User Education Jobs in Pune

Job Title: Security Engineer Location: Pune We are looking for a skilled Security Engineer to join our Cloud Infrastructure & Security team. In this role, you will be responsible for managing and securing all aspects of e-commerce product security and compliance within the AWS cloud environment. The ideal candidate will have a strong background in application and infrastructure security, vulnerability assessment, penetration testing, and a proven track record of participating in security audits. Key Responsibilities: Lead and participate in security audits across multiple environments, including web security, application security, mobile app security, network security, and IT infrastructure security. Conduct thorough Vulnerability Assessments and Penetration Testing (VAPT) to identify and mitigate potential risks in applications, AWS resources, configurations, and IT infrastructure. Collaborate with cross-functional teams to ensure the security of the e-commerce products, proactively identifying gaps in security and implementing the necessary controls. Prepare detailed VAPT reports using predefined templates and assist in finalizing audit reports for management. Coordinate with relevant teams to ensure timely resolution of identified security issues. Create and maintain security checklists, test cases, and test scenarios to facilitate security audits and penetration tests. Implement industry-standard security controls for AWS resources, including vulnerability management and configuration hardening. Perform penetration tests on computer systems, networks, and applications, identifying weaknesses and recommending solutions. Conduct physical security assessments of systems, servers, and network devices, focusing on firewall maintenance, network security, and other critical infrastructure components. Provide regular updates to management regarding security findings, vulnerabilities, and remediation plans. Review and offer actionable feedback on information security issues, collaborating with engineering teams to ensure timely fixes. Drive improvements in security services, including hardware, software, policies, and procedures. Identify areas for enhancing security education and awareness among internal users. Stay current with the latest malware and security threats, ensuring that the security strategy is responsive to new challenges. Manage and monitor security operations with AWS, XDR/EDR, Microsoft O365 security, and SaaS-based applications. Desired Skills & Experience: 5+ years of experience in AWS application and infrastructure security, Vulnerability Assessment, and Penetration Testing. At least 2 security audits completed, with at least one audit performed in the past 12 months. Solid experience working in heterogeneous environments and specifically with AWS Cloud. Product-based company experience is a plus. Hands-on expertise with VAPT using industry-standard tools such as Qualys, Nessus, WebInspect, Acunetix, Metasploit, Burp Suite Pro, Netsparker, etc. Strong experience with Linux administration and security (hardening servers according to industry best practices). Familiarity with OWASP security requirements and experience implementing them across applications and infrastructure. Proficiency in penetration testing on web and mobile applications, cloud environments, and network infrastructures. AWS Security experience is mandatory. Experience with XDR/EDR, Microsoft O365 security, and SaaS security is highly desirable. Strong analytical skills and the ability to identify vulnerabilities and risks across platforms. Certifications: CCNA, CompTIA+, or similar; AWS Security Specialty or similar certifications are preferred. Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical teams. Strong organizational skills and the ability to prioritize tasks effectively. Ability to work with a product-ownership mindset while maintaining security across all systems and applications. What We Offer: Competitive salary and benefits. A dynamic and collaborative work environment where innovation and security are top priorities. Opportunities for continuous learning and career growth in the field of cloud and cybersecurity. If you have a passion for security, experience with AWS, and want to be part of a growing team protecting critical infrastructure, apply today!

Automation Engineer II Location: Pune About Rapid7 At Rapid7, we are creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of industry-leading solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from applications and cloud environments to traditional infrastructure and the dark web. Trusted by over 10,000 customers worldwide, we are committed to fostering open-source communities and driving innovation through cutting-edge research. At Rapid7, we believe in optimizing our products by leveraging the latest insights into attacker methods, arming the global security community with the tools to stay ahead of threats. Position Summary We are looking for a talented Automation Engineer to join our Enterprise Applications team. This role focuses on developing and maintaining integrations and automation solutions using Workato. As an Automation Engineer, you will work closely with Business Systems Analysts to understand requirements, collaborate with cross-functional teams, and partner with Quality Assurance Engineers to ensure that integrations and automation workflows meet business needs. You will also handle unit testing, ensure thorough documentation, and use tools like Jira and Confluence for task management and collaboration. Key Responsibilities Integration Development: Design, develop, and maintain integrations between key enterprise systems (Salesforce, NetSuite, Data Warehouses, Workato, etc.) to ensure seamless data flow and process automation across platforms. Automation Solutions: Build and implement automated workflows using Workato to streamline internal business processes, reduce manual tasks, and enhance system efficiencies across various departments. Cross-functional Collaboration: Collaborate with engineers, business teams, and QA Engineers to ensure that integration solutions align with both technical requirements and business objectives. Requirement Gathering: Partner with Business Systems Analysts to gather requirements, understand business needs, and identify opportunities for process automation and integration improvements. Unit Testing & Debugging: Perform unit testing for integrations and automation workflows, debug issues as needed, and ensure the code meets quality standards before deployment. Task Management (Jira): Use Jira to manage tasks, track user stories, and address bugs related to integrations and automation workflows. Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure smooth project execution and delivery. Documentation: Create and maintain detailed documentation for all integrations, workflows, and automation processes, ensuring that all technical configurations, code, and test results are clearly documented for future reference. Support & Troubleshooting: Provide ongoing support for deployed integrations, troubleshoot issues as they arise, and implement timely fixes to maintain operational continuity. Process Improvement: Contribute to continuous improvement initiatives by identifying opportunities to enhance automation workflows, increase efficiency, and reduce errors in integration processes. Key Requirements Experience 2+ years of experience in integration and automation development with a strong focus on Workato. Proven experience building and maintaining integrations between enterprise systems like Salesforce, NetSuite, or similar platforms. Demonstrated experience working with cross-functional teams, including collaboration with Business Systems Analysts and QA Engineers. Technical Skills Expertise in using Workato for integration and automation solutions. Solid understanding of API integrations, RESTful services, and data formats such as JSON and XML. Proficiency in unit testing, debugging, and troubleshooting integration workflows. Experience using version control systems such as Git. Familiarity with other integration tools and platforms is a plus. Jira Experience Comfortable using Jira for task tracking, managing sprints, and collaborating with cross-functional teams. Communication & Problem-Solving Strong ability to communicate technical concepts to non-technical stakeholders clearly and effectively. Strong analytical and troubleshooting skills to resolve integration and automation challenges efficiently. Ability to create clear, concise, and well-organized technical documentation. Education & Nice to Have A degree in Computer Science, Information Technology, or a related field is preferred. Familiarity with Agile development methodologies and tools like Jira. Experience with cloud platforms such as AWS or GCP and their integration capabilities. Security and Compliance At Rapid7, we prioritize the security of our customers and employees. All team members are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Qualification : A degree in Computer Science, Information Technology or a related field is preferred

