Usability Testing Jobs in Hyderabad

Senior .NET Developer Location: Hyderabad Job Overview We are looking for a skilled and driven Senior .NET Developer to join our dynamic team in Hyderabad. The ideal candidate will have extensive experience in ASP.NET, ADO.NET, C#, MVC, Angular, jQuery, Web API, and Azure. This role requires expertise in both front-end and back-end technologies, with a focus on designing, developing, and maintaining robust web applications that align with business objectives. Key Responsibilities Design, develop, and maintain high-performance web applications using ASP.NET and C#. Build and implement RESTful APIs using ASP.NET Web API. Leverage ADO.NET to manage and optimize data access and interaction. Work closely with front-end teams to integrate Angular and jQuery, ensuring a fluid and responsive user experience. Write clean, efficient, and maintainable code, adhering to best practices and design patterns. Participate in the full SDLC, including requirements gathering, system design, development, testing, and deployment. Deploy and manage applications and services on Azure, ensuring scalability and optimal performance. Troubleshoot, debug, and optimize existing applications to improve efficiency and user experience. Stay current with emerging industry trends, technologies, and best practices to continuously enhance your skills and knowledge. Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of hands-on experience in .NET development, with a deep focus on ADO.NET, MVC, SQL Server, ASP.NET, and Web API. Expertise in C# and strong understanding of object-oriented programming principles. Familiarity with front-end technologies, such as HTML, CSS, and MS SQL Server is a plus. Experience using version control tools like GIT or SVN. Strong problem-solving abilities and the capacity to work independently as well as part of a team. Additional Information Role: Senior .NET Developer Industry: IT Services Department: Software Engineering & QA Employment Type: Full-time, Permanent Role Category: Software Development Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Angular & C# Developer Role Overview: We are seeking a talented and motivated Angular & C# Developer to join our innovative development team. The ideal candidate will have strong experience with HTML, JavaScript, Angular 15+, TypeScript, AngularJS, and C#. As part of our team, you will contribute to developing and maintaining high-quality web applications, ensuring an exceptional user experience, and collaborating closely with backend developers and designers. Key Responsibilities: Frontend Development (Angular): Design and build responsive, dynamic user interfaces using Angular, following best practices for usability and performance. Develop reusable, maintainable components to streamline application development. Implement two-way data binding, reactive forms, and leverage Angular directives for managing dynamic content. Optimize performance with techniques like lazy loading, change detection strategies, and asset minification. Write unit tests for Angular components using testing frameworks such as Jasmine and Karma. Backend Development (C#/.NET): Build RESTful APIs or gRPC services using ASP.NET Core or the .NET Framework for seamless communication between front-end and back-end. Implement CRUD operations with databases (e.g., SQL Server, CosmosDB) using Entity Framework for efficient data handling. Write clean, scalable, and maintainable business logic that supports application functionality. Integrate security features like JWT-based authentication, OAuth, and role-based access control. Work with real-time communication protocols (e.g., WebSocket, SignalR) to provide live updates between the server and the front-end. Leverage cloud platforms (e.g., Azure) and services (e.g., Azure Blob Storage, Azure Functions) to enhance scalability. Implement error handling and integrate logging tools for application monitoring and troubleshooting. Full-Stack Integration: Ensure smooth integration between the Angular front-end and backend APIs using HTTP requests and SignalR. Collaborate with team members using Git for version control and best practices in branching strategies. Set up and manage CI/CD pipelines using tools like Azure DevOps or GitHub Actions to automate builds, testing, and deployment. Collaboration and Agile Development: Participate actively in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Collaborate with cross-functional teams to ensure UI/UX and business requirements are met. Conduct peer code reviews and mentor junior developers to maintain high-quality code standards. Skills & Qualifications: Education: Bachelor s Degree in Computer Science, Engineering, or related field (or equivalent experience). Angular: Extensive experience with Angular framework (15+), TypeScript, and front-end best practices. C#/.NET: Expertise in C#, .NET Core/Framework, and Entity Framework. Web Development: Proficiency in HTML5, CSS3, JavaScript, and building RESTful APIs. Database Management: Strong knowledge of SQL Server, CosmosDB, or other relational/non-relational databases. Cloud Development: Familiarity with Azure Cloud and associated services is a plus. Version Control & CI/CD: Experience with Git, Azure DevOps, or GitHub Actions for version control and automation. Additional Information: Role: Full Stack Developer Department: Engineering - Software & QA Industry: IT Services Employment Type: Full-time, Permanent Role Category: Software Development Qualification : Bachelors Degree in Computer Science, Engineering, or related field (or equivalent experience).

