Views Jobs in Hyderabad

Job Title: Senior Database Developer Location: Hyderabad / Chennai, India Experience Required: 3+ Years Open Positions: 1 Job Type: Full-Time | Permanent About the Role: We are seeking a detail-oriented and skilled Senior Database Developer to join our team in Hyderabad or Chennai. The ideal candidate will have strong expertise in database design, development, and integration with Microsoft SQL Server and proficiency across the Microsoft Business Intelligence (BI) stack. Key Responsibilities: Design, develop, and maintain robust databases and data warehouses using Microsoft SQL Server. Work extensively with the full Microsoft BI stack including SSIS (SQL Server Integration Services), SSAS (SQL Server Analysis Services), SSRS (SQL Server Reporting Services), and Power BI. Develop, optimize, and deploy complex reports and dashboards for business stakeholders. Collaborate with cross-functional teams to design scalable data solutions aligned with business goals. Use strong SQL skills to write efficient queries and manage relational database systems. Participate in solution design and data warehouse architecture. Communicate technical concepts clearly and effectively to both technical and non-technical audiences. Required Skills & Qualifications: Minimum 3 years of experience working with SQL Server databases and Microsoft BI tools. Hands-on expertise in SSIS, SSAS, SSRS, and Power BI. Strong knowledge of relational database concepts and SQL language. Experience in data warehouse and solution design. Proven ability to develop insightful reports and dashboards. Excellent verbal and written communication skills in English. Bachelor s degree or higher in Computer Science, Information Technology, or related field. Perks & Benefits: Competitive salary with performance-based interim hikes. Comprehensive corporate group medical insurance for employees. Supportive, inclusive, and employee-friendly work culture.

Job Title: Senior Consultant - FS Developer Tech Engineer Location: Hyderabad Entity: Financial Services Your Role Work across the entire solution lifecycle, including requirement analysis, front-end and back-end development, design, system integration, architecture, and support. Analyze root causes of incidents and provide well-thought-out solutions. Document the resolutions provided and share them with relevant stakeholders. Support the business by providing effort estimations and conducting feasibility studies. Perform code reviews and share the findings with colleagues to improve the quality of deliverables. Your Team You will be working as part of the End User Artificial Intelligence and Transformation team. This team develops end-user automation and solutions, based in Pune and London. We are a technology-driven team focused on end-user services, developing, integrating, testing, documenting, maintaining, supporting, and decommissioning technology solutions aimed at solving business problems. Your Expertise We re looking for someone with: Several years of experience as a software developer (experience within financial services is a plus). Expertise in Typescript, JavaScript, CSS, and frameworks such as Angular 12+, ReactJS, and NodeJS. Experience with MS SQL Server including writing and optimizing stored procedures, creating views, and managing database performance. Strong understanding of Azure services, Function Apps, Infrastructure as Code (IaaC), and GitLab. Expertise in building web service-based REST APIs. Knowledge in web development tools and data modeling. Expertise in HTML5, Bootstrap, Client-Side Development, SASS/LESS, CSS3, and Responsive Design. The ability to build client-side applications for both web browsers and mobile devices. Experience in developing tools leveraging complex data sources. Knowledge of integrating UX design and engineering into products for a seamless user experience. Experience in desktop application development. Bonus: Experience developing style guides or UX wireframes. You Are: An excellent communicator and negotiator who can articulate complex technical concepts clearly. A self-starter, capable of independently creating innovative solutions. Fluent in English, both spoken and written. Analytical and logical, able to solve problems in an efficient and effective manner. Result-oriented and assertive, with a positive attitude towards challenges. Motivated, self-directed, and driven to achieve excellence. Methodical, concise, and accurate, with a strong attention to detail. Why You Should Join Us At Deloitte, we provide an environment where you can grow your skills and be part of a team that is shaping the future of the industry. If you are a driven individual who thrives in solving complex technical challenges, this is the place to take your career to the next level. This Senior Consultant role offers an exciting opportunity to contribute to cutting-edge projects in Financial Services technology development. If you are passionate about creating solutions that matter, we encourage you to apply.

