User Retention Jobs in Surat

Business Analyst B2G Location: Surat Employment Type: Full-time Openings: 1 Experience: 1+ Year Responsibilities Engage with government portals to understand their needs, objectives, and constraints. Contact government authorities to gather requirements. Create detailed technical documentation, including business cases and process flows. Act as a liaison between government agencies and internal technical teams. Collaborate with project managers, developers, and QA teams to ensure successful project delivery. Support project planning, including timelines, budgets, and resource allocation. Participate in user acceptance testing (UAT) and ensure deliverables meet stakeholder expectations. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. Certifications like CBAP, CCBA, or PMP are a plus. 1+ year as a Business Analyst, preferably in the IT domain. Experience working with government clients or projects is highly desirable. Strong analytical and problem-solving skills. Proficiency in tools like MS Office, project management software. Excellent communication and interpersonal skills. Shift Timings Morning Shift Qualification : Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.

Business Analyst Location: Surat Job Type: Full-time Openings: 1 Experience: 1 to 3 Years Responsibilities Process Evaluation & Improvement: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Process Optimization: Lead ongoing reviews of business processes and develop strategies for optimization. Stay Up-to-Date: Stay informed about the latest IT advancements and processes to automate and modernize systems. Meetings & Presentations: Conduct meetings and presentations to share ideas and findings with stakeholders. Requirements Analysis: Perform thorough requirements analysis to understand business needs and document the findings. Communication: Document and communicate the results of your analysis effectively to cross-functional teams and management. Stakeholder Collaboration: Gather critical information from stakeholders and produce useful reports. Client & Team Collaboration: Work closely with clients, technicians, and managerial staff to ensure project success. Leadership & Guidance: Provide leadership, training, coaching, and guidance to junior staff. Resource Allocation: Allocate resources effectively while maintaining cost efficiency. Solution Alignment: Ensure that proposed solutions meet business needs and requirements. User Acceptance Testing: Perform user acceptance testing to ensure solutions meet the business requirements. Project Management: Manage projects by developing project plans and monitoring performance to ensure timely completion. Process Updates: Continuously update, implement, and maintain procedures. Prioritization: Prioritize initiatives based on business needs and requirements. Liaison Role: Serve as a liaison between stakeholders and users, ensuring clear communication. Competing Resources & Priorities: Manage competing resources and priorities to ensure timely project delivery. Monitoring Deliverables: Monitor deliverables and ensure their completion in line with project timelines. Qualifications Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills and understanding of business processes. Excellent documentation skills, with a focus on clarity and detail. Experience creating detailed reports and delivering presentations. Proficiency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments and ensuring project success. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. Shift Timings Morning Shift

Sales And Marketing Experience: 1 to 2 Years Position: 2 Education: BE / Post Graduation (MBA or Equivalent) Responsibilities : Responsible from attending inquiries to closing sales. Work with the business development team to plan the strategies to increase the Sales. Should be able to research current market identifies new clients and business opportunities. Gets the sale using various customer sales methods. Evaluate client s skills and needs and build productive long-lasting relationships. Context based demonstration of the existing projects to the potential Client. Ability to learn and Use the CRM to capture all the activities of Sales. Collaborate with the current Partners and drive to identify new Partners. Should possess a good, pleasant personality with good communication and convincing skills. Customer Driven and understand the value of a Customer. Should be familiar with digital Marketing tools (added advantage). Qualification : BE / Post Graduation (MBA or Equivalent)

