Training Coordination Jobs in Bengaluru

Lead/Associate Manager Case Processing 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a dynamic and experienced Lead/Associate Manager Case Processing to join our Pharmacovigilance team in Bengaluru. This role requires deep domain knowledge, leadership capability, and hands-on experience in handling Individual Case Safety Reports (ICSRs) across various sources. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with global regulatory requirements, and mentoring a team of case processors. Key Responsibilities Operational Oversight Oversee and ensure the timely processing of ICSRs in accordance with SLA/KPI metrics. Allocate tasks effectively across the team to meet project deliverables and workload requirements. Proactively monitor team performance and work closely with team members to resolve operational or domain-related challenges. Risk & Issue Management Identify, escalate, and mitigate risks related to deliverables, compliance, or resourcing. Serve as a point of contact for internal stakeholders and clients regarding operational queries or escalations. Team Leadership & Performance Management Conduct regular performance evaluations, provide constructive feedback, and support career development of team members. Guide and mentor the team and Subject Matter Experts (SMEs) in ICSR processes, compliance standards, and MedDRA coding. Support functional capability development within the team and leadership pipeline. Training & Quality Assurance Conduct process and project-specific training as needed to ensure team competence and readiness. Ensure adherence to quality standards by contributing to quality system documentation, SOPs, and procedural updates. Provide feedback and suggestions to strengthen client/internal workflows and ensure continuous improvement. Process Improvement & Strategic Contribution Suggest and implement process enhancements to improve efficiency, accuracy, and compliance. Contribute to the development of scalable and sustainable pharmacovigilance processes. Collaborate cross-functionally to support strategic goals and business growth initiatives. Required Experience & Knowledge In-depth understanding of ICH-GCP, GVP modules, 21 CFR, and relevant global regulatory requirements. Proven expertise in managing high-volume ICSR workloads, including serious, non-serious, and potentially serious reports. Experience processing ICSRs from diverse sources: spontaneous, literature, solicited, regulatory authorities, and clinical trials. Exposure to therapeutic areas such as rare diseases and oncology is highly desirable. Experience in literature screening and review would be an added advantage. Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint). Candidate Profile Education: Master s degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements. Experience: 10 12 years of relevant experience in pharmacovigilance, case processing, or related functions. Strong leadership skills with a proven ability to train, mentor, and manage cross-functional teams. Demonstrated ability to allocate resources, manage competing priorities, and maintain high-quality standards. Proactive, process-driven mindset with a commitment to continuous improvement and regulatory compliance. Work with a global leader in drug safety and pharmacovigilance services. Lead high-performing teams and contribute to the delivery of impactful healthcare solutions. Be part of a collaborative environment that values innovation, learning, and operational excellence. Apply now to lead meaningful work that impacts patient safety around the world. Qualification : Masters degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements

Associate Implementation Location: Bengaluru Work Type: Full-Time About Intugine Every day, countless physical goods from dairy and snacks to electronics and automobiles travel through complex supply chains before reaching consumers. Brands managing these operations often struggle with timely deliveries, customer satisfaction, and operational cost control. Intugine Technologies is a global leader in multimodal supply chain visibility, helping over 75 major enterprises including Philips, Flipkart, Xiaomi, Diageo, Myntra, Swiggy Instamart, and Mahindra Logistics optimize operations, reduce logistics costs, and delight customers through our advanced visibility platform across air, land, sea, and rail. Role Overview As an **Associate Implementation**, you will be crucial in delivering seamless onboarding and integration of Intugine s solutions for our mid-market customers. You ll oversee end-to-end implementation, drive operational excellence, and act as the key liaison between clients and internal teams. This role offers a blend of hands-on technical setup, process design, and customer engagement. Key Responsibilities Lead the complete implementation of Intugine s platform at customer sites, ensuring projects are delivered on time and meet client requirements. Travel to client locations to understand their unique needs, provide training, and build strong relationships. Design, establish, and continuously improve implementation processes for efficiency and client satisfaction. Collaborate closely with the technical team to configure software solutions and troubleshoot issues. Define and monitor KPIs to track project health and success. Implement systems and workflows that guarantee adherence to client specifications and service levels. Research new product offerings and develop implementation frameworks for their rollout. 1-2 years of experience in product or SaaS implementation, preferably in B2B environments. Ability to balance big-picture thinking with meticulous attention to detail. Strong communication and interpersonal skills to engage diplomatically with diverse stakeholders. Excellent time management, prioritization, and delegation capabilities. Knowledge of Supply Chain Management (SCM) is a plus. Creative mindset with a passion for innovation and process improvement. Self-driven, responsible, and capable of working autonomously. Highly organized and adept at managing multiple tasks simultaneously. Proficient in English (native speakers a bonus). Perks at Intugine Comprehensive Health Coverage Personal Development Budget for upskilling Flexible Working Hours Open Door Policy Say goodbye to cubicles! Generous Parental Leave Documented Equal Pay Policy (since 2025) Education Assistance to support your growth Complete Ownership & Work Autonomy Life Skills Training (tax planning, investments, mental well-being, health & fitness) Company Outings because fun matters! Paid Time Off your well-being is our priority

Job Title: Manager Product Development Location: Bangalore Function: Brigade Plus Interior Design Employee Type: Permanent Experience Required: 3 11 years Position Overview We are looking for a dynamic and forward-thinking Product Development Manager to lead the ideation, design, and development of innovative interior product solutions. The ideal candidate should be highly creative, analytically strong, and capable of managing the complete product lifecycle from concept through production while coordinating with suppliers and staying ahead of market trends. This role requires strong communication abilities, problem-solving skills, and cross-functional collaboration with design, vendor, and production teams. Key Responsibilities Product Innovation & Design Proactively develop and conceptualize cutting-edge products, focusing on innovation in interior design elements. Generate a high volume of ideas related to product design, usability, and market fit. Vendor & Supplier Coordination Collaborate with domestic and international vendors to streamline production, ensure quality, and maintain timelines for product delivery. Oversee vendor management processes, including selection, negotiation, and performance evaluation. Market Research & Trend Analysis Conduct ongoing research on competitive products, industry trends, and customer needs. Use findings to refine product offerings and maintain a competitive edge. Development & Execution Manage the entire product development lifecycle, from ideation to prototyping, testing, and final rollout. Ensure alignment of product specs with brand standards, customer expectations, and market requirements. Required Skills & Abilities Core Skills: Product Development & Design Development & Vendor Management Strategic Execution & Market Fit Cognitive Abilities: Fluency of ideas and creative thinking Deductive reasoning for problem-solving Oral expression and comprehension Clear and effective communication Qualifications Educational Background: B.A. / B.Sc. / B.E. / M.Tech or equivalent in a relevant discipline Experience: 3 to 11 years in product development, preferably within interior design, furniture, home d cor, or related industries Required Knowledge Areas Customer & Personal Service Understanding user needs and delivering quality experiences Administration & Management Project planning, team coordination, and resource management English Language Proficiency Strong grasp of grammar, composition, and communication Education & Training Ability to mentor, coach, and guide teams Human Resources Principles Understanding organizational structures, team building, and recruitment practices Qualification : B.A. / B.Sc. / B.E. / M.Tech or equivalent in a relevant discipline