Job Description We are looking for a passionate engineer interested in working at an early-stage startup building innovative cloud-native data protection solutions. The ideal candidate must be comfortable learning and scoping business requirements to develop effective solutions. This is a great opportunity for engineers who are eager to step out of their comfort zone and solve impactful modern data security concerns. Desired Background and Experience: Must be a problem solver with the ability to think critically and creatively. Minimum of 8 years of experience building products using Java and/or Python. Prior experience in startups is a huge plus. Comfortable with rapid prototyping and implementation of products in an agile team environment. Data engineering experience with implementation of data ingestion, ETL, data pipeline/workflows. Experience implementing database views and UDFs to control access to data using row and column filters. Working experience in databases and data warehouses. Proficient in one or more of the following: AWS RDS, AWS Data Lake, Redshift, Athena, Databricks, and Snowflake. Experience implementing data solutions using Spark. Ability to write and tune complex SQL queries.

Database Developer Experience: 6+ Years Job type: New Employment type: Permanent Job function: Information Technology Preferred work mode: Work from office Location: Hyderabad Key Responsibilities: Create and manage data marts, SQL Server Objects, including tables, views, stored procedures, triggers, etc., according to business requirements Architect the database for reporting efficiency, and implement best practices Optimize queries, stored procedures, and indexes to improve reporting performance Participate in design sessions with other developers in the development team Analyze data and provide recommendations for new reports/dashboards Communicate effectively with different groups, and work as a team- player Perform on- going research to explore new features, versions, and related technologies, and provide recommendations to enhance our offerings Assist with the transfer of knowledge of technical skills Competent to work at the highest level of all phases of software development Performs other duties as assigned Educational Qualifications BE, B. Tech, M. Tech in Computer Science or equivalent Skills Experience in travel domain is a plus Excellent problem solving, analytical, and troubleshooting skills Extensive knowledge of T- SQL language Thorough understanding of database schema design and concepts Very strong knowledge of Relational Database Management System (RDBMS) concepts within SQL Server 2005 or above Strong understanding of Online Analytical Processing (OLAP)/Data- Warehousing concepts Knowledge of : SQL Server Reporting Services (SSRS) is a huge plus Proficient in data validation, interpreting and displaying data Ability to work and deliver in an environment with little supervision Strong interpersonal skills and ability to communicate effectively Strong desire to explore new features and product capabilities Knowledge of CLR(C#) SQL functions is a plus Solid knowledge in performance tuning and optimization Strong knowledge of database replication and high- availability solutions Troubleshooting performance with Profiler and Execution Plans Index creation and implementation Strong communication skills Strong organizational, multi- tasking, and time- management skills Possess a strong work ethic and a high level of professionalism Qualification : BE, B. Tech, M. Tech in Computer Science or equivalent

Overview At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft s mission of empowerment and cutting-edge technology - to life for the world s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Qualifications Required/Minimum Qualifications Bachelor's degree OR Master s degree in computer science, Information Technology, Engineering, or related field AND 14+ years experience in developing technology solutions, practice development, architecture, and consulting. Additionalor Preferred Qualifications Technical or Professional Certifications Inclusive and collaborative driving teamwork and cross-team alignment. Strong partner relationship management and solution development skills. Conversant knowledge of competing platforms and solutions. Strong executive presence including communication and presentation skills with high comfort to large and small technical audiences. Problem solving mentalityleveraginginternal and/or external resources, conflict resolution, and follow through with partners. Orchestration of application development lifecycle. Demonstrable architecture, design, implementation, and/or support of complex application architectures Candidates must alsodemonstrate the abilityto adapt tonew technologies, learn quickly, and understand relevant cloud trends is required. Other The job may require travel. Fluent English verbal and written communications skills area must. /span> Responsibilities Architecture and Design Leverages a structured approach to architecture projects using existing methodologies (e.g., Waterfall, Agile, Iterative) that make use of existing reference architecture and establishedarchitectural styles and design patterns. Defines and documents the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution Leads cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use todeterminecustomer appetite for the business solution. DemonstrateROI that the business solution realizes. Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots. Collaborates with business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves ambiguity in the requirements and documents assumptions and implications where it cannot be resolved. Drives development and execution of Test Plans to prove that each requirement/constraint has been implemented as expected by the customer. Collaborates with Project Manager and Account Team toidentify, categorize, and communicate business and technical risks. Generates new and/or improvements to existing intellectual property.Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/externalcommunities. Trusted Advisor Develops a network of internal/external relationships to build influence in addressing problems/ blockers and facilitating additional views on the matter of interest. Stays up to date on Microsoft s technologies, products. Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers / partners when a decision or course of action will not produceoptimalresults. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Thought Leadership Shares ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to junior colleagues to educate them on technical and non-technical concepts. Technology Areas Designing scalable solutions on Azure cloud platforms with focus on performance and resiliency, utilizing microservices architecture, data structures, modern application design patterns, and anti-patterns, such as MVC, CQRS and/or SAGA Engineering distributed applications within architectural scenarios such as Web andIoT Extensiveexperiencein application development including implementing,customizing, operating, and troubleshooting Azure Cloud solutions. Comprehensiveexpertisein microservices, Docker, and Kubernetes. Containers for packaging application deployment units and interacting with container-orchestration technologies such as Kubernetes, Service Fabric, Cloud Foundry DefiningCI/CDpipelines to automate test and release across different application environments using concepts such as Blue/Green and Canary deployments and related technologies (e.g.,Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet) Strong working knowledge of security controls such as encryption, AuthN/AuthZ, application monitoring and end-to end Telemetry. Proficient with one or more Cloud Databases such as Azur...

Job Summary SAP BTP (Business Technology Platform) Developer will focus on SAP S/4HANA Private and Public cloud and other SAP surround systems (Fieldglass, Concur, Ariba, Success Factors). As a key member of our SAP practice, you will play a pivotal role in shaping our clients digital transformation journey. Your expertise in SAP BTP will drive successful implementations, enhance business processes, and deliver value to our clients. In your role you will support to analyse business requirements, and design and implement SAP BTP solutions. Qualifications Good technical skills and experience writing commercial-grade applications on SAP BTP are required Understand Micro-service Architecture, SAP Cloud Foundry features & capabilities Experience on Hana Cloud HDI Containers with SQL Script, PL/SQL, Stored Procedures, Designing tables, calculation views Core Data Services (CDS) with Strong Cloud Application Programing model(CAPM), OData & JavaScript Experience Knowledge of BTP Services Identity Services, XSUAA Hands-on experience with SAP Business Application Studio (BAS), GIT, and DevOps 4 - 6 years of experience in designing and developing SAP application At least 3+ years in BTP apps development Experience working with DevOps: Understanding of DevOps principles, including Continuous Integration/Continuous Delivery (CI/CD) processes, experience deploying and maintaining applications using Github The ideal candidate will have extensive expertise in HANA Data Modeling API ABAP OOPS ABAP Development for SAP HANA and FIORI APPS This role requires a deep understanding of technical and domain skills to drive innovative solutions and enhance our business processes Possess extensive experience in HANA Data Modeling API ABAP OOPS ABAP Development for SAP HANA and FIORI APPS Demonstrate strong problem-solving skills and the ability to troubleshoot complex technical issues Exhibit excellent communication and collaboration skills to work effectively with cross-functional teams Responsibilities Design, develop, and deploy cloud-based applications on the SAP BTP platform using SAP Cloud Platform tools and technologies such as, JavaScript, and Java, including multitenant aware apps Collaborate with cross-functional teams to define requirements and create technical specifications for new applications and enhancements Integrate SAP BTP applications with various SAP and non-SAP systems using integration technologies such as OData, REST, and SOAP Develop and maintain SAP BTP extensions and add-ons for existing SAP solutions such as S/4HANA Ensure adherence to best practices and standards in SAP BTP development, including following the SAP Fiori Design Guidelines Implement application security using SAP BTP services like SAP Cloud Identity, Single Sign-On, and OAuth 2.0 Perform unit testing, integration testing, and performance testing to ensure the quality of developed applications Troubleshoot and resolve technical issues related to application development, deployment, and operation Provide technical documentation for developed applications, including design documents, user guides, and troubleshooting guides Stay updated with the latest developments in SAP BTP and provide recommendations on new technologies and tools for continuous improvement Analyze and resolve significant, sophisticated, high-impact production problems, assessing alternatives as appropriate and implementing solutions Ability to review the work of contractors and come up with standard methodologies Balance multiple tasks and be flexible in switching between different tasks Work with multi-regional teams across different time zones. Preferred: SAP BTP certification in any of the Integration and cloud development. (SAP Certified Associate - Backend Developer - SAP Cloud Application Programming Model, SAP Certified Associate - Integration Developer, SAP Certified Associate - Back-End Developer - ABAP Cloud Qualification : 4 - 6 years of experience in designing and developing SAP application