SEO Analyst We are looking for experienced SEO Analysts with a proven track record of securing top positions in multiple SEO projects. You should have a deep understanding of all things SEO and Digital Marketing, combined with excellent communication skills. Your responsibilities will include: Responsibilities: Devising strategies to enhance and monitor site performance, including proficiency in handling back-end SEO elements like sitemap.xml, robots.txt, metadata, site speed optimization, and related skills. Compiling and presenting comprehensive SEO performance reports. Analyzing site traffic and making data-driven recommendations. Advising changes to website architecture, content, linking, and other factors to boost SEO rankings for target keywords. Crafting digital media campaigns aligned with business objectives. Establishing a strong online brand presence and amplifying brand awareness. Maintaining a compelling online company voice through social media. Recommending and implementing direct marketing tactics for increased profitability. Managing tools such as AdWords, Google Analytics, Google Webmaster, and Keyword Planner. Communicating with clients for paid blog posting and link exchange opportunities. Creating regular reports. Qualifications and Skills: Optimize SEO for assigned websites, primarily blogs, to enhance organic search results. Execute on-page/off-page and technical SEO strategies that captivate and engage site visitors, defining the target audience. Develop internal systems and protocols ensuring optimized content across all platforms and user experiences. Promote both offsite and onsite activities, building rankings, profiles, and traffic. Conduct tests, gather and analyze data, and identify trends and insights to maximize ROI in organic and paid search campaigns. Demonstrate expertise in keyword research, high-quality backlink building, and content verification.

Job Description We are seeking a dynamic Social Media & Community Lead to join our growing team. The ideal candidate will be responsible for managing and elevating EnactOn s online presence across various social media platforms, ensuring our brand voice is consistent and engaging. This role requires a blend of creativity, technical prowess, and a deep understanding of digital content strategy. Key Responsibilities as a Social Media & Community Lead Content Strategy & Writing: Develop and implement a comprehensive social media strategy that aligns with our business goals. Craft compelling content that resonates with our audience and drives engagement. Video Editing: Create and edit videos for promotional campaigns, product launches, and other brand initiatives. Ensure videos are optimized for different platforms. Brand & Personal Social Media Management: Handle both EnactOn s brand social media accounts as well as the personal handles of key personnel, ensuring a consistent voice and brand image. Humor & Technical Content Creation: Balance technical content with humour to engage a diverse audience and make complex topics accessible and engaging. Forum & Community Management: Engage with users on forums and communities relevant to our industry. Address queries, gather feedback, and foster a positive community spirit. Discord, Telegram & Facebook Group Handling: Manage and moderate our channels, ensuring a safe and positive environment for our community. Share updates, answer queries, and drive engagement. Requirements for a Social Media & Community Lead Candidate Proven experience in social media management and content creation. Proficiency in video editing tools and software. Familiarity with EnactOn s product range. Strong understanding of the latest social media trends and best practices. Ability to analyze metrics and adjust strategies based on data. Soft Skills Communication: Excellent written and verbal communication skills. Creativity: Ability to think outside the box and bring fresh ideas. Adaptability: Comfortable in a fast-paced environment with frequent changes. Team Player: Ability to collaborate effectively with cross-functional teams. Problem Solving: Proactive in addressing challenges and finding solutions. You have a very high chance of grabbing this position: You have a portfolio showcasing your previous work in social media management and content creation. You are passionate about technology and can quickly grasp complex technical concepts. You have prior experience in managing communities on platforms like Discord and Telegram. You have a knack for blending humor with technical content, making it engaging for a wide audience. You are proactive, always looking for ways to elevate the brand s online presence. Join us at EnactOn and be a part of our journey to redefine the digital landscape!

