White Papers Jobs in Mumbai

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

Associate - Drafting Location: Mumbai Group Company: KEC International (A part of RPG Enterprises) About KEC International KEC International is the flagship company of RPG Group and a major player in the Engineering, Procurement, and Construction (EPC) sector. Operating in Power Transmission & Distribution, Railways, Civil, and more, KEC is a USD 2.1 billion company with a global presence across over 105 countries. Job Description: Electrical Draughtsman The ideal candidate will have hands-on experience in drafting work for AIS (Air Insulated Substations) and GIS (Gas Insulated Substations), with a strong understanding of EHV (Extra High Voltage) systems and equipment. The role involves creating detailed electrical layouts, diagrams, and foundation plans. Key Responsibilities Prepare General Arrangement drawings for AIS & GIS substations. Draft Electrical Single Line Diagrams (SLDs) for HV/EHV Substations and LT systems. Develop electrical layouts including sections, earthing, and lightning protection systems. Create Erection Key Diagrams, Foundation Plans, Cable Trench Layouts, and Cable Schedules. Design Panel Arrangement Layouts, Lighting Layouts, and Conduit Layouts. Estimate quantities and prepare Bill of Materials (BOM) for electrical installations. Coordinate with civil and mechanical teams to ensure design integration and accuracy. Ensure compliance with ANSI codes and IEC Clearance requirements. Required Skills & Software Proficiency AutoCAD: Mandatory expertise for drafting and design work. BIM 360 and Revit: Experience is an added advantage. MS Office: Proficiency in Word and Excel for documentation and scheduling. Dialux: Knowledge for lighting design is a plus. Education & Certification Education: Bachelor s Degree in any stream or Diploma in Electrical Engineering. Certifications: AutoCAD Certification is mandatory; BIM & Revit certification is a plus. Language: Ability to read and write in English for technical documentation. Experience Required: Previous experience in drafting for AIS & GIS Substations. Familiarity with EHV systems, electrical equipment, and substation layouts. Strong attention to detail and ability to coordinate with various technical teams. Understanding of safety standards and compliance regulations. Work with a global leader on high-impact, large-scale infrastructure projects. Gain exposure to cutting-edge engineering technologies and innovative techniques. Professional growth in a collaborative and supportive environment. Qualification : Bachelors Degree in any stream or Diploma in Electrical Engineering

Senior Systems Engineer Pre-Sales Location: Mumbai Job Category: Systems Engineering Job Schedule: Full-Time Company Overview Join Fortinet, a global cybersecurity leader with over two decades of innovation. We are looking for a dynamic Senior Systems Engineer to act as the key technical partner to sales representatives in West India, supporting enterprise accounts across the full sales lifecycle. Key Responsibilities Pre-Sales Leadership: Qualify sales leads, lead pre-bid meetings, and respond to RFPs with technical solution proposals. Demonstration & POCs: Serve as the primary technical resource during sales calls and deliver Proof-of-Concepts (POCs) to demonstrate Fortinet solutions. Post-Sales Oversight: Act as the technical point of contact for assigned accounts, collaborating with SMEs and engineering to resolve complex issues. Channel & Partner Enablement: Train channel partners on Fortinet solutions and competitive differentiation while providing technical oversight. Consulting & Advisory: Develop complex system designs and presentations; contribute to case studies and white papers. Required Skills & Experience Security Expertise: Deep knowledge of SD-WAN, NG Firewall, SASE, WAF, ZTNA, and EDR/XDR. Operations Solutions: Experience with NOC/SOC solutions such as SIEM and SOAR. Cloud & Mobile: Familiarity with public/private cloud security and mobile core solutions (GiFW, CGN, SecGW). Hands-on Ability: Proven experience designing and implementing POCs using Fortinet products or competitive solutions. Communication: Strong consultative and presentation skills with a willingness to travel across India (~25%).

