User Management Jobs in Bengaluru

AI Native Product Manager Location: Bengaluru Type: Full-Time Experience Required: 2+ Years in PM (with a B2C focus) Role Overview: Architecting the Future of AI We are seeking a visionary AI Native Product Manager to drive innovation within our core product suite. You will leverage deep expertise in LLMs, Generative AI, and AI Prompting to translate market trends and user needs into a cohesive, high-impact product strategy. This is a role for a "tinkerer" who understands the technical nuances of AI and the psychological drivers of B2C users. The Ideal Candidate Profile AI Specialization: Technical Fluency: Deep knowledge of Large Language Models (LLMs), Gen AI workflows, and advanced Prompt Engineering. Hands-on Tinkering: A genuine passion for AI advancements and a history of experimenting with cutting-edge AI tools. Product Leadership: Metrics Ownership: Proven track record of owning and successfully driving Head Metrics for a digital product. B2C Expertise: Essential experience in B2C product management, focusing on user behavior and retention. GTM Strategy: Experience with Product Launches and Go-to-Market (GTM) strategies is a significant advantage. Agile Mastery: Expert understanding of Agile methodologies and end-to-end product lifecycle management. Key Responsibilities Strategy & Discovery: Visionary Roadmap: Develop and adapt a clear product vision based on market analysis and evolving AI trends. Requirements Engineering: Translate stakeholder needs into precise product specs, user stories, and acceptance criteria. Execution & Growth: Cross-functional Leadership: Lead engineering, design, and marketing teams to ensure seamless execution of the roadmap. End-to-End Development: Manage scope, timelines, and resources to deliver high-quality AI-driven features. Launch & Iterate: Execute successful product launches and monitor post-launch performance to inform continuous improvements. Data-Driven Decisions: Use data analytics and user behavior insights to track KPIs and pivot strategies proactively. Core Competencies Communication: Ability to convey complex AI concepts to non-technical stakeholders clearly. Problem Solving: A proactive, hands-on approach to tackling the unique challenges of non-deterministic AI outputs. Quantitative Mindset: Comfortable with advanced analytics tools to validate product hypotheses.

IT System and Security Engineer Location: Bengaluru Work Type: Full-Time Company Overview Locus is a battle-tested, agentic Transportation Management System powering logistics across 30+ countries. In 2025, Locus joined the Ingka Group (IKEA Retail), combining high-growth tech agility with the scale of a global enterprise while continuing to operate independently. Role Overview We are seeking an IT System and Security Engineer to manage core IT operations, strengthen endpoint security, and ensure compliance. This hands-on role requires technical expertise to maintain a secure, compliant, and efficient environment across Google Workspace, Okta, and Jamf. Key Responsibilities Operations Management: Oversee user onboarding/offboarding, hardware provisioning, and complex troubleshooting. Security Administration: Monitor Okta, Jamf Pro, and Jamf Protect to ensure MFA enforcement and device encryption. Remediation: Proactively review and fix security vulnerabilities and compliance findings. Automation: Streamline routine tasks using Python, Bash, or Google Apps Script. Compliance & Audits: Maintain asset inventories and prepare evidence for SOC2 and ISO27001 readiness. Skills & Qualifications 2 5 years of experience in IT administration or security operations. Expertise: Google Workspace security and Identity Management (Okta). MDM Platforms: Proven experience with Jamf Pro, Intune, or equivalent tools. Scripting: Ability to write automation scripts in Python or Bash. Frameworks: Familiarity with SOC2 / ISO27001 compliance processes. What We Value Global Mindset: Curiosity about diverse markets. Driven: Energized by complex challenges. Thoughtful: Analytical and deliberate approach. Exact in Craft: Commitment to detail and excellence. Help redefine logistics through innovation. We offer competitive compensation, a supportive work environment, and the opportunity to scale IT security within the IKEA ecosystem.

