Windows System Engineering Jobs in Bengaluru
935 Jobs Found
Technical Support Engineer - L2
Blueoptima
Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field
Application Engineer
Fracktal Works
Application Engineer Location: Bangalore Department: Engineering / Customer Success Role Summary Fracktal Works is seeking an enthusiastic and technically skilled Application Engineer to join our team in Bangalore. In this customer-facing role, you will be responsible for supporting clients with technical challenges, conducting training, evaluating applications, and collaborating across teams to advance the use of 3D printing technology. Your work will play a key role in driving innovation, improving customer experience, and enabling the successful adoption of additive manufacturing solutions. Key Responsibilities Provide hands-on technical support to customers, resolving issues related to 3D printing hardware, software, and processes. Collaborate with the sales and engineering teams to develop new 3D printing applications and tailor solutions to client needs. Deliver customer training on 3D printing systems, software (CAD), and post-processing techniques. Work with the R&D team to test new materials and print processes aimed at improving quality, reliability, and performance. Evaluate 3D printing products and services; offer feedback and insights to the engineering team for continuous improvement. Maintain a strong understanding of 3D printing trends and technologies, and share insights with the sales and marketing teams. Represent the company at trade shows, conferences, and events, showcasing solutions and building customer/vendor relationships. Develop technical resources including documentation, training guides, and application notes for both internal and customer use. Support the sales process by providing technical assistance, conducting product demonstrations, and attending customer meetings. Coordinate with the sales team on scheduling, documentation, and ensuring availability of sales-related equipment and materials. Perform CAD modeling for client-specific applications and internal development projects. Required Skills & Qualifications 1 3 years of experience with 3D printing technologies (FDM, SLA/DLP, SLS) in commercial or industrial settings. (Fresh graduates and interns with relevant skills are also encouraged to apply.) Hands-on experience with operating, maintaining, and troubleshooting 3D printing or industrial equipment. Familiarity with the complete 3D printing project lifecycle, including design, printing, post-processing, and testing. Strong oral and written communication skills with the ability to explain complex technical concepts clearly. Excellent problem-solving, facilitation, and consultation skills. Awareness of technology trends and innovations in additive manufacturing. Technical Proficiencies CAD Software: SolidWorks, Fusion 360, Autodesk Eagle Simulation/Analysis Tools: Ansys Workbench (Static Structural), Minitab Documentation Tools: LaTeX Programming Languages: C/C++, Python Operating Systems: Windows, Linux Education Bachelor s degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field. Candidates with strong industry experience in lieu of a degree may also be considered. At Fracktal Works, you'll work at the intersection of engineering and innovation. As an Application Engineer, you'll be empowered to solve real-world problems, work with cutting-edge 3D printing technologies, and contribute directly to customer success and product development. Qualification : Bachelors degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field
Information Security Engineer
Altisource
Job Title: Information Security Engineer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Altisource At Altisource, we develop cutting-edge technologies and services for the mortgage and real estate industry. We re a trusted partner to 7 of the top 10 U.S. mortgage servicers, operate one of the leading real estate auction platforms, and support a cooperative with over 15% market share in the $1.8 trillion U.S. originations market. If you're passionate about cybersecurity and want to make an impact in a high-growth, tech-driven environment this is the role for you. Position Summary We re looking for a highly motivated Information Security Engineer to support our growing security operations. You will play a vital role in identifying and mitigating security risks across applications, systems, and networks. This role involves vulnerability assessments, code reviews, and automation of security tasks ensuring Altisource remains secure and compliant in a fast-paced environment. Key Responsibilities Conduct vulnerability assessments on applications, networks, and systems. Perform manual verification to reduce false positives and validate security fixes. Communicate identified vulnerabilities and recommend remediation steps to internal teams. Perform secure code reviews and assist development teams in fixing identified issues. Identify and mitigate risks throughout the software development lifecycle. Leverage commercial and open-source tools for vulnerability detection (e.g., Qualys, Nessus, Burp Suite). Assist in internal penetration testing initiatives. Develop internal tools and automate security tasks, leveraging AI where applicable. Stay updated on the latest threats, tools, and best practices in cybersecurity. Create detailed assessment reports and present findings to technical and non-technical stakeholders. Train and mentor team members on vulnerability management processes and tools. Required Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. 3 to 5 years of hands-on experience in information security or related roles. Relevant certifications such as CEH, GIAC, or similar. Solid experience in: Network vulnerability assessments Application scanning and secure code review Windows, Linux, and Unix operating systems Familiarity with OWASP tools, methodologies, and security best practices. Strong communication skills both written and verbal. Preferred Skills Experience with tools like: Qualys, Nessus, Nexpose, SAINT Burp Suite Pro, HP WebInspect Static analysis tools (e.g., IBM AppScan Source, Fortify) Proficiency in one or more programming languages: Java, C, C++, .NET (C#, VB). Experience delivering training or presenting technical content to teams. Background in technical writing or web development is a plus. Be part of a team securing technologies used by top players in the mortgage and real estate space. Work with modern tools and frameworks. Enjoy a collaborative environment that supports innovation, growth, and learning. Qualification : Bachelors degree in Computer Science, Engineering, or a related field
Partner Presales Engineer
Accops Systems
Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)
Ai-ml Architect
Camsdata Technologies India Pvt. Ltd.
