Trade Services Jobs in Bengaluru
885 Jobs Found
Senior Backend Engineer (market Making)
Falconx
Senior Backend Engineer Market Making Location: Bangalore Experience: Senior-level Education: Advanced degree in Computer Science, Mathematics, or a related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the fragmented digital asset market. Our platform provides seamless access, liquidity, and trading tools for institutional clients, enabling strategies from start to scale. Team Overview The Quant Team at FalconX is divided into three verticals: Services: Focused on complex pricing, risk management methodologies, and execution for our OTC desks. Options Market Making (MM): Provides market-making for derivatives, either as a service or as business owners. D1 Team: Quantitative traders providing market-making services while managing discretionary risk for linear products. Role Overview As a Senior Backend Engineer on the Market Making team, you will develop and enhance backend systems that provide critical tools, insights, and infrastructure for pricing, risk management, and trading operations. You will work closely with traders, quants, product managers, and trade operations teams to deliver robust, scalable, and high-performance applications. Key Responsibilities Build and maintain backend infrastructure to support pricing and risk management methodologies for complex and new products. Develop fundamental models in support of the quant team s three verticals. Collaborate with cross-functional teams including design, product management, traders, and quants to deliver scalable and efficient solutions. Solve technically challenging problems of high scope and complexity. Contribute to innovative products in the crypto derivatives space, such as correlation exotics and missing data volatility pricing. Ensure high-quality, maintainable code with strong testing, monitoring, and documentation practices. Required Qualifications Advanced degree in Computer Science, Mathematics, or related field. Proficiency in Python, with experience in a low-level language (C/C++/Rust) preferred. Familiarity with distributed systems and scalable architectures. Understanding of derivative products and risk management frameworks. Strong grasp of data structures, algorithms, and design patterns. Excellent problem-solving skills, with a detail-oriented and collaborative mindset. Strong communication skills and ability to work in a fast-moving, agile environment. Comfortable contributing to early-stage product development in a startup setting. Bonus / Preferred Qualifications Experience with exotic products and derivatives. Risk management and portfolio management experience. Knowledge of numerical methods, optimization, and modeling techniques. Familiarity with frontend frameworks such as React. Help make crypto assets a successful asset class for institutional investors. Provide critical tools and infrastructure that shape trading strategies and pricing models. Collaborate with top talent in trading, quant research, and technology. Work on some of the most innovative products in the crypto derivatives space. Qualification : Advanced degree in Computer Science, Mathematics, or a related field
Backend Engineer
Falconx
Job Title: Backend Engineer Location: Bangalore Team: Market Making Team Employment Type: Full-Time About FalconX At FalconX, we re on a mission to revolutionize institutional access to the crypto markets. We combine the best of traditional finance with the cutting-edge technology of the digital asset space, solving the industry's toughest challenges. Our platform provides comprehensive solutions for digital asset strategies, empowering clients to navigate the rapidly evolving cryptocurrency landscape with confidence and precision. Our team is composed of operators, investors, and builders committed to shaping the future of crypto assets. By leveraging speed, transparency, and trust, we re helping to make crypto a viable and successful asset class for financial institutions worldwide. The Team Role The Quant Team at FalconX is divided into three verticals: Services: Focuses on complex pricing and risk management methodologies, building execution strategies for our OTC desks. Options Market Making: A team dedicated to market-making derivatives, managing both service-driven and profit-driven strategies. D1 Team: Quantitative traders providing market-making services, with discretionary risk ownership for linear products. As a Backend Engineer on the Market Making Team, you ll play a pivotal role in developing and enhancing backend infrastructure, contributing to the systems that power FalconX s trading strategies, risk management, and product development. What You ll Do Develop & Enhance Backend Infrastructure: Collaborate closely with the Market Making team to build scalable and robust backend systems that support complex pricing and risk management for new crypto products. Model Development: Contribute to the development of core models that support the three verticals of the team, providing crucial tools for the business. Cross-Functional Collaboration: Work with teams across design, product management, traders, quants, and trade operations to deliver user-friendly and high-performance applications. Solve Complex Technical Problems: Tackle high-impact technical challenges, working on innovative products such as correlation exotics, missing data volatility pricing, and more. Drive Product Innovation: Get involved in the most advanced products within the crypto space, with a focus on market-making solutions for institutional clients. Qualifications: Advanced Degree in Computer Science, Mathematics, or a related field. Proficiency in Python and familiarity with low-level languages (C, C++, Go, etc.). Experience with basic UI frameworks is a plus. Familiarity with distributed systems and large-scale infrastructure. Knowledge of derivative products and risk management frameworks. Strong understanding of data structures, algorithms, and design patterns. Problem-solving skills with a detail-oriented approach. Strong communication skills and a collaborative mindset to work efficiently across teams. Ability to thrive in a fast-paced, agile development environment. Bonus Criteria: Experience working with exotic financial products. Experience with risk management in trading environments. Familiarity with numerical methods and optimization techniques. Experience with React for frontend or UI integration. Innovation at the Cutting Edge: Work on the forefront of cryptocurrency market-making, helping shape the future of institutional crypto trading. Collaborative Environment: Join a dynamic and cross-functional team with the opportunity to work alongside some of the most talented professionals in the fintech and crypto space. Fast-Paced Growth: FalconX is an early-stage startup with a high-growth trajectory, offering a unique opportunity to drive impactful solutions in the rapidly evolving crypto industry. Competitive Compensation: We offer a competitive salary and benefits package, with the potential for equity participation in a high-growth company. Revolutionize Crypto Trading: Be part of a company that is redefining the way financial institutions interact with the crypto market. Exposure to Cutting-Edge Tech: Work with the latest technologies in a fast-paced, evolving environment. Empower Institutional Clients: Help some of the largest financial institutions around the world navigate the complexities of the crypto asset space. If you're ready to take on the challenge of building the future of crypto trading infrastructure, we want to hear from you!
