Voice Assistant Jobs in Bengaluru

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Conversational AI Lead / Architect Location: Bangalore | Employment Type: Full-time About the Role We are looking for a skilled and experienced Conversational AI Lead/Architect to join our team at Avaamo. In this role, you will be responsible for designing, developing, and implementing cutting-edge Conversational AI solutions. As a subject matter expert, you'll work closely with IT managers, business teams, and customers to understand their requirements and deliver high-impact solutions that enhance the Avaamo platform. Responsibilities Lead the design, coding, and implementation of Avaamo s Conversational AI products, ensuring solutions meet both technical and business needs. Collaborate with IT managers and business stakeholders to gather requirements and translate them into actionable technical solutions. Drive the implementation of solutions using Conversational Design principles and best practices. Develop, deploy, and maintain customized extensions to the Avaamo platform tailored to specific customer requirements. Provide technical guidance and training sessions to partner and customer development teams, ensuring smooth onboarding and ongoing success. Evaluate reported defects and prioritize them for resolution, ensuring product quality and customer satisfaction. Travel to customer locations for on-site support, providing hands-on assistance and expertise as needed. Document best practices, implementation guidelines, and "how-to" guides to support customer and partner teams in leveraging Avaamo s products effectively. Requirements (Mandatory) 6+ years of strong programming experience in JavaScript, HTML, and CSS. Proven expertise in creating and consuming REST APIs and SOAP services. In-depth knowledge of web technologies and current industry trends. Solid understanding of security in web applications and services. At least 2 years of experience using Node.js, with a deep understanding of its architecture. Hands-on experience with Git and other version control systems. Experience deploying web applications on Linux servers in production environments. Familiarity with deployment processes and CI/CD tools. Exceptional communication skills, with the ability to work with both technical and non-technical teams. Minimum of 2 years of experience in client-facing roles, working closely with customers to deliver solutions. Good to Have Full-stack development experience, with expertise in UI/UX design or insights. Working knowledge of AI, ML, and NLP technologies. Experience with enterprise system integrations, such as MS Dynamics CRM, Salesforce, ServiceNow, and MS Active Directory. Experience implementing Single Sign-On (SSO) in web/mobile applications. Ability to quickly learn new technologies and manage small engineering teams. At Avaamo, we re redefining the future of Conversational AI. We specialize in creating advanced conversational interfaces that solve high-impact challenges for enterprises. Join our team and contribute to pioneering AI-driven technologies that are transforming how businesses engage with customers and employees.

IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.

Director Account Management Location: Bengaluru Work Type: Full-Time About Intugine Behind the scenes, these items journey through a global network of complex supply chains and that s where Intugine comes in. We are a leading supply chain visibility platform trusted by 75+ global enterprises including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and more. By enabling real-time, multimodal visibility (across air, land, sea, and rail), we help brands eliminate inefficiencies, cut logistics costs, and deliver on time, every time. As a proud technology partner to the Government of India s National Logistics Policy, we integrate with systems like FASTag, Port Community System, and FOIS, bringing deeper insights and intelligence to modern logistics. About the Role We re looking for a Director Account Management to join our senior leadership team and take ownership of our enterprise customer relationships. In this role, you ll lead the Account Management and Customer Success function, responsible for driving customer value, growth, renewals, and satisfaction. You ll be the voice of the customer internally, while acting as a strategic consultant and trusted partner to top executives across our client portfolio. This is a high-impact leadership role that blends strategic thinking, team leadership, and customer-centric execution. Key Responsibilities Portfolio Growth: Drive expansion and retention through cross-selling and up-selling across Intugine s product suite. Team Leadership: Manage, mentor, and grow a team of high-performing account managers. Identify training needs and set performance goals. Strategic Relationships: Build and maintain strong relationships with key enterprise clients, especially at the CXO level. Customer Success Strategy: Develop and implement frameworks to ensure customer satisfaction, adoption, and long-term value realization. P&L Ownership: Own and manage the P&L for the enterprise account portfolio. Renewals & Retention: Lead the renewal strategy and exceed retention goals through proactive engagement and value delivery. QBRs & CSAT: Conduct regular QBRs, track satisfaction (CSAT), and resolve escalations in partnership with delivery and technical teams. Executive Communication: Communicate effectively with client stakeholders across levels; act as a strategic advisor on business and operational challenges. Account Mining: Identify new revenue opportunities by unlocking additional stakeholders and business units within existing accounts. Goal Setting & Cross-Functional Alignment: Collaborate with internal teams including sales, product, and delivery to align goals and drive customer outcomes. Coaching & Mentoring: Develop direct reports through regular feedback, coaching, and leadership development. 8+ years of experience in Account Management, Customer Success, or Enterprise Sales 4+ years of leadership experience managing high-performing teams Proven success in growing strategic accounts and delivering long-term value Strong background in B2B SaaS; experience in logistics or supply chain tech is a strong advantage Experience navigating complex sales cycles and executive-level conversations Excellent communication, stakeholder management, and problem-solving skills Self-starter mindset; thrives in a fast-paced, evolving business environment At Intugine, you won t just manage accounts you'll build real partnerships that shape the future of global logistics. As part of our leadership team, you'll have the autonomy, support, and vision to make an impact that lasts. Perks & Benefits: Employee Stock Options Grow with us and share in our success Comprehensive Health Cover Your well-being is our priority Personal Development Budget We invest in your growth Flexible Working Hours Work when you're at your best Generous Parental Leave Family first Equal Pay Policy Transparent and fair compensation Education Assistance For your continuous learning journey Autonomy & Ownership Run your show with full support Life Skills Training Tax planning, mental wellness, and more Company Outings & Paid Time Off Recharge and reconnect

