Zoho Inventory Jobs in Bengaluru

ERP Engineer Location: Bengaluru Department: Hardware Employment Type: Full-Time About Dozee Dozee Health AI is a pioneer in AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS), driving transformation in healthcare at scale. Headquartered in Bengaluru, Dozee has quickly emerged as India s #1 RPM company. Trusted by leading healthcare providers across India, the USA, and Africa, Dozee s innovative solutions enhance patient safety, improve outcomes, and reduce costs. We aim to Save a Million Lives with Health AI. Role Overview We are looking for an ERP Engineer to manage and optimize Microsoft Dynamics ERP modules, ensuring seamless performance and data integrity across our systems. You will work alongside technical and business teams to implement customizations and integrations that enhance our operational efficiency and scalability. Key Responsibilities ERP Management & Customization Manage and maintain Microsoft Dynamics ERP modules to ensure system stability and optimal performance. Develop and deploy customizations, workflows, and process automations that align with business needs. Integrate ERP with internal systems (CRM, HRMS, Finance) and third-party applications using APIs and data connectors. Collaboration & Implementation Collaborate with cross-functional teams to analyze business requirements and design ERP solutions. Conduct testing, document new features, and support system enhancements. Provide troubleshooting and technical support to ensure minimal system downtime. Training & Optimization Lead end-user training and create user manuals for smooth ERP adoption. Monitor system performance, suggest improvements, and optimize ERP configurations. Work with stakeholders to enhance ERP processes in finance, procurement, inventory, and production. Requirements Experience & Qualifications 3 5 years of hands-on experience with ERP management, customization, and integration. Specific experience with Microsoft Dynamics 365 Business Central / Dynamics NAV is preferred. Bachelor s or Master s degree in a relevant field. Skills Strong understanding of ERP architecture, data structures, and business workflows. Experience with integration tools and middleware such as Azure Integration Services or Power Automate. Familiarity with project management tools like JIRA, Confluence, or Asana. Personal Attributes Strong analytical and problem-solving abilities with high attention to detail. Excellent communication skills and the ability to collaborate with multiple stakeholders. Why Join Dozee Be part of a mission-driven company transforming healthcare with AI. Work with top healthcare providers and cutting-edge technology. Opportunity to drive impactful change in a high-growth, fast-paced environment. Qualification : Bachelors or Masters degree in a relevant field

Territory Account Executive IT/ITES | Bangalore, India Full-Time | Sales | Salesforce Drive New Business Growth & Strategic CRM Initiatives Across India s IT/ITES Sector Salesforce, the global leader in AI-powered CRM and cloud solutions, is looking for a high-performing Territory Account Executive to expand our footprint in the India IT and ITES Growth Business segment. If you re a driven hunter with a passion for cloud technology and strategic selling, this is your chance to join a purpose-driven company that empowers customers and employees alike. As the Customer Company, we are committed to transforming businesses with AI, Data, and CRM, while living our core values. We invest in your career growth and enable you to become a Trailblazer charting new paths and driving meaningful impact. Key Responsibilities Develop and nurture strong relationships within India s Enterprise Business segment, focusing on IT and ITES customers Lead complex sales cycles, presenting Salesforce s enterprise cloud solutions to C-level executives and key decision makers Generate new business opportunities while expanding existing customer accounts to increase Salesforce adoption Accurately forecast sales activities and revenue in Salesforce CRM Deliver impactful product demonstrations via web and in-person presentations Collaborate with internal teams including sales support and pre-sales to drive deal success 8+ years of proven success in quota-carrying software or technology sales, preferably in business applications Track record of consistently exceeding sales targets, ranking in the top 10% of performers Experience managing complex sales cycles and closing significant deals within India Ability to create customer value and negotiate volume deals Degree or equivalent professional experience (including leadership roles, military service, or volunteer work) Preferred Skills & Qualifications Strong verbal and written communication skills, with the ability to influence senior stakeholders Previous sales methodology training (e.g., SPIN, Challenger, MEDDIC) is a plus Familiarity with CRM platforms and tools (Salesforce experience preferred) Comfortable working in a fast-paced, collaborative team environment Proficient with Microsoft Office Suite including Word, PowerPoint, and Excel Proven ability to build and maintain strong customer references Join us to sell the leading enterprise cloud CRM, collaborate with world-class teams, and help customers across India leverage AI and cloud technologies to transform their business. Qualification : Degree or equivalent professional experience (including leadership roles, military service, or volunteer work)

