Troubleshooting Jobs in Jaipur

Position: Senior IT Administrator Location: Jaipur Job Type: Full-Time Experience: 7 10 Years Qualification: Graduate in BCA, MCA, B.Tech, or equivalent Reports To: Chief of Products / Head of Engineering Business Unit: IT About CIMET CIMET is a market leader in online comparison technology, offering seamless comparison and sign-up solutions for energy, telecom, credit cards, loans, and insurance products across B2B and B2C segments. Backed by a strategic partnership with iSelect (49% stake), CIMET is scaling rapidly across financial verticals and geographies, including planned expansion into India. Currently serving numerous providers and over 200 partners, CIMET employs 130+ people globally and is projected to double its team in the next two years. Position Overview We re looking for a Senior IT Administrator to oversee IT infrastructure across Windows, macOS, and Linux environments, ensure ISO 27001 compliance, and optimize AWS cloud systems. You will play a critical role in security management, cloud operations, network administration, system support, and automation across a rapidly growing global team. Key Responsibilities 1. IT Security & ISO 27001 Compliance Develop and enforce IT policies aligned with ISO 27001 standards. Manage endpoint protection using tools such as Windows Defender MDR, CrowdStrike Falcon (EDR/XDR), BitLocker, and FileVault. Conduct security audits, risk assessments, and vulnerability scans. Implement IAM, MFA, SSO, and Zero Trust policies. Harden Linux and Windows servers against security threats. 2. System Administration (Windows, macOS & Linux) Administer Windows Server (2016/2019/2022), AD, Group Policy, DNS, DHCP, and Hyper-V. Manage macOS devices with Apple Business Manager and MDM tools (Jamf, Intune, or Kandji). Linux administration: User access control, patching, security hardening Logical Volume Management (LVM), SWAP File sharing (NFS/Samba), DNS (Bind), HAProxy for load balancing 3. Cloud & Infrastructure Management Manage AWS infrastructure: EC2, S3, IAM, VPC, CloudWatch, Route 53, Auto Scaling. Support Linux-based web and app servers in the cloud. Administer firewalls and VPNs (Fortinet, SonicWall, Palo Alto, Sophos). Optimize network, load balancing, and cloud storage performance. 4. Employee Onboarding & Offboarding Automate user provisioning/deprovisioning using PowerShell, AWS Lambda, or Bash. Manage system access, email accounts, and permissions. Maintain IT asset inventory and system access logs. 5. IT Support & Troubleshooting Provide L1/L2 support for Windows, macOS, and Linux systems. Diagnose and resolve hardware, software, and network issues. Maintain and troubleshoot remote access systems (VPN, RDP, Citrix). Preferred Qualifications & Certifications Degree in Computer Science, Information Technology, or related field. Relevant certifications (preferred, not mandatory): Security & Compliance: ISO 27001 Lead Implementer / Auditor Linux: LFCS / RHCSA Cloud: AWS Certified SysOps Administrator Microsoft: Azure Administrator Associate / M365 Administrator macOS: Jamf Certified Tech / Apple Certified Support Professional Security Tools: CrowdStrike Administrator Networking: Cisco CCNA / Fortinet NSE / Palo Alto PCNSA Expertise in Windows, macOS, Linux, AWS, Office 365, and enterprise security tools. Work with cutting-edge cloud, automation, and cybersecurity tools. Join a fast-growing SaaS organization driving ISO 27001 initiatives. Competitive salary and excellent career growth in IT operations, cloud, and security. Qualification : Graduate in BCA, MCA, B.Tech, or equivalent

