Warehouse Supervisor Jobs in Bengaluru

Position: Manufacturing Supervisor Location: Bengaluru Employment Type: Full-Time Job Overview We are seeking a detail-oriented and experienced Manufacturing Supervisor to manage daily production operations in our **3D printing facility**. The role includes overseeing the production team, maintaining equipment efficiency, ensuring quality standards, and optimizing workflows to meet project deadlines. Key Responsibilities Production Supervision & Planning Manage **day-to-day manufacturing operations** on the 3D printing production floor. Plan and schedule production tasks to meet delivery timelines. Monitor workflow, identify bottlenecks, and ensure production schedules are met. Equipment & Process Management Supervise setup, calibration, and maintenance of **3D printers, CNC machines**, and related equipment. Conduct routine inspections and diagnostic tests to ensure machine reliability. Troubleshoot equipment issues promptly and coordinate repairs to **minimize downtime**. Quality Control & Documentation Ensure all products meet **company quality standards** and customer specifications. Maintain accurate documentation of production processes, maintenance logs, and service records. Inventory & Resource Management Monitor **raw materials, consumables, and spare parts** availability. Coordinate timely procurement to avoid shortages. Implement material optimization practices to **reduce waste and control costs**. Process Improvement & Efficiency Analyze manufacturing processes to enhance productivity and reduce operational costs. Implement **preventive maintenance plans** to avoid costly breakdowns. Compliance & Safety Ensure adherence to industry regulations, company policies, and **safety protocols**. Maintain a clean, organized, and hazard-free work environment. Key Skills & Requirements Education: Diploma or Degree in **Mechanical, Manufacturing Engineering**, or related field. Experience: Minimum **3 years of experience in manufacturing supervision**; experience in 3D printing or additive manufacturing is preferred. Technical Knowledge: Strong knowledge of **mechanical systems, production processes, and preventive maintenance**. Core Skills: Excellent troubleshooting and problem-solving skills. Leadership: Proven **leadership and team management abilities**. Communication: Strong communication skills and ability to work in a fast-paced environment. Commitment: Commitment to maintaining safety and quality standards. Qualification : Diploma or Degree in Mechanical, Manufacturing Engineering or related field

Spare Parts Manager Crushing & Screening Location: Bangalore Experience: Minimum 5 years in the crusher industry Industry Type: Engineering & Construction Education: BE / Diploma in Mechanical Engineering Role Category: After-Sales Service & Repair Job Description We are seeking a skilled and dynamic Spare Parts Manager with strong domain expertise in the Crushing & Screening industry. The ideal candidate will be responsible for managing spare parts sales, product support, customer service, and warehouse coordination, ensuring smooth after-sales operations and customer satisfaction. Key Responsibilities Drive sales of spare parts specifically for crushing and screening equipment. Understand technical specifications and customer requirements to offer the right parts solutions. Coordinate service repairs and timely delivery of parts in collaboration with internal teams. Conduct regular visits to existing and prospective customers to identify and convert sales opportunities. Respond promptly to customer feedback and parts inquiries, ensuring a high level of customer satisfaction. Monitor and follow up on payment collections in alignment with sales and delivery commitments. Collaborate with service teams to fulfill customer requirements efficiently. Build and maintain strong relationships with customers and internal stakeholders. Required Skills & Experience Strong technical knowledge of crushing and heavy equipment parts. Proven track record in spare parts sales and after-sales support within the crushing industry. Proficient in MS Office, ERP systems, and sales reporting tools. Excellent communication skills in English, Hindi, and at least one regional language. Good mechanical aptitude and ability to understand equipment diagrams and parts manuals. Willingness to travel extensively across India to support business growth. Ability to lead, guide, and mentor service and internal sales teams. Preferred Candidate Self-motivated and target-driven with a customer-first approach. Strong negotiation, relationship management, and problem-solving skills. Organized and proactive in managing multiple priorities and customer expectations. Qualification : BE / Diploma in Mechanical Engineering

Product Manager Data Warehouse & Business Intelligence Location: Bangalore Company: Mahindra First Choice About Mahindra First Choice Mahindra First Choice is a pioneer in India s multi-brand used car segment. With a strong focus on innovation, data-driven decision-making, and cutting-edge technology, we are transforming the automotive ecosystem and delivering seamless customer experiences. Our commitment to excellence fuels our drive to create scalable, impactful solutions across the value chain. Role Overview We are looking for a strategic and technically strong Product Manager to lead our Data Warehouse and Business Intelligence (BI) initiatives. Based in Bangalore, this role will own the vision, development, and optimization of enterprise-wide data products. You will play a critical role in enabling data-led decisions, working closely with engineering, analytics, and business teams to drive measurable outcomes. Key Responsibilities 1. Product Strategy & Roadmap Define the vision, strategy, and long-term roadmap for Data Warehouse and BI products. Align product goals with overall business strategy through collaboration with senior leadership. Stay abreast of emerging technologies and industry trends to drive innovation in data architecture and analytics. 2. Development & Execution Partner with engineering, data science, and analytics teams to build scalable, high-performance data platforms. Prioritize product features and enhancements based on impact, feasibility, and business value. Lead cross-functional teams to ensure timely and efficient delivery of data solutions. 3. Business Intelligence & Analytics Oversee the development of interactive BI dashboards, reports, and self-service tools to empower business users. Collaborate with business stakeholders to identify critical metrics and create meaningful data visualizations. Champion data quality, consistency, governance, and accessibility across all platforms. 4. Stakeholder Management Serve as the single point of contact for data needs across Sales, Marketing, Operations, Finance, and other departments. Communicate roadmaps, progress updates, and outcomes clearly and effectively to stakeholders at all levels. Gather continuous feedback to refine products and enhance user experience. 5. Performance Monitoring & Optimization Define and track KPIs to assess product adoption, usage, and business impact. Analyze system performance and user engagement to identify areas for improvement. Drive initiatives to increase data platform efficiency and reliability. Qualifications & Skills Required Bachelor s degree in Computer Science, Engineering, Business, or a related field (Master s preferred). 7+ years of experience in product management, specifically in data warehousing, business intelligence, or analytics. Deep understanding of data architecture, ETL processes, and data modeling. Hands-on experience with BI tools like Tableau, Power BI, or Looker. Strong SQL skills and familiarity with cloud platforms (AWS, Azure, GCP). Proven track record of managing complex, cross-functional data projects in fast-paced environments. Ability to translate business needs into scalable, data-driven solutions. Preferred Experience in automotive, mobility, or e-commerce domains. Familiarity with machine learning concepts and advanced analytics techniques. Soft Skills Strong communication, presentation, and stakeholder engagement skills. Analytical mindset with a focus on delivering business value through data. Effective leadership and cross-functional collaboration. High attention to detail and ability to manage multiple priorities. At Mahindra First Choice, you ll join a fast-growing, innovation-led organization at the forefront of transforming the used car market in India. This is a unique opportunity to shape our data landscape and make a real impact on business outcomes. If you're passionate about unlocking the power of data, we d love to meet you. Qualification : Bachelors degree in Computer Science, Engineering, Business, or a related field (Masters preferred)

