VPN Jobs in Surat

About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)

About Casepoint Casepoint is a leading provider of secure, cloud-based eDiscovery solutions trusted by law firms and multinational corporations for their most complex matters. With nearly a decade of growth, we continue our upward trajectory and are expanding globally. We pride ourselves on a collaborative, work-hard, play-hard culture, where open communication and kindness are at the forefront. Current Openings: 02 Key Responsibilities As a Security Engineer, your role will include: Network & System Defense: Monitor, analyze, and defend against cyber threats and intrusions. Incident Response & Threat Hunting: Actively hunt for potential threats, conduct thorough incident responses, and analyze logs for suspicious activity. Security Measure Implementation: Fine-tune and implement firewalls, IDS/IPS, and SIEM solutions to safeguard our systems. Penetration Testing & Vulnerability Assessments: Identify security risks by conducting penetration tests and vulnerability assessments. Threat Emulation: Simulate real-world attacks to proactively test our defenses. Reporting & Recommendations: Develop detailed reports on security risks and provide actionable recommendations for remediation. Secure Architecture Management: Design and manage secure architectures to protect our systems and data. Policy Development: Develop and enforce security policies, standards, and procedures to enhance our security framework. Collaboration Across Teams: Work with IT and development teams to ensure security is integrated into all layers of our infrastructure. Mentorship: Train and mentor junior security team members to build a stronger security foundation. Continuous Learning: Stay up-to-date with industry trends, emerging threats, and new technologies to proactively enhance our security posture. Required Skills & Experience To be successful in this role, you should have: Bachelor s degree in Computer Science, Information Security, or a related field (or equivalent work experience). 5+ years of hands-on experience in security administration, particularly with both Blue Team (defensive) and Red Team (offensive) functions. Strong knowledge of security architecture, network protocols, and security frameworks like NIST and ISO 27001. Relevant certifications such as CISSP, OSCP, or CEH are highly preferred. Excellent analytical, problem-solving, and communication skills. Compensation & Culture We believe that great culture leads to a great product. At Casepoint, we value our team members and provide a nurturing environment of camaraderie. We recognize your hard work and talent with competitive compensation and career development opportunities. Location This position is based in Surat, India. Qualification : Bachelors degree in Computer Science, Information Security, or a related field (or equivalent work experience).