Usage Efficiency Jobs in Bengaluru

QS Engineer (Quantity Surveyor) Education: Diploma, BE or BTech in Civil Engineering Experience: 4 8 years (Diploma holders: 8 10 years) Location: Bangalore Job Overview We are seeking a skilled Quantity Surveyor (QS Engineer) to join our team and oversee the measurement, valuation, and financial management of construction works. The QS Engineer will be responsible for preparing and verifying quantities, cost analyses, and progress reports, while ensuring adherence to project timelines, budgets, and quality standards. The role also involves preparing and maintaining QS documentation in line with ISO standards. Key Responsibilities BOQ Preparation: Prepare and revise Bills of Quantities (BOQ) based on project specifications and requirements. Documentation Management: Ensure all QS-related documents are maintained in accordance with ISO standards, ensuring consistency and accuracy. Cash Flow Management: Prepare cash flow forecasts to ensure financial control over project expenses and ensure that costs are tracked appropriately. Quantity Measurement: Take quantities as per GFC (Good For Construction) drawings and perform measurements for ongoing construction activities. Site Coordination: Organize and prepare site meeting agendas, record Minutes of Meeting (MOM), and track follow-ups on pending actions. Monthly QS Data: Prepare and submit monthly QS data for tracking project progress and cost performance. Material Reconciliation: Prepare and manage material reconciliation reports, ensuring that materials on-site match with consumption and procurement. Labour Billing: Verify and prepare labour bills based on work completed, ensuring accurate tracking of costs. Progress Reports: Prepare and present monthly progress reports, highlighting any discrepancies or issues related to cost or timelines. Work Orders & Rate Analysis: Prepare work orders for sub-contractors and conduct detailed rate analysis for various construction activities. Cost Impact & Value Engineering: Assess cost impacts and implement value engineering strategies to optimize cost efficiency without compromising quality. Plant Cost Reconciliation: Prepare batching plant cost impacts and reconcile material usage to ensure that all costs are captured accurately. Required Skills & Qualifications Educational Qualification: Diploma in Civil Engineering with 8 10 years of experience OR BE/BTech in Civil Engineering with 4 8 years of experience. Project Experience: Minimum 2.5 years of site experience. At least 1 project experience in high-rise residential towers. Experience with high-rise, low-rise, and villa projects. Technical Skills: Proficiency in AutoCAD and MS Office for documentation and analysis. Strong knowledge of IS codes and Quantity Surveying (QS) practices. Experience with billing software (ERP/SAP or equivalent) for managing financial data and reports. Core Competencies: Excellent analytical and organizational skills to handle complex QS tasks. Strong communication skills for coordination with various project stakeholders. Ability to work under pressure and meet project deadlines. Qualification : Diploma, BE or BTech in Civil Engineering

Senior Executive - Finance (Controllership) Location: Bengaluru Employment Type: Full-time About Us Exotel is a leading provider of AI-powered transformation solutions, enabling enterprises to optimize customer engagement and experience. With over 20 billion annual conversations across omnichannel, voice, agents, and bots, we serve more than 7,000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education. Customer expectations are constantly evolving, and businesses are balancing the need for increased revenue, optimized costs, and exceptional customer experience (CX). Exotel steps forward as a transformative partner, offering an AI-powered communication platform to help businesses address all these challenges. About the Role We are looking for a Chartered Accountant (CA) to join our Controllership team, who will be responsible for managing accounting, compliance, reporting, and audit functions. This is an exciting opportunity to gain full-spectrum exposure to controllership within a fast-paced, product-driven environment. Key Responsibilities End-to-End Accounting: Manage accounting processes under Indian GAAP and Ind AS, ensuring financial accuracy and compliance. Month-End Close & Reporting: Handle the month-end close process, perform reconciliations, and provide detailed financial reports. Revenue Recognition: Ensure proper recognition of SaaS subscriptions and usage billing in line with accounting standards. Audit & Compliance: Support audit activities and statutory compliance (e.g., GST, TDS, Companies Act). Process Controls: Maintain internal controls, proper documentation, and process hygiene across various entities. Budgeting & Forecasting: Assist in budgeting, forecasting, and variance analysis to support business decision-making. Efficiency Improvements: Drive process automation and improvements to enhance the overall efficiency within the finance team. Qualifications: CA Inter, B.Com (Hons), or MBA in Finance. Experience: Solid understanding of accounting standards and financial reporting. Hands-on experience with revenue recognition and working in SaaS or product-led environments is a plus. Skills: Strong attention to detail, ownership, and analytical mindset. Proficiency in Excel (advanced level preferred). Familiarity with ERP or accounting tools (e.g., SAP, Tally, QuickBooks) is a plus. Exposure: Gain full-spectrum exposure to controllership in a scaling SaaS company, and develop a deep understanding of financial processes in a high-growth environment. Growth Path: Opportunities to progress into roles in Controllership, FP&A, or Business Finance as you continue to grow with us. Innovation: Join a company at the forefront of AI-powered communication solutions, with a mission to drive transformation in customer engagement. If you are a detail-oriented, analytical professional looking to build your career in controllership and gain exposure to a growing SaaS company, apply now! We are excited to have someone with your expertise join our dynamic team. Qualification : CA Inter, B.Com (Hons), or MBA in Finance

