Frequently Asked Questions

How can I change/reset the password of my JobGrin account?

You can change your password by visiting this page –, Then, under the “Change Password” field, you can update the new password.

If you do not have your current password, you can reset your password from this page -

The account shows "Moderation Pending." How much time will it take to approve my account?

If you are a job seeker, your account will be activated instantly. However, if you have created an employer account, it will be approved within 12-24 hours.

I am unable to access the “Search Resume” feature. How can I get access to it?

You can only search resumes once you have posted an active job. Therefore, once you post a job and our verification team approves it, you can access the “Search Resumes” option.

How can I change my email address?

You can change your email address from this page -, You will find the option to change your email under the “Change Email” field.

When can I expect a response after I apply for a job?

Once you apply to a particular job, JobGrin instantly notifies the employer concerned. The employer may contact you soon if they find your resume suitable for the position they have listed.

How can I check the list of jobs I applied for?

Once you are logged into your account, you can find the list of your applied jobs on this page -

What are the benefits of Sponsored Jobs?

  • It will display your job at the top of the search results.
  • You will receive 5 times more clicks than a free job posting.
  • The quality of resumes received will be high-end.
  • It has the dual advantage of getting noticed in both sponsored and free listings.

How do I sponsor my jobs?

  1. Go to the “Job List” page –
  2. Click on the “Sponsored Job” button beside the job you want to sponsor
  3. Add the basic details like:
    • Maximum Cost Per Click
    • Job Budget
    • Daily/ Monthly Job Budget Spending Limit
  4. Click on Submit

I made a mistake while posting a job. Can I edit it?

Yes, you can update/ edit your job from your “Employer Dashboard.

  1. Go to the “Job List” page –
  2. You will get the "More Action" option beside the job box. Click on it and choose the "Edit Job" option.
  3. Add/ Edit the field as per your requirement.
  4. And click “Confirm.”

For more information about job Posting and Recruitment, visit:

What is the use of “User Management”?

With “User Management,” you can add another user to access your account without giving your credentials. The account owner can manage the permissions and access of the new user.

How to add a new user via “User Management”?

  1. Click on “User Management.”
  2. Then, click on "Invite User."
  3. Enter the email id of the user whom you want to add.
  4. Assign the roles you want to assign to the user. You will be able to limit their access and user permissions based on quota.
  5. Click on the "Submit" button.
  6. An invite email will be sent to the user.
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