Tier 3 Support Jobs in Bengaluru

Business Application Engineer (NetSuite Developer) Location: Bangalore About Tekion Tekion is disrupting the automotive industry with the first cloud-native platform connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, Tekion delivers seamless, AI-driven digital experiences across the automotive ecosystem. The company employs ~3,000 people across North America, Asia, and Europe and focuses on innovation, efficiency, and a collaborative culture. Role Overview Tekion is seeking a skilled Business Application Engineer / NetSuite Developer to support and optimize enterprise systems, including NetSuite (ERP), Zip (procurement orchestration), and Concur (expense management). You will troubleshoot issues, maintain integrations, and enhance system performance to ensure seamless workflows across Finance, Procurement, and IT teams. Key Responsibilities Provide Tier 1 3 support for NetSuite, Zip, and Concur users across departments. Troubleshoot system issues, perform root cause analysis, and implement solutions. Maintain and enhance integrations between NetSuite, Zip, and Concur using APIs or middleware. Create and manage saved searches, reports, dashboards, and workflows in NetSuite. Support procurement workflows and vendor onboarding in Zip. Administer Concur configurations, including expense policies, user roles, and audit rules. Collaborate with Finance, Procurement, and IT teams to gather requirements and implement system improvements. Document system configurations, processes, and support procedures. Coordinate with vendors and third-party consultants as needed. Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. 3+ years of experience supporting NetSuite ERP. Experience with Zip procurement platform and SAP Concur. Familiarity with SuiteScript, SuiteFlow, and SuiteTalk for NetSuite customization. Strong understanding of financial processes: procure-to-pay, expense reporting, and general ledger. Excellent problem-solving, communication, and multitasking skills. Ability to manage multiple priorities in a fast-paced, high-growth environment. Preferred Qualifications NetSuite Certifications: SuiteFoundation, SuiteCloud Developer, or Administrator. Experience with NetSuite ARM (Advanced Revenue Management) and SuiteBilling. Knowledge of NetSuite OneWorld (multi-entity, multi-currency, global tax setup). Experience with middleware tools: Dell Boomi, Celigo, or MuleSoft. Familiarity with SOX compliance and audit controls. Experience in SaaS or high-growth environments. Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