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Position: Catalog Head Location: Bengaluru Company: Ace Turtle Employment Type: Full-Time About Ace Turtle: Ace Turtle is India s leading tech-native retail company, driving the next phase of transformation in the retail industry. Vertically integrated from design to local manufacturing, marketing, and direct consumer engagement, Ace Turtle leverages proprietary technology and data science to meet the ever-evolving needs of today s consumer. Based in Bengaluru and Singapore, Ace Turtle is the exclusive licensee for iconic global brands such as Lee , Wrangler , Toys R Us , Babies R Us , and Dockers in India and South Asia. Role Overview: As the Catalog Head at Ace Turtle, you will oversee the development, organization, and management of our product catalog, ensuring it aligns with business goals and customer needs. You will work closely with cross-functional teams to maintain an accurate, up-to-date, and engaging catalog that drives sales and enhances the online shopping experience. Key Responsibilities: 1. Catalog Development & Management: Collaborate with product managers, marketing teams, and suppliers to gather comprehensive product data, including specifications, images, and pricing, to build an accurate and dynamic catalog. Regularly update and maintain the catalog, adding new products, removing discontinued items, and ensuring all details such as prices and stock availability are accurate. Ensure the catalog reflects the company s brand identity and product offerings effectively. 2. Data Management & Quality Control: Organize and manage product data, ensuring consistency, accuracy, and integrity across all entries. Handle categorization, tagging, and product attributes, applying best practices in product taxonomy and merchandising techniques. Conduct regular audits to identify and resolve any data discrepancies, ensuring seamless catalog updates. 3. Content Creation & Optimization: Write clear, persuasive, and SEO-optimized product descriptions that highlight key features, benefits, and unique selling points. Optimize product titles, meta tags, and other catalog content elements to enhance search engine visibility and drive conversions. 4. Catalog Presentation & User Experience: Collaborate with design and creative teams to present the catalog in an attractive, intuitive, and user-friendly format. Focus on improving catalog layout, navigation, and visual elements to enhance user experience and drive product discovery. Work with UX/UI teams to ensure an easy and seamless shopping experience, including effective filtering, sorting, and search functionalities. 5. Cross-Functional Collaboration: Partner with internal teams (marketing, sales, e-commerce, procurement) to align catalog strategies with broader business objectives. Collaborate with suppliers and vendors to ensure accurate product listings and timely updates. 6. Performance Analysis & Continuous Improvement: Monitor key performance metrics such as conversion rates, click-through rates, and customer feedback to gauge catalog performance. Use data-driven insights to optimize the catalog s effectiveness and drive improvements in user experience and sales. 7. Project Management: Manage multiple catalog-related projects concurrently, prioritize tasks, and meet deadlines in a fast-paced eCommerce environment. Coordinate with stakeholders to ensure timely execution of catalog updates and improvements. What We re Looking For: Experience: 8+ years of relevant experience in catalog management, product data management, or eCommerce merchandising. eCommerce Expertise: Strong understanding of eCommerce platforms, online retail best practices, and industry trends. Data Management: Proficiency in managing product data in eCommerce platforms or Product Information Management (PIM) systems. Ability to use data analytics tools. Attention to Detail: High level of accuracy in managing product data, ensuring consistency and quality control across the catalog. Communication Skills: Excellent written and verbal communication skills, with the ability to create compelling product descriptions. Analytical Abilities: Strong analytical and problem-solving skills, with the ability to identify opportunities for catalog optimization based on data insights. Technical Proficiency: Familiarity with eCommerce platforms, CMS tools, and digital marketing tools. Basic knowledge of HTML, CSS, or other web development languages is a plus. Project Management: Strong organizational and multitasking skills to manage projects efficiently. Innovative Environment: Be part of a leading tech-native retail company shaping the future of the industry. Growth Opportunities: Work with iconic global brands and contribute to a high-impact, fast-growing business. Collaborative Culture: Join a dynamic, cross-functional team focused on driving results and continuous improvement. Global Reach: Play a pivotal role in managing the product catalog for an internationally recognized portfolio of brands.

IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Product Manager Location: Bengaluru Department: Technology About the Role: As a Product Manager at Draup, you will play a critical role in driving the success of our platform from ideation and development to launch and continuous improvement. This role requires a unique blend of strategic thinking, technical understanding, and strong communication skills to align cross-functional teams and deliver value to our users. You will be responsible for building a customer-centric roadmap (6 18 months), defining clear product requirements, and ensuring successful execution of new features and enhancements. What You Will Do: Define and execute a product strategy that aligns with Draup s business goals and evolving market trends. Conduct thorough market and user research to uncover customer needs, industry movements, and competitive insights to inform product decisions. Collaborate with cross-functional teams (Engineering, Product Marketing, Customer Success) to turn user problems into well-defined product priorities and detailed specifications. Work closely with engineering teams to ensure timely and high-quality delivery of product features, managing sprints and development cycles. Champion a user-first approach, advocating for intuitive, high-quality design and superior user experiences. Lead testing and quality assurance processes to maintain product reliability and performance standards. Drive product launches, including the creation of marketing and sales enablement materials. Prioritize feature backlogs to maximize business and user value, while actively collecting and acting on feedback to iterate and improve. Who You Are: 2+ years of experience in a product management or related role. Bachelor s degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree is a plus. Proven success in launching new web products or significantly improving existing ones, with measurable impact on key metrics. Solid grasp of Agile product management practices, including user story writing, sprint planning, and roadmap development. Excellent collaboration skills; experience working in cross-functional teams. Strong customer focus putting user needs at the heart of every decision. Data-driven decision-maker with the ability to use analytics to inform product direction. Strong written and verbal communication skills. Bonus: Working knowledge of technologies like Python or React. What We Expect: Highly self-motivated and proactive; capable of working independently with minimal direction. Ownership mindset take full responsibility for feature development from concept to delivery. Able to thrive in a fast-paced, deadline-driven environment. Strong organizational skills able to prioritize effectively, manage multiple tasks, and meet tight deadlines. Comfortable leading discussions, building consensus, and driving outcomes across design, engineering, and leadership teams. Qualification : Bachelors degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree is a plus