Manager Systems Engineering (Enterprise) Location: Mumbai Job Category: Systems Engineering Job Schedule: Full-Time Role Overview We are seeking a Seasoned Cybersecurity Leader to drive pre-sales strategy and technical vision across enterprise customers in India. This role requires deep cybersecurity expertise and the ability to engage directly with CXO-level stakeholders. You will lead a team of solution engineers and partner with sales leadership to influence the adoption of Fortinet s strategic cybersecurity solutions. Key Responsibilities Strategic Leadership: Lead enterprise pre-sales strategy for solutions including SD-WAN, SASE, ZTNA, SecOps, and Cloud Security. Technical Engagement: Drive customer engagements through workshops, whiteboarding, and POCs; translate complex challenges into tailored solutions. Stakeholder Management: Engage with CXOs and senior IT leadership to align security solutions with business objectives. Team Management: Build, mentor, and manage a team of top-tier pre-sales engineers, ensuring technical excellence and professional growth. Operations: Oversee RFP/RFI responses, solution design, and competitive positioning in collaboration with product and marketing teams. Market Intelligence: Monitor trends and the competitor landscape to enhance enterprise offerings. Required Skills & Qualifications Experience: 15+ years in cybersecurity pre-sales/solution consulting, with at least 3 years in a leadership role. Domain Expertise: Deep knowledge of Network Security, Cloud Security, Zero Trust, and OT (Operational Technology). Education: BS/MS in Computer Science or a related technical domain. Leadership: Proven ability to mentor and inspire technical teams while managing large strategic accounts. Certifications (Preferred): CISSP, CCSP, CCIE, or AWS/Azure Security credentials. Opportunity to shape cybersecurity strategy for top-tier enterprise accounts. A collaborative, leadership-focused role with high autonomy and accountability. Exposure to global teams and cutting-edge GenAI and security technologies. Qualification : BS/MS in Computer Science or a related technical domain

Associate / Manager / Senior Manager Operations Location: Mumbai | Qualification: BCom / MCom from a reputed College/University | Experience: 2 4 years preferred Job Overview We are looking for a detail-oriented and proactive professional to join our Operations Department. The role involves managing day-to-day operational activities, coordinating with cross-functional teams, ensuring compliance, and maintaining accurate records. The candidate will handle various financial and transactional operations while adhering to regulatory guidelines. Key Responsibilities Transaction Monitoring: Prepare and maintain a synopsis for transactions and monitor each transaction event closely. Cross-Functional Coordination: Collaborate with Legal, Compliance, and Accounts teams for execution, compliance, and fee recovery. Regulatory Compliance: Monitor interest payments and follow up with clients/authorities per SEBI guidelines. ERP & Data Management: Perform ERP data entry, including document uploads, payment schedules, and execution entries. Asset & Document Control: Manage pledging/unpledging of shares, monitor fund transfers, and maintain document custody. Reporting & Documentation: Perform CERSAI site entries and manage Annexure A documentation. Customer Service: Maintain Turnaround Time (TAT) for customer requests and follow up for required data like BENPOS, QCR, and HLY. Skills & Competencies Technical Knowledge: Proficiency in ERP systems, financial transactions, and regulatory compliance. Coordination: Strong communication skills to manage multiple priorities and cross-functional stakeholders. Organization: High attention to detail with the ability to work under tight deadlines. Proactive Approach: Capable of handling day-to-day tasks with minimal supervision. Qualification : BCom / MCom from a reputed College/University

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Business Development Manager Flavors & Fragrances (Essential Oils) Location: Mumbai Experience: 10 15 years Work Type: Full-Time About Scimplify Scimplify is a specialty chemicals manufacturing company offering end-to-end solutions from R&D and custom synthesis to large-scale manufacturing and doorstep delivery. Headquartered in Bengaluru, we serve multiple industries including pharmaceuticals, agrochemicals, personal care, and fragrances. We support 500+ businesses across 20+ countries, helping them scale innovative chemicals from lab to commercial production. With over $54 million raised from top investors like Accel and Bertelsmann, Scimplify operates globally with teams in India, Japan, USA, UAE, and Indonesia, comprising 250+ professionals. Learn why Forbes recognizes us as one of the top 100 startups in Asia to watch. Role Overview We are seeking a Business Development Manager to lead and expand our **Essential Oils** division in the fragrances sector. This role involves driving sales, revenue growth, and establishing strategic relationships with clients globally, while building a high-performing business development team. Key Responsibilities Drive sales and revenue growth for the Essential Oils division in the fragrances industry. Identify, develop, and maintain relationships with key clients and new business opportunities. Conduct market research and competitive analysis to identify trends, customer needs, and growth opportunities. Develop and execute marketing strategies to enhance brand visibility and market presence. Collaborate with cross-functional teams to achieve business objectives. Focus on essential oil formulations, blends, and bases for the F&F sector. Qualifications & Skills 10 15 years of experience in sales and marketing within the Essential Oils / Flavors & Fragrances industry. Proven client relationship management and negotiation skills. Strong strategic planning, market analysis, and business development capabilities. Excellent communication, interpersonal, and leadership skills. Benefits & Perks Travel & Mobility: Corporate Uber/MMT, relocation & transfer support, travel policy. Insurance & Wellness: Family health coverage (up to 5 members, 5 L), Employee Assistance Program, onsite medical, emergency support, online doctor consultation. Lifestyle & Engagement: Monthly outings, corporate dinners, trips, parental support (maternity/paternity, daycare). Retirement & Financial: Employee PF contribution, flexible PF, NPS, car lease, salary advance policy.

