Training AND Mentoring Jobs in Bengaluru

Medical Review Physician 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a detail-oriented and experienced Medical Review Physician to join our pharmacovigilance team in Bangalore. In this role, you will be responsible for the medical evaluation of individual case safety reports (ICSRs) across multiple data sources and therapeutic areas, ensuring compliance with global regulatory standards and internal quality benchmarks. Key Responsibilities Medical Review & Safety Assessment Perform medical review of both serious and non-serious ICSRs, with a focus on seriousness, expectedness, causality, and narrative quality. Review ICSRs originating from multiple sources: spontaneous reports, literature, regulatory authorities, solicited sources, and clinical trials. Evaluate and verify the selection of adverse events from source documents, assign appropriate MedDRA codes, assess product labelling, and review narratives for accuracy and completeness. Support triage activities and determine seriousness and relatedness across assigned products. Product & Process Expertise Maintain up-to-date knowledge of product portfolios and safety profiles across therapeutic areas, including Oncology, Respiratory, Immunology, Neuroscience, and Rare Diseases. Ensure timely completion of all medical review activities in line with regulatory timelines and service level agreements (SLAs). Contribute to process improvement initiatives, including implementation of quality control checks and feedback mechanisms. Collaboration & Training Provide expert medical guidance to case processors, data entry associates, and quality reviewers to address queries and discrepancies. Mentor and train team members in GVP concepts, case processing standards, and disease-specific medical knowledge. Collaborate with internal functional teams and client therapeutic groups to resolve case-related issues efficiently. Compliance & Quality Stay updated with ICH-GCP, GVP modules, 21 CFR, and other relevant regulatory guidelines. Deliver consistent, high-quality output while ensuring compliance with client-specific conventions and global safety standards. Take on additional tasks as assigned by the team lead/manager, adapting to shifting business priorities when necessary. Candidate Profile Education: MBBS or MD is required. Experience: 2 4 years of hands-on experience as a Medical Reviewer for ICSRs. Regulatory Knowledge: Strong understanding of ICH-GCP, Good Pharmacovigilance Practices (GVP), 21 CFR, and other international regulatory requirements. Technical Skills: Proficient in MS Office Suite (Outlook, Excel, Word, PowerPoint). Soft Skills: Excellent analytical, communication, and mentoring skills; ability to work independently and as part of a cross-functional team. Be part of a high-impact team contributing to global drug safety. Collaborate across a wide range of therapeutic areas and product portfolios. Develop and grow within a supportive, knowledge-driven work environment. Engage in continuous learning and professional development in a critical area of healthcare. Qualification : MBBS or MD is required

Lead/Associate Manager Case Processing 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a dynamic and experienced Lead/Associate Manager Case Processing to join our Pharmacovigilance team in Bengaluru. This role requires deep domain knowledge, leadership capability, and hands-on experience in handling Individual Case Safety Reports (ICSRs) across various sources. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with global regulatory requirements, and mentoring a team of case processors. Key Responsibilities Operational Oversight Oversee and ensure the timely processing of ICSRs in accordance with SLA/KPI metrics. Allocate tasks effectively across the team to meet project deliverables and workload requirements. Proactively monitor team performance and work closely with team members to resolve operational or domain-related challenges. Risk & Issue Management Identify, escalate, and mitigate risks related to deliverables, compliance, or resourcing. Serve as a point of contact for internal stakeholders and clients regarding operational queries or escalations. Team Leadership & Performance Management Conduct regular performance evaluations, provide constructive feedback, and support career development of team members. Guide and mentor the team and Subject Matter Experts (SMEs) in ICSR processes, compliance standards, and MedDRA coding. Support functional capability development within the team and leadership pipeline. Training & Quality Assurance Conduct process and project-specific training as needed to ensure team competence and readiness. Ensure adherence to quality standards by contributing to quality system documentation, SOPs, and procedural updates. Provide feedback and suggestions to strengthen client/internal workflows and ensure continuous improvement. Process Improvement & Strategic Contribution Suggest and implement process enhancements to improve efficiency, accuracy, and compliance. Contribute to the development of scalable and sustainable pharmacovigilance processes. Collaborate cross-functionally to support strategic goals and business growth initiatives. Required Experience & Knowledge In-depth understanding of ICH-GCP, GVP modules, 21 CFR, and relevant global regulatory requirements. Proven expertise in managing high-volume ICSR workloads, including serious, non-serious, and potentially serious reports. Experience processing ICSRs from diverse sources: spontaneous, literature, solicited, regulatory authorities, and clinical trials. Exposure to therapeutic areas such as rare diseases and oncology is highly desirable. Experience in literature screening and review would be an added advantage. Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint). Candidate Profile Education: Master s degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements. Experience: 10 12 years of relevant experience in pharmacovigilance, case processing, or related functions. Strong leadership skills with a proven ability to train, mentor, and manage cross-functional teams. Demonstrated ability to allocate resources, manage competing priorities, and maintain high-quality standards. Proactive, process-driven mindset with a commitment to continuous improvement and regulatory compliance. Work with a global leader in drug safety and pharmacovigilance services. Lead high-performing teams and contribute to the delivery of impactful healthcare solutions. Be part of a collaborative environment that values innovation, learning, and operational excellence. Apply now to lead meaningful work that impacts patient safety around the world. Qualification : Masters degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements

Director Account Management Location: Bengaluru Work Type: Full-Time About Intugine Behind the scenes, these items journey through a global network of complex supply chains and that s where Intugine comes in. We are a leading supply chain visibility platform trusted by 75+ global enterprises including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and more. By enabling real-time, multimodal visibility (across air, land, sea, and rail), we help brands eliminate inefficiencies, cut logistics costs, and deliver on time, every time. As a proud technology partner to the Government of India s National Logistics Policy, we integrate with systems like FASTag, Port Community System, and FOIS, bringing deeper insights and intelligence to modern logistics. About the Role We re looking for a Director Account Management to join our senior leadership team and take ownership of our enterprise customer relationships. In this role, you ll lead the Account Management and Customer Success function, responsible for driving customer value, growth, renewals, and satisfaction. You ll be the voice of the customer internally, while acting as a strategic consultant and trusted partner to top executives across our client portfolio. This is a high-impact leadership role that blends strategic thinking, team leadership, and customer-centric execution. Key Responsibilities Portfolio Growth: Drive expansion and retention through cross-selling and up-selling across Intugine s product suite. Team Leadership: Manage, mentor, and grow a team of high-performing account managers. Identify training needs and set performance goals. Strategic Relationships: Build and maintain strong relationships with key enterprise clients, especially at the CXO level. Customer Success Strategy: Develop and implement frameworks to ensure customer satisfaction, adoption, and long-term value realization. P&L Ownership: Own and manage the P&L for the enterprise account portfolio. Renewals & Retention: Lead the renewal strategy and exceed retention goals through proactive engagement and value delivery. QBRs & CSAT: Conduct regular QBRs, track satisfaction (CSAT), and resolve escalations in partnership with delivery and technical teams. Executive Communication: Communicate effectively with client stakeholders across levels; act as a strategic advisor on business and operational challenges. Account Mining: Identify new revenue opportunities by unlocking additional stakeholders and business units within existing accounts. Goal Setting & Cross-Functional Alignment: Collaborate with internal teams including sales, product, and delivery to align goals and drive customer outcomes. Coaching & Mentoring: Develop direct reports through regular feedback, coaching, and leadership development. 8+ years of experience in Account Management, Customer Success, or Enterprise Sales 4+ years of leadership experience managing high-performing teams Proven success in growing strategic accounts and delivering long-term value Strong background in B2B SaaS; experience in logistics or supply chain tech is a strong advantage Experience navigating complex sales cycles and executive-level conversations Excellent communication, stakeholder management, and problem-solving skills Self-starter mindset; thrives in a fast-paced, evolving business environment At Intugine, you won t just manage accounts you'll build real partnerships that shape the future of global logistics. As part of our leadership team, you'll have the autonomy, support, and vision to make an impact that lasts. Perks & Benefits: Employee Stock Options Grow with us and share in our success Comprehensive Health Cover Your well-being is our priority Personal Development Budget We invest in your growth Flexible Working Hours Work when you're at your best Generous Parental Leave Family first Equal Pay Policy Transparent and fair compensation Education Assistance For your continuous learning journey Autonomy & Ownership Run your show with full support Life Skills Training Tax planning, mental wellness, and more Company Outings & Paid Time Off Recharge and reconnect

Quality Leader Location: Bangalore Experience: 8 12 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline Job Summary We are looking for an experienced Quality Leader to drive software and process quality across embedded systems projects, with a focus on ASPICE, CMMI, and Functional Safety standards. The ideal candidate will have deep expertise in quality systems, metrics-driven process evaluation, and project lifecycle management. This role is instrumental in ensuring that project deliverables meet the highest standards of quality, safety, and compliance especially within the automotive domain. Key Responsibilities Process Monitoring & Compliance Ensure adherence to defined processes (ASPICE 3.1/4.0, CMMI, ISO standards) across multiple projects. Identify and report non-compliance issues and drive corrective/preventive actions (CAPA). Conduct process audits and facilitate project quality gate reviews. Data Collection & Metrics Analysis Collect project and process data to derive key quality metrics (e.g., defect density, review efficiency, process compliance scores). Perform root cause analysis (RCA) for quality issues and implement improvement actions. Tool and System Oversight Manage configuration management systems and defect/issue tracking tools. Work closely with development and testing teams to ensure tool usage aligns with defined processes. Process Definition & Improvement Define, maintain, and continuously improve the organization s Quality Management System (QMS). Contribute to functional safety and cybersecurity process definition (e.g., ISO 26262, ISO 21434). Promote a culture of quality and continuous improvement through training, mentoring, and awareness programs. Required Skills & Experience 8 12 years of experience in quality assurance or process management in embedded software projects. In-depth knowledge of ASPICE (3.1/4.0), CMMI, and SDLC models such as V-Model, Agile/Scrum. Experience with software quality metrics, root cause analysis, and CAPA processes. Familiarity with defect tracking and configuration management tools (e.g., Jira, IBM Rational, Git, SVN). Understanding of software quality factors, process audits, and measurement techniques. Exposure to Functional Safety (ISO 26262) and QMS process definition. Working knowledge of at least one programming language (C, C++, Python, etc.) to understand software deliverables from a quality perspective. Preferred / Added Advantage Experience in the automotive domain, including compliance with industry-specific safety and cybersecurity standards. Involvement in certification or appraisal processes (e.g., ASPICE assessments, CMMI appraisals). Knowledge of ISO 21434 (Automotive Cybersecurity). Lead quality transformation initiatives across cutting-edge embedded projects. Collaborate with top-tier automotive and industrial clients. Play a strategic role in shaping process excellence and organizational quality culture. Competitive compensation and a platform for professional growth. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline

Job Title: General Manager Market Research Location: Bangalore Employment Type: Full-Time About the Role We are seeking a motivated, self-driven leader with a strong technical background and a passion for market research to join our Sector Research team. This is a senior role focused on driving high-quality market research across diverse sectors including FinTech, SaaS, FoodTech, Cybersecurity, Healthcare, and more. This position involves managing and mentoring a team of subject matter experts while leading the research strategy and process improvements. Note: This role is specifically for candidates with a market research or related background. It is not suitable for Investment Analysts, Associates, CAs, CFAs, or Finance Executives. Key Responsibilities Lead Sector Research Oversee multiple market research projects across sectors such as FinTech, SaaS, FoodTech, etc. Guide and mentor a team of researchers, ensuring high-quality, insightful research outputs. Define strategic direction for sector research and ensure alignment with business goals. Process Ownership & Team Management Take complete ownership of research processes within the department. Identify and resolve project bottlenecks to meet deadlines and quality standards. Organize and facilitate training programs to upskill team members as needed. Provide ongoing mentorship and constructive feedback to foster continuous improvement. Collaborate with senior stakeholders to review project status and implement course corrections. Department Blueprint & Strategy Design foundational building blocks and operational blueprints for the research department. Gather inputs from peers and secure buy-in from senior management. Develop a prioritized roadmap of actionable projects to drive impact and efficiency. Implementation & Optimization Build scalable and efficient research processes, with an emphasis on accuracy and automation. Define and track KPIs to measure project and team performance. Address team queries and integrate solutions into Standard Operating Procedures (SOPs). Monitoring & Continuous Improvement Establish protocols and MIS reports to monitor departmental health and project progress. Escalate any non-compliance or quality concerns promptly. Identify opportunities for new projects and process enhancements based on data insights. Continuously refine the department blueprint and processes to optimize outcomes. Requirements Graduated from a Tier 1 institute with top-notch academic credentials. 5+ years of experience in market research, business strategy, consulting, or related fields. Strong analytical and problem-solving skills; ability to apply first-principles thinking. Proven leadership skills with a passion for mentoring and developing team members. Collaborative mindset with the ability to work across departments. Results-driven, with a high level of ownership and commitment to excellence. Strong decision-making skills grounded in logical reasoning and openness to feedback. What You Can Expect at Tracxn A meritocracy-driven and candid culture with zero politics. Collaborative environment with intellectually curious colleagues. Fast-paced learning with continuous mentorship to help you reach your full potential. Qualification : Graduated from a Tier 1 institute with top-notch academic credentials

