User Research Jobs in Kolkata

Sales Operations Manager Location: Kolkata Employment Type: Full Time Position Overview: We are looking for a strategic and detail-oriented Sales Operations Manager to lead the optimization of our sales processes and drive operational efficiency. In this role, you will be instrumental in managing the sales pipeline, improving forecasting accuracy, and generating performance insights that influence strategic decisions. If you're passionate about sales analytics, CRM systems, and cross-functional collaboration, this is an excellent opportunity to make a high-impact contribution. Key Responsibilities: Sales Pipeline Management Oversee and maintain an accurate and up-to-date sales pipeline. Identify and eliminate process bottlenecks, ensuring a smooth sales cycle. Forecasting & Reporting Develop reliable sales forecasts and present performance metrics to senior leadership. Create and distribute regular sales dashboards and reports, highlighting KPIs, trends, and improvement areas. CRM & Sales Tools Optimization Implement, manage, and continuously improve CRM platforms (e.g., Salesforce, HubSpot). Ensure user adoption through training and support; align tool usage with company goals. Process Streamlining & Strategy Identify inefficiencies in sales processes and propose improvements. Collaborate with stakeholders to develop best practices for operational consistency. Cross-Functional Collaboration Act as a liaison between Sales, Marketing, Product, and Finance to ensure alignment of business objectives. Support sales leadership with data and insights to improve sales enablement and execution. Performance Analytics Analyze sales trends, win/loss data, and conversion metrics to support continuous improvement. Deliver actionable insights for quota setting, territory planning, and team performance evaluations. Market Analysis (Preferred) Conduct competitive and market analysis to inform strategic sales decisions. Identify market opportunities and support go-to-market planning. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field. 3 5 years of experience in sales operations, sales enablement, or sales analytics. Strong expertise with CRM platforms (Salesforce, HubSpot, Zoho, etc.) and BI/reporting tools. Excellent analytical, problem-solving, and communication skills. Proven ability to work collaboratively across departments and lead process improvements. Strong time management and organizational skills in a fast-paced environment. Preferred: Experience conducting market research and contributing to strategic planning. Exposure to B2B SaaS, IT, or consulting environments. Be a key contributor to strategic sales transformation. Work closely with a cross-functional leadership team. Opportunity to shape scalable processes in a growth-oriented company. Qualification : Bachelors degree in Business Administration, Marketing, or a related field.

Position Title: Web Designer Location: Kolkata, India Category: Creative Design Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years Job Description We are looking for a Senior or Intermediate Web Designer to join our creative team in Kolkata. The ideal candidate is experienced in Adobe Creative Cloud tools, scripting languages, and has a strong understanding of the latest UI design trends and web standards. Roles & Responsibilities Communicate professionally in English across teams and clients. Follow web standards and usability guidelines in design and development. Meet deadlines while managing multiple projects simultaneously. Adapt quickly to new technologies, design techniques, and project requirements. Create website mockups and translate marketing/informational content into functional websites and web apps. Skills Required HTML, CSS3, Bootstrap, jQuery, Basic JavaScript. WordPress (experience with theme builders like Elementor, Divi preferred). Adobe XD, Photoshop, Figma, Illustrator. Familiarity with CSS preprocessors (SCSS or LESS) preferred. Knowledge of Invision or Sketch is a plus. Requirements Bachelor s degree or higher (preferably in Computer Science, Graphic Design, or Web Development). Minimum 3 years experience in website mockup designing and front-end coding. Proficiency in HTML, CSS3, Bootstrap, jQuery, and basic JavaScript. Strong skills in designing mockups using Adobe XD, Photoshop, Figma, Illustrator. Experience with WordPress theme builders like Elementor or Divi preferred. Experience with CSS preprocessors such as SCSS or LESS preferred. Knowledge of Invision or Sketch is a plus. Strong grasp of latest UI/UX design concepts and web standards. Flexible working arrangements. Competitive compensation. Insurance benefits. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree or higher (preferably in Computer Science, Graphic Design, or Web Development).

