Virtual Training Jobs in Bengaluru

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.

Conversational AI Lead / Architect Location: Bangalore | Employment Type: Full-time About the Role We are looking for a skilled and experienced Conversational AI Lead/Architect to join our team at Avaamo. In this role, you will be responsible for designing, developing, and implementing cutting-edge Conversational AI solutions. As a subject matter expert, you'll work closely with IT managers, business teams, and customers to understand their requirements and deliver high-impact solutions that enhance the Avaamo platform. Responsibilities Lead the design, coding, and implementation of Avaamo s Conversational AI products, ensuring solutions meet both technical and business needs. Collaborate with IT managers and business stakeholders to gather requirements and translate them into actionable technical solutions. Drive the implementation of solutions using Conversational Design principles and best practices. Develop, deploy, and maintain customized extensions to the Avaamo platform tailored to specific customer requirements. Provide technical guidance and training sessions to partner and customer development teams, ensuring smooth onboarding and ongoing success. Evaluate reported defects and prioritize them for resolution, ensuring product quality and customer satisfaction. Travel to customer locations for on-site support, providing hands-on assistance and expertise as needed. Document best practices, implementation guidelines, and "how-to" guides to support customer and partner teams in leveraging Avaamo s products effectively. Requirements (Mandatory) 6+ years of strong programming experience in JavaScript, HTML, and CSS. Proven expertise in creating and consuming REST APIs and SOAP services. In-depth knowledge of web technologies and current industry trends. Solid understanding of security in web applications and services. At least 2 years of experience using Node.js, with a deep understanding of its architecture. Hands-on experience with Git and other version control systems. Experience deploying web applications on Linux servers in production environments. Familiarity with deployment processes and CI/CD tools. Exceptional communication skills, with the ability to work with both technical and non-technical teams. Minimum of 2 years of experience in client-facing roles, working closely with customers to deliver solutions. Good to Have Full-stack development experience, with expertise in UI/UX design or insights. Working knowledge of AI, ML, and NLP technologies. Experience with enterprise system integrations, such as MS Dynamics CRM, Salesforce, ServiceNow, and MS Active Directory. Experience implementing Single Sign-On (SSO) in web/mobile applications. Ability to quickly learn new technologies and manage small engineering teams. At Avaamo, we re redefining the future of Conversational AI. We specialize in creating advanced conversational interfaces that solve high-impact challenges for enterprises. Join our team and contribute to pioneering AI-driven technologies that are transforming how businesses engage with customers and employees.

Associate Implementation Location: Bengaluru Work Type: Full-Time About Intugine Every day, countless physical goods from dairy and snacks to electronics and automobiles travel through complex supply chains before reaching consumers. Brands managing these operations often struggle with timely deliveries, customer satisfaction, and operational cost control. Intugine Technologies is a global leader in multimodal supply chain visibility, helping over 75 major enterprises including Philips, Flipkart, Xiaomi, Diageo, Myntra, Swiggy Instamart, and Mahindra Logistics optimize operations, reduce logistics costs, and delight customers through our advanced visibility platform across air, land, sea, and rail. Role Overview As an **Associate Implementation**, you will be crucial in delivering seamless onboarding and integration of Intugine s solutions for our mid-market customers. You ll oversee end-to-end implementation, drive operational excellence, and act as the key liaison between clients and internal teams. This role offers a blend of hands-on technical setup, process design, and customer engagement. Key Responsibilities Lead the complete implementation of Intugine s platform at customer sites, ensuring projects are delivered on time and meet client requirements. Travel to client locations to understand their unique needs, provide training, and build strong relationships. Design, establish, and continuously improve implementation processes for efficiency and client satisfaction. Collaborate closely with the technical team to configure software solutions and troubleshoot issues. Define and monitor KPIs to track project health and success. Implement systems and workflows that guarantee adherence to client specifications and service levels. Research new product offerings and develop implementation frameworks for their rollout. 1-2 years of experience in product or SaaS implementation, preferably in B2B environments. Ability to balance big-picture thinking with meticulous attention to detail. Strong communication and interpersonal skills to engage diplomatically with diverse stakeholders. Excellent time management, prioritization, and delegation capabilities. Knowledge of Supply Chain Management (SCM) is a plus. Creative mindset with a passion for innovation and process improvement. Self-driven, responsible, and capable of working autonomously. Highly organized and adept at managing multiple tasks simultaneously. Proficient in English (native speakers a bonus). Perks at Intugine Comprehensive Health Coverage Personal Development Budget for upskilling Flexible Working Hours Open Door Policy Say goodbye to cubicles! Generous Parental Leave Documented Equal Pay Policy (since 2025) Education Assistance to support your growth Complete Ownership & Work Autonomy Life Skills Training (tax planning, investments, mental well-being, health & fitness) Company Outings because fun matters! Paid Time Off your well-being is our priority