Revenue Operations Analyst Location: Bangalore About Us FalconX is transforming institutional access to the digital asset markets by bridging the gap between traditional finance and the world of crypto. As a leader in the industry, we address the most pressing challenges in the market, offering innovative solutions that support trading strategies, liquidity, and structures akin to conventional financial markets. At FalconX, we empower our clients with seamless navigation through the evolving crypto landscape, from inception to scale. Role Overview We re looking for a dynamic Revenue Operations Analyst to join our growing team and help elevate the Revenue Operations (RevOps) function at FalconX. In the past year, our RevOps capabilities have matured significantly, with solidified processes in reporting, operational support, and actionable business insights. We re now at a pivotal moment where we need to scale these efforts further to provide strategic insights, improve operational efficiency, and support cross-functional projects. As a key member of the team, your role will focus on managing core revenue operations tasks while also driving value-added projects that impact the business. You ll be a crucial enabler, supporting both the foundational work in RevOps and the new, high-impact initiatives the business requires. Additionally, you ll play an important role in managing inbound lead qualifications, ensuring seamless handoff to the Sales team. Key Responsibilities Data-Driven Insights & Reporting: Leverage your analytical skills to support and manage critical reports and insights for the business, including: QBR decks and quarterly reviews Board material and leadership presentations Ad-hoc reporting for various stakeholders Core Operational Support: Collaborate with cross-functional teams to maintain and deliver essential operational support for the Revenue function. Key tasks include: Account split and territory management Validating account coverage and tiering Ensuring accurate parent-child mapping and reporting regions Pipeline management and data validation Lead Qualification & Inbound Lead Management: Manage inbound leads from web inquiries, qualify them based on defined criteria, and facilitate the smooth handoff to the Sales team. This involves: Contacting leads to assess their potential Coordinating with Sales for follow-up and feedback Tracking lead conversion metrics and identifying opportunities for process improvement Collaboration & Performance Tracking: Work closely with the Sales team to ensure lead response and qualification processes are streamlined. Track and report on key performance indicators (KPIs) such as: Call volume and outcomes Lead conversion rates CRM system usage and data accuracy Qualifications Bachelor s degree (or equivalent experience) 1-3 years of experience, ideally in a Revenue Operations, Sales Operations, or related role Strong analytical skills, with the ability to extract insights and drive business decisions from data High attention to detail and data accuracy Experience with CRM tools (e.g., Salesforce, HubSpot), BI tools, and basic coding skills (for manipulating data in BI tools) Proficiency in Google Sheets, Excel, or similar tools for data management Excellent written and verbal communication skills Preferred Qualifications Experience in the cryptocurrency or blockchain industry Familiarity with financial services or brokerage operations Ability to generate strategic insights on how financial services firms can expand their offerings and improve client servicing The opportunity to be part of a cutting-edge company at the intersection of finance and technology A collaborative, fast-paced environment with the chance to make an immediate impact Professional growth and development in a rapidly evolving industry Competitive salary and benefits package Qualification : Bachelors degree (or equivalent experience)

Quality Leader Location: Bangalore Experience: 8 12 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline Job Summary We are looking for an experienced Quality Leader to drive software and process quality across embedded systems projects, with a focus on ASPICE, CMMI, and Functional Safety standards. The ideal candidate will have deep expertise in quality systems, metrics-driven process evaluation, and project lifecycle management. This role is instrumental in ensuring that project deliverables meet the highest standards of quality, safety, and compliance especially within the automotive domain. Key Responsibilities Process Monitoring & Compliance Ensure adherence to defined processes (ASPICE 3.1/4.0, CMMI, ISO standards) across multiple projects. Identify and report non-compliance issues and drive corrective/preventive actions (CAPA). Conduct process audits and facilitate project quality gate reviews. Data Collection & Metrics Analysis Collect project and process data to derive key quality metrics (e.g., defect density, review efficiency, process compliance scores). Perform root cause analysis (RCA) for quality issues and implement improvement actions. Tool and System Oversight Manage configuration management systems and defect/issue tracking tools. Work closely with development and testing teams to ensure tool usage aligns with defined processes. Process Definition & Improvement Define, maintain, and continuously improve the organization s Quality Management System (QMS). Contribute to functional safety and cybersecurity process definition (e.g., ISO 26262, ISO 21434). Promote a culture of quality and continuous improvement through training, mentoring, and awareness programs. Required Skills & Experience 8 12 years of experience in quality assurance or process management in embedded software projects. In-depth knowledge of ASPICE (3.1/4.0), CMMI, and SDLC models such as V-Model, Agile/Scrum. Experience with software quality metrics, root cause analysis, and CAPA processes. Familiarity with defect tracking and configuration management tools (e.g., Jira, IBM Rational, Git, SVN). Understanding of software quality factors, process audits, and measurement techniques. Exposure to Functional Safety (ISO 26262) and QMS process definition. Working knowledge of at least one programming language (C, C++, Python, etc.) to understand software deliverables from a quality perspective. Preferred / Added Advantage Experience in the automotive domain, including compliance with industry-specific safety and cybersecurity standards. Involvement in certification or appraisal processes (e.g., ASPICE assessments, CMMI appraisals). Knowledge of ISO 21434 (Automotive Cybersecurity). Lead quality transformation initiatives across cutting-edge embedded projects. Collaborate with top-tier automotive and industrial clients. Play a strategic role in shaping process excellence and organizational quality culture. Competitive compensation and a platform for professional growth. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline

Principal Associate Full Stack Engineering (GenAI Observability) Location: Bangalore Company: Capital One India About Us At Capital One India, we re tackling some of the most complex problems in financial services using machine learning, advanced analytics, and cloud-first engineering. Our mission is to build cutting-edge, patentable solutions that transform customer experiences, enhance operational efficiency, and ensure robust risk and compliance standards. We re a team of makers, breakers, doers, and disruptors obsessed with turning data into real-world impact at scale. About the Team Machine Learning Experiences (MLX) The MLX team is pioneering the future of model governance, ML observability, and Generative AI infrastructure at Capital One. We re enabling teams to seamlessly deploy ML and GenAI models at scale, with full visibility into performance, health, compliance, and ethical usage. This is the platform powering the next generation of AI-driven financial products across the company. About the Role We re looking for a Principal Associate Full Stack Engineer to lead the development of observability platforms for Generative AI systems. You ll be part of a cross-functional team focused on governance automation, LLM monitoring, and intelligent diagnostics using telemetry data, metadata, and advanced analytics. You ll design systems to collect, analyze, and visualize performance data from our large-scale GenAI infrastructure, helping data scientists and engineers make faster, safer decisions. What You ll Do Lead architecture and development of observability tools and dashboards for monitoring GenAI models and platform health. Design and build core APIs and SDKs to instrument large language models (LLMs) and foundational models (training, fine-tuning, prompting stages). Integrate Generative AI to enable observability features like anomaly detection, predictive analytics, and copilot-assisted troubleshooting. Partner with platform, MLOps, and governance teams to ingest and analyze telemetry, metadata, and runtime metrics at scale. Drive development of tools to ensure compliance with AI ethics, data governance, and industry regulations. Collaborate with product, design, and research to turn complex requirements into scalable, cloud-native software solutions. Lead proof-of-concept initiatives to test and showcase how GenAI can improve platform observability and decision-making. Contribute to the open-source community and stay at the forefront of GenAI and ML infrastructure evolution. Basic Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field 4+ years of experience building distributed, data-intensive systems using microservices architecture 4+ years of experience in backend development with Python, Go, or Java 4+ years of expertise with observability stacks (Prometheus, Grafana, ELK) and adapting them for AI systems Strong knowledge of OpenTelemetry, and experience building custom SDKs and APIs 5+ years of hands-on experience with Generative AI models, especially applied to observability, governance, or compliance 2+ years of experience with cloud platforms such as AWS, Azure, or GCP Preferred Qualifications 4+ years building and optimizing ML systems in production environments 3+ years of experience with MLOps tools like MLflow, Kubeflow, or commercial platforms Experience with GenAI frameworks and libraries like LangChain, Haystack, and vector databases (FAISS, Chroma, OpenSearch) Familiarity with emerging observability tools for LLMs such as Langfuse, Phoenix, Helicone, or OpenInference Contributor to open-source GenAI or ML infrastructure projects Author or co-author of published work in AI/ML observability, governance, or performance monitoring Experience with PyTorch, TensorFlow, Spark, or Dask Knowledge of NVIDIA GPU telemetry, CUDA programming, and performance optimization for AI workloads Understanding of AI ethics, data governance, and regulatory frameworks for machine learning systems Why Join Capital One India Work at the intersection of technology, AI, and compliance helping shape the future of responsible AI Join a team driving enterprise-wide adoption of Generative AI Collaborate with world-class engineers, data scientists, and product leaders Enjoy a high-performance culture that encourages innovation, learning, and mentorship Access to cutting-edge tools, open-source contributions, and cloud-native infrastructure Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related field

