Vendor Onboarding Jobs in Bengaluru

People Operations Analyst FalconX Location: Bangalore Experience: 1 3 Years Education: Bachelor s degree in Human Resources, Business Administration, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the complexities of the digital asset market. Our platform empowers clients to navigate the crypto ecosystem seamlessly, providing the infrastructure, liquidity, and tools needed for institutional strategies from start to scale. Role Overview We are seeking a People Operations Analyst to join our growing People team in Bangalore. You will be responsible for delivering a smooth, efficient, and high-quality employee experience across the full lifecycle from onboarding to offboarding while ensuring our people processes are accurate, scalable, and compliant. Key Responsibilities HR Systems & Administration Maintain accurate and up-to-date employee records and confidential staff information. Prepare and manage employment contracts, policies, procedures, and standard HR letters. Manage employee status changes such as promotions, transfers, and terminations. Identify opportunities to improve people processes, including system enhancements or policy updates. Generate and analyze HR reports to support monthly, quarterly, and annual metrics. Global Onboarding & Offboarding Coordinate pre-joining formalities, documentation collection, and system setup. Support offboarding processes, including checklists, documentation, and system updates. Ensure a smooth onboarding experience for new hires. Initiate background checks and coordinate with vendors and candidates. Recruiting Operations Maintain and update global offer letter templates in line with compensation and legal guidelines. Manage post-offer candidate engagement to ensure a positive pre-joining experience. Support Talent Acquisition on operational projects, including referral bonuses and data hygiene. General HR Support Respond to employee queries regarding HR policies, processes, or documentation. Support HR projects, audits, and initiatives aimed at improving efficiency and compliance. Required Qualifications Bachelor s degree in Human Resources, Business Administration, or a related field. 1 3 years of experience in HR Operations, People Operations, or Recruiting Operations. Strong attention to detail, organizational skills, and time-management abilities. Ability to handle confidential information with integrity. Excellent written and verbal communication skills; comfort working with global teams. Proficiency with HRIS tools, ATS systems, and Google Workspace/Microsoft Office Suite. Experience in a growth-stage startup is a plus. Proven ability to manage multiple projects and priorities in a fast-paced environment. Enable a smooth and positive employee experience across the organization. Drive efficiency and accuracy in HR operations and reporting. Partner with teams across the globe to ensure consistent, compliant, and scalable processes. Play a critical role in supporting a fast-growing organization at the intersection of finance and technology. Qualification : Bachelors degree in Human Resources, Business Administration, or related field

Business Application Engineer (NetSuite Developer) Location: Bangalore About Tekion Tekion is disrupting the automotive industry with the first cloud-native platform connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, Tekion delivers seamless, AI-driven digital experiences across the automotive ecosystem. The company employs ~3,000 people across North America, Asia, and Europe and focuses on innovation, efficiency, and a collaborative culture. Role Overview Tekion is seeking a skilled Business Application Engineer / NetSuite Developer to support and optimize enterprise systems, including NetSuite (ERP), Zip (procurement orchestration), and Concur (expense management). You will troubleshoot issues, maintain integrations, and enhance system performance to ensure seamless workflows across Finance, Procurement, and IT teams. Key Responsibilities Provide Tier 1 3 support for NetSuite, Zip, and Concur users across departments. Troubleshoot system issues, perform root cause analysis, and implement solutions. Maintain and enhance integrations between NetSuite, Zip, and Concur using APIs or middleware. Create and manage saved searches, reports, dashboards, and workflows in NetSuite. Support procurement workflows and vendor onboarding in Zip. Administer Concur configurations, including expense policies, user roles, and audit rules. Collaborate with Finance, Procurement, and IT teams to gather requirements and implement system improvements. Document system configurations, processes, and support procedures. Coordinate with vendors and third-party consultants as needed. Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. 3+ years of experience supporting NetSuite ERP. Experience with Zip procurement platform and SAP Concur. Familiarity with SuiteScript, SuiteFlow, and SuiteTalk for NetSuite customization. Strong understanding of financial processes: procure-to-pay, expense reporting, and general ledger. Excellent problem-solving, communication, and multitasking skills. Ability to manage multiple priorities in a fast-paced, high-growth environment. Preferred Qualifications NetSuite Certifications: SuiteFoundation, SuiteCloud Developer, or Administrator. Experience with NetSuite ARM (Advanced Revenue Management) and SuiteBilling. Knowledge of NetSuite OneWorld (multi-entity, multi-currency, global tax setup). Experience with middleware tools: Dell Boomi, Celigo, or MuleSoft. Familiarity with SOX compliance and audit controls. Experience in SaaS or high-growth environments. Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.