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Job Title: Zoho Developer Location: Rajkot, Gujarat, India Roles and Responsibilities: Zoho Customization Specialist: Customizing Zoho products (CRM, Creator, Books, Projects, etc.) to align with business needs. Creating and modifying workflows, layouts, and fields in Zoho applications. Zoho Integrator: Integrating Zoho products with third-party applications using APIs. Setting up and managing seamless data flows between systems. Application Developer: Building custom applications using Zoho Creator. Developing automation scripts and workflows using Deluge (Zoho's scripting language). Support Analyst: Troubleshooting issues in Zoho products and implementing fixes. Providing technical support to end users. Business Analyst: Collaborating with stakeholders to gather requirements and understand business processes. Translating business needs into Zoho configurations and customizations. Data Manager: Handling data migration to or from Zoho applications. Ensuring data integrity and security during system updates and changes. Qualifications: Bachelor's degree in Business, Information Technology, or a related field. Proven experience with Zoho CRM and Zoho Creator. Strong understanding of CRM best practices and data management. Proficiency in scripting (Deluge, if applicable) and integration techniques. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Preferred Skills: Experience in project management or agile methodologies. Familiarity with other Zoho products (e.g., Zoho Books, Zoho Projects). Certifications in Zoho CRM or Creator are a plus. Education: Bachelor's (Required) Qualification : Bachelor's degree in Business, Information Technology, or a related field.

Customer Success Manager Location: Bengaluru Experience: 10+ Years About Saviynt Saviynt is an identity authority platform designed to power and protect the digital workplace. In an era of rapid digital transformation and increasing cyber risks, organizations need solutions that balance security with agility. Saviynt s Enterprise Identity Cloud offers unparalleled visibility, control, and intelligence, enabling businesses to defend against threats while providing users with the right access at the right time. Role Summary As a Customer Success Manager (CSM), you will be responsible for ensuring customer loyalty, satisfaction, and adoption of Saviynt s innovative products and services. Using a customer-centric approach, you will drive value-based outcomes, oversee adoption strategies, and facilitate customer expansion opportunities. Your ultimate goal is to ensure customer success, leading to higher retention, increased adoption, and a strong customer advocacy network. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for customers post-implementation. Develop and maintain deep, trusted relationships with key stakeholders. Act as a customer advocate, gathering feedback and driving improvements. Subscription & Adoption Strategy Monitor customer health and proactively address adoption barriers. Manage the subscription renewal pipeline, ensuring high retention rates. Educate customers on new features and releases to drive adoption. Collaboration & Problem-Solving Work closely with Sales, Implementation Partners, and Cross-Functional Teams to enhance customer experience. Conduct regular health checks, resolve adoption challenges, and ensure smooth issue resolution. Lead customer meetings, track action items, and drive timely execution. Continuous Improvement & Growth Identify upsell and cross-sell opportunities to drive revenue expansion. Provide insights into product utilization trends and recommend improvements. Support process improvement initiatives to enhance customer success operations. What You Bring Bachelor s degree in Computer Science, Engineering, or a related field 10+ years of experience in customer-facing roles such as Customer Success, Account Management, or Professional Services Experience in Identity & Access Management (IAM), Cybersecurity, and Compliance (preferred) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate complex technical concepts into business-friendly language Proven ability to manage relationships and navigate challenging customer interactions Experience in fast-paced, high-growth SaaS environments Availability to engage with customers during North America hours Be part of a high-growth, industry-leading identity security company Work on cutting-edge IAM solutions that power global enterprises Collaborate with a passionate, customer-driven team Enjoy a dynamic, flexible, and inclusive work environment Saviynt is an equal opportunity employer, and we welcome applicants from diverse backgrounds. Join us in shaping the future of identity security!

