Vendor Relationships Jobs in Bengaluru

461 Jobs Found

EX

Lead -regional Field Marketing

Exotel

6-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Lead Regional Field Marketing Location: Bengaluru Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform in emerging markets, recently licensed as a virtual telecom operator to provide end-to-end VoIP telephony services. Founded in 2011, Exotel s cloud-based product suite drives 70 million conversations daily for over 6,000 businesses across India, Southeast Asia, the Middle East, and Africa. Our offerings include: Omnichannel Contact Centre Communication API Suite Conversational AI Platform Exotel has achieved a $50M ARR and successfully raised $100M in Series D funding, winning recognition such as The ET Startup Awards 2022 Comeback Kid. Role Overview We are looking for a Lead for Regional Field Marketing to manage global field marketing initiatives, develop integrated marketing plans, and drive demand and pipeline growth across multiple regions, market segments, and target audiences. You will collaborate closely with sales, product, and marketing teams to execute campaigns and ensure alignment between marketing and sales priorities. Key Responsibilities Lead global field marketing efforts, developing and executing integrated marketing plans to meet demand & pipeline goals. Drive brand awareness and thought leadership across CXO communities and industries. Manage programs such as industry events, webinars, digital marketing, ABM, and customer advocacy to grow pipeline momentum. Partner with sales leadership on territory planning and act as a bridge between sales and marketing. Collaborate with product marketing, content, digital, creative, customer advocacy, and paid media teams to optimize marketing mix across channels. Communicate key campaigns and assets internally and externally, establishing structured feedback loops for campaign GTM success. Conduct analysis, goal reviews, and adjustments quarterly and annually to stay on track for campaign and pipeline targets. Experience: 6 10 years in marketing, ideally with B2B SaaS companies. Proven Track Record: Experience in building, scaling, and optimizing integrated marketing campaigns, preferably globally. People Management: Experience in hiring, mentoring, and leading high-performing teams. Demand Generation Expertise: Ability to drive enterprise segment demand generation. Communication Skills: Strong ability to collaborate and overcommunicate with internal and external stakeholders. Analytical & Strategic Thinking: Use market intelligence and data to develop strategies. Cross-functional Leadership: Experience leading teams across digital marketing, ABM, partner marketing, and other functions. Partner Ecosystem Knowledge: Understanding best practices in partner marketing and co-marketing. Operational Excellence: Responsible for organizational alignment, planning, and budget management. Technical Skills: Deep understanding of campaign management and marketing automation tools. Market Knowledge: In-depth understanding of Indian markets, vendor and agency relationships. Lead high-impact marketing initiatives for a high-growth SaaS company. Collaborate with a global, cross-functional team and drive measurable results. Opportunity to shape marketing strategy, scale programs, and build high-performing teams. Work in a fast-paced, innovative environment with cutting-edge AI and communication solutions. This role is ideal for someone with strong SaaS marketing experience, a strategic mindset, and proven leadership skills to drive regional and global field marketing success.

Lead Regional lead Field lead marketing Lead marketing
IS

Project Manager

Irp Systems

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Project Manager Location: Bangalore Department: Management About the Role We are looking for an experienced Project Manager to lead **electric powertrain development projects** through **matrix management**, coordinating a multidisciplinary team. You will oversee the planning, execution, and monitoring of product development activities from initiation through to full product maturity. This role involves close collaboration with R&D and supply chain teams, proactively identifying problems, creating solutions, and implementing efficiency improvements to deliver high-quality electric powertrain products. Key Responsibilities Project Leadership: Lead electric powertrain development projects by managing a **multidisciplinary team**, ensuring alignment across various functions (Mechanical, Electrical, Software/Embedded systems). Planning & Execution: Plan, manage, and monitor project **timelines, scope, budget, quality, and risk management** from initiation to product maturity. Cross-Functional Coordination: Communicate proactively with internal R&D teams and third-party vendors to ensure smooth project execution, efficient resource allocation, and effective problem-solving. Problem-Solving & Solution Implementation: Identify challenges early, develop **creative solutions**, and drive **continuous improvement efforts** to enhance the development process. Project Monitoring: Regularly track and report project progress, ensuring **timely and within-budget delivery**. Team Collaboration: Foster a collaborative environment, motivating and empowering team members to perform at their best, while cultivating a **positive, can-do attitude** across the team. Requirements Educational Background & Experience Education: A B.Sc. in **Mechanical, Electrical Engineering, or Computer Engineering** is a must. Experience: **7+ years of experience in project management** within the automotive industry. Core Expertise Project Management Expertise: Demonstrated experience in managing project **scope, schedule, budget, quality, and risk management**. Cross-Disciplinary Expertise: Familiarity with managing multi-disciplinary systems (Mechanical, Electrical, and Embedded Software) in a product development context. Leadership & Soft Skills Leadership Skills: Exceptional **leadership and communication skills** with the ability to drive, motivate, and manage teams effectively. Creative Problem-Solving: Strong ability to think creatively, solve problems, and implement process improvements efficiently. Team Player: Quick learner, proactive, and positive, with a strong ability to collaborate across teams and stakeholders. Desirable Skills Automotive Industry Knowledge: Prior experience in **electric powertrain development** or related fields within the automotive sector. Risk Management Expertise: Experience identifying potential risks and implementing mitigation strategies throughout the project lifecycle. Vendor Management: Proven track record of managing relationships with third-party vendors, ensuring seamless collaboration and delivery of components. Innovative Work Environment: Work on cutting-edge **electric powertrain technology** and play a crucial role in advancing the future of automotive engineering. Career Growth: Be part of a dynamic, fast-growing company where your contributions will have a direct impact. Collaborative Culture: Join a team that values collaboration, problem-solving, and continuous improvement. Qualification : B.Sc. in Mechanical, Electrical Engineering, or Computer Engineering is a must

Project Manager Project manager Manager project Full-Time
CO

Manager - Operations

Cowrks

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are looking for an experienced and forward-thinking Manager Operations to lead campus operations for Brookfield Properties in Bengaluru. The ideal candidate will bring over 10 years of experience in hospitality or real estate operations, with a proven track record of managing cross-functional teams, optimizing performance, and delivering best-in-class tenant experiences. As the operational lead for one or more campuses, you will oversee end-to-end property management, facilities operations, P&L oversight, vendor management, and customer-facing services. You will be expected to align operations with the Converge vision and drive strategic initiatives that enhance the campus environment, boost revenue, and ensure exceptional service delivery. Key Responsibilities: 1. Strategic Operations & Financial Management Develop and manage annual operating budgets; monitor P&L performance for campus/city-level operations. Work cross-functionally with leasing, marketing, tech, training, and transformation teams to execute activations and campus amenities. Lead cost optimization initiatives through preventative maintenance, energy management, and vendor negotiations. Explore new revenue streams through managed services, retail leasing, and partnerships. Support leasing of office and retail spaces in alignment with business plans. 2. Campus Operations & Experience Ensure seamless day-to-day campus operations in line with Converge standards. Implement strategies to enhance lobby, F&B, retail, and event experiences. Create and track SLAs, management reports, vendor agreements, AMCs, and compliance documentation. Conduct regular audits, walkthroughs, and cross-functional reviews to maintain high service and aesthetic standards. Plan and execute campus activations, including one marquee event annually. Partner with the marketing team to ensure alignment on all events and space-on-hire activities. Collaborate with procurement to ensure timely PO processing and vendor payments. 3. Team Leadership & Collaboration Lead campus teams including operations, F&B, tenant engagement, and event staff. Develop KPIs and implement SOPs to drive efficiency, service excellence, and staff performance. Champion a culture of continuous improvement, learning, and innovation. Guide onboarding/training of new staff across operational functions. Collaborate with corporate, city leadership, and transformation teams on strategic execution. 4. Tenant & Community Experience Work closely with tenants to enhance employee engagement and create a vibrant campus culture. Lead execution of tenant engagement surveys and act on feedback for service improvements. Support onboarding of tenants and amenities onto the Converge app and drive digital engagement. Design operational procedures to ensure consistent, high-quality tenant experiences. Encourage team involvement in delivering excellent customer care and personalized service. 5. Compliance, Safety & Sustainability Ensure adherence to fire safety, health, environmental, and legal compliance standards. Lead internal and external audits across all operational areas. Champion sustainability practices and social responsibility initiatives across the campus. Oversee maintenance and service infrastructure to ensure optimal functionality and safety. Who You Are: A strategic thinker with strong commercial acumen and customer-centric approach. A self-starter with the ability to lead autonomously and make sound business decisions. A strong communicator and collaborator who can manage multiple stakeholders and priorities. Resilient under pressure, detail-oriented, and driven to deliver high-impact outcomes. Passionate about elevating workplace experiences and building thriving communities. Preferred Qualifications: Bachelor's degree (minimum 3 years); specialization in Hospitality, Property, Facilities Management, or Business is preferred. 10+ years of experience in operations leadership within hospitality, real estate, or facilities sectors. Demonstrated success in leading large cross-functional teams. Strong client relationship management and vendor negotiation skills. Proven experience in driving operational excellence and process improvements. This Role Offers: The opportunity to lead operations at premier business campuses. Cross-functional exposure to marketing, leasing, digital products, and customer engagement. A high-impact role in shaping workplace experiences and community life across Brookfield campuses. Apply now to be part of a growing, dynamic team redefining the future of workspaces. Qualification : Bachelor's degree specialization in Hospitality, Property, Facilities Management, or Business is preferred

Manager Operations Manager operations Operations manager Full-Time
AT

Account Associate

Altem Technologies

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Account Associate Location: Bangalore Experience: 3 to 5 years Job Description We are seeking a detail-oriented and experienced Account Associate to oversee and manage general accounting functions. The role includes handling daily accounting activities, preparing financial statements, managing reconciliations, and ensuring compliance with statutory requirements. Key Responsibilities Manage day-to-day accounting tasks including accounts payable, accounts receivable, general ledger maintenance, and tax-related activities. Prepare month-end, quarter-end, and year-end financial statements in accordance with GAAP. Review financial data for accuracy, completeness, and adherence to company policies and accounting standards. Perform reconciliations of balance sheet accounts and investigate any discrepancies. Support external audits by providing required documentation and preparing audit schedules. Verify employee expense claims against company travel policies and post related accounting entries. Process daily payments to vendors and employees. Manage banking relationships related to issuance and encashment of EMDs, BGs, and FDs. Coordinate with customers for collection of DTA forms and TDS certificates regularly. File quarterly TDS returns, monthly GST returns, and other statutory filings timely. Provide guidance and support to junior accounting staff as necessary. Skills and Qualifications Bachelor s degree in Accounting, Finance, or a related field. Minimum 3 to 5 years of experience in accounting, preferably in a senior or progressively responsible role. Strong knowledge of Generally Accepted Accounting Principles (GAAP) and tax regulations. Proficient with accounting software such as QuickBooks, Tally, and Zoho. Advanced MS Excel skills, including VLOOKUPs, pivot tables, and data analysis. Excellent verbal and written communication skills. Detail-oriented with strong analytical and organizational abilities. Qualification : Bachelors degree in Accounting, Finance, or a related field

Account Associate Account associate Full-Time account management
PI

Sales Aggregate Crushing & Screening

Proman Infrastructure Services

5-20 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Sales Aggregate Crushing & Screening Location: Bangalore Experience: 5 20 years Education: BE / Diploma in Mechanical Engineering Job Type: Full-Time Job Overview We are seeking a highly motivated and experienced Sales Executive specializing in Crushing & Screening Equipment. The ideal candidate will play a key role in driving sales and rentals within the heavy construction equipment sector, meeting company sales goals, and expanding customer relationships. This role involves significant collaboration with various departments and a deep understanding of the technical aspects of crushing and screening products. Key Responsibilities Sales & Business Development: Specialize in selling crushing, screening, and other heavy construction equipment. Achieve sales and rental targets, aligning with company budget and profit goals. Cultivate and maintain strong vendor relationships to support business growth. Target and develop relationships with key customers within the heavy construction equipment industry. Develop and execute specific marketing strategies to generate leads and drive sales. Customer Interaction & Technical Expertise: Deliver detailed technical presentations to customers, explaining product specifications and benefits. Prepare comprehensive proposals, cost estimations, and quotations for customers. Follow up regularly with customers to close deals and finalize sales. Gather customer feedback on products and services, contributing to market insights and the rollout of new products or marketing initiatives. Collaboration & Coordination: Work closely with relevant internal teams and the corporate office to ensure smooth sales processes. Coordinate with various departments to ensure timely delivery and customer satisfaction. Required Skills & Experience 5 20 years of experience in sales of heavy equipment, preferably in the crushing & screening industry. Strong knowledge of aggregate crushing and screening machinery. Self-motivated, results-driven, and able to work independently to meet deadlines. Excellent communication, organizational, and presentation skills, with fluency in English, Hindi, and at least one regional language. Ability to travel frequently across the region to meet clients and attend site visits. Preferred Candidate Profile Experience in the crushing industry is highly preferred. Strong technical background and the ability to understand and explain complex product features to customers. Ability to manage multiple accounts and priorities effectively. Qualification : BE / Diploma in Mechanical Engineering

Sales Crushing Screening Full-Time Aggregate crushing
BE

General Manager - Network Infra & Security

Brigade Enterprises Ltd

10-20 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: General Manager Network Infrastructure & Security Location: Bangalore Department: IT and Systems Employee Type: Permanent Experience Required: 10 20 years Job Summary We are seeking a seasoned and strategic IT Infrastructure and Cybersecurity Leader to oversee and drive the company s enterprise-wide infrastructure and security initiatives. This role is responsible for developing and executing the vision, strategy, and programs to ensure the availability, performance, and security of our IT systems and data. The ideal candidate will work closely with executive leadership to align technology and security efforts with organizational objectives and risk tolerance. Key Responsibilities IT Infrastructure Management Lead the planning, implementation, and management of core IT infrastructure including networks, servers, cloud platforms, storage, and enterprise systems. Ensure high availability, performance, and scalability of IT infrastructure to support business operations. Oversee disaster recovery and business continuity strategies to mitigate operational risk. Manage vendor relationships, contracts, and Service Level Agreements (SLAs). Monitor system performance and continuously implement efficiency improvements and optimizations. Cybersecurity Leadership Establish, implement, and maintain cybersecurity policies, procedures, and standards across the organization. Conduct regular risk assessments, vulnerability scans, and implement corrective actions. Oversee security tools and solutions, including firewalls, antivirus, endpoint protection, SIEM, and intrusion detection systems. Lead incident response efforts, forensic investigations, and post-event reviews. Ensure compliance with relevant cybersecurity and data privacy regulations (e.g., ISO 27001, GDPR). Leadership & Cross-functional Collaboration Lead, mentor, and manage a team of IT infrastructure and security professionals. Collaborate with stakeholders across departments to align IT and cybersecurity strategies with business goals. Provide executive-level reporting on infrastructure performance, risk posture, incident management, and compliance metrics. Drive a culture of cybersecurity awareness and operational excellence throughout the organization. Qualifications & Experience Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Certifications (Preferred): CISSP, CISM, CISA, or equivalent professional certifications. Experience: 18+ years of progressive experience in IT infrastructure, cybersecurity, and risk management. Deep knowledge of security frameworks such as ISO/IEC 27001 and regulatory standards like GDPR. Proven experience in formulating and implementing enterprise-wide security policies and managing dynamic IT environments. Key Skills: Strategic planning & execution Project & vendor management Security architecture and governance Cross-functional collaboration & stakeholder communication Managing Security Operations Centers (SOC) Preferred Skills & Competencies Strong analytical and problem-solving skills to align business needs with technology solutions. Experience in documenting and executing security architecture and strategic plans. In-depth knowledge of IT networks, infrastructure systems, and cloud environments. Ability to communicate technical concepts to both technical and non-technical audiences, including C-level stakeholders. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Manager General manager Network Network Manager Infra
L&

Assistant Manager

Larsen & Toubro (l&t)

5-13 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Location: Bengaluru Experience Required: 5 to 13 years Minimum Qualification: Diploma in Electronics Engineering Key Skills Vendor Management Facility Management Customer Relationship Management (CRM) Maintenance & Operations Budgeting & Invoicing Documentation & Compliance Job Summary We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency. Key Responsibilities Operations & Facility Management Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules. Oversee society formation and handover, including documentation sign-offs and equipment transfers. Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders. Maintain uptime of common areas and amenities, and handle repair and spare part management. Coordinate issuance of permits to the project team as required. Budgeting & Financial Coordination Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team. Prepare yearly budgets for common areas and share them with residential societies. Respond to audit queries in coordination with the accounts team. Create and share monthly provisions with the finance department. Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times. Follow up with societies for maintenance invoice payments related to unsold apartments. Process vendor invoices and actively follow up with the accounts team for timely payments. Handover & Customer Coordination Ensure a smooth and delightful handover experience for residents. Verify all documents and issue NOCs (No Objection Certificates) to property owners. Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting. Liaise with project teams to resolve pending common area and tower work. Vendor & Project Coordination Oversee all vendor interactions, ensuring timely invoice submission and validation. Assist in vendor identification, evaluation, and procurement of consumables. Review and track progress on pending snag points with the project team. Ensure adherence to operational guidelines and standard procedures. Administrative & Support Activities Plan and organize staff welfare initiatives, internal events, and cost-reduction programs. Liaise with cross-functional departments to ensure seamless operations. Validate all service reports and ensure proper documentation is maintained. Qualification : Diploma in Electronics Engineering

Assistant Manager Assistant manager Manager assistant Full-Time
EA

Purchase Executive

Ebsl Automat

1-2 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Purchase Executive Home Automation Solutions Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat Pvt. Ltd. is a pioneer in home automation and smart living technologies, dedicated to delivering innovative solutions that enhance comfort, convenience, and security. We are looking for a motivated Purchase Executive to join our team and play a key role in sourcing the best products and components for our home automation projects. Position Overview As a Purchase Executive, you will be responsible for the strategic procurement of high-quality home automation materials, ensuring timely delivery, cost optimization, and vendor relationship management. Your role will directly impact project success and customer satisfaction through efficient supply chain management. Key Responsibilities Procurement Strategy: Develop and implement effective purchasing strategies to meet project timelines and budget goals. Vendor Management: Identify, evaluate, and select suppliers based on quality, cost, and delivery capabilities. Build and maintain strong vendor partnerships. Sourcing: Conduct market research to discover new suppliers, innovative products, and technologies in home automation. Purchase Order Management: Prepare and process purchase orders accurately, coordinating with internal teams for validation. Price Negotiation: Negotiate pricing, contracts, and terms to achieve cost savings while maintaining quality and delivery standards. Inventory Management: Monitor stock levels, collaborate with warehouse teams to manage storage, and avoid stock shortages or excess. Quality Assurance Coordination: Work with QA teams to ensure procured products meet company standards. Documentation & Reporting: Maintain precise records of procurement activities, contracts, and vendor performance; generate reports on cost savings and inventory. Budget Compliance: Assist in managing procurement budgets and ensuring financial discipline. Industry Knowledge: Stay informed about emerging trends and best practices in home automation procurement. Qualifications & Requirements Bachelor s degree in Business Administration, Supply Chain Management, or related field. Minimum 1 year of experience in procurement or purchase roles, preferably in home automation, technology, or related industries. Solid understanding of home automation products and technologies. Strong negotiation, communication, and vendor management skills. Proficient in procurement software, MS Office, and inventory management principles. Detail-oriented, analytical, and able to work independently as well as collaboratively. Familiarity with procurement regulations and legal requirements. Skills & Profile Must Have: Positive attitude, growth mindset, persistent follow-up, excellent communication skills, and at least 1 year of experience selling or purchasing technology solutions. Good to Have: Aggressive sales approach, computer and internet proficiency, experience in home automation or home theatre industry, and strong written communication skills. Compensation: Competitive, as per industry standards. Qualification : Bachelors degree in Business Administration, Supply Chain Management, or related field

Purchase Executive Purchase executive Executive purchase Full-Time
EA

HR Executive

Ebsl Automat

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: HR Executive (Recruitment and Administration) Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading innovator in home automation solutions, committed to delivering cutting-edge technology and exceptional experiences. We value our people and invest deeply in their professional growth and success. Position Overview We are seeking a dedicated HR Executive with a strong focus on recruitment and HR administration to support our expanding team. You will manage end-to-end hiring processes, employee onboarding, HR compliance, and talent development initiatives that align with our company s goals. Key Responsibilities Recruitment & Staffing Manage full-cycle recruitment: sourcing, screening, interviewing, and hiring top talent. Utilize various sourcing channels including job portals, social networks, and referrals to attract candidates. Coordinate with hiring managers to understand role requirements and design effective recruitment strategies. Conduct interviews (in-person and virtual) to assess candidate skills, experience, and culture fit. Negotiate employment offers and ensure a smooth hiring process. Employee Onboarding Organize and facilitate comprehensive orientation programs for new hires. Communicate company policies, benefits, and procedures clearly to new employees. HR Administration Maintain accurate employee records ensuring compliance with company policies and legal regulations. Address employee queries and provide support on HR-related issues. Assist in developing and implementing HR policies and procedures. Talent Development Work with management to identify training needs across departments. Facilitate training sessions and workshops to foster employee growth and skill enhancement. Qualifications & Requirements Bachelor s degree in Human Resources, Business Administration, or related field. Proven experience as an HR Executive, particularly in recruitment and HR operations. Solid understanding of employment laws and HR best practices. Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Ability to work independently and collaboratively in a dynamic environment. Skills & Experience Profile Communication & Interpersonal: Strong ability to build relationships with candidates, employees, and management; effective negotiation skills. Compliance & Legal: Knowledge of local and national labor laws, ensuring policy adherence. Onboarding: Experience designing and conducting orientation programs and benefits administration. Talent Development: Understanding training needs analysis and facilitation of learning sessions. Team Collaboration: Proven teamwork abilities in cross-functional settings. Problem Solving: Proactive, solution-oriented mindset. Adaptability: Comfortable navigating shifting priorities and evolving business requirements. Additional Information Commitment: EBSL Automat emphasizes a minimum 2-year commitment to foster long-term employee growth and organizational success. Notice Period: 2 months to ensure smooth transition and planning for both the company and employees. Qualification : Bachelors degree in Human Resources, Business Administration, or related field

Hr Executive Hr executive Executive hr Recruitment
EA

Inside Sales Executive

Ebsl Automat

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Inside Sales Executive Location: Bengaluru Job Type: Onsite No. of Positions: 1 2 Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading provider of home automation and smart living solutions, delivering cutting-edge technologies that enhance comfort, security, and convenience. We are committed to innovation, customer satisfaction, and employee growth. Position Overview We are seeking a dynamic and proactive Inside Sales Executive to support our growing team. In this role, you will manage vendor relationships, negotiate product pricing, and develop tailored proposals to meet customer requirements. You'll play a key role in ensuring customer satisfaction and driving sales through effective coordination and communication. Key Responsibilities Build and maintain strong relationships with vendors and suppliers of home automation products. Obtain product specifications, quotations, and pricing details from vendors in a timely manner. Analyze quotations, negotiate favorable pricing and terms to maximize value and profitability. Collaborate with the sales team to understand customer needs and identify appropriate product solutions. Develop customized proposals based on specific customer requirements using vendor-provided data. Present proposals to customers, handle objections, and answer product-related queries. Follow up with customers to close deals and maintain strong post-sale relationships. Maintain accurate records of all vendor communications, proposals, and sales activities in the CRM. Stay informed about the latest trends, technologies, and product offerings in the home automation industry. Qualifications & Requirements Bachelor's degree in Business Administration, Marketing, Engineering, or related field preferred. Proven experience in inside sales, vendor management, or procurement preferably in home automation or technology sectors. Familiarity with CRM systems and proficiency in Microsoft Office tools (Word, Excel, Outlook). Knowledge of smart home technologies (e.g., KNX, Zigbee, Wi-Fi systems) is a strong advantage. Must-Have Skills Strong Communication: Clear and professional communication with customers, vendors, and internal teams. Negotiation: Skilled in negotiating pricing and agreements with vendors and handling customer concerns. Vendor Management: Capable of evaluating suppliers and ensuring timely, quality product deliveries. Customer Focus: Ability to understand and address specific client needs through tailored proposals. Attention to Detail: Accuracy in analyzing quotes, specifications, and pricing structures. Organization: Well-organized with the ability to manage multiple leads and maintain detailed records. Team Collaboration: Strong team player who can align with sales, marketing, and customer support. Problem Solving: Resourceful and proactive in overcoming challenges and identifying solutions. Good to Have Time management and lead follow-up capabilities. Resilience in handling objections and rejection in a competitive market. Market awareness to identify new sales opportunities and stay ahead of trends. Technical understanding of home automation hardware/software is a plus. Perks & Benefits Comprehensive benefits including health insurance, paid time off, and employee provident fund. Career growth opportunities within a fast-growing technology-driven company. Collaborative and inclusive team environment with a focus on innovation. Company Culture & Commitment At EBSL Automat, we are dedicated to building long-term partnerships with our employees. We expect a minimum commitment of 2 years, ensuring professional development and alignment with our organizational vision. The notice period is 2 months, supporting seamless transitions and planning. Apply Today If you're passionate about technology, sales, and building meaningful customer relationships in a rapidly growing industry, we invite you to join us and help shape the future of smart living. Qualification : Bachelor's degree in Business Administration, Marketing, Engineering, or related field preferred

Sales Inside Sales Executive Sales Executive Executive Sales
SI

Senior Manager, Salesforce Operations

Samsara Inc

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Senior Manager Senior manager Salesforce Salesforce manager
C-

Technology Management

Cynlr - Cybernetics H.i.v.e

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Technology Management Location: Bengaluru Role Overview This role is focused on designing and building efficient IT processes and practices that empower all members of the organization to maximize productivity and achieve their goals. The emphasis is on pragmatic, user-friendly solutions that leverage IT infrastructure in a secure, sustainable, and seamless manner. Process implementation is driven by utility and convenience, not bureaucracy. Requirements in Practice Expertise in Microsoft Ecosystem: Deep knowledge of Microsoft Operating Systems and related product offerings. Designing and managing continuous workflows and connected experiences using Microsoft Apps, including Office 365 administration, Teams, OneDrive, and PC applications across organizational teams. Cloud & Collaboration Platform Management: Skilled in Azure and SharePoint policy design and governance for app and file sharing across users and organizations, to ensure streamlined, secure access to information. Hardware & Infrastructure: Comprehensive understanding of computer hardware components and peripherals. Ability to research and recommend optimal hardware configurations (laptops, PCs, workstations, servers, printers, conferencing systems, networks, etc.). Expertise in assessing product/service suitability based on support, cost, maintenance, upgradeability, and ecosystem richness. Vendor & Ecosystem Management: Proven ability to identify, negotiate, and maintain relationships with vendors across hardware, software, and services. A well-established vendor network is a strong advantage. Hands-On Setup & Troubleshooting: Proficient in hardware assembly, networking setup, and local server installations. Strong troubleshooting skills across hardware, connectivity, OS, and applications. IT Infrastructure & Security: Experience setting up Azure DevOps infrastructure and managing Active Directory user accounts and policies. Solid skills in network administration, asset management, network security (including Intune). Expertise in enabling remote workflows and remote desktop connectivity, including managing inter-office infrastructure across global locations (US, Europe). Must Have Understanding Of Computer hardware and workstation architectures. Office productivity tools and workflow automation. Network database, security device configuration, and user account policy management.

Technology Management Technology Management Full-Time Technology strategy
C-

Facilities Manager

Cynlr - Cybernetics H.i.v.e

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Facilities Manager Location: Bengaluru Role Overview The Facilities Manager ensures the smooth, safe, and sustainable operation of all physical infrastructure and services supporting the organization s activities. This role requires a blend of technical expertise, leadership, strategic vision, and a commitment to sustainability, safety, and operational excellence. Key Responsibilities 1. Communication & Leadership Lead and coordinate teams across maintenance, cleaning, security, and other facility-related functions. Delegate tasks effectively and maintain clear communication channels within teams and with other departments. Propose facility improvements and collaborate with stakeholders to implement solutions. 2. Technical Proficiency & Maintenance Oversee operation and maintenance of facility machinery and systems including electrical systems, HVAC, generators, boilers, and IT infrastructure. Conduct regular assessments and troubleshoot issues promptly to minimize downtime and ensure cost-effective operations. Manage vendor relationships for equipment servicing and maintenance contracts. 3. Safety & Crisis Management Develop and implement safety protocols, emergency response plans, and hazard mitigation strategies. Monitor compliance with safety regulations and standards to provide a secure work environment. Coordinate security services and ensure technological systems (CCTV, alarms, etc.) are operational. 4. Sustainability Initiatives Evaluate and improve energy efficiency across facilities (e.g., lighting, insulation, windows). Implement eco-friendly cleaning practices and promote recycling and waste reduction programs. Conduct sustainability training and hire contractors aligned with environmental goals. 5. Team & Conflict Management Manage schedules, workflow, and performance of maintenance, cleaning, and security teams. Resolve conflicts and promote a collaborative work culture. 6. Budgeting & Financial Oversight Prepare and manage the facilities budget, balancing operational efficiency with cost constraints. Plan for equipment lifecycle management, staffing, training, and other necessary expenditures. 7. Analytical Thinking & Strategic Planning Analyze operational data to optimize resource allocation and process improvements. Conduct risk assessments and safety audits to guide facility enhancements. Set goals aligned with organizational priorities and monitor progress. 8. Networking & Professional Development Build and maintain relationships with vendors, contractors, and industry professionals. Stay updated on emerging technologies, innovations, and regulatory changes affecting facilities management. Leverage network insights to improve facility operations and team capabilities. 9. Vision & Innovation Develop and execute a forward-looking facilities strategy aligned with the company s mission and growth objectives. Promote a culture of continuous improvement and innovation within the facilities team. Required Skills and Qualifications Proven experience in facilities management or related role. Strong technical knowledge of building systems, electrical, HVAC, and maintenance operations. Excellent communication and team leadership skills. Proficient in budgeting, financial planning, and vendor management. Demonstrated ability to manage safety protocols and emergency preparedness. Analytical mindset with strong problem-solving skills. Commitment to sustainability and eco-friendly practices. Preferred Qualifications Degree in Engineering, Facilities Management, or related field. Certification in Facility Management (e.g., IFMA, BIFM) is a plus. Experience with modern facility management software and tools. Knowledge of local safety and environmental regulations. Qualification : Degree in Engineering, Facilities Management, or related field.

Facilities Manager Facilities manager Full-Time Facilities management
RU

It Program Manager - Procurement

Rubrik

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

IT Program Manager Procurement Location: Bangalore, India (Night Shift: 9 PM 6 AM IST) About the Team Rubrik s Information Technology team drives business efficiency and scalability through a fully SaaS-based ecosystem. Supporting a fast-growing, cloud-first organization, the team is focused on delivering 100% uptime, secure operations, and seamless integration of critical systems like Salesforce, NetSuite, Workday, Snowflake, and more. About the Role As an IT Procurement Lead, you'll play a key role in Rubrik s vendor and procurement operations. You ll manage purchase orders, vendor relationships, contracts, forecasts, and collaborate across teams including Engineering, Sales, and Finance. Your ability to resolve procurement issues, maintain accuracy, and manage vendor communications will be essential in ensuring operational efficiency. Key Responsibilities Create and manage purchase orders and supplier forecasts. Draft and update contracts based on PO requirements for hardware/software. Generate and communicate POs and contracts to vendors and internal stakeholders. Validate pricing, quantities, and resolve blocked invoice or open order issues. Maintain vendor relationships, reconcile issues, and provide regular forecasts. Assist with budgeting, accruals, and monthly expense reporting. Use procurement tools like Coupa and financial platforms like NetSuite. Review and analyze procurement reports to ensure alignment with business needs. Experience You ll Need 5+ years of experience in procurement or related operations. Strong networking and stakeholder engagement skills. Excellent communication, grammar, and attention to detail. Proficiency in Coupa, NetSuite, Excel, PowerPoint, Google Sheets/Slides. Ability to handle night shift work hours (9 PM 6 AM IST). Join Us in Securing the World's Data Rubrik (NYSE: RBRK) delivers Zero Trust Data Security , protecting organizations from cyber threats, disruptions, and ensuring business continuity. Our AI-powered platform secures data across cloud, enterprise, and SaaS environments to uphold integrity, availability, and recoverability.

IT Manager It manager Manager it Program manager
ML

Sr Technical Project Manager

Mphasis Limited

12-15 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...

Sr Technical Project Technical project Manager
PH

Brand Partnership Manager

Phonepe

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Brand Partnership Manager About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Leveraging its leadership in digital payments, PhonePe has expanded into financial services such as insurance, mutual funds, stock broking, and lending. Additionally, PhonePe has ventured into adjacent tech-enabled businesses like Pincode for hyperlocal shopping and the Indus App Store, India s first localized app store. The PhonePe Group offers a portfolio of businesses aligned with the company s vision of enabling every Indian to unlock financial progress and access services. Culture At PhonePe, we care deeply about helping you do your best work every day. We trust our people and empower them to do the right thing. Here, you ll own your work from start to finish from day one. If you re enthusiastic about technology, eager to build innovations that impact millions, and enjoy ideating with the best minds in the country, PhonePe is the place for you. Job Description We are looking for a highly skilled Brand Partnership Manager to help lead our strategic partnerships with brands and vendors. This role involves developing key relationships, optimizing supplier relationships, and ensuring cost-effective procurement processes. The ideal candidate will have experience in sourcing, vendor management, and aligning products with local store needs. Key Responsibilities Demand Forecasting & Planning: Analyze sales data, trends, and forecasts to develop accurate demand plans. Collaborate with cross-functional teams to adjust procurement strategies based on evolving demand. Inventory Management: Ensure optimal stock levels are maintained at stores by monitoring inventory levels and balancing demand fluctuations with procurement timelines. Brand & Vendor Sourcing: Identify brands and vendors that align with our product needs, quality standards, and business objectives. Source and procure products while ensuring alignment with store requirements and demand forecasts. Hyperlocal Alignment: Work closely with brands and vendors to ensure store-specific needs are met, collaborating on deliveries, product availability, and service levels. This requires alignment at a hyperlocal level, which is a unique aspect in an e-commerce setup. Relationship Management: Establish and maintain relationships with brands and suppliers, negotiating contracts, and ensuring pricing efficiency, quality, and delivery standards. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience. With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.

Brand Partnership Manager Brand manager Partnership manager
SC

Asssitant Manager- Projects

Swiggy Careers

7-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Roles and Responsibilities Project Planning & Management Assist in developing comprehensive project plans, including timelines, milestones, and resource requirements. Develop and manage detailed project timelines, utilizing tools like PERT charts, Gantt charts, and project management software to track progress and ensure timely completion. Site Feasibility & Evaluation Conduct site visits with the Business Development (BD) team to evaluate the feasibility of pod construction at various locations. Review and validate floor plans and designs to ensure alignment with physical site conditions and project specifications. Vendor & Material Management Approve vendors and suppliers based on material standards, quality, and reliability. Ensure that all materials used during construction comply with project specifications and quality standards. Identify and manage relationships with contractors, vendors, and suppliers to meet delivery deadlines and quality standards. Evaluate vendor performance and address issues to maintain project progress. Construction Oversight Oversee on-site construction activities, ensuring adherence to project design, quality standards, and allocated budgets. Conduct frequent site visits to monitor progress, resolve issues, and ensure project timelines are met. Guide and supervise site engineers and contractors to ensure efficient task execution. Inspect construction materials and finished work to maintain high-quality standards, addressing deficiencies immediately. Safety & Compliance Ensure all designs and construction activities comply with safety standards and company specifications. Monitor safety protocols at construction sites, ensuring correct use of materials, machinery, and equipment. Ensure all regulatory approvals, permits, and licenses are obtained and documented. Budgeting & Cost Control Prepare and manage project budgets, ensuring costs are controlled and the project remains within budget. Track project expenses and provide regular updates to senior management. Prepare and finalize the Bill of Quantities (BOQ) based on detailed architectural drawings. Cross-Functional Collaboration & Reporting Work closely with internal teams such as Operations, Supply Chain, BD, Facilities, and IT for seamless project execution. Provide regular progress updates to the Project Manager/Senior Project Manager, highlighting challenges or delays and proposing solutions.

Manager Projects Manager projects Projects manager Full-Time
JN

Hr Manager

Juniper Networks

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

HR Connect Manager Location: Bangalore, India About Juniper Networks At Juniper, we believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network depends on the creativity and commitment of our people. It requires consistent and dedicated practice something we call the Juniper Way. Role Overview Juniper s Human Resources Shared Services Group (HR Connect) is the first point of contact for employees, supporting the entire employee lifecycle from onboarding to offboarding and everything in between. We aim to provide seamless support and guidance on HR-related programs and policies. The HR Connect Manager will oversee HR Operations and Compliance for the India and APAC regions as part of a global team. This role manages a team of 3 Employees and 2 Contractors with a focus on enhancing the employee experience. The successful candidate will possess strong leadership, customer service, coaching, and project management skills while thriving in a fast-paced, dynamic, multicultural environment. Key Responsibilities HR Operations Serve as the subject matter expert on HR processes, policies, and practices. Guide and support HR Advisors in responding to employee queries, consulting with managers, and administering HR policies. Ensure employees receive the best experience by recommending tools and resources that drive positive outcomes. Oversee program support and management for processes such as onboarding (Get Connected), offboarding, non-medical leaves of absence, and the annual performance management cycle. Define, track, and communicate team Service Level Agreements (SLAs), working closely with the HR Connect Manager for AMER/EMEA. Analyze HR Connect processes and metrics to ensure efficiency, effectiveness, and quality through data-driven decision-making. Compliance Possess a general understanding of compliance for India and international laws regarding employment practices. Oversee HR Compliance programs or projects (internal/external audits, entity setup, new laws interpretation, etc.). Ensure accurate and compliant maintenance of employee data and documents. Collaboration and Leadership Collaborate with COE Leaders and HR Business Partners to implement processes and systems that continuously improve outcomes. Lead cross-functional HR programs and manage relationships with vendors. Experience and Skills Required Bachelor's degree or equivalent in Human Resources, Business, or related field with 10+ years of HR experience in an operations role. Solid understanding of HR operations concepts, policies, and administrative procedures. Superior customer service skills. Proven ability to build relationships and influence across all levels. Ability to thrive in a fast-paced, dynamic, multicultural environment. Strong analytical, troubleshooting, and problem-solving abilities. Data-driven mentality with program management experience. Excellent interpersonal and communication skills. Experience managing a global team is a plus. Occasional business travel required.

Hr Manager Hr manager Manager hr Full-Time
TC

Lead - Voice Of Customers

Titan Company

15+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description: We are seeking a highly experienced and dynamic individual to manage and enhance the customer experience across all Titan brands through the effective implementation and management of the Net Promoter Score (NPS) program. This role requires a strategic mindset, strong leadership skills, and the ability to drive customer loyalty, improve satisfaction, and foster brand advocacy through actionable insights derived from customer feedback. Key Responsibilities: 1. Customer Feedback Management (CRM): Capture the Voice of Customer (VOC) across all touchpoints, engaging with business and brand SPOCs to finalize survey questionnaires. Deploy customized surveys to gather customer feedback and ensure timely setup and deployment. Conduct preliminary analysis of customer responses, particularly focusing on detractors, and extract actionable insights. 2. Analysis & Insights Generation: Analyze VOC data collected through the NPS tool and derive key insights for improving customer experiences and addressing pain points. Regularly track and report NPS scores for all brands, creating a comprehensive dashboard for management and key stakeholders. Provide timely and actionable insights to the business, focusing on customer pain points and product improvements. 3. Cross-functional Collaboration: Coordinate with various business divisions, especially the sales team, to share insights and drive customer experience improvements. Influence and govern effective detractor engagement strategies to facilitate customer winbacks. Work closely with divisions to track improvements in customer journeys and product quality resulting from VOC actionables. 4. Preventive Measures & Root Cause Analysis: Analyze VOC data to identify recurring issues, and collaborate with relevant divisions to implement preventive measures and eliminate root causes of customer complaints. Design and present actionable insights to address issues and enhance the overall customer experience. 5. Vendor & Tool Management: Liaise with NPS tool vendors to understand and document functional requirements, ensuring alignment with business needs. Collaborate with the legal department to create service agreements for vendors, and manage vendor relationships for seamless tool operations. Coordinate with internal teams for user acceptance testing (UAT) and ensure that new tool features meet functional requirements. Oversee the timely processing of invoices, vendor pay-outs, and ensure the adherence to contractual timelines for tool development and testing. 6. Reporting & Documentation: Maintain and deliver up-to-date reports and dashboards on customer feedback, with a focus on actionable insights. Document key VOC insights, preventive measures, and improvements made to address customer complaints. Job Requirements: Education: Graduation or Post-Graduation in a relevant field. Experience: Minimum 15+ years of relevant experience with a bachelor s degree, or 12 years with a Master s degree. Experience in CRM, customer feedback analysis, and NPS management. Behavioral Skills: Strong influencing and leadership skills Excellent problem-solving abilities Effective stakeholder management Conflict resolution and negotiation skills Ability to drive initiatives and inspire teams across functions Knowledge & Technical Skills: Deep understanding of the retail and service industry Expertise in Voice of Customer tools and methodologies Awareness of the latest technologies and ability to create CRM-specific solutions Proficient in Excel and CRM tools Tech-oriented with an aptitude for exploring new software solutions Key Performance Indicators (KPIs): On-time delivery of survey setup and deployment. Accuracy and timeliness of NPS score reporting and dashboards. Effective implementation of actionable insights to improve customer journeys and product quality. Reduction in complaints related to specific processes based on VOC analysis. Successful management of vendor relationships and adherence to tool development timelines. On-time and accurate processing of vendor payments and invoices. External Interfaces: CRM Tool Vendors Analytics Function IT Function Inbound Call Center Legal Function Business Divisions (especially Sales Team) Internal Interfaces: Various business divisions and departments for cross-functional collaboration Legal and IT departments for tool and vendor management

Lead Voice Customers Full-Time Lead - Voice of Customers
HP

Ai Governance Program Manager

Hewlett Packard Enterprise | Hpe

10-12 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

HPE Global IT is a dynamic organization enabling digital transformation through cutting-edge technology solutions. As an AI Governance Lead, you will play a pivotal role in defining and implementing governance frameworks to ensure the responsible and ethical use of AI technologies within HPE. Key Responsibilities Translate high-level business objectives into AI governance requirements and frameworks. Define and prioritize AI governance program goals based on business needs and compliance requirements. Develop, implement, and support AI governance strategies that align with HPE s overall AI vision. Ensure AI projects comply with governance and ethical standards through design reviews and assessments. Analyze business requirements for AI initiatives to design robust governance frameworks. Monitor AI risks, generate key performance metrics, and regularly report on governance effectiveness. Collaborate with Privacy, Cybersecurity, and AI Ethics teams to ensure regulatory compliance. Manage AI governance tools and systems for compliance monitoring and performance analysis. Lead and mentor a technical team of full-time employees and contractors. Establish relationships with vendors and negotiate cost-efficient contracts for AI tools and services. Represent AI governance initiatives in customer-facing discussions and engagements. Willingness to travel domestically or internationally as needed. Required Qualifications Education & Experience: Bachelor s degree with a minimum of 12 years of experience, or Master s degree with a minimum of 10 years of experience in AI governance, IT strategy, or a related field. Skills & Competencies: Leadership & Team Management Strong ability to lead, mentor, and manage technical teams. AI & Data Governance Expertise Deep understanding of AI technologies, machine learning models, and data privacy regulations. Program Management Ability to oversee complex AI governance programs with both technical and business considerations. Problem-Solving & Analytics Strong analytical skills to assess governance risks and implement effective solutions. Communication & Stakeholder Management Ability to explain AI governance concepts to non-technical audiences and collaborate across functions. Preferred Qualifications Experience in Cisco Security Technologies and AI security compliance frameworks. Strong knowledge of privacy regulations, cybersecurity policies, and AI ethical principles. Familiarity with AI risk assessment models and compliance auditing tools. Why Join HPE? Health & Wellbeing We offer a comprehensive benefits package to support your physical, financial, and emotional well-being. Personal & Professional Development HPE invests in your career growth through specialized training programs and internal mobility opportunities. Diversity, Inclusion & Belonging We embrace diversity and create an inclusive work environment where everyone feels valued and empowered. At HPE, we make bold moves together. Join us in shaping the future of AI governance and enterprise innovation! Qualification : Bachelors degree with a minimum of 12 years of experience, or Masters degree with a minimum of 10 years of experience in AI governance, IT strategy, or a related field.

Ai Governance AI Governance Program Governance Manager

1 - 20 of 0 jobs

* No exact matches found. Showing closest results instead
Sort by:

No results found

Modify search criteria or create an alert to get relevant jobs as soon as they’re posted

Create an alert

Continue to Save

Please login to your jobseeker account, or create a new one to save this job.

Feedback

Share Feedback