Position: Quality Supervisor Quality Assurance Department: Quality Assurance Location: Bengaluru Role Overview: We are seeking a detail-oriented Quality Supervisor to conduct in-process and final inspections, ensuring products meet all required standards and specifications. The role involves inspecting raw materials, components, and finished goods, maintaining accurate records, and enforcing quality standards. Key Responsibilities: Perform in-process and final inspections based on drawings, standards, and specifications. Inspect raw materials, components, sub-assemblies, and finished products using precision measuring instruments. Maintain thorough records of inspections, test results, and non-conformance reports. Identify and segregate defective materials or products to prevent quality issues. Ensure compliance with ISO standards, customer-specific requirements, and internal quality guidelines. Qualifications: Diploma or B.Tech in relevant engineering or quality discipline. Strong attention to detail and understanding of quality assurance processes. Proficient in using measuring instruments and inspection tools. Ability to maintain accurate documentation and communicate quality issues effectively. Qualification : Diploma or B.Tech in relevant engineering or quality discipline.

Position: Data Integration Developer (Snowflake & DBT) Location: Bangalore Employment Type: Full-time Experience Required: 5 to 7 years Purpose of the Position: This role seeks candidates who are passionate about data and motivated to address the organization's analytics challenges. As a Data Integration Developer (Snowflake & DBT), you will play a crucial role in assisting our clients with their data and analytics journey. Your responsibilities will include building robust data pipelines, enhancing data consistency, and developing the necessary infrastructure to support analytics platforms. Key Responsibilities: Technical Expertise: Develop and optimize ETL processes using Snowflake capabilities. Build and maintain advanced data models and ETL processes using DBT (Data Build Tool). Ensure efficient data transformation and integration within the data warehouse. Collaboration: Work closely with data analysts, engineers, and stakeholders to understand business requirements and translate them into technical solutions. Facilitate effective communication and collaboration across teams. Quality Assurance: Implement and oversee data quality checks and testing procedures. Ensure data accuracy, consistency, and compliance with governance policies. Documentation and Reporting: Create and maintain comprehensive documentation for ETL processes and project workflows. Provide regular updates and reports on project progress and performance metrics. Compliance and Security: Ensure all data engineering activities comply with data governance and security policies. Implement measures to protect data integrity and confidentiality. Essential Skills: Proficient in SQL: Skilled in writing efficient queries on large datasets, including CTE and database table design. Snowflake Expertise: Experience with Snowflake or other database technologies, including SQL tuning. ETL Development: Skilled in developing and optimizing ETL processes using Snowflake and other tools. DBT Experience: Familiar with DBT Core/DBT Cloud and fundamental data modeling concepts (3NF, Star, Snowflake). Data Analysis and Profiling: Experienced in data analysis and profiling tasks. Qualifications: Overall Work Experience: More than 5 years of experience, with at least 2-3 years of experience in Snowflake and DBT. Education: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree is a plus). Key Qualities: Decision Making: Ability to influence and implement change with confidence and sound decisions. Problem-Solving: Tackles problems head-on with a logical, systematic, and practical approach; follows up with developers. Communication: Ability to consult, write, and present persuasively. Team Collaboration: Works effectively in self-organized, cross-functional teams. Apply now and become an integral part of our innovative team working on cutting-edge data integration solutions! Qualification : Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree is a plus).

