Upselling Jobs in Kolkata

Associate Client Partner Location: Kolkata, West Bengal Type: Full-Time (Work from Office 5 Days a Week) Experience: 1 2 Years About Indus Net Technologies Indus Net Technologies is a full-stack digital engineering company delivering outcome-driven technology solutions to clients worldwide. With a focus on agility, scalability, and innovation, we partner with organizations to accelerate digital transformation across industries. Role Overview We are seeking a client-focused and professionally polished Associate Client Partner to manage and grow key client relationships. This role is ideal for candidates with 1 2 years of experience in client engagement, business development, and project coordination. You ll serve as a strategic link between our clients and internal teams to ensure alignment and delivery success. Key Responsibilities: Build and nurture long-term client relationships through consultative communication and trust-building. Identify business opportunities and support account growth and upselling initiatives. Collaborate with internal delivery and sales teams to ensure successful project execution. Act as the key liaison between clients and internal teams, ensuring alignment of expectations, deliverables, and timelines. Monitor project progress, escalate issues when necessary, and ensure high levels of client satisfaction and retention. Mandatory Skills: Client Relationship Management Consultative Selling and Effective Communication Business Acumen & Account Expansion Project Oversight & Delivery Coordination Desirable Skills: Basic technical understanding of digital products/services Strong analytical and data-driven mindset Experience in cross-cultural communication Team collaboration and crisis management Familiarity with automation or CRM tools Industry-specific exposure (e.g., BFSI, Healthcare, Retail) Ideal Candidate Profile: Excellent verbal and written communication skills Professional appearance and demeanor Proactive, self-motivated, and accountable Strong organizational, coordination, and multitasking skills Eagerness to learn and grow in a client-facing career trajectory Perks & Benefits: Opportunity to work with global clients and top-tier businesses Collaborative work culture that values learning and growth Clearly defined performance-driven career path

Business Development Manager Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking an experienced and dynamic Business Development Manager to drive growth and lead strategic initiatives in our Kolkata office. The ideal candidate will have a proven track record in sales, marketing, and client relationship management, with a focus on identifying new business opportunities, nurturing client relationships, and expanding the company s market presence. Key Responsibilities: Identify and engage with potential clients to establish rapport and arrange meetings. Plan and execute new marketing strategies and initiatives to attract prospective clients. Conduct market research to identify new business opportunities, trends, and partnerships. Strengthen relationships with existing clients while working to increase customer value. Explore and develop new markets to expand the company s reach and sales pipeline. Prepare and deliver business proposals, quotes, and presentations tailored to client needs. Define and track development goals for the business development team, ensuring targets are met. Mentor and train team members, helping them enhance their sales and client management skills. Required Skills: Proven experience in sales, marketing, or a related field. Excellent communication and interpersonal skills. Strong IT fluency and comfort working with digital tools and CRM platforms. Ability to manage complex projects, prioritize effectively, and handle multiple tasks. Self-motivated, proactive, and comfortable working in fast-paced and evolving environments. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Eligibility Criteria: Experience: Minimum 6 years as a Business Development Manager or in a similar leadership role. Education: Post-Graduation in Marketing, Business Administration, or a related technical field. Graduation in Marketing, Business, or any relevant discipline. Qualification : Post-Graduation in Marketing, Business Administration, or a related technical field.