Position: Customer Experience Training Manager Location: Bengaluru Experience: 4 to 10 years Education: B.Tech / B.E. / MBA Role Overview We are seeking an experienced and passionate Customer Experience Training Manager to lead the delivery of impactful training programs across our dealer network. This role focuses on enhancing customer satisfaction by elevating soft skills, reinforcing Kia values, and closing service delivery gaps through hands-on, on-the-job training (OJT). You will play a key role in shaping the customer journey at the dealership level. Key Responsibilities Training Delivery & Execution Plan and conduct On-the-Job Training (OJT) programs for Sales & Service teams at Kia dealerships. Deliver soft skills and customer etiquette training, including refresher sessions. Conduct need-based training in response to customer complaints or service gaps. Promote and instill Kia values and behaviors across the dealership network. Training Needs Analysis & Planning Assess training needs in collaboration with regional field teams. Identify knowledge and behavior gaps based on customer feedback and operational data. Develop customized training plans to address specific performance issues. Reporting & Performance Tracking Generate and circulate periodic training reports, dealer scorecards, and monthly review templates. Prepare regional review reports, MIS reports, and contribute to the Annual Business Plan. Track and monitor training effectiveness and its impact on customer satisfaction metrics. Cross-functional Coordination Collaborate with regional teams and dealership management to ensure smooth execution of training programs. Escalate and resolve issues in a timely manner to maintain training effectiveness and continuity. Additional Responsibilities Support with ad-hoc initiatives as assigned by the reporting manager. Continuously update content and training delivery methods to align with industry trends and customer expectations. Skills & Competencies Proven experience in training delivery and customer experience management Strong understanding of automobile sales & service processes (experience with dealerships is a plus) Excellent presentation, communication, and interpersonal skills Effective in participant engagement, with strong platform delivery skills Ability to analyze feedback, identify trends, and implement corrective actions Proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools Preferred Background 4 10 years of experience in training, customer experience, or automotive retail operations Prior work with automobile brands or dealerships is highly preferred Be part of a dynamic, forward-thinking organization where customer experience is at the heart of everything we do. Help shape a customer-first culture by empowering dealer teams through effective training and coaching. Apply now to lead the evolution of customer experience across our dealer network. Qualification : B.Tech / B.E. / MBA

Position: Assistant Manager - Risk Location: Bengaluru About Groww At Groww, we are a passionate team dedicated to making financial services accessible to every Indian. Through our multi-product platform, we help millions of customers take control of their financial journeys. Customer obsession is at the heart of everything we do. From every product design to each algorithm, we focus on delivering the best experience, making financial services simple, transparent, and convenient. Our values include ownership, customer-centricity, and integrity. We believe in constantly challenging the status quo to drive meaningful change. Our Vision We aim to empower every individual with the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be India s most trusted financial partner, offering innovative financial solutions across various services. Our Core Values Radical Customer Centricity Ownership-Driven Culture Simplicity Long-Term Thinking Complete Transparency About the Role We re looking for a highly motivated Risk Manager to join our team and play a crucial role in overseeing the development and implementation of the operational risk management framework across the organization. In this role, you will collaborate with cross-functional teams, senior leadership, and external stakeholders to identify, assess, and mitigate risks effectively. The ideal candidate will have a strong problem-solving mindset, excellent analytical skills, and a proven track record of managing risk in a result-oriented environment. As a Risk Manager, you will contribute to shaping a robust risk culture and ensuring smooth operations within the organization. Key Responsibilities: Risk Identification & Assessment: Perform risk identification and assessments across various functions, and recommend process changes to mitigate operational risks. Cross-Functional Collaboration: Work closely with teams like Credit, Risk, Compliance, and Technology to implement effective risk mitigation strategies. Monitoring & Reporting: Track and analyze key risk indicators, and provide regular updates to management and stakeholders. Risk Committee Coordination: Lead and orchestrate Monthly Risk Committee meetings, providing insightful reports to senior leadership and key stakeholders. Incident Management: Examine reported incidents and validate the implementation of corrective and preventive actions. Audit Coordination: Collaborate with internal audit teams to align risk management efforts with audit activities. Root Cause Analysis: Conduct root cause analysis (using methods like 5 Whys, Fishbone, etc.) to identify corrective and preventive actions. Risk Awareness & Training: Conduct training sessions to promote risk awareness and adherence to risk management practices across the organization. Required Skills & Expertise: Experience: 2-5 years of experience in operational risk management, preferably within the financial industry. Risk Assessment & Mitigation: Deep knowledge of risk assessment methodologies and risk mitigation strategies. Regulatory Knowledge: Clear understanding of regulatory requirements related to risk management. Audit Knowledge: Familiarity with auditing principles and standards (e.g., ISO, CMMI). Problem-Solving: Strong analytical skills and the ability to solve complex problems with a detail-oriented approach. Communication Skills: Excellent interpersonal and communication skills to collaborate with senior leaders, cross-functional teams, and external stakeholders. Ownership & Responsibility: A high level of accountability and ownership in driving initiatives to completion. Qualifications: Educational Background: Graduate degree (CA, MBA from a Tier 1 Institute preferred). Technical Skills: Strong proficiency in Excel (knowledge of SQL will be an added advantage). Certifications (Preferred): Knowledge of internal and external audit standards like ISO, CMMI, etc. Impact: Shape the future of risk management in one of India s fastest-growing financial services platforms. Growth Opportunities: Take ownership of key risk management projects and contribute to the company s overall strategy. Culture: Work in a collaborative, transparent, and innovative environment where your contributions are valued. If you're passionate about risk management and want to make a significant impact in a fast-growing fintech company, we d love to hear from you. Qualification : Graduate degree (CA, MBA from a Tier 1 Institute preferred)