Deputy General Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are seeking a dynamic and strategic Deputy General Manager Operations to lead the operations of Brookfield Properties campuses in Bengaluru. This role is ideal for a seasoned hospitality or property operations professional with 10+ years of experience in managing large-scale, customer-centric environments. As DGM Operations, you will oversee all aspects of campus operations, facilities management, P&L oversight, client services, and team leadership. Your goal will be to deliver exceptional tenant experiences, drive operational efficiency, and ensure brand alignment with Converge s placemaking vision. Key Responsibilities: 1. Strategic Operations & Property Management Lead end-to-end operations of campuses across the city/region. Ensure best-in-class building management aligned with hospitality standards. Oversee preventive maintenance, capital improvements, vendor contracts, and infrastructure upgrades. Monitor and optimize service delivery through structured reporting formats (SLAs, audits, monthly reports). Support event planning, catering services, and space on hire operations. 2. Financial Management & Revenue Growth Develop and manage annual operating budgets for city/regional campuses. Analyze financial reports, track performance against budgets, and identify cost-saving opportunities. Execute capital expenditure (CapEx) plans and drive operational cost reduction initiatives. Identify and implement income-generating services and amenities. Collaborate with the leasing team to support office space leasing in alignment with business plans. 3. Team Leadership & Collaboration Lead cross-functional campus teams including Operations, F&B, Events, Tenant Relations, and more. Establish training, SOPs, and KPIs to drive productivity and service excellence. Foster a culture of performance, safety, and continuous improvement. Work closely with internal stakeholders including Strategy, Leasing, Technology, and Marketing teams. 4. Client & Tenant Experience Build and maintain strong tenant relationships to ensure a superior experience. Regularly conduct tenant satisfaction surveys and develop action plans based on feedback. Use data insights to improve campus operations and user engagement. Drive tenant onboarding and offboarding processes to ensure seamless experiences. 5. Safety, Compliance & Sustainability Ensure compliance with fire safety, legal, health, and environmental standards. Oversee internal and external audits, documentation, and facility maintenance. Drive sustainability initiatives and CSR programs within operations. Essential Skills & Attributes: Strong commercial acumen and a customer-first mindset. Proven leadership and people management capabilities. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to execute operational plans effectively. High attention to detail and ability to manage multiple priorities under pressure. Technologically adept with an understanding of digital tools and platforms. Key Performance Indicators (KPIs): Campus revenue growth and P&L performance Converge app adoption and engagement metrics Successful launch and performance of new amenities Tenant satisfaction and Net Promoter Scores (NPS) Employee engagement and productivity metrics Optimization of space-on-hire utilization Preferred Qualifications: Bachelor's degree (minimum 3 years); postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus. 10+ years of experience in operations leadership within hospitality, real estate, or facilities management. Demonstrated success in leading large teams and complex, customer-facing environments. Strong focus on innovation, continuous improvement, and client satisfaction. This role is a unique opportunity to lead transformative operations in a fast-paced, high-growth environment impacting thousands of tenant employees daily. Qualification : Bachelor's degree postgraduate or professional qualifications in hospitality, facilities/property management, or business are a plus

Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are looking for an experienced and forward-thinking Manager Operations to lead campus operations for Brookfield Properties in Bengaluru. The ideal candidate will bring over 10 years of experience in hospitality or real estate operations, with a proven track record of managing cross-functional teams, optimizing performance, and delivering best-in-class tenant experiences. As the operational lead for one or more campuses, you will oversee end-to-end property management, facilities operations, P&L oversight, vendor management, and customer-facing services. You will be expected to align operations with the Converge vision and drive strategic initiatives that enhance the campus environment, boost revenue, and ensure exceptional service delivery. Key Responsibilities: 1. Strategic Operations & Financial Management Develop and manage annual operating budgets; monitor P&L performance for campus/city-level operations. Work cross-functionally with leasing, marketing, tech, training, and transformation teams to execute activations and campus amenities. Lead cost optimization initiatives through preventative maintenance, energy management, and vendor negotiations. Explore new revenue streams through managed services, retail leasing, and partnerships. Support leasing of office and retail spaces in alignment with business plans. 2. Campus Operations & Experience Ensure seamless day-to-day campus operations in line with Converge standards. Implement strategies to enhance lobby, F&B, retail, and event experiences. Create and track SLAs, management reports, vendor agreements, AMCs, and compliance documentation. Conduct regular audits, walkthroughs, and cross-functional reviews to maintain high service and aesthetic standards. Plan and execute campus activations, including one marquee event annually. Partner with the marketing team to ensure alignment on all events and space-on-hire activities. Collaborate with procurement to ensure timely PO processing and vendor payments. 3. Team Leadership & Collaboration Lead campus teams including operations, F&B, tenant engagement, and event staff. Develop KPIs and implement SOPs to drive efficiency, service excellence, and staff performance. Champion a culture of continuous improvement, learning, and innovation. Guide onboarding/training of new staff across operational functions. Collaborate with corporate, city leadership, and transformation teams on strategic execution. 4. Tenant & Community Experience Work closely with tenants to enhance employee engagement and create a vibrant campus culture. Lead execution of tenant engagement surveys and act on feedback for service improvements. Support onboarding of tenants and amenities onto the Converge app and drive digital engagement. Design operational procedures to ensure consistent, high-quality tenant experiences. Encourage team involvement in delivering excellent customer care and personalized service. 5. Compliance, Safety & Sustainability Ensure adherence to fire safety, health, environmental, and legal compliance standards. Lead internal and external audits across all operational areas. Champion sustainability practices and social responsibility initiatives across the campus. Oversee maintenance and service infrastructure to ensure optimal functionality and safety. Who You Are: A strategic thinker with strong commercial acumen and customer-centric approach. A self-starter with the ability to lead autonomously and make sound business decisions. A strong communicator and collaborator who can manage multiple stakeholders and priorities. Resilient under pressure, detail-oriented, and driven to deliver high-impact outcomes. Passionate about elevating workplace experiences and building thriving communities. Preferred Qualifications: Bachelor's degree (minimum 3 years); specialization in Hospitality, Property, Facilities Management, or Business is preferred. 10+ years of experience in operations leadership within hospitality, real estate, or facilities sectors. Demonstrated success in leading large cross-functional teams. Strong client relationship management and vendor negotiation skills. Proven experience in driving operational excellence and process improvements. This Role Offers: The opportunity to lead operations at premier business campuses. Cross-functional exposure to marketing, leasing, digital products, and customer engagement. A high-impact role in shaping workplace experiences and community life across Brookfield campuses. Apply now to be part of a growing, dynamic team redefining the future of workspaces. Qualification : Bachelor's degree specialization in Hospitality, Property, Facilities Management, or Business is preferred

