System Engineer Job in 42gears Mobility Systems Pvt. Ltd.

Experience: 2-4 years

Job Duties & Responsibilities:

• Ensure adherence to SLAs for Desktop/Laptop/Mobile/Tablet Support, Licensing Compliance & escalate issues to the Manager.
• Responsible for Hardware/Software Installation & Testing/System Upgrades for desktops and Laptops.
• Managing & Maintaining Active directory users Groups.
• Troubleshot a wide range of technical support issues and connectivity problems such as authentication, connection speed, connection quality, throughput, e-mail configuration, and loss of synchronization, printer setup.
• Installation, Configuration & troubleshooting of Windows 10, Linux, Mac, etc.,
• Configuration & troubleshooting email issues and etc.
• Installation and Troubleshooting Antivirus Server.
• Liaise with the Manager for enforcing security measures, LAN/Wifi access, etc.
• Drives & Supports Corporate IT initiatives.
• Weekly circulate reports on incidents, RCA s, and pro-active maintenance.

Skills & Attributes:

• Bachelor s degree and 2 to 4 years of relevant and progressive IT experience.
• Excellent interpersonal skills.
• Demonstrates strong oral communication skills, including the ability to effectively interact with all the stakeholders.
• Commitment to excellent customer service.
• Have a can-do attitude.
• Have very good consultative skills and the ability to provide & build consensus around solutions.
• Confident self-starter & working with minimal supervision.
• Maintenance of IT Documents for Day-Day Activity & Maintaining software & renewal process.
• In-Depth knowledge of securing the network (Wired & Wireless).
• In-depth knowledge of Mail Server Administration.
• In-depth knowledge of LAN, WAN & security measures.
• In-depth knowledge of Internet Leased Line and Networking Protocols like TCP, UDP, HTTP, Telnet, and FTP.
• In-depth knowledge of VPN, Firewall, Antivirus & Remote Connection.
• Knowledge of Software Programs & Hardware Installation.

Good to have:

• Firewalls Sophos/FortiGate PFsense knowledge.
• EPABX & Telephonic system & Maintenance of ISP services.
• Network configuration & Monitoring: Switches & Wi-Fi Access point & Routers.
• Cisco, HP, D-Link Switches & Switching- Vlan Configuration, STP.