User Documentation Jobs in Mumbai

CHESS/ESG Data Analyst Location: Mumbai Employment Type: Full-time Reporting To: Global Head of ESG Reporting & CHESS Systems Role Summary The CHESS/ESG Data Analyst is responsible for managing, validating, and supporting ESG and CHESS data across all operating companies. This role ensures data integrity, supports assurance readiness, and drives digital optimization for ESG reporting, acting as the operational link between site teams and Group Sustainability. Key Responsibilities 1. Data Collection and Validation Coordinate and track ESG/CHESS data submissions from operating companies. Validate inputs for accuracy and compliance with Group data standards. Manage version control and evidence logs to ensure auditability. Resolve data gaps and anomalies by following up with specific sites and functions. 2. System Management and Analytics Provide user administration and troubleshooting support for Intelex. Develop automated dashboards and visualizations using Qlik Sense or Power BI. Contribute to system enhancements and the integration of internal data solutions. Support automation pilots and reporting enhancements to drive digital maturity. 3. Assurance and Compliance Support queries from external auditors with precise data extracts and documentation. Maintain organized, traceable evidence files for key ESG metrics. Coordinate the completion and validation of external ESG questionnaires. 4. Stakeholder Engagement Build collaborative relationships with divisional CHESS leads and functional teams. Serve as the primary point of contact for operational data queries and user assistance. Support training sessions to improve data ownership across the organization. Qualifications & Experience Experience: 3 6 years in data coordination, ESG reporting, or management systems. Technical Skills: Experience using Intelex is required; knowledge of Qlik Sense or Power BI is highly desirable. Core Competencies: Strong attention to detail, documentation discipline, and the ability to manage global deadlines. Role Impact Ensures traceable data to support global reporting and assurance. Strengthens the operational foundation of sustainability data systems. Improves process efficiency through system optimization.

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

Salesforce Analyst Location: Mumbai Experience: 5 to 7 Years Qualification: Graduate Employment Type: Full-time Job Description We are seeking a skilled Salesforce Analyst to act as the key interface between business stakeholders and technical teams, translating business requirements into efficient Salesforce solutions. The ideal candidate will provide ongoing support, optimize Salesforce processes, and ensure platform integrity and user adoption. Key Responsibilities Serve as the primary liaison between business users and technical teams to gather, analyze, and translate business needs into Salesforce solutions. Provide Salesforce support including troubleshooting user issues, managing profiles, roles, permissions, and resolving system incidents promptly. Analyze existing business processes, identify inefficiencies or gaps, and recommend improvements leveraging Salesforce capabilities. Partner with stakeholders to define and document user stories, acceptance criteria, and detailed process flows. Manage Salesforce platform configurations ensuring data integrity, security, and system automation through workflows, approvals, validation rules, and flows. Conduct user training sessions, create comprehensive documentation, and deliver ongoing support to maximize Salesforce adoption. Collaborate with developers and third-party vendors to coordinate system enhancements, customizations, and integrations. Perform regular system audits, manage release cycles, and ensure compliance with company governance and security policies. Monitor Salesforce performance and usage metrics, and provide actionable insights to business teams for continuous improvement. Required Skills and Qualifications Graduate degree in any discipline. 5 to 7 years of experience working with Salesforce in an analyst or support role. Strong understanding of Salesforce platform capabilities including Security, Profiles, Roles, and Permission Sets. Experience in managing Salesforce workflow automation, validation rules, approval processes, and Flows. Ability to analyze business processes and translate them into scalable Salesforce solutions. Excellent communication skills to collaborate effectively with cross-functional teams. Experience conducting user training and creating user documentation. Familiarity with Salesforce release management and compliance requirements. Proactive problem-solving skills and ability to work independently. Be part of a dynamic team driving digital transformation and business efficiency. Work in a collaborative environment with opportunities for continuous learning. Impact business processes through innovative Salesforce solutions. If you are a detail-oriented Salesforce professional who enjoys bridging business and technology, we want to hear from you! Qualification : Graduate

Position: Assistant Manager Product Strategy Employment Type: Full-Time Department: Product Strategy Team Location: Mumbai About TimesPro TimesPro, an award-winning Higher EdTech initiative of the Times of India Group, is committed to delivering Education 4.0 learner-centric, industry-relevant, role-specific, and technology-enabled learning. Founded in 2013, TimesPro serves aspiring professionals across industries and age groups through: Early Career Programs in BFSI, e-commerce, and technology Executive Education in partnership with top Indian and global institutions Enterprise Solutions for organizational learning and development Role Overview We are looking for a highly motivated and analytical Assistant Manager Product Strategy to join our growing Product Strategy team. This role is ideal for someone with a strategic mindset, a data-driven approach, and hands-on experience managing digital products throughout their lifecycle. You ll work closely with a high-caliber team of professionals from IIT, IIM, LSE, and top-tier MNCs. This is a great opportunity to contribute meaningfully to product development, learn continuously, and grow with an innovative EdTech organization. Key Responsibilities Customer & Market Insight: Identify customer needs and market trends to generate product ideas that increase market share and enhance user experience. Research & Analysis: Conduct market, customer, and competitive research to gather insights for strategic decision-making. Product Lifecycle Management: Lead product planning, positioning, development, launch, and review ensuring alignment with business goals. Cross-functional Collaboration: Work with engineering, content, operations, marketing, and sales teams to bring products to life and ensure continuous improvement. Strategic Documentation: Maintain comprehensive documentation including business cases, use cases, learner feedback, and audit findings. Competitive Benchmarking: Analyze competitor offerings and identify differentiation opportunities to inform product enhancements. Trend Forecasting: Monitor emerging trends to inform long-term product strategy. Team Management: Build and lead a small, efficient team to support product strategy and execution. Skills & Abilities: Proven experience managing B2C digital products. Strong understanding of the full product lifecycle. Proficiency in product and project management tools. Analytical mindset with excellent problem-solving skills. Comfortable with both strategic thinking and hands-on execution. Strong collaboration skills in a matrix environment. Excellent verbal and written communication skills. Highly proficient in Excel and AI tools. Education & Experience: Bachelor's or Master s degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred). Minimum 5 years of experience in Product Management or Strategy. Experience in EdTech is a strong plus. Reporting To: Product Manager Product Strategy Qualification : Bachelor's or Masters degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred)

