Windows Linux Jobs in Pune

Job Title: Senior QA Engineer Location: Pune Experience: 3-8 years Role Overview We are seeking an experienced Senior QA Engineer to take full ownership of the quality assurance process, ensuring the reliability, consistency, and high standards of our software products. You will work closely with development and testing teams, motivating and guiding team members, and driving QA excellence across the board. Key Responsibilities Monitor and manage all operations impacting product quality. Collaborate closely with development and testing teams to ensure quality goals are met. Lead, mentor, and motivate QA team members to foster growth and high performance. Validate processes and final outputs to assure product reliability and consistency. Report malfunctions and quality issues promptly to stakeholders for immediate resolution. Maintain detailed quality reports, statistical reviews, and related documentation. Take full responsibility for the entire QA process from planning through execution. Manage multiple tasks efficiently in a fast-paced environment. Skills & Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or related fields (BE, BTech, MTech, BCA, MCA, BSc IT, MSc IT). 3-8 years of proven experience in quality assurance. Strong experience in functional, system, and performance testing of enterprise/server-side software (beyond just UI/browser testing). Proficiency in both manual and automated testing. Hands-on experience with Selenium and programming languages such as Python or Java. Familiarity with Agile frameworks and regression testing is a plus. Working knowledge of Linux operating systems including software installation, troubleshooting, and debugging. Solid understanding of operating systems (Mac, Windows, Linux) and networking concepts. Excellent time management and multitasking abilities. Strong interpersonal and communication skills. Team player with the ability to work independently under minimal supervision. Good understanding of production workflows and software delivery processes. Join our team and help us deliver reliable, high-quality software products that make a difference! Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related fields

Position Title: Presales Engineer Location: Pune Experience: 5+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. Accops provides secure workspace access, virtualization, and Zero Trust-based solutions for modern digital workforces. Role Overview: We are seeking an experienced Presales Engineer to support solution consulting, technical sales engagements, and partner enablement. The ideal candidate should bring strong technical expertise, excellent communication skills, and leadership capabilities to guide customers and partners through the technical evaluation and solution design process. Key Responsibilities: Gain certification in Accops products and maintain up-to-date product knowledge Deliver compelling technical presentations and conduct interactive demos (on-site and remote) Lead and manage pre-sales account teams, ensuring project alignment and timely delivery Engage in solution design, sizing, and deployment planning for Accops and third-party products Prepare comprehensive competitive analysis and technical architecture documents Build and maintain a high standard of pre-sales and post-sales support Contribute to the knowledge base, including articles, tutorials, FAQs, and best practices Manage and respond to customer queries promptly, ensuring high satisfaction Provide technical training to partner sales and presales teams Draft and define the Statement of Work (SoW) for implementation teams Stay updated with market trends, product developments, and competitive offerings Collaborate closely with the Sales Account Manager to map customer needs to the best-fit solution Communicate both technical and business benefits of solutions to varied stakeholders Mandatory Technical Skills: Proven team management experience: mentoring, motivating, and aligning with business goals In-depth technical understanding of: Operating systems: Windows, Linux (Ubuntu, Red Hat, Debian) Networking: DNS, DHCP, routing, VPNs, Active Directory, directory services, SAML, SSL, HTTPS Security technologies: Firewalls, VPN, ZTNA, CASB, SASE, Identity Federation Hands-on knowledge of at least one desktop virtualization platform: Citrix Apps & Desktop, VMware Horizon, Windows Virtual Desktop (WVD), MS RDP Experience in solution architecting and capacity planning Ability to translate customer requirements into solution architectures Strong grasp of real-world product benefits and limitations Good to Have: Presales experience in a startup environment (VDI, VPN, MFA, MDM, Azure, AWS) Prior experience with Accops products Experience in executive-level customer interactions Working knowledge of Windows Server, Windows 10, and RDS licensing Behavioral Competencies: Strong verbal and written communication skills Demonstrated leadership and initiative Clear and structured thinking and problem-solving approach High level of accountability and ownership Proactive and self-motivated with a logical bent of mind Adaptable and able to thrive in dynamic environments Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.

