Telecalling Jobs in Bengaluru

Position: Enquiry Processing Associate Marketing Department: Marketing Extension Location: Bengaluru Role Overview: We're looking for a responsive and detail-oriented Enquiry Processing Associate to manage incoming enquiries from Key Account Managers (KAM) through phone, email, and chat. This role involves accurately processing enquiries, providing product information, resolving issues, and collaborating across teams to ensure excellent customer service. Key Responsibilities: Respond promptly and professionally to enquiries from KAM via phone, email, and chat. Accurately process and document all enquiries in the company system. Provide clear and detailed information regarding products, services, and company policies to KAM on a daily basis. Resolve customer issues efficiently and escalate complex cases to the relevant departments or personnel. Maintain current knowledge of company products, services, and technologies. Work closely with other departments to ensure enquiries are addressed comprehensively and promptly. Generate, present, and analyze reports on enquiry trends to support continuous improvement. Qualifications & Skills: Bachelor s degree in Business Administration (BBA) or any other discipline. Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work collaboratively in a team environment. Proficient in using communication tools and enquiry management systems. Qualification : Bachelors degree in Business Administration (BBA) or any other discipline.

Position: Team Leader Marketing Location: Bangalore Department: IPC Marketing Function: Business Development Entity: Bajaj Capital Insurance Broking Ltd. Number of Positions: 1 Company Overview Bajaj Capital Insurance Broking Limited (BCIBL) is a licensed insurance broker (License No. 241, Code CB042/02), registered under the Companies Act, 1956. Since its inception in 2004, BCIBL has been a trusted name in the insurance broking industry, serving over 600,000 clients nationwide. The company offers a comprehensive portfolio of both life and general insurance products, backed by regulatory compliance and a customer-first approach. Role Summary We are looking for a proactive and results-driven Team Leader Marketing to manage on-ground data collection operations and ensure effective lead generation through field teams. The ideal candidate will have team management skills and be comfortable working in a target-oriented environment. Key Responsibilities Supervise and coordinate all data collection and lead generation activities Ensure achievement of daily/weekly targets by data surveyors Maintain high-quality lead databases for tele-calling and follow-up teams Ensure manpower availability and scheduling for consistent field operations Compile, review, and submit MIS reports to the Head Office on time Motivate and guide team members to optimize performance and efficiency Qualifications & Requirements Minimum Qualification: 12th pass (+2 and above) Strong verbal communication skills, with fluency in Kannada (mandatory) Ability to lead field teams and ensure execution of on-ground marketing activities Basic understanding of data entry, MIS reporting, and lead management Prior experience in field marketing or survey coordination is a plus Lead a high-energy field team at one of India's most reputable insurance brokers Gain valuable leadership experience in on-ground marketing and data operations Contribute to the company s growth by playing a key role in lead generation and market outreach

Job Title: Telecaller (IT Services) Location: Rajkot, Gujarat, India Key Responsibilities: Make outbound calls to potential clients to introduce our IT services. Understand client requirements and pitch suitable solutions. Schedule meetings and follow up with prospects. Maintain a database of leads and update call records in CRM. Achieve daily/weekly/monthly targets for lead generation. Handle inbound inquiries and provide basic service information. Collaborate with the sales team to ensure effective lead conversion. Requirements: 0-3 months of experience in telecalling, preferably in IT services. Any Bachelor's Degree Hindi Speaking skills is mandatory Strong verbal and written communication skills in Hindi and English (assuming English is also required for IT services). Basic understanding of IT services and solutions. Ability to handle objections and maintain professionalism. Self-motivated with a target-driven approach. Benefits: Competitive salary + incentives. Career growth opportunities in IT sales and business development. Training and support provided. Friendly and collaborative work environment. Qualification : Any Bachelor's Degree