approximately 25-35%. "We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status." Qualification : Bachelors degree in engineering with professional experience, at least 5 years, in Shell and tube Manufacturing / Heat Transfer is preferred