Job Title: Engineering Manager Software Location: Pune Experience: 12+ Years Education: B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering Job Summary We are seeking an experienced Engineering Manager Software to lead our embedded and application software development team. The ideal candidate will have deep technical expertise in software architecture, strong leadership capabilities, and a proven track record of delivering high-quality embedded solutions. You will drive new product development, process adherence, project execution, and team development while ensuring innovation, scalability, and customer satisfaction. Key Responsibilities 1. New Product Development Collaborate with Product Management to define software specifications and finalize GATE sign-offs. Lead the design and development of scalable and modular software architectures. Benchmark competitor products to identify differentiation opportunities. Implement latest technology trends and best practices. Ensure timely and high-quality software releases in coordination with engineering and operations teams. Drive automation in testing for operational efficiency. Review and approve design documentation, validation plans, and test reports. 2. Design Process & Standards Ensure adherence to NPD (New Product Development) process up to mass production. Enforce software coding standards, quality assurance, and documentation protocols. Set up and run structured design and code review mechanisms. Foster a culture of technical excellence, innovation, and continuous improvement. 3. Project Management Create detailed project plans and communicate timelines, milestones, and risks to all stakeholders. Track progress, manage scope, and ensure projects are delivered on time and within budget. Define and monitor project costs and resource allocations. Work with Product Management to develop product roadmaps and promotional content. Proactively identify risks and implement mitigation strategies. 4. People Management Define skill matrices and identify training needs for the software engineering team. Provide mentorship, coaching, and career development for team members. Conduct regular performance reviews with actionable feedback. Foster an open, collaborative, and engaging team culture that promotes knowledge sharing and innovation. 5. Customer Support & Technical Documentation Support application and service teams in resolving customer issues and technical queries. Provide inputs for product manuals, sample applications, and user documentation. Key Skills & Competencies Technical Skills Embedded systems software architecture Expertise in C/C++, .NET, or relevant programming platforms Familiarity with product life cycle management and design standards Strong understanding of test automation, validation, and release processes Exposure to modern DevOps tools and Agile methodologies Leadership & Managerial Skills Strategic planning and project execution Risk assessment and mitigation Strong communication and stakeholder management Talent development, mentoring, and team leadership Cross-functional collaboration and decision-making Performance Indicators On-time project delivery (Schedule Performance Index) Code quality and design defect rates Budget adherence and cost optimization Team engagement and retention metrics Customer issue resolution time Knowledge sharing and innovation contributions Lead a high-performing team at the forefront of embedded and intelligent system development. Work on impactful products with real-world applications across industries. Enjoy a collaborative culture with continuous learning, innovation, and career growth opportunities. Qualification : B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering

Business Analyst / Senior Business Analyst Location: Pune Experience: 3 7 years Education: BE / ME / M.Sc / MCA Job Type: Full-Time Job Overview We are looking for an experienced Business Analyst or Senior Business Analyst to join our Client Solutions team. The ideal candidate will be responsible for evaluating business processes, identifying areas for improvement, and designing solutions that align with business needs. You will work closely with stakeholders, clients, and cross-functional teams to optimize processes, document requirements, and ensure timely project completion. Key Responsibilities Business Process Evaluation & Improvement: Evaluate and analyze business processes, identify gaps, and anticipate requirements for process optimization. Lead ongoing reviews of business processes, developing strategies for improvement and automation. Stay updated on the latest trends, IT advancements, and tools to modernize and automate systems. Requirements Analysis & Documentation: Conduct thorough requirements analysis to understand client needs and create clear, actionable plans. Document findings, insights, and business requirements in the form of Functional Requirements Documents (FRD). Effectively communicate your insights, plans, and findings to cross-functional teams and management. Collaboration & Communication: Lead meetings, workshops, and presentations to share ideas, progress, and findings with internal teams. Work closely with clients, technical teams, and managers to ensure that solutions meet business needs and requirements. Act as a liaison between stakeholders and users, ensuring smooth communication and expectations management. Testing & Implementation: Perform User Acceptance Testing (UAT) to validate that the solution aligns with client needs and requirements. Monitor deliverables and ensure the timely completion of projects. Update, implement, and maintain procedures to ensure continual process improvement. Global Client Engagement: Travel to client locations globally, as per business needs, to ensure the successful implementation of projects. Skills & Experience Requirements 3 to 7 years of experience in business analysis or a related field. Experience in CRM or eCommerce domains preferred, but not mandatory. Strong experience in creating detailed reports and delivering presentations. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Proven experience in leading successful projects and teams. Exceptional analytical and conceptual thinking abilities. Excellent documentation and communication skills. Ability to influence stakeholders and collaborate to define acceptable solutions. Advanced technical skills and a strong understanding of business processes. Excellent planning, organisational, and time-management skills. Qualification : BE / ME / M.Sc / MCA

Position: Robot & PLC Engineer Location: Pune Company: FORVIA A Leader in Sustainable Mobility Technology About FORVIA At FORVIA, we pioneer technologies that shape the future of mobility. As the world s 7th largest automotive supplier, we are committed to driving innovation in sustainability, safety, and user experience. With over 157,000 employees in 43 countries, we re creating smarter, cleaner, and more connected mobility solutions for tomorrow. Your Mission As a Robot & PLC Engineer, you will play a key role in optimizing and maintaining automation systems within our manufacturing processes. You ll support both plant operations and new program development by ensuring efficient performance, troubleshooting issues, and driving process improvements in robotics and PLC systems. Key Responsibilities Process Development & Support Support the development and improvement of automation processes across the plant. Maintain and validate innovations in robotics and PLC systems. Provide expert-level support to production teams, suppliers, and program teams. PLC & Robot Maintenance Ensure proper backup and maintenance of PLC and robot programs across all equipment. Troubleshoot and resolve automation-related issues efficiently. Continuous Improvement Identify and implement improvements in tooling, automation, and equipment performance. Analyze and execute Engineering Change Management (ECM) for automation systems. Program & Equipment Support Collaborate with cross-functional teams during new program launches. Support tooling and equipment validation, installation, and ramp-up activities. Provide feedback and insights on plant performance and process optimization. Standards & Best Practices Enforce the use of process design checklists, guidelines, and global standards. Contribute to the creation and sharing of best practices within your domain of expertise. Your Profile Education & Experience Bachelor's degree in Mechatronics, Electrical, or Electronics Engineering. 8 10 years of experience in PLC programming, industrial automation, and robotics in the automotive industry. Technical Skills Proficiency in PLC programming (Siemens, Allen-Bradley, Studio 5000, etc.). Experience with HMI/SCADA systems (Wonderware, WinCC, FactoryTalk View, etc.). Strong understanding of industrial communication protocols (Ethernet/IP, Modbus, Profibus, DeviceNet, etc.). Ability to read and interpret electrical schematics, panel layouts, and system diagrams. Hands-on experience with sensors, actuators, VFDs, and control components. Soft Skills Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Leadership qualities such as managing complexity, cultivating innovation, and driving results. Innovation-Driven Culture: Work on cutting-edge technology shaping the future of mobility. Global Opportunities: Join a diverse, international team with opportunities for global collaboration and career growth. Learning & Development: Access to FORVIA University, with over 22 hours of training per employee annually. Diversity & Inclusion: We value and foster an inclusive culture that celebrates diversity. Sustainability Commitment: Certified under the SBTi Net-Zero Standard, we re committed to achieving CO2 Net Zero by 2045. Impactful Work: Contribute to projects that make a real difference in reducing emissions, enhancing user experience, and transforming the industry. Be Part of the Change Join FORVIA and be a part of our journey toward smarter, cleaner, and more sustainable mobility. Qualification : Bachelor's degree in Mechatronics, Electrical, or Electronics Engineering

