Training Materials Jobs in Bengaluru

Job Title: Process Trainer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Us At Altisource, we build world-class technology and services for the mortgage and real estate industries. We partner with 7 of the top 10 U.S. mortgage servicers, operate one of the top three real estate auction platforms, and manage a cooperative representing over 15% of the $1.8 trillion U.S. originations market. If you're detail-oriented, have a passion for training, and thrive in a dynamic environment this is your chance to make an impact. Position Summary We re looking for a skilled and enthusiastic Learning & Development (L&D) Trainer to design and deliver high-impact training programs for our mortgage services teams. You'll play a key role in enhancing performance, improving process understanding, and supporting business goals. This role is based in Bengaluru, and will begin in a remote capacity. Key Responsibilities Training Delivery & Facilitation Conduct engaging and effective training sessions (both live and online). Facilitate new hire, cross-skill, refresher, and floor support training. Apply adult learning principles and creative training techniques for maximum retention. Instructional Design & Content Development Design customized L&D programs based on business needs. Collaborate with SMEs to convert expert content into learner-friendly modules (classroom, online, or blended formats). Performance Tracking & Coaching Monitor trainee performance during training programs; provide developmental feedback and coaching. Use data analytics to identify training gaps and conduct refresher sessions as needed. Process Management & Improvement Maintain training records and data as per L&D protocols. Drive process improvements in training delivery and program management. Support training-related documentation and project timelines. Stakeholder Collaboration Liaise with business and L&D teams to ensure alignment on processes, scheduling, and training requirements. Attend and implement insights from any client-mandated training sessions. Mentorship & Team Support Mentor junior trainers in facilitation, content delivery, and training methodologies. Participate in on-the-job training support and floor activities. Qualifications & Skills Experience: Minimum 2+ years of experience in U.S. Mortgage Origination Services. Education: Graduate in any discipline. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Communication: Strong verbal and written communication skills. People Skills: Good interpersonal and team management capabilities. Business Acumen: Ability to analyze data, recommend process changes, and collaborate with global teams. Work Ethic: Strong organizational skills with the ability to meet tight deadlines and handle pressure. A collaborative and growth-oriented work environment. Opportunities to make a meaningful impact through training and development. A chance to work with one of the leading names in the mortgage and real estate industry. Join us and be a part of transforming how homes are bought, sold, and managed. Qualification : Graduate in any discipline

Position: Area Sales Manager Location: Bangalore Experience: 4 to 12 years Education: B.Tech/BE/MBA Role Overview We are looking for a dynamic and results-driven Area Sales Manager to lead our regional sales initiatives. The ideal candidate will be responsible for expanding the dealer/customer base, driving sales volume, and achieving market share targets. This role requires strong planning, team leadership, and market insight to optimize performance across assigned territories. Key Responsibilities Sales & Target Management Achieve and exceed sales volume targets and market share goals for the assigned region. Set performance goals for the sales team and ensure consistent tracking and delivery. Identify and unlock new market opportunities and customer segments. Team & Dealer Management Lead and support sales representatives to drive performance across territories. Conduct regular team meetings, performance reviews, and territory analysis. Ensure dealership staff are aligned with company goals and have access to quality enablers (tools, training, materials). Channel & Inventory Oversight Develop and nurture channel partner relationships including distributors and dealers. Monitor inventory levels, ensure availability of stock, and manage returns effectively. Coordinate with dealers for accurate and timely forecasting. Market Development & Promotion Plan and execute sales promotional activities in collaboration with marketing. Work closely with financers and insurance partners to support market growth. Analyze dealership performance and implement corrective actions when needed. Feedback & Compliance Act as a communication bridge between dealerships and corporate functions. Ensure adherence to company policies, initiatives, and brand standards. Gather and relay market intelligence, including competitor activities and regulatory updates, to the Regional Sales Manager (RSM) and Head Office. Customer Engagement Visit key customers to gather feedback, understand expectations, and resolve escalations. Maintain a strong customer-centric approach to build loyalty and trust. Key Skills & Competencies Strong customer focus with problem-solving ability Proven track record in sales planning, target achievement, and territory management Ability to motivate teams and manage performance Proficient in conducting reviews, providing feedback, and driving improvement Strategic thinking with strong communication and interpersonal skills Opportunity to lead high-impact regional sales initiatives Work in a dynamic, fast-paced, and performance-driven environment Contribute to the growth of a strong and expanding brand Apply now and be part of a forward-thinking organization. Qualification : B.Tech/BE/MBA

Job Title: Design Engineer Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading provider of innovative home automation solutions, dedicated to enhancing everyday living through intelligent technologies. With a strong presence in the smart living and building automation industry, we offer an exciting and collaborative environment for engineering professionals to grow, innovate, and contribute to transformative projects. Position Overview We are looking for a Design Engineer with a passion for CAD modeling, automation, and system development. This role involves collaborating with engineering, drafting, and operations teams to develop accurate, efficient, and high-quality design solutions. If you're technically inclined, detail-oriented, and eager to contribute to cutting-edge smart automation systems, this opportunity is for you. Key Responsibilities Assist in the development and implementation of CAD modeling and drafting standards for consistent documentation and design. Collaborate with cross-functional teams to incorporate Design for Manufacturability (DFM) and Design for Assembly (DFA) into models and technical drawings. Continuously improve design automation processes to boost efficiency and accuracy. Support engineering operations with tools like spreadsheets, parts lists, BOM (Bill of Materials) generation, and calculation templates. Develop internal system procedures to maintain high-quality standards aligned with industry best practices. Document technical procedures, user manuals, and training materials. Provide technical training and support to team members when needed. Contribute to other engineering or development projects as assigned. Skills & Experience Must-Have: Bachelor's degree in Electrical Engineering or a related field. 1 4 years of relevant experience in industrial or design automation. Good verbal and written communication skills. Team player with the ability to work under tight deadlines. Strong attention to detail, creative problem-solving skills, and analytical thinking. Proficiency in CAD software and understanding of design principles. Experience with engineering tools, ERP systems, and MS Office Suite (Excel, Word, Outlook). Preferred/Good-to-Have: Experience in CAD automation or engineering application development (2+ years preferred). Ability to work as a full-stack developer (desktop, web, client platforms) is a plus. Passion for programming and self-driven learning. Ability to work in flexible shifts as required. Familiarity with home automation or building systems is advantageous. Who Can Apply Candidates with 1 4 years of relevant experience. Freshers with strong academic backgrounds and a passion for design & automation are also encouraged to apply. If you're looking to contribute to the future of intelligent living while advancing your engineering career, we invite you to be part of the EBSL Automat journey. Qualification : Bachelor's degree in Electrical Engineering or a related field

