Ticketing Systems Jobs in Noida

Technical Manager Location: Noida Experience: 8 10 years About the Role We are looking for an experienced Technical Manager to lead and oversee software development projects, drive technology initiatives, and mentor a high-performing development team. This role requires hands-on expertise in modern web technologies, a deep understanding of development processes, and the ability to manage both people and technical challenges in a fast-paced environment. Key Responsibilities Lead the architecture, design, and development of scalable software solutions using modern technologies such as PHP, MySQL, XML, Zend, JavaScript, JQuery, and Cloud platforms. Provide technical direction and mentorship to the development team throughout the project lifecycle design, development, testing, deployment, and maintenance. Ensure adherence to best practices in coding standards, documentation, code reviews, unit testing, and development methodologies. Oversee configuration management, bug tracking, troubleshooting, and ticketing systems. Collaborate with stakeholders to define technical requirements and ensure alignment with business goals. Facilitate release planning and deployment, ensuring timely and high-quality delivery. Identify and resolve technical issues swiftly to maintain project momentum. Conduct training sessions and technical workshops to upskill team members. Present project updates, technical proposals, and performance reports to senior leadership. Contribute individually to high-impact projects while also managing overall team productivity and morale. Skills & Requirements 8 10 years of experience in enterprise software development or a tech-driven organization. Strong understanding of software systems, client/server architecture, and cross-platform compatibility. Excellent troubleshooting and analytical skills with hands-on experience in modern development tools. Demonstrated leadership in managing software teams and delivering complex technical solutions. Proficiency in SDLC processes, Agile methodologies, and version control/configuration management systems. Strong verbal and written communication skills able to articulate technical concepts to non-technical stakeholders. Ability to think strategically and make data-driven technical decisions under pressure. Preferred Qualifications Experience with cloud infrastructure and DevOps practices. Exposure to frontend frameworks or mobile platforms is a plus. Background in mentoring teams and building scalable, secure applications. If you're passionate about leading technology teams, love solving complex problems, and want to make an impact we d love to connect with you.

Executive Setup & Integration Location: Noida Experience: 8+ years Role Overview We are seeking a detail-oriented and experienced Executive Setup & Integration professional to manage the setup, maintenance, and integration of Property Management Systems (PMS), Point of Sale (POS), and Central Reservation Systems (CRS). You will play a critical role in technical analysis, problem-solving, and ensuring smooth integration aligned with operational goals. Key Responsibilities Lead and actively participate in the setup and ongoing maintenance of PMS, adapting functional interfaces to meet technical and operational requirements. Perform in-depth technical analyses and evaluations to support seamless integration between PMS, POS, and CRS platforms. Proactively investigate and resolve operational issues related to PMS, POS, and CRS either independently or as part of the PMS team. Serve as the primary PMS, POS & CRS liaison with Account Managers, managing complex issues and aligning priorities. Support cost management efforts by minimizing through-life costs of PMS systems and driving affordability initiatives. Coordinate system and equipment management within assigned areas to ensure consistent integration performance. Apply expertise in modern cloud-based PMS platforms, including control and integration capabilities. Utilize knowledge of Online Travel Agents (OTA) and Global Distribution Systems (GDS) to enhance integration effectiveness. Align integration activities with master programs, managing risks and opportunities while ensuring value for money. Make informed integration decisions within scope and collaborate with PMS Integration Management for approvals. Take ownership of assigned tasks, delegating to resources as needed while maintaining accountability. Demonstrate experience across multiple phases of the setup and integration lifecycle with a strong understanding of adjacent processes and lifecycle challenges. Skills & Requirements Bachelor s degree or equivalent. Minimum 8 years of experience in support, service, or integration roles within the hospitality or related technology sectors. Strong analytical, organizational, communication, and interpersonal skills. Adaptable to new processes, technologies, and organizational changes. Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook). Ability to work effectively in a multitasking, fast-paced environment. Professional, proactive get-it-done attitude with strong work ethics. If you have a passion for technology integration and delivering seamless hospitality solutions, this is the role for you! Qualification : Bachelors degree or equivalent

