Voice Assistance Jobs in Bengaluru

Application Support Engineer I Location: Bangalore Experience: Up to 2+ Years About Tekion Tekion is revolutionizing the automotive industry with the first cloud-native automotive platform, transforming an ecosystem that hasn t seen major innovation in over 50 years. Our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) connect OEMs, dealerships, consumers, and partners through one seamless platform. Leveraging big data, AI, and machine learning, Tekion delivers the best automotive retail experiences across North America, Asia, and Europe. Role Overview We are looking for an enthusiastic Application Support Engineer I who loves challenges, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. You will act as a subject matter expert in your domain, supporting our dealership clients, coordinating technical issues, and ensuring the support team follows processes and delivers solutions effectively. Key Responsibilities Take ownership of customer-reported issues and ensure problems are resolved end-to-end. Research, diagnose, troubleshoot, and identify solutions to resolve system and application issues. Follow standard escalation procedures for unresolved issues and coordinate with internal teams. Understand applications both functionally and technically. Use internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged and tracked. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports on support activities. Document technical knowledge in notes, manuals, and knowledge bases. Support rotational shifts as required. Required Skills & Experience 0 2+ years of experience in application, production, or product support. Advanced knowledge of SQL, MongoDB, and basic network configurations. Strong understanding of databases, APIs, and coding fundamentals. Ability to learn and master company-specific software. Strong problem-solving skills and attention to detail. Excellent written and verbal communication skills. Ability to diagnose and address application-related issues effectively. Understanding of IoT and software systems is a plus. Be the first point of contact for dealership clients, ensuring their technical issues are resolved quickly. Play a key role in improving customer satisfaction by providing accurate and timely solutions. Contribute to a knowledge-sharing culture through documentation and process improvements. Work in a collaborative, agile environment alongside cross-functional teams on challenging projects.

Customer Support Engineer I CRM Location: Bangalore About Tekion Tekion is transforming the automotive retail industry with the first cloud-native platform, including: Automotive Retail Cloud (ARC) for dealerships and retailers Automotive Enterprise Cloud (AEC) for manufacturers and large enterprises Automotive Partner Cloud (APC) for technology and industry partners The platform leverages Big Data, Machine Learning/AI, and IoT to deliver seamless, intuitive solutions connecting OEMs, dealers, and consumers. Tekion employs ~3,000 people globally and emphasizes innovation, entrepreneurial spirit, and collaboration. Role Overview As a Customer Support Engineer I CRM, you will provide end-to-end customer support for Tekion s cloud platform. You will be responsible for resolving technical issues, documenting solutions, and ensuring an excellent customer experience. Core Responsibilities Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions to system issues. Follow standard procedures for proper escalation of unresolved issues to internal teams. Understand the application both functionally and technically. Reference internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged in the system. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports. Document technical knowledge in the form of notes, manuals, and guides. Required Skills Experience as an Application, Product, or Customer Support Engineer. Ability to quickly learn and master employer-specific software. Strong problem-solving skills for complex technical issues. Excellent written and verbal communication skills. Ability to diagnose and address application issues efficiently. Basic understanding of IoT and software (preferred but not mandatory). Comfortable working rotational shifts. Hands-on experience with chat or ticketing tools for customer interaction.

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Conversational AI Lead / Architect Location: Bangalore | Employment Type: Full-time About the Role We are looking for a skilled and experienced Conversational AI Lead/Architect to join our team at Avaamo. In this role, you will be responsible for designing, developing, and implementing cutting-edge Conversational AI solutions. As a subject matter expert, you'll work closely with IT managers, business teams, and customers to understand their requirements and deliver high-impact solutions that enhance the Avaamo platform. Responsibilities Lead the design, coding, and implementation of Avaamo s Conversational AI products, ensuring solutions meet both technical and business needs. Collaborate with IT managers and business stakeholders to gather requirements and translate them into actionable technical solutions. Drive the implementation of solutions using Conversational Design principles and best practices. Develop, deploy, and maintain customized extensions to the Avaamo platform tailored to specific customer requirements. Provide technical guidance and training sessions to partner and customer development teams, ensuring smooth onboarding and ongoing success. Evaluate reported defects and prioritize them for resolution, ensuring product quality and customer satisfaction. Travel to customer locations for on-site support, providing hands-on assistance and expertise as needed. Document best practices, implementation guidelines, and "how-to" guides to support customer and partner teams in leveraging Avaamo s products effectively. Requirements (Mandatory) 6+ years of strong programming experience in JavaScript, HTML, and CSS. Proven expertise in creating and consuming REST APIs and SOAP services. In-depth knowledge of web technologies and current industry trends. Solid understanding of security in web applications and services. At least 2 years of experience using Node.js, with a deep understanding of its architecture. Hands-on experience with Git and other version control systems. Experience deploying web applications on Linux servers in production environments. Familiarity with deployment processes and CI/CD tools. Exceptional communication skills, with the ability to work with both technical and non-technical teams. Minimum of 2 years of experience in client-facing roles, working closely with customers to deliver solutions. Good to Have Full-stack development experience, with expertise in UI/UX design or insights. Working knowledge of AI, ML, and NLP technologies. Experience with enterprise system integrations, such as MS Dynamics CRM, Salesforce, ServiceNow, and MS Active Directory. Experience implementing Single Sign-On (SSO) in web/mobile applications. Ability to quickly learn new technologies and manage small engineering teams. At Avaamo, we re redefining the future of Conversational AI. We specialize in creating advanced conversational interfaces that solve high-impact challenges for enterprises. Join our team and contribute to pioneering AI-driven technologies that are transforming how businesses engage with customers and employees.

IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.

Director Account Management Location: Bengaluru Work Type: Full-Time About Intugine Behind the scenes, these items journey through a global network of complex supply chains and that s where Intugine comes in. We are a leading supply chain visibility platform trusted by 75+ global enterprises including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and more. By enabling real-time, multimodal visibility (across air, land, sea, and rail), we help brands eliminate inefficiencies, cut logistics costs, and deliver on time, every time. As a proud technology partner to the Government of India s National Logistics Policy, we integrate with systems like FASTag, Port Community System, and FOIS, bringing deeper insights and intelligence to modern logistics. About the Role We re looking for a Director Account Management to join our senior leadership team and take ownership of our enterprise customer relationships. In this role, you ll lead the Account Management and Customer Success function, responsible for driving customer value, growth, renewals, and satisfaction. You ll be the voice of the customer internally, while acting as a strategic consultant and trusted partner to top executives across our client portfolio. This is a high-impact leadership role that blends strategic thinking, team leadership, and customer-centric execution. Key Responsibilities Portfolio Growth: Drive expansion and retention through cross-selling and up-selling across Intugine s product suite. Team Leadership: Manage, mentor, and grow a team of high-performing account managers. Identify training needs and set performance goals. Strategic Relationships: Build and maintain strong relationships with key enterprise clients, especially at the CXO level. Customer Success Strategy: Develop and implement frameworks to ensure customer satisfaction, adoption, and long-term value realization. P&L Ownership: Own and manage the P&L for the enterprise account portfolio. Renewals & Retention: Lead the renewal strategy and exceed retention goals through proactive engagement and value delivery. QBRs & CSAT: Conduct regular QBRs, track satisfaction (CSAT), and resolve escalations in partnership with delivery and technical teams. Executive Communication: Communicate effectively with client stakeholders across levels; act as a strategic advisor on business and operational challenges. Account Mining: Identify new revenue opportunities by unlocking additional stakeholders and business units within existing accounts. Goal Setting & Cross-Functional Alignment: Collaborate with internal teams including sales, product, and delivery to align goals and drive customer outcomes. Coaching & Mentoring: Develop direct reports through regular feedback, coaching, and leadership development. 8+ years of experience in Account Management, Customer Success, or Enterprise Sales 4+ years of leadership experience managing high-performing teams Proven success in growing strategic accounts and delivering long-term value Strong background in B2B SaaS; experience in logistics or supply chain tech is a strong advantage Experience navigating complex sales cycles and executive-level conversations Excellent communication, stakeholder management, and problem-solving skills Self-starter mindset; thrives in a fast-paced, evolving business environment At Intugine, you won t just manage accounts you'll build real partnerships that shape the future of global logistics. As part of our leadership team, you'll have the autonomy, support, and vision to make an impact that lasts. Perks & Benefits: Employee Stock Options Grow with us and share in our success Comprehensive Health Cover Your well-being is our priority Personal Development Budget We invest in your growth Flexible Working Hours Work when you're at your best Generous Parental Leave Family first Equal Pay Policy Transparent and fair compensation Education Assistance For your continuous learning journey Autonomy & Ownership Run your show with full support Life Skills Training Tax planning, mental wellness, and more Company Outings & Paid Time Off Recharge and reconnect