Job Title: Finance Associate Location: Bangalore Department: Finance Employment Type: Full-Time About FalconX At FalconX, we are a pioneering team of operators, investors, and builders committed to transforming institutional access to the cryptocurrency markets. By blending traditional finance with cutting-edge technology, we are solving the industry's most pressing challenges. As the leading solution provider for all digital asset strategies, FalconX empowers clients to navigate the rapidly evolving world of cryptocurrency with confidence, clarity, and ease. Our clients range from large financial institutions to innovative startups, and we are building the connective infrastructure that bridges conventional financial markets and the world of digital assets. What You ll Do As a Finance Associate at FalconX, you will play a critical role in ensuring accurate financial operations and reporting within the organization. You will support the team with key accounting tasks, reconciliations, reporting, and audits while helping streamline processes for optimal financial outcomes. Key Responsibilities Maintain & Reconcile General Ledger Accounts: Prepare and post journal entries with appropriate supporting documentation. Reconcile balance sheet accounts such as cash, prepaid expenses, accruals, and intercompany accounts using NetSuite. Support crypto wallet reconciliations, ensuring that on-chain balances align with internal records. Month-End & Year-End Close: Assist with the timely and accurate month-end and year-end closing processes, including completion of checklist items in FloQast. Prepare monthly schedules and ensure they tie to the general ledger. Identify and correct posting errors during the close process. Prepare Financial Reports: Run monthly financial reports and trial balances from ERP systems (e.g., NetSuite, Oracle). Compile supporting schedules for balance sheets and income statements, assist with variance analysis and provide account-level explanations. Cross-Functional Collaboration: Collaborate with Operations, Platform, and FP&A teams to confirm data accuracy for financial transactions and journal entries. Follow standardized coding rules for vendors, departments, and accounts to ensure consistent reporting. Internal Controls and Compliance: Adhere to internal controls over financial reporting, following established approval and documentation procedures for all journal entries. Support audit and control reviews, assisting with PBC documentation and responding to auditor inquiries. Payroll Reconciliation: Reconcile payroll reports from systems like Rippling to the ERP (NetSuite) GL entries. Record recurring payroll and benefit journal entries and support the team in managing payroll-related liabilities. Prepaid and Accrual Management: Update and amortize prepaid expense schedules using ERP templates. Record standard accrual entries for open invoices or unbilled expenses, ensuring all balances are reconciled. Bank Reconciliation: Conduct weekly reconciliations for fiat bank accounts, investigate unmatched transactions, and coordinate with the Treasury and Opex teams for settlement confirmation. Budgeting and Forecasting Support: Provide historical data and expense trends to support the FP&A team with planning and budgeting. Help track recurring vs. non-recurring items during budget-to-actual reviews and maintain allocation files. Financial Analysis & Reporting: Assist in analyzing monthly account fluctuations and identify significant variances. Build reconciliations and basic dashboards for reporting purposes. Success in the Role Own the general ledger reconciliations to enable smooth and on-time month-end close. Partner with Trading, Treasury, and Operations teams to validate data and ensure proper GL treatment. Demonstrate a passion for working in a fast-paced, dynamic environment with a strong initiative to learn and grow. Maintain high levels of accuracy and attention to detail, ensuring all tasks are executed with precision. Exhibit the ability to multitask efficiently under pressure while meeting deadlines and achieving departmental goals. Required Qualifications Educational Background: Bachelor s degree in Accounting, Finance, or related field. Professional certifications (e.g., Chartered Accountant (CA), CPA) preferred. Experience: 3 5 years of relevant experience in accounting and finance. Experience working in financial institutions or financial services start-ups is preferred. Familiarity with IFRS and US GAAP reporting standards. Technical Skills: Proficiency in Microsoft Excel, Word, and PowerPoint. Familiarity with NetSuite or other ERP systems. Strong analytical skills and the ability to interpret complex financial data. Communication & Interpersonal Skills: Strong verbal and written communication skills, with the ability to present complex concepts clearly and concisely. A collaborative mindset, with the ability to work across multiple teams and interact with stakeholders at various levels. Other Skills: Detail-oriented with a focus on accuracy in financial data management. Ability to work independently with great initiative. Prior experience in cryptocurrency markets is advantageous but not required. Innovative Environment: Join a dynamic team at the intersection of traditional finance and the emerging crypto market. High-Growth Opportunity: Be part of a rapidly scaling organization with access to cutting-edge technology and the evolving landscape of digital assets. Collaborative Culture: Work alongside industry leaders and innovators who share a commitment to making crypto markets accessible and transparent. Competitive Compensation: Enjoy a comprehensive salary and benefits package with opportunities for career growth and development. If you are eager to be a part of an industry-defining company at the forefront of the crypto revolution, we want to hear from you. Join FalconX and help shape the future of digital asset trading and institutional access! Qualif...

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

Sales HR Business Partner (HRBP) Location: Bengaluru Work Type: Full-Time Ninjacart Pioneer. Challenge Yourself. Create Better Lives. At Ninjacart, we re building India s largest and most trusted agritech ecosystem revolutionizing how food and agri supply chains operate. Through technology, innovation, and collaboration, we empower farmers, traders, and retailers to grow sustainably while improving the lives of millions across the agri value chain. From Ninjacart for retailers to Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan, our platforms serve the unique needs of every agri stakeholder. Backed by global investors such as Accel, Tiger Global, Flipkart, Walmart, Qualcomm Ventures, and Nandan Nilekani, we are on a mission to build the most inclusive, efficient, and trusted AgriTrade Network in the world. About the Role As a Sales HR Business Partner (HRBP), you ll work closely with our dynamic sales teams to align people strategy with business goals. You will drive engagement, strengthen culture, support capability building, and ensure smooth HR operations acting as a trusted advisor to both leaders and employees. Key Responsibilities Partner with the Sales leadership team to design and execute HR strategies that enhance business performance. Foster a positive, engaging, and high-performance culture by implementing employee engagement initiatives. Communicate and ensure adherence to HR policies, procedures, and compliance requirements. Maintain and update accurate employee records and support payroll and HR operations. Identify training needs and coordinate relevant learning and development programs. Track and analyze HR metrics such as attrition, engagement, and performance trends to inform business decisions. Support performance management, talent reviews, and career development discussions. Serve as a bridge between employees and management, driving transparency, trust, and alignment with organizational goals. Bachelor s degree in Human Resources, Business Administration, or a related field (Master s degree or HR certification is a plus). 1 3 years of experience as an HR Business Partner, preferably supporting sales or field teams. Strong understanding of HR processes, employee engagement, and talent development. Excellent interpersonal, communication, and relationship-building skills across all organizational levels. A proactive, adaptable, and collaborative mindset someone who thrives in a fast-paced, evolving environment. At Ninjacart, you ll find purpose in every project and passion in every team. You ll be part of a company that values innovation, impact, and inclusion where every Ninja contributes to creating better lives across India s agri landscape. Become a Ninja. Transform the AgriFuture. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field