Position: Tech Lead - Full Stack (SSC) Location: Pune Employment Type: Full-Time Company: vConstruct (Construction Technology Company) About vConstruct vConstruct is a Pune-based construction technology company focused on building cutting-edge enterprise applications that revolutionize the construction industry. We are seeking a Full Stack Tech Lead to join our team and lead the design, development, and deployment of critical software solutions. Role Overview As a Full Stack Tech Lead, you will be responsible for overseeing the entire software development lifecycle, from understanding business requirements to delivering high-quality, scalable applications. You will guide and mentor the development team, ensure code quality, and contribute to architectural decisions. Key Responsibilities Analyze and understand business requirements to translate them into technical solutions. Contribute to the design and implementation of the overall application architecture. Provide high-level project estimates for release planning. Participate actively in sprint grooming and planning sessions. Provide technical guidance and problem-solving support to the development team. Conduct thorough code reviews to ensure best practices and quality implementation. Ensure timely delivery of features and releases, maintaining high standards. Research and stay updated on emerging technologies and platform roadmaps. Implement user interfaces and design/deploy databases. Develop efficient and secure REST APIs. Required Skills and Experience 5 to 10 years of software development experience. Proven experience conducting code reviews and applying design patterns. Strong backend development skills, especially in C#, ASP.NET Core, and Node.js. Proficiency with frontend technologies: HTML, CSS, JavaScript, jQuery, and frameworks like Angular or React. Experience with Microsoft SQL Server; familiarity with MongoDB or Cosmos DB is a plus. Expertise in designing and developing RESTful APIs. Familiarity with Azure or other cloud platforms is advantageous. Solid understanding of Agile methodologies and tools. Excellent analytical, communication, and teamwork skills. Education Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field

Job Title: Assistant Manager Accounts & Taxation Location: Pune Employment Type: Full-Time Experience Required: Minimum 8 Years Reporting To: Manager Finance & Accounts Industry: Real Estate Role Overview: We are seeking an experienced and detail-oriented Assistant Manager Accounts & Taxation to join our finance team. This role involves managing accounting operations, ensuring timely and accurate tax compliance, supporting ERP-based financial reporting, and assisting with audits and project accounting. The ideal candidate will have a strong foundation in accounting and taxation, hands-on ERP experience, and a proactive, collaborative work ethic. Key Responsibilities: 1. Accounting & General Ledger Management Record day-to-day accounting transactions, including project-specific entries Support monthly and annual closing processes Ensure accurate documentation and accounting for income, expenses, and provisions 2. Taxation (GST, TDS, Income Tax) Assist in the preparation and timely filing of GST, TDS, and other statutory returns Reconcile tax liabilities and input credits in the ERP system Manage challans, documentation, and audit support for all taxation matters 3. ERP & Financial Systems Operate within ERP platforms to input, track, and extract accounting data Contribute to ERP enhancements and user support initiatives Ensure data integrity and timely entry across financial systems 4. MIS & Financial Reporting Generate project-wise cost sheets, cash flow statements, and collection reports Prepare regular and ad-hoc financial reports using ERP and reporting tools Assist in budgeting, forecasting, and financial planning activities 5. Audit & Compliance Prepare audit schedules and support statutory and internal audits Ensure compliance with industry regulations including RERA (Form 3, Form 5) Maintain complete and organized documentation for audit trails 6. Cross-Functional Collaboration Coordinate with teams across Projects, Procurement, Legal, and HR for invoice verification, payment processing, and cost allocation Liaise with consultants for tax planning, audit support, and ERP issues Technical Skills Required: Sound understanding of GST, TDS, and direct/indirect tax provisions Proficiency in ERP systems (minimum 2 years), especially real estate ERPs like ERP-Hi Rise, FAR Vision, or Tally Prime Strong command of MS Excel, Word, and financial reporting tools Key Competencies: Technical: ERP-Based Accounting & Reporting Direct and Indirect Tax Compliance Financial Reconciliation and Documentation Project Accounting (Real Estate Focus) Audit Preparation & Support Behavioral: Attention to Detail: High accuracy in data entry and reporting Team Collaboration: Effective cross-functional coordination Organized & Proactive: Plans tasks and meets tight deadlines Analytical Thinking: Identifies and resolves discrepancies Ethical Integrity: Maintains confidentiality of financial data Qualifications: Education: MBA (Finance), B.Com, or M.Com Experience: Minimum 8 years of relevant experience in accounts and taxation, with at least 3 years in ERP-based accounting in the real estate sector Job Summary: The Assistant Manager Accounts & Taxation plays a critical role in maintaining accurate financial records, ensuring tax compliance, and generating insightful reports through ERP systems. This position supports strategic financial decision-making and enables operational excellence through structured accounting and cross-departmental collaboration within the real estate industry. Qualification : MBA (Finance), B.Com, or M.Com