Job Title: Customer Service Associate Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months 4 years Job Type: Full-time About IntouchCX IntouchCX partners with top global brands to provide high-quality customer experiences across voice, chat, email, and social media. Known for tech-driven support, the company values innovation, excellence, and creating meaningful customer connections. Job Overview As a Customer Service Associate Voice, your role is to: Interact with customers via calls, resolving their issues end-to-end. Offer empathetic, efficient, and solution-oriented support. Go the extra mile to ensure customer satisfaction and loyalty. Provide "white glove" service, representing the brand at the highest standard. Key Responsibilities Handle voice-based customer interactions and solve issues independently. Build rapport, identify problems, and provide appropriate resolutions. Keep customers informed about resolution timelines. Maintain a high level of professionalism, accuracy, and courtesy. Requirements Education: Post-secondary degree in any field Experience: 6 months 4 years in customer service (voice preferred) Skills: Fluent in spoken English Strong problem-solving and analytical skills High emotional intelligence and judgment Able to work in night shifts and under pressure Quick learner with a customer-first attitude Benefits Attractive salary with performance incentives Medical insurance Free food and transport (if working on-site) Learning & growth opportunities Employee engagement, rewards, and recognition programs Qualification : Post-secondary degree in any field

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Job Title: VIP Customer Service Associate Location: Bangalore, India Company: IntouchCX Experience: 2-4 years Job Type: Full-time About IntouchCX IntouchCX is a leader in customer experience management, partnering with iconic brands to provide top-tier support via voice, chat, email, and social media, leveraging advanced technology and a passionate team. Role Overview As a VIP Customer Service Associate, you will: Interact daily with VIP customers across phone, social media, chat, and email. Proactively engage customers to boost participation in sales events and enhance retention. Manage forums and social media channels, moderating posts, escalations, and bugs. Deliver personalized, script-free service tailored to VIP needs. Analyze Beta feedback and provide insights. Provide exceptional service that minimizes escalations and maximizes satisfaction. Requirements & Skills Education: Post-secondary degree in any field Experience: 2-4 years in customer service, preferably with script-free chat and email processes Fluent in spoken and written English with excellent comprehension Strong analytical skills and attention to detail Ability to multitask, prioritize, and meet deadlines Calm, professional, and able to work with a sense of urgency Comfortable working night shifts Positive attitude with critical thinking and excellent interpersonal skills Benefits Competitive compensation with performance incentives Robust learning and growth opportunities Recognition programs and employee engagement initiatives Free food and transport (for on-site work) Medical insurance coverage

Job Title: Customer Service Associate - Non-Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months to 4 years Job Type: Full-time About IntouchCX IntouchCX partners with leading brands to deliver outstanding customer experiences across multiple channels voice, chat, email, and social media powered by advanced technology and a driven team. Role Overview As a Customer Service Associate - Non-Voice, you will: Handle customer support through email and chat, resolving technical and service issues. Build trust by empathizing and communicating clearly with customers in writing. Use advanced troubleshooting to provide tailored solutions. Give feedback to improve team services and processes. Manage customer communication during critical events and escalations. Skills & Qualifications 6 months to 4 years experience in customer service, including phone, email, or chat support Fluent in written English with excellent communication skills Experience in gaming or tech support is a plus Strong analytical, multitasking, and troubleshooting skills Self-motivated and eager to learn new technologies daily Team player with a passion for customer service and gaming Benefits Competitive salary with performance-based incentives Continuous learning and career growth opportunities Employee rewards and engagement programs Free food and transport for on-site shifts Comprehensive medical insurance