Design Engineer Electrical (Solar Rooftop) Group Company: Jakson Limited Location: Noida Division: Design_Corporate Employment Type: Full-time Experience Required: 4 6 Years Position Overview We are seeking a skilled Design Engineer Electrical to lead the preparation and optimization of electrical designs for solar rooftop systems. This role involves the complete design lifecycle, from system configuration to cost analysis, ensuring the effective integration of electrical components for solar solutions. Key Responsibilities Lead the electrical design engineering for Solar Rooftop systems. Conduct energy yield analysis using PVsyst. Prepare and review electrical designs, including BOM, layout drawings, capacity estimation, shadow analysis, SLD, array layout, and GA drawings using AutoCAD. Design and create communication layouts and symmetric diagrams. Select and configure inverters, modules, cables, and other components for the PV plant. Perform calculations for AC & DC cable sizing, power/voltage loss, and earthing based on applicable standards. Analyze the costs and benefits of proposed designs to ensure efficiency and feasibility. Oversee the quality control of ACDB, AJB, DCDB, and TVM panels at supplier sites. Preferred Educational Qualifications Degree: Bachelor of Technology (BTech) in Electrical Engineering Required Competencies Proficient in AutoCAD and PVsyst for designing and analysis. Strong problem-solving and analytical skills. Ability to work efficiently under pressure and meet deadlines. Required Knowledge 4-6 years of experience in designing solar rooftop systems. Proficiency in MS Office (Excel, Word). Familiarity with Helioscope, Meteonorm, and Google Earth. Qualification : Bachelor of Technology (BTech) in Electrical Engineering

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position Title: Lead Control Engineer R&D Controls Location: Noida Department: R&D Controls Employment Type: Full-Time Role Overview We are looking for a highly skilled and innovative Lead Control Engineer to join our R&D Controls team at our Noida corporate office. In this role, you will be instrumental in developing cutting-edge automation solutions for material handling systems in warehouse environments. You ll have the opportunity to work at the forefront of robotics technology, contribute to new product development, and lead enhancements of existing systems. As part of India's largest robotics company, this role offers a dynamic and collaborative work environment, global exposure, and the freedom to innovate with responsibility. Key Responsibilities Collaborate with cross-functional teams, vendors, and customers to gather and analyze solution requirements. Conceptualize, design, and document control system solutions using the latest technologies. Finalize solutions in consultation with stakeholders and support the vendor selection process in coordination with the SCM team. Organize and conduct Proof-of-Concept (PoC) testing with shortlisted vendors. Develop and release detailed engineering Bill of Materials (BOM) as per internal processes. Actively participate in product prototyping, in-house testing, and validation. Provide on-site technical support to the project team when required. Address and resolve issues reported by the After-Sales team. Maintain comprehensive documentation for all products and projects in line with company standards. Key Skills & Qualifications Bachelor s degree in Mechatronics, Electrical Engineering, Instrumentation, or related field. Strong academic background with 60% or above throughout academics. 3 to 10 years of experience in the Material Handling or Warehouse Automation industry. Proficient in motor selection, load calculations, sensors, wiring basics, and motor controller programming. Hands-on experience with PLC programming, HMI/SCADA systems, and OPC servers. Familiarity with industrial communication protocols such as Profinet, Profibus, DeviceNet, etc. Experience in device sizing, commissioning, and basic knowledge of industrial standards and certifications. Be part of a multidisciplinary and globally exposed team at the forefront of robotics innovation. Work in a culture that values freedom with responsibility. Opportunity to shape next-gen automated warehouse systems. Endless learning opportunities in a fast-paced, R&D-focused environment. Qualification : Bachelors degree in Mechatronics, Electrical Engineering, Instrumentation or related field