Application Engineer
Fracktal Works
Application Engineer Location: Bangalore Department: Engineering / Customer Success Role Summary Fracktal Works is seeking an enthusiastic and technically skilled Application Engineer to join our team in Bangalore. In this customer-facing role, you will be responsible for supporting clients with technical challenges, conducting training, evaluating applications, and collaborating across teams to advance the use of 3D printing technology. Your work will play a key role in driving innovation, improving customer experience, and enabling the successful adoption of additive manufacturing solutions. Key Responsibilities Provide hands-on technical support to customers, resolving issues related to 3D printing hardware, software, and processes. Collaborate with the sales and engineering teams to develop new 3D printing applications and tailor solutions to client needs. Deliver customer training on 3D printing systems, software (CAD), and post-processing techniques. Work with the R&D team to test new materials and print processes aimed at improving quality, reliability, and performance. Evaluate 3D printing products and services; offer feedback and insights to the engineering team for continuous improvement. Maintain a strong understanding of 3D printing trends and technologies, and share insights with the sales and marketing teams. Represent the company at trade shows, conferences, and events, showcasing solutions and building customer/vendor relationships. Develop technical resources including documentation, training guides, and application notes for both internal and customer use. Support the sales process by providing technical assistance, conducting product demonstrations, and attending customer meetings. Coordinate with the sales team on scheduling, documentation, and ensuring availability of sales-related equipment and materials. Perform CAD modeling for client-specific applications and internal development projects. Required Skills & Qualifications 1 3 years of experience with 3D printing technologies (FDM, SLA/DLP, SLS) in commercial or industrial settings. (Fresh graduates and interns with relevant skills are also encouraged to apply.) Hands-on experience with operating, maintaining, and troubleshooting 3D printing or industrial equipment. Familiarity with the complete 3D printing project lifecycle, including design, printing, post-processing, and testing. Strong oral and written communication skills with the ability to explain complex technical concepts clearly. Excellent problem-solving, facilitation, and consultation skills. Awareness of technology trends and innovations in additive manufacturing. Technical Proficiencies CAD Software: SolidWorks, Fusion 360, Autodesk Eagle Simulation/Analysis Tools: Ansys Workbench (Static Structural), Minitab Documentation Tools: LaTeX Programming Languages: C/C++, Python Operating Systems: Windows, Linux Education Bachelor s degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field. Candidates with strong industry experience in lieu of a degree may also be considered. At Fracktal Works, you'll work at the intersection of engineering and innovation. As an Application Engineer, you'll be empowered to solve real-world problems, work with cutting-edge 3D printing technologies, and contribute directly to customer success and product development. Qualification : Bachelors degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field
Sales Engineer Metal Recycling
Proman Infrastructure Services
Sales Engineer Metal Recycling Location: Bangalore Experience: 5 7 years Education: BE / Diploma in Mechanical Engineering Job Type: Full-Time Job Overview We are seeking an experienced Sales Engineer with a strong technical background in Metal Recycling. The ideal candidate will be responsible for generating leads, managing client relationships, and clearly communicating the technical and business value of our products. This role involves extensive travel across India to identify new business opportunities in the steel and scrap industry. Key Responsibilities Business Development & Lead Generation: Identify and approach prospective clients in the metal recycling and steel mill industries. Conduct in-depth discussions with clients to understand their needs and provide tailored solutions. Generate new business opportunities through proactive lead generation and follow-ups. Technical Sales & Support: Present and articulate the technical capabilities of our products to clients, ensuring clear understanding. Provide technical demonstrations and product presentations to prospective leads. Offer ongoing technical support to clients, answering queries and providing detailed solutions as needed. Market Knowledge & Client Relationships: Leverage existing knowledge of the steel mills and scrap industry to effectively pitch products and services. Build and maintain long-term relationships with new and existing clients. Work closely with clients to ensure satisfaction and resolve any product or service-related concerns. Travel & Client Engagement: Travel extensively across India to meet clients, generate leads, and attend trade events or industry meetings. Required Skills & Experience 5 7 years of experience in Sales/Business Development within the steel or metal recycling industries. Strong understanding of the functioning of steel mills and the scrap industry. Ability to articulate complex technical concepts to a non-technical audience. Proficiency in AutoCAD, 3D drawings, or similar tools is an added advantage. Excellent communication skills in English, Hindi, and at least one regional language. Strong interpersonal, written, and verbal communication skills. Preferred Candidate Profile Willingness to travel regularly across India to generate leads and close sales. Strong technical acumen, with the ability to bridge the gap between technical concepts and business value. Self-motivated and driven to achieve sales targets and customer satisfaction. Qualification : BE / Diploma in Mechanical Engineering
Site Reliability Engineer
Groww
Position: Site Reliability Engineer Location: Bengaluru About Groww At Groww, we re on a mission to make financial services simple, accessible, and transparent for every Indian. As one of India s fastest-growing financial platforms, we help millions take control of their financial future through a wide range of products. We re a team driven by ownership, radical customer-centricity, and a deep passion for challenging the status quo. From intuitive design to robust engineering, everything we build is grounded in what our customers need. If you re excited about building systems that power the future of finance in India, we d love to hear from you. Our Vision To empower every Indian with the knowledge, tools, and confidence to make sound financial decisions. Our goal is to be the most trusted financial partner for millions across the country. Our Core Values Customer Obsession We put our users first, always. Extreme Ownership We own everything we do, end-to-end. Simplicity We keep things simple, effective, and intuitive. Long-term Thinking We focus on sustainable, impactful decisions. Transparency We believe in open communication and collaboration. Role Overview: As a Site Reliability Engineer (SRE) at Groww, you will be responsible for ensuring our systems are highly available, performant, and secure. You will work closely with engineering and infrastructure teams to improve reliability, automate deployments, and manage mission-critical services that power our platform. Key Responsibilities: Monitor and troubleshoot issues related to system performance, availability, and security. Define and maintain SLIs, SLOs, and Error Budgets to improve system reliability. Use tools like Grafana to analyze and report on metrics and trace data. Participate in the on-call rotation for 24/7 support of production