Job Title: Sourcing Manager Location: Bangalore Employment Type: Full-Time About LiveDeals LiveDeals is a unique initiative by Tracxn aimed at accelerating startup discovery for global investors. It is a curated platform that showcases live fundraising opportunities submitted by startups or their networks (incubators, investors, advisors, etc.). These listings are shared with top global investors, making the fundraising process faster and more transparent for both founders and investors. Role Overview As a Sourcing Manager LiveDeals, you will play a crucial role in both startup acquisition and investor engagement. You ll be responsible for sourcing high-potential startups seeking funds, curating deal listings, understanding investor mandates, and ensuring a seamless match between startups and investors. Your work will directly contribute to shaping the next wave of startup investments globally. Key Responsibilities Deal Sourcing Identify and onboard fundraising startups onto the LiveDeals platform. Build a strong pipeline through channels like startup communities, accelerators, incubators, angel investors, and networks. Develop strategies to tap into new deal-flow sources across geographies and sectors. Investor Engagement & Deal Pitching Analyze startup data and assess deal fit using Tracxn s platform and external sources. Understand investors' investment theses and pitch relevant deals accordingly. Ensure due diligence and conflict checks prior to engagement. Relationship Management Support startups throughout their fundraising journey, acting as a trusted advisor. Build and maintain strong relationships with investors, ensuring a high-quality experience on the platform. Foster long-term engagement and drive positive word-of-mouth across the ecosystem. Documentation & Reporting Maintain and update internal databases with accurate startup and investor information. Share periodic reports on sourcing performance, deal progress, and feedback. Track impact metrics and continuously optimize based on outcomes. Strategic Planning & Platform Growth Work closely with leadership to align sourcing and investor strategies with company goals. Use data-driven insights to optimize matchmaking, improve conversion rates, and refine offerings. Stay up to date on industry trends and investor behavior to adapt and evolve outreach strategies. Other Responsibilities Contribute to new initiatives to scale LiveDeals and enhance investor/startup satisfaction. Support cross-functional collaboration across product, marketing, and operations teams. Requirements 1 6 years of experience in startup sourcing, investor relations, business development, or related roles. Strong knowledge and passion for the startup ecosystem and early-stage fundraising. Excellent communication and relationship-building skills with the ability to interact effectively with founders and investors. Analytical mindset with the ability to match investor theses with relevant deals. Strong decision-making skills backed by logical reasoning and structured thinking. Self-starter with team-first attitude and a passion for helping startups grow. Previous experience in investment networks, venture capital, accelerators, or startup platforms is a plus. About Tracxn Tracxn is a Bangalore-based SaaS company providing a research and deal-sourcing platform to Venture Capital, Private Equity, and M&A teams globally. With a team of 600+ professionals, we serve clients like Andreessen Horowitz, Matrix Partners, Citi, Ferrero, and more.