AI-ML Architect Bangalore, India Location: Bangalore Experience: 10 to 15 Years Role: AI-ML Architect Industry: IT Software / Artificial Intelligence & Machine Learning Job Overview: We are seeking a highly experienced AI-ML Architect to lead the design and implementation of advanced AI and Machine Learning systems. The ideal candidate will have extensive expertise in deep learning frameworks, system-level optimization, and scalable infrastructure, driving innovation in AI across cloud and distributed environments. Key Responsibilities: Architect, develop, and optimize deep learning and neural network applications on Windows and Linux platforms Build, train, and fine-tune advanced AI/ML models using frameworks such as PyTorch, TensorFlow, and Caffe Optimize neural network performance at the kernel level for scalability across diverse hardware architectures Lead development and deployment of AI models using techniques like Reinforcement Learning, Transfer Learning, and Federated Learning Design and develop web services and REST APIs with strong proficiency in Python and C/C++ Automate AI/ML model deployment, management, and scaling using Docker, Kubernetes, and MLOps best practices Work with hardware acceleration technologies such as OpenVINO, OneAPI DPC++, OpenCL, and CUDA to enhance performance Design and implement microservices-based AI infrastructure supporting distributed cloud environments Collaborate with cross-functional teams to integrate AI solutions with enterprise cloud architectures Required Skills & Experience: 10+ years of experience in system software development on Windows or Linux Proven expertise with deep learning frameworks: PyTorch, TensorFlow, Caffe Strong background in Reinforcement Learning, Transfer Learning, and Federated Learning Proficient in Python and C/C++ programming Hands-on experience with RESTful API development Experience automating deployments using Docker, Kubernetes, and MLOps tools Knowledge of GPU and accelerator programming: OpenVINO, CUDA, OpenCL preferred Strong understanding of cloud and distributed computing infrastructures Experience adopting microservices architecture for scalable AI platforms Preferred Qualifications: Advanced degree in Computer Science, AI, Machine Learning, or related fields Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Experience in leading AI teams and mentoring architects and engineers Lead AI innovation on cutting-edge projects with global impact Collaborate in a high-growth, fast-paced environment fostering continuous learning Work with advanced AI infrastructure and state-of-the-art hardware acceleration technologies Opportunity to shape AI architecture and influence strategic technology decisions Qualification : Advanced degree in Computer Science, AI, Machine Learning, or related fields
Engineering Manager - Active Directory
Rubrik
Engineering Manager Active Directory Location: Bangalore, India About the Team The Active Directory team is part of Rubrik s Enterprise Data Protection (EDP) organization. They develop data protection solutions specifically for Active Directory, including backup, restore, and integration of AD as an Identity Provider within Rubrik s security platform. About the Role Rubrik is seeking an experienced Engineering Manager to lead the Active Directory development team. This role focuses on guiding the design and delivery of AD data protection solutions, scaling the team, and driving innovation. The ideal candidate combines strong software development expertise especially with Active Directory and identity technologies with proven leadership skills. What You ll Do Team Leadership: Mentor and lead developers and engineers, foster innovation, collaboration, and technical excellence. Development Lifecycle: Manage sprint planning, code reviews, and adherence to standards; prioritize workload and resource allocation. Software Development: Oversee design, development, and testing of Active Directory data protection solutions and integrations with Rubrik s security platform. Customer & Growth Management: Engage with customers to support adoption and scale the team accordingly. Strategic Planning: Collaborate on roadmap definition with product managers and architects aligned to business goals. Operational Excellence: Provide technical leadership on escalations, maintain system health, and minimize regressions. Documentation & Collaboration: Develop thorough documentation and work closely with engineering, security, infrastructure teams, and stakeholders. Communication: Effectively communicate project status, risks, and technical details to diverse audiences, including senior leadership. Experience & Qualifications Education & Experience: Bachelor s or Master s degree in Computer Science, Software Engineering, IT, or related field. 8-10 years in software development and IT, with at least 2-3 years in technical leadership or engineering management roles. Technical Expertise: Strong skills in distributed systems and data storage. Solid knowledge of Windows Server OS and Active Directory (AD/Entra-ID) concepts. Experience with Microsoft Windows ecosystem preferred. Understanding of Identity and Access Management (IAM) concepts; familiarity with IAM services like Okta or AWS IAM is a plus. Knowledge of identity security (users, groups, roles, NHI) is advantageous. Leadership & Management: Proven ability to lead, mentor, and develop software engineering teams. Strong grasp of software development methodologies and project management. Experience collaborating with customers, sales, and support teams. Excellent organizational, communication, interpersonal, and presentation skills. Rubrik is on a mission to secure the world s data with Zero Trust Data Security . We empower organizations to defend against cyber threats and ensure data resilience through innovative cloud and SaaS security technologies. Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, IT, or related field.