Application Engineer Location: Bangalore Department: Engineering / Customer Success Role Summary Fracktal Works is seeking an enthusiastic and technically skilled Application Engineer to join our team in Bangalore. In this customer-facing role, you will be responsible for supporting clients with technical challenges, conducting training, evaluating applications, and collaborating across teams to advance the use of 3D printing technology. Your work will play a key role in driving innovation, improving customer experience, and enabling the successful adoption of additive manufacturing solutions. Key Responsibilities Provide hands-on technical support to customers, resolving issues related to 3D printing hardware, software, and processes. Collaborate with the sales and engineering teams to develop new 3D printing applications and tailor solutions to client needs. Deliver customer training on 3D printing systems, software (CAD), and post-processing techniques. Work with the R&D team to test new materials and print processes aimed at improving quality, reliability, and performance. Evaluate 3D printing products and services; offer feedback and insights to the engineering team for continuous improvement. Maintain a strong understanding of 3D printing trends and technologies, and share insights with the sales and marketing teams. Represent the company at trade shows, conferences, and events, showcasing solutions and building customer/vendor relationships. Develop technical resources including documentation, training guides, and application notes for both internal and customer use. Support the sales process by providing technical assistance, conducting product demonstrations, and attending customer meetings. Coordinate with the sales team on scheduling, documentation, and ensuring availability of sales-related equipment and materials. Perform CAD modeling for client-specific applications and internal development projects. Required Skills & Qualifications 1 3 years of experience with 3D printing technologies (FDM, SLA/DLP, SLS) in commercial or industrial settings. (Fresh graduates and interns with relevant skills are also encouraged to apply.) Hands-on experience with operating, maintaining, and troubleshooting 3D printing or industrial equipment. Familiarity with the complete 3D printing project lifecycle, including design, printing, post-processing, and testing. Strong oral and written communication skills with the ability to explain complex technical concepts clearly. Excellent problem-solving, facilitation, and consultation skills. Awareness of technology trends and innovations in additive manufacturing. Technical Proficiencies CAD Software: SolidWorks, Fusion 360, Autodesk Eagle Simulation/Analysis Tools: Ansys Workbench (Static Structural), Minitab Documentation Tools: LaTeX Programming Languages: C/C++, Python Operating Systems: Windows, Linux Education Bachelor s degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field. Candidates with strong industry experience in lieu of a degree may also be considered. At Fracktal Works, you'll work at the intersection of engineering and innovation. As an Application Engineer, you'll be empowered to solve real-world problems, work with cutting-edge 3D printing technologies, and contribute directly to customer success and product development. Qualification : Bachelors degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field

Job Title: Process Trainer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Us At Altisource, we build world-class technology and services for the mortgage and real estate industries. We partner with 7 of the top 10 U.S. mortgage servicers, operate one of the top three real estate auction platforms, and manage a cooperative representing over 15% of the $1.8 trillion U.S. originations market. If you're detail-oriented, have a passion for training, and thrive in a dynamic environment this is your chance to make an impact. Position Summary We re looking for a skilled and enthusiastic Learning & Development (L&D) Trainer to design and deliver high-impact training programs for our mortgage services teams. You'll play a key role in enhancing performance, improving process understanding, and supporting business goals. This role is based in Bengaluru, and will begin in a remote capacity. Key Responsibilities Training Delivery & Facilitation Conduct engaging and effective training sessions (both live and online). Facilitate new hire, cross-skill, refresher, and floor support training. Apply adult learning principles and creative training techniques for maximum retention. Instructional Design & Content Development Design customized L&D programs based on business needs. Collaborate with SMEs to convert expert content into learner-friendly modules (classroom, online, or blended formats). Performance Tracking & Coaching Monitor trainee performance during training programs; provide developmental feedback and coaching. Use data analytics to identify training gaps and conduct refresher sessions as needed. Process Management & Improvement Maintain training records and data as per L&D protocols. Drive process improvements in training delivery and program management. Support training-related documentation and project timelines. Stakeholder Collaboration Liaise with business and L&D teams to ensure alignment on processes, scheduling, and training requirements. Attend and implement insights from any client-mandated training sessions. Mentorship & Team Support Mentor junior trainers in facilitation, content delivery, and training methodologies. Participate in on-the-job training support and floor activities. Qualifications & Skills Experience: Minimum 2+ years of experience in U.S. Mortgage Origination Services. Education: Graduate in any discipline. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Communication: Strong verbal and written communication skills. People Skills: Good interpersonal and team management capabilities. Business Acumen: Ability to analyze data, recommend process changes, and collaborate with global teams. Work Ethic: Strong organizational skills with the ability to meet tight deadlines and handle pressure. A collaborative and growth-oriented work environment. Opportunities to make a meaningful impact through training and development. A chance to work with one of the leading names in the mortgage and real estate industry. Join us and be a part of transforming how homes are bought, sold, and managed. Qualification : Graduate in any discipline

Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are looking for an experienced and forward-thinking Manager Operations to lead campus operations for Brookfield Properties in Bengaluru. The ideal candidate will bring over 10 years of experience in hospitality or real estate operations, with a proven track record of managing cross-functional teams, optimizing performance, and delivering best-in-class tenant experiences. As the operational lead for one or more campuses, you will oversee end-to-end property management, facilities operations, P&L oversight, vendor management, and customer-facing services. You will be expected to align operations with the Converge vision and drive strategic initiatives that enhance the campus environment, boost revenue, and ensure exceptional service delivery. Key Responsibilities: 1. Strategic Operations & Financial Management Develop and manage annual operating budgets; monitor P&L performance for campus/city-level operations. Work cross-functionally with leasing, marketing, tech, training, and transformation teams to execute activations and campus amenities. Lead cost optimization initiatives through preventative maintenance, energy management, and vendor negotiations. Explore new revenue streams through managed services, retail leasing, and partnerships. Support leasing of office and retail spaces in alignment with business plans. 2. Campus Operations & Experience Ensure seamless day-to-day campus operations in line with Converge standards. Implement strategies to enhance lobby, F&B, retail, and event experiences. Create and track SLAs, management reports, vendor agreements, AMCs, and compliance documentation. Conduct regular audits, walkthroughs, and cross-functional reviews to maintain high service and aesthetic standards. Plan and execute campus activations, including one marquee event annually. Partner with the marketing team to ensure alignment on all events and space-on-hire activities. Collaborate with procurement to ensure timely PO processing and vendor payments. 3. Team Leadership & Collaboration Lead campus teams including operations, F&B, tenant engagement, and event staff. Develop KPIs and implement SOPs to drive efficiency, service excellence, and staff performance. Champion a culture of continuous improvement, learning, and innovation. Guide onboarding/training of new staff across operational functions. Collaborate with corporate, city leadership, and transformation teams on strategic execution. 4. Tenant & Community Experience Work closely with tenants to enhance employee engagement and create a vibrant campus culture. Lead execution of tenant engagement surveys and act on feedback for service improvements. Support onboarding of tenants and amenities onto the Converge app and drive digital engagement. Design operational procedures to ensure consistent, high-quality tenant experiences. Encourage team involvement in delivering excellent customer care and personalized service. 5. Compliance, Safety & Sustainability Ensure adherence to fire safety, health, environmental, and legal compliance standards. Lead internal and external audits across all operational areas. Champion sustainability practices and social responsibility initiatives across the campus. Oversee maintenance and service infrastructure to ensure optimal functionality and safety. Who You Are: A strategic thinker with strong commercial acumen and customer-centric approach. A self-starter with the ability to lead autonomously and make sound business decisions. A strong communicator and collaborator who can manage multiple stakeholders and priorities. Resilient under pressure, detail-oriented, and driven to deliver high-impact outcomes. Passionate about elevating workplace experiences and building thriving communities. Preferred Qualifications: Bachelor's degree (minimum 3 years); specialization in Hospitality, Property, Facilities Management, or Business is preferred. 10+ years of experience in operations leadership within hospitality, real estate, or facilities sectors. Demonstrated success in leading large cross-functional teams. Strong client relationship management and vendor negotiation skills. Proven experience in driving operational excellence and process improvements. This Role Offers: The opportunity to lead operations at premier business campuses. Cross-functional exposure to marketing, leasing, digital products, and customer engagement. A high-impact role in shaping workplace experiences and community life across Brookfield campuses. Apply now to be part of a growing, dynamic team redefining the future of workspaces. Qualification : Bachelor's degree specialization in Hospitality, Property, Facilities Management, or Business is preferred

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Application Engineer Department: Technical Location: Bangalore Experience: 1 4 Years Job Description We are looking for an enthusiastic and self-motivated Application Engineer with hands-on experience in Dassault Syst mes CATIA V5 and the 3DEXPERIENCE platform. This role requires strong technical aptitude, a passion for engineering solutions, and a willingness to travel to support customer needs. Candidates with familiarity in local industry practices will have an added advantage. Key Responsibilities Provide technical support and expertise on CATIA V5 and the 3DEXPERIENCE platform to clients across various industries. Conduct product demonstrations, training sessions, and technical workshops. Assist the sales team with pre-sales technical support, including understanding client requirements and proposing suitable solutions. Troubleshoot and resolve technical issues in a timely and professional manner. Maintain strong communication with customers to ensure satisfaction and ongoing support. Travel to client sites for implementation, support, and training as required. Stay updated on the latest developments in Dassault Syst mes products and industry trends. Requirements Educational Qualification: B.Tech/B.E./Diploma in Mechanical Engineering, Industrial Production Engineering, or Automobile Engineering. Experience: 1 to 4 years of relevant experience in a technical/application support role, preferably working with Dassault Syst mes solutions. Skills: Proficiency in CATIA V5 and familiarity with the 3DEXPERIENCE platform. Excellent communication and presentation skills. Strong problem-solving abilities and customer service orientation. Willingness to travel frequently for customer engagements. Knowledge of local industries and client needs is a plus. Qualification : B.Tech/B.E./Diploma in Mechanical Engineering, Industrial Production Engineering, or Automobile Engineering