Technical Trainer Location: Bengaluru, Karnataka, India Full-time Partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Job Summary We are seeking a highly skilled and motivated Technical Trainer to design, deliver, and evaluate training programs that empower our customers, partners, and employees to effectively use ColorTokens' products and solutions. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for teaching and knowledge-sharing. Key Responsibilities Training Delivery: Conduct engaging and effective technical training sessions (classroom, virtual, or on-site) for customers, partners, and internal teams. Curriculum Development: Create, update, and maintain technical training content, including presentations, manuals, e-learning modules, and labs, tailored to various audiences. Product Expertise: Gain in-depth knowledge of ColorTokens' products, including zero-trust frameworks, endpoint protection, and cloud security solutions. Certification Programs: Design and implement certification programs to validate the technical competencies of trainees. Feedback and Improvement: Gather feedback from training participants to continuously improve training programs and materials. Collaboration: Work closely with product, engineering, and customer success teams to ensure training content is aligned with the latest product updates and best practices. Knowledge Repository: Develop and maintain a repository of technical resources, FAQs, and troubleshooting guides. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 5 to 10 years of experience as a Technical Trainer, Product Trainer, or similar role in the IT or cybersecurity domain. Strong understanding of cybersecurity concepts, zero-trust architecture, cloud computing, and endpoint protection technologies. Proven experience in creating and delivering technical training content for diverse audiences. Excellent communication, presentation, and interpersonal skills. Hands-on experience with tools like Learning Management Systems (LMS) and e-learning platforms. Certifications such as CompTIA Security+, CISSP, or similar are a plus. Preferred Qualifications Experience working with SaaS-based cybersecurity products. Proficiency in scripting languages like Python or PowerShell for technical demonstrations. Familiarity with public cloud platforms (AWS, Azure, GCP). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Senior Technical Writer | 4-6 Years Experience | Bangalore (Onsite) Location: Bangalore (Work from Office) Experience: 4 to 6 Years About the Role We are looking for a detail-oriented Senior Technical Writer to join our dynamic team. The ideal candidate will have a strong ability to gather complex technical information from developers and subject matter experts, transforming it into clear, concise, and user-friendly documentation. You will play a vital role in creating and maintaining comprehensive technical materials that support our innovative real estate ERP platform, In4Suite . Key Qualifications Bachelor s degree in Marketing, Business Administration, or related field. Proven experience in technical writing within software or technology environments. Exceptional skills in organizing and presenting complex technical information clearly. Strong ability to write instructional content, including user manuals, installation guides, FAQs, and API documentation. Effective collaboration skills to work with product management, engineering, and QA teams. Ability to review, edit, and update documentation to reflect product updates and improve clarity. Commitment to maintaining documentation accuracy, consistency, and industry standards. Preferred Skills Hands-on approach to documentation development and management. Proactive ownership of documentation projects and deliverables. Self-motivated with the ability to work independently and within a team. Excellent verbal and written communication skills. Strong attention to detail and quality assurance mindset. What You Will Get Flexible working hours for work-life balance. Opportunities for continuous learning and career growth. Comprehensive medical and insurance benefits. Company Core Values Positive attitude with a collaborative mindset to achieve shared goals. Clear, respectful communication with managers and and colleagues. Team-first approach emphasizing collective success over individualism. Growth-oriented mindset committed to ongoing skill and knowledge development. About In4Velocity Since 2004, In4Velocity has been a trusted technology partner for real estate, construction, and infrastructure companies, helping streamline their daily operations. Our flagship product, In4Suite , is a cutting-edge platform empowering real estate developers to become digitally advanced enterprises, providing critical insights for better business decisions. In4Suite uniquely integrates all essential real estate workflows buy-side, sell-side, and in-house operations into a single platform, eliminating the need for multiple disparate tools. With a powerful Business Intelligence system and unmatched global support, In4Suite is the preferred platform for real estate development and construction management clients worldwide. Join us to be part of a pioneering company driving innovation and transformation in the real estate technology space. Apply now to join In4Velocity! Qualification : Bachelors degree in Marketing, Business Administration, or related field.

Instructional Designer Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Global Strategic Services Industry Innovation and Solutions Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader in AI-driven industrial digital transformation, working with major sectors like Oil & Gas, Pharma, Chemicals, and Manufacturing. We create innovative platforms like Cognite Data Fusion and Cognite Atlas AI to empower smarter operations. Role Overview Join the Cognite Academy team, which provides training and educational content for customers and partners. You will design and develop engaging courses, learning paths, and training materials primarily for technical users (data engineers, software developers, data scientists) and Cognite application users. Your work will enhance onboarding, self-service learning, and certification programs. Key Responsibilities Redesign and develop entire courses, micro-learning modules, and curricula using various instructional design models (e.g., ADDIE). Collaborate with subject matter experts to analyze training needs and target audiences. Create engaging multimedia content: videos, simulations, role-plays, and interactive assessments using tools like Active Presenter, Genially, Vyond. Implement courses and manage content in LMS platforms (Skilljar preferred). Design formative assessments and certification exams. Support the learning community and contribute to customer and partner engagement. Use HTML and basic coding to build learning paths and interactive content. Your Profile 2 to 5 years instructional design experience in the SaaS industry. Strong knowledge of learning theories and instructional design methods (ADDIE a plus). Proficient with authoring tools such as Active Presenter, Genially, Vyond, and at least one LMS (Skilljar a plus). Basic HTML and visual design/storyboarding skills (Adobe Creative Suite, Miro, etc.). Experience with video editing and social media content management. Basic project management and agile work methodology skills. Excellent written and verbal communication skills, able to connect with both technical and non-technical audiences. Eager to learn new technologies and improve programming skills (Python, HTML, Adobe Premiere Pro). Passionate about making a real impact on user learning and adoption. Work with a diverse global team of 70+ nationalities focused on inclusion and innovation. Modern, engaging Bengaluru office with a hybrid work model. Flat organizational structure with direct access to leaders. Opportunity to collaborate on cutting-edge projects in a fast-growing tech company. Strong community and partner ecosystem to learn from and contribute to. Excited to shape the future of learning in industrial AI? Apply to join Cognite s Academy team today!

Competitive Technical Research Analyst Location: Bangalore, India Job Summary Rubrik is seeking a Competitive Technical Research Analyst to empower our sales teams with strategic competitive intelligence. You will be instrumental in maintaining internal collateral, developing battle cards, presentations, and delivering impactful sales training that highlights Rubrik s strengths against competitors. You will collaborate closely with sales, product marketing, and product management teams to provide up-to-date market insights and help Rubrik stay ahead in the data protection and cybersecurity space. Key Responsibilities Collaborate with Sales Enablement to develop sales tools such as cheat sheets, presentations, and training materials. Work alongside Field Enablement and Field Success teams to integrate competitive strategies into sales plays. Develop defensible, data-backed competitive analyses showcasing Rubrik s advantages over competitors. Provide quarterly competitive landscape reports through detailed data analysis and feedback. Deliver day-zero competitive intelligence support on new Rubrik product features and competitive feature sets. Produce in-depth documentation comparing Rubrik solutions with competing products for internal teams. Partner with Product Management and Marketing to create collateral supporting demand generation efforts. Required Qualifications 5+ years in a sales engineer, solution architect, or quota-carrying role within a field sales team. Experience with data protection solutions such as Cohesity DataProtect, Veeam Backup & Recovery, Dell EMC IDPA/DataProtect, Veritas NetBackup, or Commvault. Familiarity with protecting unstructured data from On-Prem NAS and Cloud Object Storage. Experience crafting technical presentations for sales and customer education. Solid understanding of cloud computing architectures and SaaS application protection focused on cyber resilience. Strong knowledge of customer pain points around data protection and cyber resilience. Excellent collaboration skills to drive projects across teams. Ability to analyze competitor products, strategies, and messaging effectively. Skill in translating technical features into compelling business value propositions. High energy and a speed of sales mindset to act with urgency and curiosity. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery.

Support Engineer II Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team supports critical business processes across the organization by managing key SaaS platforms such as Salesforce, NetSuite, Workday, Coupa, Snowflake, and others. Their goal is to enhance scalability, system efficiency, and user experience while enabling business growth. Role Overview As Support Engineer II Salesforce, you ll be the key escalation point and hands-on technical expert supporting Salesforce functions across Sales, Marketing, Channel, and Admin modules. You ll resolve complex issues, guide enhancements, and ensure Salesforce aligns with organizational goals and compliance standards. Key Responsibilities Salesforce Support & Issue Resolution Act as the primary escalation point for Salesforce issues in Sales, Marketing, Channel, and Admin. Diagnose and troubleshoot complex problems (data issues, access, automations, integrations). Collaborate with developers, integrators, and DevOps to resolve cross-functional issues. Enhancements & Change Management Manage minor enhancements, change requests, and bug fixes. Coordinate deployment with admins, release managers, and business teams. Create documentation and training materials for end users. Governance, Compliance, & Performance Enforce data governance, access control, and security standards. Support SOX, GDPR, and other compliance through audits and documentation. Monitor and improve Salesforce system performance and scalability. What You ll Need Required Experience 5 7 years of Salesforce experience. Strong understanding of Sales Cloud, Marketing Cloud (or Pardot), Partner Portals, Admin Tools. Salesforce Administrator certification required. Proven ability to troubleshoot complex issues (Apex, Flows, Workflows, Reports, Validation Rules). Preferred Skills Experience with Service Cloud and Case Management. Familiarity with integration tools like MuleSoft, Zapier, and marketing automation platforms. Additional Salesforce certifications (e.g., Marketing Cloud Email Specialist) are a plus. Core Competencies Strong strategic thinking and solution alignment with business goals. High attention to detail, quality focus, and ownership mindset. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities in fast-paced, cross-functional environments. Customer-centric, problem-solving approach. Rubrik is a leader in Zero Trust Data Security , helping enterprises protect, monitor, and recover their critical data from cyberattacks and disruptions. You ll be part of a forward-thinking team working with cutting-edge tech in a collaborative and impactful environment.

Senior SAP EAM / PM Consultant Experience: 8+ Years Work Type: Full-time About Fingent At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients. Skill Set Requirement: Minimum 8 years of SAP EAM/PM consulting experience with at least 2 full lifecycle implementations. Strong functional knowledge in equipment master, breakdown maintenance, maintenance plans, task lists, notifications, and order management. Experience integrating EAM with SAP MM, FI, and PS. Exposure to S/4HANA EAM is a strong plus. Industry experience in utilities, oil & gas, manufacturing, or transportation preferred. Excellent communication and client-facing skills. SAP Certification in EAM (optional but preferred). Nice to Have: Knowledge of mobile asset management tools (e.g., SAP Asset Manager, Click Field Service, or Maximo). Understanding of predictive maintenance, IoT integrations, and Industry 4.0 trends. Experience in preparing T&M-based SoWs and project estimations. Roles and Responsibilities: Lead end-to-end SAP EAM implementations including requirements gathering, blueprinting, configuration, testing, deployment, and support. Conduct workshops with business users to define asset management processes and map them into SAP. Configure SAP Plant Maintenance (PM) module maintenance planning, notifications, work orders, task lists, equipment, functional locations, breakdown & preventive maintenance. Integrate SAP PM with modules like MM, FI, and PS where applicable. Provide functional expertise during data migration, UAT, go-live and hyper care phases. Document functional specifications for custom developments and enhancements. Deliver user training and prepare training materials as needed. Act as the main POC for onsite coordination with client stakeholders and offshore teams. More Information Experience: 8+ Years

Senior Product Manager AI Products | SaaS | CLM | Bangalore Location: Bangalore, India Department: Product Management Reports To: Manager, Product Management Experience Required: 5+ years in Product Management (B2B SaaS, AI, or Document Automation) Industry: SaaS | AI/ML | Contract Lifecycle Management (CLM) About Conga At Conga, we help global businesses simplify complexity and drive revenue growth through powerful Revenue Lifecycle Management solutions. Our platform unifies critical business processes across configuration, execution, fulfillment, and renewal empowering teams with AI-driven insights to make smarter, faster decisions. The Conga Way shapes our culture it s how we hire, collaborate, and innovate. Developed with direct input from our employees, it ensures every voice is heard and every talent is nurtured. Role Overview Senior Product Manager (Discovery AI): We are looking for a Senior Product Manager to lead the development of Discovery AI, Conga s advanced metadata extraction and document analysis engine. You will play a key role in bringing AI-powered solutions to market, working cross-functionally to drive innovation and enhance the way enterprises manage contracts and data. Why This Role Matters: Discovery AI helps businesses unlock hidden insights from unstructured documents, improving compliance, reducing manual processing, and increasing operational efficiency. Your leadership will define how Conga delivers next-generation solutions in document intelligence, AI, and contract metadata extraction transforming the way customers interact with their most critical data. Key Responsibilities: AI-Driven Product Innovation: Define and lead the roadmap for metadata extraction and document intelligence solutions powered by AI/ML. Hands-On Product Execution: Deliver demos, manage implementation rollouts, and work closely with scrum teams to ship features on time and with impact. Customer-Centric Strategy: Gather and prioritize customer feedback to continuously refine Discovery AI features and address real-world use cases. Cross-Functional Leadership: Collaborate with engineering, data science, UX, services, and marketing teams to ensure aligned product delivery. Market & User Research: Conduct in-depth research to identify opportunities for new AI-powered capabilities and competitive differentiation. Analytics & Prioritization: Use data insights and usage metrics to shape roadmap decisions and measure product success. Internal Enablement: Create clear documentation, support training materials, and partner with customer success to handle escalations. Go-to-Market Collaboration: Work with marketing and sales teams to communicate product value and drive adoption. Qualifications: 5+ years of experience in Product Management, ideally in B2B SaaS, AI/ML, or document/data extraction platforms. Proven ability to manage full product lifecycle from concept to launch and iteration. Strong grasp of AI/ML fundamentals and how they apply to business workflows. Experience with Contract Lifecycle Management (CLM) or enterprise legal/document systems is a strong plus. Bachelor s degree in Engineering or related technical field (Master s or MBA is a plus). Strong communication and stakeholder management skills across both technical and business teams. Passionate about solving real-world customer problems using data and intelligent automation. What Will Set You Apart: Deep empathy for the customer journey and a strong desire to build products that deliver measurable impact. Proven leadership in Agile product development environments. Ability to clearly communicate complex technical concepts to non-technical audiences. Enthusiasm for AI-driven transformation and the future of intelligent business systems. Collaborative mindset with the ability to influence without authority across distributed teams. Qualification : Bachelors degree in Engineering or related technical field (Masters or MBA is a plus).

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Investigator Payments Analyst Location: Bengaluru Job Overview: The Investigator Payments Analyst is responsible for supporting the delivery of all required start-up contracting activities for selected sponsors, studies, or multi-protocol programs. This includes pre-award activities and providing essential operational and financial contracting support. The role ensures compliance with sponsor requirements, regulatory guidelines, and project timelines. Essential Functions: Grant Estimates & Proposal Support: Develop simple investigator grant estimates and proposal text to support the proposal development process. Contracting Tools & Systems: Utilize and maintain contract and budget templates and contracting systems, tools, processes, and training materials for selected sponsors, ensuring alignment with the Scope of Work and Project Plan. Collaboration & Communication: Coordinate with sponsors, stakeholders, and RSU regions to ensure successful delivery of projects in compliance with sponsor requirements and the RSU Management Plan. Operational & Financial Support: Provide operational and financial contracting support to facilitate business development and efficient initiation and maintenance of clinical trials, ensuring compliance with regulatory requirements. Documentation Support: Assist in creating and reviewing scientific, technical, and administrative documentation to support business development and enable study initiation and maintenance. Contracting Intelligence: Contribute to the collection, interpretation, analysis, and dissemination of contracting intelligence for assigned studies and the company. Efficiency & Reporting: Ensure contracting efficiency and adherence to project timelines and financial goals, and report on performance metrics and out-of-scope activities. Compliance & Quality Standards: Ensure compliance with contract management and quality standards, providing administrative and operational support to investigators and managers as required. System & Database Management: Accurately complete and maintain internal systems (including CTMS), databases, tracking tools, timelines, and project plans. Qualifications: Education: Bachelor's degree required. Experience: At least 1 year of relevant experience, including demonstrable experience as a contract negotiator or equivalent combination of education, training, and experience. Skills & Knowledge: Negotiation & Communication: Strong negotiation and communication skills to facilitate contract discussions and maintain professional relationships with sponsors. Interpersonal Skills: Ability to work effectively in teams and with internal and external stakeholders. Technical Writing: Strong technical writing skills for creating and reviewing proposals and documentation. Clinical Trial Knowledge: Understanding of clinical trial environments and the drug development process. Regulatory Knowledge: Knowledge of GCP/ICH guidelines, applicable regulatory requirements, and SOPs. Organizational Skills: Excellent organizational and planning skills for managing contracting activities. Software Proficiency: Strong knowledge of Microsoft Office and other relevant software tools. Contract Management: Good understanding of clinical trial contract management, including pricing models, proposals, and budgets. Additional Skills: Ability to interpret pricing models, prepare proposals, bid grids, and budgets. Ability to work in a matrix team environment and build effective working relationships with sponsors, co-workers, and managers. Ability to exercise independent judgment when negotiating contracts and making decisions. This role offers an exciting opportunity for individuals who have a strong foundation in contract negotiation and management, along with an understanding of the clinical trial landscape. If you are a detail-oriented, proactive individual with a passion for working in the healthcare and clinical trial industries, we encourage you to apply. Qualification : Bachelor's degree required.

Job Title: Global Solutions Partner Manager Location: Madhavanagar, Bengaluru, KA 560001 Mode of Work: At Office Experience: 10 to 20 years No. of Positions: 1 Department: Business Industry: IT Services, Utilities, Telecom, Energy About the Role: We are seeking a highly skilled Global Solutions Partner Manager to focus on establishing and nurturing strategic partnerships in the Utilities sector in India, particularly in Power, Telecom, Water, Gas, Oil, and related domains. The role will require building a network of organizations in the US and Europe who wish to establish design, service, and backend centres in India, while also partnering with System Integrators (SIs) globally who serve the Utilities vertical. This is an exciting opportunity to drive global partnerships, manage client relationships, and contribute to the growth of Pixel s solutions within the industry. Key Responsibilities: Scouting and Partnering: Identify and sign up US/Europe-based companies in the Utilities, Telecom, Broadband, Power, Water, Oil, Gas sectors to transfer their backend work to Pixel in India. Develop strategic partnerships with key players to deliver Network design, process, and delivery services. Global Solutions Delivery: Work with US companies to deliver their Utilities-based solutions in India. System Integrator (SI) Partnerships: Partner with Indian and global IT services companies (SIs) and advisory consultants, managing delivery and partial design of Utilities/Telecom/Broadband/Power accounts and projects. Market Research and Business Development: Collaborate with the Business Excellence and Market Research teams to identify global partnership opportunities. Develop and execute go-to-market strategies for these partnerships. Revenue Growth and KPIs: Drive a revenue goal by developing a defined partner ecosystem. Manage weekly/monthly KPIs/OKRs to ensure the achievement of partnership and revenue targets. Collaboration with Internal Teams: Work closely with internal teams (Sales, Marketing, Product Development) to create joint business plans, strategies, and promotional activities with partners. Training and Support: Develop training materials, presentations, and resources to enable partners to sell and implement Pixel s solutions effectively. Risk Management and Compliance: Ensure all partnerships align with corporate policies, legal requirements, and regulatory standards. Identify and manage potential financial, legal, and operational risks related to partnerships. Industry Relationship Management: Leverage existing relationships with US-based companies providing Utilities services and consulting projects. Build relationships with Indian MNC System Integrators and IT service companies. Skills and Requirements: Qualification: Bachelor s degree in Business, Marketing, Research, or a related field. An MBA is a plus. Experience: 10 to 20 years of experience in partnership management, business development, or related roles within the tech, consulting, or corporate solutions sector. Proven track record in Utilities/Telecom/Broadband/Power sectors, especially with US-based companies. Strong existing relationships with US-based companies looking to outsource Utilities/HFC design projects to India is a must. Experience partnering with Indian MNC System Integrators and IT service companies is a plus. Industry Knowledge: Strong familiarity with the global Utilities landscape and relevant technologies. Knowledge of the latest trends in GIS, Telecom, and Utilities sectors. Skills: Analytical Skills: Ability to analyze market data, understand industry trends, and make informed, data-driven decisions. Communication and Interpersonal Skills: Excellent presentation, negotiation, and relationship-building skills. Problem-Solving: Ability to address and resolve issues quickly and efficiently. Attention to Detail: Ensuring no aspect of partnership or delivery is overlooked. Additional Requirements: Ability to think strategically and execute tactically. Proactive mindset with a focus on achieving both short-term and long-term business goals. Fluency in communication strong written and verbal English skills to manage relationships effectively. Why This Job Might Be for You: You enjoy solving complex challenges and developing creative, actionable solutions. You are detail-oriented and committed to delivering the highest quality solutions, ensuring no task goes unaddressed. You thrive in fast-paced environments, are adaptable to changes, and can quickly learn new things. You re highly motivated, proactive, and always looking for new ways to make an impact. You have a proven ability to communicate clearly, whether in writing or speaking, and can explain complex technical concepts to various stakeholders. Additional Information: Location: Madhavanagar, Bengaluru, KA 560001 No. of Positions: 1 Department: Business Employment Type: Full-time Work Mode: At Office Seniority Level: Senior Qualification : Bachelors degree in Business, Marketing, Research, or a related field.An MBA is a plus.

Job Title: India Solutions Partner Manager Corporate Location: Madhavanagar, Bengaluru, KA 560001 Mode of Work: At Office Qualification: Bachelor s degree in Business, Marketing, Research or a related field, an MBA is a plus. Experience: 7 to 18 years No. of Positions: 1 Location: Bangalore Department: Business About the Role: We are seeking an exceptionally talented India Solutions Partner Manager Corporate who shall focus on establishing and nurturing strategic partnerships with the corporate sector in India to service the market with PIXEL s solutions, specifically GIS. The role shall involve building and managing relationships with corporate partners and clients, identifying the clients GIS based needs along with the partners, and aligning the company s solutions to help clients achieve their business goals. Below is a breakdown of the key responsibilities and qualifications for the position: Skills & Requirements: Very specifically tying up with MNC organisations operating in India with their offerings in India (who service with GIS and GIS based solutions) and to partner with these companies for GIS projects (other related projects like Low Code App projects etc as well) in India and be their GIS partner of choice. Go To Market with these companies and even front end projects as and when needed. Act also as a backend for these companies for major GIS / certain Utilities projects to service (including both corporate and Government projects that these organisations service themselves). Tie up directly with other large B2B companies for domain specific GIS projects like retail, agriculture, rural banking etc. Tie up with e-commerce start-ups to tap the GIS business generated by the start-up eco system. Tie up with domain consulting companies like irrigation consultants / smart city consultants etc for commissioning of GIS based projects and delivery based projects. Tie up with domain companies for big ticket GIS govt projects and while these domain companies get govt businesses, the partner manager should ensure sub sourcing / partnering with these companies specifically for large GIS projects especially in the land / D fense / irrigation etc sectors. Tie up with Telecom/broadband service providers, other utility companies, SCADA (Supervisory Control and Data Acquisition) solution providers in India. Drive a revenue goal through the defined partner ecosystem. Collaborate with internal teams (e.g., Sales, Marketing, Product Development) to drive joint business plans, strategies, and promotional activities. Develop and deliver training materials, presentations, and other resources to help partners understand and sell the company s solutions effectively. Ensure all partnerships align with corporate policies, legal requirements, and regulatory standards. Identify and manage potential risks related to partnerships, including financial, legal, and operational risks. Existing relationships with organization types mentioned in the job responsibilities is an absolute must. Relationships with Smart City / Irrigation consultants will be an added advantage. Industry Knowledge: Familiarity with the Indian corporate landscape servicing GIS and knowledge of relevant technologies and solution is very critical. Analytical Skills: Ability to analyse market data, understand industry trends, and make data-driven decisions. Communication and Interpersonal Skills: Strong presentation, negotiation, and relationship-building skills. Problem-Solving: Ability to address and resolve issues promptly and efficiently. Bachelor s degree in Business, Marketing, Research or a related field, an MBA is a plus. Experience: Typically, 7 -18 years of experience in partnership management, business development, or a related role within the tech, consulting, or corporate solutions sector. Note that existing relationships with organization types mentioned in the job responsibilities is an absolute must. Relationships with Smart City / Irrigation consultants will be an added advantage. This job might be for you if: You enjoy solving problems. You love taking on difficult challenges and finding creative solutions. You don t get flustered easily. If you don t know the answer, you ll dig until you find it. You pay attention to the details. As far as you re concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch. You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches. You communicate clearly. You write well, you speak eloquently and you can explain just about anything to anyone. You are motivated and driven. You are ready for new challenges without waiting to be asked. You re going to take ownership of the time you spend with us and truly make a difference. Qualification : Bachelors degree in Business, Marketing, Research or a related field, an MBA is a plus.

Position: Application Engineer, Analog & Power Job Overview: We are seeking an Application Engineer specializing in Analog & Power to join our team. In this role, you will provide advanced engineering design services and support to the regional engineering team, with a focus on power electronics and analog engineering solutions. You will be responsible for hardware engineering support, including PCB design and review, electronic simulations, and laboratory analysis, all while ensuring compliance with industry standards and customer specifications. Key Responsibilities: Provide advanced engineering design and support for power electronics and analog systems, assisting the regional engineering team. Conduct hardware engineering tasks, including PCB reviews, electronic simulations, and using lab equipment such as PCBA rework tools and oscilloscopes for product development. Lead PCB design from initial concept (block diagrams) to part selection, schematics, layout, Gerber files, and prototype testing. Develop clear and concise technical documentation, such as whitepapers, technical reports, and internal training materials. Support the development and validation of reference designs to meet customer specifications. Ensure that all designs comply with relevant industry standards and customer specifications. Attend technical and sales training to stay up to date with current technologies and trends. Maintain accurate documentation of engineering designs and solutions for future reference. What We Are Looking For: Bachelor s Degree or higher in Electronics, Electrical Engineering, Computer Science, or a related field. At least 7 years of experience in electronics/semiconductors, power management, and analog product design. Strong technical expertise in power conversion topologies (DC-DC, AC-DC, DC-AC). Experience working with WBG (Wide Bandgap) devices such as SiC and GaN. Solid experience with electrical instrumentation, including Op-Amps, signal conditioning, sensors, and data acquisition systems. Familiarity with industry standards and compliance (e.g., IEC, UL, ISO) for high-power systems. In-depth understanding of EMI/EMC standards and mitigation techniques for high-power designs. Experience in reference design development, validation, and component optimization. Strong communication and interpersonal skills to collaborate effectively with internal teams and customers. A passion for innovation and a commitment to delivering high-quality engineering solutions. What s In It For You: Access to training and professional development opportunities. Performance coaching and growth support. The chance to work with a fun and supportive team. Opportunity to be part of a growing and strong company. Community involvement opportunities. About Arrow: Arrow Electronics, Inc. (NYSE: ARW), a Fortune 133 company and one of Fortune Magazine s Most Admired Companies, is a global leader in technology solutions. With 2023 sales of USD $33.11 billion, Arrow develops innovative technology solutions that improve business and daily life. Our broad portfolio helps customers create, make, and manage forward-thinking products that make technology accessible to more people. Location: Bangalore, India Employment Type: Full-time Job Category: Engineering and Technology Qualification : Bachelors Degree or higher in Electronics, Electrical Engineering, Computer Science, or a related field.

Join Us in Revolutionizing the Data Storage Industry We re at the forefront of a transformative tech movement, fundamentally reshaping the data storage industry. At Pure Storage, you ll have the chance to lead with innovative thinking, grow alongside us, and collaborate with the smartest team in the industry. If you re ready to make a lasting impact and seize boundless opportunities, come join us! SHOULD YOU ACCEPT THIS CHALLENGE... As an Instructional Designer, you will create high-impact learning experiences that empower our partners. This role is critical in designing, developing, and delivering training programs that provide our partners with the knowledge and skills necessary to succeed with our products, solutions, and go-to-market strategies. Working as part of the GTM & Partner Experience team, you will design scalable, engaging learning solutions that drive partner adoption, sales effectiveness, and technical expertise. You'll collaborate cross-functionally with Subject Matter Experts (SMEs), partner managers, sales, and technical teams to ensure the training aligns with business goals and partner needs. In This Role, You Will: Develop structured learning courses and paths tailored to various partner personas (e.g., sales, technical sales, marketing, operations, executives), ensuring they have the right knowledge to drive business success. Design and develop effective and engaging learning modules using Articulate 360, incorporating videos, simulations, and instructional best practices. Convert complex content into clear, concise, and engaging training materials, such as e-learning modules, instructor-led training, job aids, videos, infographics, simulations, and assessments. Collaborate with SMEs to gather and refine content that aligns with learning objectives. Apply instructional design models (e.g., ADDIE, SAM), gamification, and interactive learning strategies to create impactful experiences. Utilize our Intellum LMS (Learning Management System) to publish, track, and manage learning content. Develop assessments to measure learning outcomes and knowledge retention. Continuously evaluate training effectiveness using metrics, data, and partner feedback to assess engagement, course completion rates, and learning impact, iterating on content as needed. Stay updated on trends in instructional design, e-learning technologies, and gamification to enhance training programs. What You ll Need to Bring to This Role: Basic Qualifications: Bachelor s or Master s degree in Instructional Design, Learning & Development, Education, or a related field. 12+ years of experience in instructional design, curriculum development, or e-learning development. Proficiency in e-learning authoring tools (Articulate Storyline, Rise, Captivate, Camtasia, Vyond, etc.) is a plus. Familiarity with Intellum LMS or similar learning platforms, and SCORM-compliant content. Experience designing training programs for partners, channel sales, or reseller networks. Strong writing, communication, and project management skills. Ability to translate complex technical and sales topics into engaging, digestible learning experiences for partners. Solid understanding of adult learning principles, instructional methodologies, and training needs analysis. Excellent project management skills, attention to detail, and the ability to meet deadlines. What You Can Expect from Us: Pure Innovation: We celebrate those who think critically, embrace challenges, and aspire to be trailblazers. Pure Growth: We provide the space and support for you to grow alongside us and contribute meaningfully. Pure Storage has been recognized as one of Fortune's Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We build each other up, setting aside egos for the greater good. Additionally, we understand the importance of a healthy work-life balance and offer various perks, including flexible time off, wellness resources, and company-sponsored team events. For more details, check out purebenefits.com. Qualification : Bachelors or Masters degree in Instructional Design, Learning & Development, Education, or related field.

Job Title: Quality Analyst Outbound Retention Location: Bengaluru Job Summary The Quality Analyst is responsible for ensuring the quality of the outbound retention process. This role involves monitoring sales calls, analyzing performance data, and providing feedback to improve sales performance and customer satisfaction. You will work closely with the sales team to identify areas of improvement, develop training programs, and streamline processes to ensure continuous improvement in sales effectiveness. Key Responsibilities Quality Monitoring: Monitor and evaluate outbound sales calls to ensure adherence to company policies and quality standards. Conduct regular audits of sales processes and transactions to identify gaps and recommend corrective actions. Ensure all team members maintain high standards of sales practices and compliance. Data Analysis: Analyze sales data to identify trends, patterns, and areas for improvement in retention strategies. Prepare detailed reports on sales performance, call quality metrics, and overall team progress. Utilize data insights to provide actionable recommendations to management for performance improvement. Feedback and Training: Provide constructive feedback to sales representatives based on call evaluations and performance metrics. Develop and deliver training programs to improve sales techniques, product knowledge, and call handling. Assist in the creation and maintenance of training materials and quality guidelines for the sales team. Process Improvement: Collaborate with the sales team to streamline sales processes and improve overall efficiency. Implement best practices and continuous improvement initiatives to enhance sales effectiveness and retention rates. Stay updated on industry trends to keep the sales process competitive and aligned with current standards. Compliance and Documentation: Maintain accurate and up-to-date records of all quality assessments, feedback, and training sessions. Develop and update documentation related to quality standards, policies, and procedures to ensure consistency in the sales process. Qualifications Education: HSC or Graduate (Preferred). Experience: Experience in quality assurance, sales, or customer service is an advantage. Knowledge of quality monitoring tools, CRM software, and sales processes. Key Skills: Analytical Thinking: Ability to analyze and interpret sales data to identify trends and areas for improvement. Effective Communication: Strong interpersonal skills to provide clear and actionable feedback to sales representatives. Training and Coaching: Experience in developing and delivering training programs to improve team performance. Sales Process Knowledge: Understanding of sales techniques, customer retention strategies, and call handling processes. Time Management: Strong organizational skills to handle multiple tasks and prioritize effectively. Proficiency with Tools: Experience with CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

Job Title: Sales Trainer Location :Bengaluru Job Summary The Sales Trainer is responsible for delivering new hire training, process training, and sales training in the banking or insurance domain. This role involves conducting refresher training, performing training needs analysis (TNA), and collaborating with quality and operations teams for process improvement. The trainer should be able to execute training tasks on short notice, contribute to the learning process, and ensure that team members meet performance standards. Responsibilities Conduct Training: Deliver new hire training (NHT) and process-specific training. Sales Training: Conduct sales training sessions in banking or insurance domains. Refresher Training: Facilitate refresher training to ensure ongoing development and performance improvements. TNA & TNI: Conduct Training Needs Analysis (TNA) and Training Needs Identification (TNI) sessions. Monthly Activities: Complete monthly cyclic activities, including fresher training, monthly tests, and call monitoring. Learning Requirements: Identify training needs and understand learning requirements for continuous improvement. Process Improvement: Liaise with Quality and Operations teams to identify and execute process improvement plans. Quick Execution: Ability to execute training tasks and assignments on short notice. Contribute to Improvement: Demonstrate a keen interest in delivering and contributing towards process improvement efforts. Eligibility Minimum of 2 years' experience within BPO. Experience in sales or insurance training (banking experience preferred). Excellent written and verbal communication skills. Proficiency in MS-Excel. Strong command of the English language is required.

Power the Future with Us! Location: Bengaluru, India Reporting to: Service Manager SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, operating in 34 countries with millions of installations across 133+ nations. Our innovative portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a dynamic and experienced Language Trainer to enhance communication skills within our team in Bengaluru. If you have a passion for language training, expertise in dialect coaching, and a knack for helping others improve their language proficiency, we d love to hear from you! Key Responsibilities Develop & deliver customized language training programs based on agents proficiency levels. Provide specialized coaching to improve pronunciation, dialects, and regional accents. Use interactive methods such as multimedia resources and activities for engaging lessons. Assess & evaluate agents progress through tests, quizzes, and personalized feedback. Coach on cultural nuances to enhance language understanding and contextual accuracy. Lead group discussions, workshops, and seminars to refine conversational and presentation skills. Identify learning gaps and provide constructive feedback for improvement. Stay updated on the latest language training methodologies and tools to enhance training quality. Job Requirements 2+ years of experience in language training. Proven expertise in dialect coaching. Strong verbal and written communication skills. Excellent multitasking abilities and adaptability. Ability to identify learning gaps and provide effective feedback. Bachelor s degree in Language, Education, or a related field (preferred). Be part of a global leader in clean energy innovation. Career growth & skill development opportunities. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we recognize that our strength lies in our people. Join us and help shape a future where clean, green energy powers the world! Apply now and be a part of our mission! Qualification : Bachelors degree in Language, Education, or a related field

Overview: As a Customer Education Specialist, you will be a key member of the Customer Success and Support team. In this role, you will be responsible for ensuring that our customers experience a seamless transition and derive maximum value from DevRev. You will design, implement, and lead customer education and enablement programs, deliver training, and administer certification/reward programs. Your objective is to drive scalable customer enablement, ensuring customer satisfaction and long-term loyalty. Key Responsibilities: Customer Onboarding: Develop and implement structured enablement programs for new customers, ensuring a smooth onboarding experience with DevRev. Collaborate with cross-functional teams to gather customer requirements and tailor enablement programs to meet specific needs. Training and Education: Design and deliver engaging training sessions, webinars, and workshops focused on product features, best practices, and industry-specific use cases. Create comprehensive training materials, documentation, and video tutorials to empower customers with self-service learning opportunities. Customer Engagement and Advocacy: Build strong, lasting relationships with customers, proactively engaging with them to understand their evolving needs and challenges. Identify opportunities for upselling or cross-selling additional products and services based on customer usage and feedback. Cultivate customer advocates by encouraging satisfied customers to contribute to case studies, testimonials, and referrals. Metrics and Reporting: Define, track, and report on key performance indicators (KPIs) related to customer enablement, satisfaction, and ROI. Analyze and provide actionable insights on customer engagement, training effectiveness, and support efficiency to continuously improve enablement programs. Qualifications: A Bachelor s degree in Business, Marketing, Computer Science, or a related field. 3-5 years of experience in customer education, enablement, or a related field, preferably within SaaS. Strong understanding of SaaS products, technology, and industry trends. Exceptional communication, presentation, and interpersonal skills, with the ability to engage with diverse customer audiences. Proven ability to collaborate effectively with cross-functional teams in a fast-paced, dynamic environment. Results-oriented with a focus on customer satisfaction, business growth, and scalable enablement. Willingness to travel domestically and internationally as required. Culture: At DevRev, our culture is built on a foundation of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies by leveraging design, data engineering, and machine intelligence to empower engineers to connect with and better serve their customers. Qualification : A Bachelors degree in Business, Marketing, Computer Science, or a related field.