Procurement Team Lead Location: Mumbai Work Type: Full-Time About Ninjacart At Ninjacart, we re reimagining how India s agri-supply chain works. As the country s leading agri-platform, we harness the power of technology, data, and innovation to organize and optimize the movement of fresh produce from farms to consumers plates. Over the past six years, our made-for-India technology and India-first solutions have disrupted traditional systems, empowering farmers, traders, and retailers while creating efficiency, transparency, and fairness across the agri commerce ecosystem. Our mission is to build the digital network for global agri commerce, solving challenges like information asymmetry, payment inefficiencies, and distribution gaps while helping buyers and sellers discover each other seamlessly. Backed by Walmart Group, Tiger Global, Accel, Syngenta, and other world-class investors, Ninjacart has raised over $350 million and is proudly recognized among Top 25 Startups to Work For. At Ninjacart, we re a high-energy, results-driven community that values ownership, innovation, and collaboration. We move fast, think big, and solve real problems at scale. About the Role As a Procurement Team Lead, you ll play a key role in ensuring product availability, optimizing cost structures, and building long-term vendor relationships. You will manage sourcing, planning, and procurement strategies that drive profitability, minimize waste, and ensure high service levels across categories. Key Responsibilities Supply Planning & Inventory Management: Ensure 100% fill rates for assigned SKUs by identifying reliable supply sources, monitoring stock levels, and maintaining optimal inventory with minimal wastage. Cost Optimization: Track and analyze price trends across markets to inform sourcing decisions. Identify and implement cost-saving initiatives to improve margins across the supply chain. Vendor Management: Identify, onboard, and manage vendors through effective price negotiations, reconciliations, and credit cycle management. Monitor vendor performance, develop scorecards, and build long-term partnerships to strengthen loyalty and performance. Stakeholder Collaboration: Work closely with Category, Supply Chain, Finance, and Quality teams to ensure seamless coordination and timely decision-making across functions. 2+ years of experience in vendor management, preferably in Fruits & Vegetables (F&V), Grocery, or E-commerce sectors. Bachelor s degree in Engineering from a Tier 2, 3, or 4 institution. Strong negotiation, pitching, and problem-solving skills with a sharp business acumen. Highly self-motivated, agile, and adaptable in a fast-paced, evolving environment. Strong interpersonal skills and a data-driven approach to decision-making. At Ninjacart, you don t just work you create impact at scale. You ll have the autonomy to lead, the platform to innovate, and the opportunity to make a difference in one of India s most vital industries. Be a Ninja. Power the future of agri-commerce. Qualification : Bachelors degree in Engineering from a Tier 2, 3, or 4 institution