Position Title: Lead Design Engineer R&D Mechanical Location: Noida Department: R&D Mechanical Employment Type: Full-Time Role Overview We are seeking a highly motivated and technically strong Lead Design Engineer R&D Mechanical to join our cutting-edge Advanced Robotics team at our corporate headquarters in Noida. This role is central to designing and developing next-generation robotics products including collaborative robots, quadrupeds (Trakr), remote medical solutions, and bi-pedal robots. You'll contribute directly to redefining the future of robotics by creating innovative, manufacturable, and scalable mechanical solutions. You will play a hands-on role in new product development (NPD), optimization of existing designs, and mentoring junior engineers while collaborating across cross-functional teams to meet performance, quality, and cost goals. Key Responsibilities Product Development & Innovation Initiate and lead new product development based on inputs from Product Management, Sales, and Executive teams. Conceptualize innovative mechanical designs, assess design feasibility, and ensure functionality, durability, and user-centricity. Conduct design benchmarking and competitor analysis, including reverse engineering to drive product differentiation. Mechanical Design & Engineering Prepare detailed 2D and 3D CAD models, engineering drawings, and release BOMs using SolidWorks. Apply the maker-checker concept for design accuracy and maintain quality throughout the design lifecycle. Collaborate with Manufacturing Engineering (ME) and Quality teams to finalize test plans and quality assurance requirements. Respond to design-related queries from stakeholders throughout the product life cycle. Engineering Best Practices Ensure compliance with mechanical standards for strength, deflection, material selection, and finishes. Design electro-mechanical systems, including selection and integration of motors, gearboxes, linear motion systems, and other drive components. Release final CAD designs and documentation into PLM systems post-design approvals. Incorporate Geometric Dimensioning & Tolerancing (GD&T) to ensure manufacturability and precision. Required Skills & Qualifications Bachelor s degree (B.E/B.Tech) in Mechanical Engineering with 60%+ throughout academics. 3 to 8 years of experience in mechanical design, preferably in the automation or robotics industry. Strong experience in machine design for NPD including catalog component selection, fabrication, sheet metal, welding, bending, and machining processes. Proficiency in SolidWorks for 3D/2D modeling. Working knowledge of AutoCAD, Ansys, and Product Lifecycle Management (PLM) systems. Understanding of mechanical stress analysis, material science, and finish standards. Strong communication skills and ability to work across teams. Experience mentoring junior engineers is a plus. Be part of a world-class robotics company at the forefront of automation and advanced mechanical systems. Contribute to industry-defining products that impact healthcare, logistics, and industrial automation. Work in a collaborative, innovation-led culture with global exposure. Accelerate your learning curve in a high-growth, multidisciplinary environment. Qualification : Bachelors degree (B.E/B.Tech) in Mechanical Engineering

Position Title: Robotics Software Engineer Advanced Robotics Location: Noida Department: Advanced Robotics Employment Type: Full-Time Role Overview We are looking for a passionate and talented Robotics Software Engineer to join our Advanced Robotics team. In this role, you ll work at the forefront of robotics innovation designing and developing advanced software systems that power intelligent, autonomous robots for real-world applications, including warehouse automation and industrial mobility. As part of a multidisciplinary team, you ll help build sophisticated robotics solutions by applying your skills in C++, Python, algorithm development, perception, and motion planning. You ll work closely with experts in embedded systems, mechanical design, and electrical engineering to deliver scalable, production-grade robotics systems. Key Responsibilities Software Development Design, develop, and implement robust software modules in C++ and Python for core robotics functionality (e.g., perception, localization, mapping, navigation). Integrate new components into existing software architecture and ensure rigorous code reviews and unit testing. System Integration & Testing Conduct functional testing and validation of developed software components on real robotic hardware. Collaborate across disciplines (electrical, embedded, mechanical) to troubleshoot and optimize robotic system performance. Algorithm Development & Optimization Develop and maintain efficient algorithms with a focus on real-time performance and accuracy. Write clean, well-documented, and maintainable code aligned with best practices. Cross-functional Collaboration Work closely with product managers, software, and hardware teams to deliver integrated robotics solutions. Ensure effective communication and alignment on timelines, technical requirements, and dependencies. Research & Innovation Stay updated on the latest developments in robotics, machine learning, and control systems. Drive continuous improvement by researching new technologies and methodologies for robotics development. Documentation & Knowledge Sharing Maintain detailed documentation of code, processes, system architecture, and issues to support ongoing learning and future development. Key Skills & Qualifications Bachelor s degree in Computer Science, Robotics, Electrical/Electronics Engineering, or a related field (Master s degree preferred). 0 4 years of relevant experience in robotics software development or similar domains. Strong proficiency in C++ and Python. Solid understanding of robotics concepts such as SLAM, motion planning, perception, and control systems. Familiarity with ROS (Robot Operating System), Git, and Linux environments is a plus. Practical exposure to hardware testing and debugging robotic systems. Strong problem-solving skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Be part of India s leading robotics company, building world-class automation systems. Work on next-gen robotics platforms including bipedal robots, quadrupeds, cobots, and AMRs. Collaborate with a diverse, intellectual, and innovative team shaping the future of automation. Enjoy a flexible work culture, international exposure, and tremendous learning and career growth opportunities. Qualification : Bachelors degree in Computer Science, Robotics, Electrical/Electronics Engineering, or a related field (Masters degree preferred)