Summary / Role Purpose The DevOps Engineer supports the development of software products, processes, and supporting systems. In this role, the DevOps Engineer will collaborate with a team of expert professionals to accomplish development objectives and oversee software releases. Key Duties and Responsibilities Responsible for managing and implementing all phases of build, release, and environment management for a distributed team developing engineering software. Deploys, maintains, and supports current software development environments (e.g., Visual Studio, Compilers, IDEs, MPI, etc.). Performs basic DevOps activities, including maintenance, monitoring, documenting, and testing of product builds and packaging to provide quality production builds of ANSYS FBU software products on Windows and Linux systems. Maintains and enhances the in-house testing tool and test results database. Maintains and updates third-party dependencies as needed. Troubleshoots and resolves issues in development, testing, and production environments. Works closely with development to adjust builds and packaging to changing requirements. Automates build processes and integrates with Continuous Integration systems like Azure DevOps. Prepares, configures, deploys, and maintains build agents. Investigates and addresses build and runtime failures; fixes compilation and linker errors. Works in a collaborative manner with members of the software development, infrastructure, and testing teams. Works with IT to maintain DevOps infrastructure. Operates under direct supervision with work subject to frequent review by more experienced staff or the DevOps Manager. Performs other job-related duties that may be assigned by management from time to time. Minimum Education/Certification Requirements and Experience BS in Engineering, Computer Science, or a related field. Preferred Qualifications and Skills MS degree or foreign equivalent in Engineering, Computer Science, or a related field, or 1-3 years of related experience. Experience building software (C/C++/Fortran) on Linux and Windows operating systems. Strong scripting skills (Python, Linux shell scripting, Windows batch scripting, and Perl). Experience with Makefiles/Scons/CMake is preferred. Knowledge of MySQL and PostgreSQL. Strong knowledge of Windows and Linux operating systems is preferred. Experience with a continuous integration system like Azure DevOps or GitHub. Experience with YAML and JSON programming languages. Knowledge of Visual Studio, Intel, and GCC compilers. Experience with a configuration management software like GIT. Familiarity with C/C++ and Fortran programming. Experience working with open-source tools. Solid troubleshooting and problem-solving skills. Ability to plan and complete high-quality work on a schedule. Good communication and interpersonal skills. Ability to learn quickly and collaborate with others in a geographically distributed team.

Position Purpose: Cencora is seeking an Application Development Lead to design, configure, and customize the Archer platform. This role involves leading the configuration of new and existing Archer applications, ensuring the system supports all operational environments, and managing the end-to-end Software Development Life Cycle (SDLC) for Archer applications. Primary Duties & Responsibilities System Support: Ensure adequate system support for components like databases, operating systems, network interfaces, and servers. Lead Administrator: Act as the lead administrator for enterprise applications, resolving system problems and enhancing system functionality. Subject Matter Expert: Serve as a platform expert, educating colleagues on Archer's capabilities and applications, and act as a liaison with IT technical teams. Team Leadership: Provide guidance to Administrators I/II/III for end-user support related to CRM applications. Health & Stability: Maintain the health, availability, and stability of applications and platforms. Change Management: Work with the production team to schedule updates and upgrades, and ensure the appropriate level of testing is conducted before implementing changes. Performance Monitoring: Monitor performance metrics for all system features and identify risks, recommending corrective or preventive actions as needed. Documentation: Prepare documentation for customer support, including software and network configurations. Qualifications & Work Experience Educational Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 6+ years of relevant experience in application support, system administration, or database administration. Technical Lead Experience: Experience working as a technical lead, particularly with RSA and Data fields. Client Interaction & QA Experience: Preferably experienced in client interactions, testing, and quality assurance. Preferred Certifications: Salesforce Certified Administrator Microsoft Certified Systems Administrator (MCSA) ITIL, ITSM Certifications Skills & Knowledge Behavioral Skills: Conflict resolution Creativity & innovation Decision-making Planning & presentation Risk-taking Technical Skills: Identity & Access Management Database Administration IT Support (Software & Hardware Installation, Troubleshooting) Software Validation & Standard Operating Procedure Design Systems Integration IT Regulatory Compliance (e.g., SOX Compliance) Tools & Technologies: Configuration Management: Ansible, Puppet Citrix Technologies: XenDesktop, XenApp, XenServer Operating Systems: Windows, Linux, Citrix, IBM, Oracle, SQL ERP Systems: Sage, ASW, SAP CRM Systems: Salesforce Marketing Cloud, Sales Cloud Java Frameworks: JDBC, Spring, ORM, JPA, JEE, JMS, Gradle RDBMS: Relational Database Management Systems Networking: DNS, HTTP, LDAP, SMTP Qualification : Bachelors degree in computer science, Information Technology or any other related discipline or equivalent related experience.