Staff/senior Staff Ai Developer Advocate
Qualcomm India Private Limited
Staff/Senior Staff AI Developer Advocate Location: Bangalore, Karnataka, India Company: Qualcomm India Private Limited General Summary We are looking for Developer Advocates to enable developers building with generative AI and AI-driven hardware applications. You will engage with the community and create resources to onboard developers on our platforms. Qualcomm products touch multiple industries, including mobile, laptops, mixed-reality, robotics, and industrial IoT. You will work closely with product, engineering, and regional sales teams to drive awareness and engagement for our platforms. You are a builder who loves writing code and integrating AI models into applications. Whether it's language-based use cases, computer vision, or audio, you can effortlessly integrate open-source models (large or small) and distilled models into applications. You are also a community builder, engaging, ideating, and helping others realize their development goals. Your contributions and insights from the community will directly impact product improvements, drive feature prioritization, and help create a repository of community-contributed sample applications, tutorials, and content. You will engage with community builders and influencers to build ecosystems that encourage constant collaboration. Responsibilities Engage with external developers in at least one of the following application areas: IoT, Automotive, Microsoft device ecosystem. Collaborate across software, hardware engineering, developer marketing, and product management teams. Understand trends in ML model design and workflow through academic research and developer engagements. Ensure comprehensive sample applications for AI on Linux/Windows using Snapdragon to cover a variety of models and use cases. Interface with 3rd party developers and internal teams to create easy-to-use sample applications and documentation for Windows on Snapdragon. Contribute new features and designs to the Qualcomm AI toolkit to enhance the developer workflow. Minimum Qualifications Bachelor's or advanced degree in computer science, artificial intelligence, or a related field. 6+ years of software engineering, systems engineering, or related work experience. Preferred Qualifications Excellent understanding of AI frameworks (e.g., TensorFlow, PyTorch), GPU programming, and parallel computing. Experience with large language models/foundational models is a plus. Good understanding of the complete AI software stack and AI performance tuning techniques on GPU, NPU-based systems. Experience in developing end-to-end AI applications on Windows using Windows ML, DirectML. Experience with training and deploying models on servers and porting them to client Windows compute platforms, including inference deployment and performance tuning. Proficiency in programming languages such as Python and C++. Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Strong leadership abilities to guide development teams. Attention to detail with strong problem-solving, analytical, and debugging skills. Ability to adapt quickly and learn in a fast-changing environment. Familiarity with software development methodologies, version control systems, and agile project management practices. 12+ years of application development experience, with 5+ years in AI application development on Windows. Bachelor's degree in Computer Science or Electrical Engineering. Qualification : Bachelor's or advanced degree in computer science, artificial intelligence, or a related field.
Associate Software Developer
International Business Machines Corporation
Job Title: Associate Software Developer Location: Bengaluru, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients globally. You will work with visionaries across multiple industries to improve hybrid cloud and AI journeys for the most innovative and valuable companies in the world. Your ability to accelerate impact and create meaningful change for your clients is supported by our strategic partner ecosystem and robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge are the foundation of success in IBM Consulting. In this role, you ll be encouraged to challenge the norm, explore ideas beyond your direct responsibilities, and come up with creative solutions that result in groundbreaking impacts for a broad network of clients. Our culture of evolution and empathy focuses on long-term career growth and development, providing opportunities to grow in an environment that embraces your unique skills and experiences. You ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to both public and private sector clients around the world. Our delivery centers enable clients to access locally-based skills and technical expertise, helping drive innovation and the adoption of new technology. Your Role and Responsibilities As an Associate Software Developer at IBM, you will work with clients to co-create solutions for major real-world challenges using best practice technologies, tools, techniques, and products. You will be responsible for translating system requirements into the design and development of customized systems. Your responsibilities will include: System Architecture & Development: Work across the entire system architecture to design, develop, and support high-quality, scalable products and interfaces for clients. Collaboration & Technical Specifications: Collaborate with cross-functional teams to understand project requirements and define technical specifications, particularly for generative AI projects. Design Thinking: Employ IBM s Design Thinking methodology to create products that offer an excellent user experience while ensuring high performance, security, quality, and stability. Database and Framework Expertise: Work with a variety of relational databases (e.g., SQL, Postgres, DB2, MongoDB), operating systems (e.g., Linux, Windows, iOS, Android), and modern UI frameworks (e.g., Backbone.js, AngularJS, React, Ember.js, Bootstrap, and JQuery). Product Development: Create mockups, UI components, algorithms, and data structures as part of delivering viable products for clients. Required Education Bachelor s Degree in Computer Science, Software Engineering, or a related field. Preferred Education Master s Degree in Computer Science, Software Engineering, or a related field (preferred, but not required). Required Technical and Professional Expertise Experience: 3-5 years of professional experience in software development. Technical Solution Translation: Ability to translate business requirements into technical solutions. Open Source Technologies: Familiarity with working in Open Source environments and technologies, particularly Python and Django. Web Services & Frameworks: Exposure to web services, application frameworks, and databases. Cloud Platforms: Familiarity with cloud platforms such as AWS, Azure, IBM Cloud, and Google Cloud. Generative AI Knowledge: Exposure to generative AI methodologies and ethical considerations in AI development. Preferred Technical and Professional Experience Full-Stack Development: Flexibility to work across architecture, building both front-end and back-end solutions. Code Quality and Automation: Help maintain and improve code quality, organization, and automation processes. Version Control: Proficiency in using Git repositories for version control and collaborative development. About IBM Consulting IBM Consulting is IBM s global consulting and professional services business, recognized for its market-leading capabilities in business and technology transformation. With deep industry expertise, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are driven by the power of collaboration, aiming to accelerate clients' business success. At IBM Consulting, we believe in the responsible use of technology to help people, partners, and the planet. Qualification : Masters Degree in Computer Science, Software Engineering, or a related field (preferred, but not required).
System Administrator
Aezion Technologies Pvt Ltd
Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.