Manager IT Projects & Development Location: Mumbai Experience Required: 10 15 Years Employment Type: Permanent Functional Area: IT Project Management Role Summary: We are seeking an experienced and proactive Manager IT Projects & Development to lead and manage end-to-end IT projects across departments. This role involves establishing a Project Management Office (PMO), ensuring timely delivery of high-quality software solutions, managing resources efficiently, and maintaining alignment with organizational goals, budgets, and timelines. The ideal candidate will have a strong understanding of project management methodologies, software development life cycle (SDLC), and techno-functional coordination. Key Responsibilities: Establish and manage a Project Management Office (PMO) to oversee multiple concurrent IT projects Collaborate with stakeholders, including internal teams, vendors, and end-users, to define and document project requirements Initiate projects with well-defined objectives, timelines, budgets, and resource allocations Implement standardized document control policies and templates across all projects Maintain up-to-date knowledge of component projects and ensure alignment with organizational priorities Evaluate standards and performance of deliverables to ensure consistency and quality Monitor and manage project progress, making adjustments as necessary to ensure on-time delivery Track project budgets and ensure all expenditures are within approved limits Ensure compliance with internal policies, standard operating procedures (SOPs), PMO guidelines, and industry best practices Compile detailed project reports and communicate progress, issues, and risks to senior management Support user documentation and assist with final product testing and deployment Foster collaboration, accountability, and effective communication across all levels of the organization Desired Candidate Profile: 10 15 years of experience in IT project management, with a proven track record of delivering complex projects Strong understanding of project management principles and methodologies (e.g., Agile, Waterfall, PMP/Prince2 certified preferred) In-depth knowledge of the software development life cycle (SDLC) Strong techno-functional expertise, capable of bridging technical and business requirements Excellent leadership, organizational, and time management skills Exceptional communication and stakeholder management abilities Demonstrated ability to manage multiple projects and cross-functional teams Strong problem-solving mindset with attention to detail

Senior IT Business Analyst Location: Mumbai Experience Required: 12 14 Years Employment Type: Permanent Functional Area: Business Analysis Role Summary: We are looking for an experienced and detail-oriented Senior IT Business Analyst to serve as the vital link between business needs and technology solutions. This role involves close collaboration with business users and operations teams to gather, analyze, and translate functional requirements into effective IT system designs. The ideal candidate will bring expertise from the insurance domain or related non-banking sectors, combined with strong analytical, documentation, and stakeholder communication skills. Key Responsibilities: Collaborate with business users and operations teams to gather, analyze, and document functional requirements Translate business needs into clear and comprehensive Business Requirement Documents (BRDs) and functional specifications Design system features and workflows based on business processes and objectives Identify areas for automation and prepare detailed requirement specifications for development teams Develop, review, and validate test cases, test scenarios, and test results to ensure solution quality Conduct functional testing and ensure timely feedback to developers and stakeholders Track and manage user-reported issues, ensuring timely resolution and communication Provide regular updates on project status, risks, and deliverables to all stakeholders Translate complex technical information into simple terms for business users Create and maintain all required documentation including user manuals, process flows, and status reports Perform other related duties as assigned Desired Candidate Profile: Technical & Behavioral Competencies: Prior experience as an Operations Executive in the Insurance industry or IT Business Analyst (non-banking/finance domain preferred) Exposure to insurance products, workflows, and compliance is a strong plus Basic knowledge of SQL / PL SQL, web technologies, and general programming concepts Self-starter with the ability to work independently and collaboratively with minimal supervision Excellent documentation, presentation, and communication skills Strong time management skills with the ability to meet strict deadlines Proven ability to build and maintain strong working relationships with stakeholders and colleagues Educational Qualifications: Bachelor s degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT) Qualification : Bachelors degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT)

