Ticketing Systems Jira Jobs in Gandhinagar

Position: Business Support Analyst (ERP Support) Location: Gandhinagar Department: Services / Business Support About Odoo: Users of the Product: 7,000,000 Company Growth: 60% Year-over-Year Company Maturity: Profitable What We Look For: As a Business Support Analyst, you will bring a positive attitude and energy to support our current and potential customers, as well as collaborate with internal teams. Our goal is simple: keep our customers happy by solving their issues and providing high-quality service. Your role will focus on helping users of our software by investigating their inquiries and providing the best possible solutions. When customers reach out through ticketing, live chat, or phone calls, you'll identify functional issues and dig deeper for solutions. If necessary, you will escalate complex issues to our Developers. You will also closely collaborate with internal teams such as Consultants, Sales, and Developers. Essentially, you ll be the link between the end-users and Odoo, ensuring smooth communication and resolution. Key Responsibilities: Assist customers in using Odoo Business Apps Troubleshoot and resolve functional issues by thorough investigation Engage with visitors and leads through live chat support Ensure customer satisfaction by providing excellent service Continuously improve the customer experience Contribute to product enhancements and documentation updates Participate in side projects like recruiting, onboarding new team members, and delivering training sessions Must-Have Qualifications: 1+ years of experience in a similar support or technical role Bachelor's or Master s degree Strong IT and business acumen Customer-oriented approach Self-driven and quick to learn Fluent in English Strong problem-solving skills and solution-focused mindset Nice-to-Have Qualifications: In-depth knowledge of business processes Technical knowledge (XML, Python, JavaScript) Why You Should Say YES to This Job: Comprehensive Training: Enjoy 2 weeks of intensive functional training with certification upon completion. Impact: Contribute to improving Odoo by providing valuable user feedback. Exceptional Support Experience: Deliver outstanding customer service and make a real difference for our clients. Variety: No two days are the same your work will always be dynamic and engaging! Qualification : Bachelor's or Masters degree

Customer Support Analyst (ERP Support) Location: Gandhinagar, Gujarat, India Department: Services / Business Support About Us Join Odoo, a growing software company with a cutting-edge product, a vast global community, and a fun, dynamic work environment. As a Customer Support Analyst, you'll have the opportunity to make a real impact by assisting both existing and potential customers, as well as collaborating with internal teams to deliver exceptional support. Users of the Product: 7,000,000+ Company Growth: 60% Year-over-Year Profitability: Yes What We Look For We are seeking a motivated, customer-oriented individual with a positive attitude and dynamism. As a Customer Support Analyst, you will be responsible for helping users resolve their issues, investigating functional problems, and providing them with high-quality service. You will be the key link between our end-users and Odoo, ensuring customer satisfaction while contributing to improving our product and documentation. Working Model: Work from Office / Onsite What You ll Do Support: Assist customers with their use of Odoo Business Apps Investigation: Troubleshoot and solve functional issues by investigating reported problems Live Chat & Communication: Engage with visitors and leads via live chat and phone calls to provide assistance Customer Satisfaction: Ensure customer satisfaction and improve their experience with the product Product Improvement: Contribute to the enhancement of our product and documentation Side Projects: Participate in recruitment, onboarding new colleagues, and training initiatives What We Value in You 1+ years of experience in a similar role A Bachelor's or Master's degree Affinity for IT and Business processes Customer-focused mindset with strong problem-solving skills Ability to work autonomously and learn quickly Fluent in English A solution-oriented attitude Nice-to-Have Skills Good knowledge of business processes Technical knowledge (XML, Python, JavaScript) Why You Should Say YES to This Job Intensive Training: 2 weeks of functional training with final certification to set you up for success Impact: Directly contribute to the improvement of Odoo by providing valuable user feedback Exciting Challenges: No two days are the same you ll be constantly tackling new challenges Customer Experience: Deliver exceptional support that makes a lasting impact on our clients Compensation & Perks: Full-time position with an attractive salary package Paid Leaves: 5-day work week, 24 paid leaves, and public holidays as per IT industry standards Prime Location: Office located in a prime location with excellent transportation connectivity Training: 8 hours of training each month to stay updated on the latest product features and technology Eat & Drink: Tea, coffee, and snacks provided throughout the day Sponsored Events: Team outings, team lunches, festive celebrations, and various team-building activities Exchange Program: Opportunity to apply for similar roles in Odoo subsidiaries Qualification : A Bachelor's or Master's degree