Job Title: Senior Software QA Engineer Location: Hyderabad Company: DuPont About DuPont: At DuPont, we create essential innovations that help the world thrive from delivering clean water to over a billion people, to building materials that power the technology in smartphones and electric vehicles. Our people work on the things that truly matter. Join us and make a meaningful impact on the world around you. Position Overview: We are looking for a Senior Software QA Engineer with a strong background in automation testing, particularly using Selenium with Java. In this role, you will play a key part in ensuring the quality and reliability of our software products through automated and manual testing techniques, continuous collaboration, and an innovation-driven mindset. Key Responsibilities: Develop, maintain, and execute automated test scripts using Selenium with Java. Analyze test results, identify bugs, and document defects using bug tracking systems. Collaborate with developers and product teams to define test strategies aligned with software requirements. Design and execute manual test cases to ensure full coverage of application features. Apply BDD (Behavior Driven Development) methodologies using Cucumber. Conduct regression and performance testing to validate application stability. Enhance existing automation frameworks and recommend process improvements. Participate in test planning, reviews, and team Agile ceremonies. Stay current with industry trends and new tools/technologies in the QA space. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field. 5+ years of experience in automation testing, with strong proficiency in: Selenium Java Cucumber / BDD TestNG Experience with CI/CD pipelines and testing in Agile environments. Solid understanding of software QA methodologies, tools, and processes. Strong analytical, debugging, and problem-solving skills. Excellent written and verbal communication and a strong sense of teamwork. Preferred Qualifications: Experience with JUnit, JMeter, or similar testing tools. Familiarity with performance testing techniques. Hands-on knowledge of version control systems, especially Git. Contribute to innovations that change the world for the better. Work alongside passionate and diverse global teams. Access continuous learning and career development opportunities. Thrive in a culture of collaboration, integrity, and excellence. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Director UI/UX Design (User Experience Leadership) | Salesforce Hyderabad, India Full-Time | Design & User Experience | India Hyderabad Lead the Future of Enterprise Design at Salesforce We re looking for a seasoned design executive and product strategist to lead high-impact design teams focused on building intuitive, intelligent, and engaging user experiences. You will drive the evolution of our next-generation AI-driven CRM and experience platform, redefining how users engage with data, automation, and digital workflows. What You ll Be Doing Lead and inspire a team of top-tier designers across multiple products and platforms Recruit, mentor, and retain world-class UI/UX talent Drive the strategic vision for user-centered design across the Salesforce digital experience platform Partner with cross-functional stakeholders in Product, Engineering, and Research to build high-impact user experiences Deliver cutting-edge AI-powered, agentic interfaces that use contextual data, smart assistance, and natural interactions to simplify workflows Champion design thinking and a systems-level approach to solving complex enterprise UX challenges Own the design execution from ideation to launch ensuring consistency, usability, and excellence at every touchpoint Utilize analytics, user research, and feedback to continually iterate and enhance product design Promote and enforce Salesforce Lightning Design System (SLDS) standards and reusable design patterns Key Qualifications 10+ years of experience designing innovative, user-focused digital products in high-performance environments 3+ years in a senior leadership or people management role within UI/UX or product design teams Proven success leading the full product lifecycle from concept and prototyping to final delivery Deep expertise in user-centered design methodologies, UX research, and interaction design Experience leading large-scale digital transformations in enterprise or SaaS environments Strong communication and influencing skills to align design vision across global stakeholders Comfortable working in agile, fast-paced, and collaborative environments Mastery of industry-standard tools like Sketch, Figma, Photoshop, Illustrator A passion for simple, elegant solutions to complex user problems Degree in Design, HCI, or a related field (or equivalent practical experience) Preferred Experience (Nice to Have) Expertise in design systems and UI frameworks Background in CRM, enterprise software, or complex data-driven platforms Familiarity with accessibility standards, responsive design, and mobile-first design principles At Salesforce, design is at the heart of everything we do. From shaping intelligent interfaces to creating cohesive multi-platform experiences, we empower designers to lead innovation. You ll be part of a global team working on products that help millions of users work smarter, connect deeper, and transform industries. We re proud to be consistently ranked among the Best Places to Work, offering a diverse, inclusive, and purpose-driven culture where designers thrive and grow. Apply now to join a team shaping the next era of enterprise user experience. Let s build what s next together. Qualification : Degree in Design, HCI, or a related field (or equivalent practical experience)

Software Engineering PMTS (SDET) Software Engineering | Hyderabad, India | Full-Time About the Role Join Salesforce s Service Cloud team as a PMTS Q3 Engineer (Software Development Engineer in Test) focused on quality, automation, and engineering efficiency. You will work on cutting-edge customer service platforms that leverage AI-powered chatbots, unified communications, and real-time CRM integrations. The Q3 Engineering team is a highly accomplished group passionate about quality, tooling, and innovation. As a senior engineer, you will influence product design, quality culture, and delivery across multiple teams, ensuring trust and excellence. Key Responsibilities Lead and coordinate efforts to deliver high-quality software products across multiple scrum teams. Own complex and ambiguous features with a deep understanding of the Salesforce Service Cloud application. Define and implement quality assurance processes, automation frameworks, and validation techniques. Mentor junior engineers, influence quality methodologies, and drive best practices across teams. Participate actively in design reviews, test plan creation, and cross-team technical discussions. Develop, review, and maintain sophisticated automated test frameworks and scripts. Monitor feature quality, identify gaps, and lead initiatives to improve test coverage and automation health. Collaborate closely with product management and engineering to align quality efforts with business priorities. Foster a collaborative environment to encourage knowledge sharing and continuous improvement. Use telemetry, metrics, and data-driven insights to influence testing strategies and product quality. Required Skills & Experience 15+ years of relevant technical experience in software engineering and testing. Strong programming skills in Java, JavaScript, or similar languages. Deep understanding of system architecture, operating systems, databases, and object-oriented programming. Hands-on experience designing test plans, automation frameworks, and test specifications. Proficiency with testing methodologies, tools like Selenium WebDriver, Jenkins, and version control systems (e.g., Git). Experience building and optimizing functional/UI automation tests and API testing frameworks. Familiarity with Agile development, Scrum, and quality management systems. Strong communication, collaboration, leadership, and mentoring skills. Ability to handle multiple projects, triage issues, and react quickly to changes. Bachelor s degree or equivalent in Computer Science, Engineering, or related field. Ability to pass Salesforce security and background checks. Highly Desirable Experience with open-source test tools and unit test automation frameworks. Familiarity with industry quality and usability best practices. Experience with CI/CD orchestration tools like Jenkins. Ability to optimize and automate processes, code, and testing efforts. Work on innovative, large-scale cloud platforms impacting millions of users worldwide. Collaborate with some of the top quality engineering experts at Salesforce. Be part of a culture that values trust, innovation, and continuous learning. If you want to lead quality initiatives in a fast-paced, cutting-edge environment and have a passion for excellence, apply today! Qualification : Bachelors degree or equivalent in Computer Science, Engineering, or related field.