Project Manager Biocarbon Business Location: Pune Experience: 5 8 Years Education: Bachelor s or Master s degree in Business, Marketing, Engineering, or a related field About the Role: BiofuelCircle s platform serves a diverse range of stakeholders within the bioenergy supply chain, including large industries, rural enterprises, transporters, service providers, and farmers. As the Project Manager for the Biocarbon Business, you will be responsible for managing and coordinating biocarbon-related projects, addressing user queries, troubleshooting, and ensuring the smooth execution of activities on the BiofuelCircle platform. This role is critical in maximizing value for internal and external users and driving the growth of BiofuelCircle s biocarbon initiatives. Key Responsibilities: Project Management: Plan, coordinate, and oversee multiple projects aligned with pilot programs and strategic initiatives. Ensure timely execution while maintaining high-quality standards. Sales & Business Development: Identify and engage potential clients within target markets. Prepare and deliver compelling pitch decks, presentations, and client proposals. Project & Proposal Documentation: Draft project proposals, cost estimates, and execution plans aligned with business objectives. Market Analysis: Conduct ongoing market research to track trends, customer needs, and competitor activities. Use insights to refine sales and project strategies. Reporting & Documentation: Maintain and manage project MIS (Management Information System). Prepare comprehensive reports on project status, sales pipelines, and market insights. Cross-functional Collaboration: Work closely with teams across New Market Development, Supply Chain, Finance, Project Management, and Marketing to ensure project alignment and success. Ideal Candidate Profile: Educational Background: Bachelor s or Master s degree in Business, Marketing, Engineering, or related disciplines. Professional Experience: Proven hands-on experience in project management, including familiarity with project management tools. Core Competencies: Strong analytical and problem-solving skills with a data-driven decision-making approach. Excellent written and verbal communication skills. Ability to collaborate across diverse teams effectively. Travel Requirements: Up to 10% travel may be required. Opportunity: This role offers a unique chance to contribute to India s expanding bioenergy sector by leading critical projects that foster sustainable and circular economic growth. The Project Manager will be pivotal in expanding BiofuelCircle s biocarbon business and developing new markets. Supervision & Collaboration: The role demands close collaboration with departments such as New Market Development, Supply Chain, Finance, and Project Management to ensure seamless project execution. Qualification : Bachelors or Masters degree in Business, Marketing, Engineering, or a related field

Business Analyst Biocarbon Business Location: Pune Experience: 5 10 Years Function: Biocarbon Business Education: Bachelor s degree in Engineering Master s degree in Business Administration, Environmental Science, or a related field Job Summary: We are looking for a dynamic and analytical Business Analyst to support the growth of BiofuelCircle s Biocarbon Business. The role is central to improving platform engagement for internal and external stakeholders, enhancing user experience, and driving data-driven decisions for sustainable bioenergy solutions. The Business Analyst will work on market research, financial modeling, regulatory compliance, and cross-functional collaboration to support strategic business goals. Key Purpose of the Role: To enable smooth operational workflows, resolve user challenges, and support strategic initiatives by providing insights from data, market analysis, and project evaluation ultimately strengthening BiofuelCircle s impact on the biocarbon and sustainability ecosystem. Key Responsibilities: 1. Market & Competitive Analysis Research carbon markets, sustainability trends, and competitor strategies. Generate actionable insights for business development and strategic planning. 2. Data Analysis & Reporting Collect, analyze, and interpret data related to carbon credits, environmental projects, and financial metrics. Deliver meaningful reports and dashboards to support decision-making. 3. Stakeholder Collaboration Work closely with New Market Development, Supply Chain, Finance, and Project Management teams. Ensure alignment between project execution and overall business strategy. 4. Financial Modeling Build robust financial models and conduct sensitivity analyses for carbon offset and credit-based initiatives. Evaluate investment opportunities and project viability across multiple scenarios. 5. Regulatory Compliance Ensure all projects comply with relevant national and international carbon standards and certification protocols. 6. Technology & Innovation Support Contribute to digital innovation initiatives such as blockchain-based carbon tracking and AI-driven analytics. Ideal Candidate Profile: Professional Experience: Experience in carbon markets, sustainability, biocarbon, biomass, or nature-based solutions (NBS). Proven ability to build financial models and conduct scenario-based analysis. Core Competencies: Strong analytical and problem-solving capabilities. Excellent communication and stakeholder engagement skills. Exposure to industrial technologies and project development is an advantage. Travel Requirements: Minimal (as per project or stakeholder needs) Opportunity: This is a unique opportunity to work at the intersection of sustainability, innovation, and strategic business development. As a Business Analyst, you will contribute directly to shaping India s emerging biocarbon economy while working on impactful projects that promote circular growth and environmental compliance. Collaboration: This role requires regular interaction with teams in New Market Development, Supply Chain, Finance, and Project Management to ensure cohesive project outcomes and aligned business objectives. Qualification : Bachelors degree in Engineering and Masters degree in Business Administration, Environmental Science, or a related field