Software Engineer Location: Pune Role Overview Join our R&D team as a Software Engineer, contributing to the design, development, and maintenance of robust, scalable server-side applications. This collaborative role involves working closely with diverse stakeholders including Digital Business Leaders, Customer Support, and Branch Engineers to ensure smooth project execution and meet company and customer expectations. Occasional travel may be required for stakeholder/vendor discussions and to maintain strong customer relationships. Purpose of the Role To architect, develop, deploy, and maintain backend systems and services that are reliable, scalable, and seamlessly integrated with front-end components and external platforms. Roles and Responsibilities Analyze and understand requirements from stakeholders and business heads. Architect software solutions aligned with business needs and technical specifications. Estimate development efforts and finalize project plans. Guide and mentor the development team to deliver software as per the approved plan. Write clean, efficient code and tests; build prototypes and resolve technical issues. Profile applications to identify and optimize performance bottlenecks. Own software development deliverables and timelines, ensuring quality and timely completion. Collaborate with front-end developers and cross-functional teams to create cohesive, high-functioning products. Innovate and contribute ideas to improve the software product continuously. Stay current with emerging technologies and industry trends to enhance development practices. Develop automated tests to validate business requirements and support regression testing. Optimize codebases for enhanced performance and scalability. Qualification and Requirements Proficient in Linux and Windows operating systems. Experience or certification in Cloud Architecture (GCP or AWS). Familiarity with microservices and container orchestration (e.g., Kubernetes). Knowledge of IoT communication protocols such as MQTT, HTTP, OPC-UA. Experience with Agile development tools (JIRA, Redmine). Skilled in software testing, version control systems (svn, git). Advanced programming skills in Python; experience with Django or Flask frameworks. Strong understanding of data structures, algorithms, and multi-threaded programming. Practical experience with GCP cloud services and DevOps practices. Awareness of cloud security principles. Familiarity with wireless communication protocols like Bluetooth, LoRa, WiFi. Additional skills (nice to have): Java or MEAN stack development, mobile app development.

R&D Verification Engineer Summary / Role Purpose The R&D Verification Engineer joins the Fluids Business Unit to conduct software testing of ANSYS Computational Fluid Dynamics (CFD) applications. This role helps assess how well the product meets customer needs in terms of functionality and usability while ensuring compliance with product requirements and quality standards. The engineer will collaborate closely with the product creation team and communicate with technical specialists on product issues. Key Duties and Responsibilities Perform functional and regression testing in manual and/or automated test environments. Verify defect fixes and write detailed software defect reports and enhancement requests. Apply standard techniques and procedures while complying with the company's overall development and testing processes. Work in various computing environments, including both Windows and Linux operating systems and high-performance computing. Minimum Education / Certification Requirements and Experience BS in Mechanical, Aerospace, or Chemical Engineering or a related engineering field. Preferred Qualifications and Skills MS in Mechanical, Aerospace, or Chemical Engineering or a related engineering field. Working knowledge of the numerical methods and algorithms typically used for CFD. Experience using Fluent CFD software to solve engineering problems. Strong computing skills, including experience with scripting languages (e.g., Python) and both Linux and Windows platforms. Basic understanding of software testing and verification processes. Good communication and interpersonal skills. Ability to learn quickly and collaborate with a geographically distributed team. Qualification : BS in Mechanical, Aerospace or Chemical Engineering or related engineering field