Job title: Senior Analyst Forecasting & Analytics Location: Hyderabad About the job Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup tocentralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, andR&D, Data & Digital functions . SGH strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, andCommercial organizations in Sanofi, globally. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. At our Sanofi we are leveraging analytics and technology, on behalf of patients around the world. We are seeking those who have a passion for using data, analytics, and insights to drive decision making that will allow us to tackle some of the world s greatest health threats. Within our commercial Insights, Analytics, and Data organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management. Forecasting and analytics deliverables support planning and decision making across multiple functional areas such as finance, manufacturing, product development and commercial. In addition to ensuring high-quality deliverables, our team drives synergies across the franchise, fosters innovation and best practices, and creates solutions to bring speed, scale and shareability to our planning processes. As we endeavour, we are seeking a dynamic talent for the role of Senior Analyst Forecasting & Analytics It is essential to have someone who understands and aspires to implement innovative analytics techniques to drive our insights generation across different functions. Job Summary Main Responsibilities: People: Maintain effective relationship with the stakeholders (Country & Cross border Teams) within or cross GBUs and tasks with an end objective to develop educational and communication content as per requirement. Actively lead and develop SGH operations associates and ensure innovative technologies are leveraged. Initiate the contracting process and related documents within defined timelines; and Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget. Performance:Support forecasting activities (pre and post forecasting), including updating TM1 PAFE (excel based) models, testing data push to TM1. Creating complex TM1 Planning analytics reports Quick, Dynamic, and customized. Test and validate report working in TM1 web. Largely working on creating/updating TM1/Planning analytics views, using MDX to create subsets for views, working with Production support to create ad hoc Turbo integrator processes, Writing business rules. Define and evaluate reporting and analytics needs at the individual country level or market level while enhancing solutions. Design TM1 dimensions, attributes, aliases, cubes for new markets/products additions and ready to launch products thus evolving the existing TM1 application. Oversee monthly actuals load process, validate the data. Work with production team to deploy solutions. Integrate new data sources with TM1. Streamline and optimize forecasting collection and submission process. Refresh Existing Reports and identifies improvement opportunities in reporting and BI tools and as needed structure / functionality with the latest insights as they become available. Collaborate with Digital teams to enhance data access across various sources, develop tools, technology, and process to constantly improve quality and productivity. Create robust forecast models and dashboards taking into consideration key data, insights, trends, and assumptions around patient flow, market dynamics, competitive landscape, payer mix, supply chain inventory fluctuation, etc. Evaluate and maintain existing forecast models; identify and prioritize areas for improvement to iteratively improve function over time. Refresh forecast model assumptions and as needed structure / functionality with the latest insights as they become available. Process:Identify and interpret business needs, analyse, and prioritize the requirements, write functional specifications, design, and analyse data, identify gaps, and provide business requirements and expectations feedback. Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the business teams. Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh Use latest tools/technologies/methodologies and partner with internal teams to provide support on all sort of regular and ad hoc business analytics activities like build, maintenance, and enhancements of such systems. Ability to work cross-functionally, gather requirements, analyse data, and generate insights and reports that can be used by the GBU. Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the business teams. Stakeholder:Work closely with global teams and/ external vendors to ensure the end-to-end effective project delivery of the designated deliverables. About you Experience: 4+ years of experience in pharmaceutical product commercial forecasting and analytics. In-depth knowledge of common databases like IQVIA, APLD, Engagement and execution data. Soft Skill & Technical Skills: Strong learning agility; Ability to manage ambiguous environments, and to adapt to changing needs of the business; Good interpersonal and communication skills; strong presentation skills a must; Team pla...