UI/UX Designer Job Opening Kolkata | 1+ Year Experience (Full-Time) Position: UI/UX Designer Location: Kolkata, India Experience Level: Mid-Level Experience Required: 1+ Year Minimum Qualification: Bachelor s in Graphic Design, Computer Science, HCI, or equivalent Salary: As per industry standards (Negotiable) Job Type: Full-Time About the Role: We are looking for a talented and detail-oriented UI/UX Designer to join our growing team in Kolkata. The ideal candidate will have experience designing intuitive and engaging user interfaces for digital products and a strong understanding of user-centered design principles. If you have a passion for creating seamless user experiences and are proficient with industry-standard design tools, we want to hear from you! Key Responsibilities: Conduct User Research: Perform interviews, surveys, and usability testing to gather insights into user needs and behavior. Create Visual Designs: Develop wireframes, prototypes, and high-fidelity mockups for mobile and web applications. Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to align design with business goals. Conduct Usability Testing: Analyze user feedback and usage data to continuously refine and improve user interfaces. Maintain Design Consistency: Build and maintain design systems and style guides for consistent branding and UX across platforms. Improve User Experience: Solve design challenges through innovative UI/UX solutions that enhance usability and accessibility. Stay Current: Keep up-to-date with the latest design trends, tools, and best practices to enhance creativity and productivity. Required Skills & Qualifications: Proven experience as a UI/UX Designer with a strong portfolio showcasing design process and deliverables. Proficiency in Figma, Sketch, Adobe Creative Suite, InVision, or similar tools. Solid understanding of user-centered design, interaction design, and responsive design principles. Experience designing for multiple devices and platforms (web, mobile, tablet). Strong problem-solving skills, attention to detail, and a user-first mindset. Excellent communication and collaboration skills. Bachelor s degree in Graphic Design, Computer Science, HCI, or relevant field (or equivalent practical experience). Familiarity with HTML, CSS, JavaScript is a plus. Knowledge of accessibility standards, motion design, or Agile methodologies is a strong advantage. Perks & Benefits: Flexible working hours Opportunities for continuous learning and career development Inclusive and collaborative team culture Exposure to innovative and cross-functional projects Performance-based growth opportunities Be part of a team that values creativity, user empathy, and design excellence. At our company, you ll contribute to meaningful products while growing in a supportive and inspiring environment. Qualification : Bachelors degree in Graphic Design, Computer Science, HCI, or relevant field (or equivalent practical experience).

Job Title: HR Recruiter / Talent Acquisition Specialist Key Responsibilities: Recruitment & Talent Acquisition: Full-cycle recruiting including job postings, sourcing, screening, interviewing, negotiation, and hiring. Develop and execute recruiting strategies to meet the organization s talent needs. Build and maintain a talent pipeline for future hiring needs and improve employee retention. Conduct screening interviews to assess candidate qualifications and cultural fit. Perform background checks, reference checks, and assist in generating offer letters. Sourcing & Candidate Engagement: Sourcing candidates through multiple channels, including social media recruiting, campus recruiting, networking, and employee referrals. Leverage Applicant Tracking Systems (ATS) to streamline recruitment processes and ensure compliance. Candidate engagement through regular follow-ups, cold calling, cold emailing, and personalized communication. Job Descriptions & Postings: Write and create job descriptions that attract high-quality candidates. Post job openings across various job boards and social media platforms. Use recruitment metrics to assess the performance of job postings and candidate engagement. Onboarding & Employee Relations: Facilitate the onboarding process for new hires, ensuring smooth integration into the company culture. Employee relations management, offering support and resolving any concerns or issues. Ensure compliance with HR policies, HRIS, and HR compliance standards. Diversity & Inclusion: Foster a diverse and inclusive hiring process. Implement strategies to attract diverse talent, ensuring equal opportunities for all candidates. Staffing Solutions & Workforce Planning: Provide staffing solutions and support with workforce planning to meet organizational goals. Conduct job market research to understand industry trends and competitor hiring strategies. Employer Branding & Networking: Enhance the company s employer branding to attract top talent. Build and maintain employer partnerships and leverage industry connections for recruitment efforts. Talent Pool Management: Manage an active talent pool and ensure continuous communication with potential candidates. Promote long-term relationships with candidates for future opportunities. Employee Benefits & Retention: Collaborate with HR to communicate employee benefits and enhance employee retention through engagement strategies. Conduct exit interviews and provide feedback to improve the hiring process. Key Skills: Recruitment Expertise: Full-cycle recruiting, talent acquisition, candidate screening, and interviewing. Sourcing Techniques: Social media recruiting, resume review, cold calling, and networking. Compliance & Systems: Proficiency in Applicant Tracking Systems (ATS), HRIS, HR compliance, and background checks. Candidate Engagement: Building strong relationships, candidate engagement, and delivering a positive experience throughout the hiring process. Negotiation & Offer Management: Expertise in negotiating offers, preparing offer letters, and ensuring smooth onboarding. Employer Branding & Diversity: Strong understanding of employer branding, diversity & inclusion, and creating an inclusive hiring environment. Metrics & Reporting: Knowledge of recruitment metrics, candidate analytics, and tracking hiring progress. Communication Skills: Excellent interpersonal, communication, and negotiation skills, capable of interacting with candidates, hiring managers, and senior leadership. Qualifications: Bachelor s degree in Human Resources, Business Administration, or related field. Proven experience in recruitment, talent acquisition, or HR roles (typically 3-5 years). Familiarity with social media recruiting, resume screening, interviewing, and hiring best practices. Strong understanding of employee relations, onboarding processes, and compliance requirements. Proficient in the use of Applicant Tracking Systems (ATS), HRIS, and other recruitment tools.