Job Overview: We are looking for a Quality Assurance (QA) Engineer with 3-8 years of experience to oversee and ensure the quality of our software products. In this role, you will work closely with development and testing teams to monitor and improve the quality of processes and outputs. You will be responsible for both manual and automated testing, ensuring the reliability and consistency of the product while fostering a high-performing team culture. Responsibilities: Monitor Quality Operations: Oversee all operations affecting quality and ensure processes are being followed effectively. Collaborate with Teams: Work closely with development and testing teams to ensure the software meets quality standards. Team Leadership & Guidance: Motivate and guide team members, helping them grow professionally and improving their performance. Ensure Product Quality: Check processes and final outputs to assure the reliability and consistency of the product. Issue Reporting: Report any malfunctions to stakeholders and ensure immediate corrective action. Maintain Documentation: Keep records of quality reports, statistical reviews, and other relevant documentation. Take Full Responsibility: Own the entire QA process, ensuring the software meets the highest standards throughout development. Skills Required: Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field (e.g., BE, BTech, MTech, BCA, MCA, BSc IT, MSc IT). Experience: 3-8 years of proven experience in quality assurance, specifically in functional, system, and performance testing of enterprise/server-side software. Testing Knowledge: Strong knowledge of manual and automated testing (Selenium, Python/Java). Agile Frameworks: Familiarity with Agile methodologies, including regression testing, is a plus. Technical Skills: Proficiency with Selenium and programming in Python or Java for test automation. User-level experience with Linux, including installing, troubleshooting, and debugging application software. A good understanding of OS (Mac, Windows, and Linux) and networking concepts. Multitasking & Time Management: Ability to handle multiple tasks simultaneously while maintaining a high level of organization. Fast-Paced Environment: Ability to thrive in a fast-paced environment with minimal supervision. Communication Skills: Excellent interpersonal and communication skills. Teamwork: Strong team player with a collaborative attitude. If you're passionate about ensuring the quality of products, have a strong background in testing and automation, and enjoy working in a dynamic team environment, we invite you to apply!

Company Overview: BMC Software is an award-winning, equal opportunity employer that fosters a diverse and culturally rich work environment. The company is committed to giving back to the community, and innovation is at the heart of everything we do. We create an atmosphere where your contributions are celebrated, and your ideas are heard. Our SaaS Ops department focuses on delivering exceptional SaaS experiences to our customers by utilizing cutting-edge technologies. We continuously strive to grow by adopting the latest innovations, and we offer a global, versatile environment where professionals can thrive. Role Overview: As a DevOps Engineer, you will join our dynamic SaaS Ops team to design, develop, and implement complex enterprise applications using the latest technologies. You will play a key role in driving the adoption of DevOps processes and tools across the organization. This position offers exciting opportunities to work with industry-leading tools and practices, contributing to the growth and success of both BMC and your own professional development. Responsibilities: End-to-End Product Development: Participate in all aspects of SaaS product development, from requirements analysis to product release and ongoing sustenance. Ensure the delivery of high-quality enterprise SaaS solutions within the specified schedule. DevOps Process Adoption: Drive the adoption of DevOps processes and tools throughout the organization. Develop and maintain Continuous Delivery Pipelines to optimize the deployment process. Technology Integration: Learn and implement cutting-edge technologies to build enterprise SaaS solutions at scale. Work with cloud technologies, containerized environments, and automation tools to enhance application performance and reliability. Collaboration: Collaborate with cross-functional teams, including R&D, Operations, Support, and others, to ensure seamless integration of DevOps practices into the workflow. Documentation & Troubleshooting: Design and document Standard Operating Procedures (SOPs), architecture artifacts, and design documents. Use troubleshooting skills to address issues across different platforms, ensuring minimal downtime and optimal performance. Required Skills & Qualifications: Experience: 3+ years in a software engineering function, preferably with experience in DevOps, SaaS, and automation. Technical Expertise: Strong experience with CI/CD pipelines, containerized deployments, and maintaining production environments. Proficiency in automation scripting languages such as Python, Groovy, Ansible, or Shell scripting. Hands-on experience with Jenkins, Docker, Helm, Git, Terraform, and Jira. Knowledge of Web service protocols (REST, JSON) and experience working with Relational Databases (e.g., PostgreSQL, MS SQL). Containerization & Cloud Technologies: Familiarity with Kubernetes (PODs, persistent storage, ingress, routes) and cloud deployment models (public, private, hybrid). Exposure to ElasticSearch, Grafana, Prometheus, and other monitoring tools. Site Reliability Engineering (SRE): Understanding of SRE principles and their implementation for SaaS services to ensure scalability, performance, and reliability. Operating Systems: Proficient working on Windows and Linux platforms. Agile Methodology: Experience working in an Agile environment with cross-functional teams. Soft Skills: Excellent troubleshooting, communication, and collaboration skills. Hardworking, dedicated, and capable of handling time-sensitive deadlines. Education: Bachelor s degree in IT or a related field, or equivalent professional experience. Bonus Skills (Nice-to-Have): Familiarity with BMC Helix products (ITSM, Digital Workplace, Helix Platform) is an advantage. Previous experience in Site Reliability Engineering (SRE) for SaaS products will be a plus. Work Schedule & Benefits: This position may require occasional weekend work during scheduled production activities and after-hours work as needed. As part of BMC's commitment to equal opportunity, employees benefit from a supportive and inclusive culture, with opportunities for professional growth. Compensation & Rewards: The midpoint of the salary band for this role is 1,638,100 INR. Actual salary will depend on factors such as skills, experience, certifications, and other business needs. BMC offers a comprehensive compensation package, including a variable pay plan and country-specific benefits. Why Join BMC? BMC is a company that thrives on innovation, collaboration, and a commitment to creating a work environment that allows you to bring your best self to work every day. If you re looking for a place where you can make an impact, work with cutting-edge technology, and grow alongside talented professionals, this is the place for you. Be yourself at BMC, and help us shape the future of SaaS! Qualification : Bachelors degree in IT or a related field, or equivalent professional experience.