Technical Support Specialist
Isoftcells
Job Title: Technical Support Specialist Location: Bengaluru Experience: 0-2 Years Job Overview We are looking for a passionate and customer-focused Technical Support Specialist who will provide high-quality support to our customers while ensuring their technical issues are resolved promptly. You will use your technical knowledge to analyze and troubleshoot software problems, collaborate with our Product and Engineering teams, and help improve the overall customer experience. This is a great opportunity for someone eager to develop their technical skills and grow in a fast-paced environment. Key Responsibilities Customer Support: Acknowledge customer concerns, empathize with their issues, and conduct a thorough analysis to offer effective solutions. When needed, ask follow-up questions to refine the diagnosis. Troubleshooting: Leverage your technical knowledge to efficiently troubleshoot software-related issues. Ensure that solutions are accurate and delivered in a timely manner, escalating to senior teams when deeper technical investigation is required. Collaboration: Work closely with Product and Engineering teams to relay customer feedback, and contribute to identifying and implementing new features and functionalities. Technical Communication: Clearly communicate technical details to both technical and non-technical audiences, ensuring all parties understand the issue and the solution. Continuous Learning: Stay up to date with the latest technology trends and new tools, keeping your problem-solving skills sharp. On-Call Support: Participate in an on-call rotation to provide support outside regular working hours as needed. Required Skills & Qualifications Technical Knowledge: Basic understanding of programming and scripting languages such as PHP, Java, Angular, and JavaScript. Operating Systems: Basic knowledge of Windows and Linux OS. Cloud Software: Familiarity with cloud-based software applications, including installation, administration, and troubleshooting. Error Log Analysis: Ability to analyze and interpret error logs for Java programs, Windows OS, and Linux OS. Database Administration: A general understanding of database administration concepts. Cloud Platforms: Exposure to cloud platforms like AWS, Microsoft Azure, or Google Cloud Platform (GCP) is a plus. Networking: Understanding of network fundamentals and the ability to analyze network traces. API Knowledge: Experience or familiarity with API design and development. Security: Understanding of how data is securely transmitted across the network. Communication & Soft Skills Clear Communication: Excellent verbal and written communication skills with the ability to convey complex technical information clearly to a wide range of users. Active Listening: Strong listening skills to effectively understand customer concerns and resolve issues efficiently. Patience and Empathy: Ability to show patience, empathy, and compassion, ensuring customer satisfaction. Fast-Paced Environment: Work in an energetic environment that promotes innovation and fast decision-making. Growth Opportunities: Enjoy accelerated growth, skill development, and rewards for your contributions. Collaborative Culture: Work with industry leaders and the best minds in the field. Flexible Work Hours: Benefit from a flexible work schedule that suits your lifestyle. If this role resonates with you, don t hesitate to apply! We offer plenty of room for growth and an exciting career at iSoftcells. Let s celebrate work and thrive together!
Engineer - Windows Development
Qualcomm
Software Engineer - Power Management Company Qualcomm India Private Limited Job Area Engineering Group > Software Engineering General Summary We are looking for a Software Engineer to work in the platform power area of the Windows on Snapdragon team. The candidate will be responsible for designing, developing, and validating device power management, microprocessor power management, and thermal management solutions across various Windows on Snapdragon products. The role focuses on achieving optimal power and performance from the chipset. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. The Ideal Candidate Should Have Experience with Embedded Windows software and strong driver programming skills. Solid understanding of Operating System concepts. Windows kernel driver development experience. Hands-on experience in implementing power/thermal management software, state machines, ACPI, and UEFI. Strong programming skills in C/C++, along with proficiency in Shell Scripting or Python. Experience debugging ARM or other SoC embedded systems. Strong communication and interpersonal skills. Excellent problem-solving and debugging abilities. Ability to coordinate across stakeholders and drive tasks to completion. Experience 1+ years of Software Engineering or related work experience. Expertise in Windows OS internals and Windows driver development related to power and thermal management. Experience with Windows device driver programming and debugging using tools like WinDbg and JTAG. Familiarity with ARM processor architecture and Assembly Language. Knowledge of PC software such as System BIOS, UEFI, ACPI, drivers, and applications. Experience with embedded operating systems, including kernel architecture, OS services, heap and memory management, multi-core and multi-threading environments, and crash debugging. Understanding of system performance profiling and optimization techniques. Strong written and verbal communication skills, self-motivation, and the ability to quickly learn new technologies. Equal Opportunity Employer Statement Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. You may email [email protected] or call Qualcomm's toll-free number available on their website. Upon request, reasonable accommodations will be provided to support individuals with disabilities throughout the hiring process. Qualcomm is also committed to ensuring that the workplace is accessible for individuals with disabilities. (Please note that this email address is exclusively for accommodation requests. Status updates on applications or resume inquiries will not be provided via this channel.) Qualification : Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
Engineer - Full Stack (python, C# Embedded Systems)
Qualcomm
Full-Stack Developer - Windows on Snapdragon Platform Team Company Qualcomm India Private Limited Job Area Engineering Group > Software Engineering General Summary Qualcomm Technologies Inc., the maker of the industry-leading Snapdragon SoCs, is the largest provider of complete chipset solutions for Microsoft Windows on Snapdragon products. Qualcomm is committed to developing solutions for the next generation of Windows on Snapdragon devices. The ideal software engineer will act as a key member of an Agile Scrum Team and play a pivotal role in the end-to-end lifecycle of all Windows-on-Snapdragon product lines. This role requires strong software development skills to act as a hands-on contributor responsible for gathering requirements, designing, and developing improvements to the Windows-on-Snapdragon continuous integration build systems, software release process, and developer operations tools. Strong communication and collaboration skills are essential, as this platform team works closely with internal and external teams to bring up, support, triage, and resolve issues on Qualcomm chipsets. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master s degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Languages such as C, C++, Java, Python, etc. Key Responsibilities Design, develop, test, and maintain web applications using Python and C#. Implement front-end interfaces using ASP.net, HTML, CSS, and JavaScript. Design and maintain SQL databases, writing efficient SQL queries. Develop and maintain automation scripts using PowerShell, CMD, and BAT. Work within version control systems such as Git and Perforce. Contribute to embedded Windows software development with solid programming skills. Apply strong understanding of Operating System concepts, both Windows and Linux. Participate in Windows and/or Linux kernel development activities. Preferred Qualifications 2-5 years of Software Engineering or related work experience. Proficiency in Python, C/C++/C#, SQL, and Shell Scripting. Strong communication and interpersonal skills. Effective problem-solving and debugging capabilities. Experience with Windows OS internals. Experience debugging device drivers using WinDbg, JTAG, or similar tools. Basic understanding of processor architecture and cache subsystems. Experience with PC software development (System BIOS, UEFI, ACPI, Drivers, Applications). Working knowledge of Jenkins and Artifactory. Hands-on experience with Windows program/driver development. Proficiency in Visual Studio as an integrated development environment. Exposure to ARM assembly. Basic understanding of Embedded OS (Kernel architecture, OS services, heap, memory management, multi-core processing, multi-threading, and crash debugging). Strong motivation and ability to learn quickly. Equal Opportunity Employer Statement Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. You may email [email protected] or call Qualcomm s toll-free number listed on their careers page. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities during the hiring process. (Please note: this email address is intended solely for accommodation requests. Qualcomm will not respond to requests for application status updates or resume inquiries through this contact.) Recruitment Policy Qualcomm s Careers Site is exclusively for individuals seeking employment directly with Qualcomm. Staffing agencies and third-party recruiters are not authorized to submit profiles, applications, or resumes via this site. Any such submissions will be considered unsolicited, and Qualcomm will not be responsible for any associated fees. Compliance Notice All Qualcomm employees must adhere to applicable company policies and procedures, including but not limited to those regarding security, confidentiality, and protection of proprietary information, in compliance with applicable laws.
Engineer - Windows Development
Qualcomm
Software Engineer - Platform Power (Windows on Snapdragon Team) Company Qualcomm India Private Limited Job Area Engineering Group > Software Engineering General Summary We are seeking a Software Engineer to work in the platform power area of the Windows on Snapdragon team. The selected candidate will be responsible for designing, developing, and validating device power management, microprocessor power management, and thermal management for various Windows on Snapdragon products. The objective is to achieve optimal power and performance from the chipset. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field. Required Skills and Experience Experience in Embedded Windows software development and driver programming. Solid understanding of Operating System concepts. Hands-on experience with Windows kernel driver development. Experience implementing power/thermal management software, state machines, ACPI, and UEFI. Strong programming skills in C/C++, Shell Scripting, or Python. Proficiency in debugging ARM or other SoC embedded systems. Excellent communication and interpersonal skills. Strong analytical, problem-solving, and debugging capabilities. Ability to collaborate across teams and drive task completion. Technical Expertise 1+ years of Software Engineering or related work experience. Expertise in C/C++ programming. Knowledge of Windows OS internals and Windows driver development related to power/thermal management. Experience with Windows device driver programming and debugging using tools like WinDbg, JTAG, etc. Familiarity with ARM processor architecture and assembly language. Exposure to PC software components such as System BIOS, UEFI, ACPI, Drivers, and Applications. Understanding of Embedded OS concepts, including Kernel architecture, OS services, memory management, multi-core processing, multi-threading, and crash debugging. Knowledge of OS/system performance profiling and optimization techniques. Strong written and verbal communication skills, along with a high level of motivation and eagerness to learn. Qualification : Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field.
Senior Software Development Engineer In Test (sdet)
Couchbase
Job Title: Senior Software Development Engineer in Test (SDET) Location: Bangalore, India (Office-based role) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of the growing demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in the AI-driven world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Job Overview: Couchbase is expanding rapidly, and our Engineering and Cloud teams are at the heart of this growth. As a Senior Software Development Engineer in Test (SDET), you will be a key contributor to ensuring high quality across our data infrastructure systems. You will collaborate closely with engineering teams to optimize test frameworks in Python/Golang, scaling them to handle larger workloads under stress and heavy load. This role provides an exciting opportunity to contribute to the growth and development of our products and to shape the future of our testing and automation strategies. Responsibilities: Automation & Test Framework: Lead the design, implementation, and maintenance of automation and test frameworks to support large-scale data infrastructure systems. Scaling Systems: Optimize test frameworks (Python/Golang) to handle systems under large scale, high load, and stressful conditions. Component Testing: Drive testing across multiple components, including API interfaces, databases, storage, file systems, and OS-level functionality. Environment Configuration: Set up and configure test environments, including Windows and Linux OS, networking, proxies, and client-server tests. Collaboration: Work with cross-functional teams to ensure quality testing and continuous improvement of products through integrated automated testing. Analysis & Reporting: Provide in-depth analysis and generate clear, actionable reports on test results, issues, and areas for improvement. Problem-Solving: Identify and resolve complex testing issues in a timely manner, demonstrating self-motivation and keen analytical skills. Communication: Maintain strong communication with both technical and non-technical teams to provide clarity on testing outcomes, issues, and resolutions. Requirements: Experience: 4 to 6 years of hands-on experience in automation and test framework implementation. Programming Skills: Proficiency in Python, C/C++, Java, or Golang. Testing Expertise: Demonstrated experience testing APIs, databases, storage systems, file systems, and operating systems. Technical Understanding: Good understanding of large-scale distributed systems, relational/NoSQL databases, OS concepts, and networking. Test Environments: Experience configuring test environments and working with infrastructure as a service (IaaS) across Windows and Linux OS. Problem-Solving & Analytical Skills: Strong attention to detail, excellent problem-solving skills, and curiosity for identifying and addressing complex issues. Collaboration: Ability to thrive in a fast-paced environment and work effectively within a team. At Couchbase, we reimagine database technology to enable modern, flexible, and cost-effective applications that drive premium customer experiences. Our Capella platform delivers cutting-edge solutions, empowering businesses to rapidly build applications that scale with performance and flexibility. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: A variety of world-class medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: We value your contributions and provide opportunities to grow and make an impact. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more!