Job Opening: Senior Manager, Testing Tools Lead Location: Hyderabad, India | Full-Time About the Role Join a global healthcare biopharma company in Hyderabad and be part of a 130-year legacy of success. Backed by ethical integrity and forward momentum, we are dedicated to achieving new milestones in global healthcare. Our organization thrives on digital technology and data-backed approaches, supporting a diversified portfolio of prescription medicines, vaccines, and animal health products. Help us tackle the world's greatest health threats through innovation, execution excellence, and data-driven insights! Our technology centers are crucial to supporting our business and strategy. Globally distributed, these centers focus on delivering business solutions and enabling our digital transformation journey. Each IT division is represented at these centers, and we prioritize growth, well-being, and collaboration across teams to achieve success. Role Overview The Senior Manager, Testing Tools Lead is responsible for overseeing the implementation, maintenance, and management of software testing tools within the Enterprise IT organization. This role requires technical expertise, project management skills, and strong communication abilities. You will act as the primary liaison with the central quality engineering team and drive improvements in software testing processes and tools. What You ll Do Identify and evaluate testing tools based on project needs and organizational requirements. Lead the implementation of new testing tools and integrate them with existing systems and processes. Collaborate with and mentor testers and QA engineers, providing guidance and expertise. Organize training sessions for team members to ensure proficiency with testing tools. Review current testing processes and tools, identifying areas for improvement. Ensure continuous improvement by reviewing and updating testing SOPs and best practices. Develop and implement best practices for testing methodologies and high-quality deliverables. Oversee training on tools and standards for testing. Work closely with development teams to understand testing requirements and align strategies. Ensure effective communication between testing teams and other departments for cohesive project delivery. Maintain testing tools to ensure they are up-to-date and functioning properly. Provide technical support and troubleshooting for testing tools. Establish metrics to measure the effectiveness of testing and tool performance. Prepare and present reports on testing progress, tool usage, and quality assurance outcomes. Collaborate with the COE Lead to standardize testing methodologies for SAP products and enterprise technologies. What You Need Bachelor s or Master s degree in Pharmaceutical Sciences, Biology, Chemistry, Computer Science, Engineering, or related field. 5+ years of experience in software testing with a focus on tools and automation. Proficiency in testing tools (e.g., Selenium, JIRA, QTP, LoadRunner) and scripting languages (e.g., Python, Java, JavaScript). Experience with automated testing frameworks and CI/CD pipelines. Strong project management skills with the ability to prioritize tasks and manage timelines effectively. Familiarity with agile methodologies and SDLC processes in the pharmaceutical industry. Ability to analyze complex problems and develop effective solutions. Excellent attention to detail and a proactive approach to identifying and resolving issues. Strong verbal and written communication skills to relay technical information to non-technical stakeholders. Strong interpersonal skills to lead and collaborate with diverse teams. Desired SAP Knowledge: understanding of SAP functionalities, modules, and integrations like Concur, Ariba, Fieldglass, and MDG. Experience with service virtualization techniques and always-on testing strategies. Certifications in QA, project management, or testing (e.g., ISTQB, CSM, PMP) are a plus. Join a global company that makes a difference in patients' lives and drives health innovations. Work on transformative healthcare solutions for some of the world s most challenging diseases. Be part of a constantly evolving team that thrives on collaboration and innovation. Work with a diverse group of professionals and contribute to global progress in healthcare. We are known as Merck & Co., Inc., Rahway, New Jersey, USA, in the United States and Canada, and MSD everywhere else. For over a century, we ve been inventing for life, advancing medicines and vaccines for the world s most challenging diseases. Today, we continue to lead research to deliver innovative health solutions for the prevention and treatment of diseases threatening people and animals around the world. What We Look For If you are intellectually curious and passionate about making a global impact, join us. Here, you can leverage your creativity, technical expertise, and scientific knowledge to help save and improve lives. Our team is always evolving, and we invite you to be part of this journey to bring hope to those battling the world's most challenging diseases. Qualification : Bachelors or Masters degree in Pharmaceutical Sciences, Biology, Chemistry, Computer Science, Engineering, or related field.