Job Title: Site Office Executive Location: Mumbai About Zipgrid Zipgrid is a leading PropTech company specializing in Finance, Compliance, and Office (FCO) operations for housing societies and commercial communities on a Done-For-You model. Since 2014, Zipgrid ( MyAashiana Management Services Private Limited ) has emerged as a trusted partner to over 550+ communities, providing comprehensive solutions that ensure smooth and efficient operations. We believe in the motto, Let the experts do the work, delivering unmatched community living and working experiences backed by over a decade of expertise. Role Overview At Zipgrid, each society is treated as a unique project. As a Site Office Executive, you will be responsible for managing the day-to-day operations of the assigned project, working closely with the FCO Manager and project teams to ensure seamless administration and excellent service delivery. Key Responsibilities Assist the FCO Manager and team at the client site with daily operations. Manage office administration tasks such as document filing, scanning, and submission/collection of papers from residents and offices. Handle banking activities including cheque submissions, passbook updates, and statement collection. Process daily receipt entries and track cheque lifecycle (undeposited and post-dated cheques). Address basic resident queries and ensure regular cheque deposits. Coordinate weekly virtual meetings with project teams and assist in project coordination. Communicate with local authorities and vendors under guidance from the site/project team. Participate in mandatory training sessions as scheduled by project leads. Perform other administrative duties as assigned by Managing Committee members. Qualifications & Skills HSC passed or Graduate with 2+ years of experience; preference for candidates with office administration experience. Proficient in MS Office applications. Strong communication skills, able to clearly relay client matters to the site and project teams. Willingness to learn and support team members proactively. Detail-oriented and organized with the ability to multitask effectively. If you re looking to join a dynamic PropTech leader and grow your career by managing impactful community projects, we d love to hear from you!

Position: Senior Graphic Designer Location: Mumbai Experience Required: 2+ Years Employment Type: Full-Time About the Role: We are looking for a passionate and experienced Senior Graphic Designer to join our team in Mumbai. The ideal candidate should have a keen eye for aesthetics, a strong portfolio, and the ability to conceptualize and execute creative ideas aligned with brand strategy and client expectations. Requirements: Bachelor s degree in any field. Minimum 2 years of relevant work experience as a Graphic Designer or in a similar role. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.). Strong attention to detail and accuracy. Ability to thrive in a fast-paced, deadline-driven environment. Passion for creativity and innovation in design. Strong communication and presentation skills. Key Responsibilities: Develop creative and innovative design concepts aligned with project objectives and timelines. Translate brand requirements into visually impactful designs. Ensure all designs adhere to brand guidelines and visual identity standards. Collaborate with internal teams to understand business goals and creative needs. Create and edit design assets for digital and print media. Produce mock-ups, prototypes, and design drafts for review. Conduct quality checks on final designs for consistency and precision. Stay updated with current design trends and emerging tools or technologies. Manage multiple design projects simultaneously while meeting deadlines. Maintain organized design files and documentation for future reference. Continuously improve design workflows and processes for greater efficiency. Qualification : Bachelors degree in any field.

Position: Key Account Manager Client Servicing Location: Mumbai Experience Required: 6 8 Years Employment Type: Full-Time About the Role: We are seeking a seasoned Key Account Manager to lead client servicing efforts, foster strong client relationships, and drive revenue growth within our digital marketing ecosystem. You will act as a strategic partner to clients while ensuring seamless collaboration between internal teams to deliver high-impact results. Requirements: 6 8 years of proven experience in client servicing/account management within a digital marketing agency. Strong knowledge of Social Media Marketing, SEO, SEM, Affiliate Marketing, and other digital channels. Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Exceptional communication, presentation, and negotiation skills. Demonstrated ability in team management and stakeholder coordination. Highly organized with a process-driven mindset and strong project management skills. Key Responsibilities: Lead and mentor the account management team to ensure client satisfaction, retention, and a smooth onboarding process. Manage and grow revenue across existing and new clients, meeting or exceeding annual targets. Serve as a key point of contact for high-profile clients, understanding their needs and delivering tailored strategies. Ensure timely and high-quality deliverables through internal process compliance. Build strong, consultative client relationships and anticipate evolving needs. Oversee client presentations, meetings, and reports, delivering strategic insights and showcasing campaign outcomes. Collaborate with cross-functional teams to conceptualize and execute data-driven digital marketing strategies. Identify upsell/cross-sell opportunities within accounts to maximize revenue potential. Stay updated on digital marketing trends and incorporate relevant strategies into client campaigns. Drive internal hiring and training to build a high-performing client servicing team. Conduct regular performance evaluations, ensure fair workload distribution, and foster team motivation. Ensure adherence to company-wide processes, standards, and timelines.

