Tone OF Voice Jobs in Pune

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Position: Plant Quality Manager Level 3 Location: Pune Company: FORVIA A Global Leader in Sustainable Mobility About FORVIA At FORVIA, we lead the way in sustainable and advanced mobility technologies. As the world s 7th largest automotive supplier, we employ over 157,000 people in 43 countries, driving innovation in clean mobility, vehicle interiors, and smart technologies. Our mission is to deliver high-performance, environmentally responsible solutions that make mobility safer, more comfortable, and more connected. Your Mission As Plant Quality Manager, you will lead the implementation and execution of quality systems at the plant level, ensuring compliance with FORVIA s standards and customer requirements. You will play a pivotal role in driving continuous improvement, managing customer relationships, and ensuring quality excellence across all plant operations. Key Responsibilities Customer Focus: Act as the voice of the customer within the plant to ensure all expectations and requirements are met or exceeded. Quality Leadership: Define plant-level quality objectives and KPIs, track progress, and implement corrective and preventive actions as needed. System Compliance: Ensure the plant s Quality Management System aligns with the Faurecia Excellence System (FES), including adherence to relevant standards (IATF 16949, ISO 9001, etc.). Team Development: Structure, lead, and develop the plant quality organization to support operational needs and strategic objectives. Process Ownership: Monitor and improve quality processes, conduct audits, and manage risk across production, logistics, and engineering functions. Issue Resolution: Take proactive steps to stop production or delivery if quality risks are identified ensuring product integrity and customer satisfaction. Supplier Collaboration: Partner with Purchasing and Supplier Quality teams to resolve supplier-related quality issues and improve supplier performance. Regulatory Compliance: Ensure the plant complies with all applicable environmental, safety, and regulatory requirements. Performance Reporting: Maintain quality records and documentation, and report quality results to internal and external stakeholders. Your Profile Education & Experience Bachelor s degree in Engineering (Master s preferred). Minimum 5 years of experience in manufacturing, preferably within the automotive industry. Proven experience in managing customer relationships and leading cross-functional teams. Technical Competencies Strong knowledge of production quality systems and methodologies (e.g., APQP, PPAP, FMEA, 8D). Process-driven approach with a focus on root cause analysis and continuous improvement. Working knowledge of industry standards (IATF 16949, ISO 14001, ISO 45001, etc.). Soft Skills Strong leadership, communication, and decision-making abilities. Effective collaborator across departments and with external partners. Bi-lingual preferred (English required; French or German is a plus). High integrity with a commitment to FORVIA s ethical standards and management principles. Impactful Work: Contribute to the advancement of sustainable automotive technologies. Global Career Path: Access a world of opportunities across 40+ countries. Continuous Learning: Benefit from over 22 hours of annual training through FORVIA University and five global campuses. Diverse Culture: Thrive in a multicultural, inclusive environment that celebrates diversity and global collaboration. Sustainability Commitment: Join a company recognized as the first global automotive group certified by the SBTi Net-Zero Standard, with a clear commitment to reach CO Net Zero by 2045. We re more than a technology company we re a movement towards smarter, safer, and more sustainable mobility. Whether it s through clean powertrains, smart interiors, or circular economy initiatives, we are helping shape the future of transportation. Join us in making a lasting impact, not just in the automotive world, but for society as a whole. Qualification : Bachelors degree in Engineering (Masters preferred)

Associate Social Media Experience: 2 4 Years Location: Pune Role Overview: We are looking for a dynamic Social Media Associate with 2 4 years of experience in managing and creating high-performing content for brands or agencies. The ideal candidate is deeply plugged into social trends, has a knack for visual storytelling, and can independently ideate, produce, and manage engaging short-form content across platforms like LinkedIn, Instagram, YouTube, and emerging channels. Qualifications: Education: Graduate or Diploma in Marketing, Media, Communications, or related fields Experience: 2 4 years of hands-on experience managing social media for a brand or agency Proven ability to create viral content, especially Instagram Reels, YouTube Shorts, and other visual-first formats Experience collaborating with design/video teams and creators for content production Comfortable with fast-paced environments and available to support social channels as needed, including outside regular hours Key Responsibilities: Develop and execute a strategic content calendar focused on trending formats like Reels, Shorts, Stories, Carousels, etc. Lead end-to-end campaign development: ideation, scripting, basic shooting, posting, and promotion Collaborate with internal creative teams and external content creators to deliver high-quality social media assets Monitor content performance, derive insights, and optimize campaigns for engagement and reach Engage actively with the online community through comments, DMs, polls, and other interactive tools Stay current with the latest trends, meme culture, viral challenges, and the creator economy Benchmark content strategy and performance against top-performing brands and creators Drive employee-generated content by identifying and amplifying internal stories and talent Performance Metrics: Steady growth in followers and engagement across LinkedIn, Instagram, and YouTube At least one viral "Hero" campaign per quarter, measured by reach and engagement Consistent output of high-performing Reels/Shorts with strong completion rates Achieve #1 performance ranking in social media among India-based ESPs Recognition in digital or social media awards within 12 months of joining Key Skills & Attributes: Excellent communication, interpersonal, and coordination skills Strong visual storytelling and copywriting for social-first content Ability to shoot and edit basic video content independently using a mobile device Strong understanding of social media analytics and data-driven content optimization Highly organized, process-oriented, and able to work under pressure to meet tight deadlines Qualification : Graduate or Diploma in Marketing, Media, Communications, or related fields