systems. Collaborate with developers to ensure scalability and reliability are built into new services. Roll out security and infrastructure features proactively. Manage automated deployments, version control, and release rollouts. Perform Root Cause Analysis (RCA) for incidents and implement long-term fixes. Optimize system performance, conduct capacity planning, and create recovery strategies. Identify and automate repetitive tasks to reduce toil. Leverage CI/CD tools such as Git, Jira, Jenkins to streamline development workflows. Requirements: 4 6 years of relevant experience in SRE, DevOps, or infrastructure engineering. Bachelor's or Master's degree in Computer Science or a related field. Strong background in Linux/Unix system administration and networking. Hands-on experience with cloud platforms like GCP or AWS. Proficiency in programming languages such as Python, Java, or Go. Experience with monitoring and alerting tools: Grafana, Prometheus, New Relic, etc. Familiarity with configuration management tools. Experience with Kubernetes, Docker, and container orchestration tools is a strong plus. Excellent problem-solving, communication, and team collaboration skills. Be a part of one of India s fastest-growing fintech startups. Build and scale systems that impact millions of users daily. Work with passionate, driven teammates who are redefining financial services. A culture that encourages continuous learning, ownership, and transparency. If you're ready to help shape the future of fintech infrastructure in India, Groww is the place for you. Let s build something extraordinary together. Qualification : Bachelor's or Master's degree in Computer Science or a related field
Sr Software Sales Consultant / Manager (saas)
Qualityze
Sr. Software Sales Consultant / Manager (SaaS) Location: Bengaluru, India (In-Office) Experience: 8 13 years Job Type: Full-time | Permanent Role Category: Enterprise & B2B Sales Industry: IT Services & Consulting About the Role We re looking for a driven and experienced Senior Software Sales Consultant / Manager to lead our enterprise software sales efforts across North America and APAC markets. You'll be at the forefront of selling our next-gen cloud-based Quality Management System (EQMS) designed for industries like General Manufacturing, Life Sciences, and Automotive. If you're passionate about helping organizations digitally transform and thrive in a competitive landscape especially in compliance, quality, and process optimization we want to hear from you. What You ll Be Doing Sales Strategy & Execution Drive new business and manage existing accounts to exceed annual sales quotas Operate as a hunter, building a strong pipeline via assigned leads and self-sourced opportunities Manage the entire sales cycle: lead generation qualification business development deal closure Create success plans aligned with both individual targets and company revenue goals Client Engagement Build strong, multi-level relationships with decision-makers and influencers Understand customer pain points and map them to the value of our solutions Position our EQMS and complementary platforms to meet compliance, quality, and efficiency needs Sales Operations Keep CRM (Salesforce) updated with an accurate pipeline and forecast Collaborate with internal teams Product, Development, Support, Consulting to ensure a seamless customer experience Represent the company at industry events, trade shows, and webinars What You ll Bring Required Skills & Experience 8 13 years of successful experience in enterprise software sales (SaaS, cloud-based platforms, or EQMS/ERP/CRM) Prior experience with on-premise-to-cloud transitions is a big plus Strong working knowledge of Quality, Compliance, or Clinical Information Systems Ability to understand complex business workflows and demonstrate high-value software solutions Exceptional communication, negotiation, and presentation skills Proficiency in Microsoft Office Suite and familiarity with Salesforce CRM Self-starter with a strong sense of ownership and ability to work cross-functionally Education Bachelor s degree in Business, Engineering, or a related field Nice to Have Exposure to EQMS, ERP, MES, CRM, HCM, EPM, or BI/Analytics platforms Experience selling into regulated industries like Life Sciences, Pharma, or Automotive Multilingual skills (English is mandatory; additional languages are a bonus) Opportunity to work with an innovative SaaS product in a growing industry Access to top-tier clients and complex enterprise deals Fast-paced, collaborative, and learning-driven work culture Competitive salary and career progression based on performance Apply now and take the lead in shaping the future of quality and compliance software for global enterprises! Qualification : Bachelors degree in Business, Engineering, or a related field
Senior Operations Analyst (kyc)
Kredx
Senior Operations Analyst (KYC) Location: Bangalore Experience: 5+ Years Company: KredX About KredX Founded in 2015, KredX has evolved into a comprehensive financial solutions ecosystem. We are India's leading integrated supply chain finance provider, holding both RBI s TReDS license and IFSCA s ITFS license one of the few double-licensed entities in the country. Our flagship platforms include: DTX (Domestic Trade Exchange): RBI-licensed TReDS platform enabling MSME financing via invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform facilitating cross-border trade finance. CMS (Cash Management Solutions): AI-driven finance automation streamlining financial operations globally. KredX powers businesses of all sizes with innovative, technology-driven financial solutions. Role Overview We are seeking a highly skilled and detail-oriented Senior KYC Analyst to lead the Know Your Customer (KYC) processes within our Operations team at DTX. This role is critical in ensuring full regulatory compliance while maintaining the integrity of our client relationships. You will drive enhancements in our KYC framework, conduct detailed risk assessments, and provide strategic direction on customer due diligence. Key Responsibilities Lead and manage the end-to-end KYC process, including customer identification, verification, risk assessment, and ongoing monitoring. Conduct in-depth investigations of customer backgrounds, transactions, and compliance to identify risks and suspicious activities. Develop, implement, and continuously improve KYC policies and procedures in line with regulatory requirements and industry best practices. Collaborate with compliance, legal, and operations teams to resolve KYC-related issues and streamline processes. Mentor and train junior analysts, fostering a culture of compliance, accuracy, and continuous improvement. Stay abreast of regulatory updates and emerging trends in financial services, adapting KYC strategies proactively. Required Qualifications & Experience Minimum 5 years experience in KYC, AML, or related compliance roles in financial services. At least 3 years experience working within a TReDS framework is preferred. Strong knowledge of KYC regulations, customer due diligence, and risk assessment methodologies. Proven analytical skills to evaluate complex data and generate actionable risk insights. Excellent communication skills, able to clearly present findings to varied stakeholders. Preferred Qualifications Experience using KYC software platforms such as Actimize, Amlify, or similar tools. Professional certifications like CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner). Familiarity with global financial regulations and international compliance adaptation. Technical Skills & Tools Proficiency in data analysis tools including SQL and advanced Excel functions for investigations and reporting. Experience with risk assessment frameworks related to KYC compliance. Understanding of regulatory reporting requirements and compliance tools.
