Workforce Jobs in Bengaluru
64 Jobs Found
Plant Hr Executive/generalist
Sansera Engineering
Plant HR Executive / Generalist Location: Bengaluru Department: Plant HR Designation: Executive Experience: 3 to 4 Years Education: MSW / MBA (HR) Job Summary As a Plant HR Executive at Sansera Engineering, you will be responsible for supporting a wide range of HR activities within the manufacturing facility. This includes manpower planning, grievance handling, payroll coordination, compliance, and employee engagement. The role requires a hands-on HR professional who can balance administrative efficiency with employee-centric support. Key Responsibilities 1. Floating Manpower Management Manage timely recruitment and deployment of contract/floating manpower. Liaise with manpower agencies to ensure optimal workforce availability for all shifts. 2. Grievance Handling Serve as the first point of contact for contract employee issues. Address and resolve grievances in a timely, fair, and policy-compliant manner. 3. MIS Reporting Generate and maintain monthly reports on attendance, manpower, attrition, and recruitment. Support HR planning with data insights and dashboards. 4. Payroll Support Assist in attendance reconciliation, leave tracking, and overtime validation. Coordinate with the payroll team to ensure accurate and timely salary processing. 5. Facility Operations (Canteen, Transport & Security) Monitor and manage daily operations in coordination with service vendors. Ensure SLA adherence and address employee feedback related to these services. 6. Employee Engagement & Communication Organize engagement activities, cultural events, and welfare initiatives. Support the creation of an inclusive and motivated work environment. 7. General Administration Oversee housekeeping, stationery, and basic facility maintenance. Ensure compliance with safety, hygiene, and company policies. 8. Continuous Improvement (Kaizen) Encourage employee participation in Kaizen initiatives. Track and document implementation of improvement suggestions. Skills & Competencies Strong interpersonal and communication skills. Proficient in MS Office (Excel, Word, PowerPoint). Basic knowledge of labor laws, HR compliance, and statutory requirements. Effective problem-solving and coordination abilities. Ability to independently manage field-level and administrative responsibilities. Qualification : MSW / MBA (HR)
Founder's Staff - Talent Management
Cynlr - Cybernetics H.i.v.e
Job Title: Founder s Staff Talent Management Location: Bengaluru Role Overview Between an idea and a product lies the organization that brings it to life. This role is pivotal in ensuring the seamless availability and alignment of human resources to drive the company s vision. As a foundational pillar of the organization, you will assist the founders in building and executing the Talent Management machinery, alleviating their burden by driving critical initiatives that foster organizational growth, culture, and productivity. Key Responsibilities 1. Talent Alignment Collaborate with founders to design and refine the alignment content and strategy, ensuring every new hire is not only recruited but deeply aligned with the organization s vision. Enhance and optimize the recruitment journey to double as an alignment experience from job descriptions and interviews to onboarding and induction. Structure and facilitate onboarding, induction, and orientation programs that deepen employee understanding of the organization and their role within it. Create awareness of inter-role dependencies and organizational impact by simulating scenarios reflecting role absence. 2. Thought Culture & Branding Champion CynLr s vision and culture, embedding critical thinking as a core organizational value. Design and execute programs that promote clarity, intellectual rigor, and awareness of CynLr s mission and breakthroughs. Shape and nurture a progressive culture that transcends formal policies, fostering behavior conducive to innovation and efficient outcomes. Reinforce alignment with core organizational fundamentals, minimizing distraction from market hype and transient trends. 3. Messaging and Communication Develop and maintain effective communication strategies ensuring clear reception of founder and organizational messages. Establish processes to reduce misinterpretation and enhance two-way communication. Drive initiatives to improve communication etiquette and promote engagement across diverse employee backgrounds. 4. Talent Strategy, Management & Productivity Maximization Assist founders in designing and implementing talent-related policies including remuneration, appraisal, and conflict resolution frameworks. Lead initiatives to ensure smooth adoption of policy changes and handle negotiations related to pay, perks, and titles. Optimize talent availability through policy enforcement and attendance management to maintain synchronous workforce presence. Track employee engagement, performance, and contribution, supporting appraisal and growth frameworks, including ESOP policies. Identify role gaps, measure role effectiveness, and mitigate market-driven organizational volatility. Conduct thorough exit interviews, ensuring compliance with contractual obligations and asset recovery. Build HR infrastructure by identifying and integrating tools, platforms, and vendor networks essential for efficient talent management. Skills & Experience Proven expertise in talent management, organizational alignment, and culture building within fast-growing startups or tech companies. Strong strategic thinking with a passion for translating vision into actionable talent initiatives. Excellent communication, facilitation, and interpersonal skills. Ability to handle sensitive negotiations and conflict resolution effectively. Demonstrated ability to build scalable processes and frameworks for talent acquisition, onboarding, and retention. Comfortable working closely with founders and leadership teams in high-impact roles. Preferred Qualifications Bachelor s or Master s degree in Human Resources, Organizational Psychology, Business, or a related field. Experience in early-stage startups or dynamic technology companies. Background in designing and implementing ESOP or equity-based remuneration frameworks. Experience with HRIS systems, talent management software, and vendor management. Qualification : Bachelors or Masters degree in Human Resources, Organizational Psychology, Business, or a related field.
