Transport Operations Assistant Manager Jobs in Bengaluru

1429 Jobs Found

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Associate - Logistics Operations

Laundryheap Limited

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

Associate Logistics Associate Operations Associate operations Operations associate
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Assistant Manager / Deputy Manager - Indirect Sourcing

Ultraviolette Automotive

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Assistant Manager / Deputy Manager Indirect Sourcing Location: Bengaluru Experience: 6+ Years Industry: Automotive / Electric Vehicles Employment Type: Full-time Company: Ultraviolette Automotive Pvt. Ltd. Join the Charge. Create the Future. At Ultraviolette, we re not just building electric vehicles we re building the future of mobility. From India s fastest electric motorcycle to the world s most advanced electric scooter, we are reimagining performance, sustainability, and design. We re a collective of engineers, creatives, designers, and bold thinkers united by one goal to deliver a new era of intelligent electric mobility. If you re ready to drive change, challenge convention, and leave a lasting impact, this is where your ambition meets opportunity. Role Overview: As an Assistant Manager / Deputy Manager Indirect Sourcing, you will lead procurement strategies for all non-production purchases including capital goods, IT systems, marketing services, infrastructure, real estate, and more. You will play a critical role in vendor management, cost control, contract negotiations, and ensuring timely and quality sourcing that aligns with Ultraviolette s strategic goals. Key Responsibilities: Lead indirect procurement activities across categories like: Capital Goods & Machinery IT Hardware, Software, and Services Marketing & Merchandise Real Estate, Civil Contracts, and Interiors Identify, evaluate, and onboard suppliers and service providers in line with company standards. Conduct market and industry scans to identify new sourcing opportunities. Prepare and lead complex negotiations and contract finalizations with suppliers and service vendors. Manage procurement of high-value contracts, ensuring compliance with internal policies and legal terms. Implement cost-effective sourcing strategies and continuous value engineering. Drive supplier audits, quality checks, and service-level agreements. Ensure compliance with Indian Indirect Taxation, International Contract T&Cs, and procurement best practices. Collaborate cross-functionally with finance, operations, legal, and engineering teams. Maintain detailed reports, supplier performance records, and procurement documentation. Provide regular updates and insights to senior leadership on sourcing performance and risks. Willingness to travel for supplier visits, audits, and negotiations as required. Requirements: Education: Essential: Bachelor s Degree in Electrical, Electronics, Computer Science, or a related field. Experience: Minimum 6 years of hands-on experience in indirect sourcing or procurement. Proven track record in handling complex negotiations and high-value contracts. Strong vendor network and sourcing experience across multiple indirect categories. Technical Skills: Sound knowledge of: Indian Indirect Tax laws International contract terms and conditions Procurement tools and ERP systems Familiarity with DFM/DFT, cost engineering, and supplier auditing. Soft Skills: Strong communication (written and verbal) Analytical thinking and problem-solving Collaborative and cross-functional mindset High integrity and professionalism Strong drive for results and continuous improvement Preferred Qualifications: Experience working in automotive, EV, or high-tech manufacturing industries. Background in legal or IPR-related matters is an added advantage. Understanding of sustainability and ESG-focused sourcing will be a plus. Work on products that define the future of mobility Collaborate with some of the sharpest minds in the EV industry Fast-paced, innovation-driven work environment Competitive compensation and growth opportunities If you re ready to accelerate your career and electrify the future apply now. Qualification : Bachelors Degree in Electrical, Electronics, Computer Science, or a related field

Assistant Manager Assistant manager Manager assistant Deputy manager
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Assistant Manager - Process Design

Zeta

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field

Assistant Manager Assistant manager Manager assistant Process
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Assistant Risk Modelling Manager

Osb India

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Assistant Risk Modelling Manager Location: Bengaluru Department: Risk & Modelling About OneSavings Bank (OSB) Group OneSavings Bank (OSB) Group is a specialist lending and retail savings group listed on the London Stock Exchange and a member of the FTSE 250. Headquartered in Chatham, Kent, OSB is regulated by the Prudential Regulation Authority and the Financial Conduct Authority. OSB focuses on niche lending markets offering high growth and strong risk-adjusted returns, including: Buy-to-Let and commercial mortgages Residential development finance Specialist residential lending and secured funding lines We operate under trusted brands such as Kent Reliance, CCFS, InterBay Commercial, Prestige Finance, and Heritable Development Finance. Retail savings are primarily sourced through Kent Reliance via branches, online, and postal channels. Our offshore delivery and support operations are handled by OSB India, with offices in Bengaluru and Hyderabad. About OSB India Pvt Ltd OSB India, a wholly owned subsidiary of OSB Group, plays a critical role in delivering operational and customer support services. Since 2004, OSB India has focused on service excellence, process efficiency, and continuous improvement for the group s UK operations. Role Overview As the Assistant Risk Modelling Manager, you will support capital and impairment reporting, provide deep data insights, and contribute to strategic projects. This role involves analysis, stakeholder collaboration, and ensuring regulatory and internal compliance. Key Responsibilities Lead and support monthly IFRS9 impairment and IRB RWA reporting with trend analysis and insights Provide analytics to support collections and help define operational priorities Drive and deliver strategic projects, managing timelines and stakeholders Assist with IFRS9 engine code changes, conduct impact assessments, and challenge trends Identify process and model weaknesses and develop mitigating solutions Produce clear, insightful commentary for credit and audit committees, including regulatory teams Ensure compliance with model execution and operational risk requirements Maintain adherence to Finance, Risk Management, and Data Governance Policies Build strong working relationships with UK stakeholders and capture clear requirements Complete all mandatory compliance training and attestations Experience Required Minimum 7+ years in a related role in retail or mortgage finance Extensive hands-on experience in SAS, SQL, and advanced Excel Proven ability to generate and present detailed analytical and reporting outputs Experience with impairment/capital modelling processes (preferred) Comfortable managing priorities, leading tasks, and collaborating with international teams Technical & Functional Skills Expert in SAS and SQL for data analysis and reporting Working knowledge of IFRS9 (impairment) or IRB (capital) frameworks Understanding of probability/statistics in a financial risk context (preferred) Core Competencies Strong analytical thinking and problem-solving skills Effective communication skills, both written and verbal Ability to deliver clear, actionable reports to senior stakeholders Self-motivated with a proven ability to learn new technical skills and tools This role is an exciting opportunity to work at the intersection of data, risk, and strategy within a dynamic and growing financial group. If you have a strong analytical mindset and are looking to influence real business decisions, we'd love to hear from you.