Machine Learning Engineer - Speech AI (ASR & TTS) Location: Bengaluru, Karnataka, India (On-Site) Department: Engineering Employment Type: Full-Time About Sarvam.ai Sarvam.ai is a pioneering generative AI startup headquartered in Bengaluru, India. We specialize in leading transformative research and development in speech and language technologies. Focused on building state-of-the-art ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) models, particularly for Indic languages, we aim to redefine human-computer interaction with cutting-edge, AI-driven solutions. Join us as we push the boundaries of Speech AI to create inclusive, scalable, and intelligent voice-based applications for diverse communities worldwide. Role Overview We are seeking an experienced Machine Learning Engineer specializing in Speech AI (ASR & TTS). The ideal candidate will work on deep learning-based ASR and TTS models, improving accuracy, efficiency, and multilingual capabilities while deploying them at scale. The role involves developing and optimizing speech recognition and synthesis models with a focus on low-resource languages, real-time inference, and scalability. If you have a passion for speech processing and deep learning, this is a great opportunity to make a significant impact in a rapidly growing field. Key Responsibilities ASR (Automatic Speech Recognition) Develop, train, and optimize speech-to-text models using state-of-the-art architectures like Wav2Vec, Whisper, Conformer, and DeepSpeech. Implement techniques for low-latency ASR inference, including beam search, language model integration, and real-time transcription. Improve speech recognition accuracy for low-resource languages, especially Indic languages, using transfer learning and data augmentation. Optimize ASR pipelines for noise robustness, speaker adaptation, and domain-specific transcription. TTS (Text-to-Speech) Develop and fine-tune neural TTS models such as Tacotron, FastSpeech, VITS, or WaveNet for high-quality, natural-sounding speech synthesis. Implement multilingual and expressive TTS models with prosody and emotion control. Optimize TTS inference for deployment on edge devices, mobile, and cloud platforms. Improve speech synthesis quality through voice cloning, neural vocoders (HiFi-GAN, WaveGlow), and prosody modeling. General Speech AI Responsibilities Benchmark and profile ASR/TTS models to improve latency, efficiency, and deployment performance. Deploy scalable speech AI APIs on AWS, Azure, or GCP for real-world applications. Optimize ASR & TTS models for edge and offline inference. Stay updated with the latest advancements in speech AI, neural vocoders, and real-time inference techniques. Must-Have Qualifications Experience: 2-3 years of experience in speech AI, deep learning, or machine learning, with a focus on ASR & TTS. Education: Bachelor s or Master s degree in Computer Science, AI/ML, Speech Processing, or a related field. ML Frameworks: Proficiency in PyTorch or TensorFlow for training and deploying ASR/TTS models. ASR Expertise: Experience with speech-to-text architectures like Whisper, Wav2Vec, Conformer, or DeepSpeech. TTS Expertise: Experience with speech synthesis models like Tacotron, FastSpeech, or VITS. Speech Signal Processing: Understanding of MFCCs, STFT, phonemes, prosody modeling, and feature extraction. Inference Optimization: Hands-on experience with TensorRT, ONNX, or quantization (INT8, FP16) for ASR/TTS. Cloud & Edge Deployment: Experience deploying speech models on AWS, GCP, or Azure. Preferred Qualifications Experience with speech diarization, speaker recognition, or language modeling for ASR. Familiarity with zero-shot TTS, voice cloning, and multilingual speech modeling. Understanding of CUDA optimization and low-bit quantization for ASR/TTS models. Contributions to open-source speech AI projects or a strong GitHub portfolio showcasing relevant work. Experience with real-time streaming ASR/TTS applications and low-latency inference. Innovative Impact: Work on AI-driven speech solutions that are changing how people interact with technology, especially in low-resource languages. Cutting-Edge Technology: Contribute to the development of state-of-the-art speech AI models in a rapidly advancing field. Collaborative Environment: Work with a team of experts in AI, machine learning, and speech processing, in a startup culture. Growth Opportunities: Sarvam.ai offers exciting career growth in a fast-paced environment with opportunities for personal and professional development. Interested candidates are invited to submit their resume, cover letter, and any relevant project portfolios or GitHub links showcasing their experience in ASR, TTS, or Speech AI. Strong AI-related projects, whether in industry, research, or personal work, will be highly valued. Qualification : Bachelors or Masters degree in Computer Science, AI/ML, Speech Processing, or a related field.

Job Title: Lead - C++ Development (ADAS) Group: ADAS/AD Business Unit: CARIAD Business Unit India Location: Whitefield, Bangalore Experience: 3 to 7 years About CARIAD (Car, I Am Digital) CARIAD is a cutting-edge automotive software company within the Volkswagen Group, tasked with advancing software competencies and driving innovation in automotive technology. We're building a unified technology platform that includes a vehicle operating system, cloud platform, and a new architecture for all Volkswagen Group brands. With our deep-rooted legacy of automotive excellence, we're on a mission to shape the future of mobility through digitalization. CARIAD India operates under a brand licensing agreement with Germany-based CARIAD SE. As part of the global CARIAD team, you'll be surrounded by over 6,000 skilled professionals, including 360 experts in India, all working on some of the most innovative automotive technologies available today. Job Description We are looking for a talented Lead C++ Developer with a strong background in C++ programming and an interest or experience in ADAS (Advanced Driver Assistance Systems). The role involves developing and maintaining platform components like firmware, boot loaders, AUTOSAR, and Linux/QNX BSP, along with service-oriented architecture-based middleware components. Key Responsibilities: Develop high-quality, efficient, and reliable C++ code for ADAS-related platforms. Work with modern C++ features (C++11, C++14) to build and optimize software solutions. If experience with modern C++ is limited, leverage legacy C++ skills for efficient development. Collaborate in developing components for ADAS, contributing to an advanced automotive platform. Participate in the full software development lifecycle, from analysis and design to development and deployment. Ensure efficient version control using tools like GIT. Develop and test code in Unix-based environments (Linux, Ubuntu, UNIX), optimizing performance and reliability. Required Skills and Experience: 3 to 7 years of hands-on C++ development experience. Experience working with modern C++ features (preferably C++11 and C++14). Solid experience with legacy C++ if experience with modern C++ is lacking. Experience with ADAS is highly preferred. Proficiency in source control systems like GIT. Strong understanding and experience with Unix-based operating systems (Linux, Ubuntu, UNIX) is preferred. Strong problem-solving skills and ability to work in a collaborative, agile environment. Innovative Work Environment: Be a part of an automotive software company at the forefront of technological innovation. Career Growth: Work alongside experienced experts globally and continuously develop your skills. Cutting-Edge Projects: Contribute to the development of future-proof automotive platforms and technologies. Global Team: Work with a team of highly skilled professionals across the globe, contributing to the future of mobility. About CARIAD India: CARIAD India offers a dynamic work culture with opportunities to engage in some of the most exciting and progressive automotive mobility projects. As part of the global CARIAD family, you ll help shape the future of the automotive industry while enhancing your own career path.