Data Privacy Compliance Specialist
Rubrik
Data Privacy Compliance Specialist Location: Bangalore, India Office About the Team Rubrik s Legal Team is at the heart of our mission to secure the world s data. We provide essential guidance across contract management, intellectual property, employment law, privacy, trade compliance, and litigation. Our team thrives on open debate, innovation, and ownership, contributing to building an iconic company. Rubrik is growing rapidly and evolving join us to be unstoppable, together. About the Role Rubrik is looking for a Data Privacy Compliance Specialist to strengthen and manage our global privacy program. The ideal candidate will have hands-on experience with privacy management accountability frameworks (PMAF), compliance auditing, and implementing data protection practices aligned with evolving global regulations. This role requires working collaboratively across procurement, engineering, product management, legal, and information security teams worldwide to maintain compliance and mitigate privacy risks. What You ll Do Conduct internal and coordinate external privacy audits as needed. Assess and monitor privacy compliance of third-party vendors and service providers. Continuously review data handling practices to ensure compliance with internal policies and global regulations. Develop, maintain, and enforce data privacy policies and procedures aligned with legal requirements and business objectives. Maintain detailed documentation to demonstrate compliance and accountability. Manage and update an inventory of personal data processing activities, including data flows and classifications. Oversee cross-border data transfer mechanisms ensuring adherence to applicable privacy laws. Lead internal privacy reviews, supporting engineering and data governance teams with data mapping, documentation, and privacy impact assessments. Collaborate with teams to implement privacy risk mitigation solutions while ensuring regulatory adherence. Develop and deliver privacy training to internal stakeholders to raise awareness and ensure compliance with privacy responsibilities. Experience You ll Need Minimum 3+ years of experience in data privacy compliance, preferably with exposure to Privacy Management Accountability Frameworks (PMAF). Strong knowledge of global data protection regulations such as GDPR, CCPA, CPRA, and relevant industry standards. Proven expertise in data mapping, risk assessments, and conducting privacy audits. Excellent communication and stakeholder engagement skills across diverse teams. Certifications such as CIPP-E, CIPM, CIPT, CISSP preferred; Juris Doctor (JD) is a plus. Skills Required Deep understanding of IT, SaaS, and cloud provider compliance challenges. Solid knowledge of information security principles and best practices. Proficiency with privacy management tools like OneTrust for data mapping and assessment automation. Basic understanding of cookies and marketing technology systems. Ability to clearly articulate complex privacy and security concepts to both technical and non-technical audiences. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data with Zero Trust Data Security . Our platform leverages machine learning to secure enterprise, cloud, and SaaS data, helping organizations ensure data integrity, availability, risk monitoring, and rapid recovery from cyberattacks and operational disruptions.
Business Analyst Associate
Deloitte
Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...
Technical Support Professional - Cics Zsoftware Support
International Business Machines Corporation
Technical Support Professional IBM CICS About CICS Welcome to CICS the world s leading application server software for IBM Z, processing an impressive 1.2 million transactions per second, equating to 100 billion transactions daily. Trusted by some of the largest financial institutions, including banks, insurance companies, and Fortune 500 companies, CICS powers critical transaction applications globally, helping businesses run efficiently and securely. Our team is a passionate, diverse, and highly skilled group of technical support professionals dedicated to providing top-tier support for IBM CICS clients worldwide. We are seeking a motivated individual with a strong technical background and a customer-first mindset to join our team and assist in delivering exceptional support to our global client base. Your Role and Responsibilities As a Technical Support Professional at IBM, you will be the first point of contact for clients experiencing software issues. Your primary responsibility is to provide expert technical support and troubleshooting assistance to ensure that client systems run smoothly. In this role, you will: Provide critical support for client transaction processing applications, ensuring smooth operations for some of the world s largest institutions. Work on high-impact projects, using advanced software development tools and techniques. Utilize your problem-solving expertise to diagnose and resolve technical issues related to CICS and mainframe systems. Collaborate with a global, multi-functional team, ensuring that our clients receive world-class service and that their software environments are running optimally. Technical Support at IBM is crucial to the success of our clients and helps maintain systems that drive key processes in finance, transportation, security, and beyond. Whether internally focused or working directly with clients, your contributions will make a measurable impact. Required Education Bachelor s Degree in Computer Science, Information Technology, or a related field. Preferred Education Master s Degree is a plus. Required Technical and Professional Expertise 3+ years of experience working on z/OS mainframe systems. 3+ years of experience with CICS system administration. Strong understanding of CICS architecture and the key components that make up CICS applications. Experience in upgrading or tailoring CICS systems to meet customer needs. Proficiency in at least one of the following programming languages: Assembler, PL/I, COBOL, or Java. Strong problem determination skills, including experience using CICS dump and trace diagnostics tools. Ability to take a leading role in Critical Situation resolution. Experience working in virtual, cross-functional teams and collaboration across different technical disciplines. Exceptional communication skills ability to explain complex technical issues to non-technical stakeholders and understand customer requirements. Ability to stay calm under pressure, work independently, and remain organized in high-stress situations. Preferred Technical and Professional Experience Experience with Customer Relationship Management (CRM) tools, such as Salesforce. Familiarity with debugging tools like IPCS and Fault Analyzer. Experience working with USS, TCP/IP, SMP/E, RACF, and VSAM. Exposure to IMS, DB2, WAS, SSL, MQ, and DevOps environments. As a member of IBM, you ll have the opportunity to be part of a culture that fosters innovation, professional growth, and collaboration. We value diversity and encourage employees to challenge the status quo while delivering impactful solutions to our clients. Join us, and together we ll continue to shape the future of transaction processing technology and client support. Qualification : Bachelors Degree in Computer Science, Information Technology, or a related field.