Devops
Mirafra Technologies
DevOps Engineer Location: Bangalore Experience: 5+ Years Education Qualification: B.E. in Computer Science / Electronics About Mirafra Founded in 2004, Mirafra is a fast-growing global product engineering services company specializing in Semiconductor Design, Embedded Systems, Digital Solutions, and Application Software. With over 1,500+ professionals worldwide, we provide cutting-edge solutions to Fortune 500 clients across industries such as Semiconductor, Internet, Aerospace, Networking, Telecom, Medical Devices, and Consumer Electronics. Recognitions: Best Company to Work For SiliconIndia (2016) Most Promising Design Services Provider SiliconIndia (2018) Top 10 Admired Companies for Software Services DigiTech Insight (2022) Key Responsibilities DevOps & Automation Develop automated CI/CD pipelines and manage build & deployment processes. Implement infrastructure automation using scripting (Shell, Batch, Python). Manage configuration, integration, and deployment using DevOps tools. Version Control & Build Management Work with Git, Gitlab, Bitbucket for version control. Maintain build systems like Make, CMake and manage dependencies using Pip, Conda, Poetry, Maven. Handle binary management tools like Artifactory, Nexus. Code Quality & Security Utilize Static Code Analysis tools (SonarQube, Pylint, Coverity) for code quality enforcement. Monitor and ensure security compliance in the DevOps lifecycle. Cloud & Containerization Manage cloud-based deployments and monitoring using ELK, Docker, Kubernetes. Implement scalable and resilient infrastructure solutions. Agile & Collaboration Work in an Agile/Scrum environment, collaborating with cross-functional teams. Utilize UML modeling and software development best practices. Skills & Qualifications Education: B.E. in Computer Science / Electronics Technical Expertise: Scripting & Automation: Shell, Batch, Python CI/CD & Build Tools: Jenkins, Gitlab, Make, CMake Version Control: Git, Bitbucket, Gitlab SCM Static Code Analysis: SonarQube, Pylint, Coverity Package Management: Pip, Conda, Poetry, Maven Binary Management: Artifactory, Nexus Cloud & Containerization: Docker, Kubernetes, ELK Stack Programming Languages: Python, C, C++ Operating Systems: Linux, Unix, Windows Soft Skills: Strong problem-solving and analytical skills. Excellent communication and team collaboration. Ability to work in fast-paced Agile environments. Cutting-edge projects in Semiconductor, Aerospace, Networking, and IoT. Global work environment with top-tier clients. Career growth opportunities and exposure to the latest technologies. Award-winning workplace culture and industry recognition. Excited to take on a challenging DevOps role? Apply now!
Platform Power And Performance Engineer
Intel Corporation
Job Title: Power Optimization & Performance Engineer Windows Platforms Job Description: Intel is seeking a Power Optimization & Performance Engineer to drive power efficiency and responsiveness enhancements across Windows platforms. The role involves deep analysis of software workloads, power-performance tuning, and debugging complex system-level issues to optimize Intel s laptop and desktop platforms. The engineer will work closely with platform architects and cross-functional teams to define power-performance metrics, develop battery life improvement strategies, and drive forward-looking technology readiness initiatives. Key Responsibilities: Power & Performance Analysis: Perform in-depth analysis of software flows at the trace, thread, and process ID levels to identify power optimization opportunities and performance bottlenecks. Platform Power Optimization: Leverage state-of-the-art analysis tools to identify and resolve battery life and performance issues in domains such as Graphics, Multimedia, Display, Imaging, and CPU. Technical Leadership & Troubleshooting: Diagnose complex system-level power and performance issues, demonstrating strong debugging expertise in Windows-based Intel platforms. Cross-Team Collaboration: Work with platform architects and engineers to define power-performance metrics, optimize power delivery across SoC components, and influence next-generation platform architectures. Windows OS & Driver Optimization: Identify and drive power savings features or performance tuning opportunities into current and next-gen Intel platforms. Collaborate with OS and driver teams for power-aware enhancements. Future Technology Readiness: Analyze expected vs. actual platform behavior, propose forward-looking enhancements, and influence SoC and Windows OS architectures. Qualifications & Experience: Educational Requirements: B.Tech/M.Tech in Electronics or Computer Engineering or related fields. Technical Expertise: Embedded Systems & Software Development: Experience in software/firmware development, integration, or validation. Platform Power Management: Understanding of CPU/SoC architecture, power delivery, sensors, memory, storage, display, multimedia, and imaging subsystems. OS & System Debugging: Strong grasp of Windows OS fundamentals, system-level debugging, and exposure to firmware & device drivers. Windows Debug Tools: Experience with Windows Driver Debugging and Windows Debug tools (preferred). Power & Performance Optimization: Hands-on experience with power-performance measurement, analysis, and benchmarking. Analytical & Problem-Solving Skills: Ability to troubleshoot complex system issues and propose efficient power-saving techniques. Excellent Communication & Collaboration: Strong ability to interact across teams and drive technical discussions. About Intel s Client Computing Group (CCG): The Client Computing Group (CCG) drives Intel s PC business strategy and product development, spanning notebooks, desktops, 2-in-1s, and all-in-ones. As Intel s largest business unit, CCG is dedicated to enhancing PC experiences, fostering innovation, and delivering market-leading computing solutions. Intel s Commitment to Diversity & Inclusion: Intel is an equal opportunity employer that values diversity and welcomes applications from all qualified candidates, regardless of gender, nationality, disability, or other protected status. Intel offers a highly competitive compensation and benefits package, including: Competitive salary, stock options, and performance-based bonuses. Comprehensive health, retirement, and vacation benefits. Access to cutting-edge technology and career growth opportunities. Qualification : B.Tech/M.Tech in Electronics or Computer Engineering or related fields.