Job Title: Sales Development Representative (SDR) As a Sales Development Representative (SDR), you will be a crucial part of our sales team, responsible for identifying and generating sales opportunities through outbound calling and emailing. You will work closely with our sales and marketing teams to build a robust sales pipeline and support the overall growth of the company. Key Responsibilities: Lead Generation: Proactively reach out to potential clients through outbound calls, emails, using tools like LinkedIn Sales Nav, Apollo, Lusha, and so on, as well as social media to generate new business opportunities. Qualifying Leads: Assess the needs and pain points of prospects to determine their fit for our products or services. Appointment Setting: Schedule meetings or product demos for the sales team with qualified leads. CRM Management: Maintain accurate and up-to-date records of all interactions in the company s CRM system. Market Research: Conduct research to identify potential markets and understand industry trends. Follow-up: Nurture relationships with potential clients through follow-up communications to ensure engagement. Collaboration: Work closely with the sales team to develop strategies for reaching sales targets and improving lead conversion rates. Reporting: Provide regular reports on lead generation activities and outcomes to the sales manager. Requirements: Experience: 2+ years experience in sales in the IT Industry is mandatory. Communication Skills: Excellent verbal and written communication skills. Tech Savvy: Proficient with CRM software and other sales tools. Self-Motivated: Ability to work independently with minimal supervision during night hours. Time Management: Strong organisational skills with the ability to manage multiple tasks and priorities effectively. Education: A degree in business, marketing, or a related field is a plus.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Imagine yourself Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Collaborating with a vibrant, diverse, global team. About Hach At Hach, a Veralto company, we ensure water quality for people around the world and every team member plays a vital role in our mission. Since our founding, we ve been dedicated to making water analysis better faster, simpler, greener, and more informative. Through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions, we empower industries, governments, and communities to ensure access to safe, clean water. Learn more: www.hach.com/about-us Flexible working hours Professional onboarding and training Collaborative and supportive team environment Career coaching and development opportunities Comprehensive health benefits About the Role Title: Service & Spares Sales Engineer Reports to: Assistant Zonal Manager - Services & Spares Sales (East) Department: Sales In this role, you will be responsible for driving recurring revenue from service and spares sales in your territory, providing technical service and customer support, and building strong relationships with customers to ensure satisfaction and loyalty. Key Responsibilities Respond to customer service calls and ensure quick turnaround times. Complete preventive maintenance (PM) as per schedule. Plan and execute installations, commissioning, and product demonstrations. Build and maintain strong customer relationships to enhance satisfaction and identify further service opportunities. Generate sales leads and pass them to the marketing and sales teams. Achieve monthly, quarterly, and annual service sales targets for the assigned region. Maintain discipline and accuracy in using CRM platforms such as ServiceMax and SFDC. Qualifications & Requirements Engineering Degree / Diploma with 3-4 years of relevant experience, preferably in working with Hach products or similar technologies. Willingness to relocate within India based on company requirements. Willingness to travel extensively within your territory. Strong written and verbal communication skills in English. Proficient in MS Excel and MS Word. Strong eye for detail, proactive approach, and action-oriented mindset. Ability to work effectively in cross-cultural, cross-functional teams. Passion for driving business growth in a fast-evolving market. Strong problem-solving skills with the ability to develop innovative customer solutions. Excellent interpersonal skills to build and maintain customer relationships. Play a key role in shaping Hach s and Veralto s business in Asia, one of our most important and fastest-growing regions. Be part of a culture that fosters continuous improvement, open communication, and well-being. Contribute to a global mission that directly impacts climate change, public health, and environmental safety. About Veralto Hach is proud to be part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring clean water, safe food and medicine, and trusted essential goods. When you join Veralto s global network of 16,000 associates, you join a unique culture where purpose meets possibility. You ll gain opportunities to deepen your skills, pursue your ambitions, and make a measurable impact every day. Diversity, Equity & Inclusion At Veralto, diversity and inclusion are core to who we are. We celebrate differences and believe diverse perspectives drive innovation and excellence. We are an equal opportunity employer, evaluating applicants without bias toward race, gender, age, religion, or other protected characteristics. Together, we re Safeguarding the World s Most Vital Resources .

Account Director About the Role: The Account Director at PromotEdge is a crucial leadership role responsible for strategic planning, oversight, and growth of existing client relationships. Leading the account management team, the Account Director builds and maintains strong client partnerships, ensuring timely delivery of objectives and driving measurable results. Responsibilities: Develop and execute strategic account plans. Lead and mentor the account management team. Build and maintain strong client relationships. Ensure timely delivery of client objectives. Drive client results and growth. Develop and execute marketing strategies. Oversee account planning and social media calendar creation. Analyze monthly reports and derive actionable insights. Manage projects effectively. Understand and articulate client goals. Maintain a basic understanding of design and motion software. Demonstrate a deep understanding of digital and traditional marketing, content production, and platform strategies. Qualifications: At least 5 years of experience in a digital-first agency. Skills Required: Strategic thinking and planning. Leadership and team management. Client relationship management. Marketing strategy development and execution. Team guidance and mentorship. Excellent communication, interpersonal, and presentation skills. Account planning expertise. Social media calendar creation. Report analysis and interpretation. Project management skills. Ability to understand and articulate client goals. Basic understanding of design and motion software. Deep understanding of digital and traditional marketing, content production, and platforms.

Business Development Manager Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are seeking a driven Business Development Manager with 3+ years of experience to join our team in Kolkata. The ideal candidate will have a strong background in sales and business development, specifically in the IT sector, and will be responsible for acquiring new business, engaging with international clients, and promoting our company's solutions. You will work to expand the company s presence, build relationships, and drive growth through new opportunities and sales initiatives. Responsibilities Acquire new business through aggressive sales calls, up-sells, and appointment setting with potential customers, focusing on Enterprises and Small Businesses. Demonstrate a strong understanding of the company s solutions and articulate their value to potential customers. Identify business opportunities through surveys, mapping, and lead generation activities. Establish and maintain relationships with international clients, offering tailored solutions to meet their needs. Work with cross-functional teams to ensure smooth project execution and client satisfaction. Prepare and deliver sales presentations and proposals to potential clients. Meet and exceed sales targets, contributing to the company s growth and revenue. Minimum Qualifications 3+ years of experience in business development or sales, with exposure to dealing with international clients. Proven experience in an IT company, specifically for web and mobile projects. Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers. Familiarity with lead generation, sales pipeline management, and business development tools. Ability to understand and articulate the company s products, solutions, and value propositions. Preferred Qualifications Experience working with enterprise-level clients and handling large-scale projects. Knowledge of the latest trends and technologies in the IT industry (web/mobile). Strong negotiation and closing skills. Competitive salary and performance-based incentives. Opportunities for career growth and skill development. A dynamic and collaborative work environment. Exposure to international business opportunities and projects.

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above