Job Title: Associate System Administration Location: Bangalore Department: IT Employment Type: Full-time Experience Required: 2 4 years Job Overview We are looking for a skilled and proactive Associate System Administration (L2 Support) to join our IT team. This role involves assembling and installing desktops/laptops, maintaining systems with regular upgrades and security patches, and ensuring that all hardware and software operate smoothly and securely. You ll be responsible for delivering high-quality IT support to ensure business continuity and system reliability. As a System Administrator, you will work closely with users, network devices, and support tools to help maintain a robust and secure IT infrastructure. Key Responsibilities Assemble, install, configure, and maintain desktops, laptops, printers, and peripherals. Provide L2 support and troubleshooting for system and network issues. Perform remote troubleshooting and guide users through step-by-step solutions. Ensure operating systems (Windows, Linux/Ubuntu, macOS) are properly maintained and updated. Support enterprise software installations and help users work efficiently with tools and applications. Handle inventory management of hardware, software, and licenses including allocation and record-keeping. Ensure all systems are secure from external threats and aligned with network security practices. Install and maintain network hardware, including routers, switches, firewalls, UTMs, and server hardware. Maintain knowledge of dynamic/static routing, ACLs, OSI model, IP subnetting, and RAID configurations. Monitor and ensure the performance and uptime of all systems across the organization. Maintain documentation and manage the ticketing system to track issues, resolutions, and follow-ups. Collaborate with cross-functional teams to support business operations and IT initiatives. Maintain data using Microsoft Excel or Google Sheets for tracking and reporting. Required Skills & Qualifications 2 4 years of hands-on experience in System Administration, Desktop Support, or Technical Support roles. Experience working with Windows, Linux/Ubuntu, and macOS environments. Solid understanding of computer hardware, server architecture, RAID, and storage solutions. Knowledge of network devices, ACLs, OSI model, IP addressing, routing, and firewalls. Familiarity with office automation tools and troubleshooting of printers, scanners, and related devices. Strong understanding of antivirus tools, endpoint protection, and overall IT security practices. Ability to manage and resolve support tickets with detailed documentation. Excellent problem-solving, multitasking, and customer-service skills. Preferred Certifications CompTIA A+ or CompTIA N+ ITIL Foundation or similar certification This is a fantastic opportunity for an IT professional to work in a fast-paced, dynamic environment where you can make a real impact by ensuring seamless IT operations.

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Job Title: Technology Management Location: Bengaluru Role Overview This role is focused on designing and building efficient IT processes and practices that empower all members of the organization to maximize productivity and achieve their goals. The emphasis is on pragmatic, user-friendly solutions that leverage IT infrastructure in a secure, sustainable, and seamless manner. Process implementation is driven by utility and convenience, not bureaucracy. Requirements in Practice Expertise in Microsoft Ecosystem: Deep knowledge of Microsoft Operating Systems and related product offerings. Designing and managing continuous workflows and connected experiences using Microsoft Apps, including Office 365 administration, Teams, OneDrive, and PC applications across organizational teams. Cloud & Collaboration Platform Management: Skilled in Azure and SharePoint policy design and governance for app and file sharing across users and organizations, to ensure streamlined, secure access to information. Hardware & Infrastructure: Comprehensive understanding of computer hardware components and peripherals. Ability to research and recommend optimal hardware configurations (laptops, PCs, workstations, servers, printers, conferencing systems, networks, etc.). Expertise in assessing product/service suitability based on support, cost, maintenance, upgradeability, and ecosystem richness. Vendor & Ecosystem Management: Proven ability to identify, negotiate, and maintain relationships with vendors across hardware, software, and services. A well-established vendor network is a strong advantage. Hands-On Setup & Troubleshooting: Proficient in hardware assembly, networking setup, and local server installations. Strong troubleshooting skills across hardware, connectivity, OS, and applications. IT Infrastructure & Security: Experience setting up Azure DevOps infrastructure and managing Active Directory user accounts and policies. Solid skills in network administration, asset management, network security (including Intune). Expertise in enabling remote workflows and remote desktop connectivity, including managing inter-office infrastructure across global locations (US, Europe). Must Have Understanding Of Computer hardware and workstation architectures. Office productivity tools and workflow automation. Network database, security device configuration, and user account policy management.

