Voice OF Employee VOE Jobs in Hyderabad
20 Jobs Found
Senior Product Designer
Kore.ai
Job Opening: Senior Product Designer Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we re helping over 400+ Global 2000 companies fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We ve automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences through productivity and AI-driven workflow automation. Recognized as a leader by top analysts like Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan. Position: Senior Product Designer We are seeking a Senior Product Designer to join our growing team. As a product designer, you will be the voice of the users and the mastermind behind the user experience (UX) and user interface (UI) of our AI-powered platforms. Responsibilities Complete ownership of UX and UI: You will be responsible for research, wireframes, high-fidelity screens, prototyping, validating solutions, developer handoff, and testing. User research: Comfortable conducting user research to validate design ideas and decisions. Collaboration: Work directly with management and product teams from the conceptualization stage to execution. Structured design process: Follow a structured thought process for designing the product and communicate your ideas clearly. Prototype development: Create clickable prototypes using tools like InVision or Principle when needed. Design system management: Maintain and evolve design systems, including iconography and illustrations. Experience & Skills Required Must Have Skills: 5-12 years of experience in Product Design (UX & Interaction Design). Expert-level proficiency with design tools such as Sketch, Zeplin, InVision, Google Suite, etc. Strong ability to communicate, present, and tell stories through your designs. A detail-oriented, strategic thinker with the ability to make sound design decisions. Expertise in illustrations and iconography. Experience in creating and managing design systems. A strong knowledge of design principles. Other Desired Skills: Thorough research before starting any design process. Ability to think critically and solve problems quickly and efficiently. Empathy for end-users, business, and technology, ensuring designs balance all aspects. Drive usability testing and expert reviews early in the design process. Education Qualification Bachelor s or Master s in Design. At Kore.ai, you won t just be maintaining quality for conventional software you ll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world s leading organizations build, deploy, and trust AI systems, setting new standards for the industry. Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale. Be a part of an innovative, cutting-edge AI company. Work with a diverse and collaborative team across multiple global offices. Shape the future of AI-powered enterprise applications. Contribute to industry-leading AI solutions that redefine business operations. If you're a visionary Product Designer eager to make an impact in the world of AI, we'd love to have you on our team. Apply now! Qualification : Bachelors or Masters in Design
Consultant Specialist
Hsbc
If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive, economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. Role: Consultant Specialist Key Responsibilities: Collaboration & Delivery: Collaborate with the Qualtrics Product Owner (HR Employee Listening), HR Technology, Agile Lead, and/or Scrum Master to deliver the Qualtrics product backlog. Capture, analyze, and document business processes to ensure alignment with business needs. Participate in the design of solutions to address business requirements and configure solutions using the Qualtrics platform. End-to-End Solution Delivery: Work with wider HR Tech teams to deliver end-to-end technical solutions, including integration and embedded surveys. Develop excellent platform knowledge through self-learning, training courses, and collaboration with professional services teams. Actively participate in the Qualtrics Pod, addressing system defects, delivering service requests, managing development changes, performing upgrades/patching, and proactively monitoring system health and performance. Testing & Compliance: Test configurations to ensure they meet requirements and quality standards. Align with HSBC development standards and best practices, including Agile delivery and Release Management controls. Write appropriate functional and technical documentation for all deliveries. Continuous Improvement: Identify opportunities for continuous improvement, focusing on user experience, security, quality, error detection, and performance enhancements. Requirements: To be successful in this role, you should meet the following criteria: Experience: Experience working with the Qualtrics platform or similar SaaS survey/employee experience technology. Background in data or statistical analysis. Proven success within a DevOps and Agile team environment. Experience in software development and/or application configuration. Experience working in a multi-cultural environment with the ability to adapt to different cultures. Experience of working in virtual, geographically dispersed locations and timezones. Technical Skills: Experience with core IT Service Management processes, including Incident Management, Problem Management, and Release Management. Experience of producing technical specifications and documentation. Knowledge of SaaS technology, APIs, and integration technology. Familiarity with the Qualtrics platform functionality, configuration, support resources, and roadmaps. Additional Skills: Strong analytical and problem-solving skills. Strong interpersonal and communication (oral and written) skills. Skilled in creative and lateral thinking. Excellent influencing, persuasion, and negotiation skills in workshops and presentations. Advanced skills in MS Excel, PowerPoint, Word, and Visio (or similar tools). At HSBC, you'll be part of a dynamic environment that fosters continuous professional development, offers flexible working options, and promotes a collaborative culture. Join us to be part of a global organization where your contributions will make a meaningful impact.