Job Description: Senior Tech. Content Writer Company Description Magicminds is a global technology company that specialises in custom software solutions and digital marketing services. With a team of dedicated developers and marketers, we help businesses transform their vision into tangible success. Our expertise extends to mobile and web apps, digital marketing, and emerging technologies like AI and Blockchain. As a trusted ally for startups and global enterprises, we empower our clients with cutting-edge digital solutions. Roles and Responsibilities: Create, edit, and manage high-quality technical content for diverse platforms (blogs, websites, whitepapers, manuals, etc.). Collaborate with subject matter experts to gather and validate information. Develop and maintain content style guides and standards. Ensure technical accuracy and clarity in all content. Conduct thorough research to stay updated with industry trends and technologies. Optimise content for SEO and user engagement. Mentor and guide junior writers to improve their skills and output. Skills & Experience Required: Bachelor s degree in Computer Science, Engineering, English, or related field. 5+ years of experience in technical writing or related field. Excellent written and verbal communication skills. Excellent research skills to gather information and stay up-to-date with industry trends. Strong understanding of technical concepts and the ability to explain them clearly. Familiarity with content management systems and keyword research tools. Proficiency with content management systems (CMS) and documentation tools. Experience with SEO best practices. Attention to detail and ability to work independently. Strong organisational and multitasking abilities. Experience: 5+ years (Only IT Industry) Location: Kolkata (Onsite/Remote) Qualification : Bachelors degree in Computer Science, Engineering, English, or related field.

Job Title: UI/UX Designer Location: Kolkata Job Description: We re looking for a UI/UX designer to join our team in Kolkata! The ideal candidate should have a Bachelor s or higher degree in a related field, experience with front-end development, and proficiency with design software. Roles & Responsibilities: Strong communication skills, including fluent English. Knowledge of web standards and usability guidelines. Strong design skills and experience. Ability to craft unique and creative solutions within a rapid development environment. Ability to understand heavily technical applications. Ability to work on international projects. Ability to manage multiple projects while meeting deadlines and maintaining high-quality results. Ability to adapt quickly to new technologies, techniques, and project requirements. Ability to troubleshoot and resolve issues as they arise. Self-motivated and energetic team player with a strong work ethic and cooperative attitude. Requirements: Bachelor's Degree or higher in Web Development, Computer Science, Graphic Design, or a related field. Expertise with design programs such as Adobe Flash, Adobe Fireworks, Adobe Illustrator, Photoshop, Dreamweaver, InDesign, and Corel Draw. Experience incorporating client marketing/informational content into functional websites, including highly professional layouts, banners, brochures, flyers, flash animations, and logos. Experience with HTML, XHTML, HTML5, CSS, jQuery, JavaScript, and responsible coding practices. Experience with front-end CSS frameworks in a production environment. Experience with HTML or GUI design software. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree or higher in Web Development, Computer Science, Graphic Design, or a related field.