SAP PP/QM Consultant Job Description Role and Responsibilities: SAP Expertise: With 6+ years of SAP PP-PI (Production Planning Process Industry) & Discrete Manufacturing experience, you will play a crucial role in implementing SAP solutions. End-to-End Implementation: Lead at least 3 full life cycle implementations of SAP PP-PI, Discrete Manufacturing, and REM (Repetitive Manufacturing). Configuration & Testing: Strong skills in configuring and testing SAP modules, specifically in Forecasting, Demand Management, Production Planning (MRP Live), Shop Floor Execution, and Capacity Planning. S4/HANA Implementation: Experience in S4HANA implementation and migration processes, ensuring smooth transitions to the latest platforms. Module Integration: Expertise in integrating SAP PP with QM (Quality Management), CO (Controlling), MM (Materials Management), and SD (Sales and Distribution) modules. Cloud Implementation: Experience in SAP RISE or Public Cloud implementation would be an advantage. Manufacturing Processes: In-depth knowledge of processes such as MTS (Make to Stock), MTO (Make to Order), and Repetitive Manufacturing in SAP. Process Management: Strong understanding of process management using PI Sheets, Process Control Systems Integration, Recipe Management, Active Ingredient Calculation, and Batch Management. Change Management: Good experience in Engineering Change Management and Order Change Management functionality within SAP. Enhancements & Functional Requirements: Hands-on experience in gathering functional requirements, creating smart forms, and conducting enhancement development. S/4HANA and Fiori: Knowledge of SAP Fiori and the S/4HANA Data Migration Tool to enhance the user experience and streamline data transitions. UAT & Documentation: Experience in User Acceptance Testing (UAT), preparing training materials, and maintaining project documentation. Required Experience: Experience: 6 to 12 years of relevant work experience in SAP PP/QM consulting. Industry Knowledge: Prior experience working in industries utilizing SAP solutions, with a focus on manufacturing and production processes. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been at the forefront of SAP implementation for SMEs and large enterprises across India for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With expertise in a wide range of SAP applications, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-Way Bill), we help clients navigate the entire lifecycle of SAP implementation and management. Our proven, time-tested implementation approach has earned the trust and loyalty of our clients nationwide. As an SAP Gold Partner, Castaliaz continues to be a leader in delivering top-tier SAP solutions.

SAP PP (Quality Management) Consultant Job Description Role and Responsibilities: Cross-Integration Workshops: Engage in cross-functional workshops that integrate inventory, manufacturing, and finance processes to ensure seamless SAP Quality Management (QM) solutions. Documentation: Prepare comprehensive Functional and Technical Specifications to ensure smooth execution and integration of quality management processes. Integration Testing: Participate actively in integration testing to validate the SAP QM solution and ensure that it aligns with business requirements. UAT Support: Provide support for User Acceptance Testing (UAT) to ensure that the implemented solution meets business needs and user expectations. Business Cutover Enablement: Assist in business cutover activities, ensuring the transition to the new system is smooth and efficient. QM Master Data: Demonstrate full experience and expertise in managing all aspects of QM Master Data, ensuring its accuracy and consistency. Quality Inspections: Provide in-depth knowledge of quality inspection processes during goods receipt, both for production orders and purchase orders. QM Notifications: Handle various types of QM notifications, including vendor notifications, internal notifications, and customer notifications. Deep knowledge of Certificate of Analysis is essential. Communication: Maintain effective communication with business users and technical teams to ensure successful implementation and issue resolution. Work Experience: 2-6 years of relevant experience in SAP Quality Management (QM), with a focus on integration and operational support. Hands-on experience with QM Master Data, quality inspections during goods receipt, and managing different QM notifications. Knowledge and experience in working with Certificate of Analysis and related processes. Strong communication skills, with the ability to effectively collaborate with cross-functional teams. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted partner for implementing SAP applications across SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With a proven track record in SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses through the full lifecycle of SAP implementation and management. Our time-tested approach has been embraced by our loyal clients across India.

Product Manager No of vacancy: 2 Location: Mumbai Job Profile: We are looking for someone who is enthusiastic about product development and has strong views on why, how and what of it. Analytical background for decision making is a must. Must be proficient in understanding statistics and trends using tools like google analytics etc. Understanding of tools for analytics, product management, wire-framing, documentation and other execution is required. It is important for the candidate to be a team player and collaborator. Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals. Define strategies for user/customer engagement using multiple mediums (web, email, apps, mobile etc.) Manage product requirement definition and feature identification for future initiatives, including documentation of prioritized feature sets and use cases. Lead development and QA teams at the appropriate times to realise the goals of the product. Be a driving force in assembling the resources necessary to ship high-impact products and features, and facilitate communication throughout the development process. Work with the release process and support teams to insure that the product is released successfully and any issues in production are resolved quickly. Measure and analyse success of product or feature using internal tools as well as tools like Google Analytics. Efficiently manage agile development of the product. Candidate Profile: 1 to 3 years of experience working with teams in rapid delivery environments. Preferred experience in product development as an engineer. Preferred experience in a product / ecommerce company Proven ability to successfully manage all phases of the product development lifecycle. Expertise with web/mobile analytic tools. Excellent organizational, statistical, strategic thinking, problem-solving, analytical, written and oral presentation and communication skills. Experience of working on a consumer facing product, where you have worked on building a mobile interface.