Assistant Risk Modelling Risk Modelling Manager
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Plant Hr Executive/generalist

Sansera Engineering

3-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Plant HR Executive / Generalist Location: Bengaluru Department: Plant HR Designation: Executive Experience: 3 to 4 Years Education: MSW / MBA (HR) Job Summary As a Plant HR Executive at Sansera Engineering, you will be responsible for supporting a wide range of HR activities within the manufacturing facility. This includes manpower planning, grievance handling, payroll coordination, compliance, and employee engagement. The role requires a hands-on HR professional who can balance administrative efficiency with employee-centric support. Key Responsibilities 1. Floating Manpower Management Manage timely recruitment and deployment of contract/floating manpower. Liaise with manpower agencies to ensure optimal workforce availability for all shifts. 2. Grievance Handling Serve as the first point of contact for contract employee issues. Address and resolve grievances in a timely, fair, and policy-compliant manner. 3. MIS Reporting Generate and maintain monthly reports on attendance, manpower, attrition, and recruitment. Support HR planning with data insights and dashboards. 4. Payroll Support Assist in attendance reconciliation, leave tracking, and overtime validation. Coordinate with the payroll team to ensure accurate and timely salary processing. 5. Facility Operations (Canteen, Transport & Security) Monitor and manage daily operations in coordination with service vendors. Ensure SLA adherence and address employee feedback related to these services. 6. Employee Engagement & Communication Organize engagement activities, cultural events, and welfare initiatives. Support the creation of an inclusive and motivated work environment. 7. General Administration Oversee housekeeping, stationery, and basic facility maintenance. Ensure compliance with safety, hygiene, and company policies. 8. Continuous Improvement (Kaizen) Encourage employee participation in Kaizen initiatives. Track and document implementation of improvement suggestions. Skills & Competencies Strong interpersonal and communication skills. Proficient in MS Office (Excel, Word, PowerPoint). Basic knowledge of labor laws, HR compliance, and statutory requirements. Effective problem-solving and coordination abilities. Ability to independently manage field-level and administrative responsibilities. Qualification : MSW / MBA (HR)

Plant Hr Plant hr Executive Plant executive
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Assistant Manager

Larsen & Toubro (l&t)

5-13 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Location: Bengaluru Experience Required: 5 to 13 years Minimum Qualification: Diploma in Electronics Engineering Key Skills Vendor Management Facility Management Customer Relationship Management (CRM) Maintenance & Operations Budgeting & Invoicing Documentation & Compliance Job Summary We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency. Key Responsibilities Operations & Facility Management Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules. Oversee society formation and handover, including documentation sign-offs and equipment transfers. Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders. Maintain uptime of common areas and amenities, and handle repair and spare part management. Coordinate issuance of permits to the project team as required. Budgeting & Financial Coordination Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team. Prepare yearly budgets for common areas and share them with residential societies. Respond to audit queries in coordination with the accounts team. Create and share monthly provisions with the finance department. Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times. Follow up with societies for maintenance invoice payments related to unsold apartments. Process vendor invoices and actively follow up with the accounts team for timely payments. Handover & Customer Coordination Ensure a smooth and delightful handover experience for residents. Verify all documents and issue NOCs (No Objection Certificates) to property owners. Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting. Liaise with project teams to resolve pending common area and tower work. Vendor & Project Coordination Oversee all vendor interactions, ensuring timely invoice submission and validation. Assist in vendor identification, evaluation, and procurement of consumables. Review and track progress on pending snag points with the project team. Ensure adherence to operational guidelines and standard procedures. Administrative & Support Activities Plan and organize staff welfare initiatives, internal events, and cost-reduction programs. Liaise with cross-functional departments to ensure seamless operations. Validate all service reports and ensure proper documentation is maintained. Qualification : Diploma in Electronics Engineering

Assistant Manager Assistant manager Manager assistant Full-Time
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Assistant Manager- Account Management