Content Writer at Captain Fresh Company Overview: Captain Fresh is a tech-led, vertically integrated global powerhouse of seafood brands. Founded in 2020 and headquartered in Bengaluru, India, Captain Fresh s portfolio includes brands such as CenSea in the US, SuperFish in Poland, and Senecrus in France. With technology at its core, Captain Fresh is reshaping the traditional and fragmented seafood sector. The company vertically integrates key nodes of the seafood value chain procurement, processing, distribution, and retail across multiple species. Leveraging proprietary tech platforms, Captain Fresh ensures high standards of traceability and sustainability. The group sources and distributes over 100 species of seafood across 30 countries, committed to nourishing the world with responsibly sourced seafood, empowering communities, and protecting ecosystems through innovation. Position: Content Writer Department: Creative and Marketing Location: Bengaluru, India We are looking for a talented Content Writer to join our Creative and Marketing team. The ideal candidate will have a passion for creating compelling content that resonates with our global audience and supports our business goals. If you're a creative thinker with a knack for writing, editing, and storytelling, we want you to be a part of our innovative team! Key Responsibilities: Content Strategy & Creation: Develop and implement content strategies that align with business objectives, with a focus on driving audience engagement and brand awareness for Captain Fresh and its portfolio of brands globally. Content Production: Create, edit, and oversee the production of high-quality content across various formats including product marketing videos, articles, social media posts, brochures, email copy, newsletters, and more. Content Calendar Management: Maintain and manage a content calendar to ensure timely and consistent delivery of content for social media campaigns and other digital platforms. Cross-Functional Collaboration: Collaborate with cross-functional teams, including Design, Tech, HR, and stakeholders of acquired companies, to ensure content aligns with broader business goals and strategies. Industry Awareness: Stay updated on the latest trends in the seafood industry, especially within the B2B landscape, and leverage this knowledge to identify relevant content opportunities. Brand Consistency: Ensure that all content produced maintains consistency in voice, tone, and style guidelines across all brands under the Captain Fresh umbrella. Market Understanding: Develop a strong understanding of seafood market dynamics to create content that resonates with industry trends and customer needs. Experience/Skill Set: Experience: 3-5 years of experience as a Content Writer or in a similar role, with a strong portfolio showcasing engaging content across a variety of platforms. Industry Experience: Bonus points for prior experience in content writing for the seafood or food and beverage (FnB) industry. Creative Skills: Strong creative mindset with the ability to generate innovative content ideas that stand out in a crowded digital space. Writing & Editing: Exceptional writing, editing, and proofreading skills with a sharp eye for detail and quality. Digital Marketing Knowledge: Solid understanding and experience with digital marketing strategies, including SEO, SEM, and ASO, to optimize content for search engines and digital channels. Collaboration Skills: Ability to communicate and collaborate effectively in a fast-paced environment, working across teams to meet deadlines and business objectives. Preferred Qualifications: Degree in Marketing, Communications, English, or a related field. A portfolio of published articles or content samples that showcase your writing style and versatility. What You Can Expect: Collaborative Team: Work with a dynamic and cross-functional team that values open communication and innovation. Creative Freedom: Enjoy creative freedom to brainstorm, ideate, and execute content ideas across various platforms. Learning Opportunities: Continuous opportunities for professional development and learning within an evolving industry. Supportive Leadership: Work in an inclusive and supportive environment with leadership that encourages growth, creativity, and career progression. Captain Fresh offers a unique and exciting opportunity for content writers who are passionate about creating meaningful and impactful content in a fast-growing tech-driven company. Join us and help shape the future of the seafood industry!