Job Title: Enablement Specialist Location: Pune, Maharashtra, India Travel: Up to 10% About BMC At BMC, trust is more than a word it s our way of working. We are an award-winning, inclusive, and dynamic workplace where diversity is celebrated and innovation thrives. Giving back to our communities is part of our culture, and we believe in helping every employee achieve balance, success, and personal growth. Your achievements will be recognized, your voice heard, and your individuality celebrated. We help our customers become Autonomous Digital Enterprises by empowering them with forward-thinking solutions and we never stop innovating. The Opportunity Join our BMC Academy team as an Enablement Specialist, where you'll play a key role in designing, developing, and delivering impactful training and enablement programs for our Customer Success organization. You'll collaborate with cross-functional teams, subject matter experts (SMEs), and stakeholders to build world-class enablement content that empowers teams to drive value and performance across the customer lifecycle. If you're passionate about adult learning, creative content development, and enabling others to succeed this is the role for you. Key Responsibilities Design and develop engaging enablement content such as Instructor-Led Trainings (ILTs), eLearning modules (WBTs), videos, infographics, playbooks, assessments, and more using instructional design best practices. Create training programs around onboarding, product/service offerings, strategic initiatives, and soft skills for Customer Success teams. Ensure consistent tone, messaging, and branding across all enablement materials. Partner with stakeholders, SMEs, and cross-functional teams (Product, Marketing, Sales Enablement) to gather inputs and align on enablement goals. Plan and facilitate live enablement sessions coordinate invites, run dry runs, host kickoff segments, and support participant engagement and Q&A. Use a Learning Management System (LMS) to manage learning content, assign courses and learning paths, and generate reports on participation and completion. What You ll Bring 3 4 years of experience in enablement, instructional design, or learning & development Strong understanding of adult learning principles and instructional design methodologies Experience creating diverse digital learning assets: presentations, videos, infographics, cheat sheets, playbooks, FAQs, and assessments Excellent written and verbal communication skills able to simplify complex topics and confidently present in live or virtual settings Proficiency in tools like MS Office, Canva, Camtasia, Articulate Rise & Storyline, and experience working with LMS platforms Skilled in video editing, content organization, multitasking, and collaborating with SMEs and cross-functional stakeholders A self-starter with a growth mindset, ready to take initiative and adapt to evolving needs Join over 6,000 talented professionals around the globe who are driving innovation Work in a culture that champions authenticity, inclusion, and continuous learning Be part of an organization that recognizes your unique contributions and potential Grow your skills through exposure to leading technologies and global best practices If you re excited about this role and BMC s mission, we encourage you to apply. We welcome diverse perspectives and believe they drive better outcomes for everyone. BMC is an equal opportunity employer committed to building a workplace that reflects the diversity of our communities.

Job Title: Content Writer Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: We are seeking a talented Content Writer for our Tech Publishing platform who can create fresh, engaging, and SEO-optimized content. You will be responsible for writing blogs, guides, news articles, and marketing copies focused on tech niches such as AI, IoT, Big Data, FinTech, and more. A passion for technology and the ability to communicate complex concepts in an accessible and enjoyable way is essential. The ideal candidate writes in US English and understands how to balance detailed technical explanations with a compelling narrative. Experience in journalistic writing or working in a publishing media company is a plus. Strong SEO knowledge and content marketing skills are also important. Additionally, you must be a fast learner and skilled researcher to handle diverse tech topics effectively. Roles and Responsibilities: Conduct thorough research on industry-related topics through online sources, interviews, and studies. Write clear, concise, and engaging marketing copies, blogs, and news articles. Proofread and edit content before publication to ensure high quality. Identify and research newsworthy topics relevant to the audience. Submit content to editors for review and approval. Collaborate with marketing and design teams to complement articles with visual elements. Optimize content using SEO best practices, including keyword integration and internal/external linking. Identify content gaps based on customer needs and recommend new topics. Maintain consistency in style, tone, fonts, and images across content. Update website content regularly as required. Requirements and Skills: Proven experience as a Marketing Content Writer with a portfolio of published articles. Strong research skills using multiple sources. Familiarity with SEO guidelines and content marketing best practices. Excellent English writing and editing skills with attention to detail. Ability to work within deadlines and manage time efficiently. Educational background in Mass Media, Journalism, Marketing, or Advertising preferred. Qualification : Educational background in Mass Media, Journalism, Marketing, or Advertising preferred.

Concept Writer | Pune Job Description We are looking for a passionate, eager, and creative Concept Writer ready to contribute fresh ideas to our growing creative department. In this role, you will be responsible for producing engaging consumer advertising copy that supports branding and marketing efforts across diverse platforms. Key Responsibilities Develop original and persuasive advertising copy for promotional displays, packaging, marketing campaigns, and digital content. Collaborate with clients and internal teams to understand project goals and ensure messaging aligns with the desired brand voice and customer appeal. Provide creative input on visual elements such as colors, typography, artwork, and layout to complement written content. Review, revise, and refine concepts based on client feedback and campaign performance. Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality output. Qualifications & Requirements Minimum 3 years of professional experience in concept writing, advertising, or copywriting. Strong portfolio demonstrating big ideas and well-crafted content. Proficiency in basic software tools like MS Word and content management systems. Excellent written and verbal communication skills. Ability to organize and manage multiple tasks effectively. Strong time management and creative resource management skills. Join a creative environment that values innovation and originality. Opportunity to work on diverse projects and develop your professional portfolio. Collaborate with a dynamic team of marketing and design professionals. Competitive compensation with room for growth and learning. Location: Pune Job Type: Full-time Experience: 3+ years Industry: Advertising / Marketing / Creative Writing