Assistant Manager / Deputy Manager Indirect Sourcing Location: Bengaluru Experience: 6+ Years Industry: Automotive / Electric Vehicles Employment Type: Full-time Company: Ultraviolette Automotive Pvt. Ltd. Join the Charge. Create the Future. At Ultraviolette, we re not just building electric vehicles we re building the future of mobility. From India s fastest electric motorcycle to the world s most advanced electric scooter, we are reimagining performance, sustainability, and design. We re a collective of engineers, creatives, designers, and bold thinkers united by one goal to deliver a new era of intelligent electric mobility. If you re ready to drive change, challenge convention, and leave a lasting impact, this is where your ambition meets opportunity. Role Overview: As an Assistant Manager / Deputy Manager Indirect Sourcing, you will lead procurement strategies for all non-production purchases including capital goods, IT systems, marketing services, infrastructure, real estate, and more. You will play a critical role in vendor management, cost control, contract negotiations, and ensuring timely and quality sourcing that aligns with Ultraviolette s strategic goals. Key Responsibilities: Lead indirect procurement activities across categories like: Capital Goods & Machinery IT Hardware, Software, and Services Marketing & Merchandise Real Estate, Civil Contracts, and Interiors Identify, evaluate, and onboard suppliers and service providers in line with company standards. Conduct market and industry scans to identify new sourcing opportunities. Prepare and lead complex negotiations and contract finalizations with suppliers and service vendors. Manage procurement of high-value contracts, ensuring compliance with internal policies and legal terms. Implement cost-effective sourcing strategies and continuous value engineering. Drive supplier audits, quality checks, and service-level agreements. Ensure compliance with Indian Indirect Taxation, International Contract T&Cs, and procurement best practices. Collaborate cross-functionally with finance, operations, legal, and engineering teams. Maintain detailed reports, supplier performance records, and procurement documentation. Provide regular updates and insights to senior leadership on sourcing performance and risks. Willingness to travel for supplier visits, audits, and negotiations as required. Requirements: Education: Essential: Bachelor s Degree in Electrical, Electronics, Computer Science, or a related field. Experience: Minimum 6 years of hands-on experience in indirect sourcing or procurement. Proven track record in handling complex negotiations and high-value contracts. Strong vendor network and sourcing experience across multiple indirect categories. Technical Skills: Sound knowledge of: Indian Indirect Tax laws International contract terms and conditions Procurement tools and ERP systems Familiarity with DFM/DFT, cost engineering, and supplier auditing. Soft Skills: Strong communication (written and verbal) Analytical thinking and problem-solving Collaborative and cross-functional mindset High integrity and professionalism Strong drive for results and continuous improvement Preferred Qualifications: Experience working in automotive, EV, or high-tech manufacturing industries. Background in legal or IPR-related matters is an added advantage. Understanding of sustainability and ESG-focused sourcing will be a plus. Work on products that define the future of mobility Collaborate with some of the sharpest minds in the EV industry Fast-paced, innovation-driven work environment Competitive compensation and growth opportunities If you re ready to accelerate your career and electrify the future apply now. Qualification : Bachelors Degree in Electrical, Electronics, Computer Science, or a related field

Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field

Assistant Risk Modelling Manager Location: Bengaluru Department: Risk & Modelling About OneSavings Bank (OSB) Group OneSavings Bank (OSB) Group is a specialist lending and retail savings group listed on the London Stock Exchange and a member of the FTSE 250. Headquartered in Chatham, Kent, OSB is regulated by the Prudential Regulation Authority and the Financial Conduct Authority. OSB focuses on niche lending markets offering high growth and strong risk-adjusted returns, including: Buy-to-Let and commercial mortgages Residential development finance Specialist residential lending and secured funding lines We operate under trusted brands such as Kent Reliance, CCFS, InterBay Commercial, Prestige Finance, and Heritable Development Finance. Retail savings are primarily sourced through Kent Reliance via branches, online, and postal channels. Our offshore delivery and support operations are handled by OSB India, with offices in Bengaluru and Hyderabad. About OSB India Pvt Ltd OSB India, a wholly owned subsidiary of OSB Group, plays a critical role in delivering operational and customer support services. Since 2004, OSB India has focused on service excellence, process efficiency, and continuous improvement for the group s UK operations. Role Overview As the Assistant Risk Modelling Manager, you will support capital and impairment reporting, provide deep data insights, and contribute to strategic projects. This role involves analysis, stakeholder collaboration, and ensuring regulatory and internal compliance. Key Responsibilities Lead and support monthly IFRS9 impairment and IRB RWA reporting with trend analysis and insights Provide analytics to support collections and help define operational priorities Drive and deliver strategic projects, managing timelines and stakeholders Assist with IFRS9 engine code changes, conduct impact assessments, and challenge trends Identify process and model weaknesses and develop mitigating solutions Produce clear, insightful commentary for credit and audit committees, including regulatory teams Ensure compliance with model execution and operational risk requirements Maintain adherence to Finance, Risk Management, and Data Governance Policies Build strong working relationships with UK stakeholders and capture clear requirements Complete all mandatory compliance training and attestations Experience Required Minimum 7+ years in a related role in retail or mortgage finance Extensive hands-on experience in SAS, SQL, and advanced Excel Proven ability to generate and present detailed analytical and reporting outputs Experience with impairment/capital modelling processes (preferred) Comfortable managing priorities, leading tasks, and collaborating with international teams Technical & Functional Skills Expert in SAS and SQL for data analysis and reporting Working knowledge of IFRS9 (impairment) or IRB (capital) frameworks Understanding of probability/statistics in a financial risk context (preferred) Core Competencies Strong analytical thinking and problem-solving skills Effective communication skills, both written and verbal Ability to deliver clear, actionable reports to senior stakeholders Self-motivated with a proven ability to learn new technical skills and tools This role is an exciting opportunity to work at the intersection of data, risk, and strategy within a dynamic and growing financial group. If you have a strong analytical mindset and are looking to influence real business decisions, we'd love to hear from you.

Job Title: Assistant Manager Location: Bengaluru Experience Required: 5 to 13 years Minimum Qualification: Diploma in Electronics Engineering Key Skills Vendor Management Facility Management Customer Relationship Management (CRM) Maintenance & Operations Budgeting & Invoicing Documentation & Compliance Job Summary We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency. Key Responsibilities Operations & Facility Management Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules. Oversee society formation and handover, including documentation sign-offs and equipment transfers. Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders. Maintain uptime of common areas and amenities, and handle repair and spare part management. Coordinate issuance of permits to the project team as required. Budgeting & Financial Coordination Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team. Prepare yearly budgets for common areas and share them with residential societies. Respond to audit queries in coordination with the accounts team. Create and share monthly provisions with the finance department. Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times. Follow up with societies for maintenance invoice payments related to unsold apartments. Process vendor invoices and actively follow up with the accounts team for timely payments. Handover & Customer Coordination Ensure a smooth and delightful handover experience for residents. Verify all documents and issue NOCs (No Objection Certificates) to property owners. Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting. Liaise with project teams to resolve pending common area and tower work. Vendor & Project Coordination Oversee all vendor interactions, ensuring timely invoice submission and validation. Assist in vendor identification, evaluation, and procurement of consumables. Review and track progress on pending snag points with the project team. Ensure adherence to operational guidelines and standard procedures. Administrative & Support Activities Plan and organize staff welfare initiatives, internal events, and cost-reduction programs. Liaise with cross-functional departments to ensure seamless operations. Validate all service reports and ensure proper documentation is maintained. Qualification : Diploma in Electronics Engineering

