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BriefCase

Deputy Manager - Dms & It Systems Job in Mahindra & mahindra ltd

Deputy Manager - Dms & It Systems

Mahindra & mahindra ltd 4+ weeks ago
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Job Summary

Date:

Sector/Company:

Auto Division

Job Title / description:

Zonal DMS Coordinator- North Zone (Dealer Management System)

Vacancy Details:

Number of Vacancies

01

Grades in which vacancies exist

L7O

Location

Zonal Office

Job Profile /Specific desirable experiences/Preferred knowledge areas:

  • Lead the Change management for DMS Eco Systems (MDW, Ace MDW, WYH, SYOUV, M2ALL, mobile apps and other portals) as a review / decision making tool.
  • Need to act as a first point of contact for dealerships for any support related to DMS Eco Systems.
  • Coordination with AFS IT team, Vendor team and Business team to resolve the Channel Partners queries/issues on DMS
  • Drive towards DMS sustenance, discipline, usage and data quality.
  • Periodic reviews will Dealer DP/CEO /GM on DMS data quality and improvement.
  • Conducting dealership Audits in terms of DMS Usage and compliance
  • Various analyses on DMS & Ace MDW data time to time for the respective Zone.
  • Implementation of all new technology initiatives rolled out at Dealerships as per schedule.
  • Own the responsibility for Training, sustainability & feedback at the dealership on various applications related to DMS Eco systems.
  • Coordination with IT Team for Link Deliveries, Network & Hardware Equipments for dealership before DMS rollout.
  • Work closely with AO & Zonal Team ASMs/CCMs/MMDs during rollout period
  • Conduct post rollout refresher training for Dealer DMS Champions & also participate in AO/Zonal trainings for Sales & Service GMs/SMs as per schedule
  • Believe in Train the trainer and give Training to the Area office & DMS Champions on Updates/Upgrades from time to time.

    • Person Profile:

    Age (in yrs.)

    28-35 yrs

    Educational Qualification:

    Minimum 4 yrs experience,

    Experience in Automotive Sector is a must, closely working with Dealers for minimum 2-3 years. Preferably done rollout for any DMS/CRM across Auto-industry. Can also be from the implementation agency doing the rollout for the auto company

    Experience:

    4 8 Yrs

    Critical Skills Sets ( if any)

    • Knowledge of Sales, Service and Spare parts process at dealerships,
    • Strong IT orientation & Basic Network Knowledge
    • Relationship management skills,
    • Change management

    Strong analytics skills


    Job Segment: Automotive

    Experience Required :

    Fresher

    Vacancy :

    2 - 4 Hires

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