Senior Specialist, Technical Product Management | Pharmaceutical & Life Sciences | Pune, India | Merck & Co. Job Overview: Merck & Co. is seeking a Senior Specialist in Technical Product Management to join our Human Health Digital, Data, and Analytics (HHDDA) division in Pune. In this role, you will play a pivotal part in developing and activating advanced internal forecasting products aimed at optimizing the delivery of medicines to patients. You will collaborate with product management and product delivery teams to build relationships with internal customers, train activation teams, measure product success, and represent customer needs in product development. The ideal candidate will have strong leadership skills, a deep understanding of healthcare and technology, and a passion for product development. As a domain expert in Pharma, you will guide product strategies, inspire innovation, and help drive a growth mindset within the team. Key Responsibilities: Analyze business processes, user needs, and stakeholder challenges to inform product development decisions. Forecasting Expertise: Use your experience with pharma forecasting, including time-series analysis, stochastic simulation, and optimization, to drive product decisions. Voice of Customer: Act as the bridge between internal stakeholders and technical teams, ensuring the customer s voice influences product development. Collaboration & Communication: Work with cross-functional teams to define product requirements, document detailed business needs, and evaluate product features for future development. Product Strategy: Adapt product strategies and roadmaps based on market feedback and evolving customer needs. Leadership: Guide product teams, provide mentorship, and ensure alignment across product management and delivery leads. Innovative Thinking: Stay updated on industry trends in pharma, forecasting technologies, and analytics to propose new features that provide business value. What You Will Achieve: Within 3 Months: Understand the product suite and its objectives. Familiarize yourself with processes, workflows, tools, and company culture. Develop relationships with stakeholders and teams, participating in knowledge-sharing sessions and product ceremonies. Within 6 Months: Collaborate on defining business requirements for upcoming product features. Conduct gap analysis between current and desired outcomes, identifying areas for product enhancement. Within 9 Months: Represent the voice of the customer in product planning, helping to propose, prioritize, and evaluate new product features and improvements. Required Qualifications & Skills: Bachelor s Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus). 3+ years of experience in a lead product management role within the pharmaceutical or life sciences industry, with 10+ years of total experience in product management or related fields. Expertise in Pharma Forecasting: Applied experience with time-series forecasting, stochastic simulation, and optimization techniques. Experience in designing and developing embedded reporting, dashboards, and visualizations to communicate product data effectively. Strong communication and presentation skills for conveying complex concepts to stakeholders at all levels of the organization. Ability to lead and collaborate with cross-functional teams, driving product initiatives from conception to launch. Preferred Experience: Experience with advanced analytics platforms and data-driven decision-making in healthcare and pharma. Ability to thrive in a fast-paced, dynamic environment with shifting priorities. Location: Pune, India Flexible Hybrid Work Arrangements Visa Sponsorship Available At Merck & Co., we believe in driving data-driven innovation to improve healthcare outcomes globally. As a Senior Specialist in Technical Product Management, you will have the opportunity to shape the future of healthcare technology by contributing to cutting-edge forecasting tools that empower teams to make data-driven decisions. If you are passionate about product management, forecasting, and pharmaceutical innovations, this is your chance to make a significant impact. Qualification : Bachelors Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus).

Job Title: Content Writer Key Responsibilities: Develop engaging website content, including product descriptions and industry blogs, tailored for various social media platforms such as Facebook, LinkedIn, Twitter, as well as newsletters, brochures, mailers, and banners. Write and update blog posts and website content, including social media updates, and engage the target audience through thoughtful comments. Possess broad writing skills and deep knowledge in specialized areas such as Information Technology, Pharma/Health, Dental, and Electronics. Handle multiple creative projects simultaneously while maintaining focus on deadlines. Ensure all content is proofread for grammar, clarity, and accuracy before publication. Requirements: Strong writing, editing, and proofreading skills. Experience in writing web content, content management, and conducting internet research. Familiarity with social media networks and implementing social media marketing strategies. Excellent command of English, both written and verbal. Strong research skills and internet-savviness. Proficiency in MS Office (Word & Excel). Vacancy: 1 position available. Experience: 2-5 years of relevant experience. Job Type and Location: Full-time position in Pune.

Job Title: Content Writer Required Experience: 2+ Years Job Location: Pune (Work from Office) Educational Qualifications: A graduate degree in Communications, Marketing, English, Journalism, or a related field is preferred. Job Description: Zymr is seeking a skilled Content Writer to help drive our marketing initiatives. You will be responsible for transforming technical content into engaging narratives that connect with our audience. By finding opportunities to improve the customer journey, you will create compelling marketing materials that generate demand and build our brand presence. Key Responsibilities: Content Creation: Develop engaging, clear, and SEO-optimized content, including blogs, articles, website copy, and marketing collaterals. Support content needs for technical topics such as DevOps, AI, testing, cloud, and digital transformation. Content Support for Campaigns: Write engaging social media posts, email campaigns, and landing page copy. Collaborate with marketing teams to ensure content aligns with ongoing campaigns and is delivered on time. SEO & Best Practices: Write with SEO principles in mind, balancing keyword optimization and user experience. Understand audience personas to align content with their specific journeys and needs. Editing & Research: Research and simplify complex technical concepts for a global audience. Ensure content is error-free, well-structured, and consistent with Zymr s brand tone. Cross-team Collaboration: Work closely with designers, marketers, and subject matter experts (SMEs) to align content goals with larger campaigns and objectives. Requirements: 4+ years of experience in content writing, ideally within technology or software services. Strong command of American English and excellent storytelling skills. Familiarity with SEO principles, digital content trends, and audience-targeting strategies. Experience in writing both technical and business-oriented content. Ability to meet deadlines, multitask, and adapt to shifting priorities. Why Zymr: Join a high-growth technology services company with exciting opportunities. Make a real impact by creating content that influences global clients. Be part of a collaborative work culture with opportunities for skill enhancement and growth. Qualification : A graduate degree in Communications, Marketing, English, Journalism, or a related field is preferred.