Job Opening: Senior Product Designer Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we re helping over 400+ Global 2000 companies fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We ve automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences through productivity and AI-driven workflow automation. Recognized as a leader by top analysts like Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan. Position: Senior Product Designer We are seeking a Senior Product Designer to join our growing team. As a product designer, you will be the voice of the users and the mastermind behind the user experience (UX) and user interface (UI) of our AI-powered platforms. Responsibilities Complete ownership of UX and UI: You will be responsible for research, wireframes, high-fidelity screens, prototyping, validating solutions, developer handoff, and testing. User research: Comfortable conducting user research to validate design ideas and decisions. Collaboration: Work directly with management and product teams from the conceptualization stage to execution. Structured design process: Follow a structured thought process for designing the product and communicate your ideas clearly. Prototype development: Create clickable prototypes using tools like InVision or Principle when needed. Design system management: Maintain and evolve design systems, including iconography and illustrations. Experience & Skills Required Must Have Skills: 5-12 years of experience in Product Design (UX & Interaction Design). Expert-level proficiency with design tools such as Sketch, Zeplin, InVision, Google Suite, etc. Strong ability to communicate, present, and tell stories through your designs. A detail-oriented, strategic thinker with the ability to make sound design decisions. Expertise in illustrations and iconography. Experience in creating and managing design systems. A strong knowledge of design principles. Other Desired Skills: Thorough research before starting any design process. Ability to think critically and solve problems quickly and efficiently. Empathy for end-users, business, and technology, ensuring designs balance all aspects. Drive usability testing and expert reviews early in the design process. Education Qualification Bachelor s or Master s in Design. At Kore.ai, you won t just be maintaining quality for conventional software you ll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world s leading organizations build, deploy, and trust AI systems, setting new standards for the industry. Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale. Be a part of an innovative, cutting-edge AI company. Work with a diverse and collaborative team across multiple global offices. Shape the future of AI-powered enterprise applications. Contribute to industry-leading AI solutions that redefine business operations. If you're a visionary Product Designer eager to make an impact in the world of AI, we'd love to have you on our team. Apply now! Qualification : Bachelors or Masters in Design

Job Title: QA Engineer Job Type: Full-time Responsibilities: Define test methods and create test plans to ensure the software performs accurately and reliably according to documented requirements. Execute test plans and generate test reports to describe program evaluation and testing results. Create detailed, comprehensive, and well-structured test plans and test cases. Estimate, prioritize, plan, and coordinate quality testing activities. Collaborate with cross-functional teams to enhance the quality of the product and contribute to successful releases. Continuously identify areas for improvement in testing processes and tools. Skills and Experience: 3+ years of experience in Automation and Manual testing with a solid understanding of the Software Testing Life Cycle (STLC). Strong problem-solving skills to effectively identify bugs and provide solutions. Hands-on experience with automation frameworks such as Selenium or Cypress. Good knowledge of mobile and web application testing. Experience working with the Agile methodology. Strong development skills in Python, Java, or any other programming language. Work experience with unit test frameworks or libraries (preferably Javascript/Python). Expertise in software release management and deployment tools (Git, CI/CD). Hands-on experience with databases, preferably SQL. Experience working in a Continuous Delivery cycle and release management. Working knowledge of open-source technologies and cloud services. Ability to manage multiple, diverse projects simultaneously while maintaining high-quality standards. Strong verbal and written communication skills to collaborate with teams and stakeholders effectively. Education: Bachelor s or Master s degree from premier institutes (preferred). What We Offer: A dynamic and collaborative work environment. Competitive salary and benefits. Opportunities for career growth and skill development. The chance to work with innovative technologies and challenging projects. If you're passionate about quality and eager to make an impact, apply now to join our team and help shape the future of software testing! Qualification : Bachelors or Masters degree from premier institutes (preferred).

Job Title: Automation Test Engineer Experience: 5-8 Years Location: Hyderabad About Us: We are a leading technology company committed to delivering high-quality software solutions that exceed client expectations. As we continue to expand our team, we are seeking an experienced Automation Test Engineer to help us build robust, high-performing applications. If you have a strong background in automation testing, mobile testing, and API testing, we would love to hear from you! Responsibilities: Manual Testing: Perform thorough manual testing on mobile and web applications. Create detailed test cases, execute them, and document test results. Identify, report, and track bugs while working closely with the development team to resolve issues. Conduct usability testing and provide feedback to enhance the user experience. Automation Testing: Develop and maintain automated test scripts using tools like Appium, Selenium, or Katalon Studio. Integrate automated tests into the CI/CD pipeline to ensure continuous testing and delivery. Ensure test coverage across various scenarios, including functional, regression, and performance testing. Mobile Testing: Conduct mobile testing across different devices and operating systems. Perform performance testing, including load testing and stress testing. Ensure mobile applications meet the necessary performance, usability, and security standards. API Testing: Develop and execute API test cases using tools such as Postman, SoapUI, or RestAssured. Verify that APIs meet functional, performance, and security requirements. Collaborate with development teams to identify and resolve any API-related issues. Quality Assurance: Participate in code reviews and provide feedback to ensure high-quality code. Stay updated with the latest trends and advancements in testing technologies. Contribute to the creation and improvement of testing strategies and best practices. Requirements: Experience: At least 3+ years of experience in manual and automation testing, with a strong background in mobile testing and API testing. Technical Skills: Proficiency in manual testing techniques and tools. Strong experience with automation testing tools, such as Appium, Selenium, or Katalon Studio. Experience with API testing tools, like Postman, SoapUI, or RestAssured. Knowledge of mobile testing frameworks and tools. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work both independently and as part of a team. Innovative Environment: Work with the latest tools and technologies in a dynamic and challenging environment. Growth Opportunities: We foster a culture of continuous learning and provide opportunities for career advancement. Collaborative Culture: Join a supportive and collaborative team where your contributions will be valued. Competitive Compensation & Benefits: Enjoy a competitive salary and a comprehensive benefits package. Apply Today! If you're an experienced Automation Test Engineer with a passion for delivering high-quality software, we invite you to apply and join our team of experts!