Job Description We are seeking an experienced Senior QA Engineer to oversee our quality assurance team. You will be required to manage all aspects of software and product testing, including developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports. To ensure success as a Senior QA Engineer, you should have extensive experience in high-level problem-solving skills and the ability to lead and project manage effectively. Must Have: Excellent Communication skills Quick learner and willing to learn Demonstrate in-depth complete functional knowledge of the products Implementing testing procedures and overseeing the QA process Must have owned and delivered at least one product Team Player API Testing Test case writing Agile Process Experience with test case management tools like Jira Experience with SQL Queries and willingness to learn Middleware concepts (What is Java, JEE, Node, Mongo etc.) Troubleshooting (See API Calls, JSON viewers, XML) - View logs and see what is happening Proactive approach Good to Have: Experience working in SAAS Platforms Experience with AWS or other cloud platforms

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Job Title: Scrum Master Grade Level: 11 About the Role: The S&P Global Commodity Insights team is undergoing a transformation to adopt platform-centric software engineering practices, aligned with Agile development methodologies. The Scrum Master will play a critical role in driving this Agile adoption across the team. The Impact: This role supports major strategic initiatives aimed at strengthening market leadership, enhancing customer experience, and implementing next-generation software technologies. It offers an exciting and visible opportunity to contribute during a period of significant organizational and operational transformation. Responsibilities: Coach teams and the organization on Agile/Scrum practices and values to enhance customer satisfaction. Guide teams toward self-organization. Assess Scrum maturity across teams and the organization, and foster continuous improvement at a sustainable pace. Identify and remove impediments, or guide teams to the appropriate personnel to resolve issues. Create a trusting, safe environment where issues can be openly discussed without fear of blame, retribution, or judgment, focusing on problem-solving. Facilitate work progress without coercion or micromanagement. Foster effective discussions, decision-making, and conflict resolution. Enhance internal and external communication, improving transparency and information flow. Shield teams from external distractions and interruptions. Support and educate Product Owners, particularly in backlog grooming and maintenance. Lead by example, using servant leadership principles to support teams. Drive continuous improvement by facilitating retrospectives and encouraging teams to take ownership of their processes and outcomes. What We re Looking For: Basic Qualifications: First-level Scrum Master certification (PSM I). Minimum of 7 years of experience as a Scrum Master for software development teams practicing Scrum principles, methods, and frameworks. Experience working in a SAFe environment across three or more Program Increments (PIs), with a clear understanding of SAFe team structures. Proficiency in applying the SAFe framework. Enforce team rules, including Scrum guidelines, Built-In Quality practices (XP), Work in Progress (WIP) limits from Kanban, and other agreed processes. Collaborate with fellow Scrum Masters to enhance Scrum adoption across the organization. Strong facilitation, situational awareness, conflict resolution, continuous improvement, and transparency skills. Knowledge of documented patterns and techniques for addressing common Scrum challenges (e.g., Burndown techniques, retrospective formats, defect handling). Excellent oral and written communication skills. Proficiency with tools such as Azure DevOps, Confluence, MS Teams, and SharePoint. Demonstrate commitment to Scrum values commitment, focus, openness, respect, and courage. Preferred Qualifications: SAFe Scrum Master (SSM) certification. Familiarity with other Agile frameworks (Kanban, XP, Crystal, FDD). Experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, and Agile Games. Previous experience in a Team Lead role. About S&P Global Commodity Insights: S&P Global Commodity Insights provides a comprehensive view of global energy and commodity markets, enabling customers to make confident decisions and create long-term, sustainable value. As a trusted connector, we bring together thought leaders, market participants, governments, and regulators to co-create solutions that drive progress. Essential to navigating the Energy Transition, our coverage spans oil and gas, power, chemicals, metals, agriculture, and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the world s leading provider of credit ratings, benchmarks, analytics, and workflow solutions across global capital, commodity, and automotive markets. Through our solutions, we help leading organizations navigate economic landscapes and prepare for the future.