Job Title: Senior Account Manager - Business Transformation Reports To: VP - Business Transformation Location: Mumbai Job Description: The Senior Account Manager will play a pivotal role in driving innovation and acting as the uniting factor between the client s goals and the internal teams. This role is key in ensuring that the client receives the best service possible, driving collaboration internally and externally with clients and partners. You will support the VP - Business Transformation in managing accounts, ensuring on-time delivery, and excellence in execution. Key Responsibilities: Brand Strategy and Client Communication: Spearhead brand strategy and communication, fostering collaboration between Web, SEO, Content, and Direct Marketing teams. Define, maintain, and evolve overall brand strategies, ensuring timely execution and delivery backed by regular insights, analysis, and reports. Build strong, long-lasting client relationships, navigating through ambiguity and complexities to meet client needs. Revenue Goals and Client Management: Meet or exceed revenue goals for each client by setting clear KPIs and tracking progress. Recommend, design, and implement new projects that will improve the client s digital footprint and enhance their online presence. Collaborate with internal teams to fulfill client needs and consistently exceed expectations. Team Leadership and Collaboration: Effectively lead and motivate the internal Web, SEO, Content, and G&A teams to deliver high-quality work. Coordinate with other functional areas within the company to ensure seamless service delivery, keeping the internal teams aligned with the client s objectives. Ensure regular communication with senior leadership to align on client goals and internal strategies. Innovation and Digital Trends: Stay updated with industry and digital technology trends, utilizing this knowledge to drive innovation for clients. Leverage technology to create new and better ways of working, continuously improving digital strategies for clients. Problem Solving and Client Support: Troubleshoot and solve complex client issues, offering innovative solutions. Work closely with internal departments to ensure client requirements are met efficiently. Upselling and Cross-selling: Partner with the sales and marketing teams to identify opportunities for upselling and cross-selling additional services. Proactively introduce clients to new offerings and solutions that align with their growth objectives. Skills and Qualifications: Experience: 4-5 years of professional experience in managing and growing client accounts, particularly in SEO, Web, Content, and Digital Marketing. At least 2 years of experience using 2 CMS platforms and 1 e-commerce platform (e.g., Shopify, Magento). Technical Skills: Strong understanding of Google Analytics (Power User). Knowledge of technical implementations and API documentation. Proficiency in MS Office software (Excel, Word, PowerPoint). Communication Skills: Excellent written and verbal communication skills. Talented in storytelling and delivering engaging presentations. Strong interpersonal and relationship-building skills. Leadership and Collaboration: Ability to collaborate effectively with senior leadership. Strong leadership skills with the ability to motivate and manage cross-functional teams. Problem-Solving and Analytical Skills: Analytical mindset with a problem-solving attitude. Ability to make decisions based on priorities and driving value through innovation. Client Management: Ability to manage client relationships, track revenue goals, and recommend improvements to enhance digital strategies. Ability to navigate complexities and build strong, long-term client relationships. Additional Skills: Strong organizational and time management skills to handle multiple projects at once. Ability to work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams. Innovative Work Environment: Be part of a fast-growing, forward-thinking company with opportunities to drive change and innovation. Career Growth: Work closely with senior leadership to grow your career while contributing to the company's success. Dynamic Team: Collaborate with talented professionals in a highly collaborative environment where your ideas will be valued. If you re looking for a challenging role that combines strategy, leadership, and innovation in the digital space, this is the opportunity for you!

At Deloitte, your work will make an impact that matters, empowering you to thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte provides unrivaled opportunities for you to succeed and realize your full potential. Work You ll Do As a Technical Writer, you will play a critical role in helping to create software documentation for end-users, developers, and other stakeholders. Your tasks will include: Collaboration with Developers: Work closely with software developers to create both user-facing documentation (manuals, tutorials) and internal documentation (architecture diagrams, API references). Documenting Complex Concepts: Simplify and explain complex technical concepts to make them easily understandable for a range of audiences. Editing and Proofreading: Review and improve documentation created by other technical writers to ensure clarity and accuracy. User Testing: Conduct user testing to ensure the documentation is suitable and meets the needs of the end-user. Responsibilities Include: Prepare instruction manuals and other user documentation. Participate in requirements discussions with stakeholders to understand the needs and objectives. Break down the work breakdown structure (WBS) and product backlog into simple user stories for documentation. Disseminate technical information in simple language for non-technical audiences. Ensure technical accuracy and product knowledge in user documentation. Create and update software documentation after collaboration with subject matter experts and technical staff. Assist other writers in creating high-quality documentation. Convert complex technical content into easy-to-understand language for multiple audiences. Develop product manuals, screenshots, and tutorials. Write documentation for internal teams such as developers, programmers, and other technical staff. Communicate complex ideas concisely and clearly. Requirements A Bachelor s degree or higher in Information Systems, Information Technology, Computer Science, or a related field. 6+ years of proven experience in writing technical documentation. Strong ability to understand and explain complex technical concepts. Excellent research and analytical skills. Ability to manage multiple projects and deliver on tight deadlines. Excellent technical writing skills and attention to detail. Excellent verbal and written communication skills. Strong knowledge of MS Office or Google Docs. Your Role as a Leader: At Deloitte India, leadership is valued at all levels. We expect our people to embrace and live our purpose by identifying the most important issues for our clients, teams, and society, and making a meaningful impact. We aim to inspire purpose-driven leadership across the organization. How You ll Grow Deloitte s professional development plan helps people at every career level identify their strengths and use them to do their best work every day. Whether you're starting out or in a senior position, you ll have opportunities to learn, grow, and develop world-class skills through on-the-job learning and formal programs at Deloitte University. Benefits At Deloitte, we value our people and offer a broad range of benefits designed to support your personal and professional well-being. Learn more about what working at Deloitte can mean for you and your career growth. Our Purpose Deloitte is driven by a singular purpose: To make an impact that matters. Every day, Deloitte people are making a real difference in the communities they live and work. We pride ourselves on quality, integrity, and positive change, and we strive to be a role model organization. Explore Deloitte's global impact and learn more about our purpose. Deloitte is where your skills will flourish, and your career will be empowered. If you're ready to make a real impact and grow in your technical writing career, apply now. Qualification : A Bachelors degree or higher in Information Systems, Information Technology, Computer Science, or a related field.