Job Title: Application Developer - ETL and Data Management Introduction: In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to a wide range of public and private sector clients globally. Our delivery centers leverage locally-based skills to help clients drive innovation and the adoption of new technologies. A career in IBM Consulting is built on long-term relationships and close collaboration with clients across the world. You will work with leaders across industries to improve the hybrid cloud and AI journeys for some of the most innovative and valuable companies worldwide. Your ability to make a meaningful impact for clients is enabled by our strategic partner ecosystem and robust technology platforms, including Software and Red Hat. Curiosity and a constant quest for knowledge are key to success in IBM Consulting. In your role, you ll be encouraged to challenge the norm, explore new ideas, and come up with creative solutions that result in groundbreaking impact for a wide network of clients. Our culture is built on evolution and empathy, focusing on long-term career growth and development in an environment that values your unique skills and experience. Your Role and Responsibilities: ETL Workflow Development: Develop and implement ETL workflows by creating ETL jobs, and data models in datamarts using technologies such as Snowflake, DBT, Unix, and SQL. Batch Processing Redesign: Redesign Control M Batch processing for ETL job builds to run efficiently in a production environment. System Evaluation and Improvement: Study the existing system to evaluate its effectiveness and design new systems to improve workflow efficiency. Business Program Analysis & Support: Perform requirements identification, business program analysis, testing, and system enhancements while providing production support. Agile Environment: Work effectively in an Agile environment and gain familiarity with tools such as JIRA and SharePoint. Client Interaction: Good written and verbal communication skills are essential as you will interact directly with client counterparts to understand requirements and provide solutions. Required Technical and Professional Expertise: Experience: A minimum of 3 years of experience in developing ETL applications, implementing workflows, and creating data models using Snowflake, DBT, Unix, and SQL technologies. Agile Environment: Strong understanding of working in an Agile environment and proficiency in tools like JIRA and SharePoint. Problem-Solving Skills: Ability to manage change and proven time management skills. Strong interpersonal skills to contribute effectively to team efforts. Continuous Learning: Stay up-to-date with technical knowledge by attending educational workshops and reviewing relevant publications. Preferred Technical and Professional Expertise: ETL Development: Experience in developing triggers, functions, and stored procedures to support ETL workflows. Impact Analysis: Assist with impact analysis of changing upstream processes on the Data Warehouse and reporting systems. ETL & Reporting Support: Participate in the design, testing, support, and debugging of new and existing ETL and reporting processes. Data Profiling & Troubleshooting: Perform data profiling and analysis using a variety of tools, troubleshoot and support production processes, and maintain documentation. Innovation: Be part of a team that drives global change and leverages cutting-edge technologies to solve complex problems. Growth: Gain access to continuous learning and career development opportunities to further your expertise in data management and cloud technologies. Collaboration: Work with a diverse team in a collaborative environment that values new ideas and creative solutions. Global Impact: Your work will contribute to improving business operations and technological advancements for clients around the world. If you're passionate about driving innovative solutions, working with a variety of clients, and continuously evolving your skills, IBM Consulting is the perfect place for you to advance your career.

About Us: Your Growth, Our Priority At Ugaoo, we're more than just a gardening brand we're a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, Ugaoo is charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and we re at the forefront of this transformation. What does that mean for you? It means you have the opportunity to be part of a dynamic, fast- growing company that blends time-tested wisdom with modern innovation. As a young company, Ugaoo is the perfect place for those eager to make an impact, push boundaries, and grow both personally and professionally. What s In It for You? A Culture of Growth::We re GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued and your career can flourish. Room to Innovate: We don t believe in sticking to the script. If you re someone who loves taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success:We value results and reward ambition. In our performance- based environment, your hard work and dedication will be recognized, and your contributions will have a direct impact on the company s success and yours. Kinship and Collaboration: Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. This sense of community is at the heart of who we are. Job Description: We are seeking a highly skilled and experienced Regional Warehouse Operations Manager to oversee and manage our warehouse operations across multiple locations within a designated region. The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a proven track record of optimizing warehouse processes to ensure efficiency, accuracy, and customer satisfaction. Responsibilities: Develop and implement strategic plans to optimize warehouse operations and meet company objectives. Provide strong leadership to warehouse teams, fostering a culture of accountability, teamwork, and continuous improvement. Oversee day-to-day warehouse operations, including receiving, storage, picking, packing, and shipping of goods. Implement inventory control measures to ensure accurate stock levels, minimize stockouts, and reduce excess inventory. Identify opportunities for process improvement and implement solutions to increase efficiency and reduce costs. Maintain high standards of quality control to ensure accuracy and consistency in order fulfilment and shipping processes. Ensure compliance with all safety regulations and promote a safe working environment for warehouse staff. Manage relationships with third-party vendors, including carriers and logistics providers, to ensure timely and cost-effective transportation of goods. Develop and implement KPIs to measure and monitor warehouse performance, making adjustments as needed to meet targets. Achieve month-on-month revenue generation targets for all warehouses Manage departmental budgets effectively, optimizing resource allocation and controlling costs. Provide training and development opportunities for warehouse staff to enhance their skills and knowledge. Maintain open and effective communication channels with internal stakeholders, including upper management and other departments. Work closely with customer service teams to ensure timely and accurate order fulfilment and resolve any customer issues or concerns promptly. Ensure compliance with all relevant regulations, laws, and company policies. Requirements: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred). Proven experience in warehouse management, with a minimum of 5 years in a leadership role. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent problem-solving abilities and a track record of implementing process improvements. In-depth knowledge of warehouse operations, inventory management, and logistics. Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels. Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously. Knowledge of safety regulations and best practices in warehouse operations. Experience in budget management and financial analysis. If you love plants, the world of e-commerce and super-passionate teams, we may be just the right fit for you. Side note your home will look great once you join us. Qualification : Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).