Job Title: Project Manager Location: Bengaluru No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat Pvt. Ltd. is a leader in the home automation and smart living space, offering advanced solutions that enhance convenience, security, and lifestyle through cutting-edge wired (KNX) and wireless technologies. Our mission is to revolutionize modern living through seamless automation, and our team plays a critical role in delivering that vision with excellence and precision. Position Overview We are seeking a proactive and detail-oriented Project Manager to oversee and manage the end-to-end execution of home automation projects. The ideal candidate should have strong leadership skills, a keen understanding of project lifecycle management, and the ability to collaborate across technical and client-facing teams. This role involves planning, scheduling, monitoring, team management, and ensuring timely and quality delivery of projects. Key Responsibilities Project Planning & Execution Ensure timely delivery and quality execution of multiple projects. Oversee the creation and management of key project documents including Project Initiation Plans, Schedules, Progress Reports, and Handover Documentation. Collaborate with technical and sales teams to translate client needs into executable solutions. Team Leadership & Coordination Lead, guide, and motivate a cross-functional team to achieve project goals. Monitor team productivity through daily, weekly, and monthly performance tracking. Promote adherence to Standard Operating Procedures (SOPs) and quality benchmarks. Client Engagement Maintain clear and consistent communication with clients throughout the project lifecycle. Handle client change requests and coordinate design modifications as needed. Ensure client satisfaction and lead project handover processes. Quality Assurance Implement and enforce Quality Assurance (QA) and Quality Control (QC) standards for all deliverables. Conduct site visits to track real-time progress and address project challenges promptly. Reporting & Reviews Conduct weekly review meetings focused on performance, improvement, and timelines. Submit monthly progress reports and participate in strategic discussions with the Director/CEO. Vendor & Partner Collaboration Coordinate with vendors and partners for product sourcing, implementation, training, and support. Support pre-sales by working with technical teams to offer project feasibility and scope clarity. Required Skills & Experience Must-Have: Positive attitude with a growth-oriented mindset. Proven experience in project management, managing teams of at least 5 members. Strong verbal and written communication skills. Hands-on experience in project scheduling, documentation, and client management. Good-to-Have: Certification or coursework in Project Management. Familiarity with project management tools and digital platforms. Experience in home automation, AV systems, or home theatre installations. Ability to align teams with organizational vision, mission, and goals. Educational Qualifications BE / MBA / Graduate in any specialization with relevant project management experience. If you're passionate about technology, thrive in a leadership role, and are excited about transforming modern living through automation, EBSL Automat is the place for you. Qualification : BE / MBA / Graduate in any specialization with relevant project management experience

Job Title: Manager Controllership Location: Bangalore, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a consumer technology company operating innovative digital platforms including Glance, Roposo, and Nostra. Glance s smart lock screen delivers personalized experiences without the need to search or download apps and is available on over 450 million smartphones worldwide. Roposo is a live platform revolutionizing interactive content through immersive, creator-led experiences. Nostra is the largest gaming platform in India and Southeast Asia, offering gamers engaging ways to discover, play, watch, learn, and compete. At Glance, we empower you to dream big and make an immediate impact by working on mission-critical projects with highly skilled and ambitious teams. Enjoy autonomy alongside collaboration, leverage cutting-edge technology, and benefit from an environment that supports your overall well-being including meals, gym, training, tech tools, unwind sessions, and a pet-friendly workplace. Role Summary As Manager Controllership, you will own and oversee all accounting functions, ensuring scalable and compliant processes, timely book closures, and accurate revenue recognition. You will play a key role in maintaining financial integrity, managing audits, and handling payments with strong coordination across business, IT, and finance teams. Key Responsibilities Establish and manage the end-to-end accounting function, including policy development and scalable process implementation. Ensure accurate and timely revenue recognition aligned with international accounting standards (IFRS 15). Identify, resolve, and prevent revenue-related discrepancies; implement process improvements to enhance accuracy and efficiency. Manage balance sheet reconciliations, review unbilled revenue, invoicing, and GST compliance. Support and coordinate internal and external audits (Integral, statutory, etc.). Oversee supplier and dropshipper payouts, review and analyze payments, and ensure timely and accurate processing. Review system-generated and manual reports to verify correctness of payments. Resolve invoice and payment discrepancies promptly. Perform regular payment analysis and reconciliation, including payment gateway collections and COD reconciliation with logistics partners. Coordinate internally with business teams to understand financial requirements and processes. Collaborate with data science and IT teams to define data needs and address issues effectively. Manage the raising of E-invoices and credit notes (CNs). Maintain working knowledge of TDS, GST, TCS, and other relevant tax regulations. Qualifications & Skills Chartered Accountant (CA) with 4-5 years post-qualification experience OR Bachelor s/Associate degree in Accounting, Finance, or related field with 7+ years of relevant experience. Proven experience in the ecommerce industry is mandatory. Advanced proficiency in Excel and strong analytical skills. Thorough understanding of IFRS 15, GST, TDS, TCS, and related accounting standards. Exceptional attention to detail with the ability to produce accurate, high-quality work consistently and timely. Strong verbal and written communication skills. Qualification : Bachelors/Associate degree in Accounting, Finance, or related field