Customer Success Manager (Commercial/SMB) Location: Bengaluru Experience: 3-5 Years (Management), 10+ Years (Customer Success) Shift: North American Customer Hours About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Customer Success Manager (CSM) Commercial/SMB, you will be responsible for customer loyalty, retention, and adoption of Saviynt s solutions. This role requires a proactive leader who can drive value-based outcomes, provide strategic oversight, and mentor a team of 4 CSM Associates in India. You will collaborate closely with cross-functional teams, ensure successful onboarding, and help customers maximize the value of their investment in Saviynt. Key Responsibilities Customer Relationship & Success Management Serve as the primary point of contact for customers post-implementation. Manage a regional book of business focused on Commercial/SMB customers. Develop and maintain strong relationships with key customer stakeholders. Oversee customer health and proactively eliminate adoption barriers. Manage subscription renewals, ensuring high retention rates. Monitor product utilization trends and recommend improvements. Strategic Growth & Expansion Identify and develop up-sell & cross-sell opportunities. Drive customer education on new features & releases. Gather customer feedback and provide insights to product & engineering teams. Collaboration & Process Improvement Work with Sales, Implementation Partners, and Internal Teams to enhance customer experience. Conduct routine health checks and coordinate remediation plans when needed. Lead customer meetings, track action items, and ensure execution. Implement and improve customer success best practices. Team Leadership & Mentorship Lead and coach 4 CSM Associates in India. Oversee team initiatives and ensure alignment with customer success goals. Travel & Availability Available to work North America hours to support customers. Travel to customer sites (up to 50%) when required. What You Bring Bachelor s degree in Computer Science, Engineering, or related field 10+ years of experience in customer-facing roles (Customer Success, Account Management, or Professional Services) 3-5 years of experience in people management Experience in Identity & Access Management (IAM), Cybersecurity, or Compliance (Required) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate technical concepts into business-friendly language Track record of managing customer relationships and resolving challenges SaaS experience in a fast-paced, high-growth environment Perks & Benefits Medical, Dental, Vision, Life Insurance 401K Plan Unlimited PTO & Sick Leave Daily Catered Lunches & Employee Recognition Programs Team Socials & Holiday Parties Salary: $150,000 - $180,000 per year (Plus eligibility for discretionary bonus based on performance) Not accepting applications from candidates based in California, Colorado, and Washington Security & Compliance Responsibilities As part of this role, you will be required to: Complete Security & Privacy Awareness Training during onboarding and annually thereafter. Adhere to Information Security & Privacy Policies, including but not limited to: Data Classification, Retention & Handling Policy Incident Response Policy & Procedures Business Continuity/Disaster Recovery Policy Mobile Device & Access Control Policies Saviynt is a high-growth, industry-leading company in identity security. You will have the opportunity to: Work on cutting-edge IAM solutions for global enterprises. Drive real impact in a customer-centric role. Be part of a collaborative, diverse, and inclusive work environment. If you are passionate about customer success and thrive in a dynamic environment, we d love to hear from you! Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status.

about the role Client Success Partner will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. key responsibilities Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics Managing a set of predefined customers & grow business in these accounts across all Technosoft Services. Identify and grow opportunities within existing accounts and collaborate with product sales specialists and cross functional teams for up-sell and cross-sell of Searce products and services Responsible for renewals, customer engagement and high customer satisfaction Keeping a close track on clients' business strategies/feedback, market trend, competitive landscape and operating methods for constants business improvement. Expertise in dealing with variety of sales situations & acquire clients on "value based selling". preferred qualifications Graduate degree (Preferably with an MBA in Sales & Marketing) 2-4 years of experience in enterprise sales for technology services or products Strong written and verbal communication skills Ability to interact, converse and ideate with CTOs, CEOs, VPs and IT Directors Expertise in recruitment, training & selection of sales professionals, experience in managing and grooming fresh talent and managing tight deliverables. Qualification : Graduate degree (Preferably with an MBA in Sales & Marketing)

Job Summary This role is responsible for creating and executing strategic account plans to expand the organization's presence within enterprise accounts. The role builds strong client relationships, collaborates with stakeholders to execute complex deals, and surpasses revenue targets by leveraging industry knowledge for new opportunities. The role analyzes performance data, resolves customer issues, and delivers insights for solution improvement. Responsibilities Formulates and implements strategic account business plans aimed at expanding the organization's footprint within the accounts, fostering favorable results through adept management and regular reviews. Builds strong professional relationships with clients maintaining a high level of customer loyalty and developing a deep understanding of their unique needs. Collaborates with internal and external stakeholders to execute account business plans and support complex deals. Engages with partners to improve win rates and delivery; meets and/or exceeds revenue and margin quotas. Leverages industry knowledge to identify and pursue new opportunities in existing engagements resulting in profitable revenue growth for the organization. Takes ownership of complex customer issues, collaborates with internal teams, and ensures timely resolution, maintaining a high level of client satisfaction. Analyzes account performance data, tracks key performance indicators, and provides data-driven insights to clients for continual improvement. Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties. Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization. Education & Experience Recommended Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 7-10 years of work experience, preferably in customer relationship management, account management, or a related field. Preferred Certifications NA Knowledge & Skills Account Management Business Development Business Planning Business To Business Cross-Selling Customer Relationship Management Finance Market Share Marketing Merchandising Product Knowledge Sales Management Sales Process Sales Prospecting Sales Strategy Sales Territory Management Salesforce Selling Techniques Upselling Value Propositions Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Qualification : Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline

Job Description: As the Sales Operations Manager for the SA segment at Lenovo, you will play a pivotal role in optimizing sales efficiency and effectiveness across the sales teams. You will be responsible for handling multidimensional data, preparing reports, and tracking sales performance. You will work closely with sales managers and leaders, providing them with the necessary insights and tools to stay on top of business objectives. Additionally, you will be the subject matter expert for sales tools and systems, collaborating with the AP sales enablement team to optimize system features, user interface, and tool navigation. You will support the segment head with business reviews, BMS, and cadences, while also driving initiatives and tracking performance at the account level. 1.1.1. Responsibilities: 1. Sales Performance Optimization: Analyze sales data and prepare reports to track and improve sales performance. Enable sales teams and managers with the right tools, reports, and insights to help them meet targets. Work closely with sales managers to ensure they are equipped to drive sales efficiently. 2. Sales Tools and System Enablement: Act as a subject matter expert for sales tools and systems. Work with the AP sales enablement team to provide feedback on system features, user interface, and tool navigation to ensure optimal sales effectiveness. 3. Business Reviews and Cadence: Support the segment head in conducting business reviews, BMS (Business Management System), and cadences. Track action items and drive initiatives to meet business goals and KPIs for the SA segment. 4. Account Level Performance Management: Manage the account list and track account-level performance to identify areas of improvement. Collaborate with sales leadership to track and improve account performance. 1.1.2. Key Requirements: Strong analytical skills with the ability to handle and interpret large data sets. Deep knowledge of sales tools, systems, and best practices for enabling sales teams. Ability to collaborate with multiple stakeholders and drive system optimization efforts. Strong communication skills to support reviews, cadences, and cross-functional collaboration. Proven ability to track, manage, and improve sales performance at the account level. 1.1.3. Why Work at Lenovo: Lenovo is a global technology leader, committed to building smarter technology for everyone. With a revenue of US$57 billion, we are ranked #248 in the Fortune Global 500, and we continue to innovate and expand our portfolio of AI-enabled devices, infrastructure, software, solutions, and services. Join us to make a meaningful impact on a growing company and help shape the future of technology.

Customer Support Engineer I CRM Location: Bangalore About Tekion Tekion is transforming the automotive retail industry with the first cloud-native platform, including: Automotive Retail Cloud (ARC) for dealerships and retailers Automotive Enterprise Cloud (AEC) for manufacturers and large enterprises Automotive Partner Cloud (APC) for technology and industry partners The platform leverages Big Data, Machine Learning/AI, and IoT to deliver seamless, intuitive solutions connecting OEMs, dealers, and consumers. Tekion employs ~3,000 people globally and emphasizes innovation, entrepreneurial spirit, and collaboration. Role Overview As a Customer Support Engineer I CRM, you will provide end-to-end customer support for Tekion s cloud platform. You will be responsible for resolving technical issues, documenting solutions, and ensuring an excellent customer experience. Core Responsibilities Take ownership of customer-reported issues and see them through to resolution. Research, diagnose, troubleshoot, and identify solutions to system issues. Follow standard procedures for proper escalation of unresolved issues to internal teams. Understand the application both functionally and technically. Reference internal databases and external resources to provide accurate technical solutions. Ensure all issues are properly logged in the system. Prioritize and manage multiple open issues simultaneously. Prepare accurate and timely reports. Document technical knowledge in the form of notes, manuals, and guides. Required Skills Experience as an Application, Product, or Customer Support Engineer. Ability to quickly learn and master employer-specific software. Strong problem-solving skills for complex technical issues. Excellent written and verbal communication skills. Ability to diagnose and address application issues efficiently. Basic understanding of IoT and software (preferred but not mandatory). Comfortable working rotational shifts. Hands-on experience with chat or ticketing tools for customer interaction.

Operations Manager Category: Management Type: Full-Time Location: Bangalore Job Overview We are seeking an experienced Operations Manager to oversee end-to-end US Healthcare Revenue Cycle Management (RCM). This role requires a track record in physician/hospital billing and expertise in process transitions. Key Responsibilities Operations: Manage AR/Denials, Charge Entry, and Credentialing. Transitions: Lead projects and develop Standard Operating Procedures (SOPs). Reporting: Utilize Excel and PowerPoint for performance tracking. Leadership: Manage recruitment, training, and team culture. Requirements Experience: 6+ years in US Healthcare leadership. Education: Graduate or Postgraduate degree. Tech Skills: Proficiency in RCM clearinghouse platforms and reporting tools. Qualification : Graduate or Postgraduate degree

