Us Medical Support (voice Outbound Us Process) Job in Aabasoft
Us Medical Support (voice Outbound Us Process)
Aabasoft
4+ weeks ago
- Cochin, Ernakulam, Kerala
- Not Disclosed
- Full-time
Job Summary
US MEDICAL SUPPORT (VOICE OUTBOUND US PROCESS)
- Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
- Follows up with customer via telephone following initial sales contact.
- Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
- Consistently meets departmental sales goals.
- Continued product education to better service customer calls
- Maintains accurate daily record of sales in sales tracker.
Excellent communication skill with fluency in English.
Ready to work in night shifts.
Ready to relocate.
Work Location: Infopark - Kochi
Cab Facility Available.
- One or more years experience of Telesales in a high volume fast, paced environment
- Strong customer service and telesales skills
- Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
- Ability to manage sensitive and critical client information
- Excellent verbal and written communication skills
- Problem solving and decision making skills
- Superior closing skills
Graduates or above/Freshers or experienced.
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