Customer Support Engineer (CSE) Department: Technical Location: Bangalore Job Description The Customer Support Engineer (CSE) will be responsible for the maintenance, troubleshooting, and repair of Stratasys 3D printing equipment to ensure high customer satisfaction. This role involves direct interaction with customers, managing service calls, and maintaining equipment to the highest standards while following established procedures. Key Responsibilities Perform basic troubleshooting, installation, maintenance, and repair of Stratasys 3D printing equipment. Complete scheduled Preventative Maintenance and implement field modifications as required. Escalate unresolved technical issues to OEM teams following standard procedures. Maintain accurate and timely service logs, customer records, and internal documentation. Communicate regularly with customers to provide updates, resolve issues, and ensure proper follow-up. Ensure all tools and test equipment are properly maintained and calibrated. Adhere to Health and Safety regulations and other applicable regulatory requirements. Identify and support sales opportunities including new contracts, renewals, and system sales. Manage multiple open service issues efficiently, prioritizing tasks effectively. Requirements Educational Qualification: BE/B.Tech in Electrical Engineering or Mechanical Engineering. Diploma with 3+ years of experience servicing and operating 3D printing machines. Experience: Minimum of 3 years in a customer support or technical service role, preferably with experience in 3D printing equipment. Skills: Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to manage multiple tasks and prioritize effectively. Qualification : BE/B.Tech in Electrical Engineering or Mechanical Engineering

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Senior QA Engineer (Automation & Telecom) Location: Bangalore, Karnataka, India Department: Advanced Analytics Experience: 3 - 6 Years We're looking for a Senior QA Engineer with 3-6 years of experience, specializing in both automation and manual testing within the telecom domain. If you're proficient with Playwright and understand CI/CD pipelines, you're the ideal candidate to join our Advanced Analytics team. Key Responsibilities: Automate test cases using Playwright for web applications. Conduct manual testing for telecom functionalities (performance, stability). Design and write detailed test cases based on requirements. Manage test execution, defect tracking, and reporting. Collaborate with teams to validate system behavior. Integrate automation into CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps). Ensure quality gates are met before production releases. Perform regression testing, UAT support, and production troubleshooting. Skills You Need: 3+ years QA experience (manual & automation). Strong Playwright or similar automation framework experience. Telecom project experience (BSS/OSS, network provisioning, fraud management, etc.). Knowledge of CI/CD tools (Jenkins, GitLab CI/CD, Azure DevOps). Proficiency in JIRA, TestRail, or similar tools. Familiarity with JavaScript/TypeScript or Python. Experience with Agile/Scrum. Nice to Have: API testing (Postman, REST-assured). Git version control. Cloud platform exposure (AWS, Azure).

Job Title: Application Support and Database Administrator Location: Bengaluru, India Experience: 3 6 Years Service Line: Cloud & Infrastructure Services Educational Qualifications: Master of Engineering, B.E., B.Tech, B.Sc Role Overview: Join our Infosys delivery team as an Application Support and Database Administrator where you will play a vital role in ensuring the smooth design, development, validation, and ongoing support of enterprise applications and databases. Your efforts will directly contribute to delivering superior service quality and client satisfaction in a dynamic technology environment. Key Responsibilities: Collaborate with clients and internal teams to gather detailed requirements and translate them into technical system specifications. Lead and participate in project estimations to provide accurate input on effort and resource requirements to Technology Leads and Project Managers. Support design, development, and validation activities to ensure the reliability and efficiency of applications and database systems. Monitor, troubleshoot, and maintain application and database performance, ensuring minimal downtime and rapid issue resolution. Contribute to continuous improvement initiatives, optimizing systems and processes to support digital transformation journeys. Who You Are: A proactive professional with a strong understanding of application support and database administration best practices. Skilled at working collaboratively across teams with excellent communication and problem-solving skills. Passionate about leveraging technology to drive business value and client satisfaction. Qualification : Master of Engineering, B.E., B.Tech, B.Sc