Medi Assist

5-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Assistant Manager Account Management Location: Bangalore Experience: 5 8 years Education: Any Graduate Experience Required: 5 8 years of total experience in the service industry, with a minimum of 3 years in people management and customer service roles. Role Purpose: To ensure seamless claims processing for customers by managing a team of helpdesk personnel, including implants, semi-implants, account managers, and the document pickup team. The role also ensures a high standard of customer satisfaction and process compliance. Key Responsibilities: Team Oversight & Operations: Ensure scheduled customer visits by team members are carried out as planned. Monitor daily activities and performance, especially volume of documents collected. Review customer queries and the quality of responses from team members. Support team in handling and resolving customer escalations. Reporting & Claims Coordination: Review team reports and take necessary actions, including claims coordination. Collaborate with the front-end team to ensure timely and accurate claim registration. Analyze claims data dumps and take corrective actions such as addressing IRs, reopening claims, or resolving dummy entries. People Management & Coaching: Conduct regular one-on-one reviews with team members to address concerns and streamline processes. Guide team through customer escalations and process complexities. Drive improvement based on low CSAT/DSAT scores by identifying and addressing process or communication gaps. Stakeholder Collaboration: Liaise with internal and external stakeholders to address client-specific needs, such as helpdesk support or wellness activities. Work closely with regional and cross-functional teams to deliver on client expectations. Continuous Improvement: Analyze customer feedback to drive service improvements. Identify opportunities to improve customer interactions, documentation processes, and service delivery. Key Outcomes for Success: High customer satisfaction (CSAT) Timely resolution of customer issues as per SLA Successful client renewals Skills & Competencies: Technical: Strong understanding of service processes and claims workflows Proficient in MS Office (Excel, Word, PowerPoint) Behavioral: Problem-solving mindset Strong active listening and communication skills Proven people management abilities Client-oriented with a focus on service excellence Qualification : Any Graduate

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Assistant Manager - Risk

Groww

2-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Assistant Manager - Risk Location: Bengaluru About Groww At Groww, we are a passionate team dedicated to making financial services accessible to every Indian. Through our multi-product platform, we help millions of customers take control of their financial journeys. Customer obsession is at the heart of everything we do. From every product design to each algorithm, we focus on delivering the best experience, making financial services simple, transparent, and convenient. Our values include ownership, customer-centricity, and integrity. We believe in constantly challenging the status quo to drive meaningful change. Our Vision We aim to empower every individual with the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be India s most trusted financial partner, offering innovative financial solutions across various services. Our Core Values Radical Customer Centricity Ownership-Driven Culture Simplicity Long-Term Thinking Complete Transparency About the Role We re looking for a highly motivated Risk Manager to join our team and play a crucial role in overseeing the development and implementation of the operational risk management framework across the organization. In this role, you will collaborate with cross-functional teams, senior leadership, and external stakeholders to identify, assess, and mitigate risks effectively. The ideal candidate will have a strong problem-solving mindset, excellent analytical skills, and a proven track record of managing risk in a result-oriented environment. As a Risk Manager, you will contribute to shaping a robust risk culture and ensuring smooth operations within the organization. Key Responsibilities: Risk Identification & Assessment: Perform risk identification and assessments across various functions, and recommend process changes to mitigate operational risks. Cross-Functional Collaboration: Work closely with teams like Credit, Risk, Compliance, and Technology to implement effective risk mitigation strategies. Monitoring & Reporting: Track and analyze key risk indicators, and provide regular updates to management and stakeholders. Risk Committee Coordination: Lead and orchestrate Monthly Risk Committee meetings, providing insightful reports to senior leadership and key stakeholders. Incident Management: Examine reported incidents and validate the implementation of corrective and preventive actions. Audit Coordination: Collaborate with internal audit teams to align risk management efforts with audit activities. Root Cause Analysis: Conduct root cause analysis (using methods like 5 Whys, Fishbone, etc.) to identify corrective and preventive actions. Risk Awareness & Training: Conduct training sessions to promote risk awareness and adherence to risk management practices across the organization. Required Skills & Expertise: Experience: 2-5 years of experience in operational risk management, preferably within the financial industry. Risk Assessment & Mitigation: Deep knowledge of risk assessment methodologies and risk mitigation strategies. Regulatory Knowledge: Clear understanding of regulatory requirements related to risk management. Audit Knowledge: Familiarity with auditing principles and standards (e.g., ISO, CMMI). Problem-Solving: Strong analytical skills and the ability to solve complex problems with a detail-oriented approach. Communication Skills: Excellent interpersonal and communication skills to collaborate with senior leaders, cross-functional teams, and external stakeholders. Ownership & Responsibility: A high level of accountability and ownership in driving initiatives to completion. Qualifications: Educational Background: Graduate degree (CA, MBA from a Tier 1 Institute preferred). Technical Skills: Strong proficiency in Excel (knowledge of SQL will be an added advantage). Certifications (Preferred): Knowledge of internal and external audit standards like ISO, CMMI, etc. Impact: Shape the future of risk management in one of India s fastest-growing financial services platforms. Growth Opportunities: Take ownership of key risk management projects and contribute to the company s overall strategy. Culture: Work in a collaborative, transparent, and innovative environment where your contributions are valued. If you're passionate about risk management and want to make a significant impact in a fast-growing fintech company, we d love to hear from you. Qualification : Graduate degree (CA, MBA from a Tier 1 Institute preferred)