Job Title: Relationship Manager PDM (Domestic Business) Location: Surat Department: Sales & Distribution Industry: Asset Management Company (AMC) Experience Required: 2 to 5 Years Qualification: Graduate / Master's Degree (NISM Certification Mandatory) Role Overview: The Relationship Manager PDM (Domestic Business) will be responsible for driving business growth through the IFA (Independent Financial Advisor) channel. This role involves relationship management, channel development, business planning, and execution of marketing strategies to increase market share and brand presence of the AMC in the assigned territory. Key Responsibilities: Business Development & Channel Growth Develop and implement marketing and distribution plans to expand business through the IFA channel. Strategize and execute initiatives to increase the AMC s market share across assigned geographies. Promote and distribute the full suite of investment products to IFAs, ensuring alignment with client needs. Sales Planning & Execution Design and execute short- and long-term sales plans for consistent lead generation and business conversion. Maintain a strong sales pipeline by regular follow-ups with potential leads across multiple product categories. Drive revenue growth and ensure profitability of the AMC from the IFA segment. Client Engagement & Servicing Build and nurture long-term relationships with IFAs and key partners. Oversee client reporting and ensure timely communication of performance metrics, updates, and product enhancements. Conduct regular meetings, presentations, and performance reviews with partners. Training & Awareness Initiatives Conduct product trainings and development programs for IFAs. Organize and lead Investor Awareness Programs (IAPs) to educate clients and investors on mutual fund investments. Promote a strong brand presence through on-ground engagement and education. Key Skills & Competencies: Mandatory Skills Excellent communication skills verbal and written Strong account management and channel relationship skills Presentation and negotiation skills Goal-oriented with a focus on achieving sales targets Analytical and problem-solving abilities Desirable Skills NISM Certification (Mandatory) Knowledge of mutual fund industry, IFA networks, and financial products Qualifications: Graduate in any discipline (Master s degree preferred) NISM Certified as per regulatory norms Experience: Minimum: 2 Years Maximum: 5 Years Relevant experience in AMC/Mutual Fund sales or financial services distribution preferred Job Summary: The Relationship Manager PDM will play a crucial role in expanding AMC s presence in the IFA channel by building strong advisor networks, delivering tailored investment solutions, and ensuring consistent business conversion. This role is suited for a dynamic, target-driven individual with excellent communication and relationship-building skills in the financial services space. Qualification : Graduate / Master's Degree (NISM Certification Mandatory)

Customer Convenience Executive Location: Surat Job Summary We are looking for a Customer Convenience Executive who will be responsible for the collection of all outstanding payments from clients. Responsibilities and Duties Manage and collect all outstanding payments from clients. Ensure that all customer information is accurate, including phone numbers and addresses. Convert non-service clients into service clients. Maintain a relationship with customers and ensure timely follow-ups. Work efficiently with MS Office and databases. Comfortable working with targets. Excellent communication and interpersonal skills. Strong problem-solving and critical-thinking abilities. Comfortable working both in the office and on the field. Work Experience 0 to 1 year of experience Employment Type Full-time

Sales Executive Location: Surat Job Summary We are looking for a competitive and trustworthy sales executive to help us build up our business activity. Responsibilities and Duties Generate leads. Sell software products of the company. Follow up with customers for closures. Implement new ideas to increase sales. Report to respective leaders on a daily basis. Requirements Male candidates with a presentable personality. Good communication skills. Knowledge of accounts. Must have a bike and a valid driving license. IT knowledge is a must. Work Experience 0 to 3 years Employment Type Full-time