Position: Senior Linux Support Executive Number of Positions: 2 Location: Jaipur, Rajasthan We are seeking a highly skilled Senior Linux Support Executive with 3-4 years of experience in Linux server administration. The ideal candidate should possess a strong understanding of CI/CD pipelines, load balancing, web servers (Nginx & Apache), MySQL, SSL & DNS management, and cloud platforms such as AWS, Azure, or Google Cloud. Key Responsibilities: Manage and maintain Linux-based server environments. Implement and troubleshoot CI/CD pipelines for seamless deployment. Optimize and manage load balancing configurations. Configure and maintain Nginx, Apache, and MySQL databases. Ensure SSL & DNS configurations are secure and up-to-date. Monitor and enhance system performance, security, and scalability. Work with cloud platforms (AWS, Azure, Google Cloud) for infrastructure management. Provide advanced support and troubleshooting for system-related issues. Qualifications & Skills: 3-4 years of hands-on experience in Linux server administration. Expertise in CI/CD pipelines, load balancing, Nginx, Apache, MySQL, SSL & DNS. Proficiency in managing cloud-based servers (AWS, Azure, Google Cloud). Strong problem-solving skills and ability to work in a fast-paced environment. Excellent communication and teamwork abilities. If you are passionate about Linux server administration and cloud technologies, we encourage you to apply and be part of our dynamic team!

Job Title: Senior QA Engineer (Manual/Automation) Location: Jaipur, Rajasthan Employment Type: Full-Time Experience Required: 4 6 Years Position Overview: We are seeking an experienced Senior QA Engineer skilled in both manual and automation testing to join our team. The role involves creating test plans and test cases, organizing and motivating the QA team, and ensuring a high level of product quality. You will participate in project kickoff meetings to understand requirements and lead efforts in identifying, analyzing, and documenting bugs and errors. Responsibilities also include regression and security testing to maintain robust and reliable software delivery. Must-Have Skills: Blend of Manual (70%) and Automation (30%) testing Conceptual knowledge of automation using Selenium (hands-on experience is a plus) Proven track record of adding value to products/solutions through strong QA processes Leadership skills to set path and standards through individual contributions Experience with non-functional testing types, including API testing and UI testing (strong plus) Experience with Linux commands, Shell scripting, and SQL queries Understanding of various software architectures and their working principles Experience with performance and load testing Ability to ensure cross-browser and cross-device compatibility of applications Proficient in unit, integration, system, and acceptance testing Experience testing new features in monthly release cycles with thorough documentation Good to Have Skills: Experience testing eCommerce applications and web stores Excellent written and verbal communication skills Experience working in an Agile development environment Roles & Responsibilities: Establish and continuously improve formal QA processes aligned with industry best practices Oversee all QA activities, including metrics tracking and developing new tools/processes to meet quality goals Serve as a primary point of contact for all QA aspects during release cycles, coordinating resources internally and externally Provide clear vision and objectives for QA delivery to the team Develop and execute detailed test cases, scripts, plans, and procedures for both manual and automated testing to ensure product quality

Job Title: AWS Administrator Location: Jaipur, Rajasthan Employment Type: Full-Time Experience Required: 3+ Years Position Overview: We are seeking a highly skilled and proactive AWS Administrator to join our IT infrastructure team in Jaipur. This role is focused on the deployment, management, and security of AWS cloud infrastructure to support critical business applications. The ideal candidate will have hands-on experience with Infrastructure as Code (IaC), container orchestration, and cloud security, along with a strategic mindset for optimizing and scaling cloud environments. Key Responsibilities: Design, deploy, and manage AWS infrastructure including EC2, VPC, S3, RDS, ELB, EBS, IAM, and more Manage IAM policies, roles, and users for secure access control Implement secure VPC architecture using NACLs, Security Groups, VPC Peering, and Transit Gateways Configure S3 buckets with lifecycle rules, versioning, replication, and encryption (KMS) Monitor performance and security using CloudWatch, CloudTrail, Config, GuardDuty, and AWS Backup Administer containerized applications using Docker and Kubernetes Automate provisioning and configuration with Terraform and CloudFormation Perform regular vulnerability assessments and security audits of AWS environments Set up and manage CI/CD pipelines for infrastructure and container deployment Support and troubleshoot microservices and distributed applications in production environments Maintain documentation (HLD, LLD) and change management processes Plan and implement disaster recovery, backup strategies, and region-based high availability Provide reports, incident documentation, and participate in regular scrums and stakeholder meetings Must-Have Skills: Deep knowledge of AWS Services: EC2, VPC, S3, RDS, ELB, IAM, KMS, SNS, SES, CloudWatch, CloudTrail, GuardDuty, DynamoDB, Athena, CloudFront, Backup, DocumentDB Proficiency in Linux administration (Debian/Ubuntu): User management, cron jobs, package installations, troubleshooting Solid understanding of cryptographic security principles Scripting skills in Bash or Python Hands-on experience with Infrastructure as Code: Terraform and CloudFormation Proficiency in containerization and orchestration: Docker, Kubernetes Good-to-Have Skills: Strong interpersonal and communication skills Experience working in Agile teams with regular scrum meetings and status reporting Ability to lead technical discussions and influence cross-functional teams Familiarity with compliance and regulatory standards for cloud infrastructure Strategic mindset for building scalable and resilient architectures Job Category: Cloud Infrastructure / DevOps Job Location: Jaipur, Rajasthan Job Type: Full-Time