Rotary Lead / Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are looking for a highly skilled Rotary Equipment Lead / Engineer with 5 to 20 years of experience in the detailed engineering and specification of rotary equipment for large-scale industrial projects. This role involves end-to-end engineering of equipment such as pumps, compressors, blowers, cooling towers, and agitators, primarily for the oil & gas, chemical, fertilizer, and petrochemical sectors. Key Responsibilities: Detailed Engineering of Rotary Equipment Execute detailed engineering and selection of rotary equipment including: Pumps Compressors Blowers Cooling Towers Agitators Ensure designs meet industry standards and project specifications for process plants. Documentation & Procurement Support Prepare comprehensive Mechanical Data Sheets for equipment selection and vendor communication. Create and review Material Requisitions (MR) and Purchase Requisitions (PR). Conduct Technical Bid Analysis (TBA) for vendor evaluation and selection. Required Skills & Qualifications: Bachelor s degree in Mechanical Engineering or equivalent 5 20 years of hands-on experience in rotary equipment engineering within relevant industries In-depth knowledge of rotary equipment design principles, performance characteristics, and operational considerations Experience in working with vendors and cross-disciplinary engineering teams Familiarity with industry standards (API, ASME, ISO) for rotating equipment is preferred Strong documentation, analytical, and communication skills Preferred Industry Background: EPC, Design, or Operations firms in: Oil & Gas Chemical & Petrochemical Refineries Fertilizers Other Process Plants If you re passionate about mechanical systems and ready to lead the design and execution of rotary equipment in complex industrial projects, we welcome your application. Qualification : Bachelors degree in Mechanical Engineering or equivalent

About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).

About the Team We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another. Responsibilities Provide 24x7 world-class support to LambdaTest customers. (Rotation Shift) Manage customer queries and issues on Chat, Email, and on the Call. Troubleshoot browser-related issues - Chrome, Safari, Firefox, Edge etc. Manage ticket and chat SLAs. Collaborate with Engineering, DevOps, and Product Management teams to address customer issues Strong understanding of cross-browser manual and automation testing Understand the Web-based applications (IIS, W/LAMP etc.) Awareness of programming languages (JavaScript, Java, Python, PHP) and testing frameworks. Awareness of Hybrid cloud-based Saas solutions Requirements Basic knowledge of frontend techs HTML/5, CSS. Basic knowledge of at least one programming language (JavaScript, Java, Python, PHP) Basic understanding of APIs, and web-based applications. Ticketing tool (ServiceNow, Jira, ZohoDesk) Soft Skills Excellent written and verbal skills Customer empathy Team player Qualification MCA/MTech/BTech in Computer Science Qualification : MCA/MTech/BTech in Computer Science

Plasma Computing is a leading Business Intelligence Solutions and IoT Platforms provider with an international reputation of its IoT/M2M, Business Process Automation, Workflows and Big Data Visualization Platforms. Our location is on 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324 . We are looking for a brilliant candidate to fill our IT Help Desk Executive position at Plasma. This is a client facing role and requires ability to manage multiple projects, and to work with global teams. Essential Duties and Responsibilities: 1-2 years of IT experience with Help Desk Support. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries/tickets on time either in person or over the phone or via tickets. Write training manuals. Maintain the daily performance of computer systems. Respond to email messages for users seeking help. Ask questions to determine the nature of the problem. Walk the customer through the problem-solving process. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Run reports to determine malfunctions that continue to occur. Qualification : 1-2 years of IT experience with Help Desk Support.