Position: Assistant Manager Business Development Location: Mumbai Experience Required: 2 3 Years Employment Type: Full-Time About the Role: We are looking for a proactive and ambitious Assistant Manager Business Development with experience in the digital marketing industry. The ideal candidate will be responsible for driving new business opportunities, supporting pitch development, and contributing to strategic growth through effective planning and stakeholder engagement. Requirements: 2 3 years of experience in business development, preferably within a digital marketing agency. Strong passion for sales and client acquisition. Deep understanding of digital marketing services and solutions. Excellent written and verbal communication skills. Proficiency in creating and executing brand acquisition strategies is an added advantage. Familiarity with CRM platforms like HubSpot, LeadSquared, Salesforce, or similar. Effective in planning, negotiation, and stakeholder engagement. Key Responsibilities: Lead and support new business pitches, RFPs, and proposals, coordinating with internal teams. Work closely with media and tech teams to execute monthly ad campaigns using internal databases. Collect and analyze campaign reports and extract key learnings for future improvements. Ensure timely execution of monthly outreach activities and follow-up communications. Liaise with corporate communications teams to explore PR and award opportunities for client brands. Collaborate with account managers and business heads to ensure account health and uncover growth opportunities. Identify and attend networking events and industry forums relevant to business development. Provide training and mentoring to junior team members or business development executives.

Position: Intern Corporate Communications (PR) Location: Mumbai Experience: 0 6 Months Employment Type: Internship About the Role: We are looking for a passionate and enthusiastic Corporate Communications Intern to support our internal and external communications initiatives. This role offers a fantastic opportunity to gain hands-on experience in public relations, content development, and corporate storytelling within a dynamic and fast-paced environment. Requirements: Bachelor s degree in Communications, Public Relations, Marketing, or a related field. 0 6 months of internship or full-time experience in corporate communications/PR, ideally within a digital marketing or PR agency. Excellent written and verbal communication skills. Familiarity with communication tools and social media platforms. Strong research, analytical, and organizational abilities with attention to detail. Key Responsibilities: Support the execution of internal communication plans across digital PR, social media, newsletters, and internal platforms. Coordinate with various departments to gather inputs and create engaging communication materials and case studies. Conduct market and media research to identify trends, media queries, awards, and events relevant to the business. Assist in planning and executing corporate events, award submissions, and other branding initiatives. Draft compelling content for social media posts, press releases, internal announcements, and newsletters. Work with creative teams to ensure communication materials are visually appealing and brand-aligned. Track and report on the effectiveness of campaigns, suggesting improvements where needed. Maintain and update media databases, award trackers, and event calendars. Prepare presentations and reports to support the corporate communications team and management.

Position: Executive - Paid Media Location: Mumbai Experience: 6 Months - 2 Years Employment Type: Full-Time About the Role: We are looking for an enthusiastic and detail-oriented Executive - Paid Media to join our digital marketing team. This role is ideal for someone who has a keen interest in digital advertising and is eager to support the execution and optimization of paid media campaigns across multiple channels. Requirements: Bachelor s degree in related fields or any discipline. Proficiency in using digital marketing tools and platforms. Basic knowledge of SEM, social media advertising, and email marketing. Strong analytical and problem-solving skills. Familiarity with web analytics tools, such as Google Analytics. Excellent written and verbal communication skills. Ability to work in a fast-paced, deadline-driven environment. A team player with strong organizational and multitasking abilities. Key Responsibilities: Assist in creating and implementing digital marketing campaigns across various channels (SEM, social media, email). Monitor and analyze website and campaign performance using analytics tools. Conduct market research and competitor analysis to identify trends and opportunities for campaign optimization. Optimize website content and landing pages to improve SEO performance and user experience. Assist in the planning and execution of paid advertising campaigns (Google Ads, Facebook Ads, etc.). Monitor and respond to client inquiries and feedback regarding ongoing media campaigns. Stay updated with the latest trends and best practices in digital marketing and paid media strategies. Provide support to the digital media team across various tasks as required.