Position: Manufacturing Supervisor Location: Bengaluru Employment Type: Full-Time Job Overview We are seeking a detail-oriented and experienced Manufacturing Supervisor to manage daily production operations in our **3D printing facility**. The role includes overseeing the production team, maintaining equipment efficiency, ensuring quality standards, and optimizing workflows to meet project deadlines. Key Responsibilities Production Supervision & Planning Manage **day-to-day manufacturing operations** on the 3D printing production floor. Plan and schedule production tasks to meet delivery timelines. Monitor workflow, identify bottlenecks, and ensure production schedules are met. Equipment & Process Management Supervise setup, calibration, and maintenance of **3D printers, CNC machines**, and related equipment. Conduct routine inspections and diagnostic tests to ensure machine reliability. Troubleshoot equipment issues promptly and coordinate repairs to **minimize downtime**. Quality Control & Documentation Ensure all products meet **company quality standards** and customer specifications. Maintain accurate documentation of production processes, maintenance logs, and service records. Inventory & Resource Management Monitor **raw materials, consumables, and spare parts** availability. Coordinate timely procurement to avoid shortages. Implement material optimization practices to **reduce waste and control costs**. Process Improvement & Efficiency Analyze manufacturing processes to enhance productivity and reduce operational costs. Implement **preventive maintenance plans** to avoid costly breakdowns. Compliance & Safety Ensure adherence to industry regulations, company policies, and **safety protocols**. Maintain a clean, organized, and hazard-free work environment. Key Skills & Requirements Education: Diploma or Degree in **Mechanical, Manufacturing Engineering**, or related field. Experience: Minimum **3 years of experience in manufacturing supervision**; experience in 3D printing or additive manufacturing is preferred. Technical Knowledge: Strong knowledge of **mechanical systems, production processes, and preventive maintenance**. Core Skills: Excellent troubleshooting and problem-solving skills. Leadership: Proven **leadership and team management abilities**. Communication: Strong communication skills and ability to work in a fast-paced environment. Commitment: Commitment to maintaining safety and quality standards. Qualification : Diploma or Degree in Mechanical, Manufacturing Engineering or related field

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

Position: Catalog Head Location: Bengaluru Company: Ace Turtle Employment Type: Full-Time About Ace Turtle: Ace Turtle is India s leading tech-native retail company, driving the next phase of transformation in the retail industry. Vertically integrated from design to local manufacturing, marketing, and direct consumer engagement, Ace Turtle leverages proprietary technology and data science to meet the ever-evolving needs of today s consumer. Based in Bengaluru and Singapore, Ace Turtle is the exclusive licensee for iconic global brands such as Lee , Wrangler , Toys R Us , Babies R Us , and Dockers in India and South Asia. Role Overview: As the Catalog Head at Ace Turtle, you will oversee the development, organization, and management of our product catalog, ensuring it aligns with business goals and customer needs. You will work closely with cross-functional teams to maintain an accurate, up-to-date, and engaging catalog that drives sales and enhances the online shopping experience. Key Responsibilities: 1. Catalog Development & Management: Collaborate with product managers, marketing teams, and suppliers to gather comprehensive product data, including specifications, images, and pricing, to build an accurate and dynamic catalog. Regularly update and maintain the catalog, adding new products, removing discontinued items, and ensuring all details such as prices and stock availability are accurate. Ensure the catalog reflects the company s brand identity and product offerings effectively. 2. Data Management & Quality Control: Organize and manage product data, ensuring consistency, accuracy, and integrity across all entries. Handle categorization, tagging, and product attributes, applying best practices in product taxonomy and merchandising techniques. Conduct regular audits to identify and resolve any data discrepancies, ensuring seamless catalog updates. 3. Content Creation & Optimization: Write clear, persuasive, and SEO-optimized product descriptions that highlight key features, benefits, and unique selling points. Optimize product titles, meta tags, and other catalog content elements to enhance search engine visibility and drive conversions. 4. Catalog Presentation & User Experience: Collaborate with design and creative teams to present the catalog in an attractive, intuitive, and user-friendly format. Focus on improving catalog layout, navigation, and visual elements to enhance user experience and drive product discovery. Work with UX/UI teams to ensure an easy and seamless shopping experience, including effective filtering, sorting, and search functionalities. 5. Cross-Functional Collaboration: Partner with internal teams (marketing, sales, e-commerce, procurement) to align catalog strategies with broader business objectives. Collaborate with suppliers and vendors to ensure accurate product listings and timely updates. 6. Performance Analysis & Continuous Improvement: Monitor key performance metrics such as conversion rates, click-through rates, and customer feedback to gauge catalog performance. Use data-driven insights to optimize the catalog s effectiveness and drive improvements in user experience and sales. 7. Project Management: Manage multiple catalog-related projects concurrently, prioritize tasks, and meet deadlines in a fast-paced eCommerce environment. Coordinate with stakeholders to ensure timely execution of catalog updates and improvements. What We re Looking For: Experience: 8+ years of relevant experience in catalog management, product data management, or eCommerce merchandising. eCommerce Expertise: Strong understanding of eCommerce platforms, online retail best practices, and industry trends. Data Management: Proficiency in managing product data in eCommerce platforms or Product Information Management (PIM) systems. Ability to use data analytics tools. Attention to Detail: High level of accuracy in managing product data, ensuring consistency and quality control across the catalog. Communication Skills: Excellent written and verbal communication skills, with the ability to create compelling product descriptions. Analytical Abilities: Strong analytical and problem-solving skills, with the ability to identify opportunities for catalog optimization based on data insights. Technical Proficiency: Familiarity with eCommerce platforms, CMS tools, and digital marketing tools. Basic knowledge of HTML, CSS, or other web development languages is a plus. Project Management: Strong organizational and multitasking skills to manage projects efficiently. Innovative Environment: Be part of a leading tech-native retail company shaping the future of the industry. Growth Opportunities: Work with iconic global brands and contribute to a high-impact, fast-growing business. Collaborative Culture: Join a dynamic, cross-functional team focused on driving results and continuous improvement. Global Reach: Play a pivotal role in managing the product catalog for an internationally recognized portfolio of brands.