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

Senior Product Designer About Celigo: Celigo is a modern integration and automation platform (iPaaS) focused on simplifying how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo provides tools like runtime AI and pre-built integrations designed to tackle the biggest integration challenges, making it incomparably easier to maintain. We are seeking a Senior Product Designer who is proactive, unafraid to own and advocate for an iterative design process, and driven towards finding simple, easy-to-use, intuitive, and elegant solutions to complex design problems. You will play a key role in shaping the overall user experience, from conducting discovery user research through to designing micro-interactions for our product UIs. Key Responsibilities: Create design assets such as user journey flows, wireframes, visual designs, service blueprints, prototypes, and detailed specs to capture and convey design behaviors and implementation details. Use user research data (usability studies, surveys, interviews, etc.) and metrics to inform design decisions. Expert in conducting and synthesizing user research with proficiency in qualitative and quantitative methods such as user interviews, surveys, usability testing, and analytics. Lead user research activities (with or without the support of a dedicated researcher), ensuring early validation of product ideas and concepts. Champion good user experiences and share best practices, demonstrating curiosity about customer needs and behaviors. Collaborate closely with product managers, engineers, content strategists, and other designers in an iterative design process. Maintain high standards for usability, accessibility (WCAG), quality, beauty, and consistency using best design practices. Engage in feedback sessions, ensuring alignment with larger product goals, and challenge peers productively. Advocate for user-centered design, ensuring design decisions are rooted in user needs and behaviors. Think big while considering the larger system, sweating the small details that enhance the product. Be a team player with humility, hard work, and a willingness to help others succeed. Informally mentor and provide feedback to other designers. Contribute to shaping the design team s culture through collaboration, feedback, and process iteration. Qualifications: 5-8 years of experience designing delightful user experiences with a portfolio showcasing processes and deliverables. Proven ability to clarify, present, justify, and defend design decisions to stakeholders. Experience contributing to and consuming component-based design systems. Expertise in Figma/FigJam and other relevant UX design, research, and prototyping tools. Strong attention to detail, problem-solving skills, and excellent presentation skills. Significant experience in designing B2B applications or SaaS products, particularly in agile, iterative environments. Demonstrated experience in responsive design patterns and design systems. Strong focus on usability and efficiency, with a drive to simplify complex problems. Strong information design skills with a solid foundation in UX design heuristics. Ability to build strong relationships with cross-functional teams. Ability to thrive in a collaborative, ego-free, cross-functional team environment. Confidence in design leadership and effective communication across teams. Excitement for solving real customer problems with smart, delightful solutions aligned with company goals. Preferred Qualifications: Bachelor's/University degree, Master's degree in HCI or design-related field with an emphasis on user experience, interaction design, or visual design. Experience with motion design, HTML, CSS, JS, and other front-end technologies. Strong understanding of how AI and machine learning can inform design decisions, enhance interactions, and personalize experiences. Visionary in the 2024 Gartner Magic Quadrant for iPaaS and a recognized leader in AI. Remote-first culture and competitive compensation. Generous benefits package including wellness days, vacation, and holidays. Diversity, Equity, Inclusion, and Accessibility: Committed to fostering a collaborative and inclusive work environment through initiatives like the Taking a Stand Committee. Celigo is proud to be an equal-opportunity employer. We value diversity and welcome applicants from all backgrounds to join us in creating a safe and welcoming work environment. Qualification : Bachelor's/University degree, Master's degree in HCI or design-related field with an emphasis on user experience, interaction design, or visual design.

Job Title: Application Developer - Front-End Web Developer Introduction: At IBM, we re transforming the future with our expertise in technology, and we need creative and skilled individuals like you to lead the way. As part of one of our IBM Consulting Client Innovation Centers (Delivery Centers), you ll be delivering cutting-edge technical solutions to a wide range of clients across both the public and private sectors globally. These centers serve as hubs of innovation, offering locally-based expertise to drive the adoption of new technology. As an Application Developer, you'll be a key player in shaping IBM s future. You ll work in an agile environment, translating system requirements into innovative system designs and development. Your contributions will directly impact IBM s global success as you collaborate and integrate code into large-scale enterprise systems. Join us and access the latest tools, education, and technologies to further your career with the world s technology leader. Your Role and Responsibilities: Collaboration and Teamwork: Work effectively as part of a team, sharing knowledge and learning from others in a fast-paced and dynamic environment. Training and Mentorship: Mentor and train colleagues on both technical and procedural aspects, helping to raise the technical expertise of the entire team. Strong Communication: Use your communication and collaboration skills to connect with team members, clients, and stakeholders to drive project success and solve challenges. Required Technical and Professional Expertise: Experience: 5-8 years of experience in front-end software development using modern programming languages. React Native & NodeJS: In-depth understanding of React Native and NodeJS, including their core principles. REST APIs / GraphQL: Experience developing and consuming REST APIs and GraphQL, with expertise in managing client-side data using Redux and GraphQL. Testing: Strong knowledge of testing frameworks like Jest, ensuring that your code is robust and of high quality. Clean Code Practices: A deep commitment to writing clean, maintainable code, following best practices and principles like Clean Code and JUnit testing. Preferred Technical and Professional Expertise: Performance Optimization: Experience in measuring and resolving performance bottlenecks using tools such as Chrome DevTools. Additional Tools: Familiarity with tools like Lighthouse, WebPage Test, or other custom tooling to optimize web performance. Strong Communication: Ability to collaborate effectively with team members and stakeholders to deliver solutions that meet business requirements. Innovation: Be part of a team that is leading global change and driving technological innovation across industries. Career Growth: Access to IBM s vast resources, continuous learning opportunities, and the latest technologies to advance your career. Global Impact: Your work at IBM will contribute to shaping the future of businesses and industries worldwide. Dynamic Work Environment: Work in a collaborative, inclusive, and dynamic culture that values personal and professional growth. If you re passionate about front-end development, eager to collaborate with innovative minds, and ready to make a global impact, join us at IBM and help us drive the future of technology.