Assistant Manager Assistant manager Manager assistant Risk
AI

Circle Head - Wireline Deployment

Airtel

12-15 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Circle Head Wireline Deployment Location: Bangalore Function: Network Wireline Homes Deployment Employee Type: Full-Time Experience Required: 12 to 15 Years Purpose of the Role The Circle Head Wireline Deployment is responsible for end-to-end execution of fiber rollout and transmission ISP implementation to meet internal and external bandwidth demands. The role ensures robust and scalable network deployment to support business growth across Mobility, FTTH, FTTB, and B2B services. This includes managing multi-functional teams, vendor operations, digitization tools, and government clearances for fiber infrastructure development. Key Responsibilities Fiber Rollout & Network Implementation Oversee the execution of fiber rollout projects (Intercity/Intra-city, FTTH, NLD, LMC) with a focus on quality, timeliness, and compliance. Ensure successful delivery of Home-passes and LM fiber for business segments such as FTTH, B2B, and Mobility. Drive 100% Acceptance Testing (AT) for deployed fiber kilometers/LMs. Network Infrastructure & Optimization Lead the implementation and capacity expansion of critical network elements (Core/Collector/OLT) as per transmission plans. Ensure alignment of new deployments with customer bandwidth needs and long-term scalability. Vendor & Program Management Manage vendor performance, coordinate execution plans, and ensure delivery against project timelines. Optimize material consumption and reduce inventory with effective coordination between SCM, stores, and implementation partners. Regulatory Compliance (ROW) Facilitate Right of Way (ROW) permissions through liaison with government authorities and partners. Validate and process commercial payments, track security deposits, and ensure proper documentation and recovery. Digitization & Process Enhancement Drive the adoption and integration of tools like Fiber Force App and GIS systems for real-time fiber tracking, monitoring, and data reporting. Set KPIs and performance metrics to ensure visibility, accountability, and continuous improvement. Stakeholder Management Build and maintain collaborative relationships with cross-functional teams (Planning, NOC, Marketing, Mobility, FTTH Planning, etc.) to ensure seamless network deployment. Act as a key liaison for internal teams and external stakeholders to facilitate project success. Qualifications & Experience Educational Qualification: B.E./B.Tech in Electronics, Telecommunications, or relevant engineering stream. Experience: 12 15 years of proven experience in OSP/ISP deployment within Transport, FTTH, and MPLS Networks. Project Management: Must have handled large-scale fiber deployment projects with team and vendor oversight. Key Competencies Deep understanding of telecom infrastructure and deployment models. Strong leadership with team motivation, decision-making, and vendor management skills. Excellent communication and interpersonal skills to influence stakeholders and resolve field-level challenges. Proficiency in handling digital monitoring tools and driving operational digitization. Qualification : B.E./B.Tech in Electronics, Telecommunications, or relevant engineering stream

Head Circle head Wireline Deployment Full-Time
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Executive Assistant

Jindal Aluminium

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Executive Assistant (EA) Department: Executive Support Location: Bengaluru Role Overview: We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior executives. This role involves managing schedules, coordinating communications, preparing documents, and assisting with special projects to ensure smooth executive operations. Key Responsibilities: Manage and organize executive calendars, including scheduling meetings, travel arrangements, and appointments. Serve as the primary liaison between executives and internal/external stakeholders, ensuring effective communication. Prepare, review, and edit correspondence, reports, presentations, and other business documents. Coordinate and facilitate meetings by preparing agendas, recording minutes, and tracking follow-up actions. Handle confidential and sensitive information with the utmost integrity and discretion. Support special projects, conduct research, and assist in event planning and coordination as required. Qualifications & Skills: Bachelor s degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. High level of professionalism and discretion in handling confidential matters. Proficiency with office software and tools. Qualification : Bachelors degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field.

Executive Assistant Executive Assistant Assistant executive EA
JA

Assistant General Manager (AGM) Human Resources

Jindal Aluminium

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Assistant General Manager (AGM) Human Resources Department: Human Resource Location: Bengaluru Role Overview: We are seeking a strategic and experienced AGM Human Resources to lead and support the development and execution of HR strategies that align with the company s overall business objectives. This role encompasses talent acquisition, performance management, employee engagement, compliance, and HR operations to drive organizational effectiveness. Key Responsibilities: Strategic HR Management: Support the design and implementation of HR strategies that align with business goals and promote organizational growth. Talent Acquisition & Onboarding: Oversee end-to-end recruitment processes for critical roles across various departments ensuring the attraction and retention of top talent. Performance Management: Implement and maintain performance management systems, ensuring timely goal setting, regular reviews, and constructive feedback. Employee Engagement & Relations: Foster a positive workplace culture encouraging openness, collaboration, and continuous improvement. Learning & Development: Identify training needs and coordinate learning initiatives to enhance employee skills and career growth. Compliance & Policy Implementation: Ensure HR policies and practices comply with labor laws and internal standards, minimizing legal risks. HR Analytics & Reporting: Analyze HR data and metrics to provide actionable insights supporting informed decision-making. HR Operations: Oversee payroll processes, benefits administration, and management of HRMS/HRIS systems for efficient HR service delivery. Qualifications & Skills: MBA/PGDM in Human Resources or equivalent qualification. Proven experience in strategic HR management and operations. Strong understanding of labor laws and compliance requirements. Excellent interpersonal, communication, and leadership skills. Ability to analyze data and drive insights for organizational improvements. Qualification : MBA/PGDM in Human Resources or equivalent qualification.