Senior People Partner
Rubrik
Senior People Partner Location: Bangalore, India About the Team At Rubrik, our mission is to secure the world s data, and our People Team is at the heart of making that possible. We focus on recruiting, developing, rewarding, and retaining a global workforce that drives innovation and impact. We believe people are our strongest asset and we re committed to building an environment where every Rubrikan can thrive, grow, and find purpose in their work. If you re someone who thrives in a culture that values bold thinking, collaboration, and making ideas happen, come join us and help shape the future of Rubrik. About the Role We re looking for a Senior People Partner who is passionate about delivering meaningful people experiences and enabling manager success at scale. This business-facing role serves as a critical link between People Services and strategic People Business Partners, providing consultative support to leaders and employees across multiple functions. You'll work on high-impact initiatives including performance management, employee relations, coaching, and change management while building strong cross-functional relationships with stakeholders across the company. This is an influential and hands-on role ideal for someone who thrives in a fast-paced, high-growth, global environment. What You ll Do Act as a primary HR partner to assigned functional teams, providing day-to-day HR support and consultation. Partner with People Business Partners to deliver people strategies tailored to business needs. Coach and advise managers on a wide range of HR topics: employee engagement, organizational health, development, policy interpretation, and complex employee relations scenarios. Lead and execute cross-functional projects to improve the employee experience and strengthen manager capability. Own and drive key initiatives such as performance reviews, talent assessments, compensation planning, engagement surveys, and succession planning. Collaborate with Centers of Excellence (Compensation, TA, L&D, DEI, etc.) to identify areas for improvement and drive process enhancements. Address and resolve ambiguous or complex people issues while ensuring compliance with internal policies and labor laws. Facilitate manager enablement initiatives in partnership with Talent Development. Spot opportunities to scale operations by transitioning work to People Services and standardizing delivery. Leverage HRIS systems and tools (e.g., G Suite, JIRA) to drive process efficiency and data-driven decision-making. Monitor and mitigate HR risks while proactively improving processes to support business goals. What You ll Bring 7 10 years of progressive experience in Human Resources, with exposure to global or multi-site environments. Strong experience in at least 1 2 core HR areas: Technical/Engineering business partnering, Management Coaching, L&D, Compensation, People Operations, or Talent Acquisition. Proven experience in performance management, change management, and manager development in fast-paced, complex organizations. Strong analytical mindset and ability to translate data into actionable insights. Excellent communication and influencing skills; adept at navigating ambiguity and building stakeholder trust. Hands-on experience conducting or supporting employee relations investigations and ensuring legal compliance. Ability to lead cross-functional projects, solve problems quickly, and deliver results with a sense of urgency. Prior experience working across global teams and time zones, with comfort building virtual relationships. Be part of a mission-driven company protecting critical data globally. Work alongside innovative, passionate professionals in an award-winning culture. Help shape the future of the employee experience at one of the most exciting enterprise tech companies. Grow your career in a collaborative environment that values agility, bold thinking, and execution. Rubrik (NYSE: RBRK) is redefining enterprise data security with Zero Trust Data Security . We help businesses recover quickly from cyber threats and disruptions through machine-learning-powered solutions that secure data across hybrid environments. Join us and be part of securing the world s data.
Sr. Product Manager - Talent Management
Eightfold
Senior Product Manager Talent Management Location: Bangalore, India Employment Type: Full-Time | Hybrid Work Model About Eightfold.ai At Eightfold.ai, we re revolutionizing how individuals connect with the right career opportunities. Using deep-learning AI, our Talent Intelligence Platform helps companies hire, retain, and grow a diverse workforce by focusing on skills and potential not just r sum s or networks. Backed by over $410M in funding and a $2B+ valuation, we are solving one of society s most pressing challenges employment. Join us on our mission to enable the right career for everyone in the world. The Opportunity We are looking for a Senior Product Manager to own and shape the vision, strategy, and roadmap for our Talent Management solutions. You will collaborate with internal teams and customers to build AI-powered products that empower companies to develop and retain their workforce more effectively. What You ll Do Own Product Strategy & Roadmap: Define and execute the product roadmap for Talent Management applications on the Eightfold platform. Drive Cross-Functional Alignment: Collaborate with engineering, design, sales, marketing, and customer success teams to ensure seamless product delivery. Engage with Customers & Stakeholders: Gather insights from enterprise clients, developers, and internal stakeholders to guide product decisions and prioritize features. Analyze Market & Competition: Monitor trends in talent management, workforce development, and HR tech to ensure product differentiation and innovation. Leverage AI: Integrate Eightfold s core AI capabilities to deliver intelligent, personalized talent solutions. Champion Product Excellence: Use data to measure impact, refine product direction, and ensure high-quality delivery and adoption. 5+ years of experience in Product Management, ideally in enterprise SaaS, HR tech, or workforce solutions. A strong technical foundation and ability to work closely with engineering teams on architecture, APIs, and data models. Experience launching and scaling complex B2B products. Proven success in developing and executing product strategies in fast-paced environments. Excellent communication and stakeholder management skills. Passion for Eightfold s mission of transforming the future of work through AI. Preferred Qualifications Background in HR Tech, Talent Management, or Enterprise Software. Familiarity with platforms serving large enterprise clients. Data-driven mindset with experience using analytics to guide product decisions. Why You ll Love Working Here Purpose-Driven Mission: Help build a world where everyone finds the right career opportunity. Equity Ownership: Be a true stakeholder in Eightfold s success. Comprehensive Benefits: Competitive salary, stock options, medical, dental, and vision coverage for you and your family. Hybrid Flexibility: Work from our Bangalore office 2 3 days per week while enjoying flexibility for remote days. Growth Culture: A collaborative, learning-oriented environment with top-tier leadership and global impact. Equal Opportunity Employer Eightfold.ai is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome candidates from all backgrounds and experiences. Apply Now If you re ready to help shape the future of talent and employment through cutting-edge AI, we d love to hear from you. Qualification : Background in HR Tech, Talent Management, or Enterprise Software.