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to Oracle's customer base, while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as handling technical questions regarding the use of and troubleshooting for Oracle s Electronic Support Services. As a primary point of contact for customers, you will be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level: IC1 (Individual Contributor 1) Responsibilities: As a Systems Engineer, you will interface with the customer s IT staff regularly. Whether on-site or working remotely, you will be responsible for resolving moderately complex technical problems related to the installation, recommended maintenance, use, and repair/workarounds for Oracle products. You should have knowledge of Oracle products and at least one platform being supported. You will work with general guidance from senior engineers and management and may independently handle some areas of responsibility. Required Skills: Computer Science SQL (Structured Query Language) Technical Support UNIX About Us: As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and a wide range of abilities and backgrounds. At Oracle, we believe in inclusive workforce development. When everyone s voice is heard, we are inspired to push beyond what s been done before. This philosophy has been at the core of Oracle for over 40+ years, operating with integrity, and continuing to thrive in diverse industries. Benefits: Work-life balance: Flexible options to balance work and personal life. Employee Benefits: Competitive suite of benefits including flexible medical, life insurance, and retirement options. Volunteer Programs: Encouraging employees to give back to their communities through volunteerism. Commitment to Diversity: Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law. Oracle will consider qualified applicants with arrest and conviction records in accordance with applicable law.

Power the Future with Us! Location: India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our cutting-edge products include solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for dedicated and enthusiastic Customer Support Specialists to provide exceptional voice support to our US-based customers while collaborating with regional stakeholders in India. This position requires working exclusively in night shifts (US Time Zone) and providing voice support. What You ll Be Doing Handle inbound calls from US customers with professionalism and patience. Navigate cultural differences and address language barriers with tact and understanding. Troubleshoot and resolve customer issues related to SolarEdge products and services. Collaborate effectively with regional stakeholders to enhance the customer experience. Work closely with the local team in India to improve support processes and share insights. Maintain accurate records of all customer interactions in the CRM system. Contribute to process improvement by identifying trends and providing feedback. Participate in training sessions to stay updated on product knowledge and best practices. Excellent English communication skills (verbal and written). Ability to understand and work with various accents, especially American accents. 1-3 years of experience in customer support, preferably in a voice support role. Strong problem-solving skills and ability to think on your feet. Engineering or technical qualification is a must. Patient and empathetic approach to customer service. Proficiency in CRM systems and basic computer skills. Willingness to work night shifts aligned with US time zones. Familiarity with the tech industry is a plus. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Diverse and inclusive work environment. Transportation and meal allowances for night shift workers. At SolarEdge, we believe our people are our greatest asset. If you re passionate about delivering top-notch customer support and want to be part of the renewable energy revolution, we d love to hear from you! Apply today and take the next step in your career!

Job Description: We are seeking a highly experienced and dynamic individual to manage and enhance the customer experience across all Titan brands through the effective implementation and management of the Net Promoter Score (NPS) program. This role requires a strategic mindset, strong leadership skills, and the ability to drive customer loyalty, improve satisfaction, and foster brand advocacy through actionable insights derived from customer feedback. Key Responsibilities: 1. Customer Feedback Management (CRM): Capture the Voice of Customer (VOC) across all touchpoints, engaging with business and brand SPOCs to finalize survey questionnaires. Deploy customized surveys to gather customer feedback and ensure timely setup and deployment. Conduct preliminary analysis of customer responses, particularly focusing on detractors, and extract actionable insights. 2. Analysis & Insights Generation: Analyze VOC data collected through the NPS tool and derive key insights for improving customer experiences and addressing pain points. Regularly track and report NPS scores for all brands, creating a comprehensive dashboard for management and key stakeholders. Provide timely and actionable insights to the business, focusing on customer pain points and product improvements. 3. Cross-functional Collaboration: Coordinate with various business divisions, especially the sales team, to share insights and drive customer experience improvements. Influence and govern effective detractor engagement strategies to facilitate customer winbacks. Work closely with divisions to track improvements in customer journeys and product quality resulting from VOC actionables. 4. Preventive Measures & Root Cause Analysis: Analyze VOC data to identify recurring issues, and collaborate with relevant divisions to implement preventive measures and eliminate root causes of customer complaints. Design and present actionable insights to address issues and enhance the overall customer experience. 5. Vendor & Tool Management: Liaise with NPS tool vendors to understand and document functional requirements, ensuring alignment with business needs. Collaborate with the legal department to create service agreements for vendors, and manage vendor relationships for seamless tool operations. Coordinate with internal teams for user acceptance testing (UAT) and ensure that new tool features meet functional requirements. Oversee the timely processing of invoices, vendor pay-outs, and ensure the adherence to contractual timelines for tool development and testing. 6. Reporting & Documentation: Maintain and deliver up-to-date reports and dashboards on customer feedback, with a focus on actionable insights. Document key VOC insights, preventive measures, and improvements made to address customer complaints. Job Requirements: Education: Graduation or Post-Graduation in a relevant field. Experience: Minimum 15+ years of relevant experience with a bachelor s degree, or 12 years with a Master s degree. Experience in CRM, customer feedback analysis, and NPS management. Behavioral Skills: Strong influencing and leadership skills Excellent problem-solving abilities Effective stakeholder management Conflict resolution and negotiation skills Ability to drive initiatives and inspire teams across functions Knowledge & Technical Skills: Deep understanding of the retail and service industry Expertise in Voice of Customer tools and methodologies Awareness of the latest technologies and ability to create CRM-specific solutions Proficient in Excel and CRM tools Tech-oriented with an aptitude for exploring new software solutions Key Performance Indicators (KPIs): On-time delivery of survey setup and deployment. Accuracy and timeliness of NPS score reporting and dashboards. Effective implementation of actionable insights to improve customer journeys and product quality. Reduction in complaints related to specific processes based on VOC analysis. Successful management of vendor relationships and adherence to tool development timelines. On-time and accurate processing of vendor payments and invoices. External Interfaces: CRM Tool Vendors Analytics Function IT Function Inbound Call Center Legal Function Business Divisions (especially Sales Team) Internal Interfaces: Various business divisions and departments for cross-functional collaboration Legal and IT departments for tool and vendor management