Position: Assistant Manager Account Management Location: Bangalore Experience: 5 8 years Education: Any Graduate Experience Required: 5 8 years of total experience in the service industry, with a minimum of 3 years in people management and customer service roles. Role Purpose: To ensure seamless claims processing for customers by managing a team of helpdesk personnel, including implants, semi-implants, account managers, and the document pickup team. The role also ensures a high standard of customer satisfaction and process compliance. Key Responsibilities: Team Oversight & Operations: Ensure scheduled customer visits by team members are carried out as planned. Monitor daily activities and performance, especially volume of documents collected. Review customer queries and the quality of responses from team members. Support team in handling and resolving customer escalations. Reporting & Claims Coordination: Review team reports and take necessary actions, including claims coordination. Collaborate with the front-end team to ensure timely and accurate claim registration. Analyze claims data dumps and take corrective actions such as addressing IRs, reopening claims, or resolving dummy entries. People Management & Coaching: Conduct regular one-on-one reviews with team members to address concerns and streamline processes. Guide team through customer escalations and process complexities. Drive improvement based on low CSAT/DSAT scores by identifying and addressing process or communication gaps. Stakeholder Collaboration: Liaise with internal and external stakeholders to address client-specific needs, such as helpdesk support or wellness activities. Work closely with regional and cross-functional teams to deliver on client expectations. Continuous Improvement: Analyze customer feedback to drive service improvements. Identify opportunities to improve customer interactions, documentation processes, and service delivery. Key Outcomes for Success: High customer satisfaction (CSAT) Timely resolution of customer issues as per SLA Successful client renewals Skills & Competencies: Technical: Strong understanding of service processes and claims workflows Proficient in MS Office (Excel, Word, PowerPoint) Behavioral: Problem-solving mindset Strong active listening and communication skills Proven people management abilities Client-oriented with a focus on service excellence Qualification : Any Graduate

Job Title: Assistant Manager Performance Marketing Location: Bangalore Department: Performance Marketing Employee Type: Full-time Experience Required: 3 6 years Position Overview We are seeking a results-oriented Assistant Manager - Performance Marketing to lead our efforts across Google advertising (Web & App), SEO, ASO, and website performance optimization. This role is crucial to driving both paid and organic user growth, enhancing digital discoverability, improving user experience, and boosting conversion rates. The ideal candidate combines strategic vision with hands-on execution skills and has deep expertise in performance marketing, search optimization, and mobile growth strategies. Key Responsibilities Google Campaigns (Web & App): Strategize, execute, and optimize Google Ads campaigns across platforms including UAC, Performance Max, Search, and TROAS. Manage cross-channel ad campaigns to acquire high-intent users for both websites and mobile apps. Define audience segments, manage bidding strategies and budgets, and conduct creative testing to improve engagement and ROI. Collaborate with creative, product, and data teams to deliver targeted, performance-driven campaigns. Search Engine Optimization (SEO): Own and evolve the SEO roadmap to enhance organic rankings, traffic, and search visibility. Conduct technical, on-page, and off-page SEO audits and coordinate implementation with content and development teams. Develop content strategies aligned with keyword research, user intent, and business goals. Track and analyze key SEO metrics using tools such as Google Search Console, SEMrush, Ahrefs, and Screaming Frog. Hands-on experience managing CMS and web hosting platforms. App Store Optimization (ASO): Lead ASO initiatives for the Google Play Store to increase app visibility and installs. Optimize app metadata including titles, descriptions, keywords, screenshots, and videos based on data insights. Run A/B tests using Store Listing Experiments and ASO tools like AppTweak or SensorTower. Monitor app store rankings, user reviews, and competitor performance to inform strategy. Experience: 4+ years in digital marketing with proven success in Google Ads, SEO, ASO, and website performance optimization. Expertise: Deep understanding of web and app acquisition strategies, Google Ads platforms (including Firebase and GA4), and ASO/SEO tools. Analytical Skills: Strong ability to interpret data and translate insights into actionable marketing strategies. Technical Knowledge: Familiarity with web technologies, mobile user acquisition funnels, and performance measurement tools. Certifications: Google Ads and Google Analytics certifications preferred. Additional Tools: Experience with Firebase, Appsflyer or other Mobile Measurement Partners (MMPs), Google Play Console, Google AdMob, and Adsense. Soft Skills: Excellent communication, collaboration, and project management abilities. If you re passionate about driving growth through performance marketing and thrive in a fast-paced environment, we d love to connect with you.