Join the Entrata Revolution: Your Next Big Opportunity Awaits! Position: Utility Auditor Location: Pune, India / Remote Who We Are: Entrata is more than just a tech company we re a movement. Our team of over 2200 passionate individuals spans continents and offices across Utah, Texas, India, Israel, and the Netherlands. We blend the innovative spirit of a startup with the stability of a seasoned company, ensuring transparency and open communication with a dash of fun. We believe that refining the living experience starts with us, and we re committed to crafting a better world, one property at a time. What You ll Do: As a Utility Auditor, you'll be the sharp-eyed guardian of accuracy, diving into utility billing with the kind of meticulous attention to detail that ensures no anomaly goes unchecked. This isn t just about auditing; it s about solving puzzles, improving processes, and making sure our utility systems are as efficient as possible. Master the Numbers: Apply your accounting expertise to dissect utility consumption data and billing statements, ensuring every digit adds up correctly. Think Like a Detective: Use your critical thinking skills to hunt down discrepancies, solve complex billing puzzles, and ensure the system is always running smoothly. Be a Problem-Solving Pro: When billing issues arise, you re the first one on the case, resolving them quickly and efficiently, like a true problem-solving superhero. Own Your Process: Lead audits independently, driving your own initiatives, collaborating with different teams, and constantly improving our processes. Be the Bridge: Work hand-in-hand with utility providers, ensuring smooth communication, resolving discrepancies, and ensuring data accuracy. Analyze & Act: Dive deep into data analysis to uncover trends, track usage, and create reports that drive actionable insights for the business. Stay Ahead of the Curve: Stay updated on the latest utility regulations and compliance standards to ensure our operations are always in line with the law. Innovate & Share: Contribute to improving auditing processes and share your knowledge with the team, fostering a culture of learning. What You Bring to the Table: Accountability: A Bachelor s degree in Accounting, Finance, Business Administration, or something similar. Experience: 2+ years in accounts payable or auditing preferably in utility or property management but if you ve got the right mindset, we re excited to hear from you! Tech Savvy: You re a Microsoft Excel whiz and have experience with data analysis tools. Communication Skills: Fluent in English (both written and verbal) you ll be talking to internal teams and external vendors, and your communication needs to be spot-on. Critical Thinker: You ve got the ability to spot discrepancies from miles away and use your problem-solving skills to fix them. Independence: You re a self-starter who thrives with minimal supervision but knows when to reach out for collaboration. Bonus Points For: Property Management Experience: Familiarity with industry-specific utility practices. Billing Software Expertise: Experience with utility billing software to streamline data management. SQL Knowledge: A basic understanding of SQL queries to help you gather relevant data. A Few More Things: This role involves working night shifts to align with our clients in the United States. So, if you ve got exceptional English skills and the drive to work during non-standard hours, this could be your perfect fit. At Entrata, we live by the mantra Excellent Alone, Better Together. We re committed to fostering a diverse and inclusive team, where all ideas are welcome, and every voice is heard. Whether you're in Pune, Utah, or working remotely, we create an environment that encourages growth, teamwork, and creative problem-solving. Fun Perks: From ergonomic setups for your WFH space to free food and snacks in the office. Career Growth: We believe in a Be valued, Create value approach to career development. Generous Time Off: Flexibility to care for yourself and your family when needed. Wellness Benefits: Medical plans, dental, vision, life insurance, and more. Financial Planning: RSUs, ESPP, retirement plans, and business travel insurance. At Entrata, we re building more than just great software. We re shaping the future of living experiences. Join us and be a part of this exciting journey! Qualification : Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

AI/ML Engineer Experience: 2 3 Years Education: BBA, BSc, BTech/BE, MSc, MTech, MCA Location: Pune About the Role We are seeking a passionate AI/ML Engineer to design, build, and scale production-grade AI systems that power our platform. You will work on real-world AI problems such as document intelligence, real-time voice AI, and intelligent job-to-candidate matching systems. This role requires strong hands-on experience in LLM engineering, backend development, and AI system productionization. Required Skills Python (FastAPI) LangChain, LlamaIndex OpenAI API, Anthropic Good to Have Postgres (Pgvector), Supabase Redis Docker LangSmith GitHub Actions Roles & Responsibilities Build Agentic Workflows: Design and deploy AI agents capable of reasoning and decision-making using LangChain or LlamaIndex. Develop Voice AI Systems: Build low-latency, real-time conversational voice bots for candidate outreach using WebSockets, STT, and TTS, ensuring effective context retention and state management. Engineer Data Pipelines: Create robust parsing systems that enforce strict JSON outputs from LLMs for resume data extraction, along with data cleaning pipelines for unstructured formats (PDF/DOCX). Implement Advanced RAG Systems: Develop retrieval pipelines using Pgvector or Pinecone with hybrid search (semantic + keyword) for accurate job-to-candidate matching. Productionize & Monitor AI Systems: Set up tracing and observability using LangSmith to debug chains, monitor token usage, and optimize performance and cost. Backend Integration: Package AI logic into scalable, asynchronous microservices using FastAPI and Docker. Technical Requirements 1. Generative AI & LLM Engineering Experience enforcing structured JSON outputs using function calling. Strong prompt engineering skills (Chain-of-Thought, Few-Shot). Hands-on experience orchestrating complex AI pipelines using LangChain or LlamaIndex. 2. Voice AI & Real-Time Processing Experience with STT/TTS APIs (e.g., Whisper, Deepgram). Strong understanding of WebSockets and async programming for real-time audio streaming. Ability to design conversation managers with memory and context handling. 3. Search & Data (RAG) Experience with vector databases such as Pgvector, Pinecone, or Qdrant. Expertise in chunking, cleaning, and ingesting unstructured data. 4. MLOps & Production Engineering Observability and tracing using LangSmith. Writing automated AI evaluation scripts to test prompts before deployment. Experience optimizing cost by balancing model performance and token usage. 5. Core Backend Engineering Strong Python skills with FastAPI. Proficiency in async/await patterns for concurrent processing. Experience with Docker and relational databases (SQL). 6. Machine Learning & Algorithms Understanding of recommendation systems (Collaborative Filtering, Two-Tower models). Experience with ranking and re-ranking techniques (LTR, Cross-Encoders). Familiarity with traditional ML models using Scikit-learn or XGBoost. The Applied Mindset We Value Model Strategy: Ability to choose the right model based on cost, latency, and intelligence requirements. Security First: Awareness of prompt injection and jailbreaking risks and strategies to mitigate them. Hallucination Control: Strong grounding techniques to ensure factual and reliable AI outputs. Tech Stack Overview Languages: Python (FastAPI) AI & Orchestration: LangChain, LlamaIndex, OpenAI API, Anthropic Voice AI: Deepgram, Twilio Databases: Postgres (Pgvector), Supabase, Redis DevOps & MLOps: Docker, LangSmith, GitHub Actions Qualification : BBA, BSc, BTech/BE, MSc, MTech, MCA