Job Title: Application Support and Database Administrator Location: Bengaluru, India Experience: 3 6 Years Service Line: Cloud & Infrastructure Services Educational Qualifications: Master of Engineering, B.E., B.Tech, B.Sc Role Overview: Join our Infosys delivery team as an Application Support and Database Administrator where you will play a vital role in ensuring the smooth design, development, validation, and ongoing support of enterprise applications and databases. Your efforts will directly contribute to delivering superior service quality and client satisfaction in a dynamic technology environment. Key Responsibilities: Collaborate with clients and internal teams to gather detailed requirements and translate them into technical system specifications. Lead and participate in project estimations to provide accurate input on effort and resource requirements to Technology Leads and Project Managers. Support design, development, and validation activities to ensure the reliability and efficiency of applications and database systems. Monitor, troubleshoot, and maintain application and database performance, ensuring minimal downtime and rapid issue resolution. Contribute to continuous improvement initiatives, optimizing systems and processes to support digital transformation journeys. Who You Are: A proactive professional with a strong understanding of application support and database administration best practices. Skilled at working collaboratively across teams with excellent communication and problem-solving skills. Passionate about leveraging technology to drive business value and client satisfaction. Qualification : Master of Engineering, B.E., B.Tech, B.Sc

Job Title: Associate IT Engineer Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 3 Years Industry: Entertainment / Mobile Gaming About Us: We are one of India s most dynamic and fast-growing mobile gaming companies. Since our founding in 2014, we ve been building chart-topping games for a global audience in partnership with Modern Times Group (MTG). Our mission is to create simple, impactful casual gaming experiences at massive scale. Our portfolio includes globally popular titles such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary: We re looking for a motivated Associate IT Engineer to support our growing technology infrastructure. In this role, you ll take ownership of IT operations, endpoint and access management, IT security, cloud platform administration, and day-to-day support tasks ensuring our teams have seamless and secure access to the tools they need. Key Responsibilities: System & Endpoint Management Manage MDM solutions (e.g., Intune, Jamf, JumpCloud, ManageEngine). Automate device provisioning and security configuration processes. Oversee IT asset lifecycle (endpoints, peripherals, and licenses). Identity & Access Management Manage IAM for SaaS tools (e.g., GitHub, Slack, AWS/GCP, Zoom, Apple Store Connect, Google Play). Implement and maintain SSO/SAML integrations for internal tools and dashboards. Security & Compliance Monitor and enhance endpoint and network security (e.g., antivirus, encryption, OS patching). Implement cybersecurity best practices and incident response playbooks. Liaise with internal/external auditors and lead audit compliance processes. IT Support & Operations Provide L1/L2 support for internal IT issues. Monitor infrastructure health and performance via appropriate tools. Maintain technical documentation on Confluence. Support software license deployment and version upgrades with cost optimization. Skills & Requirements: 2 3 years of hands-on IT experience in a similar role. Strong working knowledge of MDM platforms and endpoint security tools. Familiarity with access control and SSO tools. Proficient in managing SaaS environments and troubleshooting desktop hardware/software. Strong grasp of networking fundamentals and cybersecurity principles. Excellent problem-solving skills and stakeholder communication. Experience with infrastructure monitoring tools is a plus. Exposure to cloud platforms (AWS/GCP) preferred. What We Offer: A high-energy, collaborative work culture. Opportunity to work in a fast-scaling, tech-first gaming company. Access to the latest technologies and tools in IT & infrastructure. A chance to shape secure systems used by a globally recognized mobile gaming company.