Job Title: HR Executive (Recruitment and Administration) Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading innovator in home automation solutions, committed to delivering cutting-edge technology and exceptional experiences. We value our people and invest deeply in their professional growth and success. Position Overview We are seeking a dedicated HR Executive with a strong focus on recruitment and HR administration to support our expanding team. You will manage end-to-end hiring processes, employee onboarding, HR compliance, and talent development initiatives that align with our company s goals. Key Responsibilities Recruitment & Staffing Manage full-cycle recruitment: sourcing, screening, interviewing, and hiring top talent. Utilize various sourcing channels including job portals, social networks, and referrals to attract candidates. Coordinate with hiring managers to understand role requirements and design effective recruitment strategies. Conduct interviews (in-person and virtual) to assess candidate skills, experience, and culture fit. Negotiate employment offers and ensure a smooth hiring process. Employee Onboarding Organize and facilitate comprehensive orientation programs for new hires. Communicate company policies, benefits, and procedures clearly to new employees. HR Administration Maintain accurate employee records ensuring compliance with company policies and legal regulations. Address employee queries and provide support on HR-related issues. Assist in developing and implementing HR policies and procedures. Talent Development Work with management to identify training needs across departments. Facilitate training sessions and workshops to foster employee growth and skill enhancement. Qualifications & Requirements Bachelor s degree in Human Resources, Business Administration, or related field. Proven experience as an HR Executive, particularly in recruitment and HR operations. Solid understanding of employment laws and HR best practices. Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Ability to work independently and collaboratively in a dynamic environment. Skills & Experience Profile Communication & Interpersonal: Strong ability to build relationships with candidates, employees, and management; effective negotiation skills. Compliance & Legal: Knowledge of local and national labor laws, ensuring policy adherence. Onboarding: Experience designing and conducting orientation programs and benefits administration. Talent Development: Understanding training needs analysis and facilitation of learning sessions. Team Collaboration: Proven teamwork abilities in cross-functional settings. Problem Solving: Proactive, solution-oriented mindset. Adaptability: Comfortable navigating shifting priorities and evolving business requirements. Additional Information Commitment: EBSL Automat emphasizes a minimum 2-year commitment to foster long-term employee growth and organizational success. Notice Period: 2 months to ensure smooth transition and planning for both the company and employees. Qualification : Bachelors degree in Human Resources, Business Administration, or related field

Job Title: Founder s Staff Talent Management Location: Bengaluru Role Overview Between an idea and a product lies the organization that brings it to life. This role is pivotal in ensuring the seamless availability and alignment of human resources to drive the company s vision. As a foundational pillar of the organization, you will assist the founders in building and executing the Talent Management machinery, alleviating their burden by driving critical initiatives that foster organizational growth, culture, and productivity. Key Responsibilities 1. Talent Alignment Collaborate with founders to design and refine the alignment content and strategy, ensuring every new hire is not only recruited but deeply aligned with the organization s vision. Enhance and optimize the recruitment journey to double as an alignment experience from job descriptions and interviews to onboarding and induction. Structure and facilitate onboarding, induction, and orientation programs that deepen employee understanding of the organization and their role within it. Create awareness of inter-role dependencies and organizational impact by simulating scenarios reflecting role absence. 2. Thought Culture & Branding Champion CynLr s vision and culture, embedding critical thinking as a core organizational value. Design and execute programs that promote clarity, intellectual rigor, and awareness of CynLr s mission and breakthroughs. Shape and nurture a progressive culture that transcends formal policies, fostering behavior conducive to innovation and efficient outcomes. Reinforce alignment with core organizational fundamentals, minimizing distraction from market hype and transient trends. 3. Messaging and Communication Develop and maintain effective communication strategies ensuring clear reception of founder and organizational messages. Establish processes to reduce misinterpretation and enhance two-way communication. Drive initiatives to improve communication etiquette and promote engagement across diverse employee backgrounds. 4. Talent Strategy, Management & Productivity Maximization Assist founders in designing and implementing talent-related policies including remuneration, appraisal, and conflict resolution frameworks. Lead initiatives to ensure smooth adoption of policy changes and handle negotiations related to pay, perks, and titles. Optimize talent availability through policy enforcement and attendance management to maintain synchronous workforce presence. Track employee engagement, performance, and contribution, supporting appraisal and growth frameworks, including ESOP policies. Identify role gaps, measure role effectiveness, and mitigate market-driven organizational volatility. Conduct thorough exit interviews, ensuring compliance with contractual obligations and asset recovery. Build HR infrastructure by identifying and integrating tools, platforms, and vendor networks essential for efficient talent management. Skills & Experience Proven expertise in talent management, organizational alignment, and culture building within fast-growing startups or tech companies. Strong strategic thinking with a passion for translating vision into actionable talent initiatives. Excellent communication, facilitation, and interpersonal skills. Ability to handle sensitive negotiations and conflict resolution effectively. Demonstrated ability to build scalable processes and frameworks for talent acquisition, onboarding, and retention. Comfortable working closely with founders and leadership teams in high-impact roles. Preferred Qualifications Bachelor s or Master s degree in Human Resources, Organizational Psychology, Business, or a related field. Experience in early-stage startups or dynamic technology companies. Background in designing and implementing ESOP or equity-based remuneration frameworks. Experience with HRIS systems, talent management software, and vendor management. Qualification : Bachelors or Masters degree in Human Resources, Organizational Psychology, Business, or a related field.