Senior SAP EAM / PM Consultant Experience: 8+ Years Work Type: Full-time About Fingent At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients. Skill Set Requirement: Minimum 8 years of SAP EAM/PM consulting experience with at least 2 full lifecycle implementations. Strong functional knowledge in equipment master, breakdown maintenance, maintenance plans, task lists, notifications, and order management. Experience integrating EAM with SAP MM, FI, and PS. Exposure to S/4HANA EAM is a strong plus. Industry experience in utilities, oil & gas, manufacturing, or transportation preferred. Excellent communication and client-facing skills. SAP Certification in EAM (optional but preferred). Nice to Have: Knowledge of mobile asset management tools (e.g., SAP Asset Manager, Click Field Service, or Maximo). Understanding of predictive maintenance, IoT integrations, and Industry 4.0 trends. Experience in preparing T&M-based SoWs and project estimations. Roles and Responsibilities: Lead end-to-end SAP EAM implementations including requirements gathering, blueprinting, configuration, testing, deployment, and support. Conduct workshops with business users to define asset management processes and map them into SAP. Configure SAP Plant Maintenance (PM) module maintenance planning, notifications, work orders, task lists, equipment, functional locations, breakdown & preventive maintenance. Integrate SAP PM with modules like MM, FI, and PS where applicable. Provide functional expertise during data migration, UAT, go-live and hyper care phases. Document functional specifications for custom developments and enhancements. Deliver user training and prepare training materials as needed. Act as the main POC for onsite coordination with client stakeholders and offshore teams. More Information Experience: 8+ Years

Sr. Product Manager / Product Manager Location: Bangalore Experience: At least 4-5 years in Pharma Marketing Industry: Pharmaceutical Portfolio: Gynae/CP Portfolio Education: Bachelor of Pharmacy (B. Pharma) Master of Business Administration (MBA) in Marketing Role Overview We are looking for an experienced Product Manager or Senior Product Manager to join our team in Bangalore. In this role, you will be responsible for developing and implementing marketing strategies for our Gynae/CP portfolio, collaborating with various teams to drive successful product launches and ensuring the ongoing growth and profitability of our pharmaceutical brands. Key Responsibilities Develop Marketing Strategies: Create and implement effective marketing strategies and communication plans for assigned brands, ensuring alignment with overall business goals. Collaboration with Sales Team: Work closely with the sales team to ensure the successful execution of marketing strategies and initiatives. Campaign Planning and Execution: Plan and execute both strategic and tactical marketing campaigns, ensuring successful product promotions and achieving objectives. Track ROI: Monitor and analyze promotional investments to ensure maximum return on investment (ROI). Cross-functional Coordination: Coordinate with internal departments (such as R&D, supply chain, regulatory, and sales) to ensure smooth marketing operations. Provide Support to Field Colleagues: Offer promotional support, medical advice, and strategic insights to field teams. Review Meetings: Organize and participate in meetings with field colleagues and head office to track progress and results. Monitor Brand Progress: Collaborate with senior sales managers to monitor the progress of assigned brands and ensure business goals are being met. New Product Launches: Identify new product opportunities and successfully launch new products in accordance with company strategies. Brand and Therapy Plans: Develop and prepare annual brand and therapy plans, ensuring timely execution. Market Research: Conduct research using both external and internal data sources to identify opportunities for growth and product improvements. Customer Relationship Management: Manage relationships with Key Opinion Leaders (KOLs) and Key Business Influencers (KBIs) in collaboration with the CRM and sales teams. Conference & CME Participation: Plan and execute participation in national and state conferences and Continuing Medical Education (CME) programs, driving innovation in participation and execution. Sales Review Meetings: Actively participate in sales review meetings and strategy meetings to ensure the alignment of marketing initiatives with sales objectives. Budget Management: Ensure the optimal utilization of promotional expenses within allocated budgets. Sales Team Training: Conduct fieldwork and on-the-job training with the sales team to improve performance and achieve business goals. Skills Required Brand Management: Experience managing brands throughout their lifecycle, from inception to market growth and maturity. Communication Skills: Strong verbal and written communication skills to effectively interact with internal teams, clients, and stakeholders. Analytical Skills: Ability to analyze data, extract actionable insights, and drive decisions based on those insights. Scientific Knowledge: A solid understanding of scientific concepts and the ability to translate them into actionable marketing strategies. Leadership Skills: Strong leadership capabilities to drive cross-functional collaboration and manage teams effectively. Interpersonal Skills: Excellent interpersonal skills, fostering collaboration and maintaining positive relationships with various stakeholders. Adaptability: Ability to unlearn and re-learn, staying open to new ideas and strategies. Presentation Skills: Ability to effectively present ideas, strategies, and insights to internal and external stakeholders. New Product Launch Experience: Proven experience in launching new products and managing their growth within the market. Preferred Qualifications A Bachelor of Pharmacy (B. Pharma) degree combined with an MBA in Marketing. 4-5 years of experience in Pharma Marketing, specifically in the Gynae/CP portfolio. Proven track record in product management, brand development, and successful marketing campaigns. Ability to work in a high-paced, target-driven environment. If you're passionate about the pharmaceutical industry and enjoy managing products that make a difference, this is the perfect opportunity for you. We offer a dynamic and collaborative work environment where you will have the opportunity to make a direct impact on the success of our products. Join us in driving meaningful innovations and delivering life-changing solutions to our customers. Qualification : A Bachelor of Pharmacy (B. Pharma) degree combined with an MBA in Marketing.

Job Description: Senior Automation Engineer Description: We seek a highly skilled and experienced Senior Automation Engineer to join our dynamic team. In this role, you will be at the forefront of the design and development of automated systems and processes. As a Senior Automation Engineer, you will collaborate with cross-functional teams to deliver the design packages and ensure the highest quality and performance standards. The position may include complete or partial responsibility for the following assignments: Lead in understanding the scope of the project & carrying out the following activities as per the project requirement: Engineering/project budget estimates and schedules. Lead in the execution of engineering activities: Substation/Industrial automation design, preparation of network architectures, IO/Signal list preparation, schematic drawings, wiring diagrams, panel layouts, fiber-based networks, control building arrangements, interior and exterior raceways, auxiliary AC/DC power systems. Prepare BOMs/BOQs for different equipment specifications. Coordination of design activities with other departments within the organization whenever required. Provide leadership, training and mentoring to the team. Perform quality reviews for all the deliverables. Develop configurations and settings for Network switches, Data concentrators, RTUs, SCADA systems, PLCs, etc. Qualifications: Bachelor of Engineering in Electrical/Electronics/Telecommunications/Instrumentation. 8-12 years of work experience in the Design/Configuration/Testing of Substation automation systems or PLC-based projects. Expert knowledge of standard engineering techniques and procedures. Strong knowledge of different communication protocols like Modbus, DNP3, IEC-61850, etc. along with IEEE Standards. Knowledge & experience of working on Industrial Automation Projects is a plus. Knowledge and experience with software tools such as SEL AcSELerator RTAC, Quickset, SEL Architect & Diagram Builder is an added advantage. Excellent written and verbal communication skills. Experience with HMIs such as Aveva or Zenon System Platform is a plus. Experience with US utility clients is a plus. Experience with leading the team and delegating work tasks to team members. Strong attention to detail, facilitation, team building, collaboration, organization and problem-solving skills. Qualification : Bachelor of Engineering in Electrical/Electronics/Telecommunications/Instrumentation.