Senior IT Operations Engineer Location: Bengaluru (Rathi Legacy, Rohan Tech Park, Hoodi) Team: Staff Finance Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader advancing industrial digital transformation through AI and data with flagship products like Cognite Atlas AI and Cognite Data Fusion. We are recognized as innovators and partners of choice in sectors including Oil & Gas, Chemicals, Pharma, and Manufacturing. Role Overview Join Cognite s Global IT Operations team in Bengaluru, where you will design, deploy, and maintain cloud infrastructure and IT systems critical to business operations. Your role will encompass managing Azure and SaaS platforms, automating processes, troubleshooting complex issues, and collaborating with teams to enable seamless IT services. Key Responsibilities Architect and manage cloud infrastructure solutions across Microsoft Azure, Google Workspace, and Atlassian tools. Handle IAM, user provisioning, and SaaS management with in-depth expertise in Microsoft Intune, Jamf Pro, and security tools. Develop automation using Terraform, PowerShell, Python, and manage CI/CD pipelines with GitHub. Provide hands-on support including access management, technical troubleshooting, and resolving issues across diverse SaaS platforms (Azure, GWS, Atlassian, Slack). Document IT processes and collaborate with internal teams to enhance IT operations. Your Profile 5 8 years experience in IT Cloud Infrastructure and IT Operations. Strong expertise in Microsoft EntraID, Intune, Azure, Google Workspace, and Atlassian products (Jira, Confluence). Proficient in scripting and automation with PowerShell, Python, Terraform, and GitHub version control. Experience with ITSM tools, preferably Jira Service Management. Bachelor s or Master s degree in IT or related field. Collaborative, service-minded, and patient with problem-solving and troubleshooting. Comfortable working with Windows and macOS environments, and security tools like Microsoft Defender and Jamf Protect. Diverse global team with 70+ nationalities and strong DEI focus. Modern, vibrant office environment in Bengaluru with hybrid work flexibility. Flat organization providing direct access to decision-makers. Work on innovative projects impacting major industries worldwide. Engage in an active community and partner ecosystem. Qualification : Bachelors or Masters degree in IT or related field.

Support Engineer II Salesforce Location: Bangalore, India Team: Enterprise Applications About the Team Rubrik s Enterprise Applications team supports critical business processes across the organization by managing key SaaS platforms such as Salesforce, NetSuite, Workday, Coupa, Snowflake, and others. Their goal is to enhance scalability, system efficiency, and user experience while enabling business growth. Role Overview As Support Engineer II Salesforce, you ll be the key escalation point and hands-on technical expert supporting Salesforce functions across Sales, Marketing, Channel, and Admin modules. You ll resolve complex issues, guide enhancements, and ensure Salesforce aligns with organizational goals and compliance standards. Key Responsibilities Salesforce Support & Issue Resolution Act as the primary escalation point for Salesforce issues in Sales, Marketing, Channel, and Admin. Diagnose and troubleshoot complex problems (data issues, access, automations, integrations). Collaborate with developers, integrators, and DevOps to resolve cross-functional issues. Enhancements & Change Management Manage minor enhancements, change requests, and bug fixes. Coordinate deployment with admins, release managers, and business teams. Create documentation and training materials for end users. Governance, Compliance, & Performance Enforce data governance, access control, and security standards. Support SOX, GDPR, and other compliance through audits and documentation. Monitor and improve Salesforce system performance and scalability. What You ll Need Required Experience 5 7 years of Salesforce experience. Strong understanding of Sales Cloud, Marketing Cloud (or Pardot), Partner Portals, Admin Tools. Salesforce Administrator certification required. Proven ability to troubleshoot complex issues (Apex, Flows, Workflows, Reports, Validation Rules). Preferred Skills Experience with Service Cloud and Case Management. Familiarity with integration tools like MuleSoft, Zapier, and marketing automation platforms. Additional Salesforce certifications (e.g., Marketing Cloud Email Specialist) are a plus. Core Competencies Strong strategic thinking and solution alignment with business goals. High attention to detail, quality focus, and ownership mindset. Strong communication and stakeholder engagement skills. Ability to manage multiple priorities in fast-paced, cross-functional environments. Customer-centric, problem-solving approach. Rubrik is a leader in Zero Trust Data Security , helping enterprises protect, monitor, and recover their critical data from cyberattacks and disruptions. You ll be part of a forward-thinking team working with cutting-edge tech in a collaborative and impactful environment.