Lead Salesforce Engineer Location: Pune About Rapid7 Rapid7 is a publicly traded cybersecurity company headquartered in Boston, MA, with 17 offices around the world. As we expand our global footprint into India, we are excited to grow our internal Application Engineering team. As a Salesforce Engineer, you will work alongside a global team to deliver best-in-class Salesforce solutions that meet business needs and optimize user experiences. You will have hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and CPQ, and you ll be proficient in both declarative configurations and advanced Apex coding. This is a unique opportunity to be one of the first hires for Rapid7 in India as we support our growth strategy in a culture that encourages innovation and continuous learning. About the Role As a Salesforce Engineer, you will design, develop, and support Salesforce solutions on Sales and Service Clouds. Working closely with other Salesforce team members, application owners, IT departments, and business stakeholders, you will deliver solutions that meet both technical and business requirements. Key Responsibilities Salesforce Administration: Manage and configure Salesforce environments, including Sales Cloud, Service Cloud, and Experience Cloud. Oversee system health, user permissions, profiles, workflows, and security settings. Implement and maintain changes using declarative tools such as Process Builder, Flow, and Validation Rules. Apex Development: Write and maintain Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC). Collaborate with senior developers and architects to design scalable solutions. Troubleshoot, optimize, and debug Apex code to ensure performance and stability. Unit Testing: Develop and maintain unit tests for custom Apex code, ensuring test coverage aligns with Salesforce best practices. Conduct comprehensive testing of code changes and strive for zero defects while optimizing test performance. CPQ (Configure, Price, Quote): Configure and manage Salesforce CPQ features, including price books, quote templates, products, and pricing rules. Troubleshoot CPQ-related issues and provide support for streamlining the quoting process. Collaboration and Support: Work with business analysts and other team members to gather requirements and deliver solutions. Maintain comprehensive documentation for configurations, workflows, code, and other technical solutions. Release Management: Utilize Gearset for deployment and release management, ensuring smooth Salesforce code and configuration deployments across multiple environments. Plan, execute, and document deployment processes, ensuring error-free releases through automated validation and rollback strategies. Jira Integration and Task Management: Use Jira for task management, project tracking, and collaborating on development sprints. SOX Controls & Change Management: Adhere to SOX controls to ensure compliance with IT regulations and auditing standards. Follow change management policies and procedures for implementing configurations, scripts, and integrations, ensuring all changes are properly tested, documented, and approved. Skills and Qualifications Experience & Certifications 8+ years of hands-on experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and CPQ. Salesforce Certifications (ADM 201, ADM 211, Platform Developer I and II) are highly desirable. Strong experience with Salesforce integrations, APIs, and external systems. Experience using Jira for task and project management in an Agile environment. Hands-on experience with Gearset for deployment and release management in Salesforce. Technical Skills Expertise in Apex, Visualforce, Lightning Web Components (LWC), SOQL, and SOSL. Strong knowledge of Salesforce CPQ features and pricing rule configuration. Ability to write efficient, scalable unit tests for custom Apex code. Familiarity with Git and version control practices. Soft Skills & Attributes Strong analytical and problem-solving skills. Excellent communication skills, with the ability to work remotely with a global team. Detail-oriented with the ability to manage multiple tasks concurrently. Preferred Qualifications Experience working with global teams, especially in an Agile framework. Knowledge of Salesforce integrations (e.g., REST, SOAP APIs) and third-party tool integrations. Experience with Salesforce Data Loader, Change Sets, and Salesforce DX. Security and Compliance At Rapid7, we prioritize security and privacy. All employees are expected to adhere to the highest standards of security, ensuring the protection of sensitive information and compliance with applicable regulations.

Technical Lead Software Engineering Location: Pune Employment Type: Full-Time About Calfus At Calfus, we build cutting-edge AI agents and enterprise software solutions that revolutionize how businesses operate. From cloud-based ERP integrations to AI-powered systems, we help startups and enterprises unlock their true potential. Our global team is made up of passionate, driven professionals who thrive on innovation and collaboration. As one of the fastest-growing players in the AI and software engineering space, we offer an exciting, high-energy work environment where your ideas are always welcome. About the Role We are looking for a Technical Lead Software Engineering (System Architecture & Design) to lead the design, development, and support of critical enterprise applications for manufacturing, shipping, and logistics. You ll play a hands-on leadership role, guiding development efforts, solving complex problems, and mentoring a team of engineers. Key Responsibilities System Architecture & Support: Manage and enhance enterprise applications used in manufacturing, shipping, and receiving. Development & Enhancements: Design, develop, test, and deploy scalable new features using Microsoft technologies. Issue Resolution: Troubleshoot and resolve complex system issues, ensuring high availability and reliability. Cross-Functional Collaboration: Work closely with internal teams to understand business needs and translate them into technical solutions. Performance Optimization: Ensure applications are performant, scalable, and secure. Documentation: Maintain accurate technical documentation, workflows, and design specs. End-User Training & Support: Provide user support and training to ensure effective adoption of new features. Mentorship: Guide junior engineers on best practices in architecture, development, and problem-solving. What You ll Need on Day One Bachelor s degree in Computer Science, IT, or related field. 5+ years of hands-on experience in software development and application support. Strong command of Microsoft technologies, especially VB.Net or C#. Proficient in SQL Server including writing complex queries, stored procedures, and data modeling. Excellent analytical and problem-solving skills. Strong communication and team collaboration abilities. Bonus Points If You Have Experience with VB (Visual Basic). Familiarity with SSIS and Entity Framework. Experience developing applications interfacing with PLC frameworks or industrial equipment. Knowledge of Jira and Confluence for agile workflows and documentation. Employee Benefits Comprehensive medical, group, and parental insurance. Gratuity and Provident Fund contributions. Wellness support and birthday leave. A culture of innovation, speed, and collaboration. Diversity & Inclusion At Calfus, we are proud to be an Equal Opportunity Employer. We value diversity and are committed to building an inclusive environment where everyone, regardless of background or identity, can thrive. Apply now and join our team in transforming businesses through technology. Qualification : Bachelors degree in Computer Science, IT, or related field