Agm Human Human resources Full-Time Human Resources Management
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Assistant Manager, Transactions

Vestian Global Workplace Services

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Assistant Manager Transactions Location: Bangalore Experience: 3 5 Years (Preferably in Commercial Interior Fit-Outs Design & Build / General Contracting) Role Overview: We are seeking a driven and detail-oriented Assistant Manager Transactions to support our commercial real estate operations. This role involves end-to-end lease management, client coordination, property inspections, and assisting in real estate transactions. A background in commercial interior fit-outs and a strong understanding of leasing processes will be highly advantageous. Key Responsibilities: Transaction & Lease Management Manage complete leasing documentation, including drafting, reviewing, and executing lease agreements. Support clients through the full transaction lifecycle, including pre- and post-acquisition phases. Examine historical transaction trends, assess fluctuations, and analyze non-recurring items. Client Engagement & Account Management Understand and map client requirements including lease renewals, space expansions, and new acquisitions. Build and maintain strong client relationships by providing strategic solutions and guidance. Identify new business opportunities and contribute to long-term relationship development. Property Inspections Conduct property tours for prospective clients after assessing their needs and identifying suitable options. Evaluate and present properties in alignment with client expectations and business objectives. Sales & Performance Management Achieve monthly and quarterly sales targets as defined by the management team. Contribute to internal reports and insights to support performance tracking and strategic planning. Liaison & Compliance Coordinate with government bodies, developers, and regulatory authorities to obtain necessary approvals and ensure compliance with all statutory obligations. Qualifications & Skills: Bachelor s degree required; MBA preferred. 3 5 years of experience in commercial real estate, ideally in interior fit-outs or general contracting. Strong understanding of lease agreements, property evaluation, and transaction workflows. Excellent interpersonal and communication skills. Proficient in Microsoft Office, particularly Word and Excel. Strong numeracy skills and ability to analyze real estate data, including rents, deposits, and market trends. Familiarity with legal and regulatory documents such as leases and local real estate regulations. Qualification : Bachelors degree required; MBA preferred.

Assistant Manager Assistant manager Manager assistant Transactions
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Assistant Manager - Process Design

Zeta

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.

Assistant Manager Assistant manager Manager assistant Process
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Assistant Manager - Corporate Finance & Treasury

Zetwerk Manufacturing Businesses Pvt. Ltd.

2-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Corporate Finance & Treasury Location: Bangalore Department: Corporate Finance Role Overview We are seeking a detail-oriented and proactive Assistant Manager Corporate Finance & Treasury to manage and optimize Zetwerk s treasury operations. This role involves overseeing cash management, regulatory compliance, banking relationships, and treasury accounting to ensure smooth financial operations and robust control across the organization. Key Responsibilities Monitor and manage daily cash positions across multiple banks and entities to optimize fund utilization, including intercompany fund flows, interest calculations, and short-term investments. Oversee internal and external data management processes to ensure accuracy and compliance; prepare and deliver timely financial and regulatory reports to stakeholders and authorities. Ensure strict adherence to regulatory requirements and contractual covenants, preparing necessary documentation and proactively managing any compliance risks. Execute various payments (vendor, statutory, FX, interest, etc.) in coordination with Accounts Payable and other internal teams, while maintaining compliance with internal controls and Standard Operating Procedures (SOPs). Build and maintain strong relationships with banks and financial institutions to support financing needs, forex transactions, trade finance, and daily banking operations including documentation and account management. Manage end-to-end processes related to issuance and amendments of Letters of Credit (LC) and Bank Guarantees (BG). Monitor foreign exchange exposures and coordinate timely booking of forwards and other hedging instruments to mitigate currency risks. Prepare comprehensive treasury MIS reports on a monthly, quarterly, and annual basis, including cash flow statements, debt schedules, utilization reports, and FX exposure analysis. Support the management of working capital loans (Cash Credit, WCDL, Overdraft) and term loans to optimize financing costs. Ensure accuracy of treasury-related accounting entries and reconciliations in close coordination with the finance and accounts teams. Qualifications & Experience Qualified Chartered Accountant (CA) or MBA with 2 to 6 years of experience in treasury operations, working capital management, and trade finance instruments. Proficient in handling LC/BG issuance, banking documentation, and online banking portals. Solid experience in treasury accounting, cash flow forecasting, and management information system (MIS) preparation. Strong ethical standards, integrity, and problem-solving skills. Ability to thrive in fast-paced, dynamic environments while consistently delivering high-quality results. Join Zetwerk and be part of a fast-growing organization where your expertise in treasury and corporate finance will directly impact the company s financial health and growth trajectory.