Job Title: Senior Data Business Partner Location: Bengaluru Department: Data & Analytics Experience: Senior-level Company: OSB India (Offshore subsidiary of OSB Group) About OSB India: OSB India (OSBI) is a wholly owned offshore subsidiary of OSB Group, a leading UK financial services provider. Established in 2004, OSBI delivers exceptional customer support and operational services to the Group s UK brands. Known for driving process excellence, innovation, and functional efficiencies, OSBI is a key strategic arm supporting the Group s long-term goals. Role Overview: We are looking for a Senior Data Business Partner to bridge the gap between business and data analytics. In this role, you will collaborate with business leaders to identify analytical needs, design data-driven solutions, and drive adoption of data across the organization. This is a high-impact role requiring strong analytical acumen, stakeholder management skills, and a passion for delivering insights that support strategic decision-making. Key Responsibilities: Build trusted relationships with business stakeholders to understand their data needs and priorities. Collaborate cross-functionally to translate complex business challenges into data solutions. Lead in-depth analysis using market-standard algorithms and modelling techniques. Ensure adherence to Data Governance standards, policies, and controls. Deliver timely, accurate, and well-documented data content and insights. Advise on analytics delivery planning across projects and business functions. Enable self-service analytics by training business users on available tools and platforms. Advocate and implement innovations in AI, Machine Learning, and data analytics. Partner with Data Engineering and Architecture teams, ensuring adherence to technical standards and best practices. Present findings and strategic insights to senior management and governance forums. Mentor team members on analytical approaches and best practices. Promote a culture of continuous improvement, innovation, and high-quality data usage. Champion the use of central data repositories, relational models, and the Data Warehouse to deliver consistent and reliable BI outputs. Identify risks related to data or projects and escalate when necessary. Support internal training efforts to improve data literacy across departments. Ensure compliance with Risk Management and Data Governance policies. Stay current on industry trends, tools, and technologies to enhance analytics capability. Candidate Profile: Qualifications: Bachelor s or Master s degree in Data Science, Computer Science, Business Analytics, Statistics, or a related field. Certifications in data analytics, data science, or relevant tools/platforms are a plus. Experience: 6+ years in a business-facing data analytics role, ideally within financial services or technology. Strong experience in data analysis, modelling, and data storytelling. Proven ability to work with senior business stakeholders and executive teams. Experience in mentoring and leading analytics professionals. Demonstrated expertise in translating business needs into actionable insights. Technical Skills: Proficiency in tools such as Power BI, Tableau, SQL, Python/R, or Excel for data analysis. Familiarity with data warehousing, ETL processes, and relational databases. Understanding of data governance, risk, and compliance frameworks. Exposure to AI/ML applications in business contexts is a strong advantage. Behavioral Competencies: Excellent communication and presentation skills. Strong business acumen with the ability to drive value from data. Strategic thinking with a problem-solving mindset. Collaborative, adaptable, and proactive. At OSBI, we believe in empowering individuals to grow both personally and professionally. Whether you re early in your career or a seasoned expert, we provide an inclusive and supportive environment to help you thrive. Be a part of a connected organization where your contributions make a difference and your career is a journey, not a destination. Qualification : Bachelors or Masters degree in Data Science, Computer Science, Business Analytics, Statistics, or a related field

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Director Data Management (Data Migration & Automation) Location: Bangalore, India About MaxVal Founded in 2004, MaxVal is a pioneer in IP services focused on efficiency, cost-effectiveness, and continuous improvement driven by metrics-based processes. Our technology-driven IP solutions serve over 600 clients globally. With a talented team of 725+ IP and tech experts, MaxVal continuously innovates to deliver exceptional customer and employee success. Job Summary MaxVal is looking for an experienced and visionary Director of Data Migration and Automation to lead our data migration initiatives. You will oversee migrating data from various IP solutions to our software platform, ensuring accuracy, integrity, and efficiency through automation. This leadership role requires strategic thinking, strong domain expertise in Intellectual Property, and the ability to inspire and guide a team of specialists. Key Responsibilities Team Leadership & Management Lead, mentor, and empower a team of Data Migration specialists, ensuring resources and guidance for successful project delivery. Cultivate a collaborative, client-centric culture within the team. Data Mapping & Transformation Design comprehensive data mapping and transformation plans aligning external IP data with MaxVal s platform. Maintain data integrity and consistency throughout migration. Competitor Data Analysis Analyze competitor IP data structures and models to inform effective migration strategies. Automation System Development Architect and develop automation solutions to streamline migration workflows, including data mapping and transformation. Create processes and scripts to automate repetitive tasks and enhance efficiency. IP Domain Expertise Utilize deep knowledge of IP data types (patents, trademarks, copyrights, legal entities). Collaborate with legal experts to ensure precise migration of IP information. Technical Integration & Customization Partner with technical teams to embed automation into migration workflows. Customize automation tools to accommodate unique IP and legacy system requirements. Quality Assurance & Testing Define QA protocols specific to IP data migration. Conduct thorough testing to validate data accuracy and completeness. Stakeholder Engagement Interface with clients to understand migration needs and challenges. Offer expert recommendations to achieve successful migration aligned with client goals. Continuous Learning & Innovation Stay abreast of industry trends, best practices, and emerging technologies in data migration and automation. Drive continuous improvements in automation and migration efficiency. Cross-Functional Collaboration Work closely with product, engineering, and client-facing teams to ensure migration success and contribute to product enhancements. Documentation & Knowledge Sharing Maintain detailed documentation of migration processes and automation workflows. Lead workshops and training to disseminate best practices internally and to clients. Requirements Experience: 15+ years leading data migration projects in software implementations. 10+ years in leadership roles managing and mentoring teams. Expertise: Strong knowledge of data migration methodologies, tools, and best practices. Familiarity with automation tools, database management, and data integration platforms. Deep understanding of the Intellectual Property domain is highly preferred. Skills: Strategic leadership with excellent communication and stakeholder management skills. Ability to drive innovation and build scalable automation solutions.