Solutions Architect
Kore.ai
Job Opening: Solutions Architect Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we enable over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation. Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, the UK, Germany, Korea, and Japan. About the Role The Solutions Architect will play a key role in translating business requirements into technical specifications and designing cutting-edge solutions to meet customer needs. The role involves creating detailed design documents, defining implementation strategies, and collaborating with teams to develop high-quality, scalable applications. As a leader, you will work closely with clients to propose technical solutions that resolve business issues while driving the overall architecture and technical direction. What You'll Do Design & Architecture: Prepare detailed design documents and approaches using various tools. Define implementation approaches, algorithms, and code structure to meet requirements. Technical Leadership: Lead the analysis, design, and implementation planning of technical/business solutions. Take a cross-team leadership role to ensure the solution aligns with business objectives. Customer Interaction: Interface with customers to understand their technical environments and propose technical solutions to resolve business challenges. Technology Selection: Stay up to date with the latest technologies and tools, evaluating and selecting appropriate technologies as per project requirements. System Integration: Identify interfaces with other products and ensure seamless integration. Work on scaling and optimizing the performance of large systems and web applications. Development & Implementation: Define and create SOAP & RESTful web services. Work on reporting & analytics, and consumer/employee-facing business applications. Qualifications & Experience Experience: 10+ years of overall technical experience with a minimum of 3 years as a Technical Solution Architect. Technical Skills: Experience in OOPS, Multi-threading, JavaScript, jQuery, Node.js, HTML5, CSS3, and user authentication/authorization models. System Design & Architecture: Experience in defining technical solutions, creating technical specifications, and working on large-scale systems and web applications. Experience in API Development: Expertise in SOAP & RESTful web services, along with experience in system integration and reporting & analytics. Nice to Have: Experience in Smartbot development and integrating with NLP engines, and familiarity with AI frameworks and technologies. Education Qualification Graduate in Engineering or Master's in Computer Applications (MCA) preferred. Be a part of a global leader in AI technology, driving transformation in enterprise operations and customer experiences. Work in an innovative environment with cutting-edge technologies, where you ll lead technical solutions that impact global businesses. Collaborate with a talented team and contribute to building scalable, impactful AI applications that are transforming industries. Kore.ai, founded in 2014 by serial entrepreneur Raj Koneru, is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. Our diverse and talented team of professionals is committed to driving the future of enterprise AI solutions. We ve earned recognition from top analysts like Gartner, Forrester, and IDC, making us a leader in the AI space. Qualification : Graduate in Engineering or Master's in Computer Applications (MCA) preferred.
Digital Marketing Head
Machint Solutions
Digital Marketing Head Experience: 10+ Years Technology: SEO / SEM Department: Delivery Employment Type: Full-time, Permanent Job Function: Information Technology Work Mode: Work from Office (Hyderabad) About Machint With a startup spirit as we enter our 5th year of operations, Machint Solutions is looking for curious and courageous minds to join our journey. At Machint, innovation drives everything we do, and we go beyond the ordinary to redefine traditional business processes. We specialize in intelligent automation solutions and offer expert consultancy to help organizations kickstart their digital transformation journey. Our expertise spans RPA, BPM, Data Science, Digital Engineering, AI/ML, QA, and Business Consulting, enabling global organizations to achieve their digital goals. Machint is your Gateway to Transformation. Ready to be part of our exciting journey? Join us! Role Overview We are seeking a Digital Marketing Head who will play a strategic and entrepreneurial role, driving digital growth, expanding our solutions portfolio, and crafting innovative digital marketing campaigns that drive measurable business impact. The ideal candidate is a digital visionary, adept at combining creative strategies with data-driven insights, while fostering strong relationships internally and externally. Key Responsibilities Develop and manage a comprehensive digital marketing strategy, covering SEO/SEM, social media, email marketing, and digital advertising. Maintain and enhance Machint s social media presence across all relevant channels. Measure, analyze, and optimize campaign performance, ensuring data-driven decision-making and continuous improvement. Identify new business opportunities through digital partnerships, influencer collaborations, and vendor agreements. Build and nurture long-lasting customer relationships by understanding their needs and aligning digital efforts to address them. Own the digital sales revenue targets, ensuring campaigns directly contribute to top-line growth. Collaborate with cross-functional teams, including product, sales, and leadership, to align marketing strategies with business goals. Create and present sales reports, performance analysis, and realistic forecasts to the leadership team. Conduct market research to stay ahead of emerging trends, competitor strategies, and evolving customer needs. Leverage analytics tools to track and optimize key digital KPIs, ensuring both brand awareness and lead generation goals are met. Drive content strategy from creative ad copies to website content, ensuring it s engaging, impactful, and aligned with Machint s brand voice. Essential Requirements 10+ years of progressive experience in Digital Marketing leadership roles. Expertise in SEO, SEM, and digital advertising strategies. Proven track record of driving sales through digital channels. Strong understanding of social media algorithms, tools, and best practices. Experience with content creation, editing, and content marketing strategies. Ability to craft presentations, pitch digital strategies, and provide creative direction for campaigns. Experience in collaborating with influencers and driving strategic partnerships. Strong command over Google Analytics, Google Ads, Meta Ads Manager, and other relevant tools. Preferred Candidate Profile Male or Female candidates welcome. Strong understanding of the IT services industry. Excellent communication, interpersonal, and analytical skills. Attention to detail, ensuring accuracy across all marketing campaigns. Ability to work both independently and as part of a collaborative team. Comfortable in a fast-paced, dynamic environment. Employee Benefits 5-day work week Free lunch and snacks Festival celebrations, family day, and team outings Comprehensive health insurance Flexible working environment Company-sponsored certifications Travel opportunities Attractive bonuses Fixed, variable, project-linked, referral bonuses Diversity & Inclusion Machint is an Equal Opportunity Employer, welcoming applicants from all backgrounds, identities, and abilities. We are dedicated to creating an inclusive workplace where everyone feels valued and empowered.