Job Description As a Knowledge Content Manager Associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including RFPs, pitch books, and brochures) are compelling, accurate, and globally-consistent. You will collaborate with sales, product, client service, and other subject matter experts to ensure content and stats are accurate, consistent, and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, and prepare competitor analysis. Job Responsibilities: Maintain, update, and enhance content used for client-facing documentation (proposals, pitchbooks, and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business. Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents. Coordinate with subject matter experts to update the database with new responses as products are enhanced. Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc., are correctly captured. Utilize Tableau to build dynamic data visualization dashboards, transforming complex data into actionable insights that support strategic sales initiatives. Source and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally. Manage the sales experience survey process as the conduit between sales and the third-party consultant. Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues. Required Qualifications, Capabilities, and Skills: Minimum 4 years of work experience in the financial services industry, within content/database management, pre-sales, business development, or marketing. Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide. Confidence, assertiveness, and professionalism to partner closely with all levels of management. Proficiency with MS Word, Excel, and PowerPoint required. Strong project management skills with the ability to manage tight schedules. Preferred Qualifications, Capabilities, and Skills: Bachelor's degree (BA or BS) in finance, business preferred, but not required. An understanding of the securities services industry and products is a plus. Self-starter with sound judgment and ability to operate independently and apply initiative. Experience with building data visualization dashboards via Tableau. Familiarity with emerging technologies, such as LLMs to bring in efficiencies in content and stats management. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Qualification : Bachelor's degree (BA or BS) in finance, business preferred, but not required.

Job Description: We are seeking a highly skilled and motivated Business Analyst to join our team. In this role, you will work closely with stakeholders to define, document, and optimize business processes. You will play a key part in ensuring that systems are designed according to user needs, conducting functional testing, and assisting with user acceptance testing. Additionally, you will support the team with training, business process evaluations, and process optimization strategies. Your efforts will help drive continuous improvement and ensure timely delivery of projects. Key Responsibilities: Define and document customer business functions and processes. Identify, define, and document business needs and objectives, ensuring that the system design aligns with user requirements. Prepare functional test cases to ensure that the developed system meets user needs. Participate in user acceptance testing and conduct functionality testing of new systems. Assist in training and coaching both professional and technical staff to improve their skill sets. Evaluate business processes, anticipate requirements, and uncover areas for improvement. Develop and implement solutions to enhance business processes and optimize systems. Lead ongoing reviews of business processes and develop strategies to optimize them. Stay up-to-date with the latest process and IT advancements to help modernize and automate systems. Conduct meetings and presentations to share ideas and findings with stakeholders. Document and communicate the results of your efforts to ensure clarity and alignment with project goals. Gather critical information from meetings with stakeholders and produce useful reports. Manage projects, develop project plans, and monitor the performance of ongoing projects. Ensure timely completion of deliverables and track progress against deadlines. Required Technology Stack: Ability to conduct and manage stakeholder meetings effectively. Strong stakeholder management skills, ensuring clear communication and alignment. Proficiency in SQL query writing. Strong documentation and writing skills. Good presentation skills, capable of presenting ideas and findings clearly. Experience with data modeling and analyzing both Microsoft and Open-source applications for testing and analysis. Expertise in writing and analyzing SQL stored procedures. Experience interacting with customers for gathering requirements, QA, and issue analysis. Domain Exposure: Familiarity with Depository Participants or Insurance domains will be a plus. Educational Requirements: B.E. (Computers/IT), MSc, MCA or a related field. Technical and Professional Requirements: Strong knowledge of data modeling. Experience with both Microsoft and open-source applications for testing/analysis. This is a fantastic opportunity for a skilled Business Analyst to play an important role in optimizing and modernizing business processes, working across teams, and ensuring the success of key projects. If you are driven, organized, and passionate about process improvement, we encourage you to apply! Qualification : B.E. (Computers/IT), MSc, MCA