What do we look for? As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers, and our colleagues as well. Our goal is to make our customers happy by solving their issues and giving them a good quality service. Your mission will consist of helping our software's users by investigating to provide them with the perfect answer to their questions. When a customer's request comes in, through ticketing, live chat, and phone calls, you will have to understand the functional issue and investigate. If needed, you will redirect customers to our Developers, depending on the types of requests. Indeed, you will closely collaborate with internal teams such as Consultants, Sales, or Developers. In a nutshell, you will be the key point between the end-users and Odoo. Responsibilities Help customers with their use of Odoo Business Apps Solve functional problems by investigating Engage with our visitors and leads (Live chat) Ensure customers' satisfaction Improve customers's experience Contribute to the improvement of our product & all documentation Side projects (recruit and onboard new colleagues, give training, ...) Must Have 1+ years of experience in similar field Bachelor or Master degree IT & Business Affinity Customer oriented Autonomous and fast learner Fluent in English Solution minded Nice to Have Good knowledge of business processes Technical knowledge (XML, Python, JS) Qualification : Bachelor or Master degree

Job Overview: We are looking for a skilled Node JS Developer to join our back-end development team. In this role, you will be responsible for developing and implementing API Interface using Node. You will also be responsible for profiling and improving performance and documenting our back-end codebase. Experience: 2 + yrs Requirements: Min 2+ years of experience in developing modern web applications using Angular and Node. Experience in Express JS, koa, Nest JS Experience in NoSQL and SQL database Experience in node with typescript Good knowledgeable of server and deployment Must have knowledge of versioning system like Git / Git-lab / Bit Bucket Good knowledge in test cases Jasmine + karma Should have knowledge of Jira / Trello / Slack Job timing: 10.00 am to 7.00 pm. Working Days: Monday to Saturday Working location: B-410, Atria The Business Hub, Sargasan, Gandhinagar, Gujarat 382421. Job type: Full time Salary: No Bar for the right candidate.

Experience: 2 yrs Job Responsibilities: Minimum 1.5 Year of Exp. In Angular 2+ Version Must have knowledge of Angular Universal with SSR Must have knowledge of Angular Material Must have knowledge of versioning system like Git / Git-lab / Bit Bucket Good knowledge in test cases Jasmine + karma Should have hands-on Experience in RXJS Should have knowledge of Jira / Trello / Slack Job timing: 10.00 am to 7.00 pm. Working Days: Monday to Saturday Working location: B-410, Atria The Business Hub, Sargasan, Gandhinagar, Gujarat 382421. Job type: Full time Salary: No Bar for the right candidate.

IT Business Analyst Experience: 2- 4 years Number Of openings: 1 Location: Gandhinagar, Gujarat About Bosc Tech Labs Bosc Tech Labs is a rapidly growing IT solutions provider specializing in software development, mobile applications, SaaS solutions, and digital transformation services. With expertise across multiple industries, we deliver innovative and scalable solutions to clients worldwide. Our culture fosters innovation, collaboration, and continuous growth, making Bosc Tech Labs an ideal workplace for professionals who aspire to make a meaningful impact. Key Responsibilities Project Coordination: Track project progress and ensure timely deliveries. Client Communication: Effectively communicate with clients and internal teams for requirement gathering. Documentation & Reporting: Prepare and maintain detailed project documentation and reports. Process Improvement: Identify business needs and suggest process enhancements. Team Collaboration: Work closely with development teams to ensure alignment with business goals. Required Skills & Qualifications Experience: 2 4 years in project coordination and business analysis. Client Communication & Stakeholder Management: Strong ability to engage with clients and stakeholders effectively. Requirement Gathering & Documentation: Experience in analyzing workflows and preparing structured documentation. Project Management Tools & Agile Methodologies: Familiarity with tools like JIRA, Trello, Asana, or similar platforms. Problem-Solving & Decision-Making: Strong analytical thinking and the ability to drive business solutions.