Senior Content Specialist
Kore.ai
Job Opening: Senior Content Specialist Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from sectors such as banking, insurance, healthcare, telecom, retail, manufacturing, and more, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using AI-powered technology, we ve helped save over $500M for these companies. Our AI-first no-code platform includes solutions like SmartAssist (AI-first cloud contact center), BankAssist (AI-powered virtual assistant for retail banking), and others that optimize customer, employee, and agent experiences. Recognized by leading technology analysts like Gartner, Forrester, IDC, and others, we are a rapidly growing company and have recently secured Series C funding of $73.5M. About the Role In this role, you'll create a wide variety of content, from long-form blogs and whitepapers to short-form content like social media posts and infographics. You ll collaborate with product, customer success, and research teams to translate technical insights into valuable, educational, SEO-rich, and thought-provoking content that connects customer challenges with our solutions. Key Responsibilities Create high-impact content: Develop long-form assets (blogs, whitepapers, guides) and engaging short-form content (infographics, social media posts) that captivate our audience. Translate technical concepts: Understand our product s technical aspects and craft content that highlights customer pain points and business value. Leverage research & insights: Use customer stories, industry reports, and data-driven research to enrich content with credibility and depth. Drive thought leadership & engagement: Develop content that sparks discussions, educates audiences, and enhances brand authority in the industry. Optimize for SEO & discoverability: Write content that balances storytelling with keyword optimization to improve search rankings and organic reach. Collaborate cross-functionally: Work closely with product marketing, demand generation, and sales teams to align content with business goals and customer needs. Qualifications & Skills 5+ years of experience in content creation, marketing, or a related field. Proven experience in writing both long-form and short-form content that aligns with SEO best practices. Strong ability to understand and simplify complex technical concepts for diverse audiences. Exceptional writing, editing, and proofreading skills with a focus on clarity, style, and tone. Experience in creating content for a B2B audience, preferably in technology or AI sectors. Ability to collaborate with cross-functional teams to ensure content aligns with business goals and drives customer engagement. Work at the forefront of conversational AI technology, innovating for global enterprises. Join a rapidly growing company recognized by leading technology analysts in AI and automation. Be part of a passionate, diverse team driving AI innovations to enhance customer experiences worldwide. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. We re a diverse team of 500+ professionals, led by seasoned leadership with a mission to push AI innovations to the next level and serve customers worldwide.
Customer Success Manager
Tanla Platforms
Job Role Role Summary: You will play a pivotal role in ensuring our enterprise customers achieve maximum product value and satisfaction. Your primary focus will be on the customer s transition from sales prospect to active product user. You'll enhance customer retention and boost their lifetime value by proactively addressing challenges, creating tailored solutions, and identifying upsell opportunities. Product: Wisely ATP is a groundbreaking anti-phishing platform designed to combat scams in real time. Leveraging cutting-edge AI and machine learning technologies, it identifies, prevents, and eliminates SMS traffic scams. This platform is a proactive solution that provides unparalleled defense against fraud, protecting over a billion users from scams. It has also formed strategic partnerships with tech giants like Google and WhatsApp. What you'll be responsible for? POC and Onboarding of New Customers: Prioritize successful onboarding to ensure clients quickly grasp essential features. Facilitate a smooth transition from sales to product adoption. Monitoring Customer Health Metrics: Continuously track client progress along their customer journey. Identify upsell opportunities and address churn risks promptly. Ensure timely deliverables from the product to the customer. Collaborating Across Departments: Work closely with ops, development, sales, finance, and other teams to solve client issues. Balance client requests with organizational resources. Voice of the customer: Identify new customer problems for feedback to the product team Qualification and other skills BE / BTech Graduate Why join us? We thought you would never ask! We offer all the usual stuff: competitive salary, flexible working hours, and challenging product culture but the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team that loves solving tough problems and have a bias for action. Tanla is an equal-opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status. Qualification : BE / BTech Graduate
Social Media Manager
Kore.ai
Job Opening: Social Media Manager Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from sectors such as banking, insurance, healthcare, telecom, retail, manufacturing, and more, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using AI-powered technology, we ve helped save over $500M for these companies. Our AI-first no-code platform includes solutions like SmartAssist (AI-first cloud contact center), BankAssist (AI-powered virtual assistant for retail banking), and others that optimize customer, employee, and agent experiences. Recognized by leading technology analysts like Gartner, Forrester, IDC, and others, we are a rapidly growing company and have recently secured Series C funding of $73.5M. About the Role We are looking for a strategic, data-driven, and highly creative Social Media Manager to elevate our brand presence and position social media as a key driver for brand building and lead generation. This role is for someone who lives and breathes social media, understands audience behavior, and can spark engaging conversations that drive business impact. The ideal candidate should be well-versed in social media management, content strategy, engagement tactics, analytics, and automation tools to maximize our reach and ROI. Key Responsibilities Social Media Strategy & Content Creation: Develop and execute a results-driven social media strategy aligned with lead generation and brand-building goals. Create compelling content: Craft engaging, conversation-driven content that positions us as a thought leader in B2B tech, AI, and enterprise automation. Repurpose content assets (blogs, whitepapers, reports) into various post formats like polls, carousels, and videos to maximize engagement. Community Engagement & Growth: Actively engage with audiences across LinkedIn, Twitter, YouTube, Instagram, and emerging platforms. Track conversations and join industry discussions to boost visibility. Analytics, Reporting & Optimization: Use tools like Sprout Social, Buffer, or Hootsuite for content scheduling, monitoring, and automation. Build reports to track engagement, follower growth, and lead generation. Lead Generation & Performance Tracking: Work with marketing teams to align social media with lead generation goals. Track social-driven leads, engagement-to-conversion rates, and impact on pipeline growth. Qualifications & Skills 5+ years of experience in social media management with proven success in B2B SaaS, AI, or enterprise tech. Strong storytelling and copywriting skills to craft posts that drive engagement and brand recall. Hands-on experience with social media management tools (Sprout Social, Buffer, Hootsuite, etc.). Expertise in social media analytics, reporting, and performance tracking. Knowledge of SEO, social media algorithms, and audience engagement strategies. 2+ years of experience with Figma and Canva for content creation and Asana for project management. Passion for emerging social media trends, AI-powered content strategies, and data-driven decision-making. An up-to-date portfolio of social media content, accounts, and performance metrics. Wow Factor 5+ years with Figma, with the ability to create, edit, and animate digital content. Knowledge of Adobe suite, particularly Premiere Pro and After Effects, for video editing and animation of digital ads. Experience with AI tools within apps for work, including building content bots that align with brand values. Work at the forefront of conversational AI technology, innovating for global enterprises. Join a rapidly growing company recognized by leading technology analysts in AI and automation. Be part of a passionate, diverse team driving AI innovations to enhance customer experiences worldwide. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. We re a diverse team of 500+ professionals, led by seasoned leadership with a mission to push AI innovations to the next level and serve customers worldwide.
