Quality Incharge Leather Job in Abhass Consultancy

Establish a robust quality assurance model & quality control system.

Continuously review quality control processes, procedures, and capabilities to sustain the most cost effective and efficient methods for meeting quality requirements, and making a recommendation for improvement as appropriate

Develop a strong and high performing team that ensures good quality of work

Work with operations and training to lead comprehensive action plans to improve quality

Should be able to identify and suggest automation opportunities.

Drive standardised best practices on quality monitoring, feedback process across all teams.

Providing structured training and feedback on an ongoing basis, cross training, individual agent performance and working with the Management teams to eliminate non value activities and improving quality

Plan and coordinate resources based on business growth.

Driving Lean six sigma & Kaizen projects for continuous improvements

Review performance of different processes regularly with the team and other stakeholders

Initiate corrective action in the form of feedback and action plans, resulting in improved efficiency.

Effectively use the QC tools whenever required to measure, monitor and improve performance

Identify the process gaps and initiate discussions with stakeholders and should be able to articulate the benefits effectively.Role