Job Title: Specialist Software Engineering Location: Bengaluru Type: Full-Time Level: Senior Engineer About BetaNXT BetaNXT is redefining connected wealth management infrastructure with next-gen, real-time data solutions that streamline operations, enhance advisor productivity, and elevate the investor experience. By combining the strength of our trusted platforms Beta, Maxit, and Mediant we deliver flexible, scalable solutions that anticipate the evolving needs of the wealth management industry. We help firms transform legacy systems into strategic assets, enabling enterprise scale, cost efficiency, and accelerated growth. About the Role We are looking for a Specialist Software Engineering to join our Product Engineering team. This is an exciting opportunity for an experienced and technically driven engineer passionate about enterprise integration, legacy modernization, and building mission-critical systems. You ll play a key role in developing complex software solutions, collaborating with architects and cross-functional teams, and helping shape the next generation of our platform. Key Responsibilities Lead the design, development, and enhancement of complex software components and systems. Collaborate with Solution Architects and other stakeholders to define scalable, efficient solutions. Develop and maintain both new features and legacy systems in alignment with business and technical requirements. Conduct unit and integration testing to ensure software quality and compliance. Perform code reviews, provide feedback, and mentor junior engineers. Contribute to architectural discussions, risk assessments, and solution planning. Participate in Agile planning, providing effort estimates and technical inputs. Maintain clear, detailed technical documentation to support future maintenance and development. Provide regular progress updates, and support production systems and on-call rotations when needed. Drive knowledge sharing and help build technical capability across the team. Qualifications & Experience Must-Have 7+ years of experience in Enterprise Application Integration and Mainframe Technologies. Deep expertise in COBOL, JCL, CICS, DB2, VSAM, including CICS Web Services and Transaction Server 3.1. Experience with integration technologies: IBM Integration Bus (IIB 10) IBM App Connect Enterprise (ACE 12) IBM MQ Series, IBM DataPower Proficiency with mainframe tools: TSO, File-Aid, Syncsort, Platinum, Abend-Aid, Mainview Familiarity with JCL utilities and version control systems such as ChangeMan. Understanding of performance tuning metrics: CPU usage, response time, network latency, etc. Proven experience working in Agile/SCRUM teams. Strong analytical thinking, collaboration, and communication skills. Good to Have Exposure to modern DevOps practices, GIT, or CI/CD pipelines. Master s degree or relevant professional certifications. Work on high-impact platforms powering the wealth management industry. Be part of a modernization journey transforming legacy infrastructure into future-ready systems. Collaborate with cross-functional, global teams in a fast-paced and inclusive environment. Grow within a company that values technical excellence, innovation, and continuous learning. Qualification : Masters degree or relevant professional certifications

Position: Marketing Manager / Deputy Manager Type: Full Time Experience: 8 10 Years Location: Bangalore Role Purpose To lead integrated marketing efforts that drive lead generation, customer engagement, and sales enablement across digital platforms, marketing automation systems, and sales operations. This position is crucial in aligning marketing initiatives with sales productivity, ultimately boosting market share and customer reach for the organization. Key Responsibilities Market Analysis & Product Communication Conduct competitive benchmarking, market research, and customer insight gathering for the concrete equipment sector. Develop technical marketing collateral and product content in collaboration with Product Management & Engineering teams. Create newsletters, mailers, and presentations aligned with brand guidelines to support sales efforts. Sales Operations Support Partner with Sales teams to improve CRM usage, lead tracking, and pipeline visibility. Enhance customer journey mapping and conversion processes with sales and product teams. Analyze sales data for trends, opportunities, and engagement gaps. Support the design and implementation of sales enablement tools and mobile sales apps. Digital Marketing & Lead Generation Run and optimize SEO, SEM, and paid media campaigns to increase inbound leads. Manage digital presence across social media, email, and landing pages. Drive performance from platforms like IndiaMART and apply corrective actions where needed. Marketing Automation & Tools Implement and manage platforms such as HubSpot, Zoho Marketing Plus, Salesforce Marketing Cloud, or Marketo. Automate campaigns, lead scoring, and segmentation to enhance efficiency. Track campaign performance and optimize for improved ROI. Events, Exhibitions & Campaigns Plan and execute industry event participation (e.g., EXCON, BAUMA, Concrete Show) in coordination with marketing leadership. Support product launches, roadshows, BTL activities, and customer meets. Oversee vendor coordination and logistics for successful event execution. After-Sales Marketing & Customer Engagement Partner with After-Sales and Parts teams to roll out service campaigns, loyalty programs, and feedback initiatives. Design post-sale campaigns and customer health check content to maintain engagement. Reporting & Analytics Maintain dashboards to track digital, lead conversion, and sales enablement KPIs. Ensure CRM data hygiene and provide actionable insights. Assist with marketing budgeting and monthly expense tracking. Desired Skills & Competencies Strong B2B marketing background, preferably in industrial or capital goods sectors. Proficiency in CRM platforms (Salesforce, Zoho CRM) and marketing automation tools (HubSpot, Marketo). Excellent content creation skills for technical and product marketing. Strong analytical mindset with data-driven decision-making. Effective collaboration with cross-functional teams. Experience with SEO tools, Google Analytics, and LinkedIn Campaign Manager. Educational Qualifications MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute. Preferred Industry Background B2B Industrial, Capital Goods, Construction Equipment, or Automotive Components. Qualification : MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute

Job Title: Senior Data Business Partner Location: Bengaluru Department: Data & Analytics Experience: Senior-level Company: OSB India (Offshore subsidiary of OSB Group) About OSB India: OSB India (OSBI) is a wholly owned offshore subsidiary of OSB Group, a leading UK financial services provider. Established in 2004, OSBI delivers exceptional customer support and operational services to the Group s UK brands. Known for driving process excellence, innovation, and functional efficiencies, OSBI is a key strategic arm supporting the Group s long-term goals. Role Overview: We are looking for a Senior Data Business Partner to bridge the gap between business and data analytics. In this role, you will collaborate with business leaders to identify analytical needs, design data-driven solutions, and drive adoption of data across the organization. This is a high-impact role requiring strong analytical acumen, stakeholder management skills, and a passion for delivering insights that support strategic decision-making. Key Responsibilities: Build trusted relationships with business stakeholders to understand their data needs and priorities. Collaborate cross-functionally to translate complex business challenges into data solutions. Lead in-depth analysis using market-standard algorithms and modelling techniques. Ensure adherence to Data Governance standards, policies, and controls. Deliver timely, accurate, and well-documented data content and insights. Advise on analytics delivery planning across projects and business functions. Enable self-service analytics by training business users on available tools and platforms. Advocate and implement innovations in AI, Machine Learning, and data analytics. Partner with Data Engineering and Architecture teams, ensuring adherence to technical standards and best practices. Present findings and strategic insights to senior management and governance forums. Mentor team members on analytical approaches and best practices. Promote a culture of continuous improvement, innovation, and high-quality data usage. Champion the use of central data repositories, relational models, and the Data Warehouse to deliver consistent and reliable BI outputs. Identify risks related to data or projects and escalate when necessary. Support internal training efforts to improve data literacy across departments. Ensure compliance with Risk Management and Data Governance policies. Stay current on industry trends, tools, and technologies to enhance analytics capability. Candidate Profile: Qualifications: Bachelor s or Master s degree in Data Science, Computer Science, Business Analytics, Statistics, or a related field. Certifications in data analytics, data science, or relevant tools/platforms are a plus. Experience: 6+ years in a business-facing data analytics role, ideally within financial services or technology. Strong experience in data analysis, modelling, and data storytelling. Proven ability to work with senior business stakeholders and executive teams. Experience in mentoring and leading analytics professionals. Demonstrated expertise in translating business needs into actionable insights. Technical Skills: Proficiency in tools such as Power BI, Tableau, SQL, Python/R, or Excel for data analysis. Familiarity with data warehousing, ETL processes, and relational databases. Understanding of data governance, risk, and compliance frameworks. Exposure to AI/ML applications in business contexts is a strong advantage. Behavioral Competencies: Excellent communication and presentation skills. Strong business acumen with the ability to drive value from data. Strategic thinking with a problem-solving mindset. Collaborative, adaptable, and proactive. At OSBI, we believe in empowering individuals to grow both personally and professionally. Whether you re early in your career or a seasoned expert, we provide an inclusive and supportive environment to help you thrive. Be a part of a connected organization where your contributions make a difference and your career is a journey, not a destination. Qualification : Bachelors or Masters degree in Data Science, Computer Science, Business Analytics, Statistics, or a related field

Product Manager Data Warehouse & Business Intelligence Location: Bangalore Company: Mahindra First Choice About Mahindra First Choice Mahindra First Choice is a pioneer in India s multi-brand used car segment. With a strong focus on innovation, data-driven decision-making, and cutting-edge technology, we are transforming the automotive ecosystem and delivering seamless customer experiences. Our commitment to excellence fuels our drive to create scalable, impactful solutions across the value chain. Role Overview We are looking for a strategic and technically strong Product Manager to lead our Data Warehouse and Business Intelligence (BI) initiatives. Based in Bangalore, this role will own the vision, development, and optimization of enterprise-wide data products. You will play a critical role in enabling data-led decisions, working closely with engineering, analytics, and business teams to drive measurable outcomes. Key Responsibilities 1. Product Strategy & Roadmap Define the vision, strategy, and long-term roadmap for Data Warehouse and BI products. Align product goals with overall business strategy through collaboration with senior leadership. Stay abreast of emerging technologies and industry trends to drive innovation in data architecture and analytics. 2. Development & Execution Partner with engineering, data science, and analytics teams to build scalable, high-performance data platforms. Prioritize product features and enhancements based on impact, feasibility, and business value. Lead cross-functional teams to ensure timely and efficient delivery of data solutions. 3. Business Intelligence & Analytics Oversee the development of interactive BI dashboards, reports, and self-service tools to empower business users. Collaborate with business stakeholders to identify critical metrics and create meaningful data visualizations. Champion data quality, consistency, governance, and accessibility across all platforms. 4. Stakeholder Management Serve as the single point of contact for data needs across Sales, Marketing, Operations, Finance, and other departments. Communicate roadmaps, progress updates, and outcomes clearly and effectively to stakeholders at all levels. Gather continuous feedback to refine products and enhance user experience. 5. Performance Monitoring & Optimization Define and track KPIs to assess product adoption, usage, and business impact. Analyze system performance and user engagement to identify areas for improvement. Drive initiatives to increase data platform efficiency and reliability. Qualifications & Skills Required Bachelor s degree in Computer Science, Engineering, Business, or a related field (Master s preferred). 7+ years of experience in product management, specifically in data warehousing, business intelligence, or analytics. Deep understanding of data architecture, ETL processes, and data modeling. Hands-on experience with BI tools like Tableau, Power BI, or Looker. Strong SQL skills and familiarity with cloud platforms (AWS, Azure, GCP). Proven track record of managing complex, cross-functional data projects in fast-paced environments. Ability to translate business needs into scalable, data-driven solutions. Preferred Experience in automotive, mobility, or e-commerce domains. Familiarity with machine learning concepts and advanced analytics techniques. Soft Skills Strong communication, presentation, and stakeholder engagement skills. Analytical mindset with a focus on delivering business value through data. Effective leadership and cross-functional collaboration. High attention to detail and ability to manage multiple priorities. At Mahindra First Choice, you ll join a fast-growing, innovation-led organization at the forefront of transforming the used car market in India. This is a unique opportunity to shape our data landscape and make a real impact on business outcomes. If you're passionate about unlocking the power of data, we d love to meet you. Qualification : Bachelors degree in Computer Science, Engineering, Business, or a related field (Masters preferred)