HR Generalist Location: Surat Job Type: Full-time Openings: 1 Experience: 2-4 Years Responsibilities Recruitment & Onboarding: Design and manage recruitment processes, assisting the recruitment team in achieving hiring objectives, and ensuring seamless onboarding experiences for new hires. Process Development: Develop and implement company-wide processes to streamline operations, including setting up OKRs (Objectives and Key Results) and performance monitoring systems. Employee Support: Act as a central point of contact for employees and managers, addressing queries, resolving concerns, and fostering a positive workplace environment. Payroll & Benefits: Oversee benefits enrollment, provide support for payroll processing, and assist with compensation reviews. Performance Management: Drive performance evaluation initiatives, guide goal-setting processes, and support career development and training opportunities. Policy Enforcement: Create, communicate, and enforce HR policies, procedures, and guidelines to ensure consistent application and alignment across the organization. Compliance: Ensure compliance with labor laws, company policies, and regulations (including POSH, anti-discrimination, and other workplace standards). HR Analytics: Manage HR analytics and reporting to provide actionable insights for organizational improvement. Onboarding & Exit: Oversee onboarding and exit processes to ensure smooth transitions and maintain a positive employee experience. Qualifications & Skills Bachelor s degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Generalist or a similar role, with a strong focus on implementing OKR frameworks and performance monitoring systems. In-depth knowledge of HR best practices, employment laws, and compliance regulations. Exceptional communication, interpersonal, and problem-solving abilities. Proficiency in HR software, HRIS systems, and tools such as KEKA, ClickUp, and Microsoft Office Suite. Experience in process creation, implementation, and optimization across an organization. Familiarity with the OKR methodology and its application in driving organizational performance. Shift Timings Morning Shift Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Android Developer Job Type: Full Time, On Premise Experience: 1-5 years Location: WeeTech Solution Private Limited, Rajkot, Gujarat, India Job Description: WeeTech Solution Private Limited is a dynamic and innovative technology company specializing in cutting-edge mobile app development. We are seeking experienced Android Native Developers who are passionate about creating high-quality mobile applications. If you have a proven track record in Android development and a deep understanding of the Android ecosystem, we welcome you to be a part of our team. As an Android Native Developer at WeeTech Solution, you will play a key role in designing and building feature-rich, scalable, and user-friendly Android applications. You will collaborate closely with our talented developers, designers, and stakeholders to bring innovative ideas to life. Responsibilities: Develop robust, efficient, and scalable Android applications using Java or Kotlin. Collaborate with cross-functional teams to define, design, and implement new features based on business requirements. Optimize applications for maximum performance, scalability, and responsiveness. Debug and resolve technical issues, ensuring a seamless user experience. Integrate third-party APIs, SDKs, and libraries as needed. Write clean, modular, and maintainable code, adhering to best practices and coding standards. Conduct thorough testing to ensure the stability and quality of applications. Keep up with the latest trends and advancements in Android development and recommend relevant improvements. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 1 5 years of hands-on experience in Android Native Development. Proficiency in Java and/or Kotlin, with a strong command of the Android SDK. In-depth knowledge of Material Design principles and UI/UX best practices. Experience with RESTful APIs for server communication and data exchange. Strong debugging and problem-solving skills. Familiarity with multi-threading and asynchronous programming. Proficient in version control systems like Git. Excellent communication and teamwork skills. Preferred Skills: Experience with Android Jetpack components such as ViewModel, LiveData, and Room. Knowledge of Dependency Injection frameworks like Dagger or Hilt. Hands-on experience with Firebase (e.g., Analytics, Cloud Messaging, Realtime Database). Exposure to performance profiling tools and techniques for Android apps. Experience in deploying apps to the Google Play Store. Familiarity with CI/CD pipelines for Android development. What We Offer: A competitive salary aligned with your expertise and experience. Opportunities for career advancement and skill development. Involvement in exciting and challenging projects for diverse industries. Flexible work arrangements to promote work-life balance. A supportive and inclusive workplace culture.

Flutter Developer Key Responsibilities: Develop, test, and maintain cross-platform mobile applications using Flutter. Participate in the entire app lifecycle, from concept and development to deployment on both Android and iOS platforms. Implement state management solutions like Provider or BLoC (Business Logic Component) to ensure scalability and maintainability of the app. Integrate Firebase services (Firestore, Auth, Cloud Messaging, etc.) into Flutter applications for backend operations. Collaborate with UI/UX designers to translate designs into functional and responsive user interfaces. Write clean, efficient, and maintainable code following best practices and coding standards. Debug and resolve performance issues, ensuring the app is optimized for speed and scalability. Stay updated with the latest Flutter, Dart, and mobile development trends and technologies. Participate in code reviews, provide constructive feedback, and mentor junior developers if required. Ensure smooth CI/CD pipelines for app deployment and updates. Requirements: Proven experience as a Flutter Developer with a portfolio of published apps. Solid understanding of Dart programming language. Experience in state management solutions like Provider, BLoC, or similar. Proficient in integrating and working with Firebase (Firestore, Authentication, Cloud Functions, etc.). Familiarity with RESTful APIs to connect mobile applications to backend services. Strong understanding of mobile UI principles and best practices. Experience with version control systems like Git. Ability to write clean, well-documented, and efficient code. Strong problem-solving skills and the ability to work in a collaborative environment. Preferred Qualifications: Experience with native Android or iOS development. Familiarity with third-party libraries and APIs. Experience with continuous integration and deployment tools. Knowledge of Agile/Scrum development methodologies.

