Technical Writer

Position: Technical Writer Experience: 3 to 10 years Education: Bachelor s / Master s degree in any field Role Overview We are seeking an experienced Technical Writer to develop and maintain high-quality documentation that supports our software products. This role requires collaboration with Subject Matter Experts (SMEs), Product Management, and Support teams to create user-friendly, accurate, and comprehensive documents tailored to our customers' needs. Key Responsibilities Develop and follow documentation plans and project schedules, while staying adaptable to changing requirements. Write, edit, and maintain a wide range of software documentation, including user guides, installation manuals, configuration guides, and API documentation. Collaborate closely with SMEs, Support, and Product Management to fully understand product functionality and ensure accurate information is documented. Ensure all documentation deliverables adhere to established quality standards, including consistency, clarity, accuracy, and completeness. Produce developer-focused documentation explaining the usage of APIs/REST APIs and web services. Where feasible, install and use the products being documented to gain hands-on knowledge. Perform self-reviews to ensure proper grammar, language consistency, and adherence to writing style guidelines. Manage additional documentation or functional responsibilities as required. Required Qualifications & Skills Bachelor s / Master s degree in any field. 3 to 10 years of experience in creating software documentation within technology companies. Excellent written and verbal communication skills, with strong attention to detail. Proficiency in using documentation and editing tools, as well as familiarity with writing style guides (e.g., Microsoft Writing Style Guide). Ability to work both independently and collaboratively within cross-functional teams. Quick learner with the ability to grasp new technical concepts efficiently. Strong organizational skills, with the ability to manage multiple projects simultaneously. Comfortable working under tight deadlines and balancing competing priorities in a fast-paced environment. Preferred (Good to Have) Skills Hands-on experience with tools such as: Adobe RoboHelp, MS Office, Adobe Acrobat Graphic tools like SnagIt, Captivate, or Camtasia Basic knowledge of version control systems (e.g., Tortoise SVN) Qualification : Bachelors / Masters degree in any field.