Senior Manager, Security Operations Center (SOC) Location: Bangalore Type: Full-Time Experience Required: 8+ Years (3+ in Leadership) Role Overview: Strategic Cyber Defense We are seeking a Senior Manager to lead and modernize our SOC operations across enterprise and product environments. You will oversee a high-performance team dedicated to threat detection, advanced detection engineering, and incident response. This role is a strategic blend of technical mastery leveraging AI and SOAR and people leadership, focused on building a resilient, automation-first security culture. Core SOC Service Offerings & Expertise Advanced Defense & Detection: Detection Engineering: Implement Detection-as-Code practices and prioritize backlogs based on the evolving threat landscape. Threat Intelligence & Hunting: Deliver actionable intel and execute structured threat hunting hypotheses to proactively identify stealthy adversaries. Deception & Validation: Manage deception strategies (honeypots/tokens) and use attack emulation tools to validate detection logic effectiveness. Forensics: Lead digital forensic investigations, evidence acquisition, and post-incident analysis. Automation & Technology Stack: Azure Ecosystem: Advanced proficiency with Microsoft Sentinel, Defender XDR, and Defender for Cloud using KQL. Cloud Operations: Strong knowledge of security operations across Azure, AWS, and preferably GCP. SOAR & AI: Champion the integration of Security Orchestration, Automation, and Response (SOAR) and AI to drive SOC efficiency. Key Responsibilities Leadership & Strategy: Team Development: Coach and mentor the SOC team, conducting regular 1-on-1s and fostering a growth-oriented culture to prevent burnout. Roadmap Execution: Help define a comprehensive SOC strategy and maturity framework aligned with organizational risk management. Stakeholder Liaison: Act as a trusted advisor to Product, IT, and Development leaders to integrate security into cross-functional workflows. Metrics & Operational Excellence: Data-Driven Reporting: Develop dashboards (e.g., Power BI) to track KPIs, KRIs, and detection coverage. Incident Lifecycle: Lead the lifecycle of escalated incidents, conduct root cause analysis, and execute tabletop exercises. 24/7 MDR Strategy: Define operational procedures for Managed Detection and Response (MDR) and sustainable on-call rotations. Qualifications for Success Proven Leadership: 8+ years in InfoSec with specific experience leading SOC or MDR functions. Azure Mastery: Deep technical expertise in the Microsoft security stack. Framework Knowledge: Familiarity with MITRE ATT&CK, Purple Teaming, and cloud-native detection. Soft Skills: Exceptional ability to simplify complex technical content for executive-level communication.

Position: AGV Technical Specialist Department: Research & Development Reporting To: General Manager Location: Bengaluru Key Responsibilities AGV Design & Development Lead the design and development of AGV systems, including electrical, electronics, and navigation systems. Design, implement, and troubleshoot **line follower, inductive, RFID, and SLAM (LiDAR)** based navigation systems. Develop and apply communication protocols for **multi-AGV coordination**. Component Selection & Interface Select and interface **safety PLCs, standard PLCs, area scanners, servo motors**, and other AGV components. Hands-on experience with the programming and integration of various hardware components in AGV systems. AGV System Architecture Design and implement **multi-AGV architecture**, ensuring scalability and efficiency. Independently manage AGV platform functions such as **scheduling, health monitoring, and fault management**. Optimize the AGV platform to meet specifications and performance requirements while exploring innovative solutions for indigenization. Peripheral Equipment Integration Manage the integration of peripheral equipment with AGVs and ensure seamless communication. End-to-End Responsibility Oversee the complete AGV design and deployment lifecycle from the control perspective. Ensure the full transition from requirements design to commercial deployment, including coding, testing, and debugging system software. Review and validate new product designs and provide post-production support. Innovation & Documentation Apply innovative design thinking to develop and document AGV solutions. Create layouts, drawings, and implement designs through software or web portals. Prepare and review BOMs, wiring diagrams, and cost estimates for AGV solutions. Skills & Expertise Core Skills Vehicle control system design (essential). Proficiency in Python, C, C++ (essential). Expertise in vehicle-to-base station communication. Strong knowledge of vehicle odometer control. AGV-Specific Skills In-depth experience with **AGV navigation**, including **SLAM, LiDAR, RFID, and inductive systems**. Experience with **safety PLC, PLCs, area scanners, and servo motors** integration. Familiarity with AGV scheduling, fault management, and health monitoring systems. System Integration Expertise in integrating sensors and other vehicle components in AGVs. Familiarity with developing and deploying solutions in an **IIoT/Cloud platform** environment (good to know). Communication & Documentation Strong verbal and written communication skills for customer interaction and requirements gathering. Experience in creating **BOMs, wiring diagrams**, and supporting deployment efforts. Qualifications Essential: BE in Mechatronics, Computer Science, Mechanical Engineering, or equivalent. Experience: 5-6 years of experience in AGV design and development, with a strong understanding of vehicle controls, communication protocols, and multi-AGV systems. Qualification : BE in Mechatronics, Computer Science, Mechanical Engineering, or equivalent