Overview If so, the M65 Security Engineering at Microsoft have a great opportunity for you. We are looking for candidates to work on solutions that protect Microsoft services against cyberattacks. We are a team that values diversity of multiple fronts and believes in deep collaboration bringing the best side of technology. Our team consists of engineers with expertise in large-scale software systems, security analysis, big data, and machine learning. We delight in digging in deep to analyse the billions of events and terabytes of data generated each day by all Microsoft products and services (e.g., Azure, M365) services for evidence of suspicious activities. We ensure that critical security components are present throughout the infrastructure powering these services and that these components are kept up to date. Qualifications Required Qualifications: 8+ years of professional software engineering experience designing, building, and running cloud services at large scale in C#, .Net or any high-level programming language. Excellent coding skills, strong understanding in OOPS, design patterns and their application. Self-learner with passion for technologies. Must know Secure by Design principles. Outstanding ability to both work independently and coordinate across geographies. Outstanding ability to communicate complex ideas and concepts to a variety of cross-group stakeholders. Strong organization skills, a bias for action, and ability to deliver results. Proven ability to deal with ambiguity and drive for clarity. Excellent ability to work efficiently, prioritize workflow, ramp quickly, and meet demanding deadlines. Outstanding communication skills and collaboration capabilities. Self-learner with passion for technologies. Able to deep dive in complex areas and self-drive. Preferred Qualifications: Proficient working knowledge of cloud-computing environments like Microsoft Azure, AWS, GCP - Azure preferred. Hands on experience in an object-oriented programming language such as C#, Java or Scala. Strong software design and problem-solving skills. Experience with modern software services engineering practices such as testing in production, live monitoring, data driven engineering. Rapid prototyping and iteration skills the next line. Experience with web service development and familiar with related technologies. Basic automation scripting skills with PowerShell and developing modules. Experience building and shipping production grade software or services. Experience using agile methodologies or test-driven development (TDD) Rapid prototyping and iteration skills. Background Check: Ability to meet Microsoft, customer and/or Government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud background check: This position will be required to pass the Microsoft Cloud background check upon higher/transfer and every 2 years they are after. Microsoft is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, gender, sexual orientation, gender identity or expression, religion, national origin, middle status, age, disability, veteran status, genetic information, or any other protected status. Our Culture: Growth mindset we practice a learn it all vs a know-it-all attitude. Wins are cheered, failures are celebrated and viewed as learning opportunities. Candour we believe in transparency and receiving and providing regular constructive feedback across the hierarchy. Diverse and Inclusive every voice matters and is appreciated. This is a safe environment where you can express yourself without fear of retribution. Leadership oriented each of us are leaderswho strive to create clarity, generateenergy,and deliver success.We believe in leading withempathy,trust,andcontext rather than control. Responsibilities Write well designed code with an emphasis on quality, maintainability, scalability, and performance. Analyse security threats to M365 and build monitoring components to address those threats. Solid understanding of Design and implement to enable real time, highly scalable, performant, and sustainable solutions. Deliver automated and well-tested features across different services and platforms. Use engineering best practices throughout the software development lifecycle to establish maintainable, reliable, and secure systems. Collaborate with teammates in various roles to plan and execute on key deliverables. Work in a culture of continuous improvement, adaptation, reflection, and growth. Learn quickly from your peers, projects, and interactions with customers. Provide on call support and monitor the health of services in production as part of DevOps culture. Execute the Dev-Sec-Ops approach to software delivery by designing, coding, testing, deploying and operating components of Microsoft 365 security monitoring system.