Associate / Sr Associate - Email/chat Support
Firstsource
Join Firstsource and Make a Difference in Customer Service! At Firstsource Solutions, we are a leading provider of Business Process Management (BPM) services, offering transformative solutions to help clients stay ahead in an ever-evolving world. As trusted partners to over 100 global brands, we are committed to delivering exceptional results through efficiency, insights, and superior service. If you're looking to make an impact and be part of a company that values both personal and professional growth, Firstsource is the place for you. We re currently seeking dedicated and motivated individuals for the Customer Service Associate role! Job Title: Associate / Sr Associate Email/Chat Support Location: Full-Time Function/Department: Operations Grade: H2 Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will be on the frontlines, providing exceptional support to our customers via phone, email, and chat. Your role is crucial in delivering high-quality service, resolving customer issues, and ensuring a positive experience for every customer you interact with. You will be an ambassador of our brand, focusing on building strong customer relationships while maintaining the highest standards of service. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely, professional, and effective manner, providing accurate information and solutions. Issue Resolution: Handle customer concerns, including inquiries, product/service issues, billing questions, and general concerns, ensuring resolution with empathy and clarity. Empathy & Communication: Demonstrate understanding and patience when addressing customer needs, ensuring every customer feels heard and valued. Follow-Up: Proactively follow up with customers to ensure their issues have been fully resolved and they are satisfied with the solution. Escalation: For complex issues, escalate to relevant teams or supervisors for quick and effective resolution. Adherence to SLAs: Ensure service level agreements (SLAs) and quality standards are consistently met or exceeded. Compliance: Ensure all actions comply with company policies and regulations, particularly around data protection. Problem Solving: Analyze customer problems, identify root causes, and implement appropriate solutions. Collaboration: Work closely with internal teams to resolve issues that require cross-functional support. Product Knowledge: Stay up-to-date on products and services to provide accurate and relevant information. Record Keeping: Maintain clear, detailed records of customer interactions for accurate documentation. Training & Development: Participate in training to improve customer service skills and problem-solving abilities. Process Improvement: Provide valuable feedback to improve service efficiency and customer satisfaction. Expected Key Results: Achieve high customer satisfaction (CSAT) and Net Promoter Scores (NPS). Consistently meet or exceed quality scores and process-specific metrics. Ensure compliance with standard operating procedures (SOPs). Maintain adherence to scheduled hours and operational guidelines. Preferred Educational Qualifications: Graduate Freshers, or Undergraduates with 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is beneficial, especially in a fast-paced, dynamic environment. Competencies & Skills: Communication Skills: Strong English communication skills (both written and verbal). Proficiency in additional European languages is a plus. Customer Service Orientation: Passionate about delivering excellent service and maintaining a calm, composed demeanor, even in challenging situations. Technical Skills: Familiarity with customer service tools, ticketing systems, and CRM software is advantageous. Empathy: Ability to understand customer concerns and respond with patience and care. Adaptability: Flexibility to handle dynamic work environments and changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, as part of a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across various industries including Healthcare, Telecommunications, and Banking. Career Growth: Be part of a team that values professional development and offers continuous learning opportunities. Work Flexibility: Embrace the freedom of a dynamic and flexible work environment. Inclusive Culture: Firstsource is committed to diversity and inclusion, creating a workplace where every employee can thrive.
Associate / Sr Associate - Query Management
Firstsource
Join Firstsource Solutions and Make an Impact in Customer Service! At Firstsource Solutions, we specialize in providing Business Process Management (BPM) services that help clients stay ahead of the curve. We offer transformative solutions that optimize business processes, drive efficiency, and deliver superior outcomes. As trusted partners to over 100 global brands, we work across industries like Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance, with a global presence in the US, UK, Philippines, India, and Mexico. We are currently seeking a Customer Service Associate for the Query Management team. In this role, you will help deliver exceptional service, providing solutions and ensuring satisfaction for clients across multiple regions. Job Title: Associate / Sr Associate Query Management Job Type: Full-Time Grade: H2 Function/Department: Operations Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will play a vital role in responding to customer inquiries, resolving issues, and ensuring a seamless customer experience across multiple channels such as phone, email, and chat. You will be a brand ambassador, helping maintain positive relationships with customers while providing the best service possible. Key Responsibilities: Customer Interaction: Respond promptly to customer inquiries via phone, email, and chat, providing accurate information and resolving issues effectively. Inquiry Resolution: Address customer concerns such as product/service inquiries, billing issues, and general queries, ensuring a smooth and efficient resolution. Empathy & Understanding: Demonstrate empathy when handling customer needs, ensuring every customer feels valued and heard. Proactive Follow-Up: Follow up with clients to confirm that their issues have been fully resolved and they are satisfied with the outcome. Escalation Management: Escalate complex issues to appropriate teams or supervisors for prompt resolution. SLA Adherence: Ensure timely responses and resolutions in accordance with Service Level Agreements (SLAs) and quality standards. Compliance & Confidentiality: Adhere to company policies and ensure customer information is handled according to data protection regulations. Problem-Solving: Analyze customer issues, identify root causes, and provide effective solutions. Cross-functional Collaboration: Work closely with other teams to resolve issues that require support across different functions. Product Knowledge: Stay informed about company products and services to deliver accurate and relevant information. Record-Keeping: Maintain detailed and accurate records of all customer interactions, documenting inquiries and resolutions. Communication: Ensure clear, professional communication with both customers and internal teams. Training & Development: Participate in training sessions to continually enhance your customer service skills and problem-solving capabilities. Feedback for Improvement: Provide valuable feedback on service processes and procedures to help improve overall efficiency and customer satisfaction. Expected Key Results: Customer Satisfaction (CSAT): Achieve high levels of customer satisfaction and Net Promoter Scores (NPS). Adherence to SLAs: Meet or exceed the service standards as outlined by SLAs. Regulatory Compliance: Ensure all customer interactions are in compliance with company policies and data protection regulations. Quality Scores: Consistently meet or exceed quality expectations in all customer service aspects. Process Metrics: Achieve set goals for process-specific performance metrics. Preferred Educational Qualifications: Graduate Freshers or Undergraduates with at least 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is preferred, especially in a fast-paced environment. Competencies & Skills: Communication Skills: Excellent English communication skills, both written and verbal. Proficiency in additional European languages is a plus. Customer Service Orientation: Strong dedication to providing exceptional service, maintaining a calm and composed demeanor in challenging situations. Technical Skills: Familiarity with customer service software, ticketing systems, and CRM tools is beneficial. Empathy: Ability to demonstrate patience and a genuine desire to assist customers. Adaptability: Capable of working in a fast-paced, dynamic environment and adapting to changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, to support a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across multiple industries. Career Growth: Be part of a team that prioritizes continuous learning and career development. Dynamic Environment: Enjoy the opportunity to work in a fast-paced, customer-focused environment that values innovation and improvement. Inclusive Culture: Firstsource fosters a diverse and inclusive workplace where everyone has the chance to thrive and contribute their best.