Position: Technical Customer Service Associate - AWS Overview: AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth across various customer segments, ranging from small- and mid-market businesses to large enterprises, including the public sector. Within this framework, the AWS Global Support team plays a vital role in ensuring customer success by providing world-class support to companies relying on AWS services for mission-critical applications. The AWS Customer Service team focuses on helping customers understand Cloud Computing and its potential applications for their business needs. In this role, you will be the first point of contact for customers seeking assistance with AWS services, ensuring a smooth experience while acting as an expert in AWS Cloud Computing. Key Responsibilities: Your primary responsibilities will include, but are not limited to: Customer Service Excellence: Provide innovative support for billing, account access, authentication inquiries, and resource management while maintaining the highest standards for data security. Collaborative Support: Work with other customer support teams to ensure a consistent, high-quality level of assistance across all channels. Issue Resolution: Identify root causes of customer issues, suggest improvements, and provide valuable feedback to business and development teams to enhance AWS services. Critical Event Support: Assist with customer communication during AWS critical launches and support events, ensuring customers are informed and supported during high-impact situations. About the Team: At AWS, we value diverse experiences and encourage candidates to apply, even if they do not meet all the qualifications listed. We believe that different career paths, backgrounds, and experiences contribute to the success of our teams. Amazon Web Services (AWS) is the world s most comprehensive and widely adopted cloud platform. We pioneered cloud computing and continue to innovate, supporting a wide range of customers from startups to Global 500 companies. Work/Life Balance: AWS values work-life harmony and offers flexible working arrangements. We believe that success at work should not come at the expense of personal well-being. Inclusive Team Culture: AWS fosters a culture of learning and curiosity. Our employee-led affinity groups promote diversity and inclusion, and we continuously encourage our employees to embrace and celebrate their unique perspectives. Mentorship and Career Growth: AWS is committed to raising the performance bar and supporting the growth of every individual. Our resources, including mentorship programs, provide opportunities for continuous learning and career advancement. Basic Qualifications: A Bachelor s degree in any field. Between 6 months to 4 years of experience, with at least 6 months of direct customer-facing experience using computer systems and technology components. Proficiency in written and spoken English, with advanced communication skills. Preferred Qualifications: At least 1 year of experience in a Contact Center, Technical Support, or Customer Support role within a fast-paced environment. Experience or familiarity with Amazon Web Services products or Cloud Computing technologies. General knowledge in one or more technology domains, such as internet, networking, software, or systems. Proficiency with computer applications, including Windows/MS Office (e.g., Outlook, Excel). Qualification : Bachelors Degree in any field

Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities : Manage a team of at least 100-150 executives supporting Voice operations Flexible and willing to work in a 24/7 shift environment. Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Establish & Manage Relationships / Engagement with the Clients Oversee team organize resources, set goals, carry out strategy from Executives and client on a day-to-day basis; reporting responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization s policies and applicable legal requirements Manage and review operational reports (Attendance adherence, Client scorecard, Metrics management reports) Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from WFM & Client and make adjustments to meet changing requirements Attend business reviews with the clients. Manage & control attrition keeping it to the minimum and plan for timely back fills Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork. Provide advice and assistance to senior management in planning, implementation, and evaluation of existing operations. systems and procedures Participate in weekly and monthly calls with clients to understand the expectations from the teams and provide updates Ensure that all audit related issues are brought to a close Identify and drive continuous improvements and initiatives in the process Coach & mentor Team leads, enabling them to lead their teams effectively Hire leads and managers, train, conduct inductions, manage employee & client satisfaction scores, performance Appraisals and attrition management Ensure that all internal customer queries are followed up on a timely basis Collaborate with internal teams, inter departments, cross functions across locations Ability to lead, guide, and mentor a team effectively, even in a fast-paced BPO environment. Ability to manage conflicts, motivate team members, and foster a collaborative work culture. Leadership skills to drive performance, handle challenging situations, and ensure alignment with client expectations Key skills and knowledge : Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Strong knowledge of Credit card and other Banking products Excellent verbal and written communication skills for interacting with clients, teams, and internal stakeholders Experience in handling voice operations (inbound and outbound) Client facing roles managing and representing operations Knowledge of the patient lifecycle journey of in US Healthcare & India - related regulatory requirements Experience in client facing roles managing and representing operations Experience in handling multiple teams and has shown improvement in the overall team performance Ability to coach and guide frontline, SMEs, support functions staff & the TL on a clear objective of delivering excellent customer experience A creative mind to think beyond the status quo and propose solutions internally as well as to clients Experience in working closely with Training and Quality team to strengthen and develop SOPs and training materials Quartile & People management skills Strong focus on delivering exceptional customer service and client satisfaction. Ability to understand customer needs and work with internal teams to ensure service excellence Educational Qualification : Graduation