Job Title: Senior Engineer, Development Location: Bengaluru Employment Type: Full-Time, Regular Reports To: Full Line: Senior Manager, R&D Dotted Line: Associate Vice President, R&D Overview We are looking for a Senior Engineer, Development to join our dynamic R&D team. This role involves hands-on software development, design, and mentoring responsibilities. The ideal candidate brings deep technical expertise, a collaborative mindset, and the ability to guide junior engineers in delivering high-quality solutions aligned with business goals. Key Responsibilities Analyze customer-reported issues and perform regression impact analysis in ERP systems. Design and develop software features, including both high-level and low-level designs. Build applications supporting database functionality, GUI-based interfaces, and web tools. Write clean, maintainable code while following best practices and using version control systems. Mentor and guide junior developers, fostering technical growth and knowledge sharing. Participate in code reviews, design discussions, and technical planning sessions. Demonstrate strong understanding and expertise in core modules of the primary product. Communicate effectively with customers, internal teams, and stakeholders. Maintain a solid understanding of secondary products and their core components. Job Scope Knowledge: Leverage broad experience and deep technical knowledge to solve complex problems creatively and efficiently. Complexity: Engage in complex development tasks that require analysis and evaluation of various factors. Apply sound judgment in selecting approaches and techniques. Supervision: Work independently on assignments, determining the best approach to achieve outcomes. Required Qualifications Education: Bachelor s degree in Engineering, Computer Science, or a related field (required). Experience: Minimum 2+ years of hands-on software development experience with a Bachelor's degree. Experience range typically between 1 3 years. Technical Skills and Competencies Strong expertise in: Progress 4GL (GUI/CHUI), Progress Database Management, OpenEdge Application Server (AppServer/PASOE), Pro2 replication Preferred skills: .NET programming within Progress 4GL ecosystem ERP systems and Unix/Linux operating environments Additional advantages: Experience developing n-tier desktop or web applications using UI frameworks Familiarity with non-functional requirements like scalability, performance, and security Agile development methodology, requirement gathering, and release management This role offers the opportunity to contribute significantly to high-impact projects while advancing your career in a collaborative, growth-oriented environment. Qualification : Bachelors degree in Engineering, Computer Science, or a related field (required).

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Group Product Manager Location: Bangalore, Karnataka | Department: Product & Design Join Meesho s High-Impact Product Management Team At Meesho, Product Management is at the heart of our rapid growth. We ve built a strong e-commerce platform that serves Tier 2, 3, and 4 towns in Bharat, empowering millions of first-time online shoppers. Nearly 5% of India's households shop with us. As a Group Product Manager, you ll collaborate with developers, designers, data scientists, and business leaders to bring impactful product innovations to life. Our team is driven by a user-first mindset and focused on creating measurable impact rather than just building features. About the Role We re looking for a seasoned leader to drive product strategy and innovation. As a Group Product Manager, you ll define and execute the vision for your organization, influence cross-functional teams, and lead product initiatives from concept to launch. You will be responsible for leading a talented team of Product Managers, Senior Product Managers, and Product Analysts. Key Responsibilities Define a compelling product vision and strategy for your team, influencing senior leaders across multiple functions Identify key problems to solve and break them down into smaller, actionable tasks Drive innovation through technology-led ideas and solve problems using experimentation and MVPs Ensure high product quality through rigorous user acceptance testing and dogfooding Collaborate with business and marketing teams to develop a go-to-market strategy and maximize product impact Define and track key product metrics, using insights to optimize performance Develop a forward-looking product roadmap that aligns with customer and business needs Mentor and coach a team of Product Managers and Product Analysts What You Will Need 8+ years of work experience in product management 6+ years in product management for a tech-led company (consumer internet experience preferred) Exceptional problem-solving skills and the ability to approach challenges from a first-principles thinking perspective Strong understanding of technology and experience in product management processes like A/B testing and experimentation Experience in managing and mentoring a direct team of Product Managers Preferred Qualifications Experience in leading large-scale product initiatives and defining long-term strategies Strong leadership skills with a focus on team building and cross-functional collaboration Expertise in customer-driven product development and data-driven decision-making About Meesho Meesho is India s top-rated e-commerce platform, empowering over 1.75 million small businesses to succeed online. Our mission is to democratize commerce for everyone, providing a low-cost, high-impact platform that enables businesses to grow their reach and revenue. We serve a unique customer base, with a strong focus on first-time internet users, and provide products at affordable prices that reflect local market preferences. Our unique business model and commitment to innovation have enabled us to become India s first horizontal e-commerce company. Our Mission Democratizing Internet Commerce for Everyone Meesho s vision is to enable 100 million small businesses to succeed online by providing industry-first benefits such as zero commission and the lowest shipping costs. We aim to serve the next billion consumers in Bharat by catering to underserved, first-time online shoppers. Our Culture & Benefits At Meesho, we re committed to fostering a high-performance, people-centric culture with a strong focus on continuous growth. We encourage reflection, innovation, and cross-functional collaboration to drive business outcomes. Our 11 guiding principles shape our work culture, from recognition to talent development. What We Offer: Market-leading compensation including both cash and equity-based packages Comprehensive benefits through our MeeCare Program covering physical, mental, financial, and social wellness Flexible benefits such as generous leave policies, parental support, and learning & development assistance Support with relocation, telehealth services, and wellness programs Performance recognition, personalized gifts, and a fun workplace environment If you re ready to lead transformative product initiatives and create impactful solutions, we d love to hear from you. Apply now to join our innovative team at Meesho! Apply now and be a part of Meesho s revolution in e-commerce!