It Workforce Enablement Lead
Chevron Corporation
IT Workforce Enablement Lead Location: Bengaluru, India Company: Chevron Experience: 7-10 Years Position Overview The IT Workforce Enablement Lead will lead a team delivering essential IT services such as Service Desk, desktop support, printers, and A/V systems to support business operations. This role ensures high service quality, team development, and collaboration with internal and external stakeholders. Key Responsibilities Lead and manage day-to-day IT service operations (Service Desk, A/V, desktop support, printers). Plan and manage IT service changes to align with business requirements. Act as escalation point for operational incidents and service issues. Collaborate with GCC stakeholders and managed service partners. Support events, virtual town halls, and after-hours program coordination. Manage the purchasing and technical inventory, ensuring compliance with security specifications. Provide leadership and technical guidance to the team, assigning tasks and setting goals. Maintain customer satisfaction by designing and implementing feedback surveys and resolving issues. Key Skills & Qualifications Bachelor's degree in Computer Science, Management Information Systems, or a related field. 7-10 years of IT service support experience in an enterprise environment (+500 users). At least 2 years in a leadership role within IT service delivery. Experience supporting MS Windows, Azure, and enterprise IT services (desktop, printers, A/V systems). Preferred Qualifications Certifications: CISSP, Azure Fundamentals (AZ-900). Experience with GCC or large company IT infrastructure setups. Benefits Competitive salary and benefits package Health, dental, and vision insurance Retirement savings plan Paid time off, including vacation and sick leave Work-life balance with flexible hours Apply Now If you're ready to lead and enhance Chevron's IT workforce enablement services, apply today to join our team! Equal Opportunity Statement Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualification : Bachelor's degree in Computer Science, Management Information Systems, or a related field.
Workforce Management Specialist
Solaredge Technologies
Power the Future with Us! Location: Bengaluru, India SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with 5000+ employees, operations in 34 countries, and millions of installations worldwide. Our innovative product portfolio includes solar inverters, battery storage, EV charging, backup systems, and complete home energy management solutions. We are looking for a Workforce Management (WFM) Analyst to help optimize our call center operations and enhance customer experience. If you have strong analytical skills, thrive in a fast-paced environment, and enjoy working with real-time data and scheduling, this role is for you! What You ll Be Doing Monitor daily call volume and key performance metrics. Analyze real-time adherence data to identify trends and training opportunities. Maintain user profiles within WFM software. Create and adjust schedules based on forecasts, ensuring operational efficiency. Collaborate with leadership to schedule training and meetings while minimizing support impact. Provide actionable data to internal teams and offer insights for process improvements. Deliver feedback to call center team leaders and managers. Prepare & analyze reports on key performance indicators (KPIs). Adapt to changing priorities and perform additional duties as required. 1-2 years of experience in a workforce management role. Expertise in Erlang-C calculations for staffing and scheduling. Strong analytical and problem-solving skills. Excellent communication skills (verbal, written, and interpersonal). Proactive & self-motivated with exceptional time management abilities. Ability to multitask in a fast-paced, dynamic environment. Proficiency in Microsoft Office (intermediate Word, advanced Excel). Adaptability to change with the ability to set and adjust priorities as needed. Be part of a global leader in clean energy innovation. Opportunities for career growth and skill development. Regular training & upskilling programs. Work in a diverse and inclusive environment. At SolarEdge, we believe our people are our greatest asset. Join us and be a part of a future powered by clean, renewable energy! Apply today and take the next step in your career!
People Operations Analyst
Falconx
People Operations Analyst FalconX Location: Bangalore Experience: 1 3 Years Education: Bachelor s degree in Human Resources, Business Administration, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the complexities of the digital asset market. Our platform empowers clients to navigate the crypto ecosystem seamlessly, providing the infrastructure, liquidity, and tools needed for institutional strategies from start to scale. Role Overview We are seeking a People Operations Analyst to join our growing People team in Bangalore. You will be responsible for delivering a smooth, efficient, and high-quality employee experience across the full lifecycle from onboarding to offboarding while ensuring our people processes are accurate, scalable, and compliant. Key Responsibilities HR Systems & Administration Maintain accurate and up-to-date employee records and confidential staff information. Prepare and manage employment contracts, policies, procedures, and standard HR letters. Manage employee status changes such as promotions, transfers, and terminations. Identify opportunities to improve people processes, including system enhancements or policy updates. Generate and analyze HR reports to support monthly, quarterly, and annual metrics. Global Onboarding & Offboarding Coordinate pre-joining formalities, documentation collection, and system setup. Support offboarding processes, including checklists, documentation, and system updates. Ensure a smooth onboarding experience for new hires. Initiate background checks and coordinate with vendors and candidates. Recruiting Operations Maintain and update global offer letter templates in line with compensation and legal guidelines. Manage post-offer candidate engagement to ensure a positive pre-joining experience. Support Talent Acquisition on operational projects, including referral bonuses and data hygiene. General HR Support Respond to employee queries regarding HR policies, processes, or documentation. Support HR projects, audits, and initiatives aimed at improving efficiency and compliance. Required Qualifications Bachelor s degree in Human Resources, Business Administration, or a related field. 1 3 years of experience in HR Operations, People Operations, or Recruiting Operations. Strong attention to detail, organizational skills, and time-management abilities. Ability to handle confidential information with integrity. Excellent written and verbal communication skills; comfort working with global teams. Proficiency with HRIS tools, ATS systems, and Google Workspace/Microsoft Office Suite. Experience in a growth-stage startup is a plus. Proven ability to manage multiple projects and priorities in a fast-paced environment. Enable a smooth and positive employee experience across the organization. Drive efficiency and accuracy in HR operations and reporting. Partner with teams across the globe to ensure consistent, compliant, and scalable processes. Play a critical role in supporting a fast-growing organization at the intersection of finance and technology. Qualification : Bachelors degree in Human Resources, Business Administration, or related field
Associate Principal TA Program Manager
Tekion