Senior Technical Lead Software Engineering
Qualcomm
Job Title: Senior Technical Lead Software Engineering General Summary: Qualcomm Technologies Inc., a global leader in Snapdragon SoCs, is the largest provider of chipset solutions for Microsoft Windows on Snapdragon products. As part of our commitment to developing next-generation solutions, we seek a highly skilled Senior Technical Lead Software Engineering to drive innovation and excellence in our compute platform solutions. The ideal candidate is a self-motivated leader with excellent verbal and written communication skills and a proven ability to collaborate with engineers, partners, and customers across geographies. This role requires experience working with senior management in a corporate environment and the ability to take a hands-on technical leadership approach, diving into technical details and problem-solving as needed. Key Responsibilities: Software Development & Validation: Lead driver development and validation for compute platforms consisting of ARM cores, GPUs, and DSPs. Perform smoke testing, test scenario development, and issue troubleshooting to ensure product reliability and quality. Provide technical guidance and mentorship to software engineering teams. Collaboration & Stakeholder Engagement: Interface with cross-functional development and test teams, ensuring effective communication and seamless execution. Collaborate with OEMs for feature updates, over-the-air (OTA) updates, and test plan development. Drive large-scale software validation efforts across Windows, Linux, Android, and Integrity platforms. Data Analysis & Performance Optimization: Utilize big data tools and platforms to manage and analyze large datasets for software performance improvement. Optimize and validate multimedia drivers across audio, video, camera, display, and graphics components. Technical Expertise & Innovation: Demonstrate strong familiarity with ARM architecture and a solid understanding of CPU, GPU, and NPU architectures. Develop and optimize software using C, C++, Python, and other programming languages. Leverage tools like Power BI for data-driven decision-making. Minimum Qualifications: Bachelor s degree in Engineering, Information Systems, Computer Science, or a related field with 18+ years of Software Engineering experience. OR Master s degree with 15+ years of experience. OR PhD with 12+ years of experience. 2+ years of experience with programming languages such as C, C++, Java, Python, etc. Preferred Qualifications: 9-12 years of experience in driver development, validation, and compute platform software engineering. Proven experience in leading large teams responsible for software validation and development. Hands-on experience with multimedia/embedded applications and driver validation on Windows, Linux, Android, or Integrity platforms. Experience managing and analyzing large datasets using big data tools and platforms. Familiarity with ARM architectures, CPU/GPU/NPU architecture. Strong analytical, debugging, and troubleshooting skills for large-scale software systems. Be part of a pioneering team that develops cutting-edge solutions for Windows on Snapdragon. Work in a collaborative and innovation-driven environment with top industry professionals. Enjoy competitive compensation, career growth opportunities, and access to cutting-edge technologies.
Senior Software Engineer - Azure Storage
Microsoft
Overview The Microsoft Azure Storage team is looking for a Senior Software Engineer - Azure Storage with design, coding, and testing skills, to develop strategy and automation to validate Azure's massive distributed storage system. We are looking for talented Senior Software Engineer - Azure Storage who are customer obsessed and passionate about creating high quality end to end experiences that delight customers. You will have an opportunity to make high impact changes on a daily basis as you work on a hyperscale storage system that may indirectly or directly be used daily by your friends and family. Microsoft s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or C# OR equivalent experience. 3+ years of experience in developing software/drivers for Windows PCs or Embedded systems. 3+ years of experience with Windows Kernel debugging, Windbg Debug Extensions, and auto analysis 3+ years of experience building scalable, distributed services. Familiarity with engineering build tooling and automation at scale. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Additional / Preferred Qualifications: Experience with a large scale storage, high quality code, distributed systems, and cloud services. Competent in software engineering practices, coding and foundation in data structures, algorithms with testing, debugging and analytical skills. Knowledge of UMDF/KMDF driver fundamentals and knowledge of new hardware platform enablement and bring-up activities. #Azurecorejobs Responsibilities Design, develop and operate scalable, low latency and high throughput cloud services and frameworks to stress storage backend. Work on complex and critical cloud scale storage features integration. Play a crucial role in the product quality by designing end to end scenario validation. Develop software and infrastructure for new hardware storage solutions (Windows Drivers, Windows services, fault analysis automation, performance analysis). Experiment, study and analyze the system behavior, health under different load conditions. Take an active role and partner with peer teams and external partners to ensure new storage features meeting target availability, security and reliability. Drive cross organization Quality initiatives to streamline release quality gates and release pipeline. Being part of Azure core team, work on the product code base to improve its test-ability, diagnostic-ability, debug-ability and overall product health for the storage system. Qualification : Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, or C# OR equivalent experience.