Position: Area Sales Manager Location: Bangalore Experience: 4 to 12 years Education: B.Tech/BE/MBA Role Overview We are looking for a dynamic and results-driven Area Sales Manager to lead our regional sales initiatives. The ideal candidate will be responsible for expanding the dealer/customer base, driving sales volume, and achieving market share targets. This role requires strong planning, team leadership, and market insight to optimize performance across assigned territories. Key Responsibilities Sales & Target Management Achieve and exceed sales volume targets and market share goals for the assigned region. Set performance goals for the sales team and ensure consistent tracking and delivery. Identify and unlock new market opportunities and customer segments. Team & Dealer Management Lead and support sales representatives to drive performance across territories. Conduct regular team meetings, performance reviews, and territory analysis. Ensure dealership staff are aligned with company goals and have access to quality enablers (tools, training, materials). Channel & Inventory Oversight Develop and nurture channel partner relationships including distributors and dealers. Monitor inventory levels, ensure availability of stock, and manage returns effectively. Coordinate with dealers for accurate and timely forecasting. Market Development & Promotion Plan and execute sales promotional activities in collaboration with marketing. Work closely with financers and insurance partners to support market growth. Analyze dealership performance and implement corrective actions when needed. Feedback & Compliance Act as a communication bridge between dealerships and corporate functions. Ensure adherence to company policies, initiatives, and brand standards. Gather and relay market intelligence, including competitor activities and regulatory updates, to the Regional Sales Manager (RSM) and Head Office. Customer Engagement Visit key customers to gather feedback, understand expectations, and resolve escalations. Maintain a strong customer-centric approach to build loyalty and trust. Key Skills & Competencies Strong customer focus with problem-solving ability Proven track record in sales planning, target achievement, and territory management Ability to motivate teams and manage performance Proficient in conducting reviews, providing feedback, and driving improvement Strategic thinking with strong communication and interpersonal skills Opportunity to lead high-impact regional sales initiatives Work in a dynamic, fast-paced, and performance-driven environment Contribute to the growth of a strong and expanding brand Apply now and be part of a forward-thinking organization. Qualification : B.Tech/BE/MBA

Position: Customer Experience Training Manager Location: Bengaluru Experience: 4 to 10 years Education: B.Tech / B.E. / MBA Role Overview We are seeking an experienced and passionate Customer Experience Training Manager to lead the delivery of impactful training programs across our dealer network. This role focuses on enhancing customer satisfaction by elevating soft skills, reinforcing Kia values, and closing service delivery gaps through hands-on, on-the-job training (OJT). You will play a key role in shaping the customer journey at the dealership level. Key Responsibilities Training Delivery & Execution Plan and conduct On-the-Job Training (OJT) programs for Sales & Service teams at Kia dealerships. Deliver soft skills and customer etiquette training, including refresher sessions. Conduct need-based training in response to customer complaints or service gaps. Promote and instill Kia values and behaviors across the dealership network. Training Needs Analysis & Planning Assess training needs in collaboration with regional field teams. Identify knowledge and behavior gaps based on customer feedback and operational data. Develop customized training plans to address specific performance issues. Reporting & Performance Tracking Generate and circulate periodic training reports, dealer scorecards, and monthly review templates. Prepare regional review reports, MIS reports, and contribute to the Annual Business Plan. Track and monitor training effectiveness and its impact on customer satisfaction metrics. Cross-functional Coordination Collaborate with regional teams and dealership management to ensure smooth execution of training programs. Escalate and resolve issues in a timely manner to maintain training effectiveness and continuity. Additional Responsibilities Support with ad-hoc initiatives as assigned by the reporting manager. Continuously update content and training delivery methods to align with industry trends and customer expectations. Skills & Competencies Proven experience in training delivery and customer experience management Strong understanding of automobile sales & service processes (experience with dealerships is a plus) Excellent presentation, communication, and interpersonal skills Effective in participant engagement, with strong platform delivery skills Ability to analyze feedback, identify trends, and implement corrective actions Proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools Preferred Background 4 10 years of experience in training, customer experience, or automotive retail operations Prior work with automobile brands or dealerships is highly preferred Be part of a dynamic, forward-thinking organization where customer experience is at the heart of everything we do. Help shape a customer-first culture by empowering dealer teams through effective training and coaching. Apply now to lead the evolution of customer experience across our dealer network. Qualification : B.Tech / B.E. / MBA