Location: Bengaluru, India Role: Cybersecurity Analyst Company: Wipro Limited In a world where data is power, protecting that data is a mission, not just a job. As a Cybersecurity Analyst at Wipro, you ll be the guardian of sensitive information, spotting threats before they strike and building a resilient security posture for the organization. What You ll Do 1 Keep Customers Safe Deliver customer-centric cybersecurity, ensuring systems are fortified and risks are minimized. Monitor logs, security events, and access patterns to detect unusual, unauthorized, or illegal activity. Safeguard log sources, security configurations, and access controls. 2 Hunt, Analyze & Respond Track, analyze, and respond to security incidents escalated by L1 teams (24x7 rotational shifts). Perform log reviews and forensic analysis to understand unauthorized access or breaches. Use advanced analytics tools to identify emerging threat patterns. Conduct detailed root cause analysis and recommend specific, actionable improvements. 3 Be the Incident Commander Lead incident response efforts, coordinating with internal teams and customers for swift resolution. Plan and refine disaster recovery strategies for potential breaches. Create incident reports, dashboards, and analysis summaries to share insights and learnings. 4 Collaborate & Educate Work closely with internal technical leads, practice teams, and external customers to manage security concerns. Assist with internal and external audits, maintaining the information security risk register. Deliver cybersecurity awareness training for colleagues, turning every employee into a security ally. Provide hands-on advice and guidance on handling malicious emails, phishing attempts, and suspicious activity. Key Relationships Stakeholder Why You ll Work Together Internal Tech & Project Leads Regular updates, security reporting, coordination Security Intelligence Team For threat intelligence sharing and practice alignment Customers Direct support during incidents, ensuring transparency & fast resolutions What You Need to Succeed Technical Mastery Deep knowledge of Network Security devices, Firewalls, Endpoints, SIEM, Application Security, IDS/IPS, Vulnerability Assessments & Penetration Testing (VA/PT). Process Excellence Solid understanding of standards, processes, and automation tools to improve consistency and reduce risk. Communication & Collaboration Clear, effective communication skills you ll be the go-to person for explaining security risks to both techies and non-techies. How Your Success Will Be Measured Performance Area Measure Customer Focus Fast, effective resolution of security incidents for internal & external users Process Adherence 90-95% SLA compliance for response & resolution times Key Competencies Effective Communication Collaborative Working Execution Excellence Analytical Thinking & Problem Solving Reinvent Cybersecurity With Wipro This isn t just a job it s your chance to reinvent how organizations protect themselves in a rapidly evolving threat landscape. Join Wipro. Own the mission. Protect the future. Applications from people with disabilities are explicitly welcome.

Job Title: Techno-Functional Consultant ERP Solutions Location: Bengaluru, India Company: Wipro Limited Experience: Relevant experience in ERP implementations, support, and solutioning Company Overview Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on our promise to help customers, colleagues, and communities thrive in an ever-changing world. For more information, visit www.wipro.com. Role Purpose The purpose of this role is to provide end-to-end ERP solutions and act as a bridge between technology and business functions to ensure successful solution delivery for clients. Key Responsibilities 1. Techno-Functional Solutioning and Delivery Act as the link between project teams and support teams by leveraging techno-functional expertise. Manage the entire process lifecycle for new business implementation projects from requirement gathering to integration, configuration, and production deployment. Assess feasibility of new change requests and provide optimal solutions along with clear timelines. Provide techno-functional support for new business implementations, including building solutions from scratch. Support solutioning teams across architecture design, coding, testing, and implementation. Apply both functional design and technical design/architecture for ERP systems. Customize, modify, localize, and integrate systems through coding, testing, and deployment. Translate business processes and requirements into effective ERP solutions. Ensure all code aligns with development standards and implementation methodology. Offer ongoing product support and maintenance, resolving day-to-day technical issues. Develop and deploy automation tools/solutions to drive process optimization and efficiency. Act as the liaison between functional and technical teams, offering solutioning and advisory support. Assist the on-site project manager with status updates, change management, and off-site support coordination. 2. Skill Development and Competency Building Stay up-to-date by clearing Wipro internal exams and certifications. Participate in relevant trainings and seminars to enhance functional and technical expertise. Contribute to Wipro s knowledge base by writing papers, articles, and case studies, and publishing them on internal platforms. Performance Parameters No. Parameter Measure 1 Contribution to customer projects Quality, SLA adherence, ETA, number of tickets resolved, problems solved, number of change requests implemented, zero customer escalations, CSAT score 2 Process Automation Process optimization, reduction in process steps, reduction in ticket volume 3 Skill Upgradation Number of trainings & certifications completed, number of papers/articles published per quarter What We Offer At Wipro, we are building a modern, purpose-driven organization an end-to-end digital transformation partner with bold ambitions for ourselves and our clients. We believe in the power of reinvention whether it s your career, your skills, or the way we work. As the world evolves, so do we. We explicitly encourage applications from people with disabilities and are committed to fostering an inclusive workplace.