SAP Delivery Manager Location: Bangalore Experience: 10 12 Years Employment Type: Full-time About Fingent At Fingent, we believe technology has the power to transform lives those who use it, build it, and benefit from it. We create software that is elegant, functional, and impactful, helping organizations solve complex challenges. We nurture a culture where talented individuals thrive and grow, bringing the best to themselves, their peers, and their clients. Role Overview We are looking for an experienced SAP Delivery Manager to lead and drive SAP S/4HANA implementation and migration projects. This leadership role requires deep technical expertise, outstanding communication skills, and strong experience managing delivery teams and enterprise clients. Key Responsibilities Lead end-to-end delivery of SAP projects, from scope definition to successful deployment. Provide architectural guidance to align SAP solutions with client business goals. Translate customer needs into technical specifications and functional solutions. Guide and support engineering teams during configuration, development, and deployment. Oversee resource allocation, team onboarding, and performance monitoring. Collaborate with stakeholders and executive teams to ensure transparency and alignment. Facilitate agile ceremonies including sprint planning, reviews, and retrospectives. Ensure high technical integrity and quality standards across SAP solutions. Manage project risks and ensure timely issue resolution. Provide mentorship and structured growth opportunities to team members. Maintain up-to-date documentation, project reports, and executive briefings. Required Skills and Experience 10 12 years of experience in SAP S/4HANA solution consulting, delivery, or systems integration. In-depth knowledge of SAP modules: FICO, MM, PP, SD, PLM, and APO. Strong ABAP development skills and expertise with interface technologies (Web Services, REST APIs, Java connectors). Solid understanding of SAP best practices and security concepts. Proven experience in SAP S/4HANA migration and greenfield/brownfield projects. Experience delivering technical demos and presenting to executive stakeholders. Exceptional communication, leadership, and team management skills. Ability to anticipate project risks and proactively mitigate them. Experience in mentoring, training, and upskilling technical teams. Preferred Traits Strategic thinker with attention to detail and strong problem-solving abilities. Strong interpersonal skills with a collaborative and inclusive mindset. Passion for innovation and continuous improvement.

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Position: Web Engineer III Job Overview: We are seeking an experienced Web Engineer to join our team. In this role, you will be responsible for translating requirements into design and development, including unit testing, bug fixing, performance tuning, and deployment. The ideal candidate will have strong full-stack development experience and excellent teamwork skills to collaborate with onsite counterparts. Key Responsibilities: Translate project requirements into detailed designs and development tasks, ensuring alignment with project goals. Perform unit testing, bug fixing, and application tuning to ensure high-quality deliverables. Collaborate with relevant stakeholders to estimate work based on documentation and discussions, adhering to project timelines. Provide technical leadership and mentoring to junior developers as needed. Work as part of a team, maintaining good communication and soft skills, whether working independently or with a group. Participate in deployment activities and post-deployment support. Required Skills & Experience: 5-8 years of hands-on experience in Full Stack Java development. Strong proficiency in Core Java, especially with Java Collections. Experience working with n-tier web architecture, including frameworks like Angular 6+ and Servlets. Familiarity with JavaScript for testing, troubleshooting, and debugging. Solid understanding of web technologies like HTML, XML, and CSS. Experience with Unix/Linux platforms and Oracle SQL & PL/SQL, particularly with Oracle DB. Exposure to Web Services (RESTful and SOAP) is a plus. Hands-on experience with Hibernate is highly preferred. Exposure to Mobile App development is a plus. Familiarity with Middleware J2EE containers such as WebLogic or OC4J. Experience with Open Source tools like Solr Search Engine and KAFKA is a strong plus. Strong analytical, written, and verbal communication skills. Working knowledge of Bitbucket and Flex Deploy processes is a plus. What s In It For You: Training and professional development opportunities. Performance coaching and growth support. Collaborative work environment with a fun and supportive team. Opportunity to work with a growing and strong company. Community involvement opportunities. Location: Bangalore, India (SKAV Seethalakshmi, GESC) Employment Type: Full-time Job Category: Information Technology