Job Summary: We are looking for SQL Developer to join our development team. SQL Developer will participate in the design database and tables, implementation, automation, optimization SQL query etc of MySQL infrastructure and operations. Key Responsibilities: Analyze queries and optimize with performance, result. Manage the MySQL database in Linux and Windows. Create a Database table and normalize the database into small tables by applying rules of Normalization, defined Check Constraint and applied Business Rules. Well versed with the DDL and DML statements. Write and optimize in-application SQL statements. Creating and maintaining complex stored procedures, Extended System SP, Triggers, views, Tables, user defined functions. Create indexes and analyze its role for optimizations. Develop Dynamic search queries and results with manipulated data. Ensure performance, security, and availability of databases. Prepare documentations and specifications for Database. Good experience of IT industry with strong understanding of database structures, theories, principles, and practices. Good to have experience in MySQL Database. Deliver top-notch support for all of the MySQL functionality, scalability, availability, performance and reliability for both in-house and cloud deployments. Designing, modelling, developing and supporting Database Management Systems (DBMS). Work with developers to design and optimize SQL queries and schema to participate in application deployments. Create and modify queries, stored procedures and scripts inside of MySQL. Analyzing data requirements, data dictionaries, application and processing architectures, and database schema(s). Then design, develop, amend, optimize, and certify database schema(s) to meet system requirements. Coordinating day-to-day management, support, and troubleshooting activities of the team. Provide database administration support, oversee environment management, monitor database health, resource planning, perform database upgrades and patching, backup/recovery, and make recommendations regarding enhancements and/or improvements. Gather, analyze, and normalize relevant information related to and from business processes, functions, and operations to evaluate data credibility and determine relevance and meaning. Perform duties associated with data stewardship, data security, data integration, and data standards. Database mirroring and replications. Develop and manage daily operational procedures. Contribute to database planning efforts such as disaster recovery design, tool selection, warehousing and scaling initiatives Baseline activities include project management, development of best practices, repeatable procedures for deploying databases, day-to-day operational activities (break/fix, space management, and backup/recovery and database replication setup/management). Create automated processes related to database administration, space management, security, monitoring, and performance. Adhere to all required PCI/SDLC procedures, Ensuring database systems procedures adhere to regulatory requirements. Perform installation, upgrades, and patching of database software. Good interpersonal, written, and oral communication skills. Ability to present ideas in user-friendly language. Self-motivated and directed, with keen attention to detail. Able to prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Skills: 2+ years in SQL Developer with MySQL Database. Knowledge and experience of MySQL joins, views, indexes, stored procedures, cursors and triggers with a proven track record. Knowledge and experience in managing relational databases. Solid functional experience in Linux and windows. Experience with database performance tuning and capacity planning. Good scripting ability and working knowledge of Shell Scripts. Strong organization, interpersonal, and team-leading skills. Strong multi-tasking abilities, ability to work under pressure, and make priority decisions. Pro-active, dedicated, committed and responsible.