Job Title: DevOps Engineer Location: Jaipur, Rajasthan Employment Type: Full-Time Experience Required: 3+ Years Position Overview: We are seeking a skilled and agile DevOps Engineer to join our team in Jaipur. The ideal candidate will play a pivotal role in building, deploying, and maintaining efficient CI/CD pipelines, automating infrastructure, and ensuring seamless integration of development and operations throughout the product lifecycle. The role demands a strong understanding of container orchestration, cloud infrastructure, automation tools, and continuous delivery processes. Key Responsibilities: Build, manage, and optimize scalable, secure, and highly available infrastructure and deployment pipelines Collaborate with developers, testers, and system administrators to support continuous integration and delivery Automate operational processes using scripting and infrastructure-as-code tools Manage containerization and orchestration platforms, primarily Kubernetes and Docker Monitor system performance, availability, and security, ensuring reliability of all environments Administer and support CI/CD tools such as Git, GitLab, Jenkins, Jira, etc. Participate in software architecture discussions and development activities Implement streaming analysis algorithms for mission-critical data workflows Translate requirements into practical DevOps solutions Conduct incremental testing, monitor deployments, and resolve technical bottlenecks Use open-source tools to solve infrastructure, security, and development challenges Ensure compliance with industry best practices and internal security policies Must-Have Skills: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent IT experience) Hands-on experience with Kubernetes and container orchestration platforms Experience working in Agile environments Proficiency in programming or scripting languages: Go, Java, JavaScript, C/C++, Python, Bash Experience with CI/CD and DevOps tools: Git, Jenkins, GitLab, Jira Strong experience with Linux and Windows server administration Experience with infrastructure scripting and automation tools Good-to-Have Skills: Strong communication and customer service orientation Effective problem-solving and troubleshooting skills Experience with cloud platforms (AWS, Azure, GCP is a plus) Familiarity with "always-up, always-available" IT operations environments Strong documentation and process orientation Job Category: DevOps / Cloud Infrastructure Job Location: Jaipur, Rajasthan Job Type: Full-Time

We are seeking a Salesforce QA Engineer with expertise in Salesforce B2C & B2B Commerce Cloud, Sales Cloud, and Service Cloud. The ideal candidate will have a strong quality assurance background, experience with automation frameworks, and the ability to develop and execute comprehensive test plans for Salesforce implementations. Responsibilities Develop and execute comprehensive test plans and strategies for Salesforce implementations. Ensure quality and reliability of Salesforce B2C & B2B Commerce Cloud, Sales Cloud, and Service Cloud. Troubleshoot and resolve complex issues related to Salesforce applications. Utilize QA tools and frameworks such as Selenium, QTP, TestNG, JIRA, and HP ALM. Work with automation frameworks and scripting languages such as Java, JavaScript, and Apex. Analyze Salesforce architecture, data models, and integration points to improve test coverage. Collaborate with cross-functional teams in a fast-paced, agile environment. Provide detailed test reports, defect tracking, and continuous improvement recommendations. Required Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in Salesforce QA, focusing on Salesforce Commerce Cloud, Sales Cloud, and Service Cloud. Strong understanding of Salesforce architecture, data models, and integrations. Experience with test automation frameworks and manual testing methodologies. Excellent analytical, troubleshooting, and problem-solving skills. Strong written and verbal communication skills. Preferred Certifications Salesforce Certified Administrator Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant If you have a passion for quality assurance and Salesforce testing, we invite you to apply today! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.