About the Team: S&P Global is a leading provider of Environmental, Social, and Governance (ESG) data for investors, corporates, and other stakeholders. Our ESG offerings create value by helping investors mitigate long-term risks and enabling corporations to enhance their long-term financial performance. The ESG team is responsible for collecting a broad range of ESG data from various company and governmental sources, delivering an in-depth, multi-faceted view into the resilience of companies against changes in ESG factors. The team manages one of the world s most comprehensive proprietary datasets on corporate sustainability, which is leveraged across various S&P Global divisions and products to support investors, asset managers, and corporate decision-makers. Responsibilities & Impact: Data Processing & Application: Process ESG-related financial and qualitative/quantitative data, ensuring accuracy and consistency in alignment with CSA guidance. Data Collection & Validation: Collect, standardize, and validate ESG data from a range of documents, including government and regulatory filings, corporate reports, and industry publications. ESG Research & Trends: Maintain a solid understanding of ESG concepts, research methodologies, and emerging trends. Stay updated on industry knowledge and reporting standards. Collaboration & Problem-Solving: Engage with ESG analysts to identify challenges, propose solutions, and support the team with troubleshooting issues. Process Improvement: Contribute ideas for new data collection methods and propose improvements to existing processes and product offerings related to ESG content sets. Global Collaboration: Work closely with various internal teams and stakeholders across regions, ensuring the data aligns with global interests and meets the diverse needs of S&P Global s business divisions and external clients. Data Integrity & Research Support: Utilize internal and external public research sources, such as government documents, CSR reports, stock exchanges, industry journals, and analyst reports, to collect, summarize, and synthesize meaningful ESG information. Sustainability Insights: As part of S&P s ESG team, help manage one of the world s leading sustainability indices and corporate sustainability benchmarking methodologies, driving innovation in ESG research and trends. What s in it for You: Growth & Development: Join a newly established, growing team and gain valuable insights into upcoming ESG trends. Work in a project-focused, international team with opportunities for advancement. Exposure to Best Practices: Gain hands-on experience with best-in-class ESG methodologies, working alongside like-minded professionals who are passionate about sustainability. Career Progression: Opportunities for personal and professional development, with a focus on enhancing your ESG knowledge and expanding your career within the field. What We re Looking For: Basic Qualifications & Skills: Educational Background: Bachelor s or Master s degree (or equivalent) in a related field; advanced degrees are welcomed. ESG Experience: A minimum of 2 years of professional experience in ESG data ratings, research, or corporate sustainability. Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with ESG data tools and platforms is a plus. Document Interpretation: Ability to interpret complex corporate documents, including articles, bylaws, prospectuses, annual reports, sustainability reports, and codes of conduct. Work Schedule Flexibility: Willingness to work in rotational shifts as required, with the ability to multitask and meet deadlines in a team environment. Skills & Qualities: Strong attention to detail and a persistent approach to work. Excellent research, analytical, and problem-solving skills. Clear written and oral communication skills, with the ability to present findings effectively. Initiative and resourcefulness, with an agile mindset to adapt to collaborative environments. Ability to manage multiple priorities simultaneously in a dynamic, fast-paced work environment. Qualification : Bachelors or Masters degree (or equivalent) in a related field; advanced degrees are welcomed.