Position Title: IT Product Manager Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Job Description We are looking for an experienced IT Product Manager with a minimum of 5 years in technical project management or related fields. The ideal candidate will have strong leadership skills, a strategic mindset, and a Bachelor s degree. This role involves managing products through their entire lifecycle while driving collaboration across teams and stakeholders. Roles & Responsibilities Define product strategy and roadmap aligned with company goals. Manage the product lifecycle from concept through End-of-Life (EOL). Gather and prioritize requirements from stakeholders across multiple product releases. Develop marketing plans, budget proposals, and ensure delivery against plans. Write compelling business cases for internal approvals and investments. Prepare product and market requirement documents. Build and maintain partnerships with internal teams and external clients. Conduct product demonstrations and foster relationships with B2B customers. Lead virtual product teams to meet project and business objectives. Conduct market research and set competitive product pricing. Implement Agile and Scrum methodologies; experience with CSM and/or PMP certifications preferred. Monitor and improve product performance continuously. Manage trials, Minimum Viable Products (MVPs), and product launches. Lead competitor analysis and market research efforts. Develop and deliver training materials for technical support teams. Collect and analyze feedback from customers and sales teams to enhance product offerings. Generate regular revenue and performance reports. Demonstrate exceptional problem-solving and troubleshooting skills. Exhibit strong time management, cooperation, and team motivation. Requirements Bachelor s degree in any discipline. Proven experience leading and implementing Agile development processes. Strong problem-solving and decision-making abilities. Expertise in web and web application development concepts. Familiarity with Scrum methodology and Agile best practices. Excellent leadership and meeting facilitation skills. Ability to support and mentor team members effectively. Flexible working arrangements. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring programs. Frequent team celebrations and social events. Home office allowance. Paid leave and retirement benefits. Partial funding for continued education and courses. Team building activities. Qualification : Bachelors degree in any discipline.

Job Description: SEO Professional We are in search of an experienced SEO professional who can efficiently drive commercial success by undertaking the task of optimizing our social assets for search engines. The major responsibility would remain to drive more traffic and increase relevant audience reach. Substantial experience in the B2B, B2C, SAAS industry is a must-have for this profile. Key Responsibilities: Responsible for growth in organic traffic & lead generation by designing & implementing strategies for SEO & digital marketing growth. Develop and implement comprehensive SEO strategies that align with client goals and drive organic traffic growth. Act as the primary point of contact for key clients, providing strategic insights and recommendations to enhance their SEO performance. Oversee the monitoring, analysis, and reporting of SEO performance metrics, ensuring continuous improvement and optimization. Stay abreast of the latest SEO trends, algorithm updates, and best practices to ensure our strategies remain cutting-edge. Ensure all SEO deliverables meet the highest quality standards and adhere to industry best practices. Work closely with other departments, including Content, PPC, social media, and Web Development, to ensure cohesive and integrated marketing strategies. Deliver new keyword clusters, keywords, and topic clusters for new content generation and old content revamp. Analyze the performance of SEO campaigns, and assess against goals (ROI & KPI). Collaborate with internal teams to create landing pages and optimize the user experience. Work closely with the content team to ensure the generation of SEO-friendly content. Manage all types of search engine tools like XML sitemaps, webmaster tools for analytics, and diagnostics reporting. Experience with or willingness to learn additional marketing channels such as PPC, email marketing, affiliate, etc is a plus as we are expanding our marketing channels. Requirements: Excellent communication skills (both written and verbal). Should be from IT service based industry. Proven working experience in SEO. Strong technical SEO knowledge based on Search Console & other industry tools. Sound knowledge of concepts like crawl budget, cannibalization, content pruning, etc. Sound knowledge of SEO best practices and the latest trends. Solid knowledge of website analytics tools (e.g., Google Analytics). Strong analytical skills and data-driven thinking. Experience in doing SEO for SaaS/large publications is a plus. Experience: 7+ years