Project Manager Location: Bangalore Department: Management About the Role We are looking for an experienced Project Manager to lead **electric powertrain development projects** through **matrix management**, coordinating a multidisciplinary team. You will oversee the planning, execution, and monitoring of product development activities from initiation through to full product maturity. This role involves close collaboration with R&D and supply chain teams, proactively identifying problems, creating solutions, and implementing efficiency improvements to deliver high-quality electric powertrain products. Key Responsibilities Project Leadership: Lead electric powertrain development projects by managing a **multidisciplinary team**, ensuring alignment across various functions (Mechanical, Electrical, Software/Embedded systems). Planning & Execution: Plan, manage, and monitor project **timelines, scope, budget, quality, and risk management** from initiation to product maturity. Cross-Functional Coordination: Communicate proactively with internal R&D teams and third-party vendors to ensure smooth project execution, efficient resource allocation, and effective problem-solving. Problem-Solving & Solution Implementation: Identify challenges early, develop **creative solutions**, and drive **continuous improvement efforts** to enhance the development process. Project Monitoring: Regularly track and report project progress, ensuring **timely and within-budget delivery**. Team Collaboration: Foster a collaborative environment, motivating and empowering team members to perform at their best, while cultivating a **positive, can-do attitude** across the team. Requirements Educational Background & Experience Education: A B.Sc. in **Mechanical, Electrical Engineering, or Computer Engineering** is a must. Experience: **7+ years of experience in project management** within the automotive industry. Core Expertise Project Management Expertise: Demonstrated experience in managing project **scope, schedule, budget, quality, and risk management**. Cross-Disciplinary Expertise: Familiarity with managing multi-disciplinary systems (Mechanical, Electrical, and Embedded Software) in a product development context. Leadership & Soft Skills Leadership Skills: Exceptional **leadership and communication skills** with the ability to drive, motivate, and manage teams effectively. Creative Problem-Solving: Strong ability to think creatively, solve problems, and implement process improvements efficiently. Team Player: Quick learner, proactive, and positive, with a strong ability to collaborate across teams and stakeholders. Desirable Skills Automotive Industry Knowledge: Prior experience in **electric powertrain development** or related fields within the automotive sector. Risk Management Expertise: Experience identifying potential risks and implementing mitigation strategies throughout the project lifecycle. Vendor Management: Proven track record of managing relationships with third-party vendors, ensuring seamless collaboration and delivery of components. Innovative Work Environment: Work on cutting-edge **electric powertrain technology** and play a crucial role in advancing the future of automotive engineering. Career Growth: Be part of a dynamic, fast-growing company where your contributions will have a direct impact. Collaborative Culture: Join a team that values collaboration, problem-solving, and continuous improvement. Qualification : B.Sc. in Mechanical, Electrical Engineering, or Computer Engineering is a must

Quality Manager Location: Bangalore Department: Operations About the Role IRP Systems, at the forefront of **high-performance e-powertrain systems**, is seeking an experienced **Quality Manager** to oversee all quality assurance and control activities in its automotive manufacturing environment. You will be instrumental in ensuring products meet **customer and regulatory standards** while continuously driving improvements in processes, reliability, and customer satisfaction. Key Responsibilities Quality Management System (QMS): Develop, implement, and maintain the QMS according to **IATF 16949**, **ISO 9001**, and customer-specific requirements. Quality Team Leadership: Lead and manage a team of quality engineers, inspectors, and technicians, ensuring adherence to quality standards and consistency. APQP & Core Tools: Manage **Advanced Product Quality Planning (APQP)**, **PPAP**, and **FMEA** activities to integrate quality into every stage of the product lifecycle. Quality Metrics Monitoring: Track and analyze key quality metrics (e.g., **scrap rate, PPM, customer complaints, warranty data**). Drive corrective actions for continuous improvement. Audits: Lead internal and external audits (**IATF, ISO, customer, and supplier audits**), ensuring full compliance with all quality standards. Customer Interface: Serve as the primary point of contact for customers regarding **quality issues** and performance reviews. Supplier Quality Management: Oversee **supplier qualification, audits, and corrective actions** to ensure quality consistency throughout the supply chain. Root Cause Analysis & CAPA: Facilitate **root cause analysis** and lead the implementation of **Corrective and Preventive Actions (CAPA)** to resolve issues and prevent recurrence. Continuous Improvement: Promote and lead a culture of continuous improvement using methodologies like **Lean, Six Sigma**, and problem-solving tools (**8D, 5 Whys, PDCA**). Compliance: Ensure compliance with all relevant safety, environmental, and regulatory standards applicable to the automotive industry. Skills and Qualifications Experience & Education Education: Bachelor s degree in Electronics Engineering or related fields. Experience: Minimum of **8 years in a Quality leadership role** within the automotive industry, and at least **10 years of experience in electronics and mechanical manufacturing**. Certifications & Standards Expertise Certifications: **Six Sigma Green/Black Belt certification is required.** Standards Expertise: Extensive knowledge of automotive quality standards (especially **IATF 16949**) and familiarity with **ISO 26262 (Functional Safety)**. Technical & Analytical Skills Quality Tools Proficiency: Expertise in using core quality tools such as **8D, APQP, FMEA, SPC, and MSA**. Manufacturing Knowledge: Familiarity with advanced manufacturing processes and technologies relevant to the automotive industry. Analytical Skills: Strong problem-solving and analytical skills to effectively address and resolve customer quality issues. Impactful Work: Contribute to the development of **high-performance e-powertrain systems**. Career Growth: Be part of a dynamic and rapidly growing company with opportunities for professional development. Competitive Benefits: Competitive compensation, flexible working options, and health coverage. Qualification : Bachelors degree in Electronics Engineering or related fields