We are looking for Server Admin with Exp. 5-7 years. Responsibilities Managing the daily activities of configuration, maintenance, patching, updating, and troubleshooting of the operational systems. Optimizing physical and virtual systems and resource utilization, while continuing to provide system capacity analysis and planning. Assists with development to include a viable quality assurance process for monitoring and managing the computing environment throughout the life cycle. Plan and execute the installation and configuration of Windows/Linux. Plan and execute patches and troubleshooting problems. Experience required : 5 7 years Number of posts : 2 Required Skills and Experience Configure windows 2008/2012 R2. /Linux. Deep understanding of File/Folder Replication and windows domain knowledge. Install, configure and manage MS products such as MS SQL, IIS and more. DNS, DHCP, Group Policy Administration. Restoration of VMs and physical servers Reports to IT Sr. staff and management. Zoning on switch Experience with ticketing system and opening/closing/transferring problem tickets Basic network administration experience Strong knowledge of writing PowerShell and Shell scripts. Exposure to Cassandra/Kafka/Druid will be plus. Qualification : Bachelor/Master Degree

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Electrical Lead / Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are seeking an experienced Electrical Lead / Engineer to join our project engineering team in Noida. The ideal candidate will have a solid background in the detailed engineering and design of electrical systems for large-scale industrial projects in sectors such as oil & gas, refineries, petrochemicals, and fertilizers. This role requires expertise in electrical design software, strong technical evaluation skills, and experience delivering engineering deliverables in line with project and client requirements. Key Responsibilities: Electrical System Design Translate project and client requirements into detailed electrical system designs. Develop electrical load lists, single line diagrams (SLDs), schematic diagrams, cable schedules, and material take-offs (MTOs) using SmartPlant Electrical or equivalent tools. Engineering Deliverables Execute detailed engineering for electrical systems including power distribution, lighting, earthing, and instrumentation power supply. Prepare engineering documentation in compliance with relevant codes and client specifications. Technical Evaluation Review vendor bids and perform technical bid evaluations (TBE). Provide technical support during procurement and coordinate with suppliers as required. Project Execution Support Collaborate with cross-functional teams including civil, mechanical, instrumentation, and procurement to ensure integrated project delivery. Participate in design reviews, client meetings, and vendor discussions. Required Skills & Qualifications: Bachelor s degree in Electrical Engineering 5 20 years of experience in electrical design for process plants or similar environments Proficient in SmartPlant Electrical, AutoCAD, and other relevant engineering tools Solid understanding of industry standards and codes (e.g., IEC, IEEE, NEC, IS standards) Strong analytical, documentation, and communication skills Prior experience in EPC projects is highly desirable Preferred Industry Background: Engineering or EPC firms in: Oil & Gas Refinery Petrochemical Fertilizer Chemical Process Industries If you're a detail-oriented electrical engineering professional with a passion for designing reliable, code-compliant electrical systems for complex industrial facilities, we encourage you to apply. Qualification : Bachelors degree in Electrical Engineering