Dot Net Full Stack With C#
Oracle
About Oracle FSGIU - Finergy: The Finergy division within Oracle FSGIU exclusively focuses on the Banking, Financial Services, and Insurance (BFSI) sector, providing deep domain knowledge and specialized solutions to address complex financial needs. Finergy has expertise in delivering Accelerated Implementations for BFSI clients, with proven methodologies that fast-track the deployment of multi-channel delivery platforms, minimizing IT intervention and reducing time to market. With personalized tools and end-to-end banking solutions, Finergy tailors customer experiences, offering services in areas like trade, treasury, and cash management, and enhancing operational efficiency with integrated dashboards and analytics. Finergy also provides Expert Consulting Services, ensuring that technology aligns seamlessly with business goals from strategy development to solution implementation. Career Level: IC2 (Individual Contributor 2) Job Responsibilities: Develop .Net-based applications for top clients in the Banking and Financial Services sector. Write and optimize SQL queries as part of application development. Conduct analysis, design, development, and testing in the consulting line of business. Collaborate with cross-functional teams to deliver high-quality solutions. Participate in code reviews to ensure adherence to development standards. Identify and troubleshoot application issues and implement solutions as required. Mandatory Skills: 4-7 years of experience with C# and ASP.Net. Strong understanding of software development processes. Proficiency in C# programming. Experience with SQL and optimizing queries. Strong problem-solving skills and attention to detail. Experience with .Net version 6 and above. Preferred Skills: Experience working in the Banking and Financial Services (BFSI) domain is a plus. Familiarity with cloud-based services and modern development practices. Experience in working with Agile methodologies. About Us: At Oracle, we are committed to driving the future of cloud technology, and our solutions empower organizations across industries to address their most complex challenges. The Finergy division is uniquely positioned to offer comprehensive solutions to the Banking, Financial Services, and Insurance (BFSI) sector, helping our customers enhance operational efficiency and streamline service delivery. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans status, or any other characteristic protected by law.
Senior Analyst - Fusion Hcm Technical Consultant
Oracle
Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.
Analyst / Associate Finance Controller
Falconx
FalconX is a pioneering team of operators, investors, and builders dedicated to redefining institutional access to the cryptocurrency markets. Sitting at the nexus of traditional finance and cutting-edge technology, FalconX tackles the industry's biggest challenges. The digital asset space is complex and fragmented, offering limited products and services that cater to the sophisticated trading strategies and liquidity requirements common in conventional financial markets. FalconX delivers a comprehensive, all-in-one solution for institutional clients supporting their digital asset strategies from inception to scale. Acting as the connective tissue for the ecosystem, we empower clients to seamlessly navigate the ever-evolving crypto landscape. Role: Analyst/Associate - Finance Experience: 3-8 Years Qualification: Chartered Accountant (CA) or CPA Key Responsibilities Accounting & Financial Reporting Execute day-to-day accounting, bookkeeping, and reporting as per relevant GAAP standards (US GAAP, IndAS, IFRS). Prepare and review monthly, quarterly, and annual financial statements for both standalone and consolidated entities. Assist in handling complex technical accounting matters including Revenue Recognition, Consolidation, Stock Options, Business Combinations, MTM accounting, and more. Legal Entity Management Manage jurisdiction-specific accounting, reporting, and compliance for assigned legal entities. Monitor and settle inter-company balances, and oversee transfer pricing arrangements. Operations & Reconciliation Develop an in-depth understanding of FalconX s trading and settlement processes. Support the Trade Operations & Settlements team by performing daily, weekly, and monthly reconciliations and attestation procedures. Process & Control Framework Assist in establishing and improving internal processes, policies, procedures, and control frameworks. Collaborate with external auditors, the audit committee, and other internal/external stakeholders during audits and reviews. ERP & Systems Expertise Leverage hands-on knowledge of ERP systems (such as NetSuite, Oracle, SAP), ensuring system integrity and efficiency across finance and reporting processes. What Success Looks Like Build robust in-house accounting and reporting capabilities to support FalconX s growth. Streamline finance processes to ensure real-time, accurate financial information for stakeholders. Effectively manage legal entities across jurisdictions, ensuring all regulatory, statutory, tax, and management reporting is timely and compliant. Collaborate closely with trading and trade operations teams, proactively aligning financial processes with business dynamics. Grow into a Subject Matter Expert (SME) in financial, regulatory, and operational aspects of crypto trading and digital assets. Balance multiple responsibilities, adapting to new challenges while maintaining high-quality outcomes. Required Qualifications & Skills Professional Degree: Chartered Accountant (CA) or CPA (mandatory). Experience: 3-8 years in relevant industries Banking, Broker-Dealer, Trading, or FinTech. Legal Entity Management: Proven experience handling end-to-end deliverables of legal entities, including transfer pricing arrangements. Expertise in IFRS, US GAAP reporting standards, with practical experience applying these standards. Proficiency in ERP systems (NetSuite, Oracle, SAP) and MS Excel Finance. Strong understanding of E2E trade flow, including settlements and market-making processes. Excellent analytical and problem-solving skills, coupled with attention to detail and strong communication abilities (written and verbal). Enthusiastic self-starter with the ability to multi-task, prioritize, and deliver under pressure. Keen interest in FinTech, blockchain, and digital assets, with a passion for continuous learning and cross-functional collaboration. Opportunity to work at the cutting edge of finance and technology, shaping the future of institutional crypto markets. Collaborate with a high-performing, global team of experts from top-tier financial institutions and technology firms. Be part of a fast-paced, high-growth environment, where innovation and agility are celebrated. Qualification : Professional Degree: Chartered Accountant (CA) or CPA (mandatory)
Technical Product Manager
Falconx
At FalconX, we are a trailblazing team of operators, investors, and builders dedicated to transforming institutional access to the cryptocurrency markets. Positioned at the crossroads of traditional finance and cutting-edge technology, FalconX seeks to solve the industry's biggest challenges. The digital asset market can often feel complex and fragmented, with limited products and services that support the advanced trading strategies, structures, and liquidity found in traditional financial markets. That s where we come in. As a comprehensive solution for all digital asset strategies, FalconX acts as the connective tissue, guiding clients through the fast-paced, ever-evolving crypto landscape. Position: Technical Product Manager We re on the hunt for a Technical Product Manager to focus on the technical and tactical aspects of our electronic trading platform Midas. As a key player on the team, you ll collaborate with internal teams to build and maintain scalable, robust, and high-performing solutions tailored for institutional customers. The scope of this role includes everything from routing, trading system infrastructure, and performance monitoring to enhancing client experience and overseeing the entire trade lifecycle. What You'll Do: Drive OKRs & Execution Lead the execution of technical designs and builds by driving Objectives and Key Results (OKRs) to ensure impactful work for the team. Write PRDs for Technical Improvements Own the process of writing Product Requirement Documents (PRDs) for technical improvements at both the infrastructure and application layers of the electronic trading platform. Cross-Functional Collaboration Partner closely with Engineering, Partnerships, Operations, and Compliance teams to gather and define all necessary requirements for successful product launches/releases. Enhance Liquidity Provider Program Build tools to monitor, track, and report liquidity status, identifying and addressing any potential gaps in the liquidity provider program. Develop Testing Frameworks Design and implement testing frameworks, create test cases, and ensure high-quality releases for individual product releases. Trading Data & Metrics Tracking Build tools to track and report trading data and success metrics, ensuring that product releases are delivering measurable impact. What You Need to Bring: 3+ Years Experience in API Development Proven experience in technical product management, with a strong focus on API development and management. 