Job Description: Senior Automation Engineer Description: We seek a highly skilled and experienced Senior Automation Engineer to join our dynamic team. In this role, you will be at the forefront of the design and development of automated systems and processes. As a Senior Automation Engineer, you will collaborate with cross-functional teams to deliver the design packages and ensure the highest quality and performance standards. The position may include complete or partial responsibility for the following assignments: Lead in understanding the scope of the project & carrying out the following activities as per the project requirement: Engineering/project budget estimates and schedules. Lead in the execution of engineering activities: Substation/Industrial automation design, preparation of network architectures, IO/Signal list preparation, schematic drawings, wiring diagrams, panel layouts, fiber-based networks, control building arrangements, interior and exterior raceways, auxiliary AC/DC power systems. Prepare BOMs/BOQs for different equipment specifications. Coordination of design activities with other departments within the organization whenever required. Provide leadership, training and mentoring to the team. Perform quality reviews for all the deliverables. Develop configurations and settings for Network switches, Data concentrators, RTUs, SCADA systems, PLCs, etc. Qualifications: Bachelor of Engineering in Electrical/Electronics/Telecommunications/Instrumentation. 8-12 years of work experience in the Design/Configuration/Testing of Substation automation systems or PLC-based projects. Expert knowledge of standard engineering techniques and procedures. Strong knowledge of different communication protocols like Modbus, DNP3, IEC-61850, etc. along with IEEE Standards. Knowledge & experience of working on Industrial Automation Projects is a plus. Knowledge and experience with software tools such as SEL AcSELerator RTAC, Quickset, SEL Architect & Diagram Builder is an added advantage. Excellent written and verbal communication skills. Experience with HMIs such as Aveva or Zenon System Platform is a plus. Experience with US utility clients is a plus. Experience with leading the team and delegating work tasks to team members. Strong attention to detail, facilitation, team building, collaboration, organization and problem-solving skills. Qualification : Bachelor of Engineering in Electrical/Electronics/Telecommunications/Instrumentation.

Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.

Your Impact In this role, you will be responsible for monitoring key performance indicators (KPIs) and service level agreements (SLAs) to assess the effectiveness of accounting operations and drive continuous improvements in performance. You will ensure compliance with accounting standards (GAAP) and internal controls while driving enhancements in the financial reporting process. Your main responsibilities will include: Analyzing performance data to identify trends, root causes of inefficiencies, and areas for improvement, fostering a culture of accountability and performance excellence. Ensuring that the accounting shared services team consistently meets or exceeds performance expectations. Identifying and leading opportunities for automation, standardization, and process redesign, utilizing methodologies like Lean, Six Sigma, or other process improvement frameworks. Leading, coaching, and mentoring a high-performing accounting shared services team, promoting a continuous improvement mindset. Building and maintaining a vibrant, collaborative community through inspirational leadership, and leading the team through complex challenges and dilemmas to advance the function s agenda. Developing and delivering training programs and resources that empower the team to innovate and refine accounting processes continuously. Your Growth You will be part of our Global Finance Operations & Transformation team, based in Chennai. As the site leader, you will have responsibility for overseeing a team of 300+ colleagues. Your role will be pivotal in revolutionizing our accounting operations, driving transformation, and leading a high-performing team toward sustained excellence in financial operations.

Job Title: Lead Engineer Software Test & Release Location: Bangalore Job Summary We are looking for a skilled Security Test and Automation Engineer with 7-9 years of experience in Security Verification and Validation, particularly on Embedded Systems. The ideal candidate will have 3-4 years of leadership experience in managing a team of security test engineers and hands-on expertise in scripting languages like Python, Java, and AI/ML-based tools. The primary responsibility will be to develop and execute security testing strategies across various domains including Devices, Automotive, Medical Devices, and Telecom Infrastructure (Wireless and Wired). Key Responsibilities Security Test Strategy: Develop and execute a comprehensive security test and automation strategy across multiple domains like Devices, Automotive, Medical Devices, and Telecom Infrastructure. Collaborate with project teams to capture best practices, share knowledge about the latest tools and technologies, and identify opportunities for new solution development. Understand client requirements for security testing and prepare proposals related to Security and Penetration Testing. Penetration Testing: Work with clients to understand their testing needs (e.g., number and types of systems for testing). Plan, create, and execute penetration methods, scripts, and tests to assess the security of systems. Perform remote or on-site security testing of a client s network or infrastructure to uncover vulnerabilities. Simulate security breaches to test system vulnerabilities and identify potential threats. Generate detailed reports outlining security issues, the level of risk, and recommendations for remediation. Team Leadership and Development: Lead and mentor a team of security test engineers, providing guidance on technical challenges and professional growth. Conduct reviews of designs, code, and test plans to identify risks and ensure quality deliverables. Identify training needs for the team and provide support for their technical development. Risk Analysis and Requirement Management: Conduct requirement analysis and feasibility studies, considering risk identification and mitigation. Perform system-level work estimation and ensure timely delivery of high-quality work. Ensure traceability of requirements from design to delivery, while optimizing code and ensuring test coverage. Continuous Improvement: Participate in technical initiatives within the project and organization, delivering training and maintaining a high level of technical competence through ongoing self-study and technical assessments. Identify and implement improvements in security testing practices and tools. Required Skills and Experience 7-9 years in Security Verification and Validation on Embedded Systems. 3-4 years of experience leading a team of security test engineers. Hands-on experience with scripting languages like Python, Java, and AI/ML-based tools. Experience in penetration testing and security assessments for embedded systems and network infrastructures. Technical Expertise: Strong knowledge of security testing methodologies, vulnerability assessments, and penetration testing. Proficiency in scripting languages (Python, Java, Perl, Shell scripts, TCL). Experience in Automation Frameworks for security testing. Understanding of network protocols (2G, 3G, LTE, 5G) and security concerns within telecommunications and embedded systems. Certifications: Bachelor s degree in Engineering or equivalent. Certifications in Security Testing (e.g., Certified Ethical Hacker - CEH) are highly desirable. Tools and Technologies: Experience with test and trace/log collection tools such as QXDM, QCAT, QPST, Prism, and other telecom instruments (e.g., Anritsu, Keysight). Familiarity with automation scripting tools like RTD (for Anritsu) or equivalent. Knowledge of Linux host platforms and network simulation tools. Specialization: Expertise in 2G, 3G, 4G, 5G, Interop Testing, and VSAT-SATCOM technologies. Understanding of 3GPP specifications and network vendor tests. Desirable Skills Strong problem-solving and analytical skills to identify vulnerabilities and assess risks in systems. Ability to provide strategic and actionable insights based on security findings. Ability to communicate complex security issues to non-technical stakeholders. Leadership and mentoring capabilities to guide junior engineers and promote team development. Work Environment Location: Bangalore Opportunity to work in a dynamic environment with the latest tools and technologies in the security testing domain. If you have a passion for security testing and automation, along with a desire to lead and contribute to impactful projects, this is the perfect opportunity for you! Apply now to join our team and make a significant impact in the field of security testing.