About Us At OptimumBrew, we are a team of curious listeners, insightful questioners, and collaborative problem-solvers. We pride ourselves on being intelligent, passionate, experienced, and polished designers and developers who get things done. With over 10 certified Android developers, our superheroes are here to create meaningful, impactful work. Known for our process-driven approach, adaptability, and a human-first mindset, OptimumBrew is a place where your growth, both professionally and personally, truly matters to us. Job Overview We are seeking talented Senior Android Developers who are passionate about building scalable, secure, and robust functionality on the Android platform. In this role, you will work alongside a highly skilled team, where you'll not only contribute your expertise but also grow and share valuable experiences to continue advancing your skill set. Primary Objectives Proven expertise in Core Java and OOP concepts, with hands-on experience applying design patterns and OOP techniques in everyday coding. Strong knowledge of Android UI design principles, mobile landscapes, architectures, patterns, and methodologies. Experience working with RESTful APIs and handling JSON data. Expertise in Android SDK, handling different Android versions, and adapting designs to various screen sizes. Deep understanding of the full mobile development life cycle, from concept through deployment. Familiarity with Android code signing processes and deployment models. Experience with offline storage, threading, and performance tuning. Proficiency in working with third-party libraries and APIs. A strong desire to continuously learn about emerging technologies and industry trends. Experience with Cloud APIs, push notifications, social sign-ins, Crashlytics, and analytics integration is an advantage. Proficient in version control tools such as Git and SVN. Roles & Responsibilities Translate designs and wireframes into high-quality, maintainable code. Design and build advanced Android applications. Release app updates, including bug fixes and new features. Collaborate with UI/UX Designers and Software Testers to ensure applications are visually appealing and function flawlessly. Proofread and debug code to ensure quality before app releases. Focus on delivering top performance, quality, and responsiveness for users. Adhere to team leader guidelines and instructions. Maintain code quality, organization, and automation practices. Take full responsibility for mobile app development within your team. Continuously work to improve app performance and optimize features. Actively monitor app reviews and user feedback to identify areas for improvement. Explore new technologies and development practices to increase efficiency and innovation. Mentor junior developers and assist with problem-solving for the team. Contribute to shaping the future of Android development at OptimumBrew. Ensure a consistent and responsive user experience across all devices. Technical Skills You Should Have In-depth knowledge of JAVA, Android Studio, SQLite, Android SDK concepts, Android APIs, XML, and Material Design Guidelines. Strong experience with REST APIs and JSON. Ability to convert business requirements into technical solutions. Excellent coding, proofreading, and debugging skills. Strong problem-solving abilities, with the ability to multitask efficiently. Exceptional teamwork and communication skills. Creative mindset and a strong appetite for brainstorming and new ideas. Unwavering curiosity and a commitment to continual learning. Familiarity with continuous integration practices. A passion for embracing scalability, reliability, and performance challenges. Excellent verbal and written communication skills. Strong interpersonal skills and decision-making capabilities. Ability to build strong relationships with teammates and colleagues. Key Expertise JAVA Android Studio SQLite SDK concepts Android APIs XML Material Design Guidelines REST APIs JSON Qualifications & Experience Bachelor s Degree in Computer Science, Computer Engineering, or related fields (B.Tech, M.Tech, B.E., M.E.). 2 to 3 years of professional experience in Android Development. Benefits 22 Paid Leaves annually. 5-Day Work Week. A positive, inclusive company culture. Comprehensive Health Insurance and Life Insurance coverage. Pension Scheme and statutory benefits (PF & ESIC). On-time Salary Payments. Annual Picnic, Sports Day, Monthly Events, and Festival Celebrations. If you re an Android developer eager to build great apps in an environment that values both professional growth and personal well-being, we invite you to join our team at OptimumBrew! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT), M.Tech (CSE/IT), B.E. (CE/IT), M.E.(CE/IT)