Technical Project Manager-II Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver innovative AI agents and enterprise solutions that transform businesses in unimaginable ways. Our software engineering and ERP teams empower startups and enterprises to harness AI s full potential, automate complex workflows, and drive revenue growth. We pride ourselves on a culture of innovation, speed, and collaboration. As one of the fastest-growing companies in the AI space, we seek talented professionals who are passionate, driven, and ready to make an impact. About the Role As a Technical Project Manager-II, you will lead the successful delivery of complex technical projects from conception through deployment. Your role includes managing cross-functional teams, defining project scopes, creating timelines, allocating resources, and ensuring projects meet customer requirements on time and within budget. You will bridge communication between technical teams and stakeholders, proactively resolving issues to keep projects on track. Key Responsibilities Lead end-to-end delivery of GenAI/LLM-based software solutions across diverse business functions. Understand customer needs, translate them into technical requirements, and negotiate priorities. Build and nurture a strong engineering culture focused on respect, empathy, and best practices. Collaborate with principal engineers across Calfus locations to develop best-in-class products. Manage project scope, timelines, resources, and risks to ensure timely delivery. Facilitate communication between stakeholders and technical teams. Support engineering teams by addressing challenges and helping unblock technical issues. Apply Agile, Scrum, or other development methodologies effectively. Utilize project management and development tools (Jira, Git, Jenkins, Docker, etc.). Leverage cloud technologies (AWS, Azure) and understand system architectures. What We Expect From You 6+ years of relevant project management experience, with 5+ years in technical or IT environments. Proven success managing complex, multi-team software projects, especially involving AI/ML or GenAI/LLM solutions. Strong programming knowledge in one or more: Node.js, Java, Python, React.js, Angular. Deep understanding of software development life cycles and methodologies (Agile, Scrum, Waterfall). Experience with cloud architectures and deployment pipelines (DevOps, CI/CD). Excellent communication skills to engage technical and non-technical stakeholders. Ability to drive decision-making based on data and insights. Proficient with project management tools like Jira, MS Project, Asana, etc. Bonus Skills Certifications such as PMP, ScrumMaster or equivalent. Hands-on experience with DevOps and continuous integration/deployment practices. Familiarity with data pipelines from ingestion to dashboards is a plus. Benefits Comprehensive medical, group, and parental insurance. Gratuity and provident fund contributions. Wellness programs and birthday leave. Inclusive, fast-paced culture that values innovation and diversity. Equal Opportunity Statement Calfus Inc. is committed to creating an inclusive workplace where everyone regardless of background, identity, or experience has the opportunity to thrive. We celebrate diversity and encourage all qualified candidates to apply.

Data Engineer BI Analytics & DWH Location: Pune About Calfus At Calfus, we develop cutting-edge AI agents and software products that enable businesses to unlock the full potential of AI transforming operations, boosting revenue, and driving innovation. From startups to global enterprises, our clients trust us to deliver engineering excellence. Our teams have built ERP and cloud solutions that integrate seamlessly with core business systems, streamlining manual processes and empowering teams to focus on high-impact work. As one of the fastest-growing companies in our sector, we thrive on collaboration, speed, and innovation. If you re driven by impact and love working in fast-paced environments, we want to hear from you. About the Role We re looking for a Data Engineer with 3 4 years of experience to join our Business Intelligence & Data Warehouse team. In this role, you'll be responsible for building robust data pipelines, designing scalable data models, and supporting analytics and reporting capabilities. You will work with modern tools like Azure Data Factory, Databricks, and Snowflake, and help deliver reliable, performant data infrastructure for internal and client-facing initiatives. What You ll Do ETL/ELT Development Build and maintain efficient ETL/ELT pipelines using Azure Data Factory, Databricks, or equivalent. Ingest and consolidate data from multiple sources into data warehouses or data lakes. Data Modeling & Warehousing Design and implement relational and dimensional models suited for business reporting. Work with databases such as Snowflake, Redshift, Postgres, or SQL Server. SQL & Database Engineering Write performant SQL queries, stored procedures, and scripts for data transformation. Implement complex joins and aggregations for analytical workloads. BI & Visualization Support Collaborate with business users to support reporting in Power BI or Tableau. Enable data-driven decisions through accessible and accurate data models. Performance & Data Quality Monitor pipeline jobs for failures, performance issues, and delays. Apply data validation checks to ensure the integrity and accuracy of data. Bachelor s degree in Computer Science, Data Engineering, Information Systems, or related field. 3 4 years of hands-on experience in data engineering, with strong skills in ETL/ELT, SQL, and data modeling. Experience with cloud platforms (Azure, AWS) and tools like: Azure Data Factory Databricks SQL Server, Postgres, Redshift, or Snowflake Basic understanding of Python for scripting and automation. Familiarity with file formats like JSON, Parquet, and CSV. Exposure to BI tools such as Tableau or Power BI (nice to have). Benefits @ Calfus Medical, group, and parental insurance Provident fund & gratuity Birthday leave and wellness support High-growth, high-impact environment Diversity & Inclusion Calfus is proud to be an Equal Opportunity Employer. We believe that diversity drives innovation, and we are committed to fostering an inclusive, supportive, and respectful environment for all. Qualification : Bachelors degree in Computer Science, Data Engineering, Information Systems, or related field