Position: Assistant Manager - Risk Location: Bengaluru About Groww At Groww, we are a passionate team dedicated to making financial services accessible to every Indian. Through our multi-product platform, we help millions of customers take control of their financial journeys. Customer obsession is at the heart of everything we do. From every product design to each algorithm, we focus on delivering the best experience, making financial services simple, transparent, and convenient. Our values include ownership, customer-centricity, and integrity. We believe in constantly challenging the status quo to drive meaningful change. Our Vision We aim to empower every individual with the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be India s most trusted financial partner, offering innovative financial solutions across various services. Our Core Values Radical Customer Centricity Ownership-Driven Culture Simplicity Long-Term Thinking Complete Transparency About the Role We re looking for a highly motivated Risk Manager to join our team and play a crucial role in overseeing the development and implementation of the operational risk management framework across the organization. In this role, you will collaborate with cross-functional teams, senior leadership, and external stakeholders to identify, assess, and mitigate risks effectively. The ideal candidate will have a strong problem-solving mindset, excellent analytical skills, and a proven track record of managing risk in a result-oriented environment. As a Risk Manager, you will contribute to shaping a robust risk culture and ensuring smooth operations within the organization. Key Responsibilities: Risk Identification & Assessment: Perform risk identification and assessments across various functions, and recommend process changes to mitigate operational risks. Cross-Functional Collaboration: Work closely with teams like Credit, Risk, Compliance, and Technology to implement effective risk mitigation strategies. Monitoring & Reporting: Track and analyze key risk indicators, and provide regular updates to management and stakeholders. Risk Committee Coordination: Lead and orchestrate Monthly Risk Committee meetings, providing insightful reports to senior leadership and key stakeholders. Incident Management: Examine reported incidents and validate the implementation of corrective and preventive actions. Audit Coordination: Collaborate with internal audit teams to align risk management efforts with audit activities. Root Cause Analysis: Conduct root cause analysis (using methods like 5 Whys, Fishbone, etc.) to identify corrective and preventive actions. Risk Awareness & Training: Conduct training sessions to promote risk awareness and adherence to risk management practices across the organization. Required Skills & Expertise: Experience: 2-5 years of experience in operational risk management, preferably within the financial industry. Risk Assessment & Mitigation: Deep knowledge of risk assessment methodologies and risk mitigation strategies. Regulatory Knowledge: Clear understanding of regulatory requirements related to risk management. Audit Knowledge: Familiarity with auditing principles and standards (e.g., ISO, CMMI). Problem-Solving: Strong analytical skills and the ability to solve complex problems with a detail-oriented approach. Communication Skills: Excellent interpersonal and communication skills to collaborate with senior leaders, cross-functional teams, and external stakeholders. Ownership & Responsibility: A high level of accountability and ownership in driving initiatives to completion. Qualifications: Educational Background: Graduate degree (CA, MBA from a Tier 1 Institute preferred). Technical Skills: Strong proficiency in Excel (knowledge of SQL will be an added advantage). Certifications (Preferred): Knowledge of internal and external audit standards like ISO, CMMI, etc. Impact: Shape the future of risk management in one of India s fastest-growing financial services platforms. Growth Opportunities: Take ownership of key risk management projects and contribute to the company s overall strategy. Culture: Work in a collaborative, transparent, and innovative environment where your contributions are valued. If you're passionate about risk management and want to make a significant impact in a fast-growing fintech company, we d love to hear from you. Qualification : Graduate degree (CA, MBA from a Tier 1 Institute preferred)

Position: Assistant Manager Sales & Marketing Location: Bangalore Experience: 4 5 years About the Role We are seeking a dynamic and result-oriented Assistant Manager Sales & Marketing to drive revenue growth through strategic sales and client relationship management. The ideal candidate will have a strong background in B2B sales, preferably in market research, analytics, or consulting services. You will be responsible for acquiring new clients, nurturing existing relationships, and ensuring smooth project delivery in collaboration with the research team. Key Responsibilities Sales & Business Development Drive sales and meet revenue targets by identifying and pursuing new business opportunities. Understand client needs and map them to Cyber Media Research s (CMR) offerings across market intelligence, research, and go-to-market (GTM) services. Prepare and deliver compelling proposals, quotations, and presentations tailored to client requirements. Close deals and secure service agreements aligned with revenue and growth targets. Client Relationship Management Maintain strong relationships with existing clients through regular check-ins, ensuring high levels of satisfaction and repeat business. Act as the primary point of contact to resolve client issues, working closely with internal research and delivery teams to ensure timely resolution and project success. Monitor the delivery of research outputs and ensure clients receive deliverables as per agreed timelines and expectations. Operational Responsibilities Maintain detailed documentation of the sales process, leads, opportunities, and customer interactions in CRM or internal tools. Collaborate with internal stakeholders to ensure smooth handover and execution of signed projects. Follow up rigorously for timely payment collections from clients. Qualifications & Requirements Bachelor's degree in Business, Marketing, or a related field; MBA preferred. 4 5 years of proven experience in B2B sales or account management, preferably in market research, consulting, or technology services. Excellent communication, negotiation, and presentation skills. Strong client orientation with the ability to manage and grow key accounts. Highly organized, target-driven, and self-motivated. Be part of a leading research and advisory firm influencing strategic decisions in the tech and digital ecosystem. Work in a collaborative, growth-oriented environment with exposure to top-tier clients and strategic projects. Opportunity to grow into a leadership role and contribute to the company s long-term sales strategy. Qualification : Bachelor's degree in Business, Marketing, or a related field; MBA preferred