Job Title: Full Stack Developer (Python + Vue.js) Experience: 8+ years (with 5+ years in Python + Vue.js) Industry: Financial Services (Preferred: PE Investment Banking) Job Overview We are seeking an experienced Full Stack Developer with 8+ years of total experience and strong proficiency in Python and Vue.js. The ideal candidate should have experience working in the financial services domain, ideally in private equity or investment banking. This role requires hands-on development skills, strong collaborative abilities, and a passion for delivering high-quality software. Key Responsibilities Design, develop, and maintain scalable, high-performance applications using Python and Vue.js. Collaborate with project managers, team members, and business stakeholders to translate business requirements into technical solutions. Ensure high standards of code quality through unit tests, peer reviews, and adherence to best practices. Identify and resolve performance bottlenecks to ensure application efficiency. Create and maintain technical documentation, including code comments, system designs, and user guides. Analyze and resolve complex application issues, collaborating with relevant teams to ensure timely resolution. Ensure development adheres to security standards and data governance policies, particularly for financial services applications. Stay up-to-date with emerging technologies, frameworks, and best practices relevant to Full Stack development, Python, Vue.js, and financial services. Required Qualifications Minimum 5+ years of hands-on experience in Full Stack Development using Python and Vue.js. Experience working in the financial services domain private equity investment banking preferred. Proficiency in modern JavaScript frameworks and tools. Strong SQL and experience with database integration. In-depth understanding of RESTful API development and integration. Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP). Familiarity with Git or similar version control systems. Strong problem-solving skills, analytical thinking, and attention to detail. Excellent communication and collaboration skills. Preferred Qualifications Experience with containerization technologies such as Docker and Kubernetes. Familiarity with microservices architecture. Experience building and maintaining CI/CD pipelines for automated builds and deployments. Understanding of data governance, security standards, and compliance regulations in financial services.

Job Title: Application Developer Project Role: Application Developer Experience: Minimum 3 Years Location: Hyderabad Education: Engineering Graduate (Minimum 15 years of full-time education) Must-Have Skills: Python (Programming Language) Good-to-Have Skills: N/A About the Role As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will work closely with cross-functional teams to develop scalable, high-performance solutions while ensuring seamless application functionality. Key Responsibilities Act as a Subject Matter Expert (SME) and perform tasks independently. Actively participate in team discussions and contribute to problem-solving. Develop and implement software solutions to meet business requirements. Collaborate with cross-functional teams to analyze and resolve technical challenges. Conduct code reviews and provide feedback to improve code quality. Stay updated on industry trends and best practices to enhance application development processes. Troubleshoot and resolve application issues to ensure optimal performance. Professional & Technical Skills Must-Have Skills: Proficiency in Python (Programming Language). Strong understanding of software development methodologies. Experience with database management systems (SQL or NoSQL). Knowledge of web development frameworks such as Django or Flask. Familiarity with version control systems (e.g., Git). Additional Information The role requires a minimum of 3 years of hands-on experience in Python. This position is based in Hyderabad. Candidates must have a full-time Engineering degree (minimum 15 years of education). Join us and be part of a dynamic team working on cutting-edge application development!

Position: IT Project Manager Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services & Consulting Department: Project & Program Management Role Category: Technology/IT Responsibilities: Lead and manage IT projects through the entire project lifecycle, from initiation to closure. Define project scope, objectives, and deliverables in collaboration with key stakeholders. Develop detailed project plans, timelines, and budgets, and track progress against key milestones and deliverables. Coordinate and collaborate with cross-functional teams, including developers, engineers, designers, and business stakeholders, to ensure project success. Identify and manage project risks and issues, and implement effective mitigation strategies. Communicate project status, updates, and key decisions to stakeholders and project team members. Manage project resources, including task allocation, budget management, and ensuring adherence to timelines and deadlines. Facilitate project meetings, workshops, and reviews, ensuring alignment and open communication among team members and stakeholders. Ensure adherence to project management best practices, methodologies (e.g., Agile, Scrum), and organizational standards. Contribute to continuous improvement initiatives and lessons learned to refine and enhance project management practices and processes. Requirements: Education: UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization, MBA/PGDM in Any Specialization, MCA in Any Specialization Experience: Proven experience as an IT Project Manager with 10+ years of managing IT projects and 5+ years of team management. Technical Skills: Strong understanding of project management methodologies, frameworks, and best practices (e.g., Agile, Scrum). Solid technical background and understanding of IT systems, infrastructure, and the software development lifecycle. Soft Skills: Excellent leadership, communication, and interpersonal skills with the ability to lead and motivate cross-functional teams. Strong problem-solving and decision-making abilities to navigate complex project environments. Tools: Experience with project management tools and software. If you have the experience and skills to lead successful IT projects and drive efficiency within a dynamic environment, we invite you to apply and join our team in Hyderabad.

Job Description: We are looking for a Senior Java Developer to join our dynamic team, focusing on developing high-performance, reusable server-side code to support mobile applications. The role involves working in an agile, test-driven development environment, delivering robust and scalable solutions. Key responsibilities include: Server-Side Development: Write reusable server-side code to support mobile applications (Android/iOS) using Core Java, J2EE, Spring, and Web Services (RESTful and SOAP-based). Web Services Development: Develop flexible RESTful and SOAP-based services using Spring MVC and Spring Data. Mobile App Connectivity: Define business logic and rules to integrate mobile apps (Android and iOS). Deployment: Deploy the server code to Tomcat running on Amazon AWS. Innovation: Research and explore new technologies to enhance development and drive internal innovation. Collaboration: Participate in software technical and user stories grooming discussions with team members. Core Technical Skills: Core Java and J2EE JSP, Spring, Spring MVC, Spring Data Web Services (RESTful and SOAP) MongoDB (NoSQL Database) Tomcat Server Linux operating system Angular JS and AJAX (for front-end interactions) AWS (Amazon Web Services) for deployment Skills and Experience: Java Development: Strong experience with Java 7 or 8 in server-side development. Spring Framework: Solid experience with Spring MVC, Spring Data, and other Spring technologies. Database: Strong knowledge of NoSQL databases, specifically MongoDB. Mobile Technologies: Exposure to iOS, Android, and Web UI technologies. Agile Development: Experience working in a test-driven and agile development environment. Usability Principles: Good understanding of usability principles for mobile devices. Key Tasks & Responsibilities: Code Writing & Testing: Write clean, functional, and efficient code. Perform unit testing and create unit test cases. Problem Solving: Solve complex business problems efficiently and robustly. Documentation: Prepare technical specifications and installation instruction documents for each sprint release. Code Review: Participate in code reviews, ensuring software development guidelines are followed. Why Join Us? Growth Opportunities: Work on cutting-edge technologies in an agile environment with exposure to mobile app development and AWS. Innovation: Research and adopt new technologies to drive innovation. Collaborative Team: Join a team focused on delivering high-performance and scalable solutions. If you're passionate about Java development, web services, and mobile app integration, we encourage you to apply and be part of an innovative and high-performing team!

Job Description: We are looking for an experienced and creative Web/Graphic/UI Designer to join our team. As a Web/Graphic/UI Designer, you will be responsible for delivering the best online user experience by creating visually appealing and user-friendly designs. You will work closely with our development and product teams to ensure that design specifications are met, resulting in intuitive and aesthetically pleasing web and mobile applications. Key Responsibilities: Web/UI Design: Design high-quality, responsive web pages and UI elements for web and mobile platforms. Collaborate with the development team to ensure designs are executed accurately. Graphic Design: Create visually appealing graphics and assets for websites, marketing materials, and promotional campaigns. User Experience (UX): Focus on delivering the best online user experience by designing user flows, wireframes, and prototypes. Prototyping and Wireframing: Use Adobe XD and other prototyping tools to develop and present interactive prototypes and wireframes. Visual Design: Ensure the overall aesthetics of the web and mobile apps align with brand guidelines and user expectations. User Flow and Process Flow: Map out user flows and process flows to ensure seamless navigation and interaction within apps or websites. Collaboration: Work with cross-functional teams to understand the requirements and provide design solutions that meet project goals. Skills & Experience Required: Adobe Photoshop: Proficient in creating graphics, layouts, and high-fidelity visual designs. Adobe Illustrator: Experience with vector illustrations and creating scalable graphics. Adobe Acrobat: Ability to use Acrobat for handling and editing PDF files. Adobe XD: Strong knowledge of designing interactive prototypes and wireframes. Prototype & Wireframing: Experience in developing prototypes and wireframes to demonstrate design concepts and functionality. Visual Design: Excellent understanding of color theory, typography, and layout design. User Flow & Process Flow: Ability to create and map out user flows and process flows for better user experience. Key Qualities for Success: Creativity: Strong sense of creativity to produce innovative design solutions. Attention to Detail: Meticulous with every aspect of the design, ensuring consistency and precision. Communication Skills: Ability to present design ideas and explain design concepts clearly. Collaboration: Work effectively with developers, product managers, and other team members to execute design ideas.

Job Summary: We are seeking an Oracle Fusion HCM Techno Functional Lead Consultant with 10+ years of experience in Human Capital Management (HCM). The candidate should have strong functional and technical expertise in Oracle Fusion, with at least 4 end-to-end implementations in Oracle Fusion HCM. The ideal candidate will have hands-on experience in various HCM modules, including Payroll, Data Integration, and Reporting. Key Responsibilities: 1. Lead Oracle Fusion HCM Projects: Oversee and lead end-to-end implementation of Oracle Fusion HCM solutions. Manage functional requirements and translate them into technical solutions. Prepare Functional Design and specifications to meet business requirements. 2. HCM Module Expertise: Strong understanding of core Oracle Fusion HCM modules (including Payroll, Master Data, and Data Upload). Implement and configure solutions for Custom Role Creation, OTBI Reports, BI Publisher, Fast Formula, and DFF/Flex Field configurations. 3. Data Integration & Extracts: Hands-on experience with Fusion HCM Extracts for data extraction and processing. Experience with Oracle Fusion Data Integration tools like HDL, FBL, and SDL for building and enhancing integrations to third-party tools. 4. Approval Management & Security: Expertise in Fusion Approval Management, Security Model, and configuring roles and access. 5. Methodology & Process: Familiarity with OUM Methodology and best practices for Oracle Fusion HCM. Conduct unit testing, user acceptance testing (UAT), and support post-go-live activities. 6. Collaboration & Team Leadership: Work closely with business teams to understand functional requirements and provide techno-functional guidance. Lead and mentor team members throughout the implementation process. 7. Reporting and Analytics: Expertise in creating and customizing OTBI Reports and BI Publisher reports to provide insights and improve decision-making. Required Qualifications: Experience: 10+ years of experience as an HCM Functional Consultant with a minimum of 4 end-to-end Oracle Fusion HCM implementations. Modules Expertise: In-depth knowledge of HCM, Payroll, Fusion Security Model, Data Upload, Master Data, and Custom Role Creation. Technical Skills: Hands-on experience with Fusion HCM Extracts and Oracle Fusion Data Integration tools (HDL, FBL, SDL). Proficient in creating OTBI Reports, BI Publisher Reports, Fast Formula, DFF/Flex Fields. Familiarity with VBCS, PCS, and Autonomous Database. Methodology: Knowledge of OUM Methodology for implementing Oracle Fusion HCM. Communication & Leadership: Ability to lead projects, communicate effectively with stakeholders, and mentor junior team members.

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. Job Summary: As an Associate - Substantive Testing, you will be responsible for the timely and effective management and execution of the firm s global CCOR monitoring and testing programme across multiple lines of business. You will be part of the team that is responsible for providing solutions to drive effective controls monitoring and testing techniques using data, and for the execution of certain monitoring and testing engagements. The team will be covering all Lines of Business within JP Morgan Corporate and Investment Bank, Asset Wealth Management, Commercial Bank and Consumer Community Banking. Job responsibilities: Leads, executes and participates in CCOR M&T reviews in accordance with the established M&T program. Develops, maintains, lead and executes the annual testing plan, identifies potential gaps, and follows through on reporting, escalation, and resolution. A team player and a self-starter who is accustomed to working in complex organizations, partnering with a diverse group of stakeholders, and achieving results with effective communication and collaboration with the stakeholders viz includes Global Testing heads, Legal, Audit, and regulators on risk related topics Assesses (including the root cause analysis), documents, and communicates emerging risks, themes and identified issues to leadership and risk partners in a timely manner. Provides status updates to key stakeholders on programs and specific reviews where warranted. Continuously seek opportunities to simplify, consolidate and automate existing M&T disciplines and activities and develop repeatable solutions for automated and full population control testing. Manages communication and collaboration with global stakeholders viz includes Global Testing heads, Legal, Audit, and regulators on risk related topics Acquire and analyzedata from multiple sources and systems across the CIB/AWM/CF/CB/CCB to reach at the findings and support conclusions through effective communication stay abreast of new tools and technologies to assist the team in creating the most efficient and effective data strategies, reporting and metrics in compliance with JPMorgan Chase technology and data standards and policies Required qualifications, capabilities, and skills: Master or bachelor s degree in one or a combination of the following: Finance, Accounting, Analytics, or Reporting Minimum 10 years of relevant experience in the financial services industry in Compliance, Risk management, Audit. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Strong relationship building skills to influence/negotiate desired outcomes. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication Ability to perform end to end reviews of processes, think through various risks, understand applicability of different regulations and policies and ultimately be able to identify gaps / risks in operating environment Ability to innovate, challenge the status quo and identify automation / process re-engineering opportunities. Have flexibility regarding working hours Preferred Qualifications, Capabilities, and Skills: Any related certifications viz. CAMS, FRM, CIA, CISA, DISA, Green Belt etc. Qualification : Master or bachelors degree in one or a combination of the following: Finance, Accounting, Analytics, or Reporting

Performance Test Engineer Full-Time | Hyderabad, India Department: Engineering Experience: 4 to 6 Years Location: On-site | Hyderabad, Telangana Work Hours: Flexibility to support US time zone Salary: Competitive, based on experience Job Summary We are hiring a skilled and analytical Performance Test Engineer to lead and execute performance testing initiatives for our enterprise-grade applications. This role is ideal for someone with hands-on experience in load testing, scalability analysis, and performance bottleneck resolution using tools like JMeter or LoadRunner. You'll collaborate with cross-functional teams to optimize system performance and ensure a seamless user experience at scale. Key Responsibilities Design and implement comprehensive performance test plans, including load, stress, and scalability testing. Identify and diagnose performance bottlenecks in backend systems, APIs, and databases. Collaborate with software developers, DevOps, and QA engineers to resolve performance issues and optimize infrastructure. Execute performance test scenarios using tools such as Apache JMeter, LoadRunner, or similar performance testing frameworks. Write and maintain performance test scripts and automation tools as required. Analyze test results, generate reports, and provide actionable insights and recommendations for system improvements. Advocate for performance engineering best practices across teams. Contribute to system architecture and capacity planning by offering data-driven insights. Stay up to date on emerging trends, tools, and methodologies in performance engineering and testing. Provide regular updates and performance metrics reports to leads and stakeholders. Required Skills & Qualifications Bachelor s degree in Computer Science, Engineering, or related discipline. 4 6 years of experience in software testing, with at least 2+ years of dedicated performance testing experience. Proficient in tools like JMeter, LoadRunner, or similar performance testing platforms. Strong scripting and debugging skills experience in Java or Python is a plus. Excellent understanding of SQL queries and database concepts for backend performance testing. Strong knowledge of SDLC and STLC, including test planning, test case creation, defect tracking, and reporting. Solid problem-solving skills with the ability to think critically and troubleshoot complex systems. Strong interpersonal and communication skills for collaboration with global teams. Ability to work during US time zones, when required. Preferred/Bonus Skills (Good to Have) Hands-on experience with Azure or other cloud platforms. Exposure to CI/CD pipelines and performance testing within DevOps workflows. Knowledge of additional scripting languages (e.g., Shell, PowerShell, Bash). Experience with monitoring tools like Grafana, New Relic, or Dynatrace. Work on high-scale enterprise platforms with real performance challenges. Collaborate with talented engineers across multiple geographies. Flexible work hours supporting US-based clients. Competitive salary and growth-oriented culture. Apply today to join us as a Performance Test Engineer in Hyderabad and help us scale our applications to the next level of performance and reliability!