LMS Administrator Location: Bangalore Company: Pharmed Industry: Pharmaceutical Employment Type: Full-time About the Role: We are seeking a dedicated LMS Administrator to manage and enhance our Learning Management System (LMS) for employee training and development. This role is pivotal in ensuring the smooth operation, maintenance, and optimization of the LMS, while supporting trainers and the entire sales team throughout their learning journey. Key Responsibilities: LMS Management: Oversee the daily administration, configuration, and troubleshooting of the LMS to ensure its optimal performance. User Support: Provide technical support to learners, trainers, and stakeholders, resolving any LMS-related issues in a timely manner. Content Management: Upload, update, and organize training modules, courses, and assessments in the LMS to ensure content is accessible and up to date. Data & Reporting: Generate and analyze training reports, track employee progress, and provide actionable insights to the training team. Compliance & Security: Ensure that the LMS complies with data security, compliance, and company policies. Integration & Enhancement: Work with IT teams to integrate the LMS with other enterprise systems and recommend improvements to enhance functionality and user experience. Trainer & Employee Support: Conduct LMS orientation sessions, create user guides, and assist trainers in using the platform effectively. Qualifications & Experience: Bachelor s degree in IT, HR, Education, or a related field. 1-3 years of experience in LMS administration, preferably in a corporate training or pharmaceutical environment. Strong technical proficiency with LMS platforms (e.g., Moodle, SAP SuccessFactors, Cornerstone, or similar). Familiarity with SCORM, xAPI, and other e-learning standards. Excellent problem-solving, communication, and organizational skills. Ability to analyze data and generate insightful reports. Opportunity to contribute to the growth and development of employees in a dynamic industry. Work with a passionate training team in a company that values learning and innovation. Competitive salary, benefits, and career growth opportunities. Qualification : Bachelors degree in IT, HR, Education, or a related field.

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.

Job Title: Full Stack Developer Location: Bengaluru Experience: 3-8 Years Job Overview We are looking for a skilled Full Stack Developer who is ready to take on the challenge of conceptualizing and implementing next-generation technology changes for our platform. The ideal candidate will possess strong coding abilities, deep knowledge of web technologies, and the ability to translate business needs into scalable, high-performance solutions. You will work directly with senior members, collaborating on the architecture and development of large-scale applications, ensuring smooth delivery from conception to deployment. Key Responsibilities Technology Analysis & Implementation: Analyze specifications and business needs to determine appropriate technologies and configurations to meet requirements. Translate storyboards and use cases into functional applications. Hands-on Coding & Architecture Design: Be responsible for hands-on coding, system analysis, design, and determining the best application architecture. Maintain coding standards and ensure scalable, high-performance solutions. Web Technologies Expertise: Utilize HTML5, CSS3, JavaScript, and other modern web technologies to develop and build large-scale web applications. Focus on building responsive user interfaces that seamlessly work across mobile, tablet, and desktop platforms. Cross-Browser Compatibility: Ensure the applications are cross-browser compatible and adhere to web design constraints. Troubleshoot and resolve compatibility issues across various browsers and platforms. Responsive UI Development: Build and optimize responsive interfaces for modern web applications, ensuring they deliver an excellent user experience across devices. Project Management: Manage multiple projects effectively, breaking them into modules and milestones. Provide timelines, delegate tasks, monitor progress, and update stakeholders. Ensure projects are delivered on time and according to specifications. Collaboration & Communication: Collaborate with cross-functional teams to align on product requirements and design specifications. Provide regular updates to internal and external stakeholders regarding project status, progress, and any issues. Customer Engagement: Address client escalations in a timely, effective manner and respond to customer concerns promptly. Ensure customer satisfaction by delivering high-quality solutions. Cost-Effective Solutions: Identify the most cost-effective solutions to meet customer specifications, ensuring a balance between quality, time, and cost. Skills & Qualifications OOPs Concepts: Solid understanding and experience with Object-Oriented Programming (OOP) principles. Web Technologies: Proficiency in HTML5, CSS3, and JavaScript. Extensive knowledge of building large-scale, responsive web applications. Cross-Platform & Browser Compatibility: Expertise in ensuring cross-browser compatibility and handling design constraints on the web. Project Management: Ability to break down projects into manageable tasks, provide clear timelines, and coordinate with team members to ensure successful project completion. Systems Analysis & Design: Hands-on experience in system analysis and architecture design, with the ability to propose scalable, high-performing solutions. UI Development: Experience building and optimizing responsive user interfaces for mobile, tablet, and desktop platforms. Communication: Strong communication skills to effectively communicate technical and project-related information to internal teams, clients, and stakeholders. Customer-Focused: Strong problem-solving skills and a customer-first approach, ensuring client satisfaction through timely and effective solutions. Innovative Projects: Be a part of a dynamic team and contribute to cutting-edge projects that shape the future of our platform. Growth Opportunities: We offer a learning-friendly environment with opportunities for career growth and professional development. Collaborative Culture: Work in a collaborative and supportive environment where your contributions are valued and celebrated. Work-Life Balance: We promote a flexible working environment that supports work-life balance. If you're a skilled Full Stack Developer with a passion for creating high-quality applications, we would love to hear from you. Let's celebrate work together!