Associate Principal TA Program Manager Location: Bangalore About Tekion Tekion is transforming the automotive industry with the first cloud-native automotive platform, connecting OEMs, dealerships, technology partners, and consumers. Through ARC, AEC, and APC, we deliver seamless, AI-driven digital experiences for the automotive ecosystem. Tekion employs ~3,000 people across North America, Asia, and Europe and is committed to innovation, inclusion, and a high-performance culture. Role Overview As Associate Principal TA Program Manager, you will architect, execute, and evolve global talent acquisition programs that set Tekion apart as an employer of choice. You will design transformative candidate experiences, manage referral and diversity initiatives, lead campus hiring strategies, and leverage AI and automation to streamline TA operations. This is a high-impact, globally visible role where your work directly shapes Tekion s talent brand and hiring excellence. Key Responsibilities Candidate & Employee Experience Deliver a seamless, engaging experience for all candidates and employee referrals. Gather feedback to continuously improve the hiring journey. Maintain accurate candidate data through system-level validations. AI-Driven Talent Acquisition Lead adoption of AI-powered tools and automation to improve speed, personalization, and efficiency. Pilot and scale data-driven hiring solutions in collaboration with tech teams. Process Improvement & Issue Management Identify gaps in TA workflows and ensure smooth, efficient operations. Manage escalations, prioritize issues, and resolve TA-related challenges. Communication & Standardization Design and implement standardized communication templates for scheduling, offers, and feedback. Maintain TA guides, interview kits, and resources for consistency across regions. Strategic Programs & Initiatives Lead global TA programs including referral contests, ambassador programs, and training initiatives. Develop and execute diversity networking, leadership events, and inclusive hiring campaigns. Drive Talent Branding campaigns to strengthen Tekion s employer reputation. Campus Hiring & Early Talent Programs Build immersive, relationship-driven university recruiting programs. Collaborate with campus leads to attract top early-career talent. Execute high-impact 6-month internship programs for early leadership development. Playbook & Process Optimization Govern and continuously improve the TA Playbook with templates, guides, and workflows. Implement automation and bots to maximize efficiency and scalability. Recruiter Enablement & Training Design and deliver structured recruiter training on interviews, negotiation, and candidate engagement. Lead TA certification initiatives and maintain a continuous learning calendar. Reporting, Insights & Continuous Improvement Automate dashboards, scorecards, and KPI reports to provide real-time insights. Track Candidate NPS and use insights to enhance experience across the TA lifecycle. Qualifications Master s degree with 8+ years of measurable impact in TA program leadership in tech-driven organizations, or Bachelor s degree with 12+ years experience. Proven experience architecting and scaling global campus, referral, boomerang, and diversity TA programs. Strong expertise in process improvement, TA workflow optimization, and issue management. Hands-on experience with AI, automation, and modern ATS/HRIS tools (Greenhouse preferred). Track record in communication standardization, playbook creation, and recruiter enablement. Skilled in leveraging data and NPS insights to improve TA outcomes. Excellent stakeholder management, project leadership, and communication skills. Strong drive to innovate, lead change, and create remarkable candidate experiences. Competitive rewards & equity aligned with Radford standards A culture of empowerment, learning, and inclusivity High visibility and impact for your work on a global stage
HR Service Delivery Analyst
Accenture India
Job Title: HR Service Delivery Analyst Skill Required: Employee Service - HR Delivery Strategy Experience: 3 to 5 Years Location: Bengaluru Education: Any Graduation About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals deliver on the promise of technology and human ingenuity every day, serving clients in 120+ countries. About the Role As an HR Service Delivery Analyst, you will be part of the Human Resources Shared Services (HRSS) team, supporting lateral recruitment for Accenture s Operations entity. You will play a crucial role in building strategies for demand fulfillment and improving HRSS service delivery efficiency. This role involves working closely with regional recruitment teams to design, develop, and implement HR Delivery Strategy, ensuring a seamless end-to-end employee experience across the employee lifecycle. Key Responsibilities Analyze and solve lower-complexity HR delivery problems. Collaborate with peers within Accenture, with limited exposure to clients or Accenture management. Work on HR Operations processes, including recruitment, workforce administration (WFA), benefits, payroll, leaves of absence (LOA), exit management, and more. Ensure effective coordination and execution of HR activities. Support non-commercial aspects of outsourcing agreements, maintaining service standards for quality, efficiency, and productivity. Receive moderate-level instructions for daily tasks and detailed instructions for new assignments. Work as an individual contributor with a focused scope of work. May be required to work in rotational shifts. HR Process Design expertise. Adaptability and flexibility to work in a dynamic environment. Ability to perform under pressure. Problem-solving skills to address HR service challenges. Be part of a high-impact HR team that shapes Accenture s talent strategy. Gain exposure to HR operations and delivery strategy at a global scale. Work in a collaborative and fast-paced environment with career growth opportunities. Location: Bengaluru Qualification : Any Graduation
People Business Partner
Ericsson-worldwide
Key Responsibilities: 1. People Strategy Implementation: Drive the implementation of Ericsson s People Strategy aligned with business objectives. Translate strategic needs into actionable plans and initiatives. 2. People Analytics: Use data analytics to identify trends, measure HR program effectiveness, and drive continuous improvement. Provide insights for informed decision-making. 3. HR Operations: Oversee daily HR operations, including onboarding, offboarding, and data management. 4. Legal & Compliance: Partner with Legal & Compliance teams to ensure statutory adherence and minimize risk. Offer guidance on compliance-related matters. 5. Talent Acquisition: Work closely with hiring managers to develop recruitment strategies and attract top talent. 6. Organizational Development: Foster a positive work environment, promote employee engagement, and manage change initiatives. Co-create solutions and share best practices with teams. 7. Talent & Reward: Influence Diversity & Inclusion programs. Manage compensation benchmarking, pay, and recognition matters to strengthen a performance culture. 8. Employee Relations: Act as a trusted advisor on employee relations and conflict resolution. Conduct investigations and implement performance improvement plans. 9. Governance on Critical People Metrics: Develop systems to monitor key performance indicators for decision-making and continuous improvement. 10. Collaboration & Inclusion: Build and maintain strong relationships across diverse teams, fostering a culture of inclusion and collaboration. Requirements & Eligibility: Education: Master s degree in Human Resources or a related field. Experience: 5-8 years of HR experience, with expertise in: Talent Acquisition Talent Management Learning & Development Total Rewards Workforce Planning & Analytics Experience managing a span of 750-1000 employees. Telecom or ICT industry experience is preferred. Skills: Strong analytical and presentation skills. Proficiency in Microsoft Office and handling large data sets. Ability to create compelling PowerPoint presentations in high-pressure environments. Attributes: Excellent communication, influencing, and stakeholder management skills. Proactive, results-oriented, and able to work under tight deadlines. Why Join Ericsson? Be part of a global leader redefining telecommunications and ICT. Solve some of the world s toughest challenges using innovation and cutting-edge solutions. Join a diverse team of innovators driven to push boundaries and shape the future of connectivity. Experience professional growth, collaboration, and opportunities to make a lasting impact. Qualification : Masters degree in Human Resources or a related field.