Position: Executive Assistant (EA) Department: Executive Support Location: Bengaluru Role Overview: We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to senior executives. This role involves managing schedules, coordinating communications, preparing documents, and assisting with special projects to ensure smooth executive operations. Key Responsibilities: Manage and organize executive calendars, including scheduling meetings, travel arrangements, and appointments. Serve as the primary liaison between executives and internal/external stakeholders, ensuring effective communication. Prepare, review, and edit correspondence, reports, presentations, and other business documents. Coordinate and facilitate meetings by preparing agendas, recording minutes, and tracking follow-up actions. Handle confidential and sensitive information with the utmost integrity and discretion. Support special projects, conduct research, and assist in event planning and coordination as required. Qualifications & Skills: Bachelor s degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. High level of professionalism and discretion in handling confidential matters. Proficiency with office software and tools. Qualification : Bachelors degree in Business Administration (BBA), Commerce (B.Com), Arts (BA), or a relevant field.

Position: Assistant Manager Transactions Location: Bangalore Experience: 3 5 Years (Preferably in Commercial Interior Fit-Outs Design & Build / General Contracting) Role Overview: We are seeking a driven and detail-oriented Assistant Manager Transactions to support our commercial real estate operations. This role involves end-to-end lease management, client coordination, property inspections, and assisting in real estate transactions. A background in commercial interior fit-outs and a strong understanding of leasing processes will be highly advantageous. Key Responsibilities: Transaction & Lease Management Manage complete leasing documentation, including drafting, reviewing, and executing lease agreements. Support clients through the full transaction lifecycle, including pre- and post-acquisition phases. Examine historical transaction trends, assess fluctuations, and analyze non-recurring items. Client Engagement & Account Management Understand and map client requirements including lease renewals, space expansions, and new acquisitions. Build and maintain strong client relationships by providing strategic solutions and guidance. Identify new business opportunities and contribute to long-term relationship development. Property Inspections Conduct property tours for prospective clients after assessing their needs and identifying suitable options. Evaluate and present properties in alignment with client expectations and business objectives. Sales & Performance Management Achieve monthly and quarterly sales targets as defined by the management team. Contribute to internal reports and insights to support performance tracking and strategic planning. Liaison & Compliance Coordinate with government bodies, developers, and regulatory authorities to obtain necessary approvals and ensure compliance with all statutory obligations. Qualifications & Skills: Bachelor s degree required; MBA preferred. 3 5 years of experience in commercial real estate, ideally in interior fit-outs or general contracting. Strong understanding of lease agreements, property evaluation, and transaction workflows. Excellent interpersonal and communication skills. Proficient in Microsoft Office, particularly Word and Excel. Strong numeracy skills and ability to analyze real estate data, including rents, deposits, and market trends. Familiarity with legal and regulatory documents such as leases and local real estate regulations. Qualification : Bachelors degree required; MBA preferred.

Job Title: Customer Service Associate Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months 4 years Job Type: Full-time About IntouchCX IntouchCX partners with top global brands to provide high-quality customer experiences across voice, chat, email, and social media. Known for tech-driven support, the company values innovation, excellence, and creating meaningful customer connections. Job Overview As a Customer Service Associate Voice, your role is to: Interact with customers via calls, resolving their issues end-to-end. Offer empathetic, efficient, and solution-oriented support. Go the extra mile to ensure customer satisfaction and loyalty. Provide "white glove" service, representing the brand at the highest standard. Key Responsibilities Handle voice-based customer interactions and solve issues independently. Build rapport, identify problems, and provide appropriate resolutions. Keep customers informed about resolution timelines. Maintain a high level of professionalism, accuracy, and courtesy. Requirements Education: Post-secondary degree in any field Experience: 6 months 4 years in customer service (voice preferred) Skills: Fluent in spoken English Strong problem-solving and analytical skills High emotional intelligence and judgment Able to work in night shifts and under pressure Quick learner with a customer-first attitude Benefits Attractive salary with performance incentives Medical insurance Free food and transport (if working on-site) Learning & growth opportunities Employee engagement, rewards, and recognition programs Qualification : Post-secondary degree in any field

Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.