Role: Senior Specialist - Credit Administration Function/Department: Wholesale Banking Operations Experience: 10-18 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: The Senior Specialist - Credit Administration plays a critical role in post-sanction credit activities for large corporates. This role ensures compliance with credit, regulatory, legal, and product guidelines while facilitating disbursement. As a key control function, the role involves extensive due diligence, credit condition monitoring, and management of limits, covenants, collateral, and documentation to safeguard the bank s interests. Key Responsibilities: Credit Administration & Compliance: Oversee a wide range of credit products, including working capital, term loans, NCDs, investment limits, portfolio buyouts, and commercial papers for large corporate and FIG segments. Ensure credit appraisals align with internal policies and RBI regulations. Verify that all conditions precedent are met before disbursement approval. Documentation & Security Management: Ensure enforceable legal documentation as per legal guidelines, including security creation (mortgages, pledges, hypothecation, etc.). Track and manage covenants, deferrals, and compliance requirements in the system. Facilitate safe custody and retrieval of loan documents for internal and external stakeholders. Stakeholder Coordination & Process Improvement: Coordinate with business teams, legal, credit, and external partners (valuation, audit, title search) to ensure timely and high-quality deliverables. Process invoices related to credit administration activities. Support internal governance initiatives to identify process gaps and strengthen controls. Regulatory Reporting & Risk Management: Ensure accurate and timely reporting of credit-related data to internal and external stakeholders. Stay updated on RBI guidelines and regulatory reporting requirements (e.g., RBS submission). Preferred Skills & Attributes: Strong expertise in credit administration, risk management, and regulatory compliance. Hands-on experience with credit operations for large corporate banking. Knowledge of legal documentation, security creation, and credit monitoring. Ability to liaise with internal teams and external agencies to drive operational excellence. Proficiency in financial reporting and governance frameworks. Play a key role in ensuring credit risk mitigation and compliance in wholesale banking. Gain exposure to large corporate credit operations and regulatory reporting. Be part of a dynamic team driving process improvements in credit administration. If you have extensive experience in credit administration, a strong understanding of compliance frameworks, and a keen eye for risk management, we invite you to be part of our team! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA

Experience: 4 6 years of content writing experience, preferably in the e-commerce or textile industry Education: Graduate/Postgraduate Location: Mumbai Job Description: We are seeking an experienced Content Writer to join our team and create engaging, SEO-optimized content for our textile e-commerce and corporate websites. You will work closely with marketing, product, and design teams to develop articles, product descriptions, blogs, and other digital content that reflects our brand s voice and enhances the customer experience. Key Responsibilities: Write clear, concise, and engaging product descriptions, category pages, and blogs related to textiles, fabrics, and fashion. Develop SEO-friendly content to improve website traffic and search engine rankings. Conduct thorough research on textile trends, materials, and industry news to produce informative and relevant articles. Collaborate with design and product teams to ensure content aligns with visual aesthetics and product offerings. Maintain brand voice consistency across all written content. Create content for promotional emails, social media, and other marketing materials. Proofread and edit content to ensure accuracy and high-quality standards. Monitor and analyze content performance to optimize future strategies. Requirements: Proven experience as a content writer, preferably in the e-commerce or textile industry. Strong understanding of SEO best practices and keyword optimization. Excellent writing, editing, and proofreading skills with a keen eye for detail. Ability to write clear, engaging content that resonates with a diverse domestic and global audience. Knowledge or interest in textiles, fabrics, and fashion trends is a plus. Proficiency with content management systems (CMS) and basic HTML. Ability to work independently and manage multiple tasks within deadlines. Strong communication and collaboration skills with cross-functional teams. Preferred Skills: Experience with e-commerce platforms like Shopify, WooCommerce, or Magento. Basic knowledge of digital marketing tools (e.g., Google Analytics, SEMrush, etc.). Familiarity with content management tools (e.g., WordPress, Grammarly). Qualification : Graduate/Postgraduate