Job Description: We are seeking a Murex Back Office Specialist with 3 to 7 years of experience, specializing in back-office processes and accounting issues. The ideal candidate will possess a deep understanding of the Murex platform, particularly in the Back Office (BO) stream, and will be an expert in managing post-trade processes, deal validation, nostro settlements, and accounting. As a Murex Back Office Specialist, you will handle the day-to-day operations related to the back office and accounting, ensuring that all processes are executed accurately and efficiently. Responsibilities: Back Office & Accounting Management: Handle back-office and accounting issues, including change requests. Provide support in managing workflow handling, OSP rights, and usage for various asset classes. Oversee nostro settlements, deal validation, and accounting in the Murex platform. Business Requirements & Documentation: Prepare business requirement documents and manage developers for changes. Design layouts and pricing templates based on gathered requirements. Implement necessary changes to the system and prepare for testing. Testing & Issue Resolution: Conduct test case executions and manage user testing. Troubleshoot/debug issues, explain them to stakeholders, and implement fixes. Asset Classes & Configuration: Experience in handling accounting configurations in Murex. Support in the development of OSP, settlement instructions, and accounting configurations for different products. Reporting & Documentation: Generate reports and leverage OSP, static data, and deal bookings for testing. Provide support for document generation, swift/RTGS settlements, and post-trade workflows. Technical Skills & Qualifications: Capital Markets Knowledge: Strong understanding of capital markets and the post-trade life cycle. Murex BO Stream Knowledge: Experience with Murex BO stream, particularly dealing with deal validation, cashflow position monitoring, nostro settlements, accounting, and OSP handling. SQL & Mx-Excel: Proficiency in SQL and Mx-Excel for analysis, troubleshooting, and reporting. Post-Trade Rules & Configuration: Experience with post-trade rules, document generation, and settlement configurations in Murex. Experience in Asset Classes: Exposure to major asset classes and knowledge of how Murex handles these processes throughout the trade life cycle. Experience: 3 to 7 years of hands-on experience working with Murex, specifically in back-office processes. Strong understanding of settlements, accounting, and configuration management in the Murex environment. Proficient in developing OSP, settlement instructions, and accounting configurations for various asset classes. Synechron s Diversity & Inclusion Statement: Diversity and Inclusion are at the heart of Synechron's culture. We strongly believe that a diverse workforce fosters stronger businesses and an environment where everyone can excel. We are an equal-opportunity employer and encourage applicants from diverse backgrounds, ethnicities, genders, sexual orientations, religions, and abilities to apply. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures that we create an inclusive environment that fosters equality for all.

Job Description: We are looking for a Murex Back Office Specialist with 3 to 7 years of experience, specializing in back-office processes and handling accounting issues. The ideal candidate will have a strong understanding of the Murex platform, particularly the Back Office (BO) stream, and possess expertise in managing post-trade processes, deal validation, nostro settlements, and accounting. As a Murex Back Office Specialist, you will be responsible for supporting key back-office functions, ensuring accurate deal validation, cashflow monitoring, settlement processing, and managing accounting configurations in the Murex platform. Responsibilities: Back Office & Accounting Management: Handle and resolve back-office and accounting issues, including managing change requests. Support with workflow handling, OSP rights, and usage for different asset classes. Business Requirements & Documentation: Prepare business requirement documents and manage developers for changes. Design layouts and pricing templates as per business requirements. Testing & Issue Resolution: Conduct test case executions, manage user testing, and implement system changes. Troubleshoot and debug issues, providing clear explanations to stakeholders. Configuration & Post-Trade Processing: Develop and configure OSP, settlement instructions, and accounting configurations for various products. Oversee deal validation, cashflow position monitoring, and nostro settlements. Reporting & Documentation: Generate reports and leverage OSP, static data, and deal bookings for testing and issue resolution. Manage confirmation and settlement documents, ensuring they are properly configured. Technical Skills & Qualifications: Capital Markets Knowledge: Strong understanding of capital markets and the trade life cycle. Murex BO Stream Knowledge: Hands-on experience with the Murex BO stream, especially in deal validation, cashflow position monitoring, nostro settlements, accounting, and OSP handling. SQL & Mx-Excel: Proficiency in SQL and Mx-Excel for testing, troubleshooting, and reporting. Post-Trade Rules & Configuration: Understanding of post-trade rules, document generation, and Swift/RTGS settlements in Murex. Asset Classes: Exposure to major asset classes and an understanding of how Murex handles these processes. Experience: 3 to 7 years of hands-on experience working with Murex in back-office processes. Proficiency in settlements, accounting, and configuration management in Murex. Experience with OSP, settlement instructions, and accounting configurations for various products. Synechron s Diversity & Inclusion Statement: Diversity and Inclusion are integral to Synechron's culture. We foster an environment where everyone is respected and valued. As an equal-opportunity employer, we encourage applicants from all backgrounds to apply. We are committed to ensuring our workforce is diverse, offering flexible work arrangements, internal mobility, and opportunities for development.