Senior Sde - M365 Security Engineering
Microsoft
Overview If so, the M65 Security Engineering at Microsoft have a great opportunity for you. We are looking for candidates to work on solutions that protect Microsoft services against cyberattacks. We are a team that values diversity of multiple fronts and believes in deep collaboration bringing the best side of technology. Our team consists of engineers with expertise in large-scale software systems, security analysis, big data, and machine learning. We delight in digging in deep to analyse the billions of events and terabytes of data generated each day by all Microsoft products and services (e.g., Azure, M365) services for evidence of suspicious activities. We ensure that critical security components are present throughout the infrastructure powering these services and that these components are kept up to date. Qualifications Required Qualifications: 8+ years of professional software engineering experience designing, building, and running cloud services at large scale in C#, .Net or any high-level programming language. Excellent coding skills, strong understanding in OOPS, design patterns and their application. Self-learner with passion for technologies. Must know Secure by Design principles. Outstanding ability to both work independently and coordinate across geographies. Outstanding ability to communicate complex ideas and concepts to a variety of cross-group stakeholders. Strong organization skills, a bias for action, and ability to deliver results. Proven ability to deal with ambiguity and drive for clarity. Excellent ability to work efficiently, prioritize workflow, ramp quickly, and meet demanding deadlines. Outstanding communication skills and collaboration capabilities. Self-learner with passion for technologies. Able to deep dive in complex areas and self-drive. Preferred Qualifications: Proficient working knowledge of cloud-computing environments like Microsoft Azure, AWS, GCP - Azure preferred. Hands on experience in an object-oriented programming language such as C#, Java or Scala. Strong software design and problem-solving skills. Experience with modern software services engineering practices such as testing in production, live monitoring, data driven engineering. Rapid prototyping and iteration skills the next line. Experience with web service development and familiar with related technologies. Basic automation scripting skills with PowerShell and developing modules. Experience building and shipping production grade software or services. Experience using agile methodologies or test-driven development (TDD) Rapid prototyping and iteration skills. Background Check: Ability to meet Microsoft, customer and/or Government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud background check: This position will be required to pass the Microsoft Cloud background check upon higher/transfer and every 2 years they are after. Microsoft is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, gender, sexual orientation, gender identity or expression, religion, national origin, middle status, age, disability, veteran status, genetic information, or any other protected status. Our Culture: Growth mindset we practice a learn it all vs a know-it-all attitude. Wins are cheered, failures are celebrated and viewed as learning opportunities. Candour we believe in transparency and receiving and providing regular constructive feedback across the hierarchy. Diverse and Inclusive every voice matters and is appreciated. This is a safe environment where you can express yourself without fear of retribution. Leadership oriented each of us are leaderswho strive to create clarity, generateenergy,and deliver success.We believe in leading withempathy,trust,andcontext rather than control. Responsibilities Write well designed code with an emphasis on quality, maintainability, scalability, and performance. Analyse security threats to M365 and build monitoring components to address those threats. Solid understanding of Design and implement to enable real time, highly scalable, performant, and sustainable solutions. Deliver automated and well-tested features across different services and platforms. Use engineering best practices throughout the software development lifecycle to establish maintainable, reliable, and secure systems. Collaborate with teammates in various roles to plan and execute on key deliverables. Work in a culture of continuous improvement, adaptation, reflection, and growth. Learn quickly from your peers, projects, and interactions with customers. Provide on call support and monitor the health of services in production as part of DevOps culture. Execute the Dev-Sec-Ops approach to software delivery by designing, coding, testing, deploying and operating components of Microsoft 365 security monitoring system.
Business Analyst
Wipro Limited
Location: Wherever innovation calls currently Pune, India Company: Wipro Limited Where Transformation Meets Imagination The Bridge Builder: Business Analyst Edition Welcome to Wipro, a place where technology bends to imagination, and solutions aren t just delivered they re crafted with purpose. We re assembling a team of curious minds who love to decode customer wishes, translate them into technical magic, and bring dreams to life. Enter: The Business Analyst, aka The Professional Mind Reader, aka The Human API between our clients and tech wizards. Your Mission: Decode, Design, Deliver Phase 1: Speak the Language of Customers Your first superpower? Understanding what customers mean not just what they say. Meet clients, listen intently, and capture every functional, non-functional, and maybe-even-impossible requirement they throw your way. Dive deep into their RFIs and RFPs like you re solving a treasure map. Sketch out workflow charts, diagrams, and system capabilities you turn chaos into clarity. Gather the right squad internally (project managers, presales gurus, tech architects), and cook up the perfect response to every client ask. Be the voice of reality if a request impacts cost or timeline, you re the first to raise the flag. Present prototypes, show off solutions, and become your client s trusted advisor not just a note-taker. Phase 2: Speak the Language of Delivery Superpower number two? Translating customer dreams into technical reality. Keep the delivery team tuned into every whisper of customer feedback. Review test cases to make sure every client wish made it into the final bake. Run root cause analyses if things go sideways and suggest fixes like a pro. Be the guardian of change requests you re the one making sure new ideas make it to the blueprint. Support QA teams, join hands for UAT demos, and make sure every test is a triumph. Help stitch the final solution together before the grand reveal. And once the project kicks off, stay close guiding the delivery ship to safe harbor. Phase 3: Spread the Knowledge Superpower number three? Turning your smarts into sharable gold. Connect with fellow BAs to swap secrets, tools, and tricks of the trade. Write whitepapers, pen down POVs, and sprinkle your expertise into every corner of Wipro s knowledge galaxy. Build a library of use cases and reusable assets, so no one has to start from scratch. Research industry trends because a wise analyst knows the future before it knocks. Your Scorecard (How We ll Know You re a Legend) This isn t just a job post. It s a call to reinvent yourself. At Wipro, we re rewriting the rules of work, one bold reinvention at a time. If you love connecting the dots between business needs and technical brilliance, this is where you belong. Reinvent your world and ours. Join Wipro. Bring your best ideas. Shape the future. (PS: We explicitly welcome applications from people with disabilities everyone belongs here.)