Job Title: Product Manager Location: Bangalore, India Mode of Work: Work from Office Industry: Information Technology Employment Type: Full-time Experience: 6-15 years of product management experience, preferably in the utilities sector Seniority Level: Senior Level Qualification: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field Job Function: Engineering Job Summary: We are looking for a highly skilled Product Manager to join our team. The Product Manager (PM) will play a critical role in driving the development, implementation, and optimization of applications. You will act as the bridge between technical teams and business stakeholders to ensure the product meets business goals, user needs, and the desired product-market fit. Key Responsibilities: Define the Product Strategy: Define and execute the product vision and strategy for applications in the utilities sector. Ensure product strategy aligns with business objectives and customer needs. Foster Strong Cross-Functional Collaboration: Work closely with business stakeholders, developers, and UX/UI designers to gather requirements and prioritize features. Collaborate with all teams to ensure seamless product development and timely delivery. Drive Product Innovation: Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for innovation. Stay updated with emerging technologies and leverage them to enhance the product. Deliver High-Quality Products on Time: Create and maintain a product roadmap, ensuring alignment with business objectives and timely delivery of features. Ensure end-to-end release management and quality assurance before product launches. Enhance User Experience and Drive Adoption: Advocate for end-users by gathering feedback, conducting usability tests, and improving application features based on insights. Provide user training, support, and documentation to ensure effective usage of applications. Performance Metrics and Monitoring: Define and analyze KPIs to measure the success and adoption of applications. Continuously monitor application performance and user feedback to make informed decisions. Platform and Application Development Support: Assist in the design, development, and deployment of applications. Collaborate with technical teams to ensure scalability, security, and integration with existing systems. Integration & Automation: Assess current systems and workflows to identify opportunities for automation and integration to improve processes and product functionality. Documentation and Reporting: Create and maintain comprehensive documentation, including user guides, technical specifications, and release notes. Provide regular reports and updates to stakeholders regarding product progress, performance, and key metrics. Skills and Requirements: Functional Skills: Market Knowledge: Deep understanding of the utilities industry, including challenges, regulations, and emerging technologies. Technical Skills: Familiarity with low-code/no-code platforms (e.g., Mendix, OutSystems, Microsoft PowerApps) and integration with existing systems. Analytical Skills: Strong ability to interpret data, drive decision-making, and assess product performance. Communication: Excellent verbal and written communication skills for interacting with both technical and non-technical stakeholders. Agility: Experience with Agile methodologies, focusing on iterative development and delivery. Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot issues and improve applications. Detail-Oriented: Ability to manage multiple projects while maintaining attention to detail in documentation and application functionality. Technical/Functional Competencies: Product Strategy: Define and execute the product vision and strategy for applications that meet customer needs in the utilities sector. Stakeholder Collaboration: Work with stakeholders to gather requirements and prioritize features. Platform Management: Evaluate and select platforms and technologies that meet business goals and ensure scalability and security. User Experience: Gather feedback, conduct usability tests, and iterate on features to improve overall user satisfaction. Roadmap Development: Create and manage a product roadmap to meet business objectives. Market Analysis: Conduct competitive analysis to understand trends and customer needs. Performance Monitoring: Analyze KPIs to measure product success and adoption. Desired Skills: Product Development: Assist with design, development, and deployment of applications to meet business needs. Cross-Functional Collaboration: Ensure smooth integration and functionality by collaborating with developers, designers, and stakeholders. Process Improvement: Identify opportunities to improve processes related to product development and management. User Engagement: Work closely with stakeholders to ensure the product meets user needs and expectations. Prototyping: Develop prototypes and MVPs (Minimum Viable Products) for early-stage testing and user feedback. Network with Industry Peers: Maintain a network of peers within the utilities sector to stay updated on trends and best practices. Be part of an innovative company focused on providing impactful solutions in the utilities sector. Work with cutting-edge technology to develop user-friendly applications. Career growth and opportunities for advancement in a dynamic work environment. Competitive compensation package. If you're passionate about leading innovative product development in the utilities sector, we want to hear from you! Apply now and help shape the future of application management. Qualification : Bachelor's or Master's degree in Computer Science, Information Technology, or a related field