Director Implementation Location: Bengaluru, India About MaxVal MaxVal began in 2004 as an IP services company, rooted in efficiency, cost-effectiveness, and continuous process improvement. Our early adoption of tech-enabled solutions helped us evolve into a product-driven organization, delivering cutting-edge Intellectual Property (IP) management tools. Today, we serve over 600 global clients across the full IP lifecycle with a team of 725+ domain and technology experts. At MaxVal, we "do the right things" and innovate relentlessly to deliver success for both our customers and employees. Job Summary As Director Implementation, you will lead the end-to-end delivery of Symphony, MaxVal s flagship IP Management platform built on Salesforce. You will oversee the implementation lifecycle from requirements analysis to final deployment ensuring timely, high-quality, and scalable solutions for enterprise clients. You ll manage a cross-functional team of Salesforce Developers, QA Engineers, and DBAs, with a focus on customer satisfaction, architectural integrity, and strategic execution. Key Responsibilities Implementation Leadership Own the full implementation lifecycle for Symphony solutions from client onboarding and requirements gathering to configuration, deployment, and post-go-live transition. Ensure projects meet timeline, quality, and scope expectations across multiple concurrent implementations. Architecture & Solution Design Lead the design of scalable Salesforce/Symphony solutions, incorporating best practices for performance, data integrity, and long-term sustainability. Define and maintain a Salesforce architecture roadmap aligned with client needs and product evolution. Team Leadership & Resource Management Direct and mentor a team of 20+ professionals including Salesforce Developers, QA Engineers, and DBAs. Promote a culture of accountability, continuous learning, and cross-functional collaboration. Client Engagement & Stakeholder Management Act as a primary point of contact for clients during the implementation phase. Translate client business needs into technical requirements and ensure alignment throughout the project lifecycle. Proactively manage risks, escalate issues, and deliver regular status updates to internal and external stakeholders. Governance & Compliance Implement and enforce Salesforce/Symphony governance, ensuring adherence to data security and regulatory standards. Conduct performance monitoring, audit checks, and post-implementation reviews to optimize future rollouts. Cross-Functional Collaboration Work closely with Product Management, Sales, Support, and Customer Success teams to ensure seamless handoffs and end-to-end customer satisfaction. Collaborate with vendor and partner teams to integrate third-party tools and AppExchange solutions when required. Qualifications Required 10+ years of experience in Salesforce implementation or technical delivery roles. Proven experience managing and scaling teams comprising Salesforce developers, QA, and DBAs. Strong background in Salesforce architecture and solution design, with hands-on experience in Apex, SOQL, Lightning, and integrations. Exceptional stakeholder communication, team leadership, and project management skills. Experience delivering enterprise SaaS implementations, preferably in legal tech or IP management domains. Preferred Prior experience implementing or supporting Symphony or other IP lifecycle platforms. Familiarity with Salesforce updates, roadmap, and emerging features. Knowledge of performance tuning, deployment automation, and Salesforce compliance best practices.

Delivery Solutions Architect Location: Bengaluru, India Company: Databricks Role Overview As a Delivery Solutions Architect (DSA) at Databricks, you will be the key technical leader post-sale, collaborating closely with sales, field engineering, and product teams to accelerate adoption and maximize value for complex, strategic customers. You will lead technical account strategies, drive onboarding and enablement, troubleshoot issues, and ensure successful production rollout and healthy consumption of Databricks workloads. Key Responsibilities Partner with Solutions Architects to understand customer use cases and demand plans. Own and execute technical strategies for prioritized customers and use cases. Serve as the primary technical point-of-contact post-sale for key accounts, managing multiple use cases. Coordinate internal Databricks resources and escalate issues as needed to ensure customer success. Develop and manage execution plans covering onboarding, user enablement, product adoption, and governance. Provide regular updates on customer health, usage KPIs, risks, and product adoption to senior leadership. Collaborate with Professional Services for engagement proposals and delivery. Navigate product and engineering teams to incorporate new innovations and upgrades. Qualifications & Experience 8+ years of technical project/program delivery experience in Data and AI domains. Proficiency in Python, SQL, or Scala programming. Customer-facing experience in pre-sales, technical architecture, customer success, or consulting roles. Strong understanding of distributed data systems architecture and how to link business value to project outcomes. Skilled in managing technical escalations, stakeholder management, and strategic roadmap development. Demonstrated track record of meeting or exceeding goals/quotas. Bachelor s degree in Computer Science, Information Systems, Engineering, or equivalent experience. Willingness to travel up to 30%. About Databricks Databricks is a leading data and AI company that powers thousands of organizations worldwide with its unified Data Intelligence Platform. Founded by the creators of Apache Spark , Delta Lake, and MLflow, Databricks empowers enterprises to innovate with data and AI. Qualification : Bachelors degree in Computer Science, Information Systems, Engineering, or equivalent experience.

Partner Engineer, Google Cloud Google - Bengaluru, Karnataka, India Join Google in Bengaluru, Karnataka, India and become a key enabler of the Google Cloud partner ecosystem! We're looking for a seasoned Partner Engineer to work closely with our partner development managers, fostering growth and providing crucial technical support to our partners. Your expertise will be vital in understanding our partners' technical capabilities and recommending the ideal partners and solutions to our valued customers. In this role, you will guide partners in leveraging Google Cloud services to accelerate their time-to-market, differentiate themselves from competitors, and unlock new avenues for business growth. You will be instrumental in ensuring our partners' success during the critical migration and deployment phases, equipping them with full access to Google Cloud's essential artifacts, tools, templates, and best practices. You will also play a key role in educating prospective partners on Google Cloud's features, assisting them in building innovative solutions, and collaborating with our product marketing and engineering teams to drive continuous improvements to our Google Cloud offerings. Google Cloud is committed to empowering organizations worldwide to digitally transform their businesses. We deliver enterprise-grade solutions powered by Google s cutting-edge technology and provide developers with sustainable building tools. As a trusted partner for customers across more than 200 countries and territories, we enable growth and solve their most complex business challenges. Responsibilities: Empower System Integrator (SI) partners and Independent Software Vendors (ISV) technical teams by enhancing their skills, capabilities, and capacity through effective prototyping and compelling product integration demonstrations. Guide customers through thorough assessments of their existing legacy application environments. Collaborate closely with partner managers to strategically identify and recruit high-potential partners within the market and diligently monitor their delivery capabilities. Drive the successful onboarding of ISV partners to the Google Cloud Marketplace and empower SI partners to achieve successful pilot projects, impactful proof-of-concept deployments, and seamless transitions to production workloads. Develop comprehensive partner technical development plans aligned with annual planning cycles and actively promote technical wins for SI partners, ensuring strong alignment with customer opportunities. Partner with ISV/SI partners to create valuable solution documentation, engaging joint technical articles, informative webinars, and other collaborative content. Build solution-focused technical assets designed to benefit both internal and external partners. Provide expert recommendations on integration strategies, robust enterprise architectures, scalable platforms, and essential application infrastructure required for the successful implementation of comprehensive solutions on Google Cloud. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in cloud architecture, working with a system integrator as an architect or in a delivery role, providing solutions directly to end customers. Proven experience with data migration strategies and the successful movement of production systems in on-premise/data center environments or in various migration to cloud scenarios. Hands-on experience in designing and building architectures and with the seamless migration of workloads to cloud environments. Solid experience with diverse database technologies (e.g., Oracle, SQL Server, PostgreSQL, MySQL, etc.). Preferred Qualifications: Demonstrated experience in building strong and productive business partnerships. Significant experience in cloud migrations and application modernization, effectively translating customer business needs into innovative cloud-centric solutions. Practical experience working with data and Artificial Intelligence/Machine Learning (AI/ML) workloads. In-depth knowledge of application data management architectures, including storage subsystems, high availability strategies, backup and recovery procedures, disaster recovery planning, performance optimization, scalability considerations, robust security measures, effective monitoring practices, and comprehensive database management. Exceptional ability to conduct engaging and informative technical discussions and engagements. Excellent communication skills, both written and verbal. Qualification : Bachelor's degree or equivalent practical experience.

SAP Delivery Manager Location: Bangalore Experience: 10 12 Years Employment Type: Full-time About Fingent At Fingent, we believe technology has the power to transform lives those who use it, build it, and benefit from it. We create software that is elegant, functional, and impactful, helping organizations solve complex challenges. We nurture a culture where talented individuals thrive and grow, bringing the best to themselves, their peers, and their clients. Role Overview We are looking for an experienced SAP Delivery Manager to lead and drive SAP S/4HANA implementation and migration projects. This leadership role requires deep technical expertise, outstanding communication skills, and strong experience managing delivery teams and enterprise clients. Key Responsibilities Lead end-to-end delivery of SAP projects, from scope definition to successful deployment. Provide architectural guidance to align SAP solutions with client business goals. Translate customer needs into technical specifications and functional solutions. Guide and support engineering teams during configuration, development, and deployment. Oversee resource allocation, team onboarding, and performance monitoring. Collaborate with stakeholders and executive teams to ensure transparency and alignment. Facilitate agile ceremonies including sprint planning, reviews, and retrospectives. Ensure high technical integrity and quality standards across SAP solutions. Manage project risks and ensure timely issue resolution. Provide mentorship and structured growth opportunities to team members. Maintain up-to-date documentation, project reports, and executive briefings. Required Skills and Experience 10 12 years of experience in SAP S/4HANA solution consulting, delivery, or systems integration. In-depth knowledge of SAP modules: FICO, MM, PP, SD, PLM, and APO. Strong ABAP development skills and expertise with interface technologies (Web Services, REST APIs, Java connectors). Solid understanding of SAP best practices and security concepts. Proven experience in SAP S/4HANA migration and greenfield/brownfield projects. Experience delivering technical demos and presenting to executive stakeholders. Exceptional communication, leadership, and team management skills. Ability to anticipate project risks and proactively mitigate them. Experience in mentoring, training, and upskilling technical teams. Preferred Traits Strategic thinker with attention to detail and strong problem-solving abilities. Strong interpersonal skills with a collaborative and inclusive mindset. Passion for innovation and continuous improvement.

Job Title: Supplier Governance Specialist Location: Bengaluru, India Company: IBM Finance Organization Introduction This role requires a detail-oriented individual with strong organizational skills, capable of handling sensitive information with discretion and professionalism. The incumbent must also be adaptable, given the dynamic nature of supplier relationships and risk management scenarios. Your Role and Responsibilities The Supplier Governance Specialist will play a crucial role within the Client Supplier Governance team. This role involves supporting various stages of supplier governance, from initial risk assessments through to ongoing due diligence and reporting. The incumbent will be responsible for facilitating initial supplier risk screenings, conducting initial and ongoing due diligence, providing reporting support, and ensuring adherence to business rules and requirements. Key Responsibilities: Supplier Risk Assessment Support: Assist business/contract owners in completing the assessment questionnaire. Guide them through navigating secondary risk teams. Report the outcomes of the questionnaires. Repeat assistance as necessary until satisfactory completion. Due Diligence Questionnaire Support: Distribute the due diligence questionnaire to relevant parties. Validate that responses align with Telstra's business rules and requirements. Trigger appropriate actions based on Procurement and Specialist Risk Teams' inputs. Identify required follow-up actions, track their progress, and report status. Ongoing Supplier Due Diligence: Monitor contract and supplier risk alerts, triaging and escalating as per business rules. Maintain currency of questionnaire responses and supplier information. Track activities needed for remediation of identified gaps in questionnaires. Provide support in updating and maintaining the Risk Framework. Offer reporting support for risk-related activities. Required Education Associate s Degree/College Diploma in a relevant field (e.g., Supply Chain Management, Business Administration, or related field). Required Technical and Professional Expertise Relevant experience in supplier governance, risk management, or procurement. Strong understanding of procurement processes and risk management principles. Excellent communication skills to guide non-expert users through processes. Strong analytical skills to interpret data and make informed decisions. Proficient in using digital tools and systems for questionnaire distribution, tracking, and reporting. Ability to work independently and as part of a team, managing multiple tasks simultaneously. Preferred Technical and Professional Experience NA (Not Applicable) About IBM Finance Organization The IBM Finance Organization is responsible for driving enterprise performance and transformation. As the financial stewards of IBM, we deliver IBM s financial strategy, develop new business models, and mitigate enterprise risk. If you have a passion for creating business value, join our team in areas such as accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing. Qualification : Associates Degree/College Diploma in a relevant field (e.g., Supply Chain Management, Business Administration, or related field).

Introduction As a Customer Success Manager (CSM) for the IBM Apptio line of products, you will be responsible for ensuring customers have a successful experience using the products, providing ongoing support, monitoring their usage, and identifying opportunities for upselling or cross-selling. You will serve as the primary point of contact for a portfolio of customers, addressing any issues or questions they have and ensuring their overall satisfaction with the product. Your Role and Responsibilities Cloud Savings Program Management: Plan, execute, and track new and existing customer Cloud Savings Programs across AWS and/or Azure. Discount Management: Lead discussions and manage customer commitment-based discounts across all savings instruments. Customer Business Analysis: Analyze customer business objectives and use the Apptio Cloudability / Kubecost platform to create insightful reporting, dashboards, and savings programs. Operational Reviews: Perform analysis and present regular operational reviews to both customers and Apptio leadership. Collaborate with Global Teams: Work with an internal global team to grow a strategically important part of the Apptio business. Cross-Product Insights: Partner with other Apptio domain experts to combine the full suite of Apptio products, generating insights across a customer s total IT spend. Voice of the Customer: Be the voice of the customer, advocating for their requirements with Product and Engineering teams. Customer Relationship Management: Build and nurture strong relationships with customers, ensuring ongoing success and satisfaction. Required Education Bachelor's Degree Required Technical and Professional Expertise 5+ years of industry experience in relevant fields. Good understanding of Kubernetes and hold CKA Certification. Hands-on experience with a cloud vendor (AWS, Azure, or GCP), with certifications like AWS Practitioner or Azure AZ900. Proven ability to plan, execute, and track customer Cloud Savings Programs across CSPs. Deep knowledge of rate optimization at AWS (e.g., Savings Plans, Reserved Instances). Track record of increasing FinOps maturity within customer environments. Demonstrated ability to break down complex problems into sub-tasks and track outcomes effectively. Experience in customer-facing roles such as consulting, customer success, or equivalent. Proven ability to lead discussions and manage customer s commitment-based discounts across various savings instruments. Skilled at analyzing customer business objectives and using the Apptio Cloudability / Kubecost platform to build reporting, dashboards, and savings programs. Excellent communication skills both verbal and written across technical and non-technical contexts. Preferred Technical and Professional Experience AWS Certified Solution Architect - Associate or higher (or equivalent knowledge). Strong relationship-building skills with both customers and co-workers. Proven track record of developing frameworks to solve ambiguous problems and leveraging data to derive insights that lead to actionable recommendations. About the Business Unit IBM Software integrates core business operations with intelligence, from machine learning to generative AI, helping organizations become more responsive, productive, and resilient. IBM Software aids clients in putting AI into action to create real value with trust, speed, and confidence. It is instrumental in fields such as digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to leverage data, as AI's value is directly tied to the quality of data. IBM s AI and data platform scales and accelerates the impact of AI with trusted data and provides leading capabilities to train, tune, and deploy AI across business. IBM s hybrid cloud platform offers one of the most comprehensive approaches to development, security, and operations across hybrid environments, providing a flexible foundation for leveraging data, wherever it resides, to integrate AI into business processes. If you are passionate about driving customer success and want to play a key role in helping organizations optimize their cloud savings and accelerate their digital transformation, join IBM Apptio and be part of our dynamic, innovative team. This job description outlines the essential responsibilities and qualifications for the Customer Success Manager (CSM) - Apptio Products role, offering an excellent opportunity for professionals interested in cloud savings, customer success, and strategic growth.

Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.

Job Title: Technical Account Manager Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the role Locus is seeking a Technical Account Manager who will be responsible for working with and supporting the customer to derive Operational Value and Success from the Locus solutions. Responsibilities will include primary responsibility, post initial Go Live, for the Day to Day Functional, Operational and Usability enablement for Customers. The individual will work as part of the Customer Success team to deliver logistics, solution-oriented services to Fortune 1000 clients. Based upon experience, specific responsibilities may include Key Responsibilities: Act as the primary technical advisor for assigned clients, providing guidance on best practices and proactive support to drive success with Locus s solutions. Collaborate with clients to understand their technical and business requirements, ensuring our solution aligns with their goals. Manage and troubleshoot complex technical issues, providing resolution and guidance to prevent recurrence. Lead product onboarding, configuration, and integration efforts, ensuring smooth adoption and usage. Conduct workshops/trainings to help clients increase adoption. Ensure onboarding, adoption and expansion of the solution for customers during operations. Partner closely with product and engineering teams to advocate for customer needs and participate in the development of new features or solutions based on customer feedback. Conduct regular account reviews and status meetings with customers, offering insights into product usage and providing optimization recommendations. Create and maintain documentation, FAQs, and other technical resources to support self-service and client education. Work closely with sales and customer success teams to support renewals, upsells, and cross-sells by demonstrating the value and benefits of Locus s solutions. Qualifications: 5-7 years consulting experience in Supply Chain, Logistics and/or Transportation Management solutions required and experience in systems applications consulting, either internally or via an IT organization or externally with a consulting firm or software provider. Hands on experience in configuring, testing and implementing Supply Chain, Logistics and/or Transportation Management solutions required. Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits. Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners. Exceptional client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful Go-live. Experience in configuring and delivering software demonstrations are mandatory. Deep understanding of Supply Chain, Logistics and/or Transportation Management related processes. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Associate Director Control Tower at Captain Fresh Company Overview: Captain Fresh is a tech-led, vertically integrated global powerhouse of seafood brands. Founded in 2020 and headquartered in Bengaluru, India, Captain Fresh s portfolio includes well-known brands like CenSea in the US, SuperFish in Poland, and Senecrus in France. By leveraging technology, Captain Fresh leads the charge in bringing innovation to the traditionally fragmented seafood sector. The company integrates the key nodes of the seafood value chain procurement, processing, distribution, and retail across multiple species, ensuring high standards of traceability and sustainability. The group sources and distributes over 100 species of seafood across 30 countries, with a strong focus on responsible sourcing and empowering communities while protecting ecosystems. Role: Associate Director Control Tower Location: Bengaluru, India The Control Tower is the nerve center for the company's global operations, acting as a key enabler for operational excellence. As the Associate Director Control Tower, you will drive high-impact projects, oversee the execution of export shipments, and ensure operational metrics are met consistently. Roles and Responsibilities: Drive High-Impact Projects: Identify and Scope Projects: Focus on initiatives to improve cost and performance metrics across the value chain. Project Execution: Lead the execution of these projects, collaborating with key stakeholders. MIS Creation: Develop Management Information Systems (MIS) to track project success and present metrics to leadership. Onboarding Facilities: Manage the onboarding process for new facilities onto the proprietary technology platform, ensuring smooth integration. Export Shipment Execution: Shipment Planning: Execute shipments according to plan, ensuring zero detention or demurrage-related costs. Repacking and Labeling: Ensure repacking of materials and labeling are done as per the buyer s requirements, either in the factory or cold storage. Documentation Accuracy: Ensure that all shipments have accurate documentation, with zero delays due to errors or missing documents. Real-Time Tracking: Track shipments and provide real-time visibility to stakeholders regarding shipment status and delivery. Logistics Performance: Monitor logistics performance metrics, ensuring cost-effective and timely deliveries. Audits: Audit Management: Handle internal and external audits for the operations domain, resolving queries in real time to ensure smooth audit processes. The Ideal Candidate: We are looking for someone who has: Leadership in High-Impact Projects: Experience in leading large-scale supply chain or operational projects within manufacturing, particularly in export-oriented food industries. Experience in setting up a GCC (Global Capability Center) office for a large business organization would be an advantage. Consulting Experience: 3-7 years of consulting experience in the supply chain and manufacturing domains, specifically in operations or logistics. Multitasking in Complex Situations: Proven ability to manage multiple projects simultaneously in complex and ambiguous situations, ensuring timely delivery. Cross-Functional Collaboration: Ability to collaborate and communicate effectively at all levels of the organization, across different geographies. Deep Knowledge of Supply Chain: Strong understanding of supply chain processes, with excellent problem-solving and analytical skills to improve efficiency and cost-effectiveness. Fast-Growing and Innovative Environment: Be a part of a pioneering, tech-driven company in the global seafood industry that is transforming traditional practices. Global Exposure: Work at a global scale, managing projects across different countries and regions. Impactful Role: Lead high-impact projects that will directly influence the operational success of the organization. Sustainability Focus: Contribute to a company that values sustainability and responsible sourcing while supporting global communities.