Position: Business Manager Online Marketplace Team Location: Bengaluru Employment Type: Full-Time Job Summary: We are looking for a driven, results-oriented Business Manager to join our Online Marketplace team. This role is key to driving online growth, managing brand relationships, and expanding business in a competitive digital marketplace environment. You will take charge of managing key accounts, optimizing product listings, and collaborating with internal teams to ensure the success of our marketplace presence. Your goal will be to meet business targets, build strong partner relationships, and contribute to the ongoing growth of our online business. Key Responsibilities: 1. Online Growth & Strategy: Develop and execute strategies to drive sustainable growth across various online marketplaces (e.g., Amazon, Myntra, etc.). Identify and capitalize on growth opportunities by optimizing product listings, creating tailored content strategies, and launching marketplace-specific promotions. Stay on top of emerging marketplace trends, monitor competitor activity, and leverage data to continuously refine and improve strategies. 2. Account Management: Manage and nurture relationships with key channel partners to ensure high satisfaction, loyalty, and growth. Collaborate closely with partners to optimize product representation, enhance marketing efforts, and target the right customer segments. Provide ongoing support to resolve issues, track performance, and maximize opportunities for success on the platform. 3. Business Growth: Lead initiatives to drive business expansion with both existing and new brands. Set, track, and meet key performance indicators (KPIs), focusing on revenue growth, market share expansion, and meeting sales objectives. Work proactively to identify and implement strategies that align with business and brand goals. 4. Cross-functional Collaboration: Act as the primary liaison between the online marketplace team and internal departments, ensuring alignment of goals and strategies. Collaborate with teams across marketing, product, and logistics to ensure smooth execution of campaigns, product listings, and order fulfillment. Cultivate strong relationships with external channel partners, creating a seamless experience and fostering long-term collaboration. 5. Performance Monitoring & Reporting: Regularly monitor the performance of products and brands on the marketplace, analyzing metrics and trends to identify areas for optimization. Provide comprehensive reports and actionable insights to senior management on performance, opportunities, and any challenges encountered. Adjust strategies based on data insights to continually meet sales targets and business objectives. Required Skills & Qualifications: Education: Bachelor's degree in Business, Marketing, or a related field (MBA is a plus). Experience: 4 6 years of experience in business management, account management, or eCommerce, with a strong focus on online marketplaces. Proven success in driving growth and meeting targets in competitive online environments. Strong understanding of eCommerce dynamics and digital marketing strategies, particularly within popular online marketplaces like Amazon, Myntra, etc. Excellent communication skills, with the ability to effectively interact with internal teams, external partners, and stakeholders. Analytical skills to interpret data, derive actionable insights, and drive performance improvements. Ability to juggle multiple projects and deadlines in a fast-paced, results-driven environment. Strong negotiation and problem-solving skills, with the ability to navigate challenges in marketplace management. Preferred Qualifications: Experience working with large-scale e-commerce platforms and managing brand partnerships. Familiarity with marketplace management tools, performance analytics platforms, and content optimization tools. Qualification : Bachelor's degree in Business, Marketing, or a related field (MBA is a plus)