Job Title: IMPO UAM Authorization Analyst Location: Bengaluru, India Unit: Johnson & Johnson Innovative Medicine Principal Operations (IMPO) Job Type: Full-Time Employment Type: Permanent About Johnson & Johnson: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, profoundly impacting health for humanity. Role Purpose: The IMPO UAM Authorization Analyst role at Johnson & Johnson is responsible for enhancing user access security and compliance within global SAP S/4 systems, while driving key User Access Management (UAM) initiatives. This role supports business adaptation through SAP S/4 HANA implementation, focusing on core SAP Manufacturing, Order to Cash, Procure to Pay, and Finance processes. The position is part of the IMUAM team, ensuring security requirements are designed and implemented compliantly within the Transcend Program, a global initiative for business transformation. Key Responsibilities: Security Workshops & Role Design: Lead security workshops to gather business and compliance requirements for role design, ensuring validation post-build for S/4 HANA Roles and Authorization requirements. UAM Strategy Development: Develop UAM strategies involving composite roles, Fiori tiles, business roles/user personas, and data security/UI masking concepts for S/4HANA. Data Validation & Compliance Documentation: Perform data validation, conduct health checks, and provide compliance documentation to ensure proper security implementation. Role Design & Testing: Design, test, and implement rule sets for SAP S/4HANA role design, ensuring they align with security protocols. User Account Setup & Support: Support role data and user account setup. Provide advice on role design testing and coordinate business UAT activities. Authorization Defects Management: Manage authorization defects and provide support for user cutover and Hypercare activities during and post-implementation. Collaboration & Training: Work closely with the Business Adaptation team to facilitate training, communication, and readiness across regions. Assist in transitioning between project phases and operational support teams. Compliance & Security Audits: Ensure compliance with internal and external standards through regular SAP security assessments and audits. Issue Troubleshooting & Resolution: Troubleshoot and resolve complex SAP security issues to maintain a secure environment. Documentation Management: Develop and maintain comprehensive documentation for SAP security policies, procedures, and configurations. Mentorship & Team Development: Train and mentor junior team members, promoting the implementation of SAP security standard processes. Qualifications: Required: Educational Background: Bachelor s degree in a relevant field (preferably Risk Management, Compliance, Audit). Experience: 6-8 years of experience in UAM within an enterprise risk management framework. Demonstrated expertise in SAP GRC Access Control and Identity Management tools. Hands-on experience with end-to-end SAP S/4HANA implementation, including Fiori. Deep knowledge of SAP authorization concepts, Segregation of Duties (SoD) mitigation, and remediation strategies. Proficiency in risk matrix/rule set maintenance, data analysis, conversion, and migration. Tools & Platforms: Experience with teamwork platforms (e.g., Confluence, Jira, MS Teams). Project Management: Strong project management and collaboration skills with experience in remote and virtual environments. Language Skills: Fluent in English with outstanding oral and written communication skills. Additional Experience: Experience in the pharmaceutical domain is a plus. Preferred: Industry Experience: Experience in Life Sciences, Pharmaceuticals, or similar industries. Leadership & Innovation: Demonstrated leadership skills with the ability to embrace innovation and promote a culture of continuous improvement. Project Management: Previous experience in a PMO role managing large-scale SAP implementation projects. Cross-Cultural Team Collaboration: Ability to work effectively with team members from different cultural and technical backgrounds. Other Requirements: Hybrid Work: Ability to work on-site a minimum of three days per week, with up to two remote workdays based on the flexible work policy. Travel: May require up to 10% domestic and/or international travel. Diversity & Inclusion: Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, and we encourage applicants from all backgrounds to apply. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status. Qualification : Bachelors degree in a relevant field, with a preference for studies in Risk Management, Compliance, and Audit.

Job Title: SAP HANA DBA/Developer Experience: 4+ years (including 2+ years specifically on SAP HANA Cloud/On-Prem) Why Ness At Ness, we recognize that our people are our greatest asset. Our success as one of the world s leading technology companies is driven by our employees professionalism, innovation, teamwork, and dedication to excellence. As part of the Ness team, you will have the opportunity to work on cutting-edge products and platforms for some of the most innovative software companies globally. Ness offers exciting and challenging projects across diverse industries and a collaborative work environment with forward-thinking professionals. Our core values rigor, innovation, and partnership guide our day-to-day operations and customer interactions. Skill Set & Key Requirements 4+ years of overall experience, with at least 2 years focused on SAP HANA (Cloud/On-Prem) as a DBA or Developer. Expert knowledge of HANA database architecture, including SDI/SDA (Smart Data Integration/Smart Data Access). Strong experience in scripting languages, data modeling, and automation tools. Proven expertise in SQL performance optimization and database tuning. Hands-on experience in User & Role management for HANA (or other SAP products). Experience working in multi-layer environments and strong understanding of transport mechanisms (Code lifecycle management). Flexibility and willingness to work across multiple technologies and platforms. Preferred (Good to Have) Experience with ETL tools/technologies and ETL administration. Basic understanding of SAP BTP (Business Technology Platform). Strong analytical and debugging skills for complex issues. Ability to document processes clearly and effectively. Proactive approach with a mindset to own topics and share knowledge within the team.