Job Title: HR Executive (Recruitment and Administration) Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading innovator in home automation solutions, committed to delivering cutting-edge technology and exceptional experiences. We value our people and invest deeply in their professional growth and success. Position Overview We are seeking a dedicated HR Executive with a strong focus on recruitment and HR administration to support our expanding team. You will manage end-to-end hiring processes, employee onboarding, HR compliance, and talent development initiatives that align with our company s goals. Key Responsibilities Recruitment & Staffing Manage full-cycle recruitment: sourcing, screening, interviewing, and hiring top talent. Utilize various sourcing channels including job portals, social networks, and referrals to attract candidates. Coordinate with hiring managers to understand role requirements and design effective recruitment strategies. Conduct interviews (in-person and virtual) to assess candidate skills, experience, and culture fit. Negotiate employment offers and ensure a smooth hiring process. Employee Onboarding Organize and facilitate comprehensive orientation programs for new hires. Communicate company policies, benefits, and procedures clearly to new employees. HR Administration Maintain accurate employee records ensuring compliance with company policies and legal regulations. Address employee queries and provide support on HR-related issues. Assist in developing and implementing HR policies and procedures. Talent Development Work with management to identify training needs across departments. Facilitate training sessions and workshops to foster employee growth and skill enhancement. Qualifications & Requirements Bachelor s degree in Human Resources, Business Administration, or related field. Proven experience as an HR Executive, particularly in recruitment and HR operations. Solid understanding of employment laws and HR best practices. Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Ability to work independently and collaboratively in a dynamic environment. Skills & Experience Profile Communication & Interpersonal: Strong ability to build relationships with candidates, employees, and management; effective negotiation skills. Compliance & Legal: Knowledge of local and national labor laws, ensuring policy adherence. Onboarding: Experience designing and conducting orientation programs and benefits administration. Talent Development: Understanding training needs analysis and facilitation of learning sessions. Team Collaboration: Proven teamwork abilities in cross-functional settings. Problem Solving: Proactive, solution-oriented mindset. Adaptability: Comfortable navigating shifting priorities and evolving business requirements. Additional Information Commitment: EBSL Automat emphasizes a minimum 2-year commitment to foster long-term employee growth and organizational success. Notice Period: 2 months to ensure smooth transition and planning for both the company and employees. Qualification : Bachelors degree in Human Resources, Business Administration, or related field

Technical Trainer Location: Bengaluru, Karnataka, India Full-time Partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Job Summary We are seeking a highly skilled and motivated Technical Trainer to design, deliver, and evaluate training programs that empower our customers, partners, and employees to effectively use ColorTokens' products and solutions. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for teaching and knowledge-sharing. Key Responsibilities Training Delivery: Conduct engaging and effective technical training sessions (classroom, virtual, or on-site) for customers, partners, and internal teams. Curriculum Development: Create, update, and maintain technical training content, including presentations, manuals, e-learning modules, and labs, tailored to various audiences. Product Expertise: Gain in-depth knowledge of ColorTokens' products, including zero-trust frameworks, endpoint protection, and cloud security solutions. Certification Programs: Design and implement certification programs to validate the technical competencies of trainees. Feedback and Improvement: Gather feedback from training participants to continuously improve training programs and materials. Collaboration: Work closely with product, engineering, and customer success teams to ensure training content is aligned with the latest product updates and best practices. Knowledge Repository: Develop and maintain a repository of technical resources, FAQs, and troubleshooting guides. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 5 to 10 years of experience as a Technical Trainer, Product Trainer, or similar role in the IT or cybersecurity domain. Strong understanding of cybersecurity concepts, zero-trust architecture, cloud computing, and endpoint protection technologies. Proven experience in creating and delivering technical training content for diverse audiences. Excellent communication, presentation, and interpersonal skills. Hands-on experience with tools like Learning Management Systems (LMS) and e-learning platforms. Certifications such as CompTIA Security+, CISSP, or similar are a plus. Preferred Qualifications Experience working with SaaS-based cybersecurity products. Proficiency in scripting languages like Python or PowerShell for technical demonstrations. Familiarity with public cloud platforms (AWS, Azure, GCP). Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Robotics Solution Engineer Location: Bengaluru Key Focus Areas: The ideal candidate will have experience and expertise in 40-60% of the following domains: Task Development: Breaking down complex robotic tasks (e.g., pick, orient, place) and designing efficient workflows. Simulation and Validation: Using advanced physics-based simulation tools to model and validate robotic systems and interactions. System Integration: Seamless integration of hardware, software, and sensors tailored to customer environments. Customer-Centric Solutions: Customizing robotic solutions to fit specific customer requirements and constraints. Foundational R&D and ML Development: Supporting research and machine learning algorithm development to enhance robotic perception, autonomy, and decision-making. Roles and Responsibilities: Physics-Based Simulation Development: Develop comprehensive physics-based models for robots, environments, and their interactions. Create and validate dynamic models involving rigid body dynamics, contact physics, material properties, and compliance, especially for multi-arm robotic systems. Build and maintain digital twins of physical robots and real-world environments. Algorithm Development & Implementation: Design, implement, and validate control and motion planning algorithms for multi-arm robots, focusing on manipulation and grasping. Optimize kinematics, dynamics, and force-based control strategies for real-time robotic applications. Support learning-based algorithm implementation for real-time perception and manipulation, including simulation-based testing and validation. Machine Learning Applications: Apply machine learning techniques to robotic perception and decision-making. Implement learning-based algorithms for perception and manipulation tasks. Testing, Validation & Optimization: Develop protocols to validate simulation accuracy by bridging virtual and real-world performance. Create automated test sequences and metrics for robust validation across various scenarios. Analyze simulation results to enhance system performance, safety, and reliability, suggesting design improvements. Collaboration & Cross-Functional Support: Work closely with controls engineers to validate and tune control systems in simulation. Collaborate with algorithm, software, and hardware teams to refine systems and resolve issues. Provide insights from simulation analyses to guide product improvements. Documentation & Reporting: Document simulation approaches, assumptions, and validation outcomes clearly. Prepare detailed reports on system performance, testing results, and optimization opportunities. Skills and Experience: Core Expertise: Advanced physics-based modeling and numerical simulation techniques. Deep understanding of robot kinematics, dynamics, and control theory. Experience with simulation validation and verification methodologies. Sensor modeling for cameras, force/torque sensors, etc. Motion planning algorithm knowledge. Familiarity with machine learning frameworks (PyTorch, TensorFlow) and real-time control implementation. Software & Tools: Experience with physics simulation platforms like NVIDIA Isaac Sim/Omniverse, CoppeliaSim, Mujoco, PyBullet, PhysX, Gazebo, or equivalents. Proficient in Python and C++ for scripting and automation tasks. Comfortable integrating CAD software and managing version control with Git. Engineering & Analysis: Skills in system dynamics modeling and error analysis. Developing test plans and performing root cause analysis. Conducting feasibility studies and model validation. Required Qualifications: Bachelor s or Master s degree in Robotics, Mechanical Engineering, or related fields. Minimum 3 years of professional experience in robotics engineering, with a focus on simulation and modeling. Strong foundation in robot kinematics, dynamics, and control systems. Proficient in Python and C++ programming. Experience with physics engines (PhysX, Bullet, PyBullet) and validating simulation results with real-world data. Preferred Qualifications: Master s or PhD in Robotics, Computer Science, or a related discipline. Hands-on experience with NVIDIA Isaac Sim/Omniverse or similar simulation platforms. Background in computer graphics, sensor modeling, and digital twin technologies. Qualification : Bachelors or Masters degree in Robotics, Mechanical Engineering, or related fields.