Instrumentation Lead / Engineer Location: Noida Experience: 5 20 Years Industry: Chemical Process | Oil & Gas | Refinery | Petrochemical | Fertilizer Employment Type: Full-Time Role Overview: We are seeking a highly skilled Instrumentation Lead / Engineer with 5 to 20 years of experience in executing multi-disciplinary engineering projects. The role involves working across Concept, FEED, and Detailed Engineering phases for field instrumentation, control systems, and monitoring solutions including DCS, ESD, and F&G systems primarily in chemical, oil & gas, and petrochemical environments. Key Responsibilities: Instrumentation & Control System Design Lead the development and engineering of field instrumentation, DCS (Distributed Control Systems), ESD (Emergency Shutdown Systems), and F&G (Fire & Gas Systems). Deliver Concept, FEED, and Detail Engineering packages for instrumentation and control systems across process industry projects. Project Coordination & Stakeholder Interaction Participate in interface meetings with clients, vendors, and internal stakeholders to align on technical requirements and project progress. Collaborate with other disciplines to ensure integrated and seamless design delivery. Vendor & Procurement Support Review vendor documents and control system proposals for technical accuracy and compliance with specifications. Prepare vendor technical clarifications, technical bid evaluations (TBE), and recommendations for procurement. Required Skills & Qualifications: Bachelor s degree in Instrumentation Engineering, Electronics, or a related discipline 5 20 years of relevant experience in the instrumentation and control systems domain Strong working knowledge of control philosophies, instrument sizing, loop diagrams, I/O lists, and hook-up drawings Hands-on experience in engineering for DCS, ESD, F&G, and SCADA systems Familiarity with international codes and standards (ISA, IEC, API, etc.) Excellent communication, coordination, and documentation skills Preferred Industry Background: EPC / PMC firms or operating companies in: Oil & Gas Refinery Petrochemical Fertilizer Chemical Processing If you re passionate about control and instrumentation engineering and thrive in technically complex environments, we encourage you to join our growing team. Qualification : Bachelors degree in Instrumentation Engineering, Electronics, or a related discipline

UX Designer Location: Noida Experience: 2 3 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, building world-class platforms across News, Sports, Fintech, and Enterprise tech. Our diverse portfolio includes renowned brands like TOI, ET, Cricbuzz, Times Prime, Willow TV, and more each created to inform, entertain, and inspire millions. As a company, we are deeply committed to inclusivity, innovation, and equal opportunity. In 2018, we achieved gender pay parity (verified by Aon Hewitt) and continue to foster a collaborative, user-first work culture. About the Business Unit EconomicTimes.com EconomicTimes.com is India s most influential business news destination, serving 50+ million monthly users. From entrepreneurs and professionals to policymakers and students, ET delivers high-impact journalism and actionable insights across web, mobile, social, and newsletters. The platform accounts for 80% of all time spent on business news in India shaping conversations at the heart of Indian industry. As part of Times Internet, ET benefits from a broader product ecosystem that includes ETMoney, TimesofIndia.in, TechGig, Gaana, and MX Player. Role Overview: UX Designer We re seeking a user-obsessed UX Designer to help us create seamless, impactful experiences across EconomicTimes.com s digital touchpoints. You ll work cross-functionally with product managers, engineers, designers, and editors to solve complex UX problems for a high-traffic, content-rich platform. Key Responsibilities Translate product and business goals into intuitive user experiences. Design wireframes, user flows, journey maps, and interactive prototypes using tools like Figma, Adobe XD, or Miro. Conduct and synthesize user research, usability tests, and heuristic evaluations to inform design decisions. Collaborate with cross-functional teams including product, engineering, and editorial to align on user needs. Use both qualitative and quantitative data to iterate on design solutions. Ensure compliance with accessibility and usability best practices across platforms. Advocate for design thinking and a user-first mindset within the organization. Stay updated with emerging design trends, tools, and technologies. Required Skills & Experience 2 3 years of hands-on UX design experience in digital products. Strong understanding of human-centered design principles and modern usability practices. Experience designing for responsive and adaptive web/mobile platforms. Proven ability to simplify complex workflows into intuitive interfaces. Experience with user research, A/B testing, and data-driven design decisions. Excellent communication, collaboration, and storytelling skills to convey design rationale. Preferred Qualifications Bachelor's degree or higher in Design, HCI, Psychology, Sociology, or a related field. Prior experience working on content-heavy or media platforms is a significant plus. A portfolio showcasing real-world UX work across different platforms and use cases. Design for one of India s most trusted digital brands. Work on high-scale, high-impact platforms reaching millions. Collaborate with passionate, experienced product teams. Enjoy a culture of innovation, ownership, and continuous growth. Qualification : Bachelor's degree or higher in Design, HCI, Psychology, Sociology, or a related field