Network Architect Manager
Vodafone Intelligent Solutions (vois)
About _VOIS (Vodafone Intelligent Solutions): _VOIS is a strategic arm of Vodafone Group Plc, driving innovation, enhancing quality, and delivering efficiencies across 28 countries. Operating from seven global locations Albania, Egypt, Hungary, India, Romania, Spain, and the UK our team of over 29,000 highly skilled professionals powers Vodafone s transformation journey. Established in 2006, _VOIS has grown into a global, multi-functional Centre of Excellence for Intelligent Solutions, delivering value-added services in IT, Business Intelligence, Customer Operations, HR, Finance, Supply Chain, and more. Our focus is on creating business outcomes that support Vodafone s mission of connecting for a better future. About _VOIS India: Since its inception in 2009, _VOIS India has evolved into one of our key global delivery hubs. With more than 14,500 employees across Pune, Bangalore, and Ahmedabad, _VOIS India supports Vodafone s global markets and functions. We deliver world-class services in areas such as Information Technology, Networks, Business Intelligence & Analytics, Robotics & AI, Digital Business Solutions, Finance Operations, Supply Chain Operations, and Human Resources. Job Role: UC Network Platform Design Specialist Key Responsibilities: Deliver low-level platform designs for all UC network platforms, ensuring alignment with project plans and effective collaboration with other teams. Own and manage the UC Network baseline, lifecycle, and platform integrity. Lead projects to maintain platform integrity and ensure optimal performance. Manage team resources to meet delivery deadlines and budget expectations. Provide advanced 3rd line support for complex UC network issues. Core Competencies & Required Skills: Minimum 5 years experience in designing and deploying large-scale computing and network infrastructures. Strong expertise in: CISCO: 9K, 7K, 2K, 1K, Catalyst 3x50 switches CISCO ASA and Juniper Firewalls CISCO Unified Computing network components (e.g., DCNM, Fabric Interconnect) IP Routing Protocols: BGP, OSPF CISCO HCS and routers Load Balancers (desirable) SDN/NFV and cloud platforms (Amazon AWS, Google Cloud, Microsoft Azure) (desirable) System administration skills (Windows Servers, RedHat Enterprise) are a plus. Equal Opportunity Employer: At _VOIS, diversity and inclusion are part of who we are. We celebrate individuality and welcome diverse perspectives, creating a workplace where everyone feels empowered to be their authentic self. We do not discriminate based on age, color, gender, gender identity, gender expression, nationality, race, religion, sexual orientation, disability status, or any other legally protected characteristic.
L1 Technical Support Engineer Security
Juniper Networks
At Juniper We believe the network is the greatest vehicle for knowledge, understanding, and human advancement. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people a consistent and dedicated practice we call the Juniper Way. Summary This position is part of the L1 Technical Assistance Center (TAC), supporting Juniper s SRX Firewall customers worldwide. About the Role This role offers a unique opportunity to address a wide range of challenging technical issues for global customers, stay ahead in the rapidly evolving security industry, and continuously develop new skills. You will be part of a collaborative, supportive team, working on diverse tasks that ensure each day is engaging and dynamic. Key Responsibilities Work in a highly dynamic Technical Assistance Center (TAC) environment with a strong focus on customer satisfaction. Quickly diagnose and resolve customer issues to deliver a remarkable customer experience. Serve as a customer advocate, ensuring timely problem resolution while understanding the network environment and business impact. Take full ownership of problem resolution, reproduction, and escalation when necessary. Collaborate within a team-oriented environment, demonstrating flexibility to work on weekends/holidays as required. Continuously learn and adapt to emerging technologies. Mandatory Skills VPN Expertise: Strong knowledge of VPN design, implementation, troubleshooting, and encryption algorithms (e.g., DES, 3DES, MD5, SHA, PKI). Core Networking Knowledge: Thorough understanding of the TCP/IP protocol suite, OSI model, and ability to apply this knowledge to network troubleshooting. Security and Firewall Experience: Proven knowledge of network security, access and perimeter control, vulnerability management, and intrusion detection. Familiarity with SYN flood, replay attacks, and related mitigation techniques. Data Network Experience: Proficiency in LAN/WAN hardware, physical layer infrastructure, data transmission facilities, and interconnecting devices. Troubleshooting Tools: Expertise in using utilities such as lookup, traceroute, ping, netstat, and packet analysis tools like Wireshark and tcpdump. Routing Protocols: Deep understanding of OSPF, BGP, RIP, IPSEC VPN, xDSL, and multicast technologies. Layer 2 Technologies: Strong knowledge of VLANs, VLAN tagging (802.1q), LACP, VLAN trunking, and STP (802.1D and other implementations). Requirements B.E. in Electronics Engineering or Computer Science with 1 3 years of experience in supporting, designing, or implementing IP networks. Hands-on experience in troubleshooting, implementation, and support of large-scale IP networks. Preferred Skills Application Layer Protocols: Working knowledge of FTP, DNS, SNMP, HTTP/HTTPS, LDAP, RADIUS, SMTP, and user authentication mechanisms. Security Products: Experience in providing support for security products such as firewalls, IPS/IDS, and Unified Threat Management (UTM) systems (e.g., URL filtering, antivirus, anti-spam). Operating Systems: Understanding and troubleshooting Windows, Unix, and macOS environments, including related technologies like NIS, NFS, Sun-RPC, and MS-RPC in security-enabled settings. Preferred Certifications JNCIA-JUNOS, JNCIS-Security, JNCIA-FWV, JNCIS-FWV, CCNA, CCNP or equivalent certifications are a strong plus. Join us and be part of the Juniper Way, where we encourage you to: Be Bold Build Trust Deliver Excellence Juniper Networks is an equal-opportunity employer, committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, disability, or veteran status. Reasonable accommodation will be provided throughout the hiring process for individuals with disabilities. Qualification : B.E. in Electronics Engineering or Computer Science with 13 years of experience in supporting, designing, or implementing IP networks.
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