Support Administrator Night Shift (US Time Zone, Voice Support) Location: Bangalore, India Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, powering homes and businesses across 133+ countries. With a commitment to innovation and sustainability, we offer intelligent solar inverters, battery storage, EV charging, and complete home energy management solutions. We are looking for a Support Administrator to join our dynamic team and play a vital role in ensuring seamless support operations for our customers and internal teams. About the Role As a Support Administrator, you will be responsible for handling case escalations, processing replacement part shipments, and assisting the technical support team with shipping, case management, and reimbursement inquiries. You will be the key point of contact for internal employees and customers, ensuring smooth communication and resolution of their concerns. This role requires working exclusively in night shifts (US Time Zone) and handling voice support. Key Responsibilities Customer & Internal Support: Answer customer and internal calls regarding shipment status and proactively communicate about any shipping delays or resolutions. Case Management: Follow up on cases that need additional information and ensure timely resolution. Shipment Handling: Process shipment inquiries, create return shipping labels, and coordinate part number updates for accuracy. Escalation Management: Handle reimbursement inquiries, out-of-warranty claims, and escalate complex cases to the appropriate teams. Cross-Team Coordination: Work closely with upper-level technical support and other departments to ensure smooth case processing and shipment accuracy. Job Requirements High school diploma or equivalent (Bachelor s degree preferred). 1-2 years of experience in Administrator, Processor, Customer Support, or a similar role. Strong customer service skills, with the ability to stay calm in challenging situations. Proficiency in Microsoft Excel and other Microsoft applications. Excellent data entry and typing accuracy. Strong communication, problem-solving, and analytical skills. Ability to prioritize and multitask efficiently in a fast-paced environment. Competitive salary and benefits package Career growth and skill development opportunities Diverse and inclusive work environment Regular training and upskilling programs Transportation and meal allowances for night shift workers At SolarEdge, our success is built on the talent and passion of our people. Join us in creating a future where clean, green energy powers the world! Apply now and be a part of our mission! Qualification : High school diploma or equivalent

Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with over 5,000 employees, offices in 34 countries, and millions of products installed in 133+ countries. Our diverse product offering includes intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and maintaining a relentless focus on innovation, we aim to create a world where clean, green energy from the sun powers homes, businesses, and communities everywhere. Join Us as a Japanese-Speaking Customer Service Specialist! We are expanding our Global Technical Center and looking for a talented individual to provide innovative solutions for the Japanese international market. This is your chance to become an expert in SolarEdge products and the solar energy industry. Location: Brand-new offices with a collaborative environment, transportation, meals, and a competitive compensation package. Work Hours: Japan Standard Time Language Requirement: Japanese Proficiency (JLPT N2/N3) Customer Support: Answer inbound chats, emails, and cases from customers and contractors promptly and professionally. Troubleshooting: Assist with diagnosing and resolving grid-tie solar inverter issues using product schematics, knowledge bases, and technical documentation. Operations Coordination: Validate authorization to release replacement parts as needed. Knowledge Management: Update the internal knowledge database with new troubleshooting solutions. Database Management: Maintain customer monitoring databases and create system layouts upon request. Documentation: Record all interactions and activities in the ticketing system and software platforms. Collaboration: Work closely with peers, managers, and operations teams to enhance service quality. Job Requirements 1-3 years of experience in customer service, technical helpline, or remote support. Technical or engineering qualification (preferred in Electrical/Electronics). Basic understanding of IP network technology. Experience with solar electric products is a plus. Exceptional listening and questioning skills. Strong written and spoken English communication skills. Ability to multitask in a fast-paced environment. Prior experience working in an international organization (preferred). Ability to work in a continuous shift model. Excellent interpersonal and problem-solving skills. Japanese language proficiency (JLPT N2/N3) Read, Write, and Speak. Exciting career growth in the renewable energy sector. Competitive salary and benefits package. Diverse and inclusive workplace. Regular training and upskilling programs. Meal and transportation allowances. At SolarEdge, we recognize that our success comes from the talented and diverse workforce that drives innovation. We are committed to hiring and retaining top talent to ensure continuous business growth and performance. Join us and be part of the clean energy revolution!

Job Title: Learning Operations Analyst Skill Required: Talent Development Learning Delivery Operations Designation: Analyst Qualifications: Any Graduation Experience: 3 5 Years About Accenture Accenture is a global leader in digital, cloud, and security services, bringing specialized expertise across 40+ industries. We provide Strategy & Consulting, Technology, Operations, and Accenture Song, supported by the world s largest Advanced Technology and Intelligent Operations network. With 699,000 professionals serving clients in 120+ countries, we drive transformation through technology and human ingenuity. Learn more at www.accenture.com. About the Role As a Learning Operations Analyst, you will play a key role in learning administration and delivery operations, ensuring the successful implementation of learning solutions while evaluating their effectiveness. You will be responsible for training team members, managing learning satisfaction surveys, and providing general support to client employees. Additionally, you will support process documentation, quality control, and operational excellence within the learning and development function. Key Responsibilities Process Support: Understand, analyze, and execute learning processes as per business rules. Serve as a subject matter expert (SME) to assist team members with process-related queries. Escalate issues and seek guidance when faced with complex challenges. Ensure high-quality written and verbal communication within the team. Develop and maintain process documentation, ensuring compliance with business requirements. Conduct Root Cause Analysis (RCA) on issues and recommend corrective actions. Propose process improvement initiatives to enhance efficiency and accuracy. Participate in knowledge transfer activities and gain in-depth expertise in the process. Collaborate on internal and client-driven initiatives related to learning delivery. Team Support: Manage and allocate workloads efficiently within the team. Support Team Leads/Managers by providing daily reports, metrics, and performance analysis. Maintain and update Management Information Systems (MIS) and process metrics. Provide real-time floor support to resolve operational issues. Conduct training needs analysis and ensure skill development within the team. Adhere to quality checks and audit mechanisms to ensure SLA compliance. Maintain security and confidentiality of client data at all times. Strong interpersonal skills with the ability to engage stakeholders at all levels. Customer-focused mindset with high responsiveness to urgent requests. Ability to work under pressure and meet tight deadlines. Strong organizational, multitasking, and prioritization skills. Analytical and problem-solving abilities. High level of confidentiality and attention to detail. Basic leadership and coaching skills to guide team members. Proficiency in MS Office and Excel, with a focus on business excellence. Strong verbal and written communication skills in English. Ability to handle customer complaints professionally and escalate when necessary. Flexibility to work in rotational shifts. Multicultural awareness and ability to collaborate in a global environment. Join us in delivering best-in-class learning solutions, fostering a culture of continuous improvement, and driving organizational excellence! Qualification : Any Graduation