Job Title: Assistant Manager Corporate Finance & Treasury Location: Bangalore Department: Corporate Finance Role Overview We are seeking a detail-oriented and proactive Assistant Manager Corporate Finance & Treasury to manage and optimize Zetwerk s treasury operations. This role involves overseeing cash management, regulatory compliance, banking relationships, and treasury accounting to ensure smooth financial operations and robust control across the organization. Key Responsibilities Monitor and manage daily cash positions across multiple banks and entities to optimize fund utilization, including intercompany fund flows, interest calculations, and short-term investments. Oversee internal and external data management processes to ensure accuracy and compliance; prepare and deliver timely financial and regulatory reports to stakeholders and authorities. Ensure strict adherence to regulatory requirements and contractual covenants, preparing necessary documentation and proactively managing any compliance risks. Execute various payments (vendor, statutory, FX, interest, etc.) in coordination with Accounts Payable and other internal teams, while maintaining compliance with internal controls and Standard Operating Procedures (SOPs). Build and maintain strong relationships with banks and financial institutions to support financing needs, forex transactions, trade finance, and daily banking operations including documentation and account management. Manage end-to-end processes related to issuance and amendments of Letters of Credit (LC) and Bank Guarantees (BG). Monitor foreign exchange exposures and coordinate timely booking of forwards and other hedging instruments to mitigate currency risks. Prepare comprehensive treasury MIS reports on a monthly, quarterly, and annual basis, including cash flow statements, debt schedules, utilization reports, and FX exposure analysis. Support the management of working capital loans (Cash Credit, WCDL, Overdraft) and term loans to optimize financing costs. Ensure accuracy of treasury-related accounting entries and reconciliations in close coordination with the finance and accounts teams. Qualifications & Experience Qualified Chartered Accountant (CA) or MBA with 2 to 6 years of experience in treasury operations, working capital management, and trade finance instruments. Proficient in handling LC/BG issuance, banking documentation, and online banking portals. Solid experience in treasury accounting, cash flow forecasting, and management information system (MIS) preparation. Strong ethical standards, integrity, and problem-solving skills. Ability to thrive in fast-paced, dynamic environments while consistently delivering high-quality results. Join Zetwerk and be part of a fast-growing organization where your expertise in treasury and corporate finance will directly impact the company s financial health and growth trajectory.

Machine Learning Engineer - Speech AI (ASR & TTS) Location: Bengaluru, Karnataka, India (On-Site) Department: Engineering Employment Type: Full-Time About Sarvam.ai Sarvam.ai is a pioneering generative AI startup headquartered in Bengaluru, India. We specialize in leading transformative research and development in speech and language technologies. Focused on building state-of-the-art ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) models, particularly for Indic languages, we aim to redefine human-computer interaction with cutting-edge, AI-driven solutions. Join us as we push the boundaries of Speech AI to create inclusive, scalable, and intelligent voice-based applications for diverse communities worldwide. Role Overview We are seeking an experienced Machine Learning Engineer specializing in Speech AI (ASR & TTS). The ideal candidate will work on deep learning-based ASR and TTS models, improving accuracy, efficiency, and multilingual capabilities while deploying them at scale. The role involves developing and optimizing speech recognition and synthesis models with a focus on low-resource languages, real-time inference, and scalability. If you have a passion for speech processing and deep learning, this is a great opportunity to make a significant impact in a rapidly growing field. Key Responsibilities ASR (Automatic Speech Recognition) Develop, train, and optimize speech-to-text models using state-of-the-art architectures like Wav2Vec, Whisper, Conformer, and DeepSpeech. Implement techniques for low-latency ASR inference, including beam search, language model integration, and real-time transcription. Improve speech recognition accuracy for low-resource languages, especially Indic languages, using transfer learning and data augmentation. Optimize ASR pipelines for noise robustness, speaker adaptation, and domain-specific transcription. TTS (Text-to-Speech) Develop and fine-tune neural TTS models such as Tacotron, FastSpeech, VITS, or WaveNet for high-quality, natural-sounding speech synthesis. Implement multilingual and expressive TTS models with prosody and emotion control. Optimize TTS inference for deployment on edge devices, mobile, and cloud platforms. Improve speech synthesis quality through voice cloning, neural vocoders (HiFi-GAN, WaveGlow), and prosody modeling. General Speech AI Responsibilities Benchmark and profile ASR/TTS models to improve latency, efficiency, and deployment performance. Deploy scalable speech AI APIs on AWS, Azure, or GCP for real-world applications. Optimize ASR & TTS models for edge and offline inference. Stay updated with the latest advancements in speech AI, neural vocoders, and real-time inference techniques. Must-Have Qualifications Experience: 2-3 years of experience in speech AI, deep learning, or machine learning, with a focus on ASR & TTS. Education: Bachelor s or Master s degree in Computer Science, AI/ML, Speech Processing, or a related field. ML Frameworks: Proficiency in PyTorch or TensorFlow for training and deploying ASR/TTS models. ASR Expertise: Experience with speech-to-text architectures like Whisper, Wav2Vec, Conformer, or DeepSpeech. TTS Expertise: Experience with speech synthesis models like Tacotron, FastSpeech, or VITS. Speech Signal Processing: Understanding of MFCCs, STFT, phonemes, prosody modeling, and feature extraction. Inference Optimization: Hands-on experience with TensorRT, ONNX, or quantization (INT8, FP16) for ASR/TTS. Cloud & Edge Deployment: Experience deploying speech models on AWS, GCP, or Azure. Preferred Qualifications Experience with speech diarization, speaker recognition, or language modeling for ASR. Familiarity with zero-shot TTS, voice cloning, and multilingual speech modeling. Understanding of CUDA optimization and low-bit quantization for ASR/TTS models. Contributions to open-source speech AI projects or a strong GitHub portfolio showcasing relevant work. Experience with real-time streaming ASR/TTS applications and low-latency inference. Innovative Impact: Work on AI-driven speech solutions that are changing how people interact with technology, especially in low-resource languages. Cutting-Edge Technology: Contribute to the development of state-of-the-art speech AI models in a rapidly advancing field. Collaborative Environment: Work with a team of experts in AI, machine learning, and speech processing, in a startup culture. Growth Opportunities: Sarvam.ai offers exciting career growth in a fast-paced environment with opportunities for personal and professional development. Interested candidates are invited to submit their resume, cover letter, and any relevant project portfolios or GitHub links showcasing their experience in ASR, TTS, or Speech AI. Strong AI-related projects, whether in industry, research, or personal work, will be highly valued. Qualification : Bachelors or Masters degree in Computer Science, AI/ML, Speech Processing, or a related field.