E-Commerce Marketing Executive Location: Pune, Maharashtra Function: Marketing Experience: 2 3 Years Education: Graduate or Postgraduate in Marketing Management / Communication Job Summary: We are seeking an enthusiastic and results-driven E-Commerce Marketing Executive to support our B2B e-commerce platform. The role involves executing marketing strategies to generate leads, engage and retain subscribers, and enhance the platform s visibility and impact. You ll work closely with cross-functional teams to drive customer acquisition, enable online sales, and improve user engagement through targeted campaigns, events, and content marketing. Key Purpose of the Role: To implement and manage marketing initiatives that drive new lead generation, nurture existing users, and increase engagement and retention on the BiofuelCircle B2B e-commerce platform. Key Responsibilities: Campaign Management Create awareness through blogs, articles, and participation in industry events and conferences Run targeted digital campaigns (industry-wise and region-wise) to acquire new customers Nurture leads via email sequences, newsletters, webinars, and video content Develop compelling case studies, customer testimonials, and value demonstration assets Online Sales Enablement Communicate platform value propositions through marketing collaterals and training tools Facilitate and promote educational webinars Deploy digital content to guide customers through the sales funnel from awareness to conversion Work with Sales, Inside Sales, and Customer Success teams to deliver integrated campaigns Subscriber Engagement & Retention Launch subscriber engagement initiatives, promotions, and product-specific campaigns Reactivate inactive users through targeted marketing touchpoints Customer Events & Trade Shows Expand regional presence by participating in local exhibitions, industry events, and roadshows Customer Insights & Feedback Conduct customer feedback surveys and interviews to extract actionable insights Use customer data to improve marketing content and engagement strategies Ideal Candidate Profile: Educational Background: Graduate/Postgraduate in Marketing, Communication, or a related field Professional Experience: Experience in B2B SaaS, e-commerce, or industrial marketing Proven track record in online lead generation, email marketing, webinars, and content marketing Technical Competency: Proficiency in MS Office Experience with email and WhatsApp marketing tools Knowledge of Canva or other graphic design platforms Strong content writing skills are a plus Presentation & Communication Skills: Excellent written and verbal communication Ability to clearly communicate marketing messages to both internal and external audiences Soft Skills: Confident, analytical, and assertive Strong team player with a collaborative approach Opportunity: Join a fast-growing company in India s bio-energy sector and work alongside a passionate and high-performing team. This role offers meaningful exposure to digital marketing in a high-impact, sustainability-driven business environment. Supervision & Collaboration: Reports to: E-Commerce Marketing Lead Collaborates with: Sales, Inside Sales, Customer Success, and Product teams Qualification : Graduate or Postgraduate in Marketing Management / Communication

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

Job Title: Product Specialist (Sales) Location: Pune, India Employment Type: Full-Time About the Role: We are looking for a Product Specialist (Sales) to drive the adoption and sales of scanO Air (AI Robot) within the dental industry. You will be a key player in educating customers, conducting product demos, and participating in on-the-ground sales efforts to promote our AI-powered products for clinics and hospitals. Key Responsibilities: Sales Execution: Lead the efforts to nurture and close leads for scanO Air and other scanO AI products. Drive adoption within the dental industry and ensure consistent revenue growth. Product Expertise: Develop and maintain an in-depth understanding of the scanO AI ecosystem (including scanO Air and scanO Engage). Stay updated on features, benefits, and potential applications to effectively address client needs. On-Ground Sales Efforts: Represent the company at dental conferences, seminars, and exhibitions to market the AI solutions to clinics and hospitals. Product Demos: Provide detailed product demos via Google Meet/Zoom for prospective customers, showcasing the features, benefits, and value of scanO products. Training & Education: Conduct training sessions for dental professionals and staff to ensure they understand the capabilities and advantages of the scanO AI products, driving enhanced usage and satisfaction. Market Research: Continuously monitor industry trends, competitor products, and advancements in dental technology. Provide valuable insights that will help shape the product strategy and positioning. Feedback Collection: Actively collect and analyze customer feedback to improve product features, enhance user experience, and inform future development. Required Skills and Qualifications: Sales Experience: Previous experience in sales within the healthcare, dental, or technology sector (AI products are a plus). Product Knowledge: Ability to quickly grasp and communicate the technical and practical aspects of AI-based products. Strong Communication: Excellent communication and presentation skills, particularly for delivering remote demos and interacting with both technical and non-technical stakeholders. Industry Knowledge: Familiarity with the dental industry and understanding of key challenges faced by dental professionals, clinics, and hospitals. Technical Aptitude: Comfortable learning and demonstrating AI-powered products and tools. Event Participation: Willingness to attend industry events, conferences, and trade shows to engage with potential clients and increase product awareness. Training Skills: Ability to conduct training sessions that enable end-users to maximize product adoption. Market Insight: Ability to stay on top of market trends and provide feedback that supports both sales and product development strategies. Impactful Work: Be part of a growing team and help drive the adoption of cutting-edge AI technology in the dental industry. Growth Opportunities: Work in a dynamic and innovative environment, offering opportunities for career development. Competitive Compensation: Attractive salary with potential bonuses tied to sales performance. Collaborative Team: Work with a motivated, mission-driven team focused on making a difference in dental care. If you are passionate about AI technology, sales, and the dental industry, and are excited about making a real impact, we would love to hear from you!