Overview: Are you ready to take on a new challenge? Are you looking for fully remote work? Are you wanting to move away from SOX work and elevate your skill set by performing more risk-based reviews? Does the thought of joining a growing team with the opportunity to help shape it, motivate you? If you answered yes to these questions, then we have an exciting opportunity for you. DXC Technologies is hiring an IT Audit Manager within the Internal Audit group. This role will primarily support information technology, operational, and regulatory audits including advisory services across the various DXC offerings. We are seeking an IT Audit Manager with exceptional information technology and analytical skills to join our team. As a critical thinker and excellent communicator with a keen interest in improving an organization s internal control structure, you will help manage stakeholder relationships and play a key role in the full lifecycle of audits. This role does not require you to perform Sarbanes-Oxley (SOX) testing, as that is managed by a separate department. Excellent communication skills, data-driven auditing experience and the ability to partner with and influence stakeholders are essential. If you possess relevant experience with strong attention to detail and a commitment to delivering high-quality outcomes, apply today to join our team. About DXC Internal Audit The DXC Internal Audit group is undergoing a period of growth and transformation. We are looking to further develop our in-house talent to support the growing needs of DXC. DXC IA is responsible for providing audit and advisory services across the various offerings at DXC. You will be joining an international department based out of various locations. Role & Responsibilities: Manages the review of records, processes, and procedures to ensure adherence to company, regulatory and legal guidelines. Establishes and maintains an internal audit schedule to verify and examine routine organizational operations and to ensure the protection of assets. Ensures audit schedules are met in a timely manner. Supervise staff auditors (both internal staff and external co-source resources). Facilitate targeted risk assessments to determine the scope of audit projects. Perform process walk-throughs to facilitate the development of the audit scope and approach during the planning phase. Oversees the analysis of data obtained during an audit assignment to ensure the adequacy of business controls and integrity of reported data. Reviews audit records and advises management when business practices are not in compliance with laws or fail to provide necessary controls and factual records; makes recommendations as appropriate. Facilitate/Execute/conduct technology, regulatory, and operational audits, which include the testing of internal controls and business-related processes. Maintains working papers, schedules, and reports of audit activities; coordinates activities with outside independent auditors to ensure that the job is completed according to budget. Develops, recommends, and implements auditing policies, programs, and procedures to ensure complete and factual reviews of routine business operations. Provides real-time feedback and training to enhance team performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Researches and stays abreast of current audit concepts and methods. Job Requirements: Bachelor s degree in a business-related field, preferably with a concentration in Information Technology, Accounting, or Finance CISA, CIA or CISSP required Demonstrate a high level of integrity and sound independent judgement Strong analytical and organizational skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Information Technology/Auditing background with 7 12 years of experience in internal controls, consulting, advisory, and professional services. Big-4 experience required Four or more years of leadership or supervisory experience Sound technical understanding and the ability to learn new concepts quickly Advanced experience working with common operating systems, business applications and relational database systems (Information Technology audits) Demonstrated success in people management and mentoring Ability to multi-task, work effectively in a team-oriented environment as well as independently Excellent analytical, technical, and problem-solving skills Exceptional verbal and written communication, collaboration, and time management skills Able to identify and summarize audit issues, as well as create meaningful and succinct audit reports Ability to lead and work in a remote team environment Preferred Qualifications: Prior Big Four experience required and must be in current role Technology industry experience Financial Audit experience Experience with data analytics and visualization software Additional language skills Good personal computer and business solutions software skills Good negotiation skills Willingness to travel Qualification : Bachelors degree in a business-related field, preferably with a concentration in Information Technology, Accounting, or Finance