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to Oracle's customer base, while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as handling technical questions regarding the use of and troubleshooting for Oracle s Electronic Support Services. As a primary point of contact for customers, you will be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level: IC1 (Individual Contributor 1) Responsibilities: As a Systems Engineer, you will interface with the customer s IT staff regularly. Whether on-site or working remotely, you will be responsible for resolving moderately complex technical problems related to the installation, recommended maintenance, use, and repair/workarounds for Oracle products. You should have knowledge of Oracle products and at least one platform being supported. You will work with general guidance from senior engineers and management and may independently handle some areas of responsibility. Required Skills: Computer Science SQL (Structured Query Language) Technical Support UNIX About Us: As a world leader in cloud solutions, Oracle uses tomorrow s technology to tackle today s problems. True innovation starts with diverse perspectives and a wide range of abilities and backgrounds. At Oracle, we believe in inclusive workforce development. When everyone s voice is heard, we are inspired to push beyond what s been done before. This philosophy has been at the core of Oracle for over 40+ years, operating with integrity, and continuing to thrive in diverse industries. Benefits: Work-life balance: Flexible options to balance work and personal life. Employee Benefits: Competitive suite of benefits including flexible medical, life insurance, and retirement options. Volunteer Programs: Encouraging employees to give back to their communities through volunteerism. Commitment to Diversity: Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law. Oracle will consider qualified applicants with arrest and conviction records in accordance with applicable law.

Power the Future with Us! Location: India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our cutting-edge products include solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for dedicated and enthusiastic Customer Support Specialists to provide exceptional voice support to our US-based customers while collaborating with regional stakeholders in India. This position requires working exclusively in night shifts (US Time Zone) and providing voice support. What You ll Be Doing Handle inbound calls from US customers with professionalism and patience. Navigate cultural differences and address language barriers with tact and understanding. Troubleshoot and resolve customer issues related to SolarEdge products and services. Collaborate effectively with regional stakeholders to enhance the customer experience. Work closely with the local team in India to improve support processes and share insights. Maintain accurate records of all customer interactions in the CRM system. Contribute to process improvement by identifying trends and providing feedback. Participate in training sessions to stay updated on product knowledge and best practices. Excellent English communication skills (verbal and written). Ability to understand and work with various accents, especially American accents. 1-3 years of experience in customer support, preferably in a voice support role. Strong problem-solving skills and ability to think on your feet. Engineering or technical qualification is a must. Patient and empathetic approach to customer service. Proficiency in CRM systems and basic computer skills. Willingness to work night shifts aligned with US time zones. Familiarity with the tech industry is a plus. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Diverse and inclusive work environment. Transportation and meal allowances for night shift workers. At SolarEdge, we believe our people are our greatest asset. If you re passionate about delivering top-notch customer support and want to be part of the renewable energy revolution, we d love to hear from you! Apply today and take the next step in your career!