Overview of Technology Roles At BlackRock, technology has always been at the core of what we do. Our technologists are continually shaping the future of the industry through innovative work. We are not only curious but also collaborative, eager to embrace experimentation to solve complex challenges. We foster an environment that promotes working across teams, businesses, regions, and specialties. BlackRock is committed to supporting your growth as a technologist through curated learning opportunities, tech-specific career paths, and access to experts and leaders globally. Job Description About This Role: BlackRock Company Overview: BlackRock is a global leader in investment management, risk management, and advisory services for both institutional and retail clients. Our wide range of products including separate accounts, mutual funds, iShares (exchange-traded funds), and other pooled investment vehicles helps clients achieve their goals and overcome challenges. We also provide risk management, advisory, and enterprise investment system services to institutional investors through BlackRock Solutions . Headquartered in New York City, BlackRock manages approximately $11.5 trillion in assets (as of February 5, 2025) and has around 19,000 employees across 38 countries. Aladdin Data: When BlackRock was founded in 1988, the goal was to combine financial services with cutting-edge technology. Today, BlackRock is a leading FinTech platform for investment management globally. Data is central to our Aladdin platform, which sets us apart through our ability to consume, store, analyze, and extract insights from it. The Aladdin Data team maintains a pioneering data platform that provides high-quality data to a wide range of users including investors, operations staff, data scientists, and engineers. Our goal is to consistently deliver high-quality data while evolving our platform to support BlackRock's growth. We build high-performance data pipelines, enable data discovery and consumption, and continually enhance our data storage capabilities. Studio Self-Service Front-End Engineering: The Studio Self-Service Front-End Engineering team develops full-stack web applications for vendor data self-service, client data configuration, pipelines, and workflows. Our work supports over a thousand internal users and hundreds of clients. We manage a suite of tools, including client-facing data requests, modeling, configuration management, ETL tools, CRUD applications, customized workflows, and backend APIs. Our focus is to deliver exceptional client and user experiences through intuitive tools and an excellent user experience (UX). Job Responsibilities: Design, Build, and Maintain Applications: Develop both front-end and back-end platform components in collaboration with Product and Program Managers. Implement New Functionalities: Build new user interfaces and business functionalities to meet evolving business and customer needs, with clear documentation. Improve Application Performance: Analyze and optimize the performance of applications and workflows to improve efficiency and throughput. Diagnose and Resolve Issues: Research and resolve software defects, ensuring smooth application operations. Ensure Software Stability: Conduct documentation, code reviews, regression, unit, and user acceptance testing for smooth production operations. Lead Application Support: Lead all aspects of level 2 & 3 application support, ensuring smooth operations and addressing new business opportunities. Independent Work: Take initiative and work with minimal direction in a globally distributed team. Role Essentials: Passion for Engineering: Demonstrate a passion for engineering highly available, performant full-stack applications with a "Student of Markets and Technology" attitude. Educational Background: Bachelor s or Master s degree (or equivalent experience) in Computer Science, Engineering, or a related field with 8+ years of relevant experience. Team Experience: 3+ years of professional experience working in teams. VP-level candidates should have experience leading teams delivering critical applications. Technical Skills: Proficiency in Angular, React, JavaScript for user-facing application development. Experience with Java-based REST APIs (e.g., Spring Framework). Familiarity with Protractor, TestCafe, Jest for testing. Knowledge in relational databases and at least one NoSQL database (e.g., Apache Cassandra, MongoDB). Familiarity with software development methodologies (analysis, design, development, testing) and Agile/Scrum practices. Our Benefits: To help you stay energized, engaged, and inspired, we offer a comprehensive range of benefits, including: A strong retirement plan to ensure your financial future. Tuition reimbursement for continuous learning and development. Comprehensive healthcare to keep you and your family covered. Flexible Time Off (FTO) to relax, recharge, and spend time with loved ones. Our Hybrid Work Model: BlackRock s hybrid work model promotes collaboration and apprenticeship, enriching the experience of employees while offering flexibility. Employees are expected to work at least 4 days in the office per week, with the flexibility to work 1 day from home. Some business groups may require more office presence based on role requirements. This model fosters impactful moments when working together in person, which aligns with our commitment to performance and innovation. About BlackRock: At BlackRock, we are united by one mission: to help more people experience financial well-being. Our clients ranging from individuals saving for retirement to businesses and governments investing in infrastructure are benefiting from the investments they make through BlackRock. These investments strengthen the global economy by supporting businesses, financing cities, and facilitating innovation. We believe our success depends on the talent and diversity of our employees. That's why we are committed to creating an enviro...

About Us At Quantiphi, technology is the foundation of our business, but our true strength lies in our global and diverse culture. We take pride in fostering an environment built on transparency, diversity, integrity, continuous learning, and growth. If you re looking for a workplace that encourages innovation and supports your growth both professionally and personally Quantiphi is the perfect fit for you. Role & Responsibilities As a Looker Developer, you will play a key role in building and maintaining data models, developing impactful visualizations, and ensuring optimal performance of our Looker platform. You will collaborate with stakeholders to transform complex data into actionable insights, empowering teams to make data-driven decisions. Key Responsibilities: Create and maintain LookML code to define data models, dimensions, measures, and relationships within Looker. Develop reusable LookML components to streamline and standardize dashboard creation. Design and customize dashboards with effective data visualizations (charts, graphs, etc.) to present insights clearly. Write complex SQL queries to extract and manipulate data as needed, optimizing for performance. Identify and resolve performance bottlenecks impacting report and dashboard loading times. Optimize Looker performance through query tuning, caching strategies, and exploring indexing options. Configure user roles and permissions to manage access and enforce data security best practices (including row-level and field-level security). Leverage Looker APIs, SDKs, and the extension framework where necessary to build custom solutions. Use version control tools like Git to manage LookML code changes and collaborate with development teams. Provide training and support to business users, enabling them to effectively leverage Looker for their analysis needs. Troubleshoot and resolve technical issues related to data models, reports, and dashboards. Skills & Experience Required Hands-on experience with LookML and a strong understanding of Looker s data modeling framework. Strong SQL skills with the ability to write and optimize queries across different SQL dialects (preferably GCP/BigQuery). Knowledge of data modeling best practices and practical experience in building efficient data models. Proficiency in ETL processes for data transformation and preparation. Ability to design visually compelling and user-friendly dashboards within Looker. Performance tuning expertise, including query optimization, caching strategies, and indexing. Familiarity with related tools such as BigQuery, Apache Spark, and Python for data transformations. Strong analytical and problem-solving capabilities. Knowledge of data governance principles to ensure data quality, privacy, and compliance. Excellent understanding of advanced Looker features such as liquid variables, complex derived tables, caching, and PDTs (Persistent Derived Tables). Strong troubleshooting skills to identify root causes and effectively resolve issues related to data modeling, queries, and dashboards. Willingness to stay updated with the latest features and advancements in Looker and data analytics. Nice to Have Experience creating end-to-end documentation for data models, processes, and reports. Familiarity with cloud platforms (GCP, AWS, or Azure) and their data ecosystems. Exposure to advanced scripting for automation and monitoring within the BI environment. If you re excited about working in a fast-paced, collaborative environment with a team of enthusiastic over-achievers, Quantiphi is the place to be!