Job Title: UI/UX Intern Location: Pune Experience: 2+ Years Job Type: Full-Time, On-Site Job Summary: We are looking for a talented UI/UX Intern to join our design team at [Company Name], based in Pune. This is a full-time, on-site position for an individual with a passion for creating visually appealing and user-friendly interfaces. As a UI/UX Intern, you will work closely with our design team to help create mockups, prototypes, and contribute to the overall user experience of our web and mobile products. This is a fantastic opportunity for someone looking to develop their UI/UX design skills and gain hands-on experience working on real-world projects. If you have a keen eye for design, a passion for user experience, and the ability to collaborate effectively, we would love to have you on our team. Key Responsibilities: UI Design: Assist in creating and developing mockups, wireframes, and high-fidelity visual designs that align with our brand s identity and user goals. Prototyping: Help design interactive prototypes to demonstrate user flows and design functionality. User Experience Design: Work closely with the UX team to ensure designs are user-centric, intuitive, and optimized for a seamless experience. Design Collaboration: Collaborate with cross-functional teams, including product managers, developers, and other designers to ensure a cohesive product design from concept to delivery. User Research: Assist in conducting user research and usability testing to inform design decisions and iterate on designs based on feedback. Design Iteration: Incorporate feedback from stakeholders and users to refine and improve designs. Front-End Development Support: Work with the front-end team to ensure the proper implementation of designs, assisting with HTML, CSS, and JavaScript where needed. Skills & Qualifications: Educational Background: A degree in Design, Computer Science, or a related field, or equivalent practical experience. Experience: 2+ years of hands-on experience in UI/UX design, including internships or academic projects. Design Tools: Proficiency in design software and tools like Sketch, Adobe XD, Figma, and InVision. Prototyping & Mockups: Strong skills in prototyping and creating mockups and wireframes using relevant design tools. User-Centered Design: A solid understanding of user-centered design principles and how to apply them in the design process. UI/UX Best Practices: Knowledge of UI/UX best practices, accessibility guidelines, and responsive design. Front-End Development Skills: Familiarity with front-end web technologies (HTML5, CSS3, JavaScript) is a plus. Collaboration & Communication: Strong communication skills with the ability to effectively collaborate with other team members and stakeholders. Feedback & Iteration: Ability to take constructive feedback and iterate on designs to achieve the best user experience. Attention to Detail: A keen eye for detail and a passion for delivering high-quality designs. What We Offer: Hands-on Experience: Gain practical, real-world experience working on live projects and building a portfolio of design work. Learning Opportunities: Develop your skills in UI/UX design while working with experienced professionals in a fast-paced, innovative environment. Career Development: Opportunity for future career growth within the organization as part of a growing team. Collaborative Environment: Work alongside talented designers, developers, and product teams, gaining exposure to various aspects of the design and development process. If you are passionate about creating intuitive and aesthetically pleasing user experiences and are excited about contributing to real-world projects, apply now to join our team as a UI/UX Intern in Pune! Qualification : A degree in Design, Computer Science, or a related field, or equivalent practical experience.

Job Title: Content Writer Required Experience: 2+ Years Job Location: Pune (Work from Office) Educational Qualifications: A graduate degree in Communications, Marketing, English, Journalism, or a related field is preferred. Job Description: Zymr is seeking a skilled Content Writer to help drive our marketing initiatives. You will be responsible for transforming technical content into engaging narratives that connect with our audience. By finding opportunities to improve the customer journey, you will create compelling marketing materials that generate demand and build our brand presence. Key Responsibilities: Content Creation: Develop engaging, clear, and SEO-optimized content, including blogs, articles, website copy, and marketing collaterals. Support content needs for technical topics such as DevOps, AI, testing, cloud, and digital transformation. Content Support for Campaigns: Write engaging social media posts, email campaigns, and landing page copy. Collaborate with marketing teams to ensure content aligns with ongoing campaigns and is delivered on time. SEO & Best Practices: Write with SEO principles in mind, balancing keyword optimization and user experience. Understand audience personas to align content with their specific journeys and needs. Editing & Research: Research and simplify complex technical concepts for a global audience. Ensure content is error-free, well-structured, and consistent with Zymr s brand tone. Cross-team Collaboration: Work closely with designers, marketers, and subject matter experts (SMEs) to align content goals with larger campaigns and objectives. Requirements: 4+ years of experience in content writing, ideally within technology or software services. Strong command of American English and excellent storytelling skills. Familiarity with SEO principles, digital content trends, and audience-targeting strategies. Experience in writing both technical and business-oriented content. Ability to meet deadlines, multitask, and adapt to shifting priorities. Why Zymr: Join a high-growth technology services company with exciting opportunities. Make a real impact by creating content that influences global clients. Be part of a collaborative work culture with opportunities for skill enhancement and growth. Qualification : A graduate degree in Communications, Marketing, English, Journalism, or a related field is preferred.

Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.