Job Title: Billing Executive Charge Posting Location: Noida, Uttar Pradesh Experience Required: 1 2 years Department: Revenue Cycle Services Designation: Billing Executive Charge Posting Job Overview We are seeking a detail-oriented and organized Billing Executive Charge Posting to join our Revenue Cycle Services team. The ideal candidate will be responsible for the accurate and timely posting of charges, ensuring compliance with payer requirements, and supporting smooth financial operations across multiple healthcare clients. Key Responsibilities Retrieve and reconcile daily banking records for multiple clients. Accurately post all charges within 24 hours of receipt. Maintain updated and accurate reconciliation logs for all deposits. Adhere to strict deadlines to support weekly and monthly reporting by the Charge Posting Manager. Communicate any payer-related issues to the Charge Posting Manager in a timely manner. Understand payer contracts, including specific rules and nuances per client. Maintain professional communication with internal teams and clients to ensure timely receipt of required documentation. Identify and report patterns or trends that may indicate billing issues. Perform additional tasks and responsibilities as assigned. Required Skills & Qualifications Proven experience in charge posting and accounts receivable processes. Familiarity with Explanation of Benefits (EOBs) and payer contracts. Hands-on experience with at least one of the following practice management systems: Amkai, SIS/Vision/Advantx, HST, EPIC RESOLUTE (preferred). Knowledge of clearinghouse processes and HIPAA compliance. High level of accuracy and attention to detail to minimize posting errors. Strong verbal and written communication skills. Excellent organizational and time management abilities. Professional, customer-focused attitude with a commitment to service excellence. Preferred Qualifications Certification or degree in a healthcare-related field. Minimum of 2 years experience in Ambulatory Surgical Center (ASC) coding is a plus.

Position: Senior Executive - Finance Location: Noida Company: Zetwerk Electronics Private Limited About Zetwerk Electronics Zetwerk Electronics is a key player in India s Electronics System Design and Manufacturing (ESDM) sector, operating seven advanced factories and producing two devices every second. As a leading contract manufacturer catering to both global and Indian value chains, we serve high-growth sectors with rapid turnarounds, competitive pricing, and superior quality. Our portfolio spans diverse segments: Telecom: End-to-end manufacturing for 5G infrastructure, GPON systems, and ONTs. Consumer Durables: Scalable manufacturing of ESDM sub-systems for appliances, from development to testing. Hearables & Wearables: Full lifecycle EMS/ODM services supporting IoT device innovation and market entry. Televisions & Displays: High-capacity production facility in Dharuhera delivering complete TV and display solutions. IT Hardware: Manufacturing of motherboards, SSDs, and USB drives serving industrial and consumer markets. Precision Assembly (CORY Connectors): High-precision connector assembly for 5G, EVs, and industrial applications, fully Made in India. At Zetwerk Electronics, we are committed to fostering your career growth through comprehensive training, cross-skilling, and continuous improvement, powered by our domain expertise, advanced facilities, and stringent quality standards. Roles & Responsibilities Monitor the flow of vendor invoices, ensuring accurate recording and timely processing. Reconcile vendor ledgers, investigate discrepancies, and coordinate with purchase and stores teams for resolution. Deduct TDS as per applicable laws, maintain challan records, and assist in quarterly TDS return filing. Perform reconciliation of GSTR-2A and GSTR-3B returns. Maintain accounts payable records, payment proofs, and provide documentation support for internal and statutory audits. Ensure timely accounting of capital assets, calculation of depreciation, and proper tagging of assets. Job Requirements Bachelor s or Master s degree in Commerce/Finance (B.Com, M.Com, MBA Finance) or CA Intermediate qualification. Strong knowledge of TDS, GST, and accounts payable processes. Proficient in Microsoft Excel (VLOOKUP, Pivot Tables, Filters). Experience working with ERP systems such as Tally, SAP, or Oracle. Detail-oriented with strong communication and follow-up skills. Qualification : Bachelors or Masters degree in Commerce/Finance (B.Com, M.Com, MBA Finance) or CA Intermediate qualification