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent

Senior Technical Lead FAW, Data Modelling, & OBIEE Location: Remote / Bangalore, India Experience: 7-12 Years About the Role We are seeking a Senior Technical Lead with deep expertise in Fusion Analytics Warehouse (FAW), Data Modelling, and OBIEE to design and implement cutting-edge enterprise analytics solutions. This role requires hands-on experience in FAW customization, OBIEE development, data integration, and ETL/ELT processes. As a key technical leader, you will work closely with internal teams and stakeholders to develop scalable, high-performance analytics solutions, ensuring alignment with business goals. Key Responsibilities FAW & OBIEE Development Lead the design, development, and deployment of enterprise analytics solutions using Fusion Analytics Warehouse (FAW) and OBIEE. Implement and manage FAW solutions, ensuring alignment with business requirements. Customize FAW dashboards and reports to meet specific organizational needs. Data Modelling & Integration Design, develop, and maintain robust data models, including dimensional modelling and star schema design. Provide expertise in ETL/ELT processes and data integration to support seamless data flow. Work with Oracle, SQL Server, and other database management systems to optimize data performance. OBIEE Development & Optimization Develop and maintain OBIEE reports, dashboards, and metadata repository (RPD). Troubleshoot and optimize OBIEE performance, ensuring scalability and reliability. Ensure data security and compliance across FAW, OBIEE, and related analytics platforms. Collaboration & Stakeholder Engagement Provide technical expertise in data integration, reporting, and visualization to internal teams and stakeholders. Effectively communicate complex technical concepts to non-technical stakeholders. Collaborate with cross-functional teams to ensure timely and successful project delivery. Required Qualifications & Skills Education & Experience Graduate degree in Computer Science, Information Technology, or a related field. 7-12 years of experience in enterprise analytics and business intelligence. Technical Expertise Fusion Analytics Warehouse (FAW): Hands-on experience in customization and deployment. Data Modelling: Strong knowledge of dimensional modelling and star schema design. OBIEE: Expertise in RPD development, dashboard/report creation, and performance tuning. ETL/ELT: Strong understanding of data integration processes and tools. SQL & Databases: Proficiency in Oracle, SQL Server, and other database management systems. Cloud Analytics: Familiarity with Oracle Cloud Infrastructure (OCI) and Oracle Analytics Cloud (OAC). Soft Skills Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work independently and in a team-oriented environment. Lead Cutting-Edge Analytics Initiatives Work with FAW, OBIEE, and cloud-based analytics platforms. Career Growth Opportunities for learning, upskilling, and career advancement. Collaborative Environment Work alongside industry experts in a dynamic, innovative culture. Comprehensive Benefits Competitive salary, remote work flexibility, and a supportive work environment. Join Our Team & Shape the Future of Enterprise Analytics! If you are passionate about data analytics, FAW, and OBIEE, we encourage you to apply! Apply Now! Qualification : Graduate degree in Computer Science, Information Technology, or a related field.

Analytics Engineer Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Our mission is to build an API-first world, simplifying every step of the API lifecycle and enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking an Analytics Engineer to join our Data Team and help strengthen the foundation of our modern data stack. In this role, you will own critical transformation pipelines, design scalable data models, and ensure that our analytics environment is performant, reliable, and future-ready. You will operate with a high degree of independence, driving projects from design through production, while implementing best practices in dbt, semantic layers, medallion architecture, and lakehouse paradigms. Key Responsibilities Take ownership of large portions of our dbt project (3k+ models), ensuring scalability, maintainability, and adherence to best practices. Design and implement robust data models, including dimensional modeling, incremental strategies, and Slowly Changing Dimensions (SCDs). Establish and enforce dbt test coverage, automated quality checks, and CI/CD pipeline standards using GitHub Actions. Profile and optimize SQL queries and warehouse performance for efficiency and cost reduction. Build and refine our semantic layer, ensuring consistent business logic across Looker, Redash, and downstream tools. Collaborate with analysts and business partners to define metrics and deliver self-serve data assets. Document models, lineage, and transformation logic to make data discoverable and usable across the company. Contribute to shaping team standards and playbooks, collaborating with analysts on modeling and transformation best practices. Stay ahead of modern data stack innovations, including dbt metrics layer, universal semantic layers, data contracts, and observability. Enabling Self-Serve Analytics & AI Build transformations that empower business stakeholders and analysts to explore data confidently. Ensure metric definitions are consistent, discoverable, and reusable across BI tools. Prepare clean, structured, and accessible datasets for AI-driven initiatives like conversational analytics and anomaly detection. Partner with Data Science & ML teams to provide reliable pipelines that accelerate experimentation and AI/ML deployment. About You 3 5 years of experience in analytics engineering roles. Advanced SQL skills (query optimization, performance tuning). Strong proficiency in dbt Core: models, macros, snapshots, sources, and custom materializations. Solid background in data modeling techniques (Kimball, SCD handling, incremental pipelines). Practical experience with semantic layers and BI integration (LookML, dbt metrics, or equivalent). Familiarity with Medallion architecture and modern lakehouse approaches. Hands-on experience with Redshift; exposure to Databricks is a plus. Proficiency with GitHub and CI/CD pipelines for analytics code. Strong fundamentals in data quality, governance, and lineage tracking. Flexible schedule with a hybrid work model. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Access to wellness programs, team-building events, and donation-matching initiatives. An inclusive, collaborative culture where everyone can thrive and grow. Our Values Curiosity: Explore and innovate fearlessly. Transparency: Communicate openly about successes and failures. Focus: Set clear goals aligned with a bold vision. Inclusion: Every voice matters. Excellence: Deliver the best products and experiences together.