Technical Writer- Developer Documentation
Salesforce
Description Come work at a fun, high energy company that really values diversity, giving back, innovation, and that can-do attitude! You have a talent for clarifying complex jargon infested stuff and producing clear, concise, and engaging content. You might edit or create reference docs, templates, UI text, walkthroughs, API docs, diagrams, guidelines, process docs, user guides, presentations, best practices, sites, and Trailhead modules (https://developer.salesforce.com/trailhead/en). What we care about: You have a Bachelor s degree and at least 3-6 years of experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse technical audiences. You write clear concise documentation for complex highly technical content (from scratch and within existing docs). You like to dig into the stuff you re writing about so you understand not just how it works, but why it matters to the people using it; serving as the voice of our users when collaborating with scrum teams. You aren t intimidated by code. You may not be a hard-core programmer, but you can write basic code samples. You are also willing to dig into the code to better understand what s going on or to tweak samples to make them shine in a doc context. You re comfortable with source control software, and understand how it s used in the development lifecycle. You enjoy figuring out the best way to get customers the info they need (when and where they need it) and find ways of connecting with the folks who use our content to get their feedback. You ve written as part of your job and have samples to show it. You are self-sufficient, flexible and open enough to adopt our style and processes, but you aren t afraid to make suggestions that could benefit the team. You like being part of a team, so you share information freely and enjoy communicating with others about what you are doing and why it matters. And you have no problem working with teams that are geographically dispersed. You can juggle multiple projects with good humor, while still being able to prioritize between the must-haves and nice-to-haves. You can wade into a new department, review their existing stuff, listen to their upcoming projects, figure out how your skills can make their lives easier, and explain it to them. You can hold your own in conversations with team members about really important topics, such as: Should the cuteness of panda bears be a factor in their survivability? Is love a decision tree or a regression model? How far ahead would society be today if we had 12 fingers instead of 10? You must have: Experience with IDEs, Web services technologies, APIs, SDKs, and/or object-oriented programming Experience writing documentation for a developer audience Working knowledge of application lifecycle management Working knowledge of Java and JavaScript Experience with DITA and XML authoring tools such as Oxygen or Arbortext Strong visualization skills and experience creating images and diagrams of complex systems Qualification : You have a Bachelors degree and at least 3-6 years of experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse technical audiences.
Executive Assistant To The Vice President, Product & Engineering
Zeta
Job Title: Executive Assistant to the Vice President, Product & Engineering Location: Hyderabad, India Job Type: Full-time About Zeta Zeta is a next-gen banking tech company revolutionizing the way banks and fintechs launch modern banking products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship product, Tachyon, is the world s first modern, cloud-native, fully API-enabled banking stack. With over 20 million+ cards issued globally, Zeta partners with some of the largest banks and fintechs to modernize customer experience and core banking infrastructure. Backed by SoftBank, Mastercard, and other top-tier investors, Zeta is valued at $1.5 billion, with a workforce of 1700+ employees (70% in R&D), spread across the US, EMEA, and Asia. Role Summary Zeta is looking for a proactive, organized, and detail-oriented Executive Assistant to support the Vice President of Product and Engineering. This role is based in Hyderabad and requires a high level of professionalism, efficiency, confidentiality, and the ability to manage multiple responsibilities in a dynamic, global environment. Key Responsibilities Manage and coordinate a dynamic calendar: appointments, meetings, and global conferences. Handle end-to-end travel arrangements: visas, flights, accommodation, transport, etc. Serve as a point of contact for internal teams and follow up on cross-functional action items. Draft, manage, and respond to professional emails and communication with internal and international stakeholders. Track project statuses and ensure the VP is informed of updates and deadlines. Conduct research and prepare briefing notes and reports as needed. Ensure confidentiality and discretion in handling sensitive information. Organize and manage key events, meetings, and social gatherings. Support on project management tasks, including timelines, documentation, and coordination. Stay updated with industry trends relevant to the product and engineering domains. Skills & Attributes
Software Engineer III, Artificial Intelligence/Machine Learning
Google Careers
Software Engineer III - Artificial Intelligence/Machine Learning Company: Google Location: Hyderabad, Telangana, India Minimum Qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience in software development with one or more programming languages, or 1 year with an advanced degree. 2 years of experience in data structures or algorithms. 1 year of experience in one or more of the following: Speech/audio technologies (e.g., voice recognition), reinforcement learning (e.g., sequential decision making), ML infrastructure, or specialization in another ML field. 1 year of experience with ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging). Preferred Qualifications: Master's degree or PhD in Computer Science or related technical fields. Experience developing accessible technologies. About the Job Google's software engineers work on next-generation technologies that reshape how billions of users connect, explore, and interact with information. Our projects scale massively and extend well beyond web search. We're looking for engineers who can bring fresh ideas from diverse areas including information retrieval, distributed computing, large-scale system design, networking, data storage, security, artificial intelligence, natural language processing, UI design, and mobile technologies. As a software engineer, you will focus on critical projects and have opportunities to switch teams and roles as Google s fast-paced business grows. We need engineers who are versatile, demonstrate leadership skills, and are eager to tackle new challenges across the full-stack to help push technology forward. Our mission is to organize the world's information and make it universally accessible and useful. The Devices & Services team at Google combines AI, software, and hardware to create groundbreaking user experiences. We research, design, and develop new technologies to make user interactions faster, seamless, and more powerful. Whether capturing new ways to sense the world, advancing form factors, or improving interaction methods, the Devices & Services team is making a positive impact on people's lives through technology. Responsibilities Write product or system development code. Collaborate with peers and stakeholders through design and code reviews to ensure best practices (e.g., style guidelines, accuracy, testability, and efficiency). Contribute to documentation and educational content, adapting it based on updates and feedback. Triage product or system issues, debug, track, and resolve them by analyzing the sources of issues and their impact on hardware, network, or service operations. Implement solutions in one or more specialized Machine Learning (ML) areas, utilizing ML infrastructure and contributing to model optimization and data processing. Qualification : Bachelors degree or equivalent practical experience.