Program Manager - Contact Center
Lenovo India
Job Description: As the Technical Support Manager for Lenovo, you will lead a high-performing team dedicated to providing exceptional technical support for gaming laptops and other Lenovo products. You will be responsible for ensuring that service levels, including AHT, abandonment rates, and first call resolution, are met and exceeded. Your role involves developing improvement plans to enhance customer experience, managing key performance metrics, and working closely with other service teams to resolve critical escalations. You will also be instrumental in designing, implementing, and enhancing processes that support the technical support function, focusing on team development and driving operational efficiency. 1.1.1. Responsibilities: 1. Team Leadership & Performance Management: Lead a team to meet and exceed service levels such as AHT, SLA%, Abandonment Rate, and Average Speed to Answer. Develop and implement plans to achieve high-quality metrics like First Call Resolution, Repeat Dispatch Rates, and Turnaround Time. Focus on the individual development of team members, enhancing both their technical and professional skills. 2. Customer Experience Focus: Ensure a high level of customer satisfaction by managing and resolving escalations and ensuring first-call resolutions. Collaborate with other service towers and directly with customers to address critical issues and enhance the support experience. 3. Operational Optimization: Plan capacity, hiring, and training requirements in coordination with business operations to optimize workforce effectiveness. Develop and implement processes, systems, and best practices to support the technical support function, ensuring operational efficiency. 4. Performance Metrics & Continuous Improvement: Create and track metrics to measure the effectiveness of technical support and drive improvements. Design and implement performance tracking systems for technical support teams, ensuring measurable outcomes. 5. Technical Troubleshooting Expertise: Demonstrate deep knowledge of gaming laptops and technical troubleshooting processes. Ensure the team is equipped to handle complex technical issues and provide solutions for gaming and notebook technologies. 1.1.2. Key Functional/Technical Competencies: Technical Expertise: Knowledge of gaming laptops, notebook technologies, and troubleshooting techniques. Analytical Skills: Proven track record of using data to manage and improve technical support performance. Operations Management: Experience in managing large-scale operations in enterprise or service provider environments. CRM & Incident Management: Familiarity with tools like MSD(CRM), Oracle RightNow, and incident tracking systems. Leadership & Coaching: Ability to develop teams, drive improvements, and enhance both technical and customer-facing skills. Multi-tasking & Detail-oriented: Capable of managing multiple projects simultaneously and with attention to detail. 1.1.3. Key Behavioral Competencies: Customer-Centric: Demonstrated focus on delivering superior customer service and problem resolution. Integrity & Work Ethic: Highest level of integrity and a strong work ethic, committed to delivering high-quality results. Problem Solving: Sharp analytical skills and the ability to devise effective solutions in complex scenarios. Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing conditions. Initiative & Ownership: Self-driven with a focus on achieving results without constant supervision. Teamwork: Strong collaborator who acts as an owner and is focused on delivering results with high standards. 1.1.4. Education/Qualification: Graduation (preferably in a relevant field such as IT or Engineering) 1.1.5. Work Experience: 7-10 years of experience in the IT service industry, with at least 6 years in technical support management, including people management. Proven experience in managing remote support teams and overseeing both voice and non-voice processes. Strong background in developing and managing technical support operations with a focus on gaming and notebook devices. 1.1.6. Why Work at Lenovo: Lenovo is committed to providing an inclusive, innovative, and growth-driven environment. As a leader in the global technology market, we offer opportunities to work on cutting-edge products and solutions. Join our team to make a meaningful impact on customer experience, lead high-performing teams, and drive technical excellence within a fast-paced, dynamic environment. Qualification : Any Graduate
Associate Director Global Hr Process Change & Communication
Glaxosmithkline Plc
GSK is a place where outstanding people do amazing things. As a science-led global healthcare company, we exist to help people do more, feel better, live longer. With such a diverse global workforce, GSK needs a team of HR experts to support and improve the lives of our patients, consumers and employees. Our values-led, high-performance culture is anchored by our HR team, and you can be part of keeping this momentum. Job Purpose Improving the employee experience is central to our HR mission, and the newly formed Global Experience Owner group needs a senior change professional to translate the initiatives and strategies coming from this group into relevant messages that all employees can relate to. This role is central to how employees perceive HR s offering to them, both from a process and systems standpoint as well as service delivery. This role will ensure the business is engaged appropriately to understand the impact of the change, is readied to receive it, and has the support to adopt and embed the change to plan and quality, with minimal business disruption, ideally leaving them delighted with the change. The role requires close interaction with the impacted business stakeholders, GXOs, Senior HR leaders, and other change professionals across GSK. Role Responsibilities: Looking at annual HRLT priorities, creates a strategy that links various items to be delivered by GXO group into a clear and connected compelling message, underscoring the value HR is giving to GSK s people through these changes. This includes development and delivery of robust Change plans, including supporting communication, that are fully aligned with the ongoing priorities and plans of the function they support. Collaborating with other programmes (across HR, also other functions if needed) to understand and mitigate the cumulative impact of change on individuals and teams Managing a complex stakeholder landscape to ensure understanding, buy in, and a smooth path for delivery. Engagement requirements may also include third party vendors and offshore business services centres. Facilitating change and engagement workshops, including working with the People Experience Network and the UX lab to ensure the business itself is validating