Summary / Role Purpose The Account Manager will increase new and existing business by adapting ANSYS engineering simulation products and solutions into customers engineering environments and product development processes, ultimately helping customers develop new products and improve existing products and processes. The Account Manager is responsible for all sales activities, from developing new customers through generation of new contacts within an assigned geographical territory, and/or specified named accounts and is responsible for maximizing sales profitability, growth, and account penetration. The role sells the entire Ansys solution and services directly to end users. A successful Account Manager creates a long-term strategy, and helps the customer realize the greatest possible ROI and executes on the said plan from the Ansys solution. Key Duties and Responsibilities Performs sales activities, establishes, develops and maintains business relationships with current and/or prospective customers to maintain renewal business and generate new business for an assigned geographic area, set of named accounts or product/service line to achieve or exceed revenue objectives. Create and conduct sales presentations to match customers' required capabilities to their positive business outcomes. Remain knowledgeable and keep abreast of the company's new and existing products/services to facilitate sales efforts. Research sources for developing current and prospective customers to determine their potential. Develop clear and effective written proposals/quotations for current and prospective customers. Create and maintain account plans for existing customers highlighting profile, share, and value opportunities. Leads coordination of sales effort with marketing, account team, sales management, accounting, legal, and technical services groups globally. Maintain accurate sales data and reports within CRM. Provide accurate forecasts for new sales and renewal revenues. Leverage trade shows and conventions; schedule training and seminars to enhance new business opportunities within the current and prospective customer base. Alert clients to new or improved products/services and relay client feedback to product development staff. Serve as a resource to Ansys channel partners within a designated territory by assisting with the sales process related to new and existing accounts, up to and including opportunity close. Minimum Education/Certification Requirements and Experience Education & Years of Experience: Bachelor s degree in technical, engineering, business or related field with 5+ years of experience demonstrating success in technical sales positions OR 6+ years of experience demonstrating success in technical sales positions. Experience in EDA/ semiconductor design and electronics system design. Demonstrates understanding of engineering analysis and technology. Excellent communication and organizational skills and the ability to work independently. Travel: up to 50%. Preferred Qualifications and Skills Fluent in English. Demonstrated knowledge of the company's products/services. Knowledge of the specific territory, product line, or customer(s). Ability to present to VP & C-Level Executives. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

About RARE RARE is a premium personal assistant service designed to simplify life for busy professionals by saving them time, money, and effort. We offer a comprehensive range of personalized services, including: Travel Assistance: From flight bookings and visa support to tailored itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating special occasion menus. Gifting Solutions: Thoughtful gifting support, from sourcing unique items to personalized packaging and delivery. Mobility Coordination: Arranging chauffeurs, vehicle rentals, and transport solutions. Event Planning and Wellness: Assisting with event management, wellness services, and daily errands for seamless lifestyle support. By handling daily tasks and taking care of the details, RARE empowers customers to focus on what matters most be it work, family, or personal goals. Our commitment to efficiency, reliability, and personalization ensures that customers can live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking Maintain a list of uncompleted customer requests. Track issues, complaints, and unfulfilled requests identified by agents, AI, or through manual sample testing. Ensure timely closure of each tracked request. Escalation Handle complaints and escalations with corrective actions and reactive training. Recommend proactive system improvements and SOPs to enhance request completion rates and customer experience. Provide regular QA feedback to front-end agents and back-end experts. Training Deliver regular training sessions to agents. Continuously upgrade training processes using customer feedback to improve service quality. Supervision Review the performance of assigned front-end agents and provide constructive feedback. Collaborate with the concierge lead to share performance insights and suggestions for improvement. Background Requirements 5 6 years of experience in Quality Assurance roles within customer service or operational environments. Proven experience in conducting training and process audits. Familiarity with high-net-worth individuals (HNI) and the quality standards expected for personalized services. Key Result Areas (KRAs) Ensure timely closure of unfulfilled requests. Resolve complaints and escalations with corrective actions and training. Improve customer satisfaction at the request level. Recommend and implement process and SOP improvements. Provide continuous feedback and training to agents. Key Performance Indicators (KPIs) Average response and resolution times for assigned agents. Customer satisfaction scores for the agents under supervision. Frequency of QA feedback sessions with agents. Reduction in repeat issues. Training effectiveness, measured by improved agent performance. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

We are looking for a proactive Technology Enthusiast to join us as IT Service Manager for Bangalore. You will control the entire lifecycle of our mobile estate from device procurement through retirement and optimize costs and usage with global Enterprise Mobility Management (EMM). A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we'd love to talk to you about this exciting opportunity. About You experience, education, skills, and accomplishments Collaborate with cross-functional teams and 3rd party to address service issues, fostering effective communication and coordination to achieve resolution. Bachelor s degree in Computer Science, Engineering, Mathematics, etc or equivalent experience. Minimum 5 years of experience in Troubleshoot and resolve complex hardware, software, and network-related problems Oversee enterprise mobility suite from cost optimization to device lifecycle management with managed mobility service experience It would be great if you also had . . . Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles This role involves working closely with various departments (IT, T&E, Finance and 3rd Party Supplier) to optimize mobile device usage, manage mobile expenses, and ensure compliance with company policies. Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365. Provide support and solutions include request fulfilment, incident resolution, IT services and implementation, knowledge management and unified endpoint management. Accelerate employee onboarding and productivity through seamless mobile carrier management, adding service to an existing device, order new device. Support our UEM deployment with mobility management to provide policy and compliance management, and endpoint security to protect against threats and data breaches. Gain visibility to our enterprise mobility expenses, data and usage. Discover cross-category trends and configure custom reporting dashboards to efficiently manage and validate contracts, inventory, invoices, processing and payments to reduce costs and optimize resources. Elevate enterprise mobility suite through granular mobile expense management insights and configurable analytics dashboards. Accurately allocate mobile costs at a global scale and enable strategic decision-making to optimize our mobile estate. Track and report on resolution and performance metrics related to mobile device management and support Efficiently plan budgets and align our mobile estate with our organization's financial goals to optimize our enterprise mobility suite. Monitor and analyze team performance metrics related to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identifying areas for improvement and implementing strategies to optimize service delivery. About the Team Global IT Workplace Services function with team members based across multiple geographies in across the Globe. The team comprises 50 Members and reports to the Director of Global IT Workplace Services. Hours of Work Fulltime 45 h/week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree in Computer Science, Engineering, Mathematics, etc or equivalent experience.