Product Manager II Location: Bangalore, Karnataka | Department: Product & Design Join Meesho s Fast-Growing Product Management Team At Meesho, our Product Management team drives innovation and growth in a rapidly expanding e-commerce market. We have a user-first mindset and focus on solving problems that matter. Our success in reaching customers across Tier 2, 3, and 4 towns in Bharat speaks volumes about our product-driven approach. Did you know? Nearly 7% of India s households shop with us! If you are someone who thrives in a fast-paced environment and loves the challenge of bringing products to life, we want you to join our team! From collaborating with cross-functional teams to leading product initiatives, you'll play a key role in shaping the future of e-commerce in India. About the Role We are looking for a Product Manager II to take ownership of high-impact problems and work cross-functionally to deliver innovative solutions. In this role, you ll work closely with teams such as software engineering, UX design, category management, marketing, operations, and finance to build products that drive Meesho s mission forward. What You Will Do Market & Customer Understanding: Dive deep into the e-commerce landscape, customer needs, and seller behaviors through research, customer interviews, and competition analysis. Problem Identification & Prioritization: Adopt a structured approach to identify and prioritize the most impactful problems to solve. Break them down into actionable tasks. Solution Discovery: Collaborate with teams to brainstorm, ideate, and experiment with solutions. Test multiple ideas using MVPs, prototypes, and other techniques. Product Delivery: Define detailed product requirements and work with cross-functional teams (design, engineering, business, analytics) to bring solutions to life. Go-to-Market Planning: Develop a go-to-market strategy with business and marketing teams to ensure successful product adoption. Adoption & Metrics: Define and track product metrics, identifying usage patterns and creating action plans to optimize results. Roadmap Creation: Build a product roadmap with at least a 3-month forward-looking view of key customer/business problems to address. What You Will Need 4+ years of experience, with at least 2+ years in product management in a tech-led company (preferably consumer internet) Strong problem-solving skills based on first principles thinking Comfort with product management processes like A/B experimentation, writing product requirement documents, managing product backlogs, and creating roadmaps Excellent communication and stakeholder management skills Preferred Qualifications Experience working in high-growth, consumer internet or e-commerce environments Comfortable driving product decisions with a cross-functional team Familiarity with tools for product management, analytics, and experimentation About Meesho Meesho is a rapidly growing e-commerce platform with a focus on enabling the next billion users to shop online. Our mission is to democratize internet commerce for everyone, especially small businesses across India. With over 1.75 million sellers, we provide industry-first benefits like zero commission and the lowest shipping cost. Our platform caters to underserved, first-time internet users, and our unique business model is built on affordability, local market relevance, and continuous innovation. Our Mission Democratizing Internet Commerce for Everyone Meesho aims to enable 100 million small businesses to succeed online by providing a platform that is affordable, scalable, and accessible to sellers in every corner of India. Culture & Total Rewards At Meesho, we foster a culture of impact-driven collaboration. Our team thrives on continuous learning, problem-solving, and fun. We emphasize a people-centric culture where we recognize performance and invest in employee growth. What We Offer: Market-leading compensation including both cash and equity-based packages Holistic wellness support through our MeeCare Program, offering benefits for physical, mental, financial, and social wellness Generous leave policies, parental benefits, and learning and development assistance Telehealth services, wellness events, and recreational discounts to support work-life balance Personalized gifts, performance recognition, and a fun, engaging workplace culture If you are passionate about solving impactful problems in a dynamic environment and are excited about the future of e-commerce in Bharat, we d love to have you on our team. Apply now to join Meesho and help us build the future of e-commerce!