the solutions being delivered. Ensuring an appropriate network of change agents in place to support delivery of the change in their area Leveraging tools and capabilities to support leaders, managers, and employees through the change journey, ensuring a high-quality Employee Experience (EE), using Human Centric Design principles and tools Executing business readiness and embedding activities to measure whether impacted employees are ready for the change, and able to confirm the change embeds successfully Ability to craft executive messages for key programmes to educate internal HR colleagues on upcoming changes In times of unexpected system issues, quickly connect with stakeholders to communicate necessary information to impacted people, in short turnaround time Take initiative to build capabilities in GXO teams, so they understand change impacts, draft user stories that are easy to relate to, identify and align stakeholders towards the change and run Communities of Practice. Design and deliver regular communication content that is needed to keep Service Delivery Teams updated on ongoing enhancements to systems and processes. Role Requirements: Total 16+ years of experience Degree level education preferred MBA Business Change Management related experiences in process and tech programmes, focused on narrating the employee experience Excellent communication skills and the ability to work flexibly within a matrix team; Proven understanding and experience in standard business change and adoption tools Able to operate in an environment of high complexity and ambiguity, at a very fast pace Experience of delivering multi-national, large scale change, taking an enterprise mindset (able to see big picture) Ability to put important operational messages into a business context, drawing on global, business unit, and functional communication messages Experience of working in target operating model, process, and/or technology change Effective in an environment with tight deadlines, finite resource and uncertainty. Drives performance against timelines and budget constraints Desirable: Human centric design experience Organisational Development capability & experience of operating model change Prosci Practitioner or other equivalent Change Management certification Agile Practitioner At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution. #LI-GSK Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Importa...
Talent Acquisition Partner
Locus
Talent Acquisition Partner Location: Bengaluru Work Type: Full-Time About Locus Locus is a battle-tested, agentic Transportation Management System powering all-mile, all-channel logistics across 30+ countries and 350+ deployments. Our platform unifies orders, capacity, and carrier networks into a single living plan aligning planning, execution, and settlement so promises become proof. In 2025, Locus joined the Ingka Group (IKEA Retail), combining startup agility with the scale and stability of a global enterprise while continuing to operate independently. Our Global Footprint Headquartered in Bangalore, with teams across the U.S., U.K., UAE, and Southeast Asia, Locus brings together 170+ engineers, designers, and problem-solvers united by a shared mission to reinvent how the world moves goods. What We Value Global in mindset: Curious about diverse markets and ideas Driven: Energized by complex challenges Thoughtful: Analytical, creative, and intentional Adaptive: Decisive in fast-moving environments Exact in craft: Detail-oriented and committed to excellence Role Overview As a Talent Acquisition Partner at Locus, you won t just fill roles you ll help build the teams that shape our technology and culture. You ll own end-to-end hiring across critical roles and continuously experiment with sourcing strategies to strengthen Locus s employer brand in the tech ecosystem. What You ll Do Full-Cycle Hiring: Own recruitment for tech roles across Engineering, Product, Data, and related functions. Innovative Sourcing: Design strategies beyond traditional channels, leveraging communities, referrals, and creative outreach. Stakeholder Partnership: Partner closely with hiring managers to define clear hiring criteria and team needs. Candidate Experience: Deliver a seamless, human, and transparent experience for all candidates. Data & Branding: Experiment with new campaigns to increase brand visibility and analyze metrics to improve hiring quality. What You Bring 3 6 years of experience in tech hiring, preferably in a product startup or high-growth environment. Sourcing Instincts: Creativity in identifying and engaging passive talent. Storytelling: Excellent communication skills to sell a vision, not just a role. Technical Tools: Hands-on experience with ATS tools (Freshteam experience is a plus). Adaptability: High ownership and the ability to thrive in a fast-paced environment. Why You ll Love It Here You will play a direct role in shaping the future of Locus by hiring mission-critical talent within a flat structure that values autonomy, experimentation, and speed.
Talent Acquisition Partner
Fortinet Technologies
Talent Acquisition Partner Sales & Pre-Sales Location: Bangalore Job Category: Talent Acquisition Job Schedule: Full-Time Role Overview We are seeking an experienced Talent Acquisition Partner to manage high-volume and critical hiring for Sales and Pre-Sales Engineer roles. The ideal candidate is a proactive recruiter with deep knowledge of the competitive sales talent market, capable of building and managing a strong candidate pipeline from scratch within tight timelines. Key Responsibilities End-to-End Recruitment: Own the full lifecycle for Sales and Pre-Sales roles, including screening, coordination, and offer negotiation. Sourcing Strategy: Proactively source candidates through networking, referrals, events, and direct outreach. Stakeholder Partnership: Partner closely with hiring managers to provide pipeline insights, hiring recommendations, and regular updates. Candidate Experience: Ensure a professional and positive experience for all candidates throughout the process. Compliance: Maintain high standards of ATS documentation and process compliance. Required Skills & Experience Professional Background: 7 10 years of hands-on experience recruiting Sales and Pre-Sales Engineer talent. Stakeholder Management: Proven ability to influence hiring managers and manage expectations in fast-paced environments. Operational Excellence: High attention to detail with the ability to prioritize urgent business needs. Communication: Excellent verbal and written skills with a focus on diplomacy and professionalism. Tools: Proficient with Applicant Tracking Systems (ATS) and modern recruitment tools. Contract Details Duration: 6 months (extendable based on performance and business needs). Availability: Immediate or short notice preferred.