Risk & Control Analyst Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Department Overview The GCIO function oversees group-wide technology, operations, and data management, supporting Nomura s business strategy and delivering consistent services based on common operating principles. Aligned to key businesses across the group, GCIO operates enterprise-wide functions in risk management, governance, controls, supply chain, and infrastructure. Within GCIO, the Chief Controls Office (CCO) strengthens and protects the organization by enhancing non-financial risk management frameworks. The CCO enables the business to accelerate strategic delivery while improving the ability to dynamically manage risks and demonstrate control effectiveness. The CCO is undergoing a multi-year global transformation, focusing on building the right skills, capabilities, and foundations within its global team. Role Overview We are seeking a Risk & Control Analyst to play a pivotal role in building out the GCIO CCO Governance and Management Information (MI) capability. Reporting to the Controls MI Lead, you will contribute to the design, implementation, and delivery of risk management MI and governance frameworks across the organization. This is a fast-paced, challenging role for a detail-oriented candidate capable of initiative and proactive problem-solving. You will support both strategic MI initiatives and business-as-usual risk reporting for key committees and decision-making forums. Key Responsibilities Support the design, build-out, and management of GCIO CCO Risk Management Governance and MI capability. Deliver and continuously improve business-as-usual MI outputs, including supporting the Group CIO Risk Management Committee and GCIO LT Controls meetings (agenda, process, and MI content). Assist in defining target end-states and transition plans for CCO Governance and MI, and oversee day-to-day execution. Support the design and standardization of the GCIO Control Book, ensuring streamlined and automated production for stakeholder needs. Capture MI requirements, design dashboards, and implement processes to turn designs into actionable outputs. Collaborate with key stakeholders across GCIO and 3LoD to maintain productive working relationships. Contribute to process improvement initiatives to enhance risk management and MI capabilities. Qualifications, Skills & Experience Understanding of control frameworks, risk management governance, and MI in a financial services context. Strong combination of governance, MI, and technical skills (e.g., IT, Information Security, Data Management). Experience with Power BI reporting and dashboard creation. Hands-on experience with Linux, Informatica, and MS SQL databases. ServiceNow Integrated Risk Management (IRM) experience is a plus. Strong analytical and problem-solving skills, adaptable and flexible across multiple CCO services. Experience in MI design, visualization, production processes, and data requirements. Outcome-focused, with ownership and accountability for delivering high-quality outputs on time. Effective communication skills and strong attention to detail. Ability to contribute to continuous improvement initiatives and support strategic direction. You will be part of a global, high-performing team shaping the future of risk management and controls at Nomura. This is a unique opportunity to drive strategic initiatives, deliver impactful MI, and contribute to strengthening organizational controls in a dynamic financial services environment.

Sr. Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group spanning ~30 countries and regions. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura has a long-standing tradition of disciplined entrepreneurship and thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. Powai serves as a critical platform for Nomura s growth and global expansion strategy. Role Overview The Sr. Infrastructure Operations & Services role offers an opportunity to join a global, diverse engineering team in a hands-on capacity. You will be responsible for supporting and optimizing Nomura s cloud infrastructure while collaborating with cross-functional teams to ensure reliability, scalability, and operational excellence. Key Responsibilities Cloud Operations & Support Provide follow-the-sun support for the Global Cloud Operations team, including on-call rotation and weekend coverage as required. Lead incident response and problem resolution with urgency, ensuring minimal business disruption. Manage cloud environments across AWS platforms, ensuring stability, performance, and security. Infrastructure & Automation Deliver Public Cloud projects through design and implementation, collaborating with Cloud Engineering teams. Develop and maintain robust Infrastructure as Code (IaC) artifacts using tools such as Terraform, AWS CloudFormation, and Ansible. Optimize cloud systems to improve reliability, scalability, and deployment velocity. Kubernetes & Container Management Troubleshoot and resolve issues related to Kubernetes infrastructure, networking, and container orchestration. Collaborate with software engineering teams to optimize application deployment and performance on Kubernetes environments. Documentation & Compliance Document processes, procedures, and configurations to facilitate knowledge sharing. Ensure adherence to compliance and regulatory requirements. Required Skills & Experience Hands-on experience: 5 8 years in AWS platform management. Automation & IaC: Proficiency with Terraform, AWS CloudFormation, Ansible. Kubernetes & Containers: Working knowledge of Rancher/RKE2 and AWS EKS; containerization with Docker/Podman. Monitoring & Logging: Experience with Prometheus, Grafana (preferred), ELK stack. Operating Systems: Strong Linux/Unix/Windows skills. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in fast-paced, high-pressure environments. Preferred Skills AWS certifications (e.g., Solutions Architect, SysOps Administrator). Kubernetes certifications (e.g., CKA, CKAD). Experience with CI/CD pipelines and hybrid/multi-cloud strategies. Programming skills in Python for cloud API automation. Strong interest in emerging cloud and infrastructure technologies. Why Join Nomura This role provides a unique opportunity to drive cloud infrastructure strategy, implement automation, and support global operations in a highly dynamic and collaborative environment. You will work at the forefront of emerging technologies while contributing to Nomura s global technology footprint.