Graphic Designer Location: Pune Experience: 4-5 Years Education: Bachelor s degree in Graphic Design, Visual Arts, or a related field About the Role We are looking for a talented and creative Graphic Designer to join our Marketing team. In this role, you will conceptualize, design, and produce compelling visual content for both digital and print media. You will collaborate closely with various stakeholders to ensure that all designs align with our brand identity and business objectives. If you have a strong creative vision, excellent design skills, and a passion for storytelling through visuals, we d love to hear from you! Key Responsibilities Creative Design & Content Development Design website banners, graphics, logos, illustrations, infographics, marketing collateral, and social media creatives. Develop visually engaging content across various digital and print platforms. Ensure all designs are aligned with brand guidelines and marketing goals. Collaboration & Communication Work closely with marketing, content, and product teams to create engaging designs. Present design concepts to stakeholders and incorporate feedback effectively. Project & Trend Management Manage multiple projects and ensure timely delivery of high-quality designs. Stay updated on design trends, techniques, and industry best practices. Brand Consistency & Innovation Maintain brand consistency across all visual assets. Experiment with new design concepts to enhance brand identity and user engagement. 4-5 years of experience in graphic design or a related field. Strong portfolio showcasing creativity, branding, and design skills. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools. Knowledge of UI/UX design principles (a plus!). Excellent communication and collaboration skills. Attention to detail and ability to manage multiple projects effectively. Ability to adapt to a fast-paced environment and meet deadlines. Bonus Points If You: Have experience in motion graphics, video editing, or 3D design. Understand web design, typography, and branding strategies. Have worked in marketing, advertising, or e-commerce industries. Creative Freedom Bring your ideas to life and shape the brand s visual identity. Career Growth Work on exciting projects and expand your design expertise. Collaborative Culture Be part of a dynamic and innovative marketing team. Exposure to Diverse Projects Work across branding, social media, UI/UX, and digital marketing. Qualification : Bachelors degree in Graphic Design, Visual Arts, or a related field

Summary / Role Purpose As a Data Operations Analyst within the GTM Transformation & Strategy organization, you will partner with the Business Process Architect and Business Process Analyst to guide our stakeholders through the data quality-requirements definition and grooming of critical initiatives throughout our implementation portfolio. Experienced in engaging with cross-functional business stakeholders, you understand how to identify the data-related requirements necessary to achieve a business stakeholders goal and identify opportunities for data quality improvement. Key Duties and Responsibilities Collaborate with business stakeholders and lead discovery sessions to understand data requirements for activities including but not limited to: data mapping/transformation and data migration between systems, data loads and data quality; make recommendations to solve business problems. Critically evaluates information gathered from multiple sources, reconciles inconsistency, and breaks down high-level information into details. Works within agile SAFe operating model; ensures data-related activities are completed prior to release including but not limited to: data dictionary updates, business glossary updates, profile/permission master updates. Manages and monitors data quality dashboards; communicates key findings to business stakeholders. Perform Data Migration/Validation testing efforts; lead data-related UAT preparation activities and guide business users through data validation testing. Minimum Education/Certification Requirements and Experience Bachelor s Degree or equivalent work experience. 3+ years of data analyst experience focused on data mapping/STTM, data migration, data uploads. 2+ years of business systems administration related to customer data management. Prior experience with Salesforce security model, record management and data quality tools (i.e. data loader, deduplication, enrichment, standardization and archival capabilities). Prior experience maintaining data dictionary, data catalog and business glossary. Strong analytical skills with the ability to work through processes, identify and implement data quality improvements and resolve complex matters. Strong time management, attention to detail, and ability to multi-task across concurrent projects. Self-starter mentality and ability to operate within a fast-paced and ambiguous environment. Preferred Qualifications and Skills Salesforce Administrator (201) certification. Experience working in an Agile/SAFe environment. Experience with application lifecycle management tools (ADO, Jira, etc.). Ability to take on various roles including Business Process Analyst as needed, capturing and defining both business process and data-related requirements and translating into Agile Features with Acceptance Criteria. Comfortable working with unstructured or poorly defined data sets. Strong communication and writing skills with the ability to create business deliverables -- including features, user stories and acceptance criteria, with minimal direction and support from a team lead or project manager. Proficiency with MS Office suite of products, including Outlook, Word, Excel and PowerPoint. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

About the Role: We are seeking a talented UX Designer to craft exceptional user experiences. The ideal candidate will have a strong eye for clean, artful design, superior UI skills, and the ability to translate high-level requirements into elegant, intuitive, and functional user interfaces. Key Responsibilities and Requirements: Proficiency in Figma: Expertise in using Figma for creating user interfaces and prototypes. Reusable Components: Familiarity with designing and utilizing reusable components and libraries to ensure consistency across interfaces. Branding Guidelines: Ability to understand, follow, and apply branding guidelines throughout the design process. Communication Skills: Strong verbal and written communication skills to effectively convey design concepts and solutions. Quick Learner: Ability to quickly grasp concepts, find basic solutions, and translate them into interactive prototypes for development teams. Attention to Detail: Sensitivity towards design elements such as spacing, alignment, and harmony to create visually appealing interfaces. Educational Qualification: A degree in UX Design or a certificate course (minimum 6 months) from a reputed institute. Work Experience: 1 2 years of experience in the service or product industry. Passion for Learning: A strong drive to learn and grow within the field of UX design. Good-to-Have Skills: Collaborative Sketching: Ability to discuss and conceptualize interfaces through sketches on platforms like Miro or FigJam. Secondary Research: Ability to conduct secondary research and present findings in a clear, easy-to-understand manner. Design Systems: Understanding of design systems and their application to ensure consistency and scalability in projects.