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Cloud Architect Key Responsibilities: Collaborate with the Global Architecture team to deliver technology capabilities supporting business strategy and IT service modernization. Define new architectural standards for evolving cloud capabilities, including the use of AI Services and ML models within the enterprise. Focus on core IT capabilities, including security and access controls, secure service implementation, and frameworks for cross-team processes. Work with business units and vendors to deliver strategic programs and projects supporting new or upgraded digital assets. Promote and support the adoption of cloud-first solutions using native technologies and continuous delivery methods. Provide technical knowledge and support to Cloud Engineering and Operations to meet business needs. Lead incident management and root cause analysis (RCA) for events impacting operations within the Cloud Infrastructure domain and develop mitigation strategies. Company Description: Syngenta Group is a global leader in sustainable agriculture, with over 53,000 employees in more than 100 countries. With more than 250 years of innovation, we strive to transform agriculture through solutions benefiting farmers, society, and the planet. We are committed to operating with the highest ethical standards and maintaining a workplace free from discrimination and harassment. Qualifications: Bachelor s degree in Computer Science, IT, or a relevant field. 10+ years of experience in Cloud Architecture and delivering various cloud-hosted technologies. 7+ years of hands-on experience with AWS, Azure, or Google Cloud Native services. Experience in developing architectural standards and aligning them with security and information policies. Experience deploying infrastructure into cloud platforms to utilize native capabilities. Experience in delivering Hybrid Cloud architecture and configuring Cloud Landing Zones. Experience working with AI capabilities within security policies. Extensive experience with infrastructure-as-code and advising on best practices to maintain a healthy pipeline. Strong self-motivation and ability to quickly adapt to new tasks. Ability to manage problem resolution and lead teams in addressing production issues. Additional Information: Syngenta is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, veteran status, disability, or any other legally protected status. Qualification : Bachelors degree in Computer Science, IT, or a relevant field.

We are seeking a highly skilled and experienced Lead Site Reliability Engineer with a focus on Azure environments to join our team. In this crucial role, you will leverage your expertise to enhance the reliability and scalability of our cloud-based platforms, ensuring efficient operation and optimal performance. This position involves collaborating closely with cross-functional teams to migrate existing services to the OpenShift platform and make our infrastructure Cloud agnostic. As a leader, you ll guide your team in creating resilient systems and processes that support both internal and external customers relying on our desktop applications and services. Responsibilities Oversee migration of services to OpenShift and work towards making our infrastructure Cloud agnostic Run pipelines using Azure DevOps for environment configuration and application deployment Leverage Python, bash, and PowerShell to automate routine and complex tasks Implement and manage Kubernetes and container-based environments Monitor cloud resources efficiently and improve system performance in line with SLI metrics Debug and resolve operational issues swiftly and effectively Collaborate with development and operations teams to ensure system reliability and security Mentor team members and lead by example in maintaining best practices for site reliability Continuously assess, improve and optimize existing system architecture and applications Stay up-to-date with technological advancements and integrate innovative tools and techniques Requirements 5+ years of experience as a Systems Engineer with a development background 1+ years of relevant leadership experience Proficiency in Linux and Docker with hands-on experience in Kubernetes Capability to use at least one of the following scripting languages: Python, Bash, PowerShell Background in infrastructure management including networking and operating systems Familiarity with monitoring tools in cloud environments and understanding of SLI concepts Familiarity with Azure and/or GCP as cloud service providers Nice to have Experience working with Windows Knowledge of CI/CD pipelines, particularly Azure DevOps Understanding of Istio and GitOps tools like ArgoCD We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) Qualification : 5+ years of experience as a Systems Engineer with a development background

Software Integrator Experience: 5 10 Years Location: Pune Role Overview: We are looking for a skilled Software Integrator with 5 10 years of experience in the automotive domain, specifically in ECU software integration. The ideal candidate will be proficient in software build processes, toolchain configuration, integration of modules and libraries, and automation of CI/CD pipelines. This role requires strong technical acumen, attention to detail, and collaboration with cross-functional teams to ensure high-quality software delivery. Key Responsibilities: Perform software integration for automotive ECUs, including compiling, linking, and memory mapping Integrate libraries, interfaces, and compiler switches into the software build Manage scheduling and parametrization of software modules in the integration phase Handle advanced compiling/linking processes, and troubleshoot and resolve integration issues Analyze output files such as .map, .hex, and .s19 to ensure correct memory usage and linking Develop and maintain manual and automated software integration toolchains, including CI/CD pipelines Conduct basic integration testing to validate software builds and ensure functional integrity Collaborate closely with development, testing, and validation teams to support smooth software releases Create and maintain documentation of integration procedures and ensure proper version control of all integration assets Required Skills & Qualifications: 5 10 years of relevant experience in embedded software integration, preferably in the automotive domain Proficient in compilation tools, linkers, and integration processes for ECUs Strong experience with output file formats: .map, .hex, .s19 Solid understanding of CI/CD pipelines (e.g., Jenkins, GitLab CI) Familiarity with version control tools (e.g., Git, SVN) Experience in scripting languages (e.g., Python, Bash) is a plus Good understanding of AUTOSAR architecture is advantageous Strong documentation and communication skills Ability to work independently and collaboratively in a fast-paced environment