Data Engineer Location: Bangalore Company: Capital One India About Capital One At Capital One, we're redefining how technology solves real-world financial challenges. As a technology-driven company, we bring together talented engineers, data scientists, and designers to innovate at scale and deliver meaningful impact to millions of customers. If you're passionate about building powerful data solutions, exploring cutting-edge technologies, and working in a collaborative, fast-paced environment this is the place for you. About the Role As a Data Engineer at Capital One, you ll join a team of innovators who design and build next-generation data platforms and pipelines that power real-time decision-making. You ll collaborate across disciplines engineering, product, machine learning, and cloud infrastructure to transform how we leverage data at scale. What You ll Do Collaborate across Agile teams to design, develop, test, and deploy data-driven solutions. Build and support scalable data pipelines using modern data engineering tools and cloud services. Work on real-time and batch data processing systems that integrate with distributed microservices and ML platforms. Use programming languages such as Python, Java, or Scala with SQL, NoSQL, and cloud data warehouses like Redshift or Snowflake. Contribute to code reviews, unit testing, and performance optimization to ensure high-quality data systems. Partner with product managers and platform teams to deliver robust, cloud-native data solutions that power business decisions. Stay ahead of tech trends, share knowledge, and mentor junior engineers. Basic Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. 1.5+ years of hands-on experience in application or data engineering (excluding internships). At least 1 year of experience working with big data technologies. Preferred Qualifications 3+ years of application/data engineering experience using Python, Scala, Java, or SQL. 1+ year of experience with cloud platforms (AWS, Azure, or GCP). 2+ years of experience with distributed computing tools (Spark, Hadoop, Hive, EMR, Kafka, etc.). 1+ year working on real-time streaming applications. 1+ year of experience with NoSQL databases (MongoDB, Cassandra). 1+ year of experience with data warehousing (Redshift, Snowflake). 2+ years working with Linux/Unix systems and shell scripting. Familiarity with Agile methodologies and modern DevOps practices. Why Join Capital One Work on high-impact data solutions at one of the world s most innovative financial institutions. Be part of a collaborative tech culture that values experimentation and learning. Access to top-tier tools, mentorship, and career development opportunities. Competitive compensation and benefits in a mission-driven environment. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Position Title: Data Architect Department: R&D Engineering Location: Bangalore Experience: 15+ Years Industry: SaaS / Conversational Engagement / Customer Experience Technology About Acqueon: Acqueon is a leading provider of conversational engagement software that enables customer-centric enterprises to proactively engage with their customers across voice, messaging, and email channels. By leveraging a powerful data platform, predictive models, and intelligent workflows, we help brands enhance customer experience, improve collections, and drive revenue growth. With over 200 global clients, Acqueon is at the forefront of AI-powered customer engagement. Role Overview: We are seeking a visionary and technically hands-on Data Architect to lead the development of enterprise-scale data platforms and engineering solutions. You will work closely with Product Owners, Engineering Leadership, and cross-functional teams to define and execute a strategic technology roadmap aligned with Acqueon s business goals. As a key member of our R&D team, you ll lead the design and development of highly scalable, low-latency, fault-tolerant data systems, while mentoring top-tier engineering talent and driving high-impact product features. Key Responsibilities: Architect & Lead: Design and lead development of scalable data architectures and solutions supporting real-time and batch processing, analytics, and enterprise applications. Strategic Ownership: Define and implement the data strategy, technology roadmap, and long-term architecture vision for Acqueon s platforms. Leadership: Manage and mentor a team of senior developers and engineers, fostering innovation, ownership, and delivery excellence. Cross-functional Collaboration: Work with Product, Sales, Engineering, and Customer teams to align on feature development and delivery strategy. Project Management: Oversee the end-to-end delivery of complex features, ensuring adherence to timelines, scalability, and quality standards. System Design: Review architecture and design for robustness, performance, and fault tolerance, including multi-region, high-availability setups. R&D Enablement: Collaborate with international R&D teams and align development efforts across global product initiatives. Innovation & Optimization: Drive architectural decisions, recommend performance improvements, and ensure best practices for enterprise-scale data solutions. Required Skills & Experience: Education: Bachelor s or Master s in Computer Science, IT, or related field. Experience: 15+ years in software development and data architecture, with leadership experience in managing engineering teams. Architecture Expertise: Proven experience in designing scalable, concurrent, distributed, and highly available data systems. Database Proficiency: Strong in SQL/NoSQL databases Experience with MS SQL, Aerospike, DynamoDB, Snowflake In-depth knowledge of micro-partitions, cluster keys, warehouse cloning, time travel in Snowflake Strong in writing and tuning complex stored procedures ETL & Pipelines: Experience in building ETL pipelines and integrating data from S3, Kinesis Streams, APIs Cloud & DevOps: Strong understanding of Docker, AWS, and cloud-native deployment architectures Setting up multi-region resilience, disaster recovery strategies Technologies: Elasticsearch, AWS data services, container orchestration Big Data & Analytics: Exposure to analytical processing and statistical modeling is a plus Leadership: Strong project management skills, stakeholder engagement, and team mentoring experience Preferred Qualifications: Background in customer engagement, VDI, Cybersecurity, or Secure Access technologies Previous experience working with distributed R&D and product teams Knowledge of Acqueon, Citrix, VMware, Omnissa platforms is a plus Certifications in AWS, Snowflake, or similar technologies are an advantage Soft Skills & Behavioral Traits: Strong verbal and written communication skills Strategic thinking with hands-on execution ability High accountability and ownership mindset Ability to work in a fast-paced, dynamic, startup-like environment Comfortable with ambiguity and context-switching Team player with the ability to lead by influence and collaboration Be a part of a fast-growing, AI-driven SaaS company disrupting the customer engagement space Work on cutting-edge technologies with global product teams Ownership of end-to-end solutions and ability to shape the data platform of the future A culture that promotes innovation, agility, and career growth