Job Title: Associate Architect AI Location: Bangalore, India Employment Type: Full-Time, Regular Overview At Aptean, we design industry-specific ERP and business software that helps our customers transform operations and gain a competitive edge. With over 90 products, 4,500+ employees, and a global presence, we deliver solutions that are anything but generic. Now, we re building on that legacy by integrating cutting-edge AI into everything we do and we want you to be part of it. We are looking for an Associate Architect AI to play a key role in shaping Aptean s AI-first future. This is a hands-on, high-impact role focused on the design, development, and deployment of AI-powered solutions including smart chatbots, Retrieval-Augmented Generation (RAG) pipelines, predictive analytics, and autonomous AI agents. If you're passionate about solving real-world problems using the latest in LLMs, AI orchestration, and data automation we want to talk. Key Responsibilities Design and implement AI-led automation solutions, leveraging technologies like agentic AI and LLMs. Develop and refine structured prompts to improve AI model responses and contextual accuracy. Integrate Azure OpenAI and Microsoft Fabric AI Skills to enhance conversational AI in Fabric Lakehouse environments. Build and optimize RAG pipelines and semantic models for improved AI-driven content ingestion and understanding. Design prompts for AI agents, chatbots, and virtual assistants that automate business workflows. Research and implement best practices to minimize hallucinations, biases, and inconsistencies in AI-generated outputs. Collaborate on curating, cleaning, and preparing training datasets for machine learning models. Use Python and tools like LangChain to prototype and deploy AI-enabled solutions across multiple platforms. Monitor AI system performance, scalability, and business alignment; continuously iterate based on data and user feedback. Stay up to date with advancements in NLP, large language models (LLMs), and generative AI technologies. Qualifications Education: Bachelor s degree in Computer Science or related field (required) Master s degree (preferred) Experience: 8 12 years of experience in AI, machine learning, or data science roles Strong track record of delivering AI-driven solutions from concept to deployment Technical Skills and Competencies Hands-on experience with LLMs (e.g., GPT, Claude, Gemini, LLaMA) and AI APIs. Proficient in Python and ML frameworks such as TensorFlow, PyTorch, Keras, Scikit-learn. Experience with Microsoft Fabric, Fabric AI Skills, and Lakehouse/Medallion architecture. Familiarity with OpenAI API, LangChain, Azure, JSON, Java, JavaScript. Strong foundation in NLP concepts, prompt engineering, and model behavior analysis. Experience developing and deploying chatbots across platforms like Microsoft Teams, SharePoint, and web portals. Understanding of statistical models (e.g., regression, clustering) and ML algorithms (e.g., decision trees, neural networks). Strong written and verbal communication skills; able to interpret and explain AI behavior clearly. Innovative thinker with a startup mindset. Comfortable in a fast-paced, collaborative environment. Passionate about AI and its transformative potential. Focused on real outcomes and user-centric design. At Aptean, we believe in growth through innovation, and AI is at the core of that vision. You'll work on high-impact projects that stretch your capabilities, in a company that values curiosity, collaboration, and continuous learning. If you're excited to lead in the age of AI, this is your moment. Diversity & Inclusion at Aptean Aptean is committed to building a workplace where everyone belongs. We value diversity in all its forms and believe our differences make us stronger. We strive to create an inclusive environment where everyone has the opportunity to grow, succeed, and contribute their best work. Qualification : Bachelors degree in Computer Science or related field (required)