About Us At OptimumBrew, we are a dynamic team of thinkers, innovators, and problem solvers. Our group is made up of smart, passionate, and experienced individuals who are committed to excellence. We are designers who deliver results. Our team includes over 10 certified Quality Analysts, and OptimumBrew is a process-driven, adaptable, and people-centric company where your growth, both professionally and personally, is a top priority. Job Title: Quality Analyst We are seeking talented Quality Analysts who are eager to contribute to the development of scalable and secure functionality within our Quality platform. As a part of a team of seasoned professionals, you will have the opportunity to share knowledge, learn new skills, and play a crucial role in improving the quality of our products. Primary Objectives: Complete training sessions provided by senior team members and the Team Leader. Develop a strong understanding of the Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), and Agile Methodology. Review requirement specifications to identify gaps, assess testability, and determine testing implications. Create test plans, test scenarios, and test cases using TestLink. Execute test cases and document results in TestLink. Gain insight into the Bug Life Cycle and report bugs using Redmine. Continuously learn new testing methods and tackle new challenges. Roles & Responsibilities: Conduct testing for mobile applications and websites. Focus on enhancing the testing process and improving efficiency. Adhere to QA processes and follow guidelines set by the Team Leader. Develop test plans, requirement specifications, test scenarios, and test cases as directed by the Senior Test Lead/Team Leader. Execute test cases in line with the test plans. Perform various types of testing, including regression, integration, platform, performance, user acceptance, UI, and more, to ensure software stability. Report bugs and errors according to established procedures. Take responsibility for creating and executing test cases for new and updated products or components. Suggest improvements to testing processes. Contribute to improving application performance and product quality. Follow instructions from Senior QA and Team Leader to complete testing tasks. Provide daily progress reports to the Team Leader. Assist in training junior QA team members. Continuously update and improve technical skills and knowledge. Technical Skills You Should Have: Strong ability to learn new techniques and technologies quickly. Solid knowledge of SDLC, STLC, and Agile methodologies. Familiarity with the Bug Life Cycle. Experience with different types of testing, including regression, integration, smoke, sanity, black-box, usability, and alpha testing. Proficiency in creating test plans, requirement specifications, test scenarios, and test cases. Ability to translate business requirements into actionable test cases. Creativity and initiative to improve and optimize product test cases. Strong skills in identifying, isolating, and communicating bugs effectively. Proficiency with Redmine bug tracking tool. Excellent collaboration skills, working effectively with team members and other departments. Strong communication and critical thinking skills. Basic knowledge of automation testing is a plus. Key Expertise: Mobile App Testing Website Testing SDLC, STLC, and Agile Methodology Bug Life Cycle Regression, Integration, Smoke, Sanity, Black-box, Usability, Alpha Testing Test Plan Creation, Test Scenarios, and Test Cases Bug Tracking Using Redmine Qualifications: Bachelor s Degree in Computer Science, Computer Engineering, B.Tech (CSE/IT), BCA, MCA. Experience: 1 to 2 years of experience as a QA Tester. Benefits: 22 Paid Leave Days 5-Day Work Week Positive Company Culture Health and Life Insurance Pension Scheme Statutory Benefits (PF & ESIC) Timely Salary Payments Annual Picnic Annual Sports Day Monthly Team Events Festival Celebrations Join us at OptimumBrew and be part of a forward-thinking, collaborative team that is committed to delivering top-tier quality! Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT),BCA, MCA.