We are looking for a Senior Product Designer (UX/UI) to help shape the future for how our clients serve their customers. You will work across every stage of the experience, from designing new features to prototyping high fidelity solutions. Our team is a close-knit collective of diverse thinkers and doers that pioneer solutions that have never been done, collaborate with our clients as partners, and design for future iteration and sustainability. The Publicis Sapient Experience Design Capability is the bridge between business strategy and technology we create meaningful, holistic experiences for our clients and their customers. We are multiskilled thinkers, computational designers, environmental designers, researchers, and architects. Sounds like you? If you are committed to not only transforming the world with the products you create, but also being a valued citizen to our growing global team, you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions. Your Impact Champion the discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences Communicate with excellent aesthetic and an influential voice to shape and position ideas for customer impact Present your own work Apply best practices for human-centric design to common visual and usability challenges Contribute to the creation of new design systems Deliver interaction design and illustrations for basic digital product features Possess a thorough POV on craft, tools and process Propose optimizations and creative approaches to systems that can cultivate impact for users needs Develop specification documentation that allows for implementation in software development Facilitate design workshops with stakeholders Collaborate with teams on the development of motion, content strategy, visual design, and content Clarify and define success metrics for client and business impact Develop relationships across a project team, specifically technical team members and software developers Lead and manage small project tracks autonomously Qualifications Your Skills & Experience 7-12 Years of Experience Complex system mapping and process mapping Audits and competitive landscaping User research and design for iterative testing Wireframing functionality for features and content Prototyping skills with a familiarity of UX/UI design tools, having advanced experience with Figma Component-based design-development Solid experience with product design methodologies Solid experience of visual, sensory systems design and navigation systems Design, Creating sitemaps Interaction design Process and specifications documentation Presentation design Design process and specifications documentation Set Yourself Apart With Affinity group or employee resource group participation history Heuristic evaluation and performance data analysis Demonstrated photo or video editing capabilities Design for emerging experiences, ChatGPT, Generative AI Additional Information Gender Neutral Policy 18 paid holidays throughout the year Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being

Senior Web Application Developer - Front End Developer Location: Bengaluru Job Type: Full-time Responsibilities As a Senior Web Application Developer, you will play a pivotal role in engineering cutting-edge frontend frameworks, platforms, visualizations, and dashboards to deliver a fluid and seamless user experience. Core Development Engineer advanced frontend frameworks and platforms for visualizing complex data, ensuring a top-notch user experience. Collaboration & Visualization Work closely with backend engineering teams to extend product value and virtualize thousands of moving assets as creative UI/UX elements. Build applications to visualize real-time complex data patterns and ensure world-class interfaces and APIs. Design & Architecture Architect modular, high-performance applications and frameworks. Ensure stability and performance through test-driven development, integration, and stress testing. Project Ownership & Stakeholder Interaction Lead projects aimed at enhancing team efficiency and driving modernization. Interface directly with project and product stakeholders, facilitating UAT and incorporating feedback. Requirements Education: Bachelor s degree or higher in Computer Science, Engineering, or equivalent experience. Experience: Minimum 5 years of hands-on experience in frontend development. Technical Skills: Proficiency in JavaScript (5+ years), React.js (3+ years), HTML, CSS, and D3.js. Experience with modern build systems (Webpack, Babel, etc.). Communication: Excellent written and verbal communication skills with a fast execution mindset. Bonus Skills Experience with Google Maps and other cloud APIs. Understanding of SQL database design and modeling. At Intellicar, we encourage a culture of continuous learning and skill development. You'll have opportunities to grow as part of a collaborative team, work with cutting-edge IoT technologies, and contribute to impactful projects in the EV and IoT industry. Leadership fosters inclusivity and respect, creating an atmosphere where every voice is heard. Qualification : Bachelors degree or higher in Computer Science, Engineering, or equivalent experience