Job Title: Consultant - Content Operations Location: Bangalore, India Company: Glance An InMobi Group Company About Glance Glance is a leading consumer technology company powering innovative digital platforms such as Glance, Roposo, and Nostra. Founded in 2019 and headquartered in Singapore, Glance s smart lock screen technology transforms how users engage with their smartphones by delivering relevant content without searching or downloading apps. Currently, Glance s lock screen reaches over 400 million smartphones globally. Our platforms include: Glance: The revolutionary smart lock screen platform Roposo: A dynamic LIVE video platform transforming creator-led experiences Nostra: The largest gaming platform across India and Southeast Asia Join Glance and unlock your potential in a fast-paced, innovative environment. Here, your ideas matter you ll work on impactful projects alongside ambitious peers, leveraging the latest tech to reshape digital content experiences. We value autonomy, creativity, and collaboration. Enjoy benefits such as daily meals, wellness programs, tech tools, and a family-friendly workplace where your kids and pets are welcome. Key Responsibilities Content Operations Consultant Content Moderation: Ensure all user-generated and platform content adheres to Glance s brand guidelines, legal compliance, and community standards. Content Curation: Analyze user preferences, regional trends, and current events to select and organize engaging, relevant content. Creative Enhancement: Innovate by adding creative elements that boost emotional connection and user engagement across platforms. Content Publishing: Manage the end-to-end content publishing lifecycle, guaranteeing accurate, timely releases aligned with operational goals. Cross-Functional Collaboration: Work closely with engineering and product teams during content production and staging to ensure flawless publishing and technical accuracy. Candidate Profile & Qualifications Demonstrated experience (0.5 months to 1 year) in content moderation, digital content curation, creative content strategy, or content publishing in a fast-paced digital or tech environment. Strong understanding of content compliance, audience engagement, and digital publishing workflows. Ability to collaborate with cross-functional teams including engineering and product management. Excellent attention to detail, creativity, and adaptability in a dynamic work setting.

Product Marketing Manager, India Location: Bangalore, India Full Time Company: Meta Meta is looking for a Product Marketing Manager to drive the adoption and growth of advertising solutions for customers across Facebook, Instagram, WhatsApp, and future Meta applications. The ideal candidate will have experience partnering closely with product and sales leaders to deliver successful product revenue and product adoption programs within a fast-paced digital marketing environment. The Product Marketing Manager will independently lead strategic planning and execution in support of channel marketing efforts, representing the full product roadmap and Meta s suite of products and solutions to external clients and partners. Success in this role requires a deep understanding of the advertising market and Meta s advertising products, as well as strong client service skills and the ability to work effectively in a dynamic, cross-functional, and distributed team environment. The ideal candidate will also have experience influencing stakeholders within the organization, including product and sales leaders around the world. Responsibilities: Become the product go-to-market expert for priority ad products and drive product growth and adoption for large advertisers in India. Strategically drive business performance and product adoption goals by managing executive-level relationships and navigating internal and external stakeholders to align and drive execution. Plan and execute local go-to-market strategies including delivering product trainings, client segmentation, product positioning, and creating compelling narratives to drive business outcomes. Partner with cross-functional teams to conduct tests, validate proof points for key products, and scale successful learnings. Act as the voice of the market to global product teams, influencing product strategy and roadmapping by providing market feedback and data-backed insights. Minimum Qualifications: BA/BS degree or equivalent. 6+ years of professional experience in product marketing and digital advertising or related fields. Proven track record of setting priorities, problem-solving, and independently executing on strategic initiatives. Experience influencing stakeholders at various levels, including cross-functional teams and C-level executives. Experience working in a fast-paced, entrepreneurial environment, with the ability to adapt quickly and escalate issues as needed. Strong communication and interpersonal skills, with a commercial and data-driven mindset. Experience conducting market research, analyzing data, and building business cases to influence product management decisions. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. Since the launch of Facebook in 2004, Meta has revolutionized social connectivity. With apps like Messenger, Instagram, and WhatsApp, Meta has empowered billions of users worldwide. Now, Meta is moving beyond traditional 2D screens to create immersive experiences in augmented reality and virtual reality, paving the way for the next evolution in social technology. Join Meta and help us shape the future of digital connection beyond the constraints of screens, distance, and even the rules of physics! Equal Employment Opportunity: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics. Qualification : BA/BS degree or equivalent.