Job Title: Senior Payroll Executive Location: Pune Experience: 5-8 years Education: BE/BTech/MCA/MTech (Preferably in CS/IT) Company: Accops Role Overview: We are looking for a detail-oriented Senior Payroll Executive to oversee the end-to-end payroll processes, ensure compliance with statutory regulations, and maintain accurate employee compensation data. The ideal candidate will have a strong background in payroll processing, analytical thinking, and an ability to manage confidential information with integrity. Key Technical Skills: Payroll Expertise: Deep understanding of payroll processes, including salary disbursements, deductions, bonuses, leaves, and attendance data. Statutory Compliance: Solid knowledge of statutory requirements like PF, ESI, PT, LWF, TDS, and other relevant laws. Payroll Software: Experience with payroll software such as GreytHR, ADP, SAP, or Keka (familiarity with one of these tools is required). Excel Proficiency: Advanced skills in Excel including formulas, pivot tables, conditional formatting, data validation, and logical structuring. Analytical Thinking: Strong analytical abilities to manage payroll data, resolve errors, and maintain accuracy in calculations. Roles and Responsibilities: End-to-End Payroll Processing: Handle payroll processing for employees on a monthly, quarterly, and annual basis, ensuring timely and accurate disbursement. Salary Management: Manage inputs related to salary, deductions, bonuses, leaves, and attendance data, ensuring compliance with company policies and statutory regulations. Statutory Compliance: Ensure compliance with statutory obligations, including PF, ESI, PT, LWF, TDS, and any other applicable laws. Salary Sheet Validation: Prepare, validate, and review salary sheets, ensuring all calculations are accurate and error-free before disbursement. Coordination with Finance: Collaborate with the Finance team for the timely transfer of salaries, variable pay, and calculation of inputs for salary adjustments. Employee Query Handling: Address payroll-related employee queries and ensure timely resolution. Data Management & Reporting: Create and manage reports, including payroll data sent to JIO from the HR payroll side, and generate dashboards for audits. Performance Management System (PMS): Take ownership of the PMS process, ensuring timely goal-setting, mid-year reviews, and final evaluations are completed. Variable Pay & Appraisals: Design and maintain templates for variable pay and appraisal calculations, and accurately perform these calculations based on performance and company policies. Employee Data Maintenance: Keep employee data related to compensation up to date, ensuring accuracy and integrity. Payroll Reconciliation: Reconcile payroll reports, bank statements, and audit requirements, ensuring accuracy and compliance. Audit Support: Generate reports for internal and external audits, ensuring compliance with financial and regulatory requirements. Soft Skills Required: Communication Skills: Strong verbal and written communication skills, with the ability to clearly articulate information to employees and management. Analytical Mindset: A logical and analytical approach to payroll data management, with a keen eye for detail. User-Centric Approach: Demonstrates a sincere and proactive approach in handling employee concerns, providing timely solutions. Self-Motivated & Proactive: Highly motivated, proactive, and capable of managing responsibilities independently. Adaptability: Flexible and adaptable to changing payroll requirements and business needs. Team Player: Able to work collaboratively within a team, fostering a positive and efficient work environment. Impactful Role: Play a key role in ensuring the seamless execution of payroll operations and employee satisfaction. Career Growth: Opportunity to develop your skills in a dynamic and growing company with exposure to various payroll and HR functions. Collaborative Culture: Be part of a collaborative team that values precision, accountability, and continuous improvement. Qualification : BE/BTech/MCA/MTech (Preferably in CS/IT)

Senior Executive Closing Location: Pune Company: Gera Developments Pvt. Ltd. Experience Required: 3 5 Years Department: Sales (Channel Partner Management) Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a pioneering real estate brand known for innovation, quality, and trust. With landmark residential and commercial projects in Pune, Goa, and Bengaluru, Gera is driven by a mission to delight customers through thoughtful design, long-term value, and exceptional customer experiences. Role Overview: As a Senior Executive Closing, you will play a crucial role in managing and converting leads from Channel Partners (CPs) across East & West Pune. You will be responsible for meeting sales targets, driving successful deal closures, ensuring seamless customer experiences, and contributing to the overall profitability of the sales channel. Key Responsibilities: Sales & Conversions Responsible for meeting monthly/quarterly sales targets through the CP network. Ensure effective lead conversion from channel partners and follow through until successful closure. Achieve channel revenue and profitability goals through focused sales initiatives. Channel Partner Management Work closely with assigned Channel Partners to generate, track, and convert leads. Conduct regular follow-ups, site visits, and closing meetings to drive performance. Analyze current channel trends and recommend strategies for improvement. Customer Experience Deliver a top-tier customer experience at the point of sale, enhancing brand value. Understand customer needs deeply and recommend appropriate product options from the portfolio. Manage objections, negotiations, and ensure customer satisfaction through transparent communication. Relationship Management Build and maintain strong, long-term relationships with existing customers to drive repeat business and referrals. Maintain a healthy pipeline of prospects and customer intelligence. Process & Systems Ensure strict adherence to internal sales processes, documentation, and reporting. Utilize CRM systems (Salesforce) and SAP for lead tracking, closure updates, and reporting. Candidate Profile: Education: MBA in Marketing or equivalent degree. Experience: 3 to 5 years of relevant experience in real estate sales, specifically working on residential and commercial projects. Prior experience in channel partner sales, negotiations, and closings is a must. Skills & Competencies: Excellent negotiation and deal-closing skills. Strong communication and presentation abilities. Fluent in English, Hindi, and Marathi. Presentable, confident, and customer-focused. Proficient in Salesforce, SAP, and Microsoft Office tools. Personality Fit: Young, dynamic, and results-driven Passionate about exceeding targets Self-starter with a strong sense of ownership Comfortable working in a fast-paced, performance-driven environment Work with one of Pune s most trusted and innovative real estate brands Collaborative and growth-focused work environment Competitive compensation with performance-based rewards If you love OUTDOING , this is the place to be! Qualification : MBA in Marketing or equivalent degree

Assistant Manager Leasing Location: Pune Company: Gera Developments Pvt. Ltd. Department: Leasing & Property Management Experience: 3 6 Years Employment Type: Full-time About Gera Developments Gera Developments Pvt. Ltd. is a forward-thinking real estate developer known for delivering high-quality residential and commercial projects. With a legacy of over 50 years, Gera is recognized for innovation, transparency, and a strong customer-first philosophy. Job Purpose To ensure the efficient and accurate execution of leasing operations, from documentation to payment tracking. This role will work cross-functionally with finance, legal, and operations teams to manage leasing lifecycle activities, generate reports, and support tenant coordination. Key Responsibilities Lease Management Maintain accurate records of all lease agreements, renewals, and terminations. Track key dates (renewals, expiries, notice periods) and ensure proactive re-leasing strategies. Ensure all leasing activities are conducted as per defined internal processes. Billing & Payment Oversight Prepare and issue invoices for rent, CAM charges, and other billables. Track and monitor incoming/outgoing payments, following up on delays or discrepancies. Liaise with the finance team for monthly reconciliation and collections tracking. Cross-functional Coordination Act as a central point of contact between leasing, finance, operations, and legal departments. Assist legal teams in reviewing and updating lease-related documentation. Ensure coordination for tenant onboarding and exit processes. Reporting & Analysis Generate and maintain monthly and quarterly reports on: Occupancy & vacancy status Revenue forecasts Lease expiries & upcoming renewals Provide timely updates to management for strategic decision-making. Tenant Support Address tenant inquiries related to lease terms, payments, or renewal processes. Ensure timely resolution of complaints and excellent tenant experience. Process Improvement Evaluate existing leasing workflows and propose enhancements for efficiency and compliance. Recommend automation or software improvements where applicable. Requirements Education: Bachelor s Degree in Commerce, Business Administration, Real Estate, or related field. MBA preferred (but not mandatory). Experience: 3 6 years of relevant experience in leasing operations, preferably in real estate, commercial property management, or retail leasing. Skills & Competencies Functional Skills: Strong understanding of leasing processes and real estate contracts Experience in invoice generation, payment tracking, and reconciliation Excellent command over MS Excel and working knowledge of leasing/property management software Meticulous record-keeping and documentation skills Soft Skills: Strong coordination and stakeholder management Excellent verbal and written communication Highly organized, proactive, and process-oriented Ability to handle confidential data with integrity Be part of one of Pune s most respected real estate developers Work in a dynamic, fast-paced environment Opportunity to collaborate across departments and contribute to business-critical operations If you're passionate about operational excellence and real estate leasing, Gera is the place to accelerate your career. Qualification : Bachelors Degree in Commerce, Business Administration, Real Estate, or related field