Description A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Technical Support Engineers (Salesforce Product Suite Technical Experts) along with associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services. Location: Hyderabad/Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts determined as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not necessary that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours 5.30 AM IST onwardsWork hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support management roles. Strong Experience in managing technical support professionals. Experience with support tools and phone systems. Excellent written and verbal communication skills. Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience. Continuously raises the bar on what defines customer service delivery. Excellent situational awareness in handling objections in dynamic customer environments. Leading cross-functional collaboration across global teams Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision Drive stakeholder engagement across peers and senior management Ability to address and effectively engage large audiences and hold their interest Strong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversations Provide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and development Ability to successfully communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product Management Strong Escalation management experience with multiple stakeholders including customers and product teams Demonstrate strong work ethic and advanced organizational skills Ability to develop and deliver creative business solutions for complex problems Ability to attract, hire and retain high-performing support professionals Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insights Detailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goals Ensure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customers Ensure the delivery of high-quality technical and soft-skills training for direct reports Deliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goals Effectively represent the Support department on cross-organizational teams to deliver on organizational objectives. Manage workflows and schedules for direct reports and ensure adequate workload coverage Deliver regular reports that provide qualitative and quantitative descriptions of business performance Manage key processes including FAQ analysis, case reviews, and customer feedback analysis Develop and maintain Support procedures and policies Advocate for customers and define ways to continually add value to the customer experience Serve as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support group Foster and facilitate the professional growth and development of team members Empower and install confidence in team members to enable them grow Flexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdays Work as Duty Manager on rotation or as per business needs handling customer escalations and priority issues Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/support management

About the Role: Associate Director, Workflow Digitization S&P Global is looking for an experienced Product Manager to serve as a key tactical interface between core business and technology teams. Working with Product Owners and mature scrum teams, this role enables Commodity Insights researchers, analysts, market reporters and news to digitize and improve business processes, using next-gen technologies in a seamless, productive way. This hands-on role involves creating solutions, optimizing processes & leading initiatives to solve business problems while striving for high adoption of solutions through effective change management & communications. The Team: The Product Management team is a highly motivated team scaling innovation and building platforms for our Commodity Insight business lines including news, pricing, research and analytics. We use Agile methodologies to drive ongoing delivery work closely with business and technology partners to share knowledge, embrace change and implement best-of-breed technology. Responsibilities and Impact: This role is a key partner in supporting the Commodity Insights strategy by designing and implementing service-oriented solutions within our digital workflow platforms. You will be the Product Manager for the services that solve diverse business problems by developing our next generation of workflow systems to leverage latest automation, GenAI and cloud technologies by working closely with stakeholders in an end-to-end implementation of the solution: inception, prototyping, development, and productionizing. You will be able to demonstrate the ability to translate complex business processes to technical solutions. Define product vision, strategy, and roadmap based on external product management feedback, business requirements and internal goals. Collaborate with internal teams, SMEs and stakeholders to identify product requirements and prioritize feature development. Identify and drive opportunities for incorporating new technologies into existing workflows to optimize current operations. Work closely with the product owners and software development team to ensure that products are developed on time, within budget, and meet quality standards. Monitor and analyze application performance and use data-driven insights to make informed product decisions. Develop and manage a high performing teams, creating an environment to enable them to excel, leading by example and providing regular coaching for their continued development. What We re Looking For: A highly motivated and disciplined team player with7-10 years of product management experience, particularly in application or platform delivery using Agile methodology Strong problem-solving and analytical skills Excellent written and verbal communication in English. Outstanding interpersonal skills, the ability to adapt communication styles, and a willingness to listen and learn Experience with LEAN management and language is a plus. Experience with workflow platforms and automation systems is a plus About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world s leading organizations navigate the economic landscape so they can plan for tomorrow, today.