Senior System Administrator (voip/telephony) / Telephony Engineer (telecommunications)
Telebu
Job Description We are looking for a Senior System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebuin will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways. Responsibilities: Develop and implement telephony networks with various components like SIP proxies, registrar, media-servers, billing systems etc. Develop and deploy SIP VOIP/PRI trunking solutions, highly scalable, robust, high-availability (HA), and fault-tolerant telecom products/systems. Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems. Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers. Requirements: 5+ years of hands-on industry experience in telecommunications. Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP, WebRTC, and audio/video codecs. In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), ICE Framework (STUN/TURN) and Linux. Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc. Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc. Nice to have: Working knowledge in any of NoSQL databases like MongoDB, Redis, Cassandra etc. Passionate about knowing everything about VoIP Protocol standards & related RFCs. Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes).
Avp - Hbeu Reporting Operations
Hsbc
If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President HBEU Reporting Operations Principal responsibilities Ensuring consistency among various reporting deliverables in integrated reporting including but not limited to financial statement, capital adequacy & liquidity coverage. Manage Delivery of high quality regulatory outputs including regulatory returns, disclosures and internal MI Presenting to the stakeholders and seeking sign off s before regulatory submission or submission for group. Support the production of existing and designing new integrated reporting information requirements and disclosures (ensuring best practice and compliance with listing requirements and regulatory standards). Proficiency in handling the audit & review queries from internal audit, external audit & regulators supervisory controls (S166). Ensuring that all assurance checks are performed ahead of finalization of numbers and preparation of assurance packs for sign off meetings including variance analysis and review of controls checklist. To be well versed with regulatory interpretation & definition prescribed in various regulation including ECB guidelines, PRA regulation, Applied policies & accounting standards. In-depth knowledge of at least two verticals in either of Financial reporting / Regulatory Reporting / Liquidity reporting. Work with Finance Change delivery, Global Regulatory policy and Remediation programs on upcoming Regulatory changes, business requirements and system enhancements to ensure the solutions delivered are fit for purpose and meets the desired objectives. Active participation in User Acceptance Testing (UAT) for every change/release to drive consistency and efficiency and also highlighting the issues and taking it for remediation. Requirements A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 8+ years. Sound knowledge of the Financial/Banking Services industry, products and systems. Sound understanding of IFRS, experience in analysis of financial statements, IFRS and audit/compliance Ability to work under pressure, report under tight deadlines and deal effectively with issues as they arise. Prior experience in Regulatory Reporting, Liquidity or Financial Reporting function will be an advantage. Preferably having knowledge and experience in Basel III/CRDIV and PRA regulatory rules; AOP & Stress Testing reporting. The role holder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Knowledge of Python, R, Xceptor or any upcoming technology used within Finance for automation would be preferred. Qualification : A qualified professional (preferably CA or ICWA or MBA or CFA) with overall post qualification experience of 8+ years.
Junior System Administrator (voip/telephony)
Telebu
Job Description We are looking for a Junior System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebuin will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways. Responsibilities: Develop and implement telephony networks with various components like SIP proxies, registrar, media-servers, billing systems etc. Develop and deploy SIP VOIP/PRI trunking solutions, highly scalable, robust, high-availability (HA), and fault-tolerant telecom products/systems. Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems. Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers. Requirements: 3 to 5 years of hands-on industry experience in telecommunications. Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP, WebRTC, and audio/video codecs. In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), ICE Framework (STUN/TURN) and Linux. Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc. Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc. Nice to have: Working knowledge in any of NoSQL databases like MongoDB, Redis, Cassandra etc. Passionate about knowing everything about VoIP Protocol standards & related RFCs. Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes).
Security Pre-sales Engineer / Architect
Netenrich Inc.