Position: Deputy Manager Mechanical Maintenance Department: Maintenance Location: Bengaluru Role Overview: We are seeking an experienced and proactive Deputy Manager Mechanical Maintenance to lead and manage the mechanical maintenance function at our Bengaluru facility. The ideal candidate will be responsible for ensuring the optimal performance, reliability, and safety of mechanical equipment through strategic planning and execution of maintenance activities. This role demands a hands-on leader who can drive operational efficiency, reduce downtime, and ensure compliance with industry standards. Key Responsibilities: Plan, schedule, and implement preventive and predictive maintenance programs to maximize equipment uptime and longevity. Manage the maintenance budget, ensuring efficient allocation of resources while maintaining quality and performance standards. Troubleshoot and resolve mechanical failures promptly to support uninterrupted production operations. Lead and supervise a team of maintenance technicians, ensuring adherence to safety procedures, SOPs, and company policies. Collaborate with production teams to coordinate planned shutdowns and maintenance activities with minimal disruption. Maintain accurate documentation of maintenance activities, equipment history, spare parts usage, and performance metrics. Develop and implement strategies to improve equipment reliability, reduce breakdowns, and enhance operational performance. Ensure all maintenance practices comply with relevant statutory and regulatory requirements. Lead mechanical maintenance projects, including new equipment installations, upgrades, and commissioning. Mentor and train team members to build technical capabilities and foster a culture of continuous improvement. Qualifications & Skills: Bachelor's degree (B.E/B.Tech) in Mechanical Engineering. Proven experience in a mechanical maintenance leadership role, preferably in a manufacturing or industrial environment. Strong knowledge of preventive and predictive maintenance techniques. Experience in managing budgets, projects, and cross-functional teams. Excellent problem-solving, communication, and leadership skills. Familiarity with regulatory requirements and industry safety standards. Qualification : Bachelor's degree (B.E/B.Tech) in Mechanical Engineering.

Position: Senior Development and Demo Applications Administrator Location: Bangalore, India Shift: 2 PM 11 PM IST (EMEA/US business hours) About Workato Workato is a global leader in enterprise orchestration, helping over 400,000 customers streamline operations by connecting data, processes, applications, and experiences using its AI-powered automation platform. Workato is widely recognized by Forbes, Deloitte, Quartz, and Business Insider as a top startup to bet your career on. Work at the forefront of AI-driven automation in a high-impact, fast-growing environment. Thrive in a flexible, collaborative, innovation-first culture. Enjoy world-class perks while contributing to meaningful work that empowers businesses worldwide. Your Role As a Senior IC overseeing 150+ demo applications, you ll be pivotal in supporting Workato s technical teams including Product, Presales, Postsales, and Customer Support. You ll manage the lifecycle of demo apps, ensure operational excellence, and optimize for scale through automation, governance, and budgeting. Key Responsibilities Governance & Admin Manage lifecycle and governance of 150+ demo applications. Set policies for usage, compliance, and security. Administer user access, permissions, licenses, and complex configurations. Support & Enablement Act as go-to expert for all demo app support, requests, and issues. Train users and build documentation to scale adoption and reduce friction. Collaborate with technical teams to ensure integrations run smoothly. Budgeting & Procurement Define and manage budgets for demo tools and services. Own vendor engagement and procurement with support from sourcing teams. Monitor license renewals and negotiate terms proactively. Setup & Automation Set up new instances aligned with business goals. Implement automation for repetitive admin tasks (e.g., user provisioning, license allocation, workspace setup). Contribute to greater efficiency and systematization of demo environments. What You Bring Technical Skills & Experience 5+ years in application administration or IT governance. Hands-on experience in complex app configurations, user/permission/license management. Strong budgeting, procurement, and vendor management experience. Familiar with IDPs (Okta), SSO, MFA, OAuth2.0, OpenID Connect, SAML. Exposure to orchestration, BPM, or automation platforms a big plus. Excellent documentation, troubleshooting, and process improvement skills. Soft Skills Organized, proactive, and detail-oriented. Excellent communicator and team collaborator. Tech-savvy with a customer-first mindset. Strong analytical and problem-solving capabilities.

Job Title: Senior AI Engineer Location: Bengaluru, Karnataka, India Department: GenAI Experience: 4.5 to 7 years Open Positions: 5 About the Role As a Senior AI Engineer, you will design, build, and maintain scalable AI solutions with a strong focus on Generative AI technologies such as large language models (LLMs), embeddings, and retrieval techniques. You will lead a team of AI engineers and collaborate with stakeholders to deliver impactful AI-driven products aligned with business goals. Your role includes mentoring, project planning, ensuring data quality, and driving continuous process improvements. Key Responsibilities Design, develop, and deploy scalable AI/ML solutions, specializing in advanced Generative AI (LLMs, embeddings, retrieval-augmented generation, prompt engineering). Lead, mentor, and develop a team of AI engineers in a collaborative, inclusive environment. Coordinate with stakeholders to gather requirements, prioritize tasks, and define project timelines. Ensure projects align with overall business objectives and data strategies. Oversee data quality, integrity, and security in AI engineering projects. Build reusable frameworks to enhance the efficiency and scalability of AI systems. Manage client communications to translate requirements into technical outcomes. Identify skill gaps and create opportunities for professional development. Drive initiatives for improving data operations and AI delivery efficiency. Required Technical Skills 4.5 to 7 years of experience developing and deploying scalable AI/ML solutions. Strong expertise in data modeling, relational and NoSQL databases, software development lifecycle, unit testing, and functional programming. Proficient in designing and implementing advanced Generative AI solutions including LLMs, embeddings, retrieval techniques, and prompt engineering. Experience designing and optimizing Retrieval-Augmented Generation (RAG) systems. Proficiency with Databricks workflows, including job and cluster management, and API usage. Solid understanding of data structures, algorithms, multiprocessing, and optimization techniques. Skilled in Python libraries such as Pandas, NumPy, FastAPI for data processing and API development. Expertise in SQL optimization and database schema design. Experience deploying AI models using Docker and Kubernetes. Familiarity with version control using GitHub. Hands-on experience with cloud platforms like Azure, AWS, or GCP for AI deployments. Optional experience with PySpark for data processing. Basic understanding of CI/CD pipelines and deployment best practices. Required Non-Technical Skills Strong problem-solving ability with financial impact awareness in both team management and solution delivery. Excellent verbal and written communication skills, comfortable interacting with mid-level client management. Ability to balance pragmatic solutions versus perfect outcomes and rally teams accordingly. Strong interpersonal skills including conflict resolution, empathy, negotiation, and active listening. Demonstrated leadership and mentorship capabilities. Self-motivated with a strong sense of ownership. Good to Have Familiarity with data visualization tools and techniques. Understanding of data security, privacy, governance, and compliance frameworks. Experience with graph databases and graph processing frameworks. Knowledge of data virtualization and federation methods. Skills in data profiling and data quality management. Education Bachelor s degree in Engineering, Computer Science, or a related field. Qualification : Bachelors degree in Engineering, Computer Science, or a related field.