Recruiter/sr. Recruiter
Getix Health
Recruiter / Senior Recruiter Job Category: Administrative / Support Employment Type: Full-Time Location: Bangalore Job Overview We are seeking a talented and results-driven Recruiter/Senior Recruiter to support our growing organization in sourcing and hiring top talent. The ideal candidate will have extensive experience in full-cycle recruitment, preferably in call center or healthcare settings, and excel in a fast-paced, high-volume environment. This role will be responsible for managing end-to-end hiring processes across multiple locations, ensuring a seamless candidate experience and building a strong talent pipeline. Key Responsibilities Review and analyze resumes using ATS software (UKG) and screen candidates for all open positions. Create and manage job requisitions, posting them on job portals and social media platforms (LinkedIn, Facebook, etc.). Source, schedule, and coordinate interviews with candidates and hiring managers daily. Develop accurate job descriptions in collaboration with Hiring Managers. Maintain Open Requisition Reports / MIS and provide weekly updates. Identify innovative sourcing tools and strategies to attract top talent. Build and maintain relationships with staffing agencies and headhunters to expand candidate reach. Conduct compensation discussions and prepare offer letters via UKG for candidate acceptance. Complete all new-hire paperwork and ensure a smooth onboarding experience. Continuously fill the talent pipeline even when there are no immediate open roles. Support employer branding initiatives internally and externally to enhance company presence. Education & Experience Minimum 4+ years of full-cycle recruitment experience. Master s degree in Human Resources. Proven experience in high-volume, fast-paced recruiting environments. Prior experience recruiting for call center or healthcare roles is highly desirable. Demonstrated ability to meet deadlines and work collaboratively in a team-oriented setting. Skills & Competencies Strong sourcing, screening, and candidate assessment abilities. Excellent communication, negotiation, and interpersonal skills. Proficiency in ATS tools, job portals, and social media recruiting. Ability to manage multiple requisitions and prioritize tasks effectively. High level of organization, attention to detail, and process adherence. Benefits Competitive industry compensation. Insurance coverage for self and parents/parents-in-law. Performance-linked bonus. Free office transport (pickup and drop). Free meal vouchers. Qualification : Masters degree in Human Resources
Apac Employee Relations Lead
Finastra
Position: APAC Employee Relations Lead Location: Bengaluru Type: Full-time About Finastra Finastra is a dynamic global leader in open finance software solutions, committed to expanding access to financial services worldwide. Our innovative platforms cover Lending, Payments, Treasury & Capital Markets, and Universal Banking. Proudly serving over 8,000 customers including 45 of the world s top 50 banks we strive to drive financial inclusion for all. As we navigate an exciting M&A process to become an independently backed organization, this is a unique opportunity to join a vibrant, diverse company that values fresh perspectives and a commitment to doing well by doing good. Role Overview We are seeking an experienced and proactive Regional Employee Relations Lead to join our team in Bengaluru. In this critical role, you will partner closely with business leaders and employees across India, ensuring HR practices align with local labor laws and Finastra s global policies. You will support the employee lifecycle, ensure compliance, and contribute to fostering a positive, inclusive workplace culture. Key Responsibilities Serve as the primary HR contact for employees and managers in India regarding employment concerns and employee relations matters. Ensure full compliance with Indian labor laws, employment regulations, and internal HR policies. Collaborate with global HR teams to implement and localize HR programs, providing guidance on compensation, benefits, and HR systems. Manage HR documentation, contracts, and employee records in line with legal requirements. Support internal audits and assist with regulatory reporting as needed. Promote a culture of inclusion, engagement, and continuous improvement across the organization. Experience, Skills & Capabilities 8+ years of HR experience, ideally within a global HR team or tech-driven environment. In-depth knowledge of Indian labor laws and HR compliance requirements. Experience in constituting statutory internal committees as per legal and regulatory mandates. Excellent interpersonal, communication, and stakeholder management skills. Ability to work both independently and collaboratively in a fast-paced, dynamic environment. Proficiency with HRIS systems and Microsoft Office Suite. Strong analytical mindset and risk management capabilities. Team player with the ability to work cross-functionally and support diverse stakeholders.