Assistant Manager Assistant manager Manager assistant Corporate
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Senior Security Specialist

Serko

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Security Specialist Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko: Serko is a leading tech platform revolutionizing global business travel and expense technology. Joining Serko means becoming part of a passionate team of travelers and technologists dedicated to transforming the business travel marketplace. With offices worldwide and a new hub in Bengaluru, we embrace diversity and authenticity to create meaningful impact. Our fast-growing India team seeks motivated professionals to help build world-class products and experiences. Role Overview: We are looking for a highly skilled Senior Security Specialist with a strong software engineering and DevSecOps background. This role will lead security initiatives, manage risks, oversee security operations, ensure compliance, and report to senior management. You will work closely with agile development teams to embed security throughout the software development lifecycle, driving robust, scalable security solutions. Key Responsibilities: Lead integration of security practices into the DevOps lifecycle, embedding security into software development and deployment pipelines. Collaborate with development and operations teams to identify and mitigate security risks across applications, infrastructure, and pipelines. Implement and maintain security automation and orchestration tools to improve security posture and operational efficiency. Identify, assess, and manage security risks; develop and implement mitigation strategies. Oversee daily security operations, including monitoring, incident response, and threat intelligence. Ensure compliance with security policies and external standards such as PCI-DSS and SOC2. Prepare and present detailed security reports to senior management, highlighting risks and mitigation plans. Lead security awareness campaigns to educate employees on emerging threats and best practices. Stay current on emerging security technologies and trends, particularly in Azure security and DevSecOps. Evaluate and recommend security tools and solutions to enhance the organization's security posture. Qualifications & Experience: 5+ years in a senior security role focused on Security Operations, Risk Management, and Compliance within software engineering environments. Deep understanding of security attack and defense methods; hands-on experience with ethical hacking tools preferred. Proven experience with DevSecOps tools such as SAST and DAST. Expertise in Microsoft security products including Azure Security Center, Defender, Azure AD, and Sentinel. Relevant certifications such as CISSP or equivalent highly preferred. Excellent communication, presentation, and documentation skills. Strong team collaboration and leadership skills. Bachelor s degree in Computer Science, Cybersecurity, or related field; certifications may substitute for degree. What We Offer: Competitive base salary and discretionary incentive plan based on individual and company performance. Access to learning and development platforms to own your career growth. Comprehensive family medical coverage, meal coupons, transport allowances, and mobile & internet reimbursement. Flexible work policies supporting work-life balance. An engaging environment with great tools, support, and opportunities to innovate and deliver high-quality results. Qualification : Bachelors degree in Computer Science, Cybersecurity, or related field; certifications may substitute for degree.

Senior Security Specialist Senior specialist Security Specialist
QI

Network Engineer

Qualcomm India Private Limited

4-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Network Engineer Location: Bangalore, Karnataka, India Company: Qualcomm India Private Limited Job Overview Qualcomm is seeking a highly skilled Network Engineer to join our global network operations team. This role will involve working in 24x7 rotational shifts, supporting a heterogenous global network infrastructure. You will be responsible for supporting, maintaining, and optimizing networks consisting of routers, switches, data center networking gear, and load balancers. The ideal candidate will have experience with Cisco, Aruba, Arista, and Citrix NetScaler technologies, as well as a strong background in monitoring and observability tools like Datadog, Splunk, and CAPM. Key Responsibilities Support a global network infrastructure including routers, switches, data center networking gear, and load balancers. Respond to support requests and troubleshoot service problems or outages. Perform upgrades, new installations, enhancements, and configuration changes as required. Develop and maintain documentation related to networking and IT operations. Adhere to corporate change management policies and practices. Assist in the deployment of global networks and work collaboratively with virtual teams across different regions. Support enterprise-wide initiatives and localized solutions spanning multiple departments and functions. Work closely with other IT groups to gather requirements and present solutions to meet business objectives. Support a broad range of IT networking architectures and implementations. Minimum Qualifications 4 to 5 years of experience in core networking skills including LAN, WAN, Data Center, and Load balancers. Prior solid experience in handling L2 and L3 network issues. 3+ years of working experience configuring Cisco IOS and/or NX-OS network equipment. Experience with networking protocols such as OSPF, EIGRP, BGP, STP, QoS, vPC/MLAG/CLAG, VXLAN, and 802.1x. Proficient in TCP/IP operations and troubleshooting. Experience with individual, group, and vendor-assisted troubleshooting. Experience working in large scale IT operations and high-risk networks. Familiarity with Python and Ansible automation for networking. CCNP Certification. Good experience supporting and implementing campus and data center networks. Excellent communication skills, both verbal and written. Preferred Qualifications Experience with Ansible and/or Python automation for networking. Ability to work as part of a virtual global/regional team with cultural and language differences. Experience with Datadog, Splunk, and CAPM as monitoring/observability tools. Solid understanding of IT networking architectures and implementations. Minimum Education Requirements Bachelor s degree in a technical field such as Computer Engineering, Computer Science, or Information Systems. Alternatively, 1+ year of work experience related to Networked Systems with a Bachelor's degree in a non-technical field. Or, 3+ years of work experience related to Networked Systems without a Bachelor's degree. Physical Requirements Ability to frequently transport and install equipment up to 20 lbs. About Qualcomm Qualcomm is a global leader in mobile and telecommunications technology. Our solutions power a wide range of devices, from smartphones to IoT, and we are shaping the future of networking and communication. Join us to help build next-generation network infrastructure and work with innovative technologies! Apply now and become part of Qualcomm's next-generation network engineering team! Qualification : Bachelors degree in a technical field such as Computer Engineering, Computer Science, or Information Systems.