Product Owner (Functional) Location: Gandhinagar, Gujarat, India Department: Services / Business Services About Us At Odoo, Product Owners play a crucial role in improving our software products and ensuring that they meet user needs. Working closely with development teams based in Belgium and India, you will be at the forefront of product enhancements, from understanding industry trends to testing new features and writing specifications. Your efforts will have a direct impact on our product-led growth strategy. Company Size: 3,000 employees Users Worldwide: 10 million+ Working Model: Work from Office / Onsite Responsibilities Stay up-to-date with industry trends and bring innovative ideas to the table Focus on improving user experience across all products Analyze user behaviors to identify areas for improvement Write detailed specifications for new features and improvements Collaborate with developers to make technical decisions and define functional workflows Simplify complex problems into actionable solutions Communicate effectively with relevant stakeholders, including users, developers, CEO, and CTO Make quick, informed decisions to keep the product development moving Test the functionality of various use cases to ensure quality Must-Have Skills Fluent in English, with strong communication skills 2+ years of experience in a similar role Strong understanding of business processes and workflows Passion for software products and their continuous improvement Nice-to-Have Skills In-depth business knowledge 1+ years of experience as a UX analyst Familiarity with different ERP systems Ability to make quick, smart decisions in a dynamic environment Strong ability to manage priorities and deadlines What Makes This Role Great Amazing Team: Work alongside smart, motivated colleagues in a friendly, open culture No Bureaucracy: No unnecessary management layers, rigid working hours, or cumbersome tools just real responsibilities and autonomy Diverse Knowledge: Gain exposure to various business industries and challenges Real Impact: Contribute directly to the success of the company by improving the product for millions of users Dynamic Environment: Face real challenges in a fast-evolving, high-growth company Our Product Discover the innovative products we offer to our global user base and contribute to their ongoing evolution. Impact: Every employee at Odoo has the chance to see the real impact of their work. Perks: Full-time position with an attractive salary package 12 days of training per year, including 6 days of your choice Sports activities with colleagues expenses covered Fruit, tea/coffee, and snacks provided in the office Regular company activities such as sports sessions, team-building events, and monthly social gatherings

Job Title: Senior .NET Developer Azure & React.js Expert Location: GIFT City, Gandhinagar, Gujarat Experience Required: 3+ Years Shift: Day Shift Qualification: B.Tech / B.E / B.C.A / M.C.A About the Role: We are hiring a highly experienced .NET Developer to join our growing technology team in GIFT City, Gandhinagar. This is an excellent opportunity for developers passionate about building scalable web applications using .NET Core, Azure, and React.js. If you have a strong command over backend and frontend technologies, cloud infrastructure, and DevOps practices, we want to hear from you! Key Responsibilities: Design, develop, and maintain high-performance applications using .NET Core and Web API. Build and manage cloud-native solutions with Azure App Services, Azure Blob Storage, and Azure Pipelines. Develop interactive and responsive UIs using React.js. Create and optimize SQL queries and database structures in SQL Server. Implement CI/CD pipelines with Azure DevOps for automated deployment and integration. Manage and track project tasks using Jira. Perform unit testing to ensure robust and bug-free code. Mentor junior developers and provide technical leadership to the team. Contribute to agile planning, sprint reviews, and code reviews to ensure on-time delivery. Required Skills & Experience: Minimum 3 years of hands-on experience with .NET Core and Web API development. Strong expertise in Microsoft Azure, including App Services, Blob Storage, and Pipelines. Proficient in React.js and modern JavaScript frameworks for frontend development. In-depth knowledge of SQL Server for database design and optimization. Experience in Azure DevOps and continuous integration/continuous deployment (CI/CD) practices. Familiarity with Agile methodologies and project tracking tools like Jira. Excellent skills in unit testing, debugging, and code review. Proven ability to lead development teams and manage project timelines. Strong analytical thinking and problem-solving capabilities. Exceptional communication and collaboration skills. Work on cutting-edge technologies in a fast-paced environment. Opportunity to lead and influence development practices. Collaborative work culture with a focus on continuous learning. Be part of a team shaping scalable and secure enterprise solutions. Apply Now to join a forward-thinking tech team in Gandhinagar s premier business hub! Qualification : B.Tech / B.E / B.C.A / M.C.A