Position Summary: You are the right candidate for us if you are a deadline-oriented, team player who is a self-starter exhibiting strong follow-up and multi-tasking skills to support content and technical operations efforts for teams in both the US and India. You have a strong desire to be part of a best-in-breed distribution company with a penchant for film and tech. You have a natural eye for quality and be able to spot problems at a glance, both at the qualitative and technical level. Your work will support the successful distribution of content across FAST OTT distribution platforms. Responsibilities/Duties: Perform QC evaluation on digital deliverables for technical acceptability against spec guides. Encode/Transcode assets based on distribution platform requirements. Manage the export and vetting of licensor-supplied metadata. Manage incoming libraries of content by categorizing and backing up files to AWS cloud storage. Technical lead and owner of content-partnership accounts as needed. Vet QC reports in our proprietary digital supply chain software and ensure assets complete in the ingest log. Fix titles that error on distribution platforms and ensure fixed files are ingested into proprietary software for re-delivery Administrative duties including but not limited to, coordinating bi-weekly technical calls, generating weekly reports, logging QC evaluation in project management software. Specific Knowledge Abilities and Skills: 1-3 years prior experience in quality control, transcoding, packaging, and delivery of digital assets or performing similar duties preferred. Experience or a basic familiarity with programs such as Final Cut Pro, QuickTime 7 Pro, Switch Plus, and MacCaption preferred. Experience or a basic familiarity with Adobe CC Suite (Photoshop, After Effects, Media Encoder, Premiere, Illustrator) preferred. Video Editing experience and ability to troubleshoot quality control issues, software, and player anomalies. Ability to autonomously make frequent "subjective" decisions to determine the "severity rating" for quality defects, determining which defects are acceptable or rejectable. Experience or a basic familiarity with Aspera and FTP/SFTP delivery systems preferred. Familiarity with Microsoft Office Suite. General knowledge of SMPTE Standards for digital distribution. Familiarity with Amazon Web Services (AWS). Experience with Monday.com or similar project management software. General knowledge of SMPTE Standards for digital distribution. Degree in related field (Film/Media/Communications) preferred but not required. Excellent organizational and prioritizations skills. Ability to work under pressure and manage multiple deadlines. Ability to effectively communicate internally as well as with external partners. Excellent verbal, written, and research skills. Qualification : Degree in related field (Film/Media/Communications) preferred but not required.

Job Title: Content Writer Location: Kolkata Job Description: We have vacancies for Content Writer jobs in Kolkata! The ideal candidate should have a solid understanding of web technology, 2-3 years of writing experience in the technology domain, and a degree related to Computer Science or English. Roles & Responsibilities: Comfortable with researching new technologies and practices to create content related to them. Strong communication skills, fluent in English. Ability to work on multiple projects while meeting deadlines without compromising quality. Energetic, self-motivated attitude with a good work ethic. Able to be a team player with a cooperative attitude. Efficient with word processing and an adept typist. Requirements: Bachelor s Degree in a field related to Computer Science/Information Technology. Some knowledge of coding, web development, or other technologies is a plus. Excellent English writing skills. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelors Degree in a field related to Computer Science/Information Technology.

Job Title: Product Manager Location: Kolkata Job Description: We have a Product Manager vacancy to fill! The ideal candidate would have at least 5 years of experience in technical project management-related fields and possess a Bachelor s Degree. Roles & Responsibilities: Excellent communication skills. Define our product strategy and roadmap. Manage a product throughout its lifecycle from concept to EOL. Manage all requirements from stakeholders across product releases. Propose marketing plans and budgets for products and deliver against these plans. Write a business case for product approval and investments. Create detailed product and market requirement documentation. Establish partnerships with internal and external stakeholders. Perform product demonstrations for customers and develop relationships with our B2B clients. Lead our virtual product team to meet objectives. Research and determine appropriate product pricing. Experience with Agile and Scrum methodologies, CSM and/or PMP certifications preferred. Monitor, report, and improve upon product performance. Run trials and MVPs, and develop launch plans. Commission market competitor research. Develop and provide training for technical product support. Collect and act upon feedback from customers and the sales team. Deliver regular revenue reports. Exceptional troubleshooting and problem-solving abilities. Self-motivated and energetic team player with a good work ethic, cooperative attitude, and time management skills. Requirements: Bachelor s Degree in a relevant field. Experience leading and implementing an agile development process. Strong problem-solving skills. Web and web application development expertise. Familiarity with Scrum methodology. Ability to lead meetings and ensure best practices are followed. Ability to support team members in their tasks. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's degree.