Motion Designer II Location: Bangalore, Karnataka | Department: Product & Design About the Team Our Design team is as diverse as our users. Comprising over 30 Designers, including Interaction, Visual, Motion, and Content Designers, we are individuals deeply obsessed with understanding and solving for our users. Whether it's language, literacy, culture, or technology, we are breaking barriers to create exceptional experiences for our customers. About the Role As a Motion Designer II, your role will involve creativity, quirkiness, and a deep understanding of the user. This role focuses on making e-commerce accessible for Tier-2+ markets, where users are new to e-commerce and have rarely transacted online. You will play a key role in ensuring consistency and quality across all our products by shaping and using our Design System. Working closely with the Design team, you will create illustrations, iconography, micro-transitions, and animations that enhance communication with our users. You will also evolve and document Design System guidelines, supporting both Designers and Engineers. If you are passionate about creative visualization and have a knack for storytelling, you might be the perfect fit for this role! What You Will Do Define visual guidelines and standards to ensure a consistent design language across the product ecosystem. Collaborate with product managers, designers, and developers to build solutions that solve user and business problems. Transform ideas into production-ready solutions through high-quality design artifacts, from concept to implementation. Contribute to the Design System by creating motion design assets and principles. Work closely with developers to implement envisioned ideas seamlessly into products. Develop intuitive user experiences and flows to improve engagement and usability across platforms. Lead visual direction for marketing campaigns, ensuring consistency with product designs. Create product visual assets, including merchandising illustrations, typography, product packaging, animations, storyboarding, and more. What You Will Need Minimum 3 years of experience in motion design, particularly in creating product/UI animations. A portfolio that demonstrates your best work in UI, illustrations, and animations. Creative thinking and attention to detail in every aspect of design. Strong communication and collaboration skills to work effectively with cross-functional teams. Proficiency in tools like Figma, Adobe After Effects, Lottie, or similar animation tools. Experience with Lottie JSON animations is a plus. Deep knowledge of visual and communication design principles, with a strong understanding of e-commerce visual trends. Excellent time management skills, with the ability to thrive in a fast-paced, deadline-driven environment. This is not an Art Direction or Graphic Design role. About Us Welcome to Meesho, an e-commerce platform transforming businesses across India. We're not just a platform; we re your partner in turning dreams into realities. Our mission is to democratize internet commerce for everyone. Curious about life at Meesho? Our employees are some of the happiest, which has earned us top ratings as an e-commerce workplace on Glassdoor! Our Mission At Meesho, we aim to democratize internet commerce for everyone. We started with the vision to serve the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with unique benefits such as zero commission and the lowest shipping costs. Currently, more than 1.75 million sellers are growing their businesses through Meesho s extensive customer base and advanced tech infrastructure. Our model caters to underserved customers, providing affordable and relatable merchandise. Through continuous innovation, we are proud to be India s first horizontal e-commerce company. Culture & Total Rewards At Meesho, we focus on cultivating a dynamic, high-performing workplace. Our people-centric culture emphasizes hiring exceptional talent and fostering growth. Our culture is driven by our 11 guiding principles, or "Mantras," which influence everything from recognition to career development. What We Offer: Market-leading compensation a combination of cash and equity-based rewards tailored to the role and individual experience Comprehensive wellness support through the MeeCare Program, focusing on physical, mental, financial, and social well-being Generous medical insurance benefits for employees and their families, including wellness initiatives like telehealth services and gym discounts Work-life balance support with generous leave policies, parental support benefits, retirement plans, and learning assistance Employee recognition personalized gifts, performance-based rewards, and fun workplace activities Additional benefits like salary advance support, relocation assistance, and flexible benefits plans to further enrich your experience