Generative AI Engineer Location: Pune (Work from Office) Experience: Minimum 2 Years Notice Period: Immediate to 15 Days Preferred Job Overview: We are seeking a highly skilled and innovative Generative AI Engineer to join our dynamic team in Pune. This role requires hands-on expertise in developing, fine-tuning, and deploying advanced AI/ML models, particularly in the domain of Generative AI. If you're passionate about pushing the boundaries of AI technologies and building production-ready solutions, we d love to hear from you. Key Responsibilities: Design, develop, and deploy Generative AI models and real-world AI-driven applications. Work extensively on prompt engineering, model fine-tuning, and optimization for performance and scalability. Collaborate with cross-functional teams including product managers, researchers, and engineers to integrate AI capabilities into business solutions. Stay current with the latest research and advancements in Generative AI, including transformer models, diffusion models, and LLMs. Build tools, scripts, and frameworks to streamline AI workflows including training, evaluation, and deployment. Optimize inference pipelines and manage cloud-based AI services and APIs. Required Skills & Qualifications: 2+ years of experience in AI/ML with at least 1 year of hands-on work in Generative AI. Strong foundation in NLP, deep learning, and transformer architectures (e.g., GPT, BERT, LLaMA). Proficiency in Python and ML frameworks such as PyTorch or TensorFlow. Experience integrating with LLM APIs, vector databases, or cloud-hosted AI models (e.g., OpenAI, Hugging Face, Google Vertex AI). Solid understanding of machine learning pipelines, MLOps, and versioning tools. Excellent analytical, problem-solving, and communication skills. Preferred Qualifications: Experience with LangChain, Retrieval-Augmented Generation (RAG), or vector databases like Pinecone, Weaviate, or FAISS. Prior contributions to open-source AI projects, GitHub portfolios, or published research papers. Familiarity with Stable Diffusion, image generation models, or multi-modal AI. Work with cutting-edge AI technologies and enterprise-scale use cases. Opportunity to drive innovation in one of the fastest-growing AI domains. Collaborative and inclusive workplace focused on learning and growth. If you re ready to bring Generative AI to life in real-world applications, apply now and be part of our AI innovation journey.

At Ugaoo, we are not just a gardening brand we are a movement. With over 135 years of legacy in agriculture and horticulture through Namdeo Umaji Agritech, Ugaoo is paving the way for the future of gardening. As the global gardening market is expected to grow to $120 billion by 2027, Ugaoo is leading this transformation. We are a dynamic and fast-growing company blending tradition with innovation, providing a platform for individuals to push boundaries and grow professionally and personally. Continuous Learning: At Ugaoo, we are committed to your personal and professional development. You ll have access to tools, resources, and an environment that nurtures growth. Ownership of Your Journey: Take charge of your projects and lead with confidence. We value initiative and empower team members to make meaningful impacts. Collaborative Culture: Work with a team of passionate individuals who support each other and value every voice and idea. Room to Shine: In our performance-driven environment, your achievements will be celebrated and recognized. About the Opportunity: As the Manager - HR, you will be a key player in shaping Ugaoo s culture and HR practices. This role involves creating HR processes that align with business goals and fostering employee engagement and retention. You will collaborate across departments to ensure that Ugaoo s values are deeply embedded within the employee experience. Key Responsibilities: Talent Acquisition & Onboarding: Develop recruitment strategies that attract top talent. Oversee onboarding to ensure new hires integrate seamlessly with Ugaoo s culture. Collaborate with hiring managers to forecast staffing needs. Performance Management: Lead the performance management process and ensure alignment with business objectives. Foster a continuous feedback culture and implement performance appraisals. Develop training programs to support career progression. Employee Engagement & Retention: Implement initiatives to maintain high employee morale and a positive work environment. Plan employee engagement activities that reflect the company s enthusiasm. Proactively monitor employee satisfaction and address concerns. HR Policies & Compliance: Review and enforce HR policies that promote a growth-oriented culture. Ensure compliance with labor laws and industry standards. Develop strategies to reduce attrition while staying aligned with company values. Learning & Development: Identify skills gaps and create training programs to support employee growth. Facilitate coaching and mentoring programs. Promote a learning culture through continuous improvement initiatives. Requirements: Master s degree in Human Resources, Business Administration, or related field. 5+ years of experience in HR, preferably in a D2C or high-growth environment. Strong knowledge of HR best practices and labor laws. Proven success in talent acquisition, performance management, and employee engagement. Excellent interpersonal and communication skills. Ability to multitask and thrive in a fast-paced environment. Proficiency in HR software (e.g., Keka or similar HRMS tools). Who We re Looking For: We are looking for driven individuals who are ready to take the next step in their careers. If you re eager to learn, take ownership, and have a passion for developing people, Ugaoo is the place for you. Join us, and let s grow together starting with you. Because at Ugaoo, we believe Plants Grow People. Impact: Play a pivotal role in shaping Ugaoo s culture. Collaboration: Work with passionate individuals who support each other. Growth: A platform for both personal and professional growth. Qualification : Masters degree in Human Resources, Business Administration, or a related field.