Business Analyst Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are looking for a skilled Business Analyst with 3+ years of experience to join our team in Kolkata. In this role, you will be responsible for requirements management, communication, and analysis to ensure that business needs are clearly defined and translated into functional specifications. You will work closely with stakeholders, development teams, and business leaders to ensure that solutions align with business goals and objectives. Responsibilities Requirements management, communication, and analysis: Gather, analyze, and document business requirements. Eliciting requirements: Engage with stakeholders to identify, understand, and document their needs. Translating and simplifying requirements: Convert complex business requirements into clear, concise, and actionable specifications. Assisting with the business case: Support in preparing business cases by gathering relevant data and helping in evaluating potential solutions. Planning and monitoring: Assist in planning and tracking project timelines, deliverables, and milestones. Create and update use cases, wireframes, and SRS (Software Requirement Specification) documentation. Assist in proposal writing and presenting clear project scopes to clients and stakeholders. Minimum Qualifications BE/BTech or equivalent degree. Proven experience in requirement gathering, proposal writing, and preparing SRS documents. Strong knowledge of creating use cases and wireframes for business solutions. Good communication skills with the ability to interact with stakeholders at all levels. Preferred Qualifications Familiarity with Agile methodologies and experience working in Agile environments. Experience with business analysis tools and modeling techniques (UML, BPMN, etc.). Strong problem-solving and analytical thinking skills. Competitive salary and benefits package. Opportunities for career growth and development. A collaborative and innovative work environment. Exposure to diverse projects and industries. Qualification : BE/BTech or equivalent degree.

Job Title: PPC Expert Location: Kolkata Job Type: Full-time Experience: 3+ years Salary: Up to INR 50,000 Notice Period: 1-2 weeks / 30 days / Immediate About Us: We are a fast-growing IT service outsourcing company specializing in web and mobile app development. Serving clients primarily in the USA and Canada, we deliver high-quality, cost-effective IT solutions. We re looking for an experienced Google AdWords Expert to lead our PPC campaigns and maximize our digital marketing impact. Key Responsibilities: Plan, create, and manage Google AdWords campaigns to drive targeted traffic and maximize ROI Conduct in-depth keyword research and continuously optimize campaigns for performance improvement Write compelling ad copy and execute A/B testing to boost click-through and conversion rates Monitor, analyze, and report on campaign metrics like CTR, CPC, conversions, and ROI Stay abreast of industry trends and competitor strategies to maintain a competitive edge Manage campaign budgets efficiently to ensure optimal spend Collaborate closely with sales and marketing teams to align PPC strategies with business goals Requirements: Proven track record managing Google AdWords campaigns, ideally in IT outsourcing or related sectors Strong understanding of SEO, SEM, and PPC principles Proficiency with Google Analytics and other web analytics tools Excellent analytical skills to interpret data and generate actionable insights Strong communication and ad copywriting skills Ability to juggle multiple campaigns and projects simultaneously Up-to-date with the latest PPC trends and best practices Preferred Qualifications: Experience managing large PPC budgets with high ROI in competitive markets (USA, Canada) Familiarity with other digital advertising platforms such as Bing Ads, Facebook Ads Google AdWords and Analytics certifications What We Offer: Competitive salary with performance-based bonuses Flexible working hours and remote work options Professional growth and development opportunities A collaborative and supportive team environment Salary : 50,000+

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Business Development Manager Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking an experienced and dynamic Business Development Manager to drive growth and lead strategic initiatives in our Kolkata office. The ideal candidate will have a proven track record in sales, marketing, and client relationship management, with a focus on identifying new business opportunities, nurturing client relationships, and expanding the company s market presence. Key Responsibilities: Identify and engage with potential clients to establish rapport and arrange meetings. Plan and execute new marketing strategies and initiatives to attract prospective clients. Conduct market research to identify new business opportunities, trends, and partnerships. Strengthen relationships with existing clients while working to increase customer value. Explore and develop new markets to expand the company s reach and sales pipeline. Prepare and deliver business proposals, quotes, and presentations tailored to client needs. Define and track development goals for the business development team, ensuring targets are met. Mentor and train team members, helping them enhance their sales and client management skills. Required Skills: Proven experience in sales, marketing, or a related field. Excellent communication and interpersonal skills. Strong IT fluency and comfort working with digital tools and CRM platforms. Ability to manage complex projects, prioritize effectively, and handle multiple tasks. Self-motivated, proactive, and comfortable working in fast-paced and evolving environments. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Eligibility Criteria: Experience: Minimum 6 years as a Business Development Manager or in a similar leadership role. Education: Post-Graduation in Marketing, Business Administration, or a related technical field. Graduation in Marketing, Business, or any relevant discipline. Qualification : Post-Graduation in Marketing, Business Administration, or a related technical field.