Key Responsibilities Identify, qualify, and pursue new business opportunities within the enterprise market, with a focus on BFSI clients and large enterprises. Leverage your expertise in SIEM, SOAR, and cybersecurity to conduct thorough assessments of client security needs and recommend tailored solutions that address their specific requirements. Develop and maintain a robust sales pipeline, managing multiple opportunities simultaneously and driving each to successful closure. Collaborate closely with internal technical teams to design comprehensive security solutions that align with client objectives and regulatory requirements. Lead high-level discussions with C-level executives, IT leaders, and security professionals to articulate the value proposition of our solutions and overcome objections. Prepare and deliver compelling sales presentations, proposals, and demonstrations that showcase the capabilities and benefits of our products and services. Negotiate contracts, pricing, and terms with clients, ensuring favorable outcomes while maximizing revenue and profitability. Stay abreast of industry trends, emerging technologies, and competitive developments in the cybersecurity landscape, providing valuable insights to inform sales strategies. Cultivate strong relationships with strategic partners, industry associations, and professional networks to expand our reach and generate new business opportunities. Utilize CRM software and sales analytics tools to track sales activities, monitor pipeline progress, and generate accurate forecasts. Qualifications Strategic Leadership & Messaging Develop and execute comprehensive product marketing strategies for our Adaptive MDR solution. Craft compelling product positioning, messaging, and narratives that resonate with our US target audience and illustrate our unique value proposition. Lead go-to-market strategies for new product launches, ensuring successful adoption and market penetration. Collaborate with cross-functional teams to align marketing efforts with business objectives. Content Creation & Campaign Management Create engaging content across various formats, including thought leadership assets, landing pages, solution decks, reports, blogs, and demos. Design and execute strategic marketing campaigns with clear goals, targeted messaging, and precise segmentation strategies. Ensure all content and campaigns align with our brand voice and communicate our product benefits effectively Industry Presence and Thought Leadership Lead Netenrich's presence at key industry events and deliver compelling presentations to customers, influencers, and conference audiences. Build and maintain relationships with industry analysts and influencers to enhance our market position. Market Intelligence and Analysis - Conduct thorough market research to gain insights into customer needs, market trends, and competitive landscape. Analyze campaign effectiveness and provide data-driven recommendations to improve marketing performance and product positioning. Your Qualifications 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry. Deep understanding of MDR solutions and related technologies (SIEM, SOAR, security operations). Proven track record in developing and executing successful marketing strategies for complex technical solutions, preferably involving advanced technologies (Data Lake, AI/ML, Big Data, SaaS, and Cloud). Exceptional storytelling abilities and strong public speaking skills, with experience presenting to diverse audiences. Demonstrated ability to work effectively with cross-functional teams, including product management, sales, and technical teams, and drive data-driven decisionmaking. Experience in competitive analysis, market positioning, and using marketing analytics tools. Experience working in a global company with distributed teams is a plus. Ability to adapt quickly in a fast-paced, evolving industry. Future Growth Opportunity While initially an individual contributor role, this position has strong potential to evolve into a key leadership role as our team expands. The ideal candidate will demonstrate the ability to mentor and guide team members, shaping our product marketing organization. Competitive salary and comprehensive benefits package. Opportunity to work with innovative technologies in a rapidly growing industry. A collaborative and inclusive work environment that values diversity of thought. Significant professional development and career growth opportunities. Chance to make a real impact in the cybersecurity space. At Netenrich, you'll shape the future of cybersecurity marketing and grow into a leadership role. If you're a strategic thinker with a passion for technology, a track record of marketing success, and the ambition to lead and innovate in cybersecurity, we want to hear from you! Qualification : 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry.
Senior Network Engineer
Telebu
Key Responsibilities: Design and implement new solutions and improve resilience of the current environment. Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades. Secure network systems by establishing and enforcing policies, and defining and monitoring access. Configure routing and switching equipment, hosted IP voice services and firewalls. Provide remote support to on-site engineers and end users/customers during installation/maintenance. Installing Operating Systems on Blade/Tower Servers with RAID. Windows & Linux Systems Hardware/Network performance monitoring using Zabbix or any other monitoring tool. Protect organization's value by keeping information confidential. Accomplish organization goals by accepting ownership for accomplishing new and different requests. Exploring opportunities to add value to job accomplishments. Managing and Mentoring Junior network engineers. Soft Skills: Excellent organizational skills and solid team player. Solid analytical skills to troubleshoot high level, complex technical problems. Excellent verbal, written, and communication. Maintain a high degree of professionalism and integrity. Must have Skills: LAN, WAN, VLAN, VPN, DHCP, DNS. Virtual Machine implementations. Remote access tools. Asset management. IP/Network Routing. Good to have skills: Shell scripting. Managing Infrastructure on AWS. VoIP, RTP, SIP, SDP.
Product Product Marketing Senior Manager / Director
Netenrich Inc.
The Opportunity We're seeking an experienced Director or Senior Product Marketing Manager (depending on experience) to drive our product marketing initiatives for Adaptive MDR. This role offers a unique opportunity to make a significant impact in the cybersecurity landscape, with the potential for leadership growth. Your Impact As a key player in our marketing team, you'll shape our product marketing direction, create compelling content, and drive our products' success in the competitive cybersecurity market. Key Responsibilities Strategic Leadership & Messaging Develop and execute comprehensive product marketing strategies for our Adaptive MDR solution. Craft compelling product positioning, messaging, and narratives that resonate with our US target audience and illustrate our unique value proposition. Lead go-to-market strategies for new product launches, ensuring successful adoption and market penetration. Collaborate with cross-functional teams to align marketing efforts with business objectives. Content Creation & Campaign Management Create engaging content across various formats, including thought leadership assets, landing pages, solution decks, reports, blogs, and demos. Design and execute strategic marketing campaigns with clear goals, targeted messaging, and precise segmentation strategies. Ensure all content and campaigns align with our brand voice and communicate our product benefits effectively Industry Presence and Thought Leadership Lead Netenrich's presence at key industry events and deliver compelling presentations to customers, influencers, and conference audiences. Build and maintain relationships with industry analysts and influencers to enhance our market position. Market Intelligence and Analysis - Conduct thorough market research to gain insights into customer needs, market trends, and competitive landscape. Analyze campaign effectiveness and provide data-driven recommendations to improve marketing performance and product positioning. Your Qualifications 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry. Deep understanding of MDR solutions and related technologies (SIEM, SOAR, security operations). Proven track record in developing and executing successful marketing strategies for complex technical solutions, preferably involving advanced technologies (Data Lake, AI/ML, Big Data, SaaS, and Cloud). Exceptional storytelling abilities and strong public speaking skills, with experience presenting to diverse audiences. Demonstrated ability to work effectively with cross-functional teams, including product management, sales, and technical teams, and drive data-driven decisionmaking. Experience in competitive analysis, market positioning, and using marketing analytics tools. Experience working in a global company with distributed teams is a plus. Ability to adapt quickly in a fast-paced, evolving industry. Future Growth Opportunity While initially an individual contributor role, this position has strong potential to evolve into a key leadership role as our team expands. The ideal candidate will demonstrate the ability to mentor and guide team members, shaping our product marketing organization. Competitive salary and comprehensive benefits package. Opportunity to work with innovative technologies in a rapidly growing industry. A collaborative and inclusive work environment that values diversity of thought. Significant professional development and career growth opportunities. Chance to make a real impact in the cybersecurity space. At Netenrich, you'll shape the future of cybersecurity marketing and grow into a leadership role. If you're a strategic thinker with a passion for technology, a track record of marketing success, and the ambition to lead and innovate in cybersecurity, we want to hear from you! Qualification : 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry.