Network Engineer Network engineer Full-Time Network Infrastructure Engineer
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Assistant Manager - F&e (cpdo- Consolidation)

Meesho

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Assistant Manager - F&E (CPDO - Consolidation) Location: Bangalore, Karnataka | Fulfilment & Experience About the Team As part of Meesho's Fulfillment and Experience (F&E) team, you'll play a pivotal role in shaping the logistics framework to support the next billion e-commerce users in India. Our team consists of 100+ smart individuals who are analytical, first-principle problem solvers and get excited about creating 10x impact with innovative solutions. We are reimagining logistics to meet customer expectations of affordability and rapid delivery. Meesho has pioneered many 1st time in India and 1st time in world innovations in fulfillment and experience field. You will be expected to continue and compound on this strong legacy. At Meesho, you'll be driving cutting-edge zero-to-one projects that will redefine e-commerce logistics on a global scale. About the Role As an Assistant Manager - F&E you will be working on a consolidation problem statement. Consolidation - Meesho is a marketplace where currently majority orders are fulfilled by sellers instead of warehouses. Due to this, if a user has ordered 2 products from 2 sellers, they receive 2 separate packets. This leads to higher supply chain costs, higher carbon emissions etc. We are on a mission to figure out innovative ways to consolidate these shipments at various legs in the supply chain to save cost pass on this benefit to the user, and reduce carbon emissions. We are looking for smart problem solvers, strong in analytics and innovative thinkers to solve this first-of-its-kind problem at scale. Your role is to analyse data, understand shipment paths, and come up with various innovative solutions to club orders from the same user together. Identifying opportunities: Problem solving to identify various consolidation opportunities. Work with the supply chain team to understand feasibility and prioritize among them. Design supply chain changes to capture these opportunities. Build & Pilot: Work with product, tech, and on-ground operations teams to build and pilot 0-1 stage solutions. Identify success metrics for pilots and iterate to achieve Product Market Fit (PMF). Scale up: Scale up the successful solutions and move to the next opportunity. What you will need B.Tech or MBA from a premium college 1 3 years of experience, preferably in Strategy & Operations or Management Consulting Ability to handle both strategy formulation and implementation Excellent analytical and problem-solving skills Solid project management skills: ability to lead and collaborate with cross-functional teams, prioritize high-impact activities, and manage complex projects Strong growth track record with demonstrated past results Outstanding written and verbal communication skills, along with strong organizational ability Qualification : B.Tech or MBA from a premium college

Assistant Manager Assistant manager Manager assistant E
DE

Assistant Manager

Deloitte

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Location: Bengaluru Designation: Assistant Manager Entity: Deloitte Unleash Your Potential with Deloitte India's impact on the global economy has skyrocketed, and at Deloitte, we offer you an opportunity to unlock your potential by working alongside leaders and organizations that are shaping the future, both in the region and beyond. At Deloitte, we celebrate the whole you. Join us, and you ll be part of a team driven to make an impact that matters by collaborating, innovating, and growing together. About the Team The Technology & Transformation team is about more than just numbers. It s about building upon past achievements, addressing current challenges, and laying the foundation for future success. At Deloitte, we help organizations navigate change, ensuring they stay ahead of the curve. Learn more about the Technology & Transformation Practice. Your Role and Responsibilities As an Assistant Manager (AM) in our Cyber Team, you'll play a key role in building and maintaining positive relationships with both internal teams and clients. Your main goal will be to exceed client expectations and ensure their security and privacy needs are met. Key responsibilities include: Security and Privacy Expertise: Apply knowledge in security and privacy domains such as governance, risk management, compliance, access control, security architecture, incident response, disaster recovery, business continuity, data protection, etc. Industry Standards: Leverage frameworks and standards such as PCI-DSS, ISO/IEC 27001, ISO/IEC 17799, COBIT, ITIL, and others. Risk Management: Demonstrate a deep understanding of security controls and risk management processes. Certifications: Preferably hold certifications like CEH, CISSP, CISA, ISO 27001, ISO 22301, or equivalent. Information Security Management: Assist in ISO 27001-based Information Security Management System (ISMS) implementation and maintenance. Assessing and Improving Security Posture: Evaluate client information security posture, identify risks, and develop solutions to close gaps. Information Security Controls: Review and implement security controls across various areas such as change management, incident management, access management, antivirus management, physical security, etc. Data Privacy: Advise clients on data privacy and information security topics like data leakage prevention and identity management. Client Guidance: Serve as a subject matter expert in security and privacy, supporting clients in developing frameworks and implementing solutions. Audits & Reviews: Conduct information systems audits covering IT infrastructure and advise on best practices for data protection. Desired Qualifications Educational Background: Degree in IT, Computer Science, or related fields. Certifications: PCI-DSS, ISO 27001, ISO 31000, ISO 22301, CISA, ITIL, or equivalent certifications preferred. Other Certifications: CISSP, CEH, GSEC, GCIH, LPT, CCSK, etc. are a plus. Location and Work Style Base Location: Bengaluru Travel: This role involves occasional or frequent travel to client locations. Hybrid Work: Deloitte s default work style is hybrid, tailored to the needs of each domain. Key Expectations for the AM Role As an Assistant Manager at Deloitte, you ll be expected to embrace and live our purpose. You should challenge yourself to identify key issues that matter to clients, your team, and society. Specifically, we expect our AMs to: Inspire and Lead: Lead with integrity, inclusivity, and motivation. Create Purpose: Help shape a vision and purpose that drives positive change. Be Agile: Deliver high-quality results through collaboration and teamwork. Build Diverse Capabilities: Develop and support future capabilities within the team. Influence & Persuade: Ability to influence stakeholders and drive decisions. Collaborate for Solutions: Work together to create new solutions for clients. Drive Value: Leverage business acumen to deliver client value. Expand Business: Spot and leverage new business opportunities. Analytical Thinking: Use data and analytics to inform decisions and recommend impactful solutions. Communication: Effectively communicate and structure ideas for win-win outcomes. Engagement Management: Manage engagements to ensure timely execution and quality results. Adapt to Change: Respond resiliently to changing environments and needs. Manage Quality & Risk: Ensure high-quality results while mitigating risks. Strategic Problem Solving: Apply strategic thinking to solve complex business challenges. Tech Savvy: Use ethical technology practices to create high-impact solutions. Empathy & Inclusion: Foster a safe, inclusive environment where everyone is valued. Growth at Deloitte Connect for Impact: Work alongside exceptional professionals solving complex global issues and making a positive impact on the community, society, and the planet. Empower to Lead: Regardless of your career level, you ll have opportunities to inspire, support, and grow both professionally and personally. Inclusion for All: We value diversity and inclusivity in everything we do. At Deloitte, we are committed to creating a culture where everyone feels respected, valued, and empowered. Drive Your Career: You have the autonomy to shape your career path. With global mobility, cross-business opportunities, and continuous upskilling, you can chart a fulfilling career journey. A Culture of Wellbeing At Deloitte, we prioritize your 360-degree wellbeing. Our workspaces and initiatives cater to your unique needs, including flexibility, accessibility, safety, and support for caregiving. Join us for a workplace where you can thrive. Your Next Step: Unleash Your Potential at Deloitte! Qualification : Degree in IT, Computer Science, or related fields.