Job Title: Business Analyst Job Opening Work From Office in Kolkata | Join Somnetics | Immediate Hiring About Somnetics: Somnetics is seeking a skilled Business Analyst to join our Kolkata office. If you have a strong background in business analysis within the tech domain and excel at turning data into actionable insights, we want to hear from you! Position: Business Analyst Location: Kolkata (Work From Office) Joining Date: Immediate or within 30 days Key Requirements: Master s or Bachelor s degree in Business Administration or related field Minimum 3 years of experience as a Business Analyst, preferably in technology or software industry Proficient in Microsoft Excel, Google Workspace, and BI tools such as Tableau Experience using Jira, Confluence, and other project collaboration software Strong analytical thinking, problem-solving, and organizational skills Excellent verbal and written communication abilities Ability to manage multiple priorities in a fast-paced environment Familiarity with communication technologies/software is an added advantage Key Responsibilities: Gather, analyze, and document detailed business requirements Drive process improvements and ensure effective strategy execution Conduct market research and competitor analysis to inform decision-making Prepare clear, data-driven reports, dashboards, and presentations Collaborate with cross-functional teams to solve problems and share business insights Assist in developing policies, standards, and frameworks for business operations Apply now to become a vital part of Somnetics growth as a Business Analyst in Kolkata! Qualification : Masters or Bachelors degree in Business Administration or related field

Senior AI/ML Developer | 5+ Years Experience | Full-Time | Kolkata About RedoQ RedoQ is a leading IT company specializing in innovation through Artificial Intelligence and Machine Learning. We are expanding our team and looking for an experienced Senior AI/ML Developer to lead AI-driven projects that enhance our products and accelerate business growth. Role Overview As a Senior AI/ML Developer at RedoQ, you will design, develop, and deploy advanced machine learning models and AI algorithms. You will work with large datasets, optimize model performance, and collaborate with cross-functional teams to integrate AI solutions across our platforms. Key Responsibilities Develop, train, and deploy machine learning models and AI algorithms to solve complex business problems. Collect, preprocess, and analyze large-scale datasets for model training. Optimize and fine-tune AI models for accuracy, scalability, and efficiency. Collaborate closely with data scientists, software engineers, and stakeholders to implement AI/ML solutions. Stay updated on the latest AI/ML research and technologies to continuously improve models and processes. Design and implement robust testing and validation strategies for AI models. Maintain clear documentation of models, workflows, and best practices. Required Skills & Qualifications 5+ years of professional experience in AI/ML development. Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or related fields. Expertise in AI/ML frameworks such as TensorFlow, PyTorch, and scikit-learn. Proficient in programming languages like Python or R. Strong skills in data processing and analysis tools such as Pandas and NumPy. Experience with cloud AI/ML platforms like AWS SageMaker, Google AI Platform, or Azure ML. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects independently and collaboratively. Preferred Qualifications Experience with advanced ML algorithms including deep learning, reinforcement learning, etc. Familiarity with Big Data technologies such as Hadoop, Spark, or Kafka. Knowledge of CI/CD pipelines tailored for AI/ML model deployment. Experience working in Agile environments. Research publications or contributions to AI/ML journals or conferences. Be part of a cutting-edge AI/ML team driving innovation. Work on challenging and impactful projects with a talented and collaborative team. Grow your skills with ongoing learning and development opportunities. Enjoy a dynamic work environment focused on technology and innovation. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or related fields.