Project Manager (Implementation Manager) Location: Bangalore, India About MaxVal MaxVal, established in 2004, is a leader in IP services focused on efficiency, cost-effectiveness, and continuous improvement driven by metrics-based processes. We pioneered tech-enabled IP solutions well before it became industry standard and today serve over 600 clients worldwide with sophisticated products and services. Our team of 725+ IP and tech experts continuously innovate to achieve both customer and employee success. Job Overview The Implementation Manager leads end-to-end delivery of Symphony implementation projects, ensuring client satisfaction, timely execution, and quality. This role requires strong communication, project planning, issue resolution, and cross-team coordination to successfully deploy and transition Symphony, MaxVal s Intellectual Property Management Software. Key Responsibilities Develop, maintain, and secure client approval for detailed project plans. Establish and manage clear communication channels with clients and internal teams throughout project lifecycle. Analyze project requirements, propose solutions, and secure management support to meet deadlines. Lead complete implementation process, ensuring smooth handover to support post-go-live. Identify and propose Change Requests and additional revenue opportunities beneficial to clients. Deliver client requirements on time, maintaining quality and adherence to Statement of Work (SOW). Coordinate with Product Engineering, Support, Annuities, Rules, and Paralegal teams for seamless project delivery. Drive at least three process improvements to optimize project delivery and client support. Keep functional bugs within defined limits for all production releases. Proactively communicate potential risks and schedule impacts to clients and management. Provide accurate project status updates as requested by management. Train self and team members on implementation methodologies and client data validation. Requirements Proven hands-on Project Management experience using industry tools. Strong skills in project estimation, planning, costing, and proposal/RFP development. Understanding of design and solution processes preferred. Experience managing fixed-price projects, controlling scope creep, and optimizing resource usage. Excellent verbal and written communication skills.

Senior Product Manager AI Products | SaaS | CLM | Bangalore Location: Bangalore, India Department: Product Management Reports To: Manager, Product Management Experience Required: 5+ years in Product Management (B2B SaaS, AI, or Document Automation) Industry: SaaS | AI/ML | Contract Lifecycle Management (CLM) About Conga At Conga, we help global businesses simplify complexity and drive revenue growth through powerful Revenue Lifecycle Management solutions. Our platform unifies critical business processes across configuration, execution, fulfillment, and renewal empowering teams with AI-driven insights to make smarter, faster decisions. The Conga Way shapes our culture it s how we hire, collaborate, and innovate. Developed with direct input from our employees, it ensures every voice is heard and every talent is nurtured. Role Overview Senior Product Manager (Discovery AI): We are looking for a Senior Product Manager to lead the development of Discovery AI, Conga s advanced metadata extraction and document analysis engine. You will play a key role in bringing AI-powered solutions to market, working cross-functionally to drive innovation and enhance the way enterprises manage contracts and data. Why This Role Matters: Discovery AI helps businesses unlock hidden insights from unstructured documents, improving compliance, reducing manual processing, and increasing operational efficiency. Your leadership will define how Conga delivers next-generation solutions in document intelligence, AI, and contract metadata extraction transforming the way customers interact with their most critical data. Key Responsibilities: AI-Driven Product Innovation: Define and lead the roadmap for metadata extraction and document intelligence solutions powered by AI/ML. Hands-On Product Execution: Deliver demos, manage implementation rollouts, and work closely with scrum teams to ship features on time and with impact. Customer-Centric Strategy: Gather and prioritize customer feedback to continuously refine Discovery AI features and address real-world use cases. Cross-Functional Leadership: Collaborate with engineering, data science, UX, services, and marketing teams to ensure aligned product delivery. Market & User Research: Conduct in-depth research to identify opportunities for new AI-powered capabilities and competitive differentiation. Analytics & Prioritization: Use data insights and usage metrics to shape roadmap decisions and measure product success. Internal Enablement: Create clear documentation, support training materials, and partner with customer success to handle escalations. Go-to-Market Collaboration: Work with marketing and sales teams to communicate product value and drive adoption. Qualifications: 5+ years of experience in Product Management, ideally in B2B SaaS, AI/ML, or document/data extraction platforms. Proven ability to manage full product lifecycle from concept to launch and iteration. Strong grasp of AI/ML fundamentals and how they apply to business workflows. Experience with Contract Lifecycle Management (CLM) or enterprise legal/document systems is a strong plus. Bachelor s degree in Engineering or related technical field (Master s or MBA is a plus). Strong communication and stakeholder management skills across both technical and business teams. Passionate about solving real-world customer problems using data and intelligent automation. What Will Set You Apart: Deep empathy for the customer journey and a strong desire to build products that deliver measurable impact. Proven leadership in Agile product development environments. Ability to clearly communicate complex technical concepts to non-technical audiences. Enthusiasm for AI-driven transformation and the future of intelligent business systems. Collaborative mindset with the ability to influence without authority across distributed teams. Qualification : Bachelors degree in Engineering or related technical field (Masters or MBA is a plus).