Quality Analyst Position: Gaming (QA) (Game Testing experience is a must) Experience: 1.5 to 3 Years Location: Gandhinagar, Gujarat (Preferred Only Gujarat Based Candidates) Roles and Responsibilities : Thoroughly testing game features and functionality Must be able to understand game patterns Completing all in-game missions and side-missions, possibly multiple times Checking out in-game captions and menu titles to make sure they are coherent and easily understandable Identifying and reporting any software glitches Exploring different ways to approach the game, such as trying it with other in-game characters Must have experience in Playing the game for long periods. So it can identify any issues that may arise. Trying out different graphic settings to check the system stabilities in varying load conditions Playing the game with all difficulty levels Verbally communicating findings to the developers and product team members Providing feedback to developers on game balance and overall fun factor Writing detailed reports on their findings Requirements And Skills : Bachelor s degree. Previous experience as a game tester. Passion for gaming. Advanced computer skills. Experience with PC, console, and mobile games. Advanced understanding of game dynamics, sandbox explorations, side quests, and hidden levels. Attention to detail. Must have experience in handling bug-tracking system Patience and persistence Good communication skills. Ability to focus for long periods. Qualification : Bachelors degree.

Job Title: Project Coordinator Location: Gandhinagar Experience Required: 4-7 Years Job Responsibilities: Manage project scope, timelines, and deliverables for each sprint. Facilitate all Scrum ceremonies, ensuring active participation and alignment. Optimize sprint capacity and workload distribution for efficient execution. Foster internal communication and seamless collaboration among teams. Act as the primary liaison between the team and external stakeholders. Work closely with Product Owners to manage backlogs and prioritize new requests. Identify, address, and remove roadblocks to ensure smooth project execution. Support teams in adopting and implementing process improvements effectively. Ensure timely delivery of sprint goals while maintaining quality standards. Guide development teams toward higher levels of Scrum maturity and agile excellence. Other Requirements: Proven experience as a Scrum Master in an Agile environment. Proficiency in JIRA or similar Agile project management tools. Strong servant leadership skills with a collaborative mindset. In-depth knowledge of Scrum methodologies, including Definition of Done, User Stories, Velocity, and Burndown Charts. Familiarity with other Agile frameworks like Kanban and XP. Excellent written and verbal communication skills. Understanding of software development processes and lifecycles. Strong problem-solving and conflict-resolution abilities. Exceptional organizational skills with attention to detail. Bachelor s degree in Computer Science, Business, or a related field.

Job Summary: We are seeking a talented and innovative Content Creator who is passionate about storytelling and has a knack for producing compelling video content. This role involves collaborating with cross-functional teams to develop and execute creative concepts that resonate with our target audiences. The ideal candidate will be adaptable, willing to experiment with new ideas, and dedicated to delivering impactful results. Key Responsibilities: Conceptualization and Execution: Develop and produce engaging video content that effectively communicates key messages and aligns with brand objectives. Utilize storytelling techniques to create narratives that captivate and inspire audiences. Collaboration and Communication: Work closely with creative directors, designers, and clients to brainstorm, refine, and execute creative concepts. Participate in project meetings and provide updates on progress, challenges, and solutions. Adaptability and Innovation: Experiment with new formats, styles, and techniques to enhance content quality and engagement. Stay up-to-date with industry trends and emerging technologies to continually push creative boundaries. Passion for Storytelling: Cultivate a deep understanding of our audience and their preferences to create relevant and engaging content. Strive to produce content that not only entertains but also informs and inspires. Performance Analysis: Analyze content performance metrics to understand audience engagement and make data-driven decisions for future projects. Provide insights and recommendations for improving content strategy. Qualifications: Bachelor s degree in Film, Media, Marketing, Communications, or a related field. Proven experience in video production and content creation. Strong storytelling skills with a portfolio showcasing your work. Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design tools (e.g., Adobe Photoshop, Illustrator). Excellent communication and interpersonal skills. Ability to manage multiple projects simultaneously and meet deadlines. A proactive, innovative mindset with a willingness to take creative risks. Qualification : Bachelors degree in Film, Media, Marketing, Communications, or a related field.