Associate Packaging Location: Bengaluru Employment Type: Full-Time Job Summary We are seeking a diligent Regulatory Compliance Team Lead to manage the qualification and compliance of packaging materials used in consumer products across the EMEA region. This role will focus on ensuring adherence to key EU and French regulations, coordinating testing and documentation, and collaborating closely with cross-functional teams to advance packaging compliance initiatives. Key Responsibilities Lead the qualification process for packaging materials used in consumer products, ensuring regulatory compliance across the EMEA region. Ensure packaging materials comply with relevant regulations including, but not limited to: EC 1223/2009 (Cosmetic Products Regulation) REACH Regulation (EC) No 1272/2008 French AGEC Law & Decree (including Article L. 5232) EU 2019/1021 (Persistent Organic Pollutants Regulation) EC 10/2011 (Food Contact Materials, if applicable) EU 528/2012 (Biocidal Products Regulation) Compliance with PFAS-related restrictions Conduct or oversee evaluations including: Packaging safety assessments (chemical compatibility, leaching/migration analysis) Stability and microbial integrity checks related to packaging Substance screening for SVHCs, POPs, phthalates, PFAS, and other restricted substances Review, validate, and manage supplier documentation such as Safety Data Sheets (SDS), Certificates of Compliance (CoC), Declarations of Conformity (DoC), migration test reports, and recyclability data. Collaborate effectively with cross-functional teams and external vendors/suppliers to ensure timely document collation and verification. Guide, mentor, and support junior team members involved in packaging compliance activities. Qualifications Bachelor s degree in Chemistry, Packaging Engineering, or a related field. Minimum of 2 3 years of experience in the life sciences industry, preferably within a packaging department. Strong understanding of packaging development and raw material chemistry. Excellent communication skills, demonstrating effective, timely, and proactive engagement with internal teams and external suppliers. Critical thinking ability to ask relevant questions, avoid redundant steps, and leverage past learnings to improve processes. Be part of a team driving compliance and innovation in consumer product packaging across the EMEA region. Collaborate with diverse experts and suppliers to ensure the highest standards of safety and regulatory adherence. Grow your career in a dynamic and evolving life sciences environment. Interested? Apply now to contribute your expertise to packaging compliance excellence! Qualification : Bachelors degree in Chemistry, Packaging Engineering, or a related field

Operations Executive Location: Bengaluru Work Type: Full-Time Role Summary As an **Operations Executive**, you will be integral in managing day-to-day business operations, ensuring seamless workflows, coordinating across departments, and supporting management in driving organizational success. Key Responsibilities Oversee daily operational activities to ensure efficient workflow and timely task completion. Coordinate with internal teams to facilitate smooth communication and project execution. Monitor operational performance and recommend process improvements to boost efficiency. Maintain accurate records, reports, and documentation related to operations. Assist in developing and implementing policies, procedures, and enhancements. Manage vendor relations, procurement, and inventory tracking as needed. Prepare and present regular operational reports to management. Troubleshoot operational challenges and provide prompt solutions. Requirements Graduate degree in Engineering, Supply Chain, or related fields. 0-1 years of experience in B2B or SaaS implementation preferred. Ability to balance attention to detail with a strategic, big-picture mindset. Strong communication and interpersonal skills to engage diplomatically across all levels. Understanding of customer/client requirements. Excellent soft skills including time management, prioritization, and delegation. Knowledge of Supply Chain Management (SCM) is a plus. Creative thinker with energy to introduce new ideas and innovations. Self-motivated, responsible, and capable of working independently. Highly organized with the ability to manage multiple tasks efficiently. Qualification : Graduate degree in Engineering, Supply Chain or related fields

Job Title: Business Analyst Granite Location: Bengaluru Company: Altisource About Altisource At Altisource, we thrive in a fast-paced, collaborative environment where innovation meets impact. If you're a self-motivated, quick learner who enjoys working both independently and in teams and you're passionate about data, automation, and creating business value we d love to meet you! We re currently seeking a Business Analyst to join our Granite team, focusing on data analysis, configuration, and financial operations. This is an exciting opportunity to contribute to a growing, stable organization and build a meaningful career. Key Responsibilities Data Analysis & Reporting Execute complex data queries and generate reports using SQL. Analyze operational and financial data to support business strategy. Create insights using Excel, Power Query, and other reporting tools. Billing & Financial Operations Manage invoicing, billing, and reconciliation in coordination with the Accounting team. Maintain accurate financial records and ensure compliance with internal processes. Apply basic accounting principles in financial workflows. Documentation & Process Management Create and maintain business documentation, process manuals, and reports. Edit and format PDFs to align with company standards. Organize operational data and financial records for easy access. Client Engagement & Onboarding Work directly with clients to gather business requirements. Support onboarding and ensure a smooth integration process. Translate client needs into functional product workflows and features. Automation & Efficiency Develop automation tools using VBA, Power Query, and other platforms. Continuously seek ways to streamline processes and improve productivity. Cross-Functional Collaboration Partner with technology and business teams to deliver solutions. Communicate effectively with stakeholders, including senior leadership. Design process flows (Visio) and prepare executive presentations (PowerPoint). Qualifications Bachelor s degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field. 3+ years of experience in business analysis, product management, or operations. Hands-on experience managing IT projects and system integrations. Proficient in SQL, Excel, Word, Visio, and PowerPoint. Knowledge of financial systems, databases, and BI tools. Preferred Skills Strategic thinker with strong problem-solving skills. Excellent communication and stakeholder management abilities. Strong documentation and organizational skills. Experience with SaaS platforms and financial data handling is a plus. Join us and be part of a team that values innovation, integrity, and impact. Qualification : Bachelors degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field

Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are looking for an experienced and forward-thinking Manager Operations to lead campus operations for Brookfield Properties in Bengaluru. The ideal candidate will bring over 10 years of experience in hospitality or real estate operations, with a proven track record of managing cross-functional teams, optimizing performance, and delivering best-in-class tenant experiences. As the operational lead for one or more campuses, you will oversee end-to-end property management, facilities operations, P&L oversight, vendor management, and customer-facing services. You will be expected to align operations with the Converge vision and drive strategic initiatives that enhance the campus environment, boost revenue, and ensure exceptional service delivery. Key Responsibilities: 1. Strategic Operations & Financial Management Develop and manage annual operating budgets; monitor P&L performance for campus/city-level operations. Work cross-functionally with leasing, marketing, tech, training, and transformation teams to execute activations and campus amenities. Lead cost optimization initiatives through preventative maintenance, energy management, and vendor negotiations. Explore new revenue streams through managed services, retail leasing, and partnerships. Support leasing of office and retail spaces in alignment with business plans. 2. Campus Operations & Experience Ensure seamless day-to-day campus operations in line with Converge standards. Implement strategies to enhance lobby, F&B, retail, and event experiences. Create and track SLAs, management reports, vendor agreements, AMCs, and compliance documentation. Conduct regular audits, walkthroughs, and cross-functional reviews to maintain high service and aesthetic standards. Plan and execute campus activations, including one marquee event annually. Partner with the marketing team to ensure alignment on all events and space-on-hire activities. Collaborate with procurement to ensure timely PO processing and vendor payments. 3. Team Leadership & Collaboration Lead campus teams including operations, F&B, tenant engagement, and event staff. Develop KPIs and implement SOPs to drive efficiency, service excellence, and staff performance. Champion a culture of continuous improvement, learning, and innovation. Guide onboarding/training of new staff across operational functions. Collaborate with corporate, city leadership, and transformation teams on strategic execution. 4. Tenant & Community Experience Work closely with tenants to enhance employee engagement and create a vibrant campus culture. Lead execution of tenant engagement surveys and act on feedback for service improvements. Support onboarding of tenants and amenities onto the Converge app and drive digital engagement. Design operational procedures to ensure consistent, high-quality tenant experiences. Encourage team involvement in delivering excellent customer care and personalized service. 5. Compliance, Safety & Sustainability Ensure adherence to fire safety, health, environmental, and legal compliance standards. Lead internal and external audits across all operational areas. Champion sustainability practices and social responsibility initiatives across the campus. Oversee maintenance and service infrastructure to ensure optimal functionality and safety. Who You Are: A strategic thinker with strong commercial acumen and customer-centric approach. A self-starter with the ability to lead autonomously and make sound business decisions. A strong communicator and collaborator who can manage multiple stakeholders and priorities. Resilient under pressure, detail-oriented, and driven to deliver high-impact outcomes. Passionate about elevating workplace experiences and building thriving communities. Preferred Qualifications: Bachelor's degree (minimum 3 years); specialization in Hospitality, Property, Facilities Management, or Business is preferred. 10+ years of experience in operations leadership within hospitality, real estate, or facilities sectors. Demonstrated success in leading large cross-functional teams. Strong client relationship management and vendor negotiation skills. Proven experience in driving operational excellence and process improvements. This Role Offers: The opportunity to lead operations at premier business campuses. Cross-functional exposure to marketing, leasing, digital products, and customer engagement. A high-impact role in shaping workplace experiences and community life across Brookfield campuses. Apply now to be part of a growing, dynamic team redefining the future of workspaces. Qualification : Bachelor's degree specialization in Hospitality, Property, Facilities Management, or Business is preferred