Job Title: Technical Account Manager Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions. Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers. The individual will work as part of the Customer Success team to deliver logistics, solution-oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include Key Responsibilities: Act as the primary technical advisor for assigned clients, providing guidance on best practices and proactive support to drive success with Locus s solutions. Collaborate with clients to understand their technical and business requirements, ensuring our solution aligns with their goals. Manage and troubleshoot complex technical issues, providing resolution and guidance to prevent recurrence. Lead product onboarding, configuration, and integration efforts, ensuring smooth adoption and usage. Conduct workshops/trainings to help clients increase adoption. Ensure onboarding, adoption and expansion of the solution for customers during operations. Partner closely with product and engineering teams to advocate for customer needs and participate in the development of new features or solutions based on customer feedback. Conduct regular account reviews and status meetings with customers, offering insights into product usage and providing optimization recommendations. Create and maintain documentation, FAQs, and other technical resources to support self-service and client education. Work closely with sales and customer success teams to support renewals, upsells, and cross-sells by demonstrating the value and benefits of Locus s solutions. Qualifications: 5-7 years consulting experience in Supply Chain, Logistics and/or Transportation Management solutions required and experience in systems applications consulting, either internally or via an IT organization or externally with a consulting firm or software provider. Hands on experience in configuring, testing and implementing Supply Chain, Logistics and/or Transportation Management solutions required. Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits. Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners. Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Go-live. Experience in configuring and delivering software demonstrations are mandatory. Deep understanding of Supply Chain, Logistics and/or Transportation Management related processes. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Job Title: Automation Engineer Location: Bengaluru, India Company: Wipro Limited Role Purpose The purpose of this role is to design, program, simulate, and test automation processes and products, ensuring they meet the required levels of efficiency, effectiveness, and quality. Key Responsibilities 1. Understanding Software Requirements & Product Design Analyze and understand the current technology architecture, system dependencies, and application stacks. Collaborate with project management to formulate project plans, define development steps, and obtain approval for the plans. Review existing operating procedures by consulting with users, partners, and clients to ensure alignment with project goals. Contribute to the automation roadmap, designing process improvements and developing innovative automation solutions. Improve and maintain the automation framework to support various technology stacks and create reusable libraries across multiple business verticals. 2. Software Development & Reporting Prepare the environment for automation processes, including test plan design, development of test cases and usage scenarios, and test execution. Develop technical specifications and resolve complex technical design challenges. Collaborate with development teams to design and validate both functional and non-functional automation requirements. Implement, track, and report key automation metrics to ensure full test coverage. Own the process for error elimination, ensuring code testing and validation align with Wipro standards. Track and document problems, resolutions, and defect fixes, building a comprehensive database of bugs and successful solutions. Develop and update automated testing tools to ensure continued process efficiency and accuracy. Use industry best practices, reusable code, and design patterns while developing automation processes. 3. Communication & Stakeholder Collaboration Work closely with Agile delivery teams to understand product vision, product backlogs, and automation requirements. Assist in creating acceptance criteria for user stories and translate them into automation test backlogs. Collaborate with development teams to improve continuous deployment processes through formalized strategies, processes, and tooling. Partner with business SMEs to fully understand automation requirements, then design and deploy suitable automation solutions. Ensure long-term maintainability by documenting all automation processes according to Wipro guidelines. Maintain clear, effective communication with testers, developers, and clients to ensure quick resolution of issues and thorough documentation. Provide assistance to testing and support personnel when system problems arise. Perform backend/database programming when necessary to support key automation projects. Stay updated on industry standards and incorporate them into day-to-day work. Performance Parameters Parameter Measure Automation Quality Adherence to design, project plan compliance, effective issue resolution, zero disruption in deployment, proactive risk identification (EWS) with mitigation measures Documentation Quality Comprehensive documentation of the automation process, test cases, debugging data, and performance reviews as per Wipro quality standards About Wipro Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global technology services and consulting company. We focus on delivering innovative solutions that address the most complex digital transformation challenges of our clients. With a holistic portfolio spanning consulting, design, engineering, and operations, we empower clients to achieve their boldest ambitions and build future-ready businesses. With over 230,000 employees and business partners across 65 countries, we deliver value to customers, colleagues, and communities across the globe. Learn more at www.wipro.com. At Wipro, we empower individuals to continuously reinvent themselves and their careers. We foster an inclusive and diverse work environment where innovation and collaboration thrive. We actively welcome applications from people with disabilities and all individuals regardless of background. Come to Wipro. Realize your ambitions.

Job Title: Usage Manager Job Summary We are seeking an experienced Usage Manager to join our team. You will support the daily Order to Cash operations by helping lead the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer usage information is accurately reportable. You will partner with other teams to create and promote a scalable order to cash process. This is an individual contributor position, and will be the first hire in India! The Impact You Will Have Lead and manage a team of Revenue Operations Analysts, including performance management, coaching, and development. Manage escalations related to order-to-cash processes, ensuring timely resolution and communication with stakeholders. Monthly metrics highlighting performance against agreed SLAs and KPIs. Maintain and/or create detailed SOPs for all processes. Prepare proposed usage adjustments and credits, when applicable. Analyze usage for signed contracts with assurance to accuracy and compliance with company revenue recognition guidelines. Partner with Sales, Deal Desk, Billing, Engineering, IT, Legal, and Revenue Teams to develop expertise in order-to-cash policies and procedures specific to usage. Create and maintain detailed records in our ERP and billing platform NetSuite/Metronome to support billing, commissions, forecasting, sales, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Change management or SOPs with any system enhancements. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 8 years of revenue operational accounting experience, with demonstrated experience leading and managing teams. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Ability to adapt to evolving business needs and drive change management. Must be adaptive to change. Proven ability to manage team performance, provide constructive feedback, and foster a positive and productive team environment. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

Overview: As a Customer Education Specialist, you will be a key member of the Customer Success and Support team. In this role, you will be responsible for ensuring that our customers experience a seamless transition and derive maximum value from DevRev. You will design, implement, and lead customer education and enablement programs, deliver training, and administer certification/reward programs. Your objective is to drive scalable customer enablement, ensuring customer satisfaction and long-term loyalty. Key Responsibilities: Customer Onboarding: Develop and implement structured enablement programs for new customers, ensuring a smooth onboarding experience with DevRev. Collaborate with cross-functional teams to gather customer requirements and tailor enablement programs to meet specific needs. Training and Education: Design and deliver engaging training sessions, webinars, and workshops focused on product features, best practices, and industry-specific use cases. Create comprehensive training materials, documentation, and video tutorials to empower customers with self-service learning opportunities. Customer Engagement and Advocacy: Build strong, lasting relationships with customers, proactively engaging with them to understand their evolving needs and challenges. Identify opportunities for upselling or cross-selling additional products and services based on customer usage and feedback. Cultivate customer advocates by encouraging satisfied customers to contribute to case studies, testimonials, and referrals. Metrics and Reporting: Define, track, and report on key performance indicators (KPIs) related to customer enablement, satisfaction, and ROI. Analyze and provide actionable insights on customer engagement, training effectiveness, and support efficiency to continuously improve enablement programs. Qualifications: A Bachelor s degree in Business, Marketing, Computer Science, or a related field. 3-5 years of experience in customer education, enablement, or a related field, preferably within SaaS. Strong understanding of SaaS products, technology, and industry trends. Exceptional communication, presentation, and interpersonal skills, with the ability to engage with diverse customer audiences. Proven ability to collaborate effectively with cross-functional teams in a fast-paced, dynamic environment. Results-oriented with a focus on customer satisfaction, business growth, and scalable enablement. Willingness to travel domestically and internationally as required. Culture: At DevRev, our culture is built on a foundation of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies by leveraging design, data engineering, and machine intelligence to empower engineers to connect with and better serve their customers. Qualification : A Bachelors degree in Business, Marketing, Computer Science, or a related field.