Job Title: Administration Executive Location: Noida Experience Required: 2 to 7 years Employment Type: Full-Time Interview Process Round 1: HR Interview Round 2: Final Interview with Operations Team About the Role We are seeking a self-motivated, proactive, and analytical Administration Executive with a Lead by Example attitude to join our team. The ideal candidate will have solid experience in office administration, event management, procurement, and operational functions, demonstrating punctuality, honesty, and flexibility in a dynamic work environment. Key Responsibilities Exhibit a high level of subordination, punctuality, and honesty in day-to-day operations. Manage event coordination, procurement, purchase processes, and related operational activities. Collaborate with multiple departments to provide seamless administrative support. Maintain store, security, housekeeping, and asset management. Handle vendor and client interactions professionally when required. Prepare and maintain MIS and various reports on a daily, weekly, and monthly basis. Liaise effectively with internal departments, vendors, and other stakeholders. Use office management systems, ERP software, and MS Office to optimize administrative functions. Support the development, performance, and maintenance of the administration team. Preferred Candidate Profile ✅ Experience Proven experience as an office administrator, office assistant, or in a relevant administrative role. ✅ Skills & Competencies Strong organizational and leadership skills. Excellent verbal and written communication skills. Proficiency in MS Office and ERP or other office management software. Familiarity with office management procedures and basic accounting principles. Ability to multitask, prioritize work, and adapt to a dynamic environment. ✅ Education High school diploma mandatory. Bachelor s degree in Office Administration, Business Administration, or related field preferred. Qualifications in secretarial studies will be an added advantage. Work in a supportive and fast-paced environment. Opportunity to develop professionally within a growing organization. Competitive salary and benefits package. Qualification : Bachelors degree in Office Administration, Business Administration, or related field preferred.

Job Title: Web Designer Location: Noida Experience Required: 2 to 7 years Employment Type: Full-Time About the Role As a Web Designer at EaseMyTrip.com, you will be responsible for creating visually appealing and highly functional websites. The role demands strong skills in modern web technologies such as HTML5, CSS3, and JavaScript, alongside proficiency in design tools like Photoshop. You will ensure websites are responsive, compatible across devices and browsers, and aligned with current web design trends. This position suits a creative, problem-solving individual who thrives in a collaborative team environment and enjoys delivering quality user experiences. Key Responsibilities Web Development Tools: Utilize HTML5, CSS3, Bootstrap, and Notepad++ effectively. Employ graphic design tools like Photoshop and Dreamweaver for creative design work. Responsive Design: Develop web layouts that adapt seamlessly to different screen sizes and devices. Advanced HTML: Build well-structured, DIV-based HTML pages optimized for SEO and maintainability. JavaScript & jQuery: Use JavaScript and jQuery to enhance site interactivity and functionality. Team Collaboration: Work closely with cross-functional teams to meet project goals and deadlines. Wireframes & Prototypes: Create wireframes, storyboards, user flows, and process flows to guide design and development. Creative Problem-Solving: Resolve design and technical issues innovatively. Stay Current: Keep abreast of new web design trends and technologies such as CSS Flexbox and Grid. Browser Compatibility: Ensure websites function smoothly across all major browsers. Quality Assurance: Test websites thoroughly to identify and fix bugs or usability issues before launch. Preferred Candidate Profile Experience: Proven track record as a Web Designer with a strong portfolio demonstrating your work. Technical Skills: Hands-on expertise in HTML5, CSS3, JavaScript, Bootstrap, and Photoshop. Design & UX: Solid grasp of user interface (UI) and user experience (UX) principles to create engaging websites. Attention to Detail: Keen eye for layout, visual composition, and pixel-perfect designs. Innovative Mindset: Ability to creatively tackle design challenges and usability problems. Trend Awareness: Up-to-date knowledge of evolving web standards and best practices. Problem Solving: Skilled at diagnosing and resolving technical and compatibility issues. Timeliness: Ability to deliver high-quality work within tight deadlines. Communication: Strong written and verbal communication skills for effective teamwork and documentation. Education: Degree in Computer Science, Web Design, Graphic Design, or a related field is preferred. Interview Process 1st Round: HR Interview 2nd & Final Round: Operations Team Interview Qualification : Degree in Computer Science, Web Design, Graphic Design, or a related field is preferred.