Product Designer - II Location: Bangalore, Karnataka | Department: Product & Design About the Team At Meesho, we re on a mission to enable 100 million businesses to succeed online. We re making e-commerce accessible for Tier-2+ markets, where users are new to online shopping. Our Design team is as diverse as our users, comprising 30 Designers, including Interaction and Visual Designers. We are passionate about understanding our users and solving for them. Whether it s language, literacy, culture, or technology, we re breaking barriers to create a seamless and impactful user experience. About the Role Your role will involve breaking down complex tasks, understanding both customer and business needs, and translating them into easy-to-use, intuitive, and delightful designs. You will create high-fidelity mockups, wireframes, user flows, and prototypes, and collaborate with teams to implement these designs. Your goal will be to continuously improve processes and user experiences based on feedback and data. What You Will Do Design new experiences: Create mockups, wireframes, flow diagrams, sketches, and other UX artifacts that delight users. Conduct usability testing: Gather user feedback and iterate designs quickly to improve usability. Communicate your designs: Present your ideas to stakeholders, clearly explaining design decisions and incorporating feedback. Collaborate with teams: Work with product, business, and engineering teams to create scalable, impactful solutions. Advocate for the user: Ensure the design solves user problems while aligning with business goals. Use data to inform design decisions: Leverage both quantitative and qualitative data to drive design and measure success. What You Will Need 3+ years of design experience in a product company. Experience in fast-paced environments, especially working in startups. A strong portfolio showcasing your interaction and visual design skills. Attention to detail with a desire to continuously learn in a fast-paced environment. Experience consolidating research and stakeholder feedback to influence design decisions. Cross-functional collaboration experience with product, engineering, and business teams. Proficiency in design tools: Experience with Figma and other design/prototyping tools. Design System experience: Knowledge of using and evolving design systems for new use cases. About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We re not just a platform we re your partner in turning dreams into realities. Curious about life at Meesho? Our employees love working here, and we re proud to be one of the top-rated e-commerce workplaces on Glassdoor! Our Mission Meesho was created with a simple mission: to democratize internet commerce for everyone. We are the e-commerce destination for the next billion Indian consumers, helping over 1.75 million sellers grow their businesses. With industry-first benefits like zero commission and the lowest shipping costs, Meesho is paving the way for small businesses to thrive online. Our tech infrastructure, pan-India logistics, and affordable products make online shopping accessible to first-time internet users. Culture & Total Rewards At Meesho, we focus on creating a dynamic and performance-driven workplace. Our people-centric culture is built around high impact and excellence. Our 11 guiding principles (or "Mantras") form the foundation of everything we do, from recognition and evaluation to growth discussions. What We Offer: Competitive compensation both cash and equity-based rewards, tailored to job roles and individual experience. Comprehensive wellness support through our MeeCare Program, which includes physical, mental, financial, and social wellness initiatives. Generous medical insurance benefits for employees and their families, as well as wellness services like telehealth and gym discounts. Work-life balance: Generous leave policies, parental support, retirement benefits, and continuous learning support. Employee recognition: Personalized gifts, engagement activities, and a culture of appreciation for hard work. Additional benefits like salary advance support, relocation assistance, and flexible benefit plans.

Associate Category - Men Fashion Location: Bangalore, Karnataka | Business About the Team Because we are solving a unique problem, one that s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User Growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10x speed is where we excel. If you want a high-powered career growth and supportive work environment, we are the right destination for you! About the Role We are looking for a dynamic, self-starting, result-oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers businesses, expanding selection, and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver bar-raising performance every time. If you love solving problems, enjoy being in leadership roles, and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, a high learning environment, and a very exciting professional journey! What you will do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho s values & principles across your team Work with central teams to ensure best selection, affordable prices, and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRAs & goals for the team and individuals. Compile and evaluate metrics for success assessment at individual and team level Communicate priorities and key decisions with stakeholders using excellent verbal, written & visual communication skills Drive higher supplier engagement and quick problem resolution through effective team guidance Build processes to drive higher efficiency and better outcomes Influence strategic decisions across the organization by earning the trust of stakeholders Use quantitative & qualitative data effectively to drive decisions & measure success Help define category short & medium-term goals, execution roadmap and team priorities aligned with company strategy What you will need BE/B.Tech from premium institutes 1 3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and they've made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone Meesho (Meri shop) started with a single idea in mind to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping into the company s massive customer base, state-of-the-art tech infrastructure, and pan-India logistics at the lowest cost. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation have enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements monetary, non-monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," influence everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We provide market-leading compensation both cash and equity-based tailored to job roles, experience and skills. Our MeeCare Program supports holistic wellness with medical insurance, telehealth, wellness events, gym discounts, and more. We also offer generous leave policies, parental benefits, retirement options, and learning & development support to ensure a healthy work-life balance. Qualification : BE/B.Tech from premium institutes

Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. Experience in micro architecture and requirements/implementation for automotive designs (focused on functional safety) and their Safety Analysis work products like concept FMEDA, DFA, DFMEA, FTA, FMEDA, etc. including FuSa compliant IP development and third-party IP compliance/deliverables/DIA. Responsibilities shall include the following: Developing a system level safety concepts and requirements for ADAS and IVI use cases with customer implementations in mind and to integrate Qualcomm s hardware in leading Automotive OEM and Tier 1 safety critical systems. Work in collaboration with 3rd party, Customer, and Automotive Stack suppliers, Hardware component suppliers (PMIC, DRAM, Sensor, etc) to ensure all aligned customer system level requirements are met Work with IP and SoC teams on the implementation of Technical Safety Concepts (TSCs) on Qualcomm s Snapdragon automotive hardware. Work with various technology teams on architectural features that would enable targeted safety levels (ASIL B to ASIL D, depending upon the technology team and system level requirements) to meet customer targets Conducting safety analyses, both quantitative and qualitative, fault campaigns on automotive hardware designs and identify areas of improvement. Responsibilities will include leading functional safety related activities for SoC development and ensure ISO 26262 compliance with respect to SoC architecture, development processes and work products. Work closely with SoC Design and IP teams, Software team, Quality teams, the functional safety manager(s) as well as customers to ensure the functional safety process is executed and documented. Working with vendors and partners to ensure functional safety requirements are fulfilled by the components that they provide Work with internal and external functional safety assessors to ensure compliance with ISO 26262 Create functional safety collateral for customers viz. Functional Safety Manual, Safety Analyses Reports, dedicated application notes etc. Supporting customer assessments of our safety features and recommending HW and SW based solutions that meet overall system targets. Working closely with customers and supporting them on various functional safety related aspects Minimum Qualifications Bachelor s degree in engineering, Information Systems, Computer Science, or related field. 8+ years Systems Engineering, SoC Integration, Verification, or related work experience. Collaborative work experience with good communication skills involving customers, vendors, and internal development teams. Structured problem-solving capability and ability to work with teams on root cause analyses. Preferred Qualifications 5+ years Automotive experience and familiarity with Safety work products, experience with Functional Safety Hardware and/or Software development in semiconductor industry meeting IS0 26262/ IEC 61508 standards. Prior automotive experience in ADAS and self-driving systems preferred. System level Functional safety analysis experience on Hardware/Software components integration preferred SoC/IP integration or verification with good understanding of SoC Architecture and IP design experience preferred Requirements Management Tools and establishing traceability for functional safety requirements e.g. DOORS, etc. Familiarity with Failure Modes and Effect Analysis (FMEA) and Fault Tree Analysis (FTA) is required experience using tools to perform FMEA, FTA preferred Familiarity with hardware failure rate calculation (FMEDA) experience using Siemens 29500 and/or IEC 62380 preferred Relevant Safety Certification is desired e.g. CFSE, CFSP Qualification : Bachelors degree in engineering, Information Systems, Computer Science, or related field.

CPU Verification Engineer Company Arm Location Bengaluru Job Overview Responsibilities Contribute technically as part of project teams to deliver high-quality ARM CPU designs. Execute comprehensive CPU design verification, focusing on improving design quality through stress testing and bug identification. Effectively plan, conduct reviews, provide status updates, and meet delivery expectations. Collaborate with design and architecture teams to ensure effective coverage and provide accurate project planning inputs. Design and develop verification testbenches and components required for effective verification. Maintain knowledge of company processes to work effectively within defined standards and methodologies. Drive efficiency improvements in verification tools and methodologies and mentor team members to support career development. Required Skills and Experience 3+ years of experience in CPU, IP, or SoC product development environments. Experience in design verification/validation, including developing test plans, testbenches, and executing measurable verification processes. Familiarity with processor verification using assembly language and C/C++. Knowledge of microprocessor and/or SoC architecture and microarchitecture, preferably ARM processors and ARM-based systems. Strong problem-solving and debugging skills, with a commitment to continuous improvement. Nice-To-Have Skills and Experience Strong understanding of CPU architecture and microarchitecture. Experience with ARM-based system designs and hierarchical memory systems. Programming languages: Verilog, Assembly, C/C++, Perl, Python. Experience with verification languages such as SystemVerilog. Familiarity with power-aware verification methodologies. What Arm Offers This is a fantastic opportunity to shape the future of CPU verification at Arm while advancing your own career. Join our CPU design verification team and play a key role in delivering Arm's strategic goals! #LI-KR2