2+ Years in Brokerage, Market-Making, or Institutional Trading Experience working within brokerage, market-making, or institutional trading environments. Hands-on Coding Skills Proficiency in coding using programming languages like Python, Java, Golang, or C++ is a must. Understanding of Market Microstructures Deep understanding of market microstructures and familiarity with low-latency trading principles. Background in Sell-Side or Buy-Side Institutions Experience working at a sell-side or buy-side institution is essential to this role. Experience in Digital Assets (Bonus) Previous experience in the digital asset space is a significant bonus. Joining FalconX means becoming part of an innovative, forward-thinking team that s helping shape the future of digital asset trading. We re not just about technology we re about building the future of finance and providing our clients with the tools they need to succeed in a rapidly evolving market. If you're ready to work at the intersection of finance and blockchain technology, and drive impactful change in the crypto space, this is the role for you.
Sap Sales & Procurement Analyst
Arm Limited
SAP S/4 HANA Sales & Procurement Support Specialist Company Arm Location Bengaluru, India Job Overview This role is based in Arm s Bengaluru office, operating on a 16x5 shift pattern with on-call responsibilities on a rotational basis. The initial focus will be on specialist end-user support and resolving issues related to SAP S/4 HANA Sales, Sourcing & Procurement, and Logistics General & Execution solutions. Over time, the role will evolve into a DevOps structure, including design, development, project participation, and ongoing service maintenance. Candidates should hold at least a B.Tech or higher degree in Computer Science, Software Engineering, or a related field, and have at least 3 years of experience in a similar role within a global organisation. A minimum of 1 year must include hands-on experience with SAP S/4 HANA solutions. Required Skills and Experience Experience providing L2 and L3 support for SAP S/4 HANA systems. Proven track record in operational support, including Incident, Request, Change, and Problem Management aligned with ITIL standards. At least one S/4 HANA implementation as a Sales consultant, with strong understanding of integration across other SAP modules. Deep experience with SAP S/4 HANA Sales, Sourcing & Procurement, and SAP Variant Configuration (LO-VC). Hands-on experience with SAP FIORI and S/4 HANA Embedded Analytics. Knowledge of SAP Entitlement Management System (EMS). Experience integrating S/4 HANA with EMS using SAP Cloud Platform (CPI) and/or other middleware platforms. Knowledge of SAP Revenue Accounting and Reporting (RAR), SAP Global Trade System (GTS), and SAP Ariba. Excellent communication, teamwork, and analytical skills. Nice-To-Have Skills and Experience Certifications in SAP S/4 HANA. Familiarity with Salesforce, ServiceNow, and other web-based technologies. Experience working in the semiconductor industry or other engineering-focused organisations. Comfortable working with development practices such as Waterfall and Agile. Experience working in a global, diverse, and multicultural environment. What Arm Offers Arm is committed to global talent acquisition and offers an attractive relocation package. With offices worldwide, Arm is a diverse organisation of dedicated, creative, and hardworking engineers. By fostering a dynamic, inclusive, meritocratic, and open workplace, Arm empowers every team member to grow, succeed, and make a meaningful contribution to the company's global success. #LI-KR2
Service Sales Engineer
Abb India
Job Title: Service Sales Engineer South India Location: Bangalore, India Business Area: Robotics & Discrete Automation Reporting to: Manager - Automation Academy & Application Work Model: Hybrid (#Li_hybrid) About ABB At ABB, we are committed to addressing global challenges by combining cutting-edge technology with a strong focus on care, courage, curiosity, and collaboration. Diversity, inclusion, and equal opportunity are at the core of our values, empowering us to create sustainable solutions for a better future. Your Key Responsibilities In this role, you will play a crucial part in service sales activities, delivering key business processes and programs for ABB s Robotics & Discrete Automation division. Your primary focus will be to drive service sales growth and customer engagement. Service Sales: Promote and sell services such as spare parts, training, AMC (Annual Maintenance Contracts), and installation audits to end-users. Develop competitive offers aligned with market trends and customer needs. Installed Base Penetration: Identify opportunities within existing installed base (IB) and drive sales of upgrades, retrofits, and value-added solutions. Collaborate with relevant teams to align with channel strategy and pricing. Lead Generation: Identify and develop new market opportunities by leveraging market insights and ABB s service portfolio. Act as a brand ambassador during marketing campaigns, trade fairs, exhibitions, and customer meetings. Account Management: Develop and implement strategies to strengthen B&R brand visibility within key accounts, aiming to establish B&R as a preferred brand. Customer Satisfaction: Monitor end-user satisfaction and ensure prompt issue resolution by coordinating with OEM, Support, and Service teams. Escalate complex cases when required to ensure customer satisfaction. Market Insights: Track CAPEX investments in end-user markets and ensure relevant updates are shared with the OEM and PFA teams. Business Acumen: Maintain a strong understanding of customer business drivers, industry trends, competitive landscape, and economic factors. Collaborate across ABB business units to enhance overall ABB brand value. Qualifications & Experience Education: Bachelor s Degree in Electrical, Electronics, Instrumentation, or Mechatronics from a recognized university. Experience: 2-4 years of relevant sales experience within the Indian business environment, preferably in a multinational company. Prior work experience with B&R or competitor automation systems such as PLCs, motors, drives, motion control, and robotic systems is essential. Knowledge of mechatronics systems like Linear Transport Systems, Vision Systems, and Robots is an added advantage. Experience in serving industrial and utility sectors is preferred. Languages: Fluent in English (speaking, listening, reading, and writing). Travel Requirement: Willingness to travel up to 60% across South India. As a global leader in industrial automation, ABB s B&R division develops and delivers cutting-edge technology for machine and factory automation. Our culture of innovation and excellence ensures we consistently exceed customer expectations. At ABB, we value and celebrate diverse backgrounds and perspectives. Together, we shape a more sustainable and efficient future. Important Notice ABB never requests payment from candidates at any stage of the recruitment process. All our open positions are published on our official careers portal. Please be cautious of any recruitment fraud and avoid making payments to individuals or entities claiming to represent ABB. Qualification : Bachelors Degree in Electrical, Electronics, Instrumentation, or Mechatronics from a recognized university.