Position Summary: We are looking for a creative Artist & Graphic Designer / Web Designer to join our dynamic team. The ideal candidate will be responsible for creating original, visually appealing designs for web and mobile applications. This position requires a strong blend of technical expertise and creative flair to deliver outstanding user interfaces and engaging visual experiences. Key Responsibilities: Web & Mobile App Design: Design and create innovative and visually appealing layouts for both web and mobile applications. Work closely with development teams to ensure designs are feasible and optimized for both platforms. Conceptualizing & Designing: Generate creative concepts for various projects, from initial brainstorming to final execution. Create wireframes, mockups, and prototypes to showcase design ideas and user flows. UI/UX Design: Focus on user-centric design, ensuring a seamless and engaging experience for end-users. Design intuitive interfaces that enhance the usability and functionality of applications. Collaboration: Collaborate effectively with cross-functional teams, including developers, product managers, and other designers, to bring ideas to life. Ensure alignment with project goals, timelines, and brand consistency. Innovative Problem-Solving: Think creatively to solve design challenges and continuously improve the user experience. Stay updated with the latest design trends, tools, and technologies to ensure the highest standard of design practices. Desired Candidate Profile: Technical Skills: Proficient in design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD), Sketch, Figma, or other equivalent tools. Strong understanding of web and mobile application design principles, including responsive design. Experience with HTML/CSS and basic knowledge of front-end web development is a plus. Soft Skills: Team Player: Collaborative and able to work well in a team environment. Delivery-Oriented: Focused on delivering high-quality designs on time and within scope. Creative & Innovative: Strong ability to think outside the box and come up with original and engaging design solutions. Adaptability: Able to adjust to challenges and changing project requirements. Problem Solver: Creative thinker with a solution-oriented mindset. Qualifications: Educational Requirements: Degree or diploma in Graphic Design, Web Design, or a related field. Experience: Proven experience in graphic design or web design with a portfolio showcasing creative design work for web and mobile applications. Experience with UI/UX design principles is a strong advantage. Why Join Us? Opportunity to work in a creative, fast-paced environment. Be part of a collaborative team that values innovation and teamwork. Access to continuous learning and professional growth.

Senior Manager / Manager Wealth Manager (Retail) Location: Kolkata Experience: 5 8 Years Functional Area: Wealth Management, HNI Handling, Corporate Client Handling Educational Qualification: Graduate / Postgraduate (Any discipline) Key Responsibilities Portfolio Analysis: Conduct comprehensive reviews of clients insurance portfolios to ensure optimal coverage and alignment with financial goals. Risk Inspection: Undertake detailed risk inspections and implement strategies to maximize insurance protection. Customized Policy Design: Develop tailored insurance policies based on assessments of needs, risk profiles, and current portfolios. Loss Mitigation: Recommend and implement proactive measures for loss minimization and risk mitigation. Negotiation & Procurement: Secure competitive rates and terms with insurers to provide the best possible solutions for clients. End-to-End Management: Provide seamless management of insurance portfolios, ensuring continuous optimization and service excellence. Client Advisory: Build strong relationships with High Net-Worth Individuals (HNI) and corporate clients, offering personalized advisory support. Qualification : Graduate / Postgraduate (Any discipline)

Role: QA Analyst Experience: 3 7 Years Location: Kolkata Industry Type: Software Product Department: Engineering Software & QA Role Category: Quality Assurance & Testing Education: UG: B.Tech/B.E., B.Sc, or BCA in any specialization About the Role We are looking for a passionate and detail-oriented QA Analyst to join our Quality Assurance team. In this role, you will play a key part in ensuring the reliability and performance of our childcare management software through a combination of manual and automated testing. This is an exciting opportunity to work in a fast-paced environment, sharpen your technical skills, and contribute to the delivery of high-quality software solutions. Key Responsibilities Perform various types of testing including Functional, Regression, Acceptance, Smoke, and Exploratory testing Design and execute automated tests using Selenium/WebDriver Understand and work with relational databases; write and execute SQL queries Collaborate closely with developers, product managers, and other QA team members in an Agile development environment Ensure timely identification, documentation, and tracking of software defects Participate in continuous improvement of testing processes and contribute to QA best practices Perform manual testing where automation is not feasible (Bonus): Experience testing mobile applications (Android/iOS) is a strong advantage Required Skills & Qualifications 3 7 years of experience in software quality assurance Strong experience in automation testing with Selenium Good understanding of Agile methodologies Proficient in SQL with the ability to write and analyze queries Solid understanding of software development life cycle (SDLC) and testing methodologies Strong problem-solving skills and attention to detail Excellent written and verbal communication skills Ability to work independently and collaboratively in a team setting Knowledge of Java for automation scripting is desirable Opportunity to work on meaningful products with real-world impact A collaborative, innovation-driven work culture Exposure to the full product lifecycle Competitive compensation and growth opportunities If you're passionate about quality, automation, and continuous improvement and you're excited to be part of a dynamic and growing team we d love to hear from you! Qualification : B.Tech/B.E., B.Sc, or BCA in any specialization