Sales Hrbp
Ninjacart
Sales HR Business Partner (HRBP) Location: Bengaluru Work Type: Full-Time Ninjacart Pioneer. Challenge Yourself. Create Better Lives. At Ninjacart, we re building India s largest and most trusted agritech ecosystem revolutionizing how food and agri supply chains operate. Through technology, innovation, and collaboration, we empower farmers, traders, and retailers to grow sustainably while improving the lives of millions across the agri value chain. From Ninjacart for retailers to Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan, our platforms serve the unique needs of every agri stakeholder. Backed by global investors such as Accel, Tiger Global, Flipkart, Walmart, Qualcomm Ventures, and Nandan Nilekani, we are on a mission to build the most inclusive, efficient, and trusted AgriTrade Network in the world. About the Role As a Sales HR Business Partner (HRBP), you ll work closely with our dynamic sales teams to align people strategy with business goals. You will drive engagement, strengthen culture, support capability building, and ensure smooth HR operations acting as a trusted advisor to both leaders and employees. Key Responsibilities Partner with the Sales leadership team to design and execute HR strategies that enhance business performance. Foster a positive, engaging, and high-performance culture by implementing employee engagement initiatives. Communicate and ensure adherence to HR policies, procedures, and compliance requirements. Maintain and update accurate employee records and support payroll and HR operations. Identify training needs and coordinate relevant learning and development programs. Track and analyze HR metrics such as attrition, engagement, and performance trends to inform business decisions. Support performance management, talent reviews, and career development discussions. Serve as a bridge between employees and management, driving transparency, trust, and alignment with organizational goals. Bachelor s degree in Human Resources, Business Administration, or a related field (Master s degree or HR certification is a plus). 1 3 years of experience as an HR Business Partner, preferably supporting sales or field teams. Strong understanding of HR processes, employee engagement, and talent development. Excellent interpersonal, communication, and relationship-building skills across all organizational levels. A proactive, adaptable, and collaborative mindset someone who thrives in a fast-paced, evolving environment. At Ninjacart, you ll find purpose in every project and passion in every team. You ll be part of a company that values innovation, impact, and inclusion where every Ninja contributes to creating better lives across India s agri landscape. Become a Ninja. Transform the AgriFuture. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field
Assistant Manager - Process Design
Zeta
Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field
Assistant General Manager (AGM) Human Resources
Jindal Aluminium
Position: Assistant General Manager (AGM) Human Resources Department: Human Resource Location: Bengaluru Role Overview: We are seeking a strategic and experienced AGM Human Resources to lead and support the development and execution of HR strategies that align with the company s overall business objectives. This role encompasses talent acquisition, performance management, employee engagement, compliance, and HR operations to drive organizational effectiveness. Key Responsibilities: Strategic HR Management: Support the design and implementation of HR strategies that align with business goals and promote organizational growth. Talent Acquisition & Onboarding: Oversee end-to-end recruitment processes for critical roles across various departments ensuring the attraction and retention of top talent. Performance Management: Implement and maintain performance management systems, ensuring timely goal setting, regular reviews, and constructive feedback. Employee Engagement & Relations: Foster a positive workplace culture encouraging openness, collaboration, and continuous improvement. Learning & Development: Identify training needs and coordinate learning initiatives to enhance employee skills and career growth. Compliance & Policy Implementation: Ensure HR policies and practices comply with labor laws and internal standards, minimizing legal risks. HR Analytics & Reporting: Analyze HR data and metrics to provide actionable insights supporting informed decision-making. HR Operations: Oversee payroll processes, benefits administration, and management of HRMS/HRIS systems for efficient HR service delivery. Qualifications & Skills: MBA/PGDM in Human Resources or equivalent qualification. Proven experience in strategic HR management and operations. Strong understanding of labor laws and compliance requirements. Excellent interpersonal, communication, and leadership skills. Ability to analyze data and drive insights for organizational improvements. Qualification : MBA/PGDM in Human Resources or equivalent qualification.
Talent Strategy & Acquisition - Founder's Staff
Cynlr - Cybernetics H.i.v.e
Job Title: Talent Strategy & Acquisition Founder s Staff Location: Bengaluru Role Overview To invent a breakthrough product, you first need to invent the right team. New technology demands new skills skills that don t often exist in traditional talent pools built for legacy roles. This role is about redefining talent acquisition as an act of invention, discovering and attracting talent that invests in the company s future rather than just fulfilling old demand-driven roles. Key Responsibilities 1. Role Invention & Talent Discovery Identify and define emerging roles crucial for the company s growth, blending unique skill combinations tailored for a high-tech startup environment. Conduct deep industry and market research to understand evolving skill landscapes and organizational structures that cultivate such talent. Discover unconventional and emerging sources of talent across academia, startups, and industry innovators for both technical and non-technical roles. 2. Building & Nurturing Talent Pipelines Develop long-term talent pipelines by influencing industry and educational ecosystems to groom future-ready talent aligned with the company s needs. Leverage social capital, partnerships, and community networks to continuously source and develop relevant talent pools. Collaborate with academic institutions and industry bodies to co-create programs or initiatives that prepare candidates for startup environments. 3. Employer Branding & Candidate Experience Engineering Craft differentiated branding and communication strategies tailored to diverse talent segments, addressing biases related to trends, industries, culture, and experience. Design and engineer the candidate journey meticulously at every touchpoint, ensuring a compelling and authentic perception of the opportunity and the organization. Drive corporate and talent branding initiatives that resonate with target talent groups and amplify the company s unique value proposition. 4. Augmenting Founders & Strategic Acquisition Planning Partner closely with founders to strategize hiring plans aligned with business objectives and evolving product roadmaps. Conduct market research and competitive analysis to inform talent acquisition strategies for every critical role. Lead targeted talent discovery efforts, proactively sourcing candidates who fit the organization s culture and technical vision. 5. Campus Recruitment & Evaluation Design Understand behavioral patterns and challenges unique to campus hires pre- and post-joining. Design and implement structured, rigorous evaluation journeys that align with organizational values and role requirements. Establish partnerships with educational institutions to attract and onboard top-tier emerging talent. Skills & Experience Proven expertise in strategic talent acquisition, especially within high-tech startups or emerging technology sectors. Strong understanding of evolving industry skill demands, talent market dynamics, and unconventional sourcing channels. Experience in employer branding and crafting compelling candidate experiences for diverse talent pools. Ability to conduct deep market and competitive talent research to inform hiring strategies. Excellent stakeholder management skills, comfortable working directly with founders and leadership teams. Knowledge of campus recruitment processes, candidate evaluation methodologies, and behavioral assessment techniques. Preferred Qualifications Bachelor s or Master s degree in Human Resources, Business, Psychology, or related fields. Experience in building talent pipelines through partnerships with academia and industry. Track record of success in roles involving high-impact talent sourcing and employer branding. Familiarity with talent analytics, ATS tools, and recruitment marketing platforms. Qualification : Bachelors or Masters degree in Human Resources, Business, Psychology, or related fields.
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