Capital Markets Operations New Associate
Accenture India
Job Title: Capital Markets Operations New Associate Skill Required: Asset Management Asset Data Management Qualifications: Any Graduation Experience: 0 1 Year About Accenture Accenture is a leading global professional services company with expertise in digital, cloud, and security. With unmatched experience and specialized skills spanning over 40 industries, we offer Strategy & Consulting, Technology, Operations, and Accenture Song. Our vast network of 699,000 professionals delivers innovative solutions to clients in more than 120 countries, harnessing technology and human ingenuity to drive transformation. Learn more at www.accenture.com. About the Role As part of Applied Technology & Operations for Markets (ATOM), you will work on a multi-client processing service platform that enables trading and treasury entities to optimize operations. ATOM BPaaS utilizes cloud-hosted architectures to provide integrated IT and business process management services, ensuring efficiency and seamless trade processing. You will be part of the Investment Banking team, specializing in securities trading, equity issuance, and capital fundraising. Your primary focus will be Asset Data Management, where you will define and implement data management solutions to capture, validate, and enhance asset performance, including plant and equipment data, bill of materials, and maintenance plans. Key Responsibilities Solve routine problems using established guidelines and precedents. Collaborate primarily within your team and with direct supervisors. Follow detailed instructions for new assignments and moderate guidance for daily tasks. Contribute as an individual team member within a well-defined scope of work. Be prepared to work in rotational shifts as required. What We re Looking For Strong problem-solving skills Ability to meet deadlines Commitment to quality in execution Join us and be part of a team that transforms the financial landscape with cutting-edge technology and data-driven solutions! Qualification : Any Graduation
Senior Solutions Architect
Mongodb
About MongoDB MongoDB empowers innovators to create, transform, and revolutionize industries by harnessing the power of software and data. We enable organizations of all sizes to build, scale, and manage modern applications by modernizing legacy systems, fostering innovation, and integrating AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With Atlas, customers can build anywhere on the edge, on-premises, or across multiple cloud providers. With a global presence and over 175,000 developers joining MongoDB monthly, industry leaders such as Samsung and Toyota rely on us to develop next-generation, AI-driven applications. Role Overview We are seeking passionate and skilled technologists to join our Pre-Sales organization, ensuring that our growth is strategically aligned with our platform s capabilities and our customers needs. As a Pre-Sales Solution Architect, you will guide customers in designing and implementing reliable, scalable systems using MongoDB s data platform. Our team consists of experienced software architects, entrepreneurs, and developers who take direct responsibility for customer success from software design to deployment and operations. You will collaborate closely with our sales team, playing a key role in securing deals and driving business growth. As a trusted advisor, you will work with a diverse range of clients, from startups to large enterprise IT organizations. If you d like to learn more about the role, explore the experiences of Veronica Tudor, Matt Kalan, and Winston Vargo on our Life at MongoDB blog. This role is based in our Bengaluru office as part of our hybrid working model. Ideal Candidate Profile Required Qualifications: 10+ years of professional experience, including a strong background in software development. 3+ years of pre-sales experience with enterprise software solutions. Proficiency in at least two modern scripting or programming languages (e.g., Python, Node.js, SQL, C/C++, Java, C#). Hands-on experience with scalable and highly available distributed systems. Willingness to travel within the region, including international travel as needed. Preferred Qualifications: Experience selling databases or deploying applications with major cloud providers (AWS, Google Cloud, Azure). Familiarity with database programming and data modeling best practices. Key Responsibilities Design systems, applications, and infrastructure to support large-scale software development projects using MongoDB. Provide technical guidance on architectures, patterns, and best practices for leveraging MongoDB effectively. Support the sales team with technical discovery, demonstrations, proof of value, presentations, system sizing, and documentation of technical decision criteria. Translate technical concepts into business value for stakeholders, including executives and decision-makers. Act as a liaison between customers and MongoDB s Product Management team, providing field insights and feedback. Represent MongoDB at industry events, trade shows, and account-based marketing initiatives to drive demand. Mentor and support other pre-sales team members, sharing knowledge and best practices. Demonstrate situational awareness and adaptability in dynamic team environments. Learning & Development Opportunities Gain in-depth knowledge of MongoDB s rapidly evolving product suite, including: Core Database Server Atlas (fully managed cloud database service) Atlas Data Lake, Atlas Full-Text Search, Realm (Mobile Database), Charts Developer Tools & Connectors (Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark) Expand expertise in complementary technologies such as Apache Kafka and Kubernetes. Learn and apply modern architecture methodologies, including microservices, event-driven architectures, DevOps, and cloud security. Develop and refine sales techniques, including presentations, demonstrations, whiteboarding, discovery, and objection handling. Gain exposure to a diverse range of industries and real-world use cases. Culture & Benefits At MongoDB, we prioritize the personal and professional growth of our employees by fostering a supportive and enriching work environment. From employee affinity groups and fertility assistance to a generous parental leave policy, we are committed to the well-being of our team members at every stage of their journey. Learn more about life at MongoDB and join us in making a meaningful impact on the world. MongoDB is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations for individuals with disabilities throughout the application and interview process. If you require accommodations, please inform your recruiter.
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