Conversational Ai Technical Lead
Qualcomm India Private Limited
Conversational AI Technical Lead Location: Hyderabad, Telangana, India Company: Qualcomm India Private Limited General Summary Qualcomm IT is seeking a Lead Conversational AI Developer for its Intelligent Automation Center (IAC). This role focuses on designing and implementing AI-driven conversational experiences using Microsoft Azure, Copilot Stack, and GenAI frameworks. Key Responsibilities Design and implement Conversational AI solutions using Microsoft Azure and Copilot Stack with Generative AI. Hands-on experience with Microsoft Copilot Studio, Bot Framework, Azure AI Search, Azure OpenAI, and NLP technologies. Develop end-to-end AI projects utilizing Retrieval-Augmented Generation (RAG) and Agentic AI architectures. Build bot solutions using Python; knowledge of front-end technologies like Angular is a plus. Utilize Azure Cognitive Services (LUIS/CLU, QnA Maker, Spell Check, Speech API). Extend Copilot Agent functionalities with Power Automate, Logic Apps, and APIs. Work with LangChain, LlamaIndex, and Streamlit for GenAI solution development. Ensure code quality through unit testing and reusable test case development. Support product testing and UAT; report status, issues, and risks regularly. Mentor team members and improve automation skills through certification. Minimum Qualifications Bachelor s degree and 4+ years of relevant programming/IT experience, or 6+ years without a degree. 2+ years of experience with database technologies like MongoDB or MySQL. Strong understanding of Conversational AI and Intelligent Automation methodologies. Experience in process mining tools like Celonis (data models, dashboards). Proficient in business process diagrams and flowcharting using Automation Anywhere. Knowledge of Robotic Process Automation (RPA) tools (certifications preferred). Strong programming background, especially in Python. Knowledge of RDBMS and SQL query writing. Experience in cloud platforms (preferably AWS); certifications are a plus. Agile development experience with tools like Jira. Skills & Competencies Strong knowledge of Microsoft Conversational AI Stack (Copilot Studio, Azure AI Foundry/Search/OpenAI). Experience in GenAI frameworks like LangChain. Strong communication, leadership, and team collaboration skills. Ability to manage tasks independently and lead a technical team effectively. Qualification : Bachelors degree and 4+ years of relevant programming/IT experience, or 6+ years without a degree.
Assistant Vice President (associate -ii) - Tcoe Substantive Testing
Jpmorganchase
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. Job Summary: As an Associate - Substantive Testing, you will be responsible for the timely and effective management and execution of the firm s global CCOR monitoring and testing programme across multiple lines of business. You will be part of the team that is responsible for providing solutions to drive effective controls monitoring and testing techniques using data, and for the execution of certain monitoring and testing engagements. The team will be covering all Lines of Business within JP Morgan Corporate and Investment Bank, Asset Wealth Management, Commercial Bank and Consumer Community Banking. Job responsibilities: Leads, executes and participates in CCOR M&T reviews in accordance with the established M&T program. Develops, maintains, lead and executes the annual testing plan, identifies potential gaps, and follows through on reporting, escalation, and resolution. A team player and a self-starter who is accustomed to working in complex organizations, partnering with a diverse group of stakeholders, and achieving results with effective communication and collaboration with the stakeholders viz includes Global Testing heads, Legal, Audit, and regulators on risk related topics Assesses (including the root cause analysis), documents, and communicates emerging risks, themes and identified issues to leadership and risk partners in a timely manner. Provides status updates to key stakeholders on programs and specific reviews where warranted. Continuously seek opportunities to simplify, consolidate and automate existing M&T disciplines and activities and develop repeatable solutions for automated and full population control testing. Manages communication and collaboration with global stakeholders viz includes Global Testing heads, Legal, Audit, and regulators on risk related topics Acquire and analyzedata from multiple sources and systems across the CIB/AWM/CF/CB/CCB to reach at the findings and support conclusions through effective communication stay abreast of new tools and technologies to assist the team in creating the most efficient and effective data strategies, reporting and metrics in compliance with JPMorgan Chase technology and data standards and policies Required qualifications, capabilities, and skills: Master or bachelor s degree in one or a combination of the following: Finance, Accounting, Analytics, or Reporting Minimum 10 years of relevant experience in the financial services industry in Compliance, Risk management, Audit. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Strong relationship building skills to influence/negotiate desired outcomes. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication Ability to perform end to end reviews of processes, think through various risks, understand applicability of different regulations and policies and ultimately be able to identify gaps / risks in operating environment Ability to innovate, challenge the status quo and identify automation / process re-engineering opportunities. Have flexibility regarding working hours Preferred Qualifications, Capabilities, and Skills: Any related certifications viz. CAMS, FRM, CIA, CISA, DISA, Green Belt etc. Qualification : Master or bachelors degree in one or a combination of the following: Finance, Accounting, Analytics, or Reporting
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