Position: Spare Parts Executive Location: Bangalore Employment Type: Full Time Experience Required: 5 8 Years Industry: Manufacturing / Engineering / Supply Chain Job Overview We are seeking a proactive and detail-oriented Spare Parts Executive to manage end-to-end operations for spare parts quotations, procurement, import coordination, and order fulfillment. The ideal candidate should have a solid background in parts handling, vendor coordination, import documentation, and customer communication. You will be a key link between suppliers, service teams, and customers, ensuring that spare parts are delivered efficiently and in compliance with timelines and regulatory standards. Key Responsibilities Handle incoming RFQs from customers and service engineers; provide accurate and timely quotations for spare parts. Process customer orders with a strong focus on precision, delivery timelines, and specifications. Coordinate with suppliers to: Check pricing and stock availability Negotiate payment and delivery terms Place purchase orders as needed Manage all import-related activities: Prepare and review import documentation Ensure compliance with import regulations, duties, and tariffs Coordinate with customs brokers to resolve clearance issues Monitor inventory and reorder levels to proactively meet customer demand and avoid stockouts. Maintain accurate records of RFQs, orders, supplier interactions, and stock transactions. Verify supplier invoices against ordered and received goods; resolve quantity or quality discrepancies swiftly. Communicate order status, delays, or changes clearly and proactively to customers and service teams. Continuously identify and implement improvements to streamline procurement and fulfillment workflows. Required Skills & Qualifications 5 8 years of experience in spare parts management, procurement, supply chain, or order coordination preferably in manufacturing or engineering services. Strong working knowledge of import/export regulations, documentation, and customs clearance. Experience in supplier negotiations and handling vendor communications. Proficiency in Microsoft Excel, ERP systems, and basic inventory management tools. Excellent communication and coordination skills. High attention to detail and ability to multitask in a deadline-driven environment. Strong problem-solving and decision-making capabilities. Competitive salary and performance incentives Health insurance and other employee benefits Dynamic and collaborative work environment Growth opportunities within operations and supply chain management Apply now to join a team committed to operational excellence and customer satisfaction.

Job Title: Senior Developer SQL & Snowflake Location: Bangalore, India Experience: 7+ Years (Minimum 3+ years in Snowflake) Employment Type: Full-Time Job Overview: We are seeking a highly skilled Senior Snowflake Developer to join a global financial services project for a client operating in public/private loans, CLOs, and long/short credit. The ideal candidate will bring expertise in Snowflake, SQL, Coalesce, and Fivetran, with a strong background in data integration and cloud-based data warehousing. You will be instrumental in driving forward key data initiatives and delivering innovative, scalable data solutions in a fast-paced, agile environment. Key Responsibilities: Design, develop, and optimize Snowflake objects including databases, schemas, tables, views, and stored procedures. Build and maintain Snowflake data pipelines utilizing tools like SnowSQL, SnowPipe, Streams, and Tasks. Implement data loading strategies using COPY, PUT, GET, LIST, and REMOVE commands for batch and bulk data movement. Ensure seamless migration and integration of data from Azure Cloud to Snowflake with high attention to performance and data integrity. Define and manage Snowflake roles, custom role hierarchies, masking policies, and network policies for enhanced security and governance. Use Coalesce and Fivetran for designing and managing ETL/ELT workflows that extract and transform data from MS SQL Server. Write complex T-SQL queries, stored procedures, triggers, and functions for data transformation and reporting. Collaborate closely with cross-functional teams to understand requirements and translate them into technical solutions. Participate in Agile sprints, offering technical guidance, solution design, and timely issue resolution. Required Skills & Qualifications: 8+ years of total IT experience with at least 3+ years of Snowflake development experience. In-depth understanding of Snowflake architecture, utilities, and performance optimization techniques. Strong expertise in MS SQL Server with proficiency in writing advanced T-SQL scripts. Hands-on experience with ETL tools like Coalesce and Fivetran. Proficiency in Azure Data Integration strategies and tools. Excellent problem-solving and communication skills. Experience working in an Agile development environment. Preferred Skills: Prior exposure or high-level understanding of hedge funds, private equity, or private debt domains. Familiarity with data governance and compliance requirements in financial institutions. What s on Offer: Competitive and above-market salary. Hybrid work model with flexibility. Opportunity to work on cutting-edge technology in global financial markets. Collaborative, innovation-driven team culture. Education: Bachelor s degree in Computer Science, Information Technology, Finance, Economics, or a related discipline.

Manager Client Services GetThere Support Team Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global technology platform revolutionizing business travel and expense management. We connect passionate travelers and technologists through the world s premier business travel marketplace. As an equal opportunity employer, we celebrate diversity and inclusion, fostering an authentic and collaborative workplace culture. Join us as we expand our footprint in India and transform corporate travel with innovative solutions. Position Overview: Manager Client Services GetThere Platform Serko is hiring an experienced Application Manager to lead our Bengaluru-based support team for GetThere, a multi-GDS (Global Distribution System) online booking tool trusted by thousands of corporate clients worldwide. This role combines hands-on case management with strategic team leadership to ensure exceptional customer support and operational excellence. Key Responsibilities Lead & Mentor Support Team: Manage and develop the Bangalore-based GetThere customer support team, ensuring efficient resolution of day-to-day client cases. Case Management: Personally handle complex customer issues, delivering timely and high-quality support solutions. Process Improvement: Design and implement optimized support workflows to enhance team productivity and customer satisfaction. Cross-functional Collaboration: Coordinate with global teams to align on support strategies and share industry best practices. Reporting & Analytics: Track key support metrics and prepare detailed reports to guide leadership decisions. Required Skills & Qualifications Proven experience managing application support teams, ideally in the travel technology or SaaS sectors. Strong knowledge of travel industry GDS platforms such as Sabre, Amadeus, and Travelport. Proficiency in Microsoft Office Suite (Outlook, Word, Excel). Exceptional problem-solving skills with the ability to perform under pressure. Excellent communication and leadership capabilities. Bachelor s degree in Information Technology, Business, or a related field. Competitive Salary & Benefits: Attractive base pay with medical benefits and discretionary incentives linked to individual and company performance. Career Growth: Access to dedicated learning & development platforms and opportunities to shape your career path. Flexible Work Policy: Supportive work environment promoting work-life balance. Innovative Culture: Collaborate with engaged teams driven to deliver impactful, high-quality business travel solutions. Apply today to join Serko s fast-growing Bengaluru hub and be part of the future of global business travel technology! Qualification : Bachelors degree in Information Technology, Business, or a related field.