Vacancies: 2 Employment: Full Time Location: Surat Experience: 2 to 7 years Roles & Responsibilities: Excellent knowledge of HTML, CSS, JavaScript, Bootstrap and JQuery Execute all visual design stages from concept to final hand-off to engineering Conceptualize original website design ideas that bring simplicity and user friendliness to complex roadblocks Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas Establish and promote design guidelines, best practices and standards Demonstrable graphic design skills with a strong portfolio Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools Experience working in an Agile/Scrum development process Excellent visual design skills with sensitivity to user-system interaction Ability to solve problems creatively and effectively Up-to-date with the latest Web trends, techniques and technologies BS/MS in Human-Computer Interaction, Interaction Design or a Visual Arts subject Qualification: Bachelor s Degree Salary: Up to 80,000/- (as per skill) Qualification : Bachelors Degree

About Us: Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, work hard, play hard attitude, open communication, and kindness mark Casepoint s culture. Number of positions currently vacant: 2 Job description: We are seeking Scrum Masters to fill two positions. You will work within our team s agile software development life cycle as a Scrum Master. You will be responsible for providing direction and managing development teams in self-organizing and self-governing units. As a Scrum Master, we expect you to build a trusting environment where issues can be raised without fear of blame or judgement, with an emphasis on problem-solving. Scrum Masters facilitate constructive discussions, effective decision making, and practice conflict resolution. Key job responsibilities: Project planning Coordinates creation of Release Planning Schedule and determines the length of sprint Assists the Scrum Team in creating user stories and their acceptance criteria Facilitate the various Scrum Events; Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective Support and educate product owner, especially with respect to grooming and maintaining the product backlog Ensure efficient communication between the Scrum Team and the Scrum Product Owner Remove impediments for the Scrum Team Test and validate product deliverables Adhere to Software Engineering Practices Required skills & experience: 2 to 3 years experience Required skills include Strong knowledge of Scrum theory, rules and practices, Coaching Agile practices, User story writing, Project risk management, Agile Estimating and planning. Preferred qualifications: Scrum Master Certification Knowledge and understanding of software engineering Basic knowledge of Azure DevOps(TFS) Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India

About Us: Casepoint is a leading provider of comprehensive eDiscovery solutions through a secure, cloud-based platform. Trusted by top law firms and multinational corporations for their most significant legal matters, Casepoint has been on a growth trajectory for nearly a decade. As we expand globally, we are looking to grow our team with passionate, driven individuals who value collaboration, open communication, and a work hard, play hard mentality. Kindness and teamwork are core to our company culture. Job Openings: 2 Positions Available Key Responsibilities: Collaborate with internal teams to gain a deep understanding of the product and its documentation needs. Produce clear, high-quality documentation that meets internal and external standards. Write concise user interface text, online help, and developer guides. Create tutorials and guides for end-users across various applications and use case scenarios. Evaluate and optimize existing content, focusing on reuse and opportunities for single-sourcing. Manage, update, and maintain technical documentation across the organization. Work with product and marketing teams to adapt technical documentation for presentations and promotional use. Provide mentorship and training to other technical writers as needed. Requirements: Proven experience in technical writing for software documentation. Strong attention to detail with the ability to produce high-quality work. Ability to quickly grasp complex technical concepts and convey them in a simple, understandable way, using text and visuals. Required Skills & Experience: 1-5 years of experience in technical writing. Familiarity with Learning Management Systems (LMS), Agile methodology, and Camtasia. Bachelor's degree in English, Communications, Linguistics, or a related field (Master s degree is a plus). Strong proficiency in Microsoft Office Suite; experience with Confluence is a plus. Knowledge of SDLC, Snagit, RoboHelp is a plus. Compensation & Culture: We believe that a great work environment leads to outstanding results. At Casepoint, we foster a supportive and collaborative culture where talent is recognized and rewarded. We offer competitive compensation, career development opportunities, and a nurturing environment for our team members. Location: Surat Qualification : Bachelor's degree in English, communications, linguistics or related field(Master's degree, a plus).