Senior Windows Developer Location: Pune, India Experience: 5 12 years Job Type: Full-Time About the Role This is a key technical role focused on the development of Windows desktop applications with device management capabilities. You will work on client-side applications including Windows agents, remote IT support tools, and more, helping to build high-performance, cloud-integrated endpoint solutions. Key Responsibilities Develop and maintain native Windows applications with C++/C#. Build and enhance Windows agents for device management, software deployment, and remote script execution. Work on client-server communication systems leveraging REST APIs and local SQL-based storage. Support development of tools to assist IT administrators in remote diagnostics and desktop support. Write clean, modular, and well-documented code with ongoing improvements. Contribute both as an individual contributor and a collaborative team member. Required Skills & Experience Strong programming experience with C++ and C# for native Win32 application development. Expertise in Win32 APIs, asynchronous, and parallel programming. Experience building client-server applications, with REST API integration. Proficiency in Windows OS internals, including: Registry, Services File system and Shell Explorer PowerShell scripting UAC (User Account Control) Familiar with SQL for local application storage. Hands-on with MSI packaging and Windows installer frameworks. Understanding of Windows OS patch management and its lifecycle. Preferred/Bonus Skills Experience with .NET Core and Azure Push Notifications. Familiarity with WebRTC, desktop sharing, or remote control protocols. Exposure to DevOps for Windows environments and automated build tools.

Senior Software Engineer CPD (SME - Linux/Systems) Location: Pune, India About the Role & Team As a Senior Software Engineer in the Continuous Product Delivery (CPD) team, you will lead a small team and collaborate closely with core engineering, product, and support teams. Your focus will be ensuring long-term stability and enhancing the customer experience for Rubrik s data backup and management products. You will gain deep knowledge of Rubrik s distributed job framework, data lifecycle management, filesystem, and metadata store. The CPD team, working alongside Platform and Systems Engineering, is tasked with developing a secure, scalable, and high-performance software-defined platform to simplify the management of physical and virtual appliances both on-premises and in the cloud. Rubrik values engineers who take ownership, exercise judgment, and are empowered to make critical decisions that drive customer delight. Key Responsibilities Own the full lifecycle of features including design, implementation, and testing. Design and develop infrastructure services for Linux kernel and Ubuntu OS upgrades. Diagnose and resolve complex customer environment issues. Write and maintain code primarily in Python and/or Scala. Troubleshoot complex software problems efficiently. Collaborate cross-functionally to define and deliver new features. Maintain technical documentation and participate in code reviews. Drive continuous process and software quality improvements. Stay current with emerging software development trends. About You BTech/MTech/PhD in Computer Science or related field. 6 10 years of software development experience on Linux, preferably in Platform, Systems, Kernel, or Networking domains. Strong fundamentals in data structures, algorithms, and distributed system design. Deep knowledge of Linux distributions, especially Ubuntu. Strong systems programming skills and expertise in debugging and performance troubleshooting. Experience performing Linux kernel upgrades and kernel debugging. Proficiency in scripting languages and one or more of C++, Java, or Scala. Experience in large distributed systems design is preferred. Familiarity with storage, filesystems, or data protection technologies is a plus. Excellent communication and teamwork skills. About Rubrik Rubrik (NYSE: RBRK) is on a mission to secure the world s data through its Zero Trust Data Security platform. Leveraging machine learning, Rubrik Security Cloud safeguards data across enterprise, cloud, and SaaS applications, ensuring data integrity, availability, and resilience against cyber threats and operational disruptions. Qualification : BTech/MTech/PhD in Computer Science or related field.