The Opportunity Are you an experienced professional with a strong technical background in customer experience and a passion for building lasting relationships with senior-level customers? If so, you will thrive on our team, where collaboration and technical credibility are valued, and you'll have the opportunity to drive customer success through innovative solutions using Nutanix technology, all within a supportive and empowering environment that fosters career advancement. About the Team This role will be part of the Customer Experience team at Nutanix, which is focused on ensuring the success and satisfaction of clients with Nutanix's innovative technology solutions. Located in major Indian cities such as Bangalore, Pune, and Mumbai, the team thrives on collaboration, technical expertise, and building lasting relationships with customers. The culture within the team emphasizes empowerment, support, and the pursuit of excellence in customer outcomes, driving a mission that aligns technology with client business goals. You will report to the Director of Professional Services, who adopts a leadership style that fosters partnerships and collaboration among team members. This manager believes in engaging clients actively to help them realize their objectives and achieve significant results. The work setup is primarily remote, allowing team members to operate efficiently within their designated regions, with limited need for traditional office attendance, accommodating a hybrid work environment. The role requires approximately 20% travel, enabling you to maintain direct engagement with customers while ensuring you remain connected to both your team and the organization's broader goals. Weekly travel within your region will facilitate effective customer relationship management, with minimal overnight stays due to the regional logistics. Your Role Build and maintain strong relationships with 6-8 strategic customer accounts to ensure successful adoption of Nutanix technology. Act as a trusted post-sales advisor, overseeing customer needs from deployment through to long-term operation and expansion. Collaborate with internal teams and customer architects to optimize resource utilization and align technical solutions with business goals. Create and document tailored Customer Success Plans, conducting regular reviews to track progress and customer satisfaction metrics. Drive product adoption and expansion by providing actionable insights on technology usage and best practices to enhance operational efficiency. Lead the technical onboarding process for new customers, ensuring alignment with their desired outcomes. Collect and advocate for customer feedback to influence product development and service enhancements. Achieve the Nutanix Certified Expert (NCX) certification within the first 6-12 months of employment. What You Will Bring 8-12 years of experience in customer-facing technical roles with a focus on credibility with mid-senior level audiences. Strong technical knowledge in data center technology and virtualization, particularly hybrid multicloud solutions. Familiarity with architectural frameworks such as ITIL and TOGAF. Technical certifications (e.g., NCX, VCDX, VCAP, NPX, ITIL v4) that demonstrate expertise. Excellent communication and relationship-building skills to advocate for customer needs. Ability to create and document tailored Customer Success Plans aligning with business goals. Proven problem-solving skills and a customer-centric mindset that drives positive outcomes. Strong collaboration skills to work effectively with internal teams and customer architecture teams.

Description bout the organization: Einstein products & platform democratize AI and transform the way Salesforce builds trusted machine learning and AI products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage Generative AI and Predictive AI applications across all clouds. We achieve this vision by providing unified, configuration-driven, and fully orchestrated machine learning APIs, customer-facing declarative interfaces and various microservices for the entire machine learning lifecycle including Data, Training, Predictions/scoring, Orchestration, Model Management, Model Storage, Experimentation etc. We are already producing over a billion predictions per day, Training 1000s of models per day along with 10s of different Large Language models, serving thousands of customers. We are enabling customers' usage of leading large language models (LLMs), both internally and externally developed, so they can leverage it in their Salesforce use cases. Along with the power of Data Cloud, this platform provides customers an unparalleled advantage for quickly integrating AI in their applications and processes. About the team: Join the AI Cloud Quality Engineering team, and become a specialist on Salesforce's AI Platform and applications! You will be leading the Quality Engineering team as we build the best in class the AI capabilities at Salesforce. You'll get to work with latest technology in the AI space (including generative AI), and collaborate with the team and cloud to identify and run quality initiatives to support massive scale planned both in the short term and long term. We are a friendly team that has been working together for years - outside of quality, we focus on volunteering and other shared interests. Job description summary: Salesforce is seeking a highly experienced and dynamic Director of Software Engineering with a strong focus on Quality Assurance to lead our QA team within the AI Cloud division. The ideal candidate will possess extensive expertise in cross-functional team collaboration, effective negotiation skills, and a solid background in test automation. This role requires strategic planning capabilities, exceptional people management skills, and the ability to manage expectations with various stakeholders while setting out a clear roadmap for the team. You ll have the opportunity to enhance our test frameworks, work on test environment stability, and develop automation strategies for both platform and applications, including Copilots, Einstein for Service, and others. Key Responsibilities: Team Leadership and People Management: Lead, mentor, and develop a high-performing QA team within the AI Cloud division. Foster a collaborative, inclusive, and innovative team environment. Conduct regular performance reviews, provide constructive feedback, and facilitate professional growth for team members. Cross-Functional Collaboration: Partner closely with development, product management, and other departments to ensure the integration of robust QA processes within AI Cloud initiatives. Facilitate effective communication and collaboration across teams to identify and resolve quality issues promptly. Test Automation Management: Oversee the development, implementation, and maintenance of test automation frameworks and tools tailored for AI Cloud products. Ensure comprehensive test coverage and optimize testing processes for efficiency and effectiveness. Stay updated with the latest trends, technologies, and best practices in test automation and AI testing methodologies. Stakeholder Management: Manage expectations and communicate effectively with various stakeholders including senior leadership, product owners, and customers. Provide regular updates on QA activities, progress, and challenges, ensuring transparency and alignment with AI Cloud business objectives. Negotiate and prioritize testing efforts to align with business goals and AI product release timelines. Strategic Planning and Roadmap Development: Develop and implement a strategic QA roadmap that aligns with Salesforce AI Cloud s business objectives and product development goals. Set clear goals, milestones, and timelines for QA initiatives and projects. Continuously evaluate and enhance QA processes, methodologies, and practices to drive improvements in product quality and team efficiency. Quality Assurance and Continuous Improvement: Establish, enforce, and uphold quality standards, guidelines, and best practices across the QA team. Monitor and analyze QA metrics to identify areas for improvement and drive data-driven decision-making. Lead continuous improvement initiatives to enhance product quality, reduce defects, and improve team performance. Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field; advanced degree preferred. At least 14 years of experience in a similar senior QA management role within a fast-paced, agile software development environment. Strong expertise in test automation tools and frameworks (e.g., Selenium, JUnit, TestNG). Excellent leadership and people management skills with a track record of building and leading high-performing teams. Exceptional communication and negotiation skills, with the ability to manage expectations and influence stakeholders at all levels. Strong analytical and problem-solving abilities, with a focus on data-driven decision-making. Experience in managing cross-functional teams and collaborating with various stakeholders to achieve common goals. Ability to develop and implement strategic plans and roadmaps. Familiarity with CI/CD pipelines and DevOps practices is a plus. Experience with AI technologies, large language models (LLMs), and tools like AWS SageMaker is preferred but not mandatory. Knowledge of Salesforce products and platforms is a significant advantage. Salesforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive...