USE Case Analysis Jobs in Cochin

Programme Manager Location: Cochin CTC: 9 Lakhs per annum and above About the Role: We are seeking an energetic and innovative Programme Manager to lead cutting-edge software development projects, primarily focused on API-driven solutions ranging from collaboration tools to gamification applications. The role demands expertise in managing scalable RESTful APIs and service integrations while ensuring high availability and performance during peak loads. Key Responsibilities: Lead end-to-end software lifecycle activities: consulting, requirement gathering, approval, use case & architecture documentation, QA coordination, client and team communication, finance and sales interfacing, delivery, maintenance, and feature enhancement. Manage international, multicultural projects. Oversee continuous integration, nightly builds, release management, and version control. Drive projects emphasizing backend technologies over UI. Utilize project management and bug tracking tools (Jira, Bugzilla, Clearquest, PivotalTracker, Git, SVN). Apply Agile (Scrum, Kanban) and Waterfall methodologies effectively. Technical Skills & Domain Expertise: Strong background in Telecom, Networking, or Finance domain. Proficient with Java, EJB, Python, Perl, PHP. Experience with databases: Oracle, PostgreSQL, MySQL, TimesTen, OODB. Knowledge of caching and search tools: Memcache, Redis, MongoDB, Elasticsearch, Solr. Familiarity with DevOps tools and Atlassian suite (Hudson, Jenkins). Non-Microsoft tech stack preferred, but MS stack experts are welcome. Qualifications & Experience: Bachelor s or Master s degree in Computer Science or Engineering. 8+ years in software development, modeling, programming, design, and analysis. Excellent verbal and written communication skills. Experience working effectively with culturally diverse and international teams. Qualification : Bachelors or Masters degree in Computer Science or Engineering.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Role Overview: We are looking for dynamic, innovative individuals to lead our cutting-edge software development projects. Our projects involve working on API-driven solutions, ranging from collaboration tools to API abstraction layers and gamification applications. You will play a key role in designing, developing, and scaling solutions to handle large-scale demands while maintaining system reliability. This is a highly collaborative role requiring interaction with cross-functional teams and clients. Key Responsibilities: Software Life Cycle Management: Lead consulting sessions, requirement gathering, and validation with clients. Approve requirements and prepare use cases or architecture documents for developers. Coordinate with QA teams and ensure software is tested thoroughly. Regularly interface with finance, sales, and internal teams to ensure seamless communication. Take ownership of product delivery, maintenance, and feature enhancements. Technical Expertise & Development: Design, develop, and maintain RESTful APIs and integrate various services. Ensure the software developed can scale and perform under high-demand conditions. Troubleshoot and optimize performance to avoid large-scale failures. Project Management & Collaboration: Manage projects using SCRUM, Kanban, or Agile methodologies. Use project tracking and bug tracking tools like Bugzilla, Jira, SVN, Git, and more. Maintain periodic status updates with the client and internal team. Technical Skills & Qualifications: Education: Bachelor s or Master s Degree in Computer Science or related fields. Experience: 8+ years in software development, with an expert level of experience in programming, design, and analysis. Must have worked in international, multi-cultural environments. Technologies & Tools: Proficiency in Java, Python, EJB, Perl, PHP stack. Hands-on experience with databases such as Oracle, PostgreSQL, MySQL, MongoDB, and others. Experience with cache systems like Memcache, Redis, and search engines like ElasticSearch or Solr. Familiarity with DevOps, Jenkins, Hudson, and Atlassian tools. Domain Expertise: Telecom, networking, or finance domains, with a strong focus on backend technologies. Methodologies: In-depth experience in Agile development using SCRUM or Kanban. Exposure to waterfall project management methods is a plus. Project Management Tools: Familiarity with tools such as Jira, Clearcase, PivotalTracker, and SVN/Git for project tracking and bug tracking. Desired Skills: Strong Communication Skills: Must be able to effectively communicate complex ideas to both technical and non-technical stakeholders, including clients. Ability to work effectively with culturally diverse teams. Leadership: Ability to lead and mentor teams, ensuring that the development process is efficient and the team is motivated. Compensation: Current CTC should be 9 Lakhs per annum or above. Qualification : Bachelors or Masters Degree In Computer Science Engineering

Responsibilities About Client: We are an innovative recruiting tool that enables users to register and book job postings on various job platforms. With a range of additional features, including the easy booking of social media advertising, we offer our clients the best solutions in talent acquisition.As we enter an exciting phase of product development, we are seeking an experienced Expert for Paid Ads on META to strengthen our team and significantly contribute to the growth of our company. Your Responsibilities: Develop and Implement Paid Advertising Strategies on META platforms (Facebook and Instagram) to enhance our brand presence and effectively engage potential customers. Campaign Management: Plan, create, and optimize advertising campaigns, including the selection of appropriate ad placements and target audiences. Manage Creatives: Identify and develop effective creatives in collaboration with the design team; regularly update and refresh them to ensure campaign effectiveness. Campaign Optimization: Continuously monitor campaign performance and implement optimization measures to improve conversion rates. Understanding of the Conversion API: Implement and utilize the Conversion API to enhance tracking and data quality. Tracking and Analysis: Take full responsibility for tracking campaign data and results; use analytical tools to make informed decisions. Internal and External Campaign Management: Lead internal campaigns for customer acquisition and support client campaigns to attract applicants. Desired Candidate Profile Experience: Several years of practical experience in paid advertising on META platforms (Facebook and Instagram). Expertise: Deep understanding of current trends and best practices in social media advertising, including knowledge of effective creatives and their life cycles. Technical Know-How: Familiarity with the Conversion API and advanced tracking methods. Analytical Skills: Ability to interpret campaign data and derive optimization strategies. Creativity: A knack for creating engaging and effective advertising materials; ability to develop ideas collaboratively with creative teams. Strategic Thinking: Competence in planning and executing campaigns to achieve specific business objectives.

Job Description: We are looking for a Senior Business Analyst to join our team and help us deliver exceptional post sales support to our customers. The ideal candidate will have experience in the software industry, as well as strong analytical and problem-solving skills. Responsibilities: Gather and analyze customer requirements Develop and maintain project plans Coordinate with development teams to ensure that projects are delivered on time and within budget Troubleshoot and resolve customer issues Provide training and support to customers Stay up-to-date on the latest industry trends Translate business requirements to (pseudo) technical requirements Document the requirements in a detailed manner Develop high/low fidelity wireframes/process flow diagrams Ensuring the developed features are aligned with the requirements Take ownership of requirements Act as a SME of the requirements Analyse and assist to improve business process flow Qualifications: 5+ years of experience in the software industry Experience in post sales support Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Passion for delivering excellent customer service Certification in CSPO or similar is good to have. Skills and Experience: Experience with BA artifacts & techniques Experience/Knowledge in multiple business domains Strong understanding of the software development lifecycle Experience with a variety of business analysis methodologies Experience with project management tools and techniques Excellent written and verbal communication skills Ability to work independently and as part of a team Passion for delivering excellent customer service

Job Title: Business Excellence Executive Location: Kochi, India Experience: 5 10 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Summary We are seeking an experienced Business Excellence Executive to lead strategic process improvements, optimize operational efficiency, and drive continuous improvement initiatives across departments. This role demands a strong command of Lean, Six Sigma, and Kaizen methodologies, along with deep familiarity with IVD industry standards and regulatory compliance. You will work closely with leadership teams to implement data-driven strategies and foster a high-performance culture. Key Responsibilities 1. Process Improvement & Operational Efficiency Identify and address inefficiencies in business operations using Lean, Six Sigma, and Kaizen tools. Standardize and streamline processes across departments including Sales, Marketing, Supply Chain, R&D, and Manufacturing. Define and monitor key performance indicators (KPIs) to track business and operational performance. 2. Business Strategy & Performance Management Collaborate with senior leadership to design and execute business transformation and strategic growth initiatives. Analyze internal data, market trends, and competitive intelligence to support business planning and decision-making. Lead cost optimization and efficiency improvement programs across functions. 3. Quality Assurance & Regulatory Compliance Ensure organizational adherence to IVD regulatory standards such as ISO 13485, FDA, CE-IVD, and MDR. Support internal and external audit readiness and maintain documentation in line with compliance requirements. Implement and improve Quality Management Systems (QMS) and regulatory frameworks. 4. Digital Transformation & Innovation Champion digital transformation initiatives including AI-driven analytics, automation, and CRM/ERP system enhancements. Work closely with IT teams to integrate and upgrade digital tools for end-to-end process optimization. 5. Training, Development & Change Management Develop and lead training sessions on business excellence tools and best practices. Guide change management initiatives to ensure smooth adoption of new technologies and strategies. Promote a culture of continuous improvement, innovation, and employee engagement. Key Competencies Strategic thinking and execution Advanced problem-solving and analytical skills Proficiency in tools such as Power BI, CRM, and ERP systems Strong leadership and change management abilities Cross-functional team collaboration and stakeholder alignment Data-driven decision-making and performance tracking Qualifications Bachelor s or Master s degree in Business Administration, Engineering, Life Sciences, or a related field. 5 10 years of experience in business excellence, operational excellence, or process improvement, preferably within the IVD, medical devices, or healthcare industry. Certified in Lean Six Sigma (Green Belt or Black Belt preferred) is an advantage. Be part of a forward-thinking organization in the IVD sector driving innovation and transformation. Lead high-impact projects across multiple functions and regions. Work in a collaborative environment focused on excellence, integrity, and growth. Apply now and contribute to shaping the future of diagnostic innovation. Qualification : Bachelors or Masters degree in Business Administration, Engineering, Life Sciences, or a related field.

Dot Net Webforms Developer Job Location: Cochin Qualification: MCA/BCA/B.Tech/B.Sc. in Computer Science Experience: 2+ years of industrial experience Role Overview: We are seeking a talented and driven .NET Webforms Developer with a minimum of 2 years of experience to join our dynamic development team. The ideal candidate will be responsible for developing software solutions, evaluating requirements, and contributing to the entire software development lifecycle. Key Responsibilities: Design, Develop, and Install Software Solutions: Create information systems by designing, developing, and installing software solutions tailored to the needs of the organization. Evaluate Feasibility: Assess the operational feasibility of systems by evaluating problem definitions, requirements, and proposing potential solutions. Documentation & Demonstration: Develop clear documentation, including flowcharts, layouts, diagrams, charts, and in-code comments to demonstrate solutions effectively. System Design & Installation: Design system specifications and standards, ensuring smooth preparation and installation of software solutions. Problem Analysis & Resolution: Collect, analyze, and summarize development and service issues to provide valuable information and support. Software Development Lifecycle: Study information needs, consult with users, study system flows, and use data to investigate problem areas and follow the software development lifecycle. Continual Learning: Keep up-to-date with state-of-the-art development tools, techniques, and programming languages, and participate in professional development opportunities. Confidentiality & CRM Updates: Protect operational information by maintaining confidentiality and regularly update CRM entries. Report Generation: Provide daily and weekly reports of work progress to the Team Lead. Requirements: Experience in .NET Framework: Proficient in ASP.NET (Webforms), C#, Web API, TypeScript, and LINQ. Front-End Skills: Strong experience in jQuery, Ajax, and front-end technologies. RDBMS Experience: Experience in working with Relational Database Management Systems (RDBMS). Adaptability: Ability to quickly learn and adapt to new technologies if required. Problem-Solving Skills: Ability to analyze and resolve technical challenges efficiently. Communication: Excellent verbal and written communication skills. Opportunity to work in a dynamic development environment with cutting-edge technologies. Career growth potential through continuous learning and development. Competitive salary and benefits package. Qualification : MCA/BCA/B.Tech/B.Sc. in Computer Science

Job Title: Data Engineer Location: Rajkot, Gujarat, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. At IBM, curiosity and a constant quest for knowledge serve as the foundation for success. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that make groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experiences. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients. Our delivery centers provide locally based skills and technical expertise to drive innovation and adoption of new technologies. Your Role and Responsibilities As a Data Engineer, you will develop, maintain, evaluate, and test big data solutions. You will be involved in developing data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform. Key Responsibilities: Data Pipeline Development: Build data pipelines to ingest, process, and transform data from files, streams, and databases. Process the data using Spark, Python, PySpark, Scala, and Hive, HBase, or other NoSQL databases on Cloud Data Platforms (AWS) or HDFS. Software Code Development: Develop efficient software code for multiple use cases leveraging Spark Framework, using Python or Scala and Big Data technologies for various use cases built on the platform. Streaming Pipelines: Develop streaming pipelines to process real-time data. Cloud Data Solutions: Work with Hadoop/ AWS ecosystem components to implement scalable solutions to meet the increasing data volumes using big data/cloud technologies like Apache Spark, Kafka, etc. Big Data/Cloud Technologies: Build scalable solutions on AWS, including tools like AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB, and other cloud technologies. Required Education Bachelor's Degree in Computer Science, Engineering, or a related field. Required Technical and Professional Expertise 5 - 7+ years of experience in Data Management (DW, DL, Data Platform, Lakehouse) and Data Engineering skills. Minimum 4+ years of experience in Big Data technologies with extensive experience in Spark, Python, or Scala. Minimum 3 years of experience on Cloud Data Platforms (preferably AWS). Exposure to streaming solutions and message brokers like Kafka technologies. Proficiency in SQL. Experience with AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB. Preferred Technical and Professional Experience Certification in AWS, Data Bricks, or Cloudera Spark Certified Developers. About IBM Consulting IBM Consulting is IBM s consulting and global professional services business, with market-leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Qualification : Bachelor's Degree in Computer Science, Engineering, or a related field.q

Job Description: 4+ years of full stack Java Development for web and mobile applications GIT, Maven, JEE, Spring framework, JPA/Hibernate, Webservices, Wildly AS or similar Javascript, Bootstrap, jQuery and trending Javascript frameworks Working with users for requirement gathering and analysis Writing functional and technical specifications strong documentation experience Developing conceptual and technical design, including use of Object-Oriented techniques Conducting unit testing and continuous integration Developing SQL queries and procedures Continuously improve, refine and refactor the code Peer design and code reviews Required Education: B.Sc - Any Specialization, Computers PG:MCA - Computers Why you should not miss the opportunity On site deputation with good perks, accommodation and other added benefits in Colombo. Opportunity to work with one of the leading private commercial Bank operating in Sri Lanka. Qualification : B.Sc Any Specialization, Computers

Responsibilities: Comprehensive understanding of the Software Development Life Cycle (SDLC) and its processes. Design, implement and refine SDLC process to ensure they meet organizational and project requirements. Work with development team, project managers, quality assurance, and other stakeholders to ensure smooth integration and adherence to SDLC processes. Identify the Identify potential risks and bottlenecks in the SDLC and develop strategies to mitigate them. Ensure that processes address risk management effectively. Conduct regular audits and submit reports to ensure compliance with established standards and practices. Develop and maintain comprehensive documentation of SDLC processes, standards, and guidelines. Ensure that all team members are informed of process changes and updates. Utilize Office for creating, managing, and presenting documentation. Manage version control and code repositories using GIT. Ensure adherence to ISO standards, including ISO 9001 and ISO 27001. Requirements: Strong knowledge of SDLC methodologies and best practices. Proficiency with SDLC management tools and software. Internal Auditor certification is desirable. Strong analytical and problem-solving skills with attention to detail. Scrum Master certification will be an added advantage. Proficient in MS Office, JIRA, and GIT. Familiarity with ISO 9001 and ISO 27001 standards. Excellent interpersonal and communication skills

SEO, Digital Marketing Manager Experience: 3+ years Job Overview We are looking for a talented and results-driven SEO, Digital Marketing Manager to join our team. The ideal candidate will have more than 3 years of experience in digital marketing with a strong focus on SEO and SEM strategies. This role will require the planning, execution, and optimization of digital marketing campaigns across various platforms to drive online traffic, improve conversion rates, and ultimately contribute to the growth of our brand. Key Responsibilities Plan and execute all digital marketing strategies including SEO/SEM, marketing database, email, social media, and display advertising campaigns. Design, build, and maintain a strong social media presence to engage with the target audience. Measure and report the performance of all digital marketing campaigns and assess them against goals (ROI and KPIs). Identify trends and insights, optimizing spend and performance based on the data gathered. Brainstorm and implement creative growth strategies for increasing brand visibility and online traffic. Plan, execute, and measure experiments and conversion tests to improve user engagement. Collaborate with internal teams to create optimized landing pages that improve user experience and conversion rates. Use strong analytical skills to evaluate end-to-end customer experience across multiple channels and touchpoints. Instrument conversion points and optimize user funnels to maximize conversions. Collaborate with agencies and other vendor partners to enhance marketing efforts. Evaluate emerging technologies and provide thought leadership for their adoption when appropriate. Required Skills Excellent communication skills with the ability to present complex data in an understandable and actionable format. Strong creative and strategic thinking abilities with a knack for solving problems effectively. Ability to thrive in a fast-paced, deadline-driven environment while managing multiple priorities. 3+ years of experience in digital marketing with a focus on SEO and SEM. Expertise in all aspects of SEO (on-page, off-page, and technical SEO). In-depth knowledge of search engine algorithms, ranking factors, and SEO tools. Stay updated with the latest trends, tools, and best practices in SEO. Open to working from our Kochi office. At our company, we encourage a collaborative, innovative work culture where your ideas and contributions matter. As a part of our marketing team, you'll have the opportunity to shape the future of our digital marketing efforts and help elevate our brand's online presence. If you're passionate about SEO and digital marketing, this is your chance to make a significant impact! Location Open to working from our Cochin office.

Senior UX Analyst Location: Cochin Experience: 2-5 Years Employment Type: Full-time About Fingent At Fingent, we believe in the power of technology to positively impact lives those who use it, build it, and the society around it. Our mission is to create beautiful, usable, and compelling software that solves complex business challenges. We nurture a team of passionate professionals who excel in bringing out the best in themselves, their peers, and their clients. Role Overview We are seeking a Senior UX Analyst who will be responsible for understanding user needs and creating compelling, intuitive designs for digital products. You will play a key role in driving user-centered design decisions, creating user personas, user journeys, and collaborating closely with developers and other team members to deliver exceptional experiences. Roles & Responsibilities User Research: Conduct user interviews and research to understand pain points, needs, and opportunities for improvement. User-Centered Design: Work on sitemaps, user journeys, and workflows, translating research insights into actionable design ideas for new products and features. Wireframing & Prototyping: Develop wireframes, sketches, and interactive prototypes to assess the feasibility of design concepts quickly. Customer Experience Advocacy: Serve as the voice of the customer, advocating for their experience when making design decisions. Cross-functional Collaboration: Work closely with designers, developers, and other functional specialists to create detailed deliverables, ensuring design decisions align with the technical and business goals. Skills & Qualifications User-Centered Design Expertise: Knowledge and application of design thinking principles and the ability to empathize with end users. Research Skills: Proficient in conducting user research through interviews and workshops with end users and business stakeholders. Prototyping & Wireframing: Experience in preparing sitemaps, customer journey maps, wireframes, and prototypes for both web and mobile applications. Communication: Ability to explain complex design concepts clearly to stakeholders, clients, and cross-functional teams, and advocate for user needs. Visual Design Skills: A strong sense of visual design, with an ability to create appealing and functional user interfaces. Tools & Software: Expertise in standard UX design software such as Figma, Adobe XD, Sketch, etc. Strong Analytical Skills: Ability to interpret user data and translate it into actionable design improvements. Communication Skills: Excellent written and verbal communication skills in English. Project Management: Understanding of common software project management and development practices. Good to Have A strong portfolio demonstrating your UX research and design capabilities. Experience with AR/VR design is a plus. By joining Fingent, you ll be a part of a dynamic team that values creativity, innovation, and user-centered design. You will have the opportunity to work on impactful projects, shaping the future of user experience for our clients. As part of our team, you ll be able to grow your skills, contribute to exciting challenges, and be a key player in our mission to deliver exceptional software solutions.

Job Description About Us: The BSM team includes over 20,000 seafarers and 2,000 shore-based staff in over 30 locations and across the oceans. Together we move a fleet of 650 vessels responsibly while protecting our people, our fleet and the environment. As a multinational, family-owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level. As a family-owned business, we value a culture of caring for one another. Our strength is our diversity, with over 80 nationalities in our company. Join BSM today as we continue shaping the future of shipping while enabling international commerce for millions worldwide. Job Objective: Develop, implement and maintain standards, policies, and systems to ensure that the entire docking process for scheduled and unscheduled dockings of vessels is carried out in the most efficient and professionally effective manner. This is to ensure safe, streamlined and timely docking exercises that enhance asset value and ensure sustainable operational and commercial reliability of the vessel until the next scheduled docking. Key Accountabilities: Support the Company in becoming the world s leading Ship Management Company by providing expert advice, supervision, and training to promote safe and cost-effective docking processes across the full managed fleet. Support and guide Fleet Managers, Technical Superintendents, and vessel teams in enhancing the efficiency of pre-docking preparation, specification review, yard selection, and quotation management. Collaborate with SMC Fleet Managers and Technical Superintendents to plan and prepare detailed docking specs for managing docking repairs and major upgrades efficiently. Support the fleet team by attending dry dock as Technical Superintendent with full responsibility. Support the fleet team by attending vessels for creating specifications, emergency repairs, and vessel inspections. Evaluate the docking budget against repair specifications, vessel requirements, trading patterns, and proposed docking locations to ensure cost-effectiveness. Ensure detailed and complete specifications are made with relevant technical details, job scope, steel renewal estimates, photographs, drawings, and staging requirements to allow shipyards to provide accurate quotations. Collaborate with SMC Fleet Managers and Technical Superintendents to evaluate vessel and owner requirements to select suitable locations and shipyards after comparing quotations. Provide SMC Fleet Managers and Technical Superintendents with recommendations on contractor/service provider selection, ensuring alignment with BSM SCM policy by maximizing the use of contracted and approved vendors where possible. Liaise with classification societies, contractors, and shipyards to ensure the docking process is well-planned, clearly understood, and effectively communicated to all stakeholders for smooth and timely execution. Requirements Education & Qualifications: Bachelor of Engineering (Marine or Mechanical), Naval Architecture. Chief Engineer (Desirable). Work Experience: Minimum 2 years onshore experience as a Technical/Docking Superintendent with a ship owner/manager. Experience handling dry dock from planning to execution phase independently. Or: Shipyard experience as Ship Repair Manager for minimum 8-10 years. Job-Specific Skills: Expert knowledge of the entire docking process, all types of diesel engines, and engine room machinery. Exposure to hull, machinery, and damage surveys. Excellent project management and team management skills. Advanced knowledge of docking specifications. Good knowledge of hull coatings, repair processes, and steel renewal practices. Fluency in English. PC literacy. Benefits Why you should join us! Career development opportunities. Technical and soft skills training. Comprehensive health insurance coverage. Annual performance bonus. Diverse workforce. Flexible work opportunities. Qualification : Bachelor of Engineering (Marine or Mechanical), Naval Architecture.

Job Highlights We are hiring Candidates who would be a part of Pre Sales team, responsible for tele-calling, lead generation and appointment setting with the prospective clients. Job Description Appointments setting, lead generation, prospecting for new clients by contacting potential clients discovering and exploring opportunities. Using the information provided and follow the instructions to perform the specified role. Would be the first tier involved in Lead verification/scrubbing. The Pre Sales Executive will consult with decision makers about their technology requirements. Must be able to handle all aspects of the Pre sales process, i.e identifying target clients, analyzing a company s needs, showcasing our expertise and value proposition and explaining advantages & setting appointments with our sales team for closing the sale. Responsibilities include Interaction with the assigned leads. Involves interaction with overseas prospecting clients & rapport building. Involves scheduling specified appointments from the leads provided,which includes arranging in-person or phone meetings, speaking with potential customers & understanding their specific software/Application related requirements. Invloves up selling to the existing clients. Weekly reports summarizing prospects, appointments, and schedule (use of CRM software may assist with this.) Desired Qualification & Experience Must have B2B company experience. 1+ years experience selling products, software product or services to the North American Market is required. Experience with lead pre-qualification, list management Outgoing personality with strong interpersonal skills. Neutral Accent with experience in Telemarketing/Tele-calls & Lead generation is essential. Strong computer skills, internet savvy, and ability to learn new skills with training. Excellent written and verbal communication skill in English. A strong work ethic, self-disciplined and self-motivated. Organized, detail-oriented with a zeal in sales. BBA/Degree in Literature/Communicative English. Qualification : BBA/Degree in Literature/Communicative English.

As a Lead Generation Specialist, you will play a key role in building a strong sales pipeline by generating high-quality leads using various online methods. You will validate the leads based on predefined quality parameters and ensure the generated leads are valuable for the business. This is a hands-on role, involving a mix of lead generation, validation, and management, along with other miscellaneous activities aimed at creating high-quality prospects for the sales team. Key Responsibilities: Lead Generation: Use different online platforms and tools to identify and generate leads. Focus on building a strong sales pipeline by targeting potential customers. Lead Validation: Ensure that leads meet the defined quality criteria and match business requirements. Lead Management: Manage the leads and ensure they are organized and tracked efficiently. Miscellaneous Activities: Engage in other activities aimed at creating valuable leads, contributing to the overall sales efforts. Skills & Qualifications Required: Education: A graduate in any discipline. Tech-Savvy: Comfortable using the internet, exploring new social platforms, apps, and proficient in MS Office. Self-Starter: Motivated to work independently and thrive in an entrepreneurial setup. Qualification : Should be a graduate(any discipline).

Senior Finance Exec Kochi (a.k.a. Cochin) Experience: 0 3 years Team: BPO / Finance Location: Kochi, India Type: Full-time We re looking for a finance-savvy team player who knows their GST from their TDS, can handle audits without breaking a sweat, and is ready to grow with us. If spreadsheets don t scare you and you low-key enjoy digging into ledgers, this one s for you. Your Day-to-Day Team up to make sure we re on point with all statutory stuff (GST, Income Tax, etc.) across our group companies Double-check monthly reports before they go out Help manage audits and secretarial compliance like a pro Do internal audits and ledger reviews so our books are always clean Keep up with all the finance rules & regs they change fast, and so do we What You Bring Solid grip on GST & Income Tax basics Know your way around the Companies Act Problem-solving = your jam You ve done (or can learn fast) monthly filings and audit prep Bonus points if you ve worked with construction or tech companies Communication game: strong We don t just talk diversity we live it Chill but focused team vibe Your growth = our growth Sound like your kind of thing? Apply now and let s talk.

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Senior Associate Accounting Location: Kochi, India Experience: 2-3 years Department: Accounts We re looking for an accounting pro who s ready to level up our finance game. If you know your US accounting standards, love crunching numbers, and enjoy working with teams to improve how things run this is your spot. What you ll be rocking: Help develop and upgrade our accounting software tools Provide expert support to keep financial reports accurate and on time Manage accounting tasks following US GAAP and other standards Collaborate with different teams to streamline accounting processes Work closely with senior management to keep everything compliant and smooth We re all about diversity, inclusion, and creating a space where everyone can shine and grow. Hit apply and let s do this!

Responsibilities: Quickly understand business requirements. Collaborate with stakeholders to define needs and objectives clearly. Plan and approach complex business analysis situations. Understand technical implications, processes, and lifecycle stages. Work closely with the development team to clarify functional requirements and ensure timely delivery. Handle configuration, debugging, customization, and maintenance of solutions. Support the release team during software release and deployment. Conduct functional testing to ensure bug-free software delivery. Track, report, and resolve issues promptly. Preferred Skils: Ability to work in diverse environments and meet tight schedules. Excellent written and oral communication skills. Strong analytical skills. Ability to conduct research and process large amounts of information. Prior exposure to AI projects is a plus. Qualification : Bachelors degree or MBA

Role Purpose: The purpose of this role is to bridge the gap between business and technology, providing solutions that meet client needs by leveraging both technical and functional expertise. Key Responsibilities: 1. Bridging Technology and Business: Serve as a techno-functional expert, acting as the liaison between project and support teams. Ensure seamless communication and collaboration to deliver effective solutions. 2. New Business Implementation: Drive the end-to-end process for new business implementation projects, from requirement management to integration, configuration, and production deployment. Assess the feasibility of new change requirements and provide clients with optimal solutions and clear timelines. 3. Solution Support: Provide support for all new business implementations by building systems from the ground up. Offer techno-functional guidance throughout the architectural design, coding, testing, and implementation phases. 4. ERP System Implementation: Understand both functional and technical designs to ensure the successful deployment of ERP solutions. Customize, extend, modify, and integrate existing products using coding, testing, and production techniques. Implement business processes and translate them into ERP solutions. 5. Product Support and Maintenance: Provide ongoing product support and maintenance for ERP solutions, addressing technical problems and client queries. Develop and deploy automation tools to optimize processes and enhance efficiency. 6. Stakeholder Management and Collaboration: Act as the key point of contact between internal teams (lead consultants, project managers) and external clients. Provide advice, solutions, and updates to both clients and internal teams. 7. Skill Upgradation: Continuously upgrade skills by attending training sessions, seminars, and obtaining internal certifications. Contribute to knowledge sharing by writing papers, articles, and case studies for internal platforms. Skills and Competencies: Functional Competencies: Systems Thinking: Understanding of interdependencies and the ability to solve problems in complex environments (Competent). Leveraging Technology: Expertise in leveraging technology domains to provide optimal solutions (Master). ERP Knowledge: Deep understanding of functional and technical aspects of ERP systems, and the ability to tailor them to business needs (Master). Behavioral Competencies: Formulation & Prioritization: Ability to prioritize tasks and manage multiple complex solutions effectively. Innovation: A forward-thinking approach to creating efficient solutions. Managing Complexity: Adept at solving complex problems in technology and business processes. Client Centricity: Focused on meeting client needs and providing exceptional service. Execution Excellence: Strong ability to deliver high-quality results. Passion for Results: Strong drive to meet objectives and exceed client expectations. Performance Measures: 1. Contribution to Customer Projects: Quality of work, adherence to SLAs, ETA, number of tickets resolved, problem-solving efficiency, and customer satisfaction (CSAT). 2. Automation: Process optimization, reduction in process steps, and minimization of tickets raised by introducing automation solutions. 3. Skill Upgradation: The number of training sessions and certifications completed, as well as the number of papers or articles written per quarter.