Human Resource Performance Senior Specialist Job in Abb Ltd.

Take the next step in your career at ABB, working in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

ABB is a leading global technology company in power and automation that enables utility, industry, and transport &infrastructure customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 135000 people.
ABB built Global Business Service (GBS) Human Resources (HR) organization globally with 5 hubs across the globe GBS HR operations Krakow / GBS HR operations Tallinn / GBS HR operations Bangalore (India) /GBS HR operations SLP (San Luis Potosi, Mexico) as well as country front office organizations. The GBS is the cornerstone of the new ABB HR delivery model and allows ABB to consolidate and deliver top-quality HR services to our businesses around the globe. Joining the ABB GBS HR operations organization, you will have the opportunity to work in a high-paced international environment and grow together with the rapidly developing business. Join us now in this exciting journey and seize the unique opportunity to take an active part in shaping the development of the new global organization in GBS HR operations.
As GBS HR Performance Senior Specialist you will be responsible to develop and maintain the metrics landscape and dashboards within GBS HR to ensure a high quality of service delivery. The role will develop new metric dashboards within Power Business Intelligence (BI) and support with small scale automation efforts using software like Alteryx. The role will work closely with GBS common services to maintain the landscape and to continuously improve GBS HR.
This role is based in Bangalore and reporting into GBS HR Performance Manager.

Your responsibilities

• Supporting the creation and execution of GBS HR performance strategy in alignment with GBS HR Operational Services (especially the Quality & Continuous Improvement team), and GBS HR Excellence.
• Working with HR, Information Security (IS) and business teams to gather and analyze requirements, coming up with effective data visualization and automation solutions based on available options.
• Providing business application analysis and data modeling design to collect, standardize, maintain, monitor and audit business data for effective centralized data warehouse.
• Developing and maintaining processes of automated data and using various business intelligence reporting tools to create dashboards.
• Providing coaching and training support for HR teams and business units for faster adoption of Power BI reports.
• Developing back-end databases and creating interactive dashboards and reports through Power BI and other BI tools.
• Supporting acceptance, governance, resource management and performance of the BI and Data Warehousing (DW) applications.
• Reviewing service level agreements and key performance indicators with internal customers (within HR and business), taking corrective action and identifying improvement areas.
• Identifying new metrics to ensure continuous improvement of service delivery.
• Monitoring data integrity in the GBS HR organization and ensure appropriate governance.
• Influencing stakeholders across the company and within vendor organizations to ensure delivery of objectives.
• Partnering with GBS HR, HR and business leaders to understand their unique challenges, providing advice to resolve them through existing, new, and/or improved solutions while taking into consideration the different business needs.
• Living ABBs core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

Your background

• Masters or Bachelors Degree with 4+ years of experience in Business Intelligence and Data Visualization.
• Minimum 2 years of hands-on experience on Power BI exposure to Performance Tuning on Data Sources and Dashboards automating in excel, or software such as Alteryx.
• Hands on experience in relational database, SQL and DAX scripting and tuning, defining, executing, building and interpreting complex SQL queries.
• Maintain a high degree of customer satisfaction through the implementation investigation analysis training and relationship building efforts Use of various application programming interface (APIs) to fulfil customer's evolving requirements.
• Work as SME to resolve and troubleshoot issues and provide estimates for all deliverables.