Job Title: Senior Software Engineer (Angular + Spring Boot) Location: Mumbai Experience: 2-4 Years Job Summary We are seeking a talented Senior Software Engineer with strong expertise in Angular and a basic understanding of Spring Boot. In this role, you will be responsible for developing and integrating user interfaces with backend services, ensuring smooth functionality and optimal performance. Key Responsibilities Develop, enhance, and maintain frontend applications using Angular. Collaborate with backend developers to integrate APIs and ensure seamless communication between frontend and backend systems. Ensure code quality through standard coding practices, regular code reviews, and debugging. Utilize browser developer tools to troubleshoot and optimize applications. Contribute to documentation and ensure code is well-commented and easy to maintain. Participate in end-to-end (E2E) testing to validate application functionality. Manage dependencies using NPM and ensure proper handling of third-party libraries. Assist in version upgrades of Angular, including migrating to Angular 12+ or higher. Collaborate with team members to understand and translate business requirements into technical solutions. Use version control systems effectively for collaborative development. Required Skills and Qualifications Strong knowledge of the Angular framework, including: Angular CLI Modules, Components, and Services Routing and Dependency Management Basic understanding of Spring Boot. Solid grasp of web development concepts, including code reading, debugging, and using browser DevTools. Experience with AngularJS is a plus. Proficiency in E2E testing and ensuring application quality. Familiarity with documentation processes and maintaining proper project documentation. Hands-on experience with version control systems (such as Git). Ability to understand and interpret business requirements and translate them into technical implementations. Prior experience with dependency management, NPM, and handling third-party libraries. Experience in Angular version upgrades and migration projects. Strong teamwork and collaboration skills.

Business Analyst Location: Mumbai / Bangalore / Kochi / Trivandrum Experience: 4+ Years About the Role We are looking for a Business Analyst with strong communication, analytical, and requirement-gathering skills to collaborate with business teams and drive impactful solutions. The ideal candidate should be proficient in requirement gathering, BRD creation, Agile methodologies, and user story development. Key Responsibilities Requirement Gathering & Analysis Work closely with business teams to understand project objectives and gather detailed requirements. Utilize techniques such as brainstorming, focus group sessions, and interviews for requirement gathering. Analyze business needs, processes, and data to identify gaps and opportunities for improvement. Documentation & Agile Practices Create and maintain Business Requirement Documents (BRDs). Develop user stories and work within an Agile environment to ensure smooth execution of projects. Work collaboratively with cross-functional teams to ensure business requirements are well understood and implemented. Communication & Stakeholder Collaboration Engage with stakeholders, development teams, and business units to ensure alignment of goals. Facilitate discussions, provide insights, and support business decision-making with data-driven analysis. Salesforce (Optional but Preferred) Knowledge of Salesforce is a plus but not mandatory. Skills & Qualifications Education: Bachelor s degree in Business, Computer Science, Information Technology, or a related field. Required Skills: Strong analytical and problem-solving skills. Experience in requirement gathering techniques (brainstorming, focus groups, etc.). Proficiency in writing BRDs (Business Requirement Documents). Understanding of Agile methodologies and the ability to create user stories. Excellent communication and collaboration skills. Preferred Skills: Salesforce knowledge (nice to have but not mandatory). Exciting Work Be part of impactful projects that drive business success. Career Growth Opportunities for professional development and upskilling. Collaborative Culture Work with dynamic and innovative teams. Competitive Compensation Attractive salary and benefits. Apply Now & Be a Part of Our Team! Join us in shaping the future of business analysis!

Description Responsible for administration of Engineering Applications & Data Management. Administrator responsibilities with oversight of multiple Engineering Applications. Manage CAD 2D & 3D ( Autocad,Microstation,SP3D,Aveva E3D ,ProjectWise, Revit,Civil 3D) system configuration, and continuously drive functional and operational excellence through workflow management. Continuously assess system architecture and business processes to contribute to strategic planning. Providing Engineering Application technical support to Company s Engineers Manage and troubleshoot configuration and operational parameters for all Engineering Applications. Develop and maintain different CAD templates, drafting/modeling standards and registry setting files, etc. in accordance with Company standards. Create macros to simplify and automate the manual processes. Support all end users, establishing document standard processes and procedures, implement best practices, and help facilitate across functional departments Develop and optimize the workflows and interface to the company Work within Team to perform root cause analysis debug software issues and work to develop, test, and implement fixes to prevent a recurrence. Installation of Engineering Application and including planning and implementation of upgrades and patches Manage licenses for all CAD & Engineering Applications software modules Provide CAD support as needed. Qualifications Bachelor of Engineering from Mechanical/Civil /Electrical Engineering. Proficiency with the following Software: AutoCAD, Revit, Civil 3D,Bentley,SP3D. Drafting, 2D & 3D Modeling. knowledge of Programming or Powershell script. Qualification : Bachelor of Engineering from Mechanical/Civil /Electrical Engineering.