Cyber Security Cyber security Controls Security Controls
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SAP HANA DBA/Developer

Ness Digital Engineering

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: SAP HANA DBA/Developer Experience: 4+ years (including 2+ years specifically on SAP HANA Cloud/On-Prem) Why Ness At Ness, we recognize that our people are our greatest asset. Our success as one of the world s leading technology companies is driven by our employees professionalism, innovation, teamwork, and dedication to excellence. As part of the Ness team, you will have the opportunity to work on cutting-edge products and platforms for some of the most innovative software companies globally. Ness offers exciting and challenging projects across diverse industries and a collaborative work environment with forward-thinking professionals. Our core values rigor, innovation, and partnership guide our day-to-day operations and customer interactions. Skill Set & Key Requirements 4+ years of overall experience, with at least 2 years focused on SAP HANA (Cloud/On-Prem) as a DBA or Developer. Expert knowledge of HANA database architecture, including SDI/SDA (Smart Data Integration/Smart Data Access). Strong experience in scripting languages, data modeling, and automation tools. Proven expertise in SQL performance optimization and database tuning. Hands-on experience in User & Role management for HANA (or other SAP products). Experience working in multi-layer environments and strong understanding of transport mechanisms (Code lifecycle management). Flexibility and willingness to work across multiple technologies and platforms. Preferred (Good to Have) Experience with ETL tools/technologies and ETL administration. Basic understanding of SAP BTP (Business Technology Platform). Strong analytical and debugging skills for complex issues. Ability to document processes clearly and effectively. Proactive approach with a mindset to own topics and share knowledge within the team.

Hana Admin Full-Time SAP HANA HANA Administration
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Assistant Manager - Quality Assurance

Swiggy Careers

5-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About RARE RARE is a premium personal assistant service designed to simplify life for busy professionals by saving them time, money, and effort. We offer a comprehensive range of personalized services, including: Travel Assistance: From flight bookings and visa support to tailored itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating special occasion menus. Gifting Solutions: Thoughtful gifting support, from sourcing unique items to personalized packaging and delivery. Mobility Coordination: Arranging chauffeurs, vehicle rentals, and transport solutions. Event Planning and Wellness: Assisting with event management, wellness services, and daily errands for seamless lifestyle support. By handling daily tasks and taking care of the details, RARE empowers customers to focus on what matters most be it work, family, or personal goals. Our commitment to efficiency, reliability, and personalization ensures that customers can live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking Maintain a list of uncompleted customer requests. Track issues, complaints, and unfulfilled requests identified by agents, AI, or through manual sample testing. Ensure timely closure of each tracked request. Escalation Handle complaints and escalations with corrective actions and reactive training. Recommend proactive system improvements and SOPs to enhance request completion rates and customer experience. Provide regular QA feedback to front-end agents and back-end experts. Training Deliver regular training sessions to agents. Continuously upgrade training processes using customer feedback to improve service quality. Supervision Review the performance of assigned front-end agents and provide constructive feedback. Collaborate with the concierge lead to share performance insights and suggestions for improvement. Background Requirements 5 6 years of experience in Quality Assurance roles within customer service or operational environments. Proven experience in conducting training and process audits. Familiarity with high-net-worth individuals (HNI) and the quality standards expected for personalized services. Key Result Areas (KRAs) Ensure timely closure of unfulfilled requests. Resolve complaints and escalations with corrective actions and training. Improve customer satisfaction at the request level. Recommend and implement process and SOP improvements. Provide continuous feedback and training to agents. Key Performance Indicators (KPIs) Average response and resolution times for assigned agents. Customer satisfaction scores for the agents under supervision. Frequency of QA feedback sessions with agents. Reduction in repeat issues. Training effectiveness, measured by improved agent performance. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Assistant Manager Assistant manager Manager assistant Quality

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