Job Title: L2 Infrastructure Engineer Linux Patching (3 Positions) Location: Pune Shift: 24/7 About the Role: As an L2 Infrastructure Engineer Linux Patching, you will be responsible for coordinating, deploying, and troubleshooting patches for Linux servers in a large-scale enterprise environment. You will work with RedHat, SLES, CentOS, and Ubuntu, ensuring security compliance and best practices in vulnerability management. Key Responsibilities: Linux Patching & Vulnerability Management: Coordinate, deploy, and troubleshoot Linux patches for RedHat, SLES, CentOS, and Ubuntu servers. Apply vulnerability management best practices and prioritize patch deployments using CVE scoring. Utilize Ansible AWX for automation and configuration management of patching procedures. Provide insights for improving scanning processes based on vulnerability scanner data. Ensure minimal business disruption by coordinating patch deployments with cross-functional teams. Troubleshoot patching failures and provide technical guidance to fellow engineers. Automation & Infrastructure Support: Develop Python scripts for automating patch management processes. Support cloud infrastructure on the Azure platform. Manage and configure virtual servers in an enterprise environment. Work within an enterprise ticketing system (e.g., ServiceNow) to track incidents, requests, and changes. Process & Compliance: Ensure adherence to change management and ITIL best practices. Maintain detailed documentation of patching activities and procedures. Required Skills & Experience: Must-Have: 5-8 years of experience as a Linux Support Engineer or similar role. Expertise in Linux patching and troubleshooting vulnerabilities. Hands-on experience with Ansible AWX, Ansible, Chef, or Puppet for automation. Knowledge of CVE scoring and vulnerability management best practices. Strong understanding of RedHat, SLES, CentOS, and Ubuntu operating systems. Experience managing cloud infrastructure on Azure. Excellent communication skills and ability to handle multiple tasks efficiently. Good-to-Have: Experience with Python scripting for automation. Familiarity with ServiceNow or similar enterprise ticketing systems. Relevant Linux administration certifications (e.g., RHCSA, RHCE, LPIC). At our organization, we value innovation, collaboration, and technical excellence. We offer: A challenging and dynamic environment with opportunities to work on enterprise-scale infrastructure. Exposure to cutting-edge automation and cloud technologies. A supportive team and culture that promotes continuous learning and professional growth. Apply Now if you're a skilled Linux Engineer passionate about automation, security, and enterprise infrastructure!

Summary / Role Purpose Join the Ansys Customer Excellence team to support our customers across the globe on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges, and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Key Duties and Responsibilities Apply engineering expertise and knowledge of RF/Microwave, Signal (SI) and Power Integrity (PI) to provide the highest level of technical support to customers and channel partners across the globe. Leverage subject matter experts and Ansys knowledge to ensure high-quality, timely customer service that results in customer satisfaction while adhering to support processes and best practices. Develop technical expertise in one simulation area such as RF/Microwave, SI, PI, or Electromagnetic Compatibility (EMC). Stay updated with the capabilities of the latest Ansys Electronics product releases. Develop simulation best practices, solutions, and FAQs for the knowledge base. Submit suggestions for product improvement. File defect reports and verify fixes adhering to defect reporting processes. Participate in field testing of new releases to ensure that new features and workflows will address customer requirements. Be agile and open to new responsibilities based on the business need. Participate in other strategic team and company initiatives, as needed. Minimum Education/Certification Requirements and Experience Master or Bachelor s degree in Electronics, Electronics and Communication Engineering specializing in Electromagnetics. Sound knowledge related to the principles of RF/Microwave or SI/PI. Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems. Engaging personality, engineering curiosity, and willingness for continuous learning. Ability to work independently, as well as with others in a diverse team environment. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English. Strong organizational and time management skills and a sense of urgency. Interest in working with customers. Preferred Qualifications and Skills Master s degree in Electronics, Electronics and Communication Engineering. Experience with using Ansys HFSS, HFSS 3D Layout, SIwave, Q3D, or other simulation software involving real-world, industry-level applications. Familiarity with RF/Microwave, Signal and Power Integrity simulation analysis, and/or EMI/EMC. Understanding of electronics industry trends, technologies, engineering environment, product design complexity, development challenges, etc. Willingness to travel (10% of time). At Ansys, We Believe in Innovation and Collaboration At Ansys, we know that changing the world takes vision, skill, and teamwork. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. Together, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values: Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions: We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results.