About the Role: Under general supervision, the Special Product Solutions Specialist supports Self-Directed Brokerage (SDB), Conversions, Deconversions, Account setup, customer queries, and other assigned products. This position performs a wide variety of functional tasks, including independently investigating and resolving issues, handling special projects, and coordinating activities between internal departments and outside parties while minimizing risk to the company and providing excellent customer service. Essential Functions: Product Administration Tasks/Projects: Manages daily processes between Empower and other investment providers, effectively using available resources to independently resolve a variety of issues with all levels of clients and partners. Coordinates and administers service agreements with outside investment providers. Manages assigned investment/brokerage conversions for all lines of business. Leads the entire SDB In-Kind, SDB account setup, and PEP MEP account setup process, including participant and plan-level quality control, reconciliation, providing clear timelines, frequent updates, and serving as the contact for questions and issues. This may include contact with RM and CSM and other stakeholders and/or contra brokerage firms. Executes the delivery of a variety of transition tasks, stabilizing the task, acting as a knowledge master, and providing process improvement ideas. All tasks listed in the existing Statement of Work will be performed as part of the BAU. Plan Block ownership (by Alphabet, Core only non-restricted), providing daily support for any request/inquiry. General Administration: Manages assigned service requests and processes and all assigned tasks. Documents procedures (written and automated) for internal team members and supports the Senior Analyst and Lead in creating and reviewing procedures. Assists the Senior Analyst in analyzing daily errors/rejects and manages corrections based on daily reports. Works with internal clients and external partners to troubleshoot and resolve complex issues and ensure prompt handling of any escalated issues requiring special handling through coordination with various areas within the organization, including functional processing areas, legal, sales, compliance, systems, financial control, and implementation/processing/service delivery teams. Has hands-on experience in managing multiple stakeholders and tasks and training the team as required. Proactively proposes and implements process enhancements and solutions to increase efficiencies and improve capacity. Qualifications: MBA in Finance or knowledge of accounting is preferred, with related experience in the retirement industry (401K). Must have a graduate degree in Finance and Accounting or a related field. Minimum 2-3 years of experience in SDB (Self-Directed Brokerage) or relevant business tasks like brokerage accounts. Minimum 4-6 years of relevant business experience, specifically Brokerage, Conversions, Asset transfers, new business setup, and document review. Experience in the retirement industry (401K). Knowledge of brokerage/investments and retirement plans. Strong analytical, verbal, and writing skills. Excellent multitasking and organizational skills. Advanced computer skills preferred, including Word, Excel, and Outlook, with the ability to master internal and external applications related to the role. Strong interpersonal and communication skills, with a positive attitude and a focus on a great customer experience. Outside-the-box thinking and solutions-focused. Ability to work effectively with a wide range of diverse departments and individuals, both internal and external. Must be able to work in a fast-paced environment and stressful situations. Must be able to meet deadlines, prioritizing competing priorities as appropriate. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. Qualification : MBA in Finance or knowledge of accounting is preferred with related experience in retirement industry

Key Responsibilities: Operation & Maintenance of HVAC Systems: Oversee and maintain HVAC systems, including AHU (Air Handling Units), BMS (Building Management System), chillers, and other associated components. Project Management: Plan, schedule, coordinate, and monitor assigned engineering modification projects. Assess project requirements, calculate timelines, and sequence project elements for optimal efficiency. Infrastructure Planning & Design: Lead the planning and design of new infrastructure requirements, specifically lab spaces, ensuring compliance with operational needs. Prepare BOQs (Bills of Quantities) and issue tenders to potential vendors, in coordination with the Supply Chain Management (SCM) team. Coordination with Contractors: Manage relationships with external contractors and service providers for executing new construction works, lab renovations, and facility enhancements. Compliance & Safety: Ensure adherence to safety, health, and environmental policies. Work alongside various stakeholders to maintain compliance with GMP standards and guidelines related to infrastructure and equipment. Development of SOPs: Develop, implement, and maintain Standard Operating Procedures (SOPs) to ensure compliance with GMP (Good Manufacturing Practices) principles for facility and equipment operations. Training & Development: Train the contract maintenance team on site operations, ensuring that all maintenance activities comply with safety and operational standards. Facility Maintenance & Upkeep: Oversee the maintenance of electrical and safety fixtures like UPS & batteries, panels, lighting fixtures, fire detection systems, fire hydrants, public address systems, and lifts, with minimal disruption to daily operations. Preventive & Breakdown Maintenance: Plan and implement preventive, periodical, and breakdown servicing of machinery and equipment, ensuring minimal downtime and efficient operation of facilities. Key Skills: HVAC System Management: Expertise in managing the operation and maintenance of HVAC systems, including high and low-side components such as AHUs, chillers, and BMS. Project Management: Ability to manage engineering projects from planning to execution, ensuring alignment with schedules and budgets. Proficient in preparing project schedules and monitoring progress. Infrastructure Design & Planning: Strong knowledge of infrastructure planning, especially in lab design, and expertise in preparing BOQs and issuing tenders. Contractor Coordination: Skilled at liaising with contractors and service providers for construction, renovation, and facility upgrades. Safety & Compliance Knowledge: Understanding of safety, health, and environmental policies, and expertise in adhering to GMP standards for infrastructure and equipment. Maintenance Planning: Expertise in developing and executing maintenance schedules for electrical and safety systems, ensuring operational continuity and minimal disruptions. SOP Development: Proficient in developing and implementing SOPs related to equipment and facility management in compliance with industry standards. Training & Team Management: Ability to train and manage maintenance teams, ensuring high standards of operation and maintenance. Competencies: Presentation & Communication Skills: Strong verbal and written communication abilities, capable of presenting complex information clearly and effectively to different stakeholders. GMP Standards & Procedures: Knowledge of Good Manufacturing Practices (GMP) and familiarity with industry standards and regulatory requirements for facility management and equipment maintenance. Interpersonal Skills: Ability to interact effectively with various stakeholders, including contractors, vendors, and internal teams. Team Player: Collaborative mindset, working well within cross-functional teams and with external partners to achieve common goals. Project Schedule Preparation & Management: Competence in preparing, updating, and managing project schedules, ensuring deadlines and milestones are met. Qualification : Diploma/ITI 4- 6 years experience.