Android Developer - Surat We are seeking an Android Developer to develop and maintain applications for diverse Android devices, focusing on seamless integration with back-end services. You will collaborate with engineers across different infrastructure layers to deliver high-quality products. Strong problem-solving and design skills are essential. Roles & Responsibilities: Creating and maintaining Android applications, including developing new features, debugging existing code, and ensuring the applications are optimized for the best user experience. Understand the Android platform, be able to write code in Java, Kotlin, and be familiar with Android development tools. Troubleshoot and resolve any issues that may arise during the development process. Collaborate with other developers to deliver product features as required by the goals of the team. Provide feedback to rest of team on features, coding issues, and general progress in order to foster an environment of growth and excellence. Regularly update product managers on status of work and communicate areas where additional support is needed. Work with other teams to ensure that the application meets the user s expectations. Think critically, solve complex problems, and stay up-to-date on the latest Android technologies. Skills Required: Strong proficiency in Java and Kotlin. Understanding of XML. Experience with Android Native is a plus. In-depth knowledge of Android SDK, Android Studio, and other various tools. Experience developing and publishing Android applications on the Google Play Store. Familiarity with RESTful APIs, JSON, and web services integration. Comfort working with back-end development.

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.

QA Tester - Surat We are looking for a meticulous QA Tester to join our IT team. The ideal candidate should have experience in manual and automation testing to ensure the performance and quality of e-commerce applications. You will be responsible for identifying bugs, executing test cases, and working closely with developers to optimize user experience. Roles & Responsibilities: Develop, execute, and maintain test cases, test plans, and test scripts. Detect, report, and track software defects using issue-tracking tools. Perform functional, regression, performance, and UI testing on web and mobile applications. Understand project requirements and design test scenarios accordingly. Work closely with developers, project managers, and designers to enhance application quality. Verify data integrity and backend processes using SQL queries. Identify performance bottlenecks and security loopholes in applications. Maintain proper testing documentation, reports, and guidelines. Qualifications and Skills: Must have worked on web application testing including cross-browser testing. Familiarity with testing tools like Selenium, JIRA, TestRail, or Postman. Knowledge of SQL queries for backend validation. Understanding of SDLC & STLC methodologies. Experience in testing cart functionality, checkout flows, payment gateways, and order management. Strong analytical and problem-solving skills. Good communication skills to report issues effectively. Candidate should have 1+ years of experience.

Job Description: We are seeking a dedicated and proactive Client Relationship Manager to join our team. In this role, you will be responsible for managing and enhancing client relationships, driving revenue growth, and acting as a liaison between clients and our internal teams. The ideal candidate will be customer-focused, detail-oriented, and capable of managing multiple client interactions effectively. Key Responsibilities: 1. Client Engagement: Conduct daily offline and online meetings with clients to maintain strong relationships and enhance client experience. Serve as the primary point of contact for clients through calls, emails, and SMS, ensuring timely and effective communication. 2. Client Relationship Management: Lead follow-ups on conversations, send quotations, and maintain records in CRM software for seamless client management. Act as a bridge between the internal team and clients, ensuring smooth communication across multiple departments. 3. Lead Generation and Follow-up: Actively follow up on daily leads and identify growth opportunities within the existing client portfolio to drive revenue. 4. Industry Research and Trend Analysis: Research industry trends and competitor activities to apply best practices and enhance the client portfolio. Stay updated on market changes and identify opportunities for improvement or innovation in client offerings. 5. Client Presentations and Reports: Prepare client presentations, reports, and other materials as needed. Conduct in-person client meetings to provide updates and address client needs. 6. Target Achievement: Work towards meeting targets and KPIs related to client acquisition, retention, and revenue generation. Qualifications: Experience: Prior experience in client relationship management, sales, or account management is preferred. Strong ability to engage clients and drive sales growth. Skills: Excellent communication skills (verbal and written). Proficiency in using CRM software for managing client interactions. Strong organizational skills with the ability to manage multiple client relationships effectively. Ability to work independently and as part of a team. Results-driven with a focus on achieving targets. What We Offer: Competitive salary and commission structure. Opportunities for career growth and advancement. A collaborative, dynamic, and supportive team environment.