Job Title: Senior Software Engineer Python Location: Pune, India Company: Blue Yonder Experience: 9 to 13 years Education: Bachelor s Degree in Computer Science, Information Technology, or related fields About Blue Yonder Blue Yonder is a leading AI-driven global supply chain solutions provider, consistently recognized among Glassdoor s Best Places to Work. Our innovative products drive digital transformation for businesses worldwide across manufacturing, retail, and supply chain sectors. Role Overview We are seeking a Senior Software Engineer Python to join our growing Industry Solutions team, which is building a ground-up SaaS product focused on solving complex challenges in Manufacturing and Retail Industries. The team currently consists of 60+ global associates across the US and India and is set to expand rapidly. This role requires strong technical expertise combined with leadership qualities to mentor junior and mid-level engineers. Key Responsibilities Architect, design, and develop scalable, event-driven multi-tenant microservices using Python. Lead technical design discussions and mentor junior engineers on best practices, coding standards, and software quality. Drive code reviews, contribute to cleaner code, and advocate for effective testing strategies. Collaborate with cross-functional teams to deliver high-quality features aligned with product roadmaps. Troubleshoot complex issues by identifying root causes and implementing long-term fixes. Continuously contribute to improving engineering processes, code quality, and team productivity. Promote knowledge-sharing through training sessions, internal talks, and contributions to open-source projects. Ensure secure architecture by implementing strong identity management and secure configurations. Champion DevOps practices, Infrastructure as Code, and automation-first approaches for deployments. Focus on designing self-healing services with robust monitoring and alerting. Collaborate with stakeholders to optimize cloud infrastructure and cost efficiency. Foster a blameless culture during incident reviews and encourage continuous learning. Technical Skills & Experience Required 9 to 13 years of experience in Enterprise Python Development. Strong expertise in Python design patterns and libraries like Numpy. Deep understanding of cloud-native architectures and Azure services (e.g., AKS, Event Hub, Azure AD, HDInsight, ARM templates, etc.). Strong hands-on experience in REST API development, OAuth, and multi-tenant microservices. Experience with data platforms such as Snowflake and MS SQL. Solid understanding of Git, Gradle, Jenkins, and CI/CD pipelines. Background in infrastructure automation and DevOps practices. Experience designing and building secure systems with identity management and data protection. Knowledge of web services, IDOCs, and interface handling is a plus. Preferred Qualifications Exposure to manufacturing or retail domain. Familiarity with solver algorithms and optimization solutions. Experience working in agile teams with strong emphasis on collaboration and iterative delivery. Strong problem-solving mindset with a passion for mentoring and knowledge sharing. Work on cutting-edge AI-driven supply chain solutions with a global impact. Collaborate with a diverse and talented global team. Professional growth through mentorship, learning programs, and leadership opportunities. Experience a flexible and inclusive work environment that values creativity, innovation, and personal well-being. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, Diversity, Inclusion, Value & Equity are at the heart of our culture. We value diverse perspectives and foster an environment where everyone feels empowered to bring their authentic selves to work. All qualified applicants will receive equal consideration regardless of race, color, religion, gender identity, sexual orientation, disability, or veteran status. Qualification : Bachelors Degree in Computer Science, Information Technology, or related fields

Job Title: Senior Software Engineer Role Overview: The Senior Software Engineer is responsible for the design, development, maintenance, and optimization of software applications and solutions. This role involves applying scientific methods to solve complex software engineering challenges while driving innovation and industrialization. The ideal candidate is a highly experienced professional with strong leadership skills, capable of making strategic decisions, mentoring teams, and managing challenging technical and business environments. Key Responsibilities: Software Development & Engineering: Lead the design, development, and implementation of high-quality, scalable, and efficient software solutions. Apply scientific methods to analyze and solve complex software engineering problems. Drive best practices in software architecture, coding, and system optimization. Innovation & Thought Leadership: Stay at the forefront of technology trends and industry innovations. Promote industrialization and automation in software development. Implement cutting-edge tools, frameworks, and methodologies to improve efficiency and performance. Project & Business Strategy: Align software development with business objectives and client needs. Take full responsibility for critical projects, ensuring delivery within timelines and quality standards. Consider the bigger picture when making key technical and business decisions. Demonstrate strong commercial acumen and negotiation skills in complex situations. Collaboration & Stakeholder Management: Build and maintain long-term partnerships with clients and stakeholders. Work closely with cross-functional teams to ensure seamless project execution. Act as a trusted advisor in technical, business, and strategic discussions. Leadership & Mentorship: Provide guidance, mentorship, and training to software engineering teams. Play an active role in the recruitment and development of talent. Lead by example, fostering a culture of excellence, collaboration, and innovation. Required Skills & Competencies: Extensive experience in all phases of the software development lifecycle. Proven expertise in software design, development, and optimization. Strong problem-solving, decision-making, and analytical abilities. Ability to manage complex projects and challenging environments with professionalism. Demonstrated leadership balancing business, technical, and people objectives. Excellent communication, negotiation, and client management skills. This is a strategic role for an experienced software engineer who can drive technical excellence, business success, and team growth within Capgemini.

Position: VLSI Trainer (Entry Level) Experience: 0 1 year Education: M.Tech in VLSI / B.E. in Electronics and Communication Engineering (ECE) Industry: Education, Training, Semiconductor Job Type: Training Job Description We are looking for an entry-level VLSI professional to join our training team. The ideal candidate should have a strong foundation in VLSI concepts, with a keen interest in guiding and mentoring trainees. Key Responsibilities: Develop and support projects related to VLSI design and verification. Debug and troubleshoot source code in Verilog, SystemVerilog (SV), and UVM. Monitor trainees progress and provide constructive feedback. Act as the primary point of contact for trainees' technical queries. Qualification : M.Tech in VLSI / B.E. in Electronics and Communication Engineering (ECE)

Job Title: Data Center Sales Specialist Location: Mumbai, India Experience: Minimum 10 years in Data Center or IT Solution Sales Job Description: Orient Technologies Ltd. is seeking an experienced Data Center Sales Specialist to join our DC Solution team. The role focuses on achieving personal and team sales targets by selling enterprise-grade Data Center Solutions to Corporate, Government, Banking, and Institutional clients. The candidate will be responsible for building client relationships, offering solutions, and driving business growth. Key Responsibilities: 1. Achieve Sales Targets Meet individual and team sales goals. 2. Business Development Acquire and develop new business from IT & ITeS sectors. 3. Profitability Planning Focus on cost control and profit planning in line with corporate objectives. 4. Lead Conversion Close deals from self-initiated calls or internal leads. 5. Payment Collection Ensure timely payment collection from customers. 6. Client Servicing Coordinate with support staff to ensure excellent service delivery. 7. Weekly Reviews Conduct regular reviews with managers and peers to track progress. 8. Customer Orientation Build long-term client relationships and explore broader sales opportunities. 9. Product Knowledge Attend product training sessions to stay updated. 10. Market Research Analyze customer profiles for effective positioning and impactful presentations. 11. Mentoring and Coaching Guide and develop the sales team. Product Line & Expertise: Selling Enterprise IT Solutions such as Data Center Solutions, IT Storage, Servers, Networking Solutions (Switches, Routers, Firewalls, Wireless Solutions), and Infrastructure Management Services. Experience with Servers, Storage, Virtualization, Backup, and Security Solutions. Sales experience in Corporate, Government, Banking, and Institutional sectors. Skills & Requirements: Proven experience in enterprise IT solution sales with a focus on data center solutions. Strong client relationship management and solution-based selling skills. Expertise in selling IT infrastructure solutions and related services. Excellent communication and presentation skills. Ability to mentor and lead a team toward achieving sales goals. Why Join Orient Technologies? Be part of a growing company with over 25 years of industry experience. Work with leading-edge IT solutions and services. Opportunity for career growth and continuous learning.

About the Role We are looking for a dynamic and entrepreneurial Software Engineering Manager to drive innovation by developing cutting-edge technology solutions. This role focuses on automating processes, enhancing business efficiency, and delivering impactful insights and analytics. Key Responsibilities Lead and actively contribute to the design, development, and architecture of software solutions. Solve complex engineering challenges while maintaining high-quality standards. Oversee and manage a team of engineers, ensuring successful project execution. Play a pivotal role in technical decision-making and strategy. Preferred Qualifications 4+ years of experience in software engineering and leadership. Strong expertise in both Front-End and Back-End technologies. Experience in recruiting, training, and mentoring tech professionals. Involvement in campus recruitment and talent acquisition initiatives.