IT Workforce Enablement Lead Location: Bengaluru, India Company: Chevron Experience: 7-10 Years Position Overview The IT Workforce Enablement Lead will lead a team delivering essential IT services such as Service Desk, desktop support, printers, and A/V systems to support business operations. This role ensures high service quality, team development, and collaboration with internal and external stakeholders. Key Responsibilities Lead and manage day-to-day IT service operations (Service Desk, A/V, desktop support, printers). Plan and manage IT service changes to align with business requirements. Act as escalation point for operational incidents and service issues. Collaborate with GCC stakeholders and managed service partners. Support events, virtual town halls, and after-hours program coordination. Manage the purchasing and technical inventory, ensuring compliance with security specifications. Provide leadership and technical guidance to the team, assigning tasks and setting goals. Maintain customer satisfaction by designing and implementing feedback surveys and resolving issues. Key Skills & Qualifications Bachelor's degree in Computer Science, Management Information Systems, or a related field. 7-10 years of IT service support experience in an enterprise environment (+500 users). At least 2 years in a leadership role within IT service delivery. Experience supporting MS Windows, Azure, and enterprise IT services (desktop, printers, A/V systems). Preferred Qualifications Certifications: CISSP, Azure Fundamentals (AZ-900). Experience with GCC or large company IT infrastructure setups. Benefits Competitive salary and benefits package Health, dental, and vision insurance Retirement savings plan Paid time off, including vacation and sick leave Work-life balance with flexible hours Apply Now If you're ready to lead and enhance Chevron's IT workforce enablement services, apply today to join our team! Equal Opportunity Statement Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualification : Bachelor's degree in Computer Science, Management Information Systems, or a related field.

Technical Lead-Base Level (CTMS Setup) Location: Bengaluru (100% Home-based role) Job Overview: The Technical Lead will be responsible for developing, populating, and supporting templates related to clinical trial payments in the Clinical Trial Management System (CTMS) and other applicable payment systems. The role includes providing assistance and support to Contract & Centralized Services (CCS), business partners, and stakeholders in the use of CTMS for clinical trial payments. This is a fully remote position. Key Responsibilities: CTMS Payment Support: Support the study team training on CTMS payment processes and maintain data entry completeness for clinical trial payments. Issue Resolution & Tracking: Assist with complex issue resolution, resolve failed payments, track issue statuses, and attend meetings to review ongoing issues. Study Setup & Collaboration: Ensure proper study setup in CTMS, collaborate with business partners and stakeholders to address issues and ensure alignment with study goals. Template Creation & Revision: Create or revise payment templates in the CTMS and ensure their accuracy. Issue Management: Support issue resolution via the SAM tool, participate in team meetings, and provide support to other CCS CTMS regions. Adherence to Guidelines: Ensure that all services provided comply with client SOPs, WIs, policies, local regulatory requirements, and ICH-GCP guidelines. Additional Deliverables: Assist with any additional deliverables as assigned to meet project goals and ensure seamless study operations. Qualifications: Education: Bachelor's degree or equivalent in appropriate scientific or business disciplines. Experience: 2-4 years of experience in the pharmaceutical or clinical research industry, specifically in clinical trial payments, pricing, or budgeting. CTMS Experience: Strong hands-on experience with Clinical Trial Management Systems (CTMS) is a must; familiarity with EDC (Electronic Data Capture) systems is a plus. Communication Skills: Fluent in English, with excellent oral and written communication skills. Compliance Knowledge: Familiarity with healthcare compliance and other relevant regulations (e.g., HIPAA, FCPA, Safe Harbor, etc.). Analytical Skills: Strong analytical abilities and problem-solving skills to address challenges effectively. Cross-Functional Collaboration: Ability to work effectively in cross-functional teams and interact with various levels of the organization. PC & Database Management Skills: Proficiency with MS Office suite and database management tools. Work Style: Self-motivated with the ability to work independently and accomplish substantial tasks with minimal supervision. Virtual Work Experience: Previous experience working in a virtual environment and collaborating remotely. Desired Attributes: Innovative Spirit: Ability to bring forward creative solutions to complex problems. Interpersonal Skills: Strong ability to collaborate and maintain positive working relationships with team members and stakeholders. This position offers an exciting opportunity for an individual with a strong background in CTMS, clinical trial processes, and problem-solving abilities, seeking to work in a dynamic and fully remote environment. If you are a motivated professional with experience in clinical trial management and payments, we encourage